NurseryLive Complaints & Reviews

I had purchased few items from Nurserylive with prepayment, as there is no option of Cash on Delivery .No Contact number available .No one replying over mail .My order number is NLV[protected], but receiving no updates on it...

My order id NLV[protected]. I have ordered a live tulsi plant on March 8 and till date no update on my order no estimated delivery date when I contact them no response from their end....

I have ordered a set of 5 succulents plants from your website. when I unpacked one of the plants, my hands got pricked by the cactus spines.Also 2 plants are died among those 5 plants.I am unsatisfied with your order....

Hi,

I have received only 1 plant out of 4 plants. Please find my order details below:

Order: NLV[protected]
Ordered on: 03 Mar 2021 11:17 AM

Item 3

Payment status: Paid

Fulfillment status: Pending

Magical Aloe Vera Plant

₹249.00 x 1

₹249.00

Get 1 Plant O Boost (Overall Growth Booster)
br...

I made placed order number NLV[protected]. It displays that the product has been shipped. But I am no longer getting updates...

I have not yet received an order placed for vegetable seeds.
I received a notice of delivery for 27 Feb 2021.
Pickrr tracking number:
[protected]
Please see that this is delivered as soon as possible....

I have no update for my order NLV[protected]. Can anybody help me by when this would be delivered to me....

I ordered for rosemary plant worth 299 and they send me dead plant. After complaining they said they will send replacement item along with my next order (added the chat history below). But they didn't send me the replacement and when I chatted they are claiming that they sent the item, initially they said it will be in separate shipment, but later on they said it was in the same box.
"
Hello

As we have checked...

Nursery live has no customer care number. They don’t respond over mail. I have made payment for prepaid order worth almost 6000 INR. but i am yet to receive any of the products. Kindly sue this company for fraud....

I have order plants worth 2472 rupees on 01/02/2021.they said flat 30% off on the amount. Immediately cash will credit to my account. but no cashback. they are not responding to my emails or phone calls. please help me to cancel my order and refund my money.
Person interacted from nursery live: Dipam Mahalle. phone number:[protected]...

I ordered 2 plants and seeds. I received them. But they sent wrong plant which I didn't ordered. I did the payment also.
I ordered Feb Plant but I received Dianthus...

On 25th January 2021 I placed an order of 12 items from the nursery live website, during payment the 1st transaction failed so I did repayment and in this 2nd transaction 1103 rs payment was made sucessful, I neither received order confirmation mail nor order no. I also received call from nursery live call centre who asked me to write an email to customer care. Despite continues mail and reminders till date no response is there from nursery...

Got these tulsi seeds from u after paying Rs 1500.00. tried endlessly to germinate seeds. Seeds could not germinate at all. Sent a mail complaining about this no response was received..Tulsi seeds which was received was not in closed pack ..it was sent in white polythene cover..complained this too...Is their any different method of germinating seeds. Pls get back to me. Thks....

Hi,

I ordered Set of 2 Plants for Good Fortune + 2 Pots Worth Rs 600 from your website.

I just completed payment through UPI on Phone Pe but i did not received any confirmation email from your side.

Please find attached screenshot for your reference.

My registered mobile number on your site : [protected]
My registered email id : [protected]@gmail.com

Payment...

Order no NLV[protected].
I have ordered three plants.
One croon and two miniature rose plants.
Delivered wrongly.
Customer care is not answering
What to do?
A very bad experience....

I order 2 plants on nurserylive.com on 28dec and 30dec my order status is out for delivery but till now (3 jan ) not received my order and I am mailing daily to nurserylive.com but iam not getting any replies from that people...

I have placed an order no NLV[protected]-
9DEC2020 But i don't received yet. So i want to know about my order status....

Received pot without plants. Order Id NLV[protected]....

I bought 9 packets of seeds last week, one pack is not usable condition.it is with insects, so I send mail to u no response, very poor customer care....

This complaint is. wrt Order *NLV[protected]*. Yesterday(18 Dec 2020) I recieved a shipment containing marigold, money plant, ixora pink dwarf. The marigold that I received has a broken branch and withered leaves.The plants at the site(nurserylive) were kind of expensive so I expected them to be better handled during transit and delivery. Since there is no return option available, I am kind of helpless. I have watered the plant and placed...