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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 183

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V
Vinaychopra1982
from Hyderabad, Telangana
Nov 20, 2017
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This is in regards to car ad which was posted on olx by om cars. This om cars are car dealers who regularly post on your portal. Because olx was involved and we saw the car on olx so we bought the car. The car after being used for two weeks only have been found to have missing sensors from day one. When we went yo dealer he said i can't do anything. Why can't u block dealers from posting ads on your portal and avoid customer to be cheated. Remove there ads immediately and take action.
+1 photos
Nov 21, 2017
Gitesh Sahu's response
Help me
One person fraud me and I am send money from paytm and he tell me send product but he not send product his paytm no is [protected] please help me

car ad - Comment #2925485 - Image #0
car ad - Comment #2925485 - Image #1
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    J
    Jamsheedjmz
    from Hosur, Tamil Nadu
    Nov 12, 2017
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    Address: Malappuram, Kerala, 676309

    My olx account is banned for no reason after posting a few ads. I called olx customer care, they said they can't un ban, the reason they sai, i did not keep their rules, i ask advance payment to client thats y they baned, but truth is i did not ask any payment, i did not violate any rules, i need ma acccount back, that's why i register ma complaint here.
    I hope fix the problem, i am waiting since so many days.
    ‭‭+[protected]‬‬ is mine olx registered no.
    I have posted Canadian coats to sell.there is someone who is sending me obscene remarks.I have told the person that I will report this to police.But it is still not stopping him from sending such remarks.pls help.
    Sir,
    I, Karan Joshi a user of OLX, found that my account is banned without any reason. Although I was successfully using the service but without any intimation or no reason, my account is blocked from couple of weeks.
    My mail id is. [protected]@gmail.com
    Phone: +91-[protected]

    Please look into the matter. Awaiting your positive response.
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      R
      from Vinukonda, Andhra Pradesh
      Nov 12, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110001

      Actually i wanted to sell my nikon d5600 brand new camera, and i did chat with the buyer. His name is h singh, as he mentioned, but in phone conversation he told his name as harish singh, he we met at mandi house metro station, he just offered me the thing what he was eating, he checked the product and decided to purchase for 45000 as it is brand new. I got little bit of giddiness after eating the snacks he offers, suddenly he disappeared, he stolen my mobile phone, gold ring, please please please help e to find him out
      +3 photos
      Dec 14, 2017
      Complaint marked as Resolved 
      Verified Support
      Nov 13, 2017
      OLX India Customer Care's response
      Dear Venkat,

      Greetings from team OLX!

      Thank you for sharing your concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the buyer and OLX will provide all the information related to the buyer to the legal authorities.

      Addressing your concern is our priority and we will always give you the best possible service.

      Thanks,
      Team OLX!
      Nov 14, 2017
      Updated by [email protected]
      Madam here buyer has not get cheated, seller got cheated by buyer.
      Nov 20, 2017
      Updated by [email protected]
      Please unblock my account.. why did you blocked my account, i got cheated by the buyer, understand the thing correctly then take action
      Sir/ Madam, I am seller Not Buyer, the Buyer Cheated Me.
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        R
        Rishav Ambesh
        from Delhi, Delhi
        Nov 11, 2017
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        Address: New Delhi, Delhi, 110086
        Website: olx

        I contact with an dealer through olx. He said to me that i have a iphone 6s 64gb and he send me all details of mobile billaccessories and every thing even he send me his aadhar card. Then he told me that please send me 50% money now and rest of money send me when you will recieve the mobile. At that time i told him no i can send you 30 % money of the deal now and rest of money when i recieve the phone. So i send him 4500 rs out of 14000 through paytm app. And he saying to me i have no mobile and i have spent your money so i have nothing. So i now i want please trace him and sue him in jail. The contacts of dealer is [protected]. And his name his babbu on olx otherwise his real name is randeep singh and his from punjab. My contact details are:
        Rishav
        [protected], [protected]
        +1 photos
        Nov 11, 2017
        Updated by Rishav Ambesh
        please find out this person and jail him

        Nov 11, 2017
        Updated by Rishav Ambesh
        i want to see this person in the jail

        I'm unsatisfied with olx services and service centre communication.
        Add ID [protected] has been using my mobile number. He bought the phone from me and then put it on sell again with my mobile number and now people are calling me for that add.

