Ola Cabs / ANI Technologies Complaints & Reviews

I booked ola cab on 18.05.16. Ref no. Crn[protected] from alambagh lucknow to charbagh railway station lucknow. I was waiting for the cab after receiving confirmation. After 10 minutes i received a call from driver through phone no. [protected] that booked indica car no. Up32fn1546 is at charbagh and will not come to alambagh. My train was at 11pm and at 10.20 i was facing such a mess. I want to know why the booking was taken. Just to hassle...

I had booked a cab on saturday to jp nagar from bommanahalli... So at the end of the service the driver said the bill came upto 332, where in the bill was for 232... He has charged 100 more and once i received the message i called him and asked him to repay the additional money but he refused to pay back and said that he will pay me the next day.. Kindly do the needful and please give guidelines to such fraud people.
The booking number...

Report on mischief by Ola drivers during the said ride (so called) mentione=
d in this mail ; my app booking changed the drivers name thrice(as soon as =
I informed the first driver Ravi about my destination) in five minutes and =
I was informed by three sms ; and finally the third driver told he couldn't=
find me after twenty minutes of delay, then finally cancelled my booking =, thereafter I got this thanking...

Hello Sir,

Me and my brother booked OLA cab and went to bangalore airport from HSR layout to drop my sister. My bother(Vineet Chandra) was sitting in front and kept his mobile in the slot between his and driver seat.

5 minutes after driver drop us to airport, we realized that we forgot our mobile in the cab and tried calling driver immediately. Driver kept his mobile in busy mode for next 30 minutes and after...

Me and my brother booked OLA cab and went to airport from HSR layout to drop my sister. My brother(Vineet) was sitting in front and kept his mobile in the slot between his and driver seat.

5 minutes after driver drop us to airport, we realized that we forgot our mobile in the cab and tried calling driver immediately. Driver kept his mobile in busy mode for next 30 minutes and after multiple try he pick our call and said that...

Date 21May2016. Place Delhi
We booked OLA cab from Ghaziabad to Delhi to board a train at 10.15PM.
The driver confirmed that he knows the way and we started at 8.15 from home.
Throughout the way the driver was confident of knowing the route but he dint know actually. Even using the Google Map did not work in case there were multiple ways. Finally we somehow managed to ask people about the route and reached Railway station...

Hi,

Date: 22-may-2016
Crn:[protected]
Last night ola cab driver mr. Ravinder (Mob: [protected], grey verito: ap 28 tv 4098) picked me from hyderabad airport and i was suppose to get down at banajara hills.
He took cash of rs.130 as toll/parking charges at airport and same has been added in my bill/invoice also. I have attached a copy of ola bill as well as parking slip that i paid for.

Please...

Sir Yesterday night I made a booking around 1 am . The booking was confirmed and I recived cab details with driver phone no. I made a call to him to confirm the time of pickup. He told that within one minute he will pick up. After 10 min again I made a call and driver did not picked up the call . I waited for half an hour in night at Anand vihar. Later a message came that thanks for using ola cab and the driver completed the booking. This...

I booked cab in ola app in my phone to pick up a vip from chennai airport so i got this details and i talked to the driver he said he will pick up my guest but he did not pick up the call or pick up my guest. i will send a formal notice from my lawyer if action is not taken.
Say Ola to your driver GANESH ([protected]) for CRN[protected]. silver Etios TN12K0948 to pick you up @ 09:30 PM, 20 May. Please share https://www.olacabs.com/track/67dp35pds...

I think my subject line mentions it all.

I booked a cab for home when i came back from singapore on 21st may 2016. Cab was from international airport to jb nagar andheri east which was less than 2 km drive (The travel was showing 1.93km in the drivers ola app). He charged me 263 rs (And i paid additional 200 rs for the cab to come inside the airport because driver took the premium way to enter the airport instead of normal...

Booking CRN[protected] was cancelled by driver as he did not want to go to destination. Said I can complaint to whosoever I want. Did not get any option or number to complaint on Ola app. Hence posting here. Hope ola will look into it and act. Driver also used abusive language when reminded of his duties.
Date: 22nd May 2016
Desirable Resolution: Discipline action on driver...

I booked a Cab on the 22nd of May 2016 to pick my mother up from Ahmedabad Railway Station the next day, i.e., 23rd of May 2016 at 10:45am. As stated by Ola during booking, the driver details shall be updated 15 minutes prior to the pick up time. I received the driver details as per their statement but when I contacted the driver the person straight away denied to have got any request from Ola to answer my request! Ola again sent me an sms...

Today we have booked a cab from rttc gachibowli to sainikpuri (Hyderabad) - name of the driver is krishniah - vehicle number is ts06 ua8050 and crn is[protected] —
Driver mobile is [protected].

He has picked us and started the journey and after reaching inorbit mall, he denied to take us to the destination.

We had no option and asked him to drop back where he has picked us up.

— an amount...

Hi ola,
Yesterday 22.05 i booked one cab, well in advance for a ride at 21:15 on the same date, and got a confirmation vide confirmation # crn[protected], and it was written in a positive note that, ola will look forward to have me on board, and till then it was a good experience. The actual motto of ola business was getting still unclear, once i receive another sms an hour before the pickup time means on 20:15, that 15 minutes before...

I had booked a cab using ola at around may 1 9:35pm the driver cancelled my trip without asking me. Also he did not know the location i was at which is one of the landmarks of the city. This is highly frown worthy. Today also i booked an auto and the driver refused to come and cancelled the trip. This is highly unprofessional and harassed the consumers....

Hi,
I travelled through ola micro. They state the it is rs6/km. From the below price i paid like rs.17/km. I believe its just name is different between mini and micro but fare is all same and ola is misguiding consumers regarding their fares. There is no change between mini and micro ola services.

Base fare ₹40.0
Rate for 3.38 km: ₹20.28
Free ride time (0 min) ₹0.0
Ride time charge for 7.13...

I was guaranteed a pick up at bidya bharati girls high school by buddhadeb (Cab no.2882) after it showed that the cab was here, i tried calling but there was no response. Suddenly, 20 minutes later i found that the ride had ended and i had been sent a receipt of 114 rupees which i did not pay.

So, it is either a system malfunction or some fraudulent behaviour on the drivers part. Kindly check this....

Here are your ola share details for osn59438173. Fare: rs. 268 driver: rahul pandey ([protected]) cab number: mh02cr3713 helpline:[protected]. Request you to be on time.
This was confirmed at 3:35pm.
And i waited for the cab till 4:10 pm and had to cancel for long waiting hours.
Reason that the driver gave was that his tyre got puncture and it took him 45min to reach at j&j office, opp mahim station from a car service...

Today i booked 4 cabs one by one, all of them refused to go. Here is the details mentioned

1st cab booked. Driver mentioned that he is away from my pick up point cant come.

Here are your ola share details for osn59306925. Fare: rs. 367 driver: suraj mishra ([protected]) cab number: dl1yd9460 helpline:[protected]. Request you to be on time.


2nd cab booked. Driver came at pick up point...

Dear sir,

As per the below invoice for the above ride the payment was deducted from my ola wallet. Whereas i paid cash to the driver for the ride too. I want my amount to be remitted to my ola wallet. This was amongst my first experience in ola and do not want to be disappointed.

Apart from this many of the drivers were not knowing the location.

Please do the needful and hope to get your support...