Nykaa.com Complaints & Reviews

i have ordered a whey protein on 25th june - stil not recd the order nor any response everytime i call up the customer care they say within 2 days it will be delivered but again no response i suggest they should be more responsible towards customer service...

we have placed my order 4 June but due to delay service I have canceled my product and order no. is[protected], Name is Sanjana Chaurasia and I have already discussed in customer care executive they told to me return you payment within 5 working days (Discussed date is 25.6.2015) but yet not receive my payment. Your customer care also nobody pick up the phone and very bad services Please ASAP action my complaints and otherwise I have...

we have placed my order 4 June but due to delay service I have canceled my product and order no. is[protected], Name is Sanjana Chaurasia and I have already discussed in customer care executive they told to me return you payment within 5 working days (Discussed date is 25.6.2015) but yet not receive my payment. Your customer care also nobody pick up the phone and very bad services Please ASAP action my complaints and otherwise I have...

i placed an ORDER #[protected] dated 4.06.15 for multiple items totaling rs. 486/- out of which one item, the costliest one Rs. 206 ( Lotus Herbals Tea Tree Clarifying Face Pack ) I have not received any update since long. the website has collected all money and now reverting anything. Pl. look into it. it seems nykaa is fraud. collects money and forgets to deliver the product that to after 25 days. even there is no courtesy to take...

i had ordered fro NYKAA 10 days back (07-Jun-2015); Order ID #[protected], I have not yet received my order when they said it would be shipped in maximum 4 days; I received a message stating a few items have been dispatched but courier could not be tracked; even the customer care could not provide correct information. There is no tracking, no further information available on the status, very unhappy with the whole experience....

I ordered a series of products from the site and when it was delivered, I found two of the products missing from the packing.the box was too small to even carry all the items and the invoice showed all the items to be there in the packing.inspite of writing again and again to the website along with photos of the packing, I have no response from the website.what's the point of assuring the customers that their complaints will be redressed...

I placed an order with nyka[protected], firstly you sent me three mails with separate product dispatches and when i tracked them one of them was untrackable.I had to call up the customer care and inform it was untrackable and then you did the courtesy of looking and finding out that it wasnt dispatched there was error.Ok fine.Then when i open the ticket once again saying its still not dispatched someone (I know the name) talks to me as if...

Sir, I received a damaged product from you side. After that I have written a complaint mail in your website around 10 times, because you didn't provide any number and I didn't get any response. After that I got a call from your side and received a coupon code instead of my product. But, when I tried that coupon. It shows coupon is not valid. After that again the process start, I write 15 mails now and didn't get any response. Pls refund...

Order #10017319 Item Sku Qty Subtotal Lakme Insta Liner LAK_[protected] 1 Rs 90.00 Elle 18 Combo Kit NYELLEOFF0001 1 Rs 299.00 Maybelline The Colossal Kajal - Black + Free Color Show Nail Lacquer NYCOMOFF00004 1 Rs 199.00 Subtotal Rs 588.00 Shipping & Handling Rs 0.00 Discount (2000 points used) -Rs 20.00 Grand Total (Excl.Tax) Rs 504.89 Tax Rs 63.11 Grand Total (Incl.Tax) Rs 568.00 ordered on 11 jan its not yet delivered...

sir, my nykaa order number is - i order some product from nykaa on cod. i pay the amount and recieve the parcel. when i open parcel there is one product is absent . when i call nykaa customer care nobody pick up phone. i did call many times then somebody pickup phone and said wrong number. i did many email to nykaa but thr did not respond to my email...

I ordered product on Nykaa 16 days before but didn't deliver till date. There is no reply for multiple tickets raised. They are pure cheaters. This was a prepaid order but still product is not delivered and no refund is made. I am planning to sue Nykaa for this fraud. Pls don't buy any product from Nykaa. Order id is - #[protected] Regards, Arun Gupta...

I bought a Schwarzkopf hair straightening cream from Nykaa.com for 1700 INR. I used it and it spoilt my hair and the straighting cream did not give any result! My hair has not change and my hair has started to fall like never before. Cheats.. its not about the money but it simply spoilt my hair and damaged it so badly. How am i supposed to take this. I want a valid answer from these swindlers who lie that their product is 100% genuine....

This company Nyka online cosmetics (http://www.nykaa.com/) is really disgusting and they are frauds, you buy something from them they will not deliver it to you for 20 days and keep on giving lame excuses then after that they will blame the courier company and later on they will vanish. Don't ever buy anything from them, never, simply go for better sites like goodlife.com or violetbag is still good.

Tanuja...