        Please do something.
        Sir I had paid RS 59 to boost my ad through net banking on 11th November 2017.but my ad did not boost up, so please help me with the above.my email address is. [protected]@gmail.com
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          A
          A Shoaibulla Khan
          from Bengaluru, Karnataka
          Nov 9, 2017
          Resolved
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          Resolved

          deleting account permanently

          Address: 577203
          Website: www.olx.in

          I want to deletw my olx account permanently bcz someone logged in using my mobile number. That guy is posting fake ads.
          Can u olease delete my account permanently.
          My number is [protected].
          You can call me and clearify what ever you want to.
          Please solve my problem as soon as you can bcz buyers calls me everyday.
          And please provide an option in the app of permanent deleting the account....
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          3 found this helpful
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          P
          Pradnya Kahar
          from Mumbai, Maharashtra
          Nov 7, 2017
          Resolved
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          Resolved

          Address: 400706

          I had posted an ad for selling my titan watch.. And got a msg asking for number to talk... After giving my number the prsn started msging me and asking photos and asked if he cud see the watch and buy it.. And asked me to come alone... I went wid my husband and called him after reaching the place.. And asked where am i... He saw me and my husband.. And called up and told his mom is ill and needs to go.. Please be aware of fraud buyers who just use olx to communicate wid girls...
          Dec 9, 2017
          Complaint marked as Resolved 
          Verified Support
          Nov 08, 2017
          OLX India Customer Care's response
          Dear Pradnya,

          Greetings from Team OLX!

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern, however, would request you to please share the required details with us on [protected]@olx.in.

          - Ad id through which you have contacted the buyer.
          - Chat/message history with the buyer.
          - Contact number/email address of the buyer.

          This will help us in taking appropriate steps on such users from repeating these activities on our site.

          Awaiting reply from you!

          Thanks,
          Team OLX
          In olx ranchi there is some users I found them they are selling I phone 7 plus 132 gb
          I think they are fraud becoz their are more then 4 to 5 olx user are selling same mobile with another number but showing same I'd even iphone photos I recognize through background are same
          And showing I'd srikanth ... plz check

          i'm a seller - Comment #2915427 - Image #0
          i'm a seller - Comment #2915427 - Image #1
          i'm a seller - Comment #2915427 - Image #2
          i'm a seller - Comment #2915427 - Image #3
          i'm a seller - Comment #2915427 - Image #4
          i'm a seller - Comment #2915427 - Image #5
          i'm a seller - Comment #2915427 - Image #6
          i'm a seller - Comment #2915427 - Image #7
          i'm a seller - Comment #2915427 - Image #8
          It just 24hr i post some add and get a notification from customer but when i reopen my account i saw my account was banned...what the hell is this?..how could you do this...my post was not bad and if so you cant banned my account
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            B
            bps75
            from Mumbai, Maharashtra
            Nov 7, 2017
            Resolved
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            Resolved

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

            I saw one ad posted for x-box1 ad. I discussed with the gentleman and finalized the deal in inr1499. I was in greater noida and the guy seems to be in delhi (Based on his location shown on olx).

            He had to just share the code to activate the game. So it was just a question, who will share first (I should pay first or he should share the code first). I fell in trap and transferred the amount to his paytm account.

            The moment i sent him the amount, he stopped responding.

            I was interacting with him on whatsapp as well.

            There is a "verified" label against the sellar on olx. What does that mean?

            How can olx help here?
            Dec 15, 2017
            Complaint marked as Resolved 
            Verified Support
            Nov 08, 2017
            OLX India Customer Care's response
            Dear OLX User,

            Greetings from Team OLX!

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern, however, would request you to elaborate your concern along with the adequate proofs on [protected]@olx.in.

            - Transaction receipt if any advance payment was done.
            - Ad id through which you have contacted the seller.
            - Chat/message history with the seller.
            - Contact number/email address of the seller.

            This will help us in taking appropriate steps on such users from repeating these activities on our site.

            Awaiting reply from you!

            Thanks,
            Team OLX
            My account [protected]@gmail.com is banned by OLX.in. Wish to know the reason behind this. Thanks
            As suggested above, I tried to post the information at the address mentioned above, [protected]@olx.in, but this is an invalid address. Can you please provide me the correct address?
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              G
              gurjeets28
              from New Delhi, Delhi
              Nov 5, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110018
              Website: OLX.com

              Hi team,

              I enquired for purchasing a used iphone from olx. After some time, i got a message on my what's app from number [protected] and the person is referring to olx but he is not. He just told me to transfer 2500 in his account before order confirmation to buy the iphone. I knew olx policy and denied the person to transfer the money and asked that you are fake. Now he is giving reply in abusive words and is not picking my call.

