Ola Money Complaints & Reviews

Being an occasional user of Ola, I had no clue about ola postpaid services, neither did I opt for one on my application. I finished my last ride and paid the money in cash to the driver. The driver initially asked for cash at the toll naka where I paid 1000 in cash and later cleared the remaining amount of Rs. 2500 in cash as soon as the ride ended. The driver didn't mention anything about ola postpaid and took the entire money in cash.br...

Daily call from different differsnt number regarding loans & credit card why are this doing actualy not knowing but dailu calls 5/6 times totallys fraud please rectify this...

I was checking my credit score that time i came to know that Ola Money took 50000 INR on my name also INR 2 is pending so its affecting my credit score as negative account.. i had sent email also but no action is taken.....

This month 9th some amount debited from my Ola money account. I was not authorised and also give any permission with out my intimation. I am contacting last 10 days with your people still they were not responding and month ending is coming if bill generate who will responsible for that...

Hi,

This is with reference to my ride CRN [protected], CRN [protected] and CRN [protected]. These rides were paid for immediately after the ride was completed.

Following are the payment details for all three rides along with payment details and tickets created:

1) CRN [protected] Payment was made on 27th March at 8:48AM of Rs 317 to Driver Sagar Ashruba Shinde.Ticket Reference Number[protected] Ticket...

Charges for my rides are already paid to driver but still constant harassment by Ola Money. It's informed that Rs 600 post paid due with me. They keep on sending messages, what's app messages and many phone calls in a day.

I took ride and paid on that day itself to the driver through Paytm. I have never choose Ola postpaid as the option and never activated it. Now Ola money team are constantly calling to clear dues and threatening...

Its been more than 3 months, I have been sending emails for refund of the paid trips and accordingly correction of postpaid dues which I owe to Ola

Date of incident - Feb month
Description - Its been more than 3 months, I have been sending emails for refund and correction of postpaid dues to Ola team, however no resolution yet
1. Refund of the paid trip which is included as part of postpaid dues -
Trip...

Its been more than 3 months, I have been sending emails for refund of the paid trips and accordingly correction of postpaid dues which I owe to Ola

Date of incident - Feb month
Description - Its been more than 3 months, I have been sending emails for
1. Refund of the paid trip which is included as part of postpaid dues -
Trip details : Trip CRN[protected] - Rs 192
Transaction details with OLA through...

I am getting constant calls and messages from OLA Money regarding payment for rides, which I have already paid.
My all dues where clear till 09/02/2023, I booked a ride on 09/02/2023 and the bill came out to be Rs.413, while paying that bill on 06/03/2023 Ola money showed the amount of RS.405 which I payed and then app showed Rs.413 which I also payed, So I had to pay total Rs.818 for the ride of Rs.413. Then I booked a ride on 12/03/2023...

Driver Dinesh Mahato of CRN[protected] said he did not view my postpaid scheme. He insisted me to pay the amount by his QR Code in PhonePe app & I paid.Then how the amount is being showed in my post paid bill again?

I have enclosed herewith all the evidences in my favour. I therefore request to deduct the amount of Rs, 459/= from my postpsid bill....

CRN - [protected]

I took this ride in Ludhiana on 1st april 2023. At first i selected ola money as payment option of rs.173 but due to some technical error l was unable to pay through it. So then I paid the amount through Paytm Upi.

But the app is still showing a pending amount of rs.173 in ola money. Please rectify this error as i am unable to use ola, because of which, ola is losing business, as i am compelled...

The Auto driver cancelled the ride and ola charged the cancelation fees. Now they are calling continuously to pay that amount.

I already mentioned multiple times to them that you remove the cancelation charges, I will pay the rest amount which is 112...

I was charged twice (294+294 = 588 rupees) for the same ride from Ola Money wallet on 12th April 2023. CRN:[protected]. I have contacted Ola via support section in the app multiple times over the last one month. Still I have no updates regarding the issue. I would like a refund as soon as possible....

I have been charged twice for the amount that was paid and confirmed with diriver already.
The last 3 transactions of amount 1212, 247 and 234 has been asked to payagain when the same was paid already. Please advise. Appreciate if someone can call and update/clarify.
mobile - [protected]
Thanks...

Hello Team,

I have been forced to pay again the already paid charges stating they are pending. I had already paid however, the last 3 transaction of 1212, 247 and 234 has been asked to pay again which were infact paid and confirmed with driver.
please assist to get my money refund to ola wallet. Thanks
Please call me for details...

I am frequent user of olamoney and I was able to easily use olamoney postpaid on zomato but suddenly the option has gone away and I'm not able to use my postpaid balance on zomato. Kindly help me resolve this ASAP...

Hi I would like to register a complaint against Ola cab services. Ola has partnership with Aditya Birla Finance. Ola user who use this post paid service of Ola, will automatically get a sanctioned loan amount of 50, 000 from Aditya Birla Finance, even when the user has not applied for the same. The same will reflect as a loan in their cibil report. Last year 2022, out of no where my post paid service got block by ola stating no reason from...

Loan No.LXWM[protected]
Hi I would like to register a complaint against Ola cab services. Ola has partnership with Adity Birla Finance. Ola user who use this post paid service of Ola, will automatically get a sanctioned loan amount of 50, 000 from Aditya Birla Finance, even when the user has not applied for the same. The same will reflect as a loan in their cibil report. Last year 2022, out of no where my post paid service got...

We took and cab and promptly paid the driver thru gpay. We never chose Ola postpaid as the option and never activiated it. Now Ola money are constantly calling and asking to pay. we emailed support and attached the payment receipt as well. support ticket[protected]

so many unwanted whatsapp messages and calls from ola money. sort this out ola money otherwise we will also not hesitate to file a case on ola...

Am getting automated call daily at least 5 perday to my mobile no [protected], Its irritating me, If not stopped i will file consumer case onthis...