[Resolved]  NurseryLive — Money was taken but items were not sent even the money is refunding by nurserylive.com

I ordered a plant 2 weeks ago. The delivery should take bout 5-8 days. I still haven't received my plant. The customer care service doesn't pick up the call nor reply to the chat. After my research on this company... Many ppl claim this website to be a scam.

I have placed an order consisting of 3 items worth Rs. 833 on 28th of may from nurserylive. After that there is no update on my order, I have sent many messages on their chatbox, but to no help. I even emailed on their customer service address but in vain. Now I want to cancel my order but there is no link. Please look into the matter ASAP

I didn't received my order yet now !
I have mailed that I wasn't received any information from nurserylive !
So please refund my money or Deliver my order !

Sir, i have purchased some flower seeds of ₹100/- from nurserylive.com website, order number - nlv[protected]. It has been 5 days since i ordered those. But still i did not get any response from them. I tried to contact with them through mail for many times but they are not giving replies. I even tried to knock them on their facebook page but even there they are not giving any reply. If they are unable to send the items they should refund my hard earn money. It seems to me that this website is fraud. They are luring people by decorating their website and and everybody falls in their trap. I want you to inform them so that i may get my refund. Strict legal action should be taken against them.
From :
Ch.saikumar.
Registered Email: [protected]@gmail.com
Registered Number: [protected]

My order id is NLV[protected]. I have ordered a plant more than a month ago but since than they are not responding to my mails. I have mailed them to either send the order or refund my money but they are not replying. Please take a legal action against them.
From
Shilpi Kapoor
Email: shilpi.[protected]@gmail.com