              It's a fake number who is making fraud on behalf of olx.

              I request you to please take necessary action and making a fraud case on this number please asap.

              The number is [protected].
              Dec 7, 2017
              Complaint marked as Resolved 
              Verified Support
              Nov 06, 2017
              OLX India Customer Care's response
              Dear Gurjeet,

              Greetings from team OLX!

              Thank you for bringing this to our attention. We have forwarded this to the concerned team so that they can review it and take appropriate measures.

              Thanks,
              Team OLX!
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                K
                Kevin Sshabari
                from Kotamangalam, Kerala
                Nov 4, 2017
                Resolved
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                Resolved

                Address: 605008

                Hello sir, i was try to search for a phone in olx, i figured out two fake cheating users, i spoke to them and i said not interested but please make sure they are real or fake and take action. Thank you.
                Here is their link.

                https://www.olx.in/item/iphone-6-bill-box-earphone-pura-accessories-ID1fBPux.htm...

                https://www.olx.in/item/iphone-5s-64gb-with-headset-charger-and-box-but-ID1fERup...
                Dec 8, 2017
                Complaint marked as Resolved 
                Nov 02, 2017
                Santosh321's response
                He has multiple profiles on OLX with different names. We have found it and want others to be aware.
                Please do not pay token amount and try to complaint at all possible forums.
                He should be banned from OLX and other similar websites.
                Nov 02, 2017
                Santosh321's response
                Car number is MH 12 LD 9116 and PAN number of him is AWZPM2753P
                Verified Support
                Nov 06, 2017
                OLX India Customer Care's response
                Dear Kevin,

                Thank you for highlighting the issue. We have forwarded this to our concerned team so that they can review this and take appropriate action.

                Thanks,
                Team OLX!
                Person named Chandrakant Madane with mobile number [protected] is calling to sell Maruti swift Dzire car.
                He is asking for token amount to take test drive. He has multiple profiles on Olx and asking different people.
                Please be aware from this number.
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                  C
                  Chandrashekar Dasapathi
                  from Paloncha, Telangana
                  Nov 1, 2017
                  Resolved
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                  Resolved

                  Website: Olx

                  A person posted a maruthi wagonr car with the name laxmi on olx yesterday 31 october 2017, and he gave the contact number as [protected]. When i contacted this person named he gave all the details about the car
                  Ap 09 cw 2600
                  Name: laxmi
                  Location: narani estate, miyapur

                  Had he interduce himself as her husband, and he said they are leaving to us tomorrow. And i verified the details about the car which he is given. After that he asked me to transfer 3000 rupees to his mother paytm number [protected].
                  And i transferred the amount to this number and he confirmed the same over phone.

                  As per the discussion he asked me to come today morning 1st november 2017 to complete the remaining formalities. When i tried to contact him today morning and his number is getting switch off. And after i contacted the person whom i transferred the amount, she is is saying she doesn't have any relationship with that person.

                  Please help me to get this person and take money back.
                  Below is the post which posted in olx.

                  https://www.olx.in/item/2013-maruti-suzuki-wagon-r-petrol-13500-kms-ID1fyKeh.htm...

                  Also i have gone through another fake add in olx with 2 different vehicle with same number plate.

                  https://www.olx.in/item/maruti-suzuki-alto-800-lxi-2015-petrol-1st-and-single-ow...

                  https://www.olx.in/item/2015-maruti-suzuki-alto-800-petrol-19000-kms-ID1fuLEW.ht...

                  So is there anyway to identify the real sellers.
                  Dec 8, 2017
                  Complaint marked as Resolved 
                  Verified Support
                  Nov 02, 2017
                  OLX India Customer Care's response
                  Dear Chandrashekar,

                  Thank you for sharing the details with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                  As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                  Addressing your concern is our priority and we will always give you the best possible service. Further, you can also, contact us at [protected]@olx.in

                  Thank you for contacting OLX!

