Ola Cabs / ANI Technologies Complaints & Reviews

Driver name: ravindra, cell number [protected], white indigo: mh01bt7217 denied duty first on 25 may 2016 at around 10 pm.
Driver name: krishna murari, cell number [protected], grey wagonr: mh47c8611 denied duty and did not respond to my calls on same day that is 25 may 2016 after the first cab was cancelled by driver himself
Driver name: omshankar, cell number [protected], white go: mh02cr7607
Ola was charging peak time...

I booked a ride from haldiram's-vip road kolkata to ballygunge station road on ola share. Driver's name was chhote lal prasad ([protected]) car number wb07j2319 was scheduled to pick me up. I had a discussion with the driver regarding the particular location i was at and how much time may he need to reach there. I was waiting but the car did not reach so i called the driver again, he said that his car is not working fine. It's not taking a...

Hi,
I have booked ola cab. After booking, it shows me the cab will received in 5-10 min. But when i called to driver he told me it takes 15-20 min. So as per my discussion with driver, he told me that he will cancel the cab. But instead of cancel the ride, he use it and make 85 rs/- bill which was very ridiculous.
So take an action as early as possible.

swati pisal
[protected]...

Today i have book ola cab at 12:00 am with crn[protected] but at last moment i have recieved a message they didnot find cab near me.

One more complaint that two months before i have booked ola but i have not recieved the driver details 15 min before travelling when i called up at customer care then they provide me car details.

So this type of missmanagement is not affordable to me. If you dont provide better services...

Ola is charging customers a airport parking fee at Delhi International Airport T-3 at Departure terminal even though the same is not applicable / paid by driver. Airport charges for parking are applicable only in case cab is picked up from arrival terminal where it has to be paid and should be charged. However, they have started charging this fee which it actually being levied which is a case of cheating and deficiency in service.
br...

On 24/5/16 at 11 pm at Kolkata Airport I booked a cab, the driver's name was Siddhartha and his mobile number is [protected] Car no. WB 25G0123. The driver told that he would come in a few minutes but he didn't come and kept me standing. Also i called him several times in his above mobile no. and at last he picked up the call but misbehaved with me and refused to come back. Expecting he got a better fare and refused to come and pick-up....

This is in reference to the booking number CRN[protected] scheduled for[protected]:10:00.
At 6.00 am
I receive this text Sorry! We could not find a cab at your location for your pickup time. I regret to tell you that this service is not expected. I was scheduled for domestic flight. I had to pay extra premium money for short notice pick up. I am very disappointed and would take this matter to higher authority. You can't...

I had no issue with Ola until today morning, I have been using Ola since last 2 months and it has been a good experience overall until today.

But, today, I had such terrible experiences with Ola, one after another, I am sure I will not be using Ola in my entire life. Some olamoney I have got in my wallet, I will use it some other way..

List of today's ugly and bitter experiences..

1. 8:10 am --...

2 days back i had been to watch a movie at saket dt cinema. I booked a cab at 11:50 pm and asked driver to come to saket dlf mall. As per our conversation he was on opposite side of road (Khirki). I waited for half an hour thn suddently i got a message that driver has cancelled the booking. His name is arun kumar ([protected]) for crn[protected] white go hr 55x3318.

I never had complaint with ola till now because i use ola on...

I booked cab from r t nagar to go to anand lab in shivajinagar. The cab driver did not know the route.He had no gps also. I was charged rs. 154/- which is on higher side. Again booked ola cab from r t nagar to northside manipal hospital malleswaram bangalore.
The driver said he doesnt know the route. And took rs. 176/= and dropped us two furlongs before the required destination from where we had to walk. Very very bad experience....

Hi Team,

On 23rd night i have booked the ola cab from my account.
Cab is at 11.30. Details of driver reached to me by 11.15.
I contacted driver and he told he will be reaching soon.
Then i called second time he again told he is coming.
At 11.40 he sends the bill that we have traveled.
On asking he denied the service. So i am in hurry i need to take auto and need to spend 300.

Why...

I am a regular customer of ola, but from last few times, i am really upset with the services provided by ola. Today on 25 may 2016, i have booked cab thrice but none of the driver agreed to take me to my place that is greater noida, and also their behavior was ridiculous. I have waited for so long and none of the cab came, day by day service is getting poor and you people are not concerned with the satisfaction of the customer. You people...

I have booked ola cab for a trip to railway station at 11.30 am on 16 May 2016(CRN[protected].
The booking is made four days before the ride. On 16 May 10.30 am I got a message that the ride is scheduled and the driver details will be shared via SMS in 15 mins. At 11.25 am we received a message that they could not find a cab on time.

It was a horrible situation that I could not manage because I am receiving the message...

I drove with Ola Cab on 23 May 2016 and total fare was Rs.88 whose CRN no. is[protected]. The full payment has been done in cash to the driver but whe. I checked the Ola money amount later, it was zero.

I mailed the Billing issue to the Customer Care but they are not refunding the amount and not respomding to mails also.

Please support.

My mobile no. Is [protected]...

I have booked a cab from park street but i received the details of 2 different names of drivers with same contact details. One is in the name of amit another is in the name of mahesh. When i spoke to amit he said that he would come but later on he said that the booking has been cancelled as he cannot come now though i got a message that the driver has arrived.Feeling weird i did not take ola cab and booked uber instead. After 5 mins of this...

My name is farin chaudhary. I took a ride in gurgaon. Before booking had already informed the driver that will pay through ola wallet. Driver said okay and picked me up. While dropping me at home he asked for cash, when i said will pay through ola wallet driver got angry and started abusing and threatening me. Said if you don't pay cash i will come to your home in night with my car owner and abused me on road for almost 1 hour. Driver didn't...

Hi, i booked micro cab in ola on[protected], got mr. Ferozkhan (99xx25xx17) as contact. He called me and directed to my home. When he reached and when my sister came to cab and feroz has seen 2 ladies + 2 childrens (11, 13 yrs) +2 childrens (4, 5 yrs) and without taking them, he behave very rude and told i ll not allow and book another cab. When i tried to call he didnt picked my call. When i tried frm another no. And asked how can u leave...

Hi, i had to travel to chennai for some official work and hence i had pre-booked ola mini cab from the"ride later" option in the ola app on 19th may, 2016 for 9:45 pm.
Post landing at 9:15 pm at chennai i received a message from ola cabs stating that i would receive a message prior 15 minutes the booking time. I thought i would take 10-15 minutes to reach the main departure gate from the landing point and till then i would have the...

Dear Team
This is to bring to your notice with excess charging done by your organization without informing us.
This can used by our School Principal, based on my recommendation ( my id is [protected]@yahoo.com, mob- [protected]), that’s why iam writing this complaint on her Behalf.
The actual user is Mrs. Raj Aloni, who is Principal and senior person of our society and not well aware of such mal practices.
Based...

On 22may16 i booked two ola rides crn[protected] for 1720 and return journey at 2300 crn[protected] both on 22/05/16. I got a sms at 1705 that shanantha [protected] is coming in white indica ka13 a8599. I got a call from driver asking for address and destination, that was the last communication and the driver never showed up, he blocked his phone thereafter. I got a call from olacabs that driver stated i have cancelled the booking, which was...