Ola Money Complaints & Reviews

On 4th November I booked an Ola ride but after reaching to location driver took otp and ended the ride immediately and I was charged Rs.109 through Ola postpaid for the service which I dint use. Immediately I raised a complaint to Ola and they offered a coupon to use on next ride though I asked for a refund and not a coupon as in order to reddem the coupon I am supposed to book another ride. So I refused for the coupon and asked for a refund....

Its been more than a month and I am not able to get a resolution. My cibil report shows that I have 417 bucks left to pay. Whereas my last transaction was settling thre bill amount that was of 287 bucks. As per my report, I have 4 months of late payment. I have the ola money complaint ticket number 4970669.

Feeling helpless as my credit score has already reached 600s from 800s...

Even after multiple support agents discussions, I m getting interest money added for a principle amount of bill for which I never opted ie I never opted for Ola money posted and did a cash payment to the last ride but the Ola money postpaid option have got auto selected by default maybe just because I had done some previous transactions in this function ( even back then while I made this transactions I never made the Ola money postpaid option...

I am in shock and where i am not aware of postpaid services of Ola money which i have not utilized thier services any time and anywhere in city or out station .

Ola is used for car rides but i never know about ola money post paid services which couple of months i got a call for postpaid bill which is unauthorized on my mobile number .

i have not signed any form
i have not shared my kyc
i have...

Not sure who is this third party number [protected] from where I am repeatedly receiving threatening calls that they will visit my place. Enclosed are the CRN wherein amount is debited from my post paid account however at the same time I paid to the respective driver as well.

When ever some one travel through cab, usually person be in hurry to catch a train or to receive someone etc at that being a customer we find how soon...

Hi team,

Yesterday 04-Dec-2022, i need to pay my ola postpaid due, when i tried multiple time with my two bank accounts 6 time of each transaction 1858 has been debited and one transaction on each bank account has been reversed so in total of 11, 148 rs i received only 3, 716 rs still 7, 432 is with OLA team only,

now i able to see over due charges also fined for me as this is totally ola team fault still they...

I have already paid the total bill of 288.00 INR to the driver payment app id is ([protected]@paytm) and the transaction ID is CRN [protected] . And transaction ID UTR:[protected] of my account.

I called my bank about this and they told me the amount should have been credited to the Omendra Pal's bank account.

But till now I am receiving emails and messages to clear your dues....

Hello my ola postpaid due is pending since last 30 days, I know i am in default, but its due to medical condition, someone in my family is in his last stage. i just need 1 week more time to repay, but your atleast 20-30 executives are threating me that they will call my reference number and the will harass them. and they say that i am not replying even when i am replying to everyone, i also sent them medical reports. please give me 1 week...

I enabled postpaid to avoid paying extra cash everytime as drivers don't accept online payments and also refuse to give the balance change. This backfired when I booked a ride for me. The fare amount came out to be 500 and that I don't need not pay as it'll be taken care of automatically. The driver demanded that the amount must be paid in cash. They ended up paying 500 because the driver didn't have any "change" on him. The interesting part...

Ola money and postpaid it's time not showing user not registered on ola i didn't get what is the matter....

My ride was on 7th August 2022, CRN [protected], I paid in cash ₹886. But again deducted from Ola Post Paid Money after three months on 16th October 2022. I contacted ola customer care through phone and email since 16th October to still date. Nobody solve my issue. But they blocked my Ola Account. So, please revert ₹886 to ola post paid money and unblock my account to pay my outstanding post paid bill amount ₹359/-

I have...

The ride was on 7th August OLA CRN No: [protected], Amount ₹886, I was paid cash for this ride on same day. But, after 3 months, again deducted ₹886/- from OLA Post Paid Money on 16th October 2022. The bill generated by this November 2022. I have contact OLA customer care through email and phone and described my problem, no solution for that. So, revert this wrongly deducted amount....

Hi Team,

I used Ola Money for a few payments in June 2022, and a statement was generated for Rs 6334.46 with a due date of July 3, 2022.

I cleared the amount on July 3, 2022. But Aditya Birla Finance ltd, the lender of Ola Money, has reported that I am late by 54 days, and my outstanding is Rs 557, and I am still overdue by Rs 557.

This is a gross misrepresentation and has brought my credit score...

I am a regular OLA Postpaid user for many years now. There has never been a payment default

On 09th Sept, Midnight, I logged in a Safety & Crisis complaint when the driver abandoned me & refused to go further because he refused to start the AC.
The Call Centre executives were hopeless & were not able to help & they suggested I get down & look for another vehicle
The Call centre was not even willing to arrange...

I availed ola auto service on aug 28th and paid the fare by cash once the trip completed. After few days I started getting messages from old saying my amount is due for payment. I raised a complaint in ola app saying I already paid the trip amount in cash and why I have to pay the amount again. Even after multiple follow up I am not getting any response from old team where as I am getting multiple reminders for making the payment....

Today I received a message for my unpaid to ola Money postpaid, and I wish to clear up everything. I think that there is a slight misunderstanding, I'm using Ola for a long period and I believe that it will resolve quickly.
It is evident from your records that on 20th August I booked a cab from you and never paid the fare amount. Well. I surely booked the cab and paid the driver in cash.
At that moment I clicked on postpaid...

I booked the Ola cab to IGI terminal I paid the amount of 712 to driver through Paytm wallet. Now I am getting messages that your bill of 712 is due from Ola postpaid....

Hello Support,

I have tried to pay the ola postpaid due amount before the due date like 2 weeks before through their app Ola money but it is getting failed through UPI . SO i tried with Debit card and netbanking as well still it is getting failed.

I was using S22 plus Samsung phone tried both Wifi (Broadband) and cellular data as well still the payment is getting failed and the due after fee was added to my...

Ride CRN[protected]

I enabled postpaid to avoid paying extra cash everytime as drivers don't accept online payments and also refuse to give the balance change. This backfired when I booked a ride for my parents. The fare amount came out to be 283 and I had informed my parents that they need not pay as it'll be taken care of automatically. The driver demanded that the amount must be paid in cash. They ended up paying 300 because...

Sir i made only one mistake i made direct payment to idfc bank by accidentally

Idfc first bank already confirmed me received money

Your concern team is working since two months but no one solved my problem bill adjustment

I made countless calls and mails on ola but no one listened to me and not resolved my concern

My Concern should have been resolved within one month but it has...