                  Thanks,
                  Team OLX
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                    M
                    monica1
                    from Mundi, Madhya Pradesh
                    Oct 31, 2017
                    Resolved
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                    Resolved

                    Address: Dehradun, Uttarakhand
                    Website: Olx

                    I have posted an add on olx recently and i got a call from one of the user named ashok kumar mobile no.[protected] who showed interest in buying the item i posted. But he is abusing through call and very bad behaviour and threatened me also that i will burn your car and would see that u would not be able to come out from ur house. I request to bann these kind of persons and should take strict action against him. I also lodged a police complaint against him.
                    Dec 3, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Nov 01, 2017
                    OLX India Customer Care's response
                    Dear Monica,

                    Greetings from team OLX!

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                    - Ad id through which you have contacted the buyer.
                    - Chat/message history with the buyer.
                    - Contact number/email address of the buyer.

                    This will help us in taking appropriate steps on such users from repeating these activities on our site.

                    Awaiting reply from you!

                    Thanks,
                    Team OLX!
                    I paid 3600 rupees through paytm for allen book materials. Now when I call, he is not responding and not picking up the calls. Kindly please get my money book. His number was [protected]. He said his name was viren goenka. Please resolve this issue and get my money back.

                    customer very abusing and bad behaviour - Comment #2904412 - Image #0
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                      S
                      Santosh Palav
                      Oct 31, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400069

                      There was a person who posted ad on olx for iphone6 (Sell). He asked me to transfer rs. 2000 to his paytm number for courier from nagpur to mumbai. He sent me a receipt of overnite express courier limited and then asked for 2000inr.

                      Later came to know that this is a fraud ran by people. We are unable to track this consignment number [protected]

                      His id proof attached also his name is vikram waghamare
                      Contact no. [protected]
                      +3 photos
                      Dec 3, 2017
                      Complaint marked as Resolved 
                      Verified Support
                      Nov 02, 2017
                      OLX India Customer Care's response
                      Dear Santosh,

                      Thank you for sharing the concern with us.

                      We completely understand your situation and apologize for the inconvenience caused.

                      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                      Addressing your concern is our priority and we will always give you the best possible service.Feel free to share your concern on [protected]@olx.in.

                      Thanks,
                      Team OLX
                      Hi Team,

                      Need to understand why my account is banned. If you cant manage account, why you run your website. Request you to please unlock my account at the earliest.

                      Thanks,
                      Meetu
                      [protected]@hotmail.com
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                        S
                        Sambhu Chowdhury
                        from Kolkata, West Bengal
                        Oct 31, 2017
                        Resolved
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                        Resolved

                        Address: Howrah, West Bengal, 711106

                        Ddr3 4gb ram 2pieces and 2pieces dual core

                        Dakshin kalyanpur, baruipur added via phone on 29 oct, ad id: [protected]

                        Arijit naskar the seller did not sale & not chek the item when i reache his house and burgaing more price. He is chitter & fraud. This typy of person aad hermfull your website. Arijit naskar seller mobile no - 8481, 990, 955.
                        Buyer sambhu chowdhury mno [protected]. Necessary step this person.
                        Dec 1, 2017
                        Complaint marked as Resolved 
                        Oct 31, 2017
                        Updated by Sambhu Chowdhury
                        Ddr3 4gb ram 2pieces and 2pieces dual core

                        Dakshin Kalyanpur, Baruipur Added via phone on 29 Oct, Ad ID: [protected]

                        Arijit Naskar The Seller Did not Sale & Not Chek The Item When I Reache His House And Burgaing More Price. He Is Chitter & Fraud.This Typy Of Person Aad Hermfull Your Website. Arijit Naskar Seller Mobile No- 8481, 990, 955 .
                        Buyer Sambhu Chowdhury MNo [protected]. Necessary Step This Person.
                        Oct 31, 2017
                        Updated by Sambhu Chowdhury
                        Ddr3 4gb ram 2pieces and 2pieces dual core

                        Dakshin Kalyanpur, Baruipur Added via phone on 29 Oct, Ad ID: [protected]

                        Arijit Naskar The Seller Did not Sale & Not Chek The Item When I Reache His House And Burgaing More Price. He Is Chitter & Fraud.This Typy Of Person Aad Hermfull Your Website. Arijit Naskar Seller Mobile No- 8481, 990, 955 .
                        Buyer Sambhu Chowdhury MNo [protected]. Necessary Step This Person.
                        Verified Support
                        Oct 31, 2017
                        OLX India Customer Care's response
                        Dear Sambhu,

                        Greetings from team OLX!

