Ola Cabs / ANI Technologies Complaints & Reviews

I have booked cab three times, each n every time cab driver denied to come. They asked thousands of questions, "WHR u wan go, how u will pay??" Before coming to pick up so much questions... & finally they will denied. They themselves cancel bookings.
I[censored] have already categorized that WHR will u provide services n WHR will u not then pl stop this nonsense, stop taking customers bookings. Pathetic service..!...

I had booked ola cab on 12th may 2016. I have received sms stating the cab details. But without any information cab did not arrived. Called 2-3 times but not received by the driver. After sometime i received sms stating that, i have travelled in ola and my bill is 52. Itd the 2nd time am facing this. The cab details are -
Rajesha s ([protected])
Crn[protected]
Etios ka459327...

Most of the time I face this problem where my booking with OLA auto is confirmed and after sometime driver cancels the booking.

Mostly reason being destination is just 3.5 Km away. there should be some way that once booking accepted it can't be cancelled or track of how many booking driver is cancelling and put some black spot on them.

Even while booking I can see many OLA Autos available in area but no one accepts...

My mother and sister went to edusurge, madan-mohan talla, modi house for my sister's exam. There were no cabs at my location so I used another nearby pickup location(uniworld to shapoorji). For this the bill was Rs.110, coz the driver ended the ride after reaching my location. He took my family without any booking and assured me that there won't be any problem. The driver charged a total of Rs. 350 . The return trip cost only Rs. 176.br...

I had taken a ride via Ola cabs- an app based cab service provider. I was charged in excess of the amount shown in the app by ola cabs. The invoice sent by the company post that was also wrong. The date of the incident is 11th May 2016. My number is [protected]. I would like either a proper invoice or a return of the amount charged to me since charging without proper invoice is illegal. I need a proper invoice for reimbursement purposes from...

Hi,

I have book a OLA micro on 11th May 2016 10:50 AM, it shown me while booking the cab 1.6 times. the base fare showed Rs. 67/- (normal base fare is Rs. 50/-). After 4 Kms. Rs. 6 per km ( if it is 1.6 times means it will come Rs. 9.60 per km). the acutal charge should come around Rs. 80/- including waiting charge if any. But they have charged me Rs. 152/. I didn't argue with the driver, i have given the cash to him and went...

I booked a cab with ola on may 12th, 2016. The driver was madhu kumar ([protected]) and the booking reference number crn[protected], etios liva ka01ae2955. The driver didn't give a call when he arrived at the pick up point. We tracked the cab and after sitting in the cab, he told that the booking was cancelled automatically and told us to book again. While we were booking he accepted the booking another person booked as he got a peak pricing...

I have booked ola cab on 11th may 2016 For travelling on 12th may 2016. I have received sms stating the cab details. But without any information cab did not arrived. Called 2-3 times but not received by the driver. I trevelled from local taxi. After 2hours i received sms stating that, i have travelled in ola and my bill is Rs.119. This is absolute cheat treatment from ola to me. The cab details are-
Mr.Bubai Saha
WB170253br...

Hi Team,

In Bengaluru,

OLA drivers are getting cheated by OLA because of MBG offers reduction on daily basis. Like the MBG offer rate for n number of booking which i was getting one month before is decreased gradually on daily basis by 1500 and it's decreasing daily.

OLA is not giving any explanation for how they are calculating the MBG offers and why they are decreasing it on daily basis.br...

I booked ola micro and reach bhayender and then the driver says the system is not working, and i had to pay 600 which i dont even pay for normal cab, that too it was ola micro 6 rs per kilo meters, this is what happen with me for the last ride as well, now a days ola is getting too bad, last time also happend the same his system was not working then had to pay extra...

The driver took a longer road and added a distance of almost 20km than originaly needed. Not only did he raise the meter up to 740 rs he claimed 1100 for the ride. Same day evening i took a cab from abt 4-5 km closer and ths rate was only 180.I feel cheated and have lost all trust in ola cab service. I have recently regularly been using ola cabs over uber but Ihave neve been cheated as I have been today. Please re-emberse me of the extra...

Mumbai OLA Cab number: MH01BT9474 driver name Sayed Salim reported much earlier in time though he was called at 5:00 am and he waited just for 5 minutes though advised by my wife that we are coming down as we have a train departing from Mumbai Central station on 6th May, 2016.

This has caused great agony to me, my wife and my kid aged 8 years, we nearly missed the train as that early in the morning, I had to run out and catch...

Yesterday i had travel from dadar to jogeshwari east

Travel km 16.71

Time travel 71.2 min

Rs. 592

I have paid rs. 592 for 16.71 km

Ola cheated me and i have called the customer care and telling the issue but there is no proper reply and response from them,

Ola customer care can"t raise the complaint from customer and the cheating me and irritating me...

My Invoice amount was 575 but i have been charged Rs. 900. The driver was insisting that the bill is wrong and he has spoken to his call centre and they have told him to charge this amount. He also insisted that i need to pay the toll though it was not applicable and asked forRs. 875. When i handed over Rs. 900 he told me that he does not have change.
Please let me know what I need to do as I had to comply due to my flight timing....

I had booked ola sedan cab on 9.5.2016 - and booking was received with CRN[protected] for time 20:13:00. But at the time of picking. it was not available because of that we were unable to attend one award function at Amer magestic Hotel. Therefore we got a profile notice. Due to Absence on that time. So we want to file a case on Ola cab. and it was too cancel again at night with booking CRN[protected]. Very Poor Service....

Take ownership Ola. My sister had a ride booked from sector 5, for 11PM tonight 3 hours in advance. The ride was assigned to a driver (CRN[protected], who refused to do the pickup, because he was at Baguihati 30 minutes before the assigned time. The driver outright refused to arrive, even after knowing it was a lady's pickup, and disconnected rudely. The ride was transferred to another driver (CRN[protected], who directly cancelled the ride....

Very poor service by ola cab - booked a cab and received sms showing cab comes in 6 min but when talk to driver ram autar he told his gprs not working so not able to pick and said to me cancel and reebok again, again same cab booked with same driver it happens three time than i again book sedan and driver rambeer sing also gave same excuse and both cabs are at z square and after final effort dirver sahil said he is at yashoda nagar bypass....

I booked an Olataxi today (10.05.16) at 05.30pm Ref[protected] Driver Rudresha C Ph [protected]. The application showed that the vehicle had arrived at the pickup point but I could not see it. Meanwhile the application started showing I was travelling and I tried to contact the driver but could not. Later my olamoney account was debited with Rs.98 being the fare for a journey which I did not make. Please arrange for refund of the money....

I am not a customer. I am in tamilnadu. I have never used ola cabs.

But everyday i am receiving about 30 sms to my mobile - some communication meant for the customer / driver is being sent to me.

Its becoming a head ache. I already orally complained to your staff when they called me, then i tried blocking the number from my mobile and so i dont receive the calls now, but the messages are coming to me non-stop....

Hello,

We have booked a ola cab on 8th may'16 & received a confirmation vide crn [protected] / "say ola to your driver srinivasa t ([protected]). Xcent ka52a1814 to pick you up @ 08:45 pm, 08th may".
The cab arrived on time and when 4 ladies boarded along with a kid of 7 years old for the destination (Shanti nagar bus station), the driver misbehaved and stated that, he can not accept the kid. When we tried to explain...