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                        - Transaction receipt if any advance payment was done.
                        - Ad id through which you have contacted the seller.
                        - Chat/message history with the seller.
                        - Contact number/email address of the seller.

                        This will help us in taking appropriate steps on such users from repeating these activities on our site.

                        Awaiting reply from you!

                        Thanks,
                        Team OLX!
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                          R
                          RAJU MOTIRAM JAGTAP
                          from Hyderabad, Telangana
                          Oct 28, 2017
                          Resolved
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                          Resolved

                          Address: 395001

                          Make payment rs.199 on[protected], vide state bank of india, net banking, my balance deducted in my account number [protected], but not post my ad for rental shop # call me [protected]
                          My shop situated at ghod dod road, near ram chwok mandir, near st. Xavier's school, ghod dod road, surat
                          Please solve my problem and post my ad as soon as possible,
                          Thanks
                          Raju _ [protected]
                          Nov 30, 2017
                          Complaint marked as Resolved 
                          Verified Support
                          Oct 29, 2017
                          OLX India Customer Care's response
                          Dear Raju,

                          We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details.

                          Thanks
                          Team OLX
                          Verified Support
                          Oct 29, 2017
                          OLX India Customer Care's response
                          Dear Raju,

                          Also, this is to inform you that the credits are added to your OLX account and you can use them as per your convenience.

                          Thanks
                          Team OLX
                          Hi... i wonder why thre is no dogs ads available in the pet section... it used to be a lot earlier...only cats rule tge show...why it is like that?
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                            Mishra8800
                            from Hapur, Uttar Pradesh
                            Oct 28, 2017
                            Resolved
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                            Resolved

                            Address: Ghaziabad, Uttar Pradesh, 201010

                            I purchased iphone 7 from olx. That person say me i mail you bill after sometime and i trust on him but after he selling his phone. He switched off his cell phone after that i go to service center to check the phone is original or not but after checking i got a result that mobile all the parts are totally duplicate and charger or earphones are also dublicate. I think he sell stolen mobile to me..
                            I am totally trapped in this fraud.
                            I am student my all the money is waste..
                            I have collected 28000 in so many time to purchase an iphone but that basted broke my all the dream and done fraud with me...
                            Please olx do please do something that i got my money back..
                            Dec 5, 2017
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 30, 2017
                            OLX India Customer Care's response
                            Dear OLX User,

                            Greetings from team OLX!

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We would request you please share specific details i.e. phone number of teh seller, chat details & Ad ID with the adequate proofs at [protected]@olx.in.

                            This will help us in taking appropriate steps on such users from repeating these activities on our site.

                            Awaiting reply from you!

                            Thanks,
                            Team OLX
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                              S
                              saranya95AK
                              from Hosur, Tamil Nadu
                              Oct 27, 2017
                              Resolved
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                              Address: 602024

                              I found an ad for cat study material on olx and i contacted the person. The deal was for 2000rs, i told him i will send him 800rs and then remaining amount after i receive the books. He has been avoiding my calls since then. I understand 800rs is small. But the feeling of being cheated and knowing that you cannot do anything feels horrible. I hope olx intervenes, his name is sachin singh (Yash singh on olx), i have his bank account details and his number. Olx is a site of good utility, but if it does not intervene in fraud, there is little or no meaning in the service.
                              Nov 27, 2017
                              Complaint marked as Resolved 
                              Verified Support
                              Oct 27, 2017
                              OLX India Customer Care's response
                              Dear OLX User,

                              Greetings from team OLX!

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                              - Transaction receipt if any advance payment was done.
                              - Ad id through which you have contacted the seller.
                              - Chat/message history with the seller.
                              - Contact number/email address of the seller.

                              This will help us in taking appropriate steps on such users from repeating these activities on our site.

                              Awaiting reply from you!
                              In pets section dog category was not working i think can you please verify that
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                                R
                                Rohan Patange
                                from Mumbai, Maharashtra
                                Oct 26, 2017
                                Resolved
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                                Address: Pune, Maharashtra, 411041
                                Website: Olx.com

                                There is a fake account by the name of sunny kumar and he told me that he works in customs, he was in pune and he shifts to chennai now. He is selling macbook pro 13 for ₹14500. I contacted him and after so much negotiations (Because of trust issues) i told him that i can send u only ₹3000 for gaurantee and remaining amount i will send after checking laptop. After that i checked for serial no. On google of the laptop and i get to know that this is a scam. Here are his bank details
                                Icicibank ltd
                                Acc no[protected]
                                Name - sunny kumar
                                Ifsc code icic0006292
                                Mob no-[protected]
                                +4 photos
                                Nov 28, 2017
                                Complaint marked as Resolved 
                                Verified Support
                                Oct 27, 2017
                                OLX India Customer Care's response
                                Dear Rohan,

                                Greetings from team OLX!

                                Thank you for sharing your concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                                As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                Addressing your concern is our priority and we will always give you the best possible service.

                                Thanks,
                                Team OLX!
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                                  S
                                  Saurabh Medade
                                  from Pune, Maharashtra
                                  Oct 24, 2017
                                  Resolved
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                                  Resolved

                                  Address: Nashik, Maharashtra, 422009
                                  Website: Olx.in

                                  There was a man who offered me 60000inr for my camera which was listed as 51000 on olx.
                                  He claimed to be from the usa and wanted to gift it to his friend in los alamos
                                  He told me that his bank will contact me for bank to bank transaction for safety of both o[censored]s.
                                  The bank was chase bank.
                                  And the email id was [protected]@chasebanktransfers.com
                                  It looked very genuine which it was not
                                  And it asked me to send the scaned copy of the shipping receipt from the courier partner.
                                  I did that, he told me that tell the value of the product as 10000 as it will be easier for them to clear the customs with less duty. I asked for his whats app and id proof which he sent me.
                                  The courier said the batteries should be totally discharged to be shipped but they were full so i asked the man if it was okay if i ship it without the batteries
                                  I was surprised how easily he agreed over it. So
                                  I sent him and the bank everything and the bank replied me thay it will not tranfer the fund until they dont confirm it from dhl's website.
                                  I was waiting for it to get active and receive my money
                                  So while doing so i just casually googled the email address and i was really shocked to see pages and pages regarding the fraud of that bank on quikr and olx
                                  They fool indians with fake bank desguise to which we have no way to contact!
                                  I immediately cancelled the shipment and picked back my camera from dhl.

                                  He told his name as
                                  Bruce martins

                                  His email id
                                  [protected]@gmail.com

                                  His whatsapp number

                                  +[protected]

                                  Truecaller says its from mtn nigeria
                                  +1 photos
                                  Nov 25, 2017
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 25, 2017
                                  OLX India Customer Care's response
                                  Dear Saurabh,

                                  Greetings from team OLX!

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                                  - Transaction receipt if the advance product was sent.
                                  - Ad id through which you have contacted the buyer.
                                  - Chat/message history with the buyer.

                                  This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                  Awaiting reply from you!

                                  Thanks,
                                  Team OLX!
                                  It's happening to me also. He is offering me 65000 for a laptop which is priced at 49999. And i thought something isn't right. I cross checked and found this article.

                                  He told me his name is Robert Hicks.
                                  Ph. No.: +[protected]

                                  He just sent me an email from
                                  [protected]@gmail.com

                                  And also I've got an email from:
                                  [protected]@usa-bnpparibas.com

                                  So guys don't get involved into transactions which seems fishy.

                                  fraud bank and customer - Comment #2990083 - Image #0
                                  fraud bank and customer - Comment #2990083 - Image #1
                                  fraud bank and customer - Comment #2990083 - Image #2
                                  Same happened with my case as well... I posted an ad(ad ID: [protected]) in olx to sell my laptop, one of the chats asking to provide WhatsApp number Later in WhatsApp, He asked me to send the package after he sends the money, I got the email from "[protected]@gmail.com Onbehalf of [protected]@usa.com" saying payment of 40, 000 is on hold and requesting me to upload the shipment proof in order to release the hold.

                                  I clearly said him that I would not initiate shipping g the package untill I have the money in my bank account. Later he said "I trusted you and you betrayed my after initiating the transfer, I will see you when I am in bank". This seems to be a total fraud. Please do something to stop these kind of cyber crimes.

                                  Refer attachments for what's app conversation and olx conversation. I have attached the screenshot of the entire conversation with the person. I am sure if he is fake or genuine but later after this chat I see the whatsapp account does not have any display pic and the messages are not getting delivered which lands me into the doubt that this is a fake person. Please look into this and help Indians in terms of the safety in online transactions.

                                  fraud bank and customer - Comment #3116866 - Image #0
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                                  fraud bank and customer - Comment #3116866 - Image #9
                                  fraud bank and customer - Comment #3116866 - Image #10
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                                    A
                                    Arjun Sugathan
                                    from Idukki, Kerala
                                    Oct 24, 2017
                                    Resolved
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                                    Well i bought exchanged some of of my xbox 360 games with a guy... N yes it was through courrier... Well i gave him...3 expensive games for his.. One game.. (Gta 5)... But wen i got it.. Not only the game din work... Wen i asked to return my games... He refused... Now he is not attending my calls... He had promised to pay me for my loss... But now ue is not even attending my calls... Cmmon olx... U cant just let people go around cheating... Using ur app.. And not do anything about it...
                                    Nov 25, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Oct 25, 2017
                                    OLX India Customer Care's response
                                    Dear Arjun,

                                    Greetings from team OLX!

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                                    - Transaction receipt if any advance payment was done.
                                    - Ad id through which you have contacted the seller.
                                    - Chat/message history with the seller.
                                    - Contact number/email address of the seller.

                                    This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                    Awaiting reply from you!

                                    Thanks,
                                    Team OLX!
                                    My product Bernard h mayer each has been sent to a buyers who came through my old ad .Before sending the product I got a mail fro the buyers bank that I have been added as the beneficiary but I haven't yet got my money. After 24 hours I got another mail from the bank that I need to pay another 12000 to make international transaction activated
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                                      J
                                      Jobbin Samuel
                                      from Thiruvananthapuram, Kerala
                                      Oct 21, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi
                                      Website: www.olx.in/item/silver-alloy-wheels-size-13-inch-100-pcd-hub-4-ID1b6Tdh.html

                                      After seeing the advertisement for alloy wheels for car in olx, i have ordered the item on 9th of october by paying full amount of twelve thousand five hundred in advance as he had asked me to do as per his company policies. He told me that the product will be shipped on the same day of transaction and it will be delivered within 14th of october. He was in contact me till yesterday and now he has blocked my number.
                                      I have not received the product yet and he has not shared me any details regarding the product shipping. Currently i am unable to contact him by any means.
                                      My friends tried to contact him as new customers and the details he is providing each one of them were different and he is still hesitant to provide his personal details and keep on telling he is out of india and to reach out to his father for more details
                                      He sent few receipts from shipments from today as proof but when we checked with the courier service from those receipts they told that their service is unavilable these days in occasion with the diwali celebrations
                                      So it turned out that he has been faking those receipts and no such shipment was done

                                      Pfb the details for the olx ad
                                      Url : https://www.olx.in/item/silver-alloy-wheels-size-13-inch-100-pcd-hub-4-ID1b6Tdh....
                                      Details : silver alloy wheel's size 13-inch 100 pcd hub 4
                                      Chota mangalore, ullal added via phone on 4 oct, ad id: [protected]

                                      Below are the details he has provided so far:

                                      Name : shoaib abid khan

                                      Bank details :
                                      Punjab national bank
                                      Abid khan
                                      [protected]
                                      Delhi 110017
                                      Ifsc code : punb0150400
                                      Branch chirag delhi

                                      Phone number : [protected] (Whatsapp)
                                      Paytm number : [protected] (Father's)
                                      Aadhar details :[protected] shoukat ali (Father)

                                      Address 1:
                                      Okhla indutrial area
                                      Plot number 1583
                                      New delhi

                                      Address 2:
                                      Wazir pur industrial area
                                      Plot number a/3578
                                      Near keshav puram metro station
                                      New delhi

                                      Please make sure that he does not cheat any others.
                                      I want him to refund my amount as well as other's amount if he has cheated anybody else.

                                      Attached the transaction details, aadhar card details he provided and the chat history.
                                      +6 photos
                                      Nov 25, 2017
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Oct 22, 2017
                                      OLX India Customer Care's response
                                      Dear Samuel,

                                      We sincerely apologise for the inconvenience caused to you,

                                      Our specialised team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                                      We look forward to hearing from you!
                                      How can i solve problem login banned?
                                      OLX India Customer Care's response, Oct 23, 2017
                                      Verified Support
                                      Dear Barkat,

                                      Please contact us at [email protected] with your registered mobile number so that we can assist you with the reason and if possible unban your account.

                                      Thanks
                                      Team OLX
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