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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
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OLX India reviews & complaints page 184

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R
Rohan Patange
from Mumbai, Maharashtra
Oct 26, 2017
Resolved
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Address: Pune, Maharashtra, 411041
Website: Olx.com

There is a fake account by the name of sunny kumar and he told me that he works in customs, he was in pune and he shifts to chennai now. He is selling macbook pro 13 for ₹14500. I contacted him and after so much negotiations (Because of trust issues) i told him that i can send u only ₹3000 for gaurantee and remaining amount i will send after checking laptop. After that i checked for serial no. On google of the laptop and i get to know that this is a scam. Here are his bank details
Icicibank ltd
Acc no[protected]
Name - sunny kumar
Ifsc code icic0006292
Mob no-[protected]
Nov 28, 2017
Complaint marked as Resolved 
Verified Support
Oct 27, 2017
OLX India Customer Care's response
Dear Rohan,

Greetings from team OLX!

Thank you for sharing your concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thanks,
Team OLX!
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    S
    Saurabh Medade
    from Pune, Maharashtra
    Oct 24, 2017
    Resolved
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    Resolved

    Address: Nashik, Maharashtra, 422009
    Website: Olx.in

    There was a man who offered me 60000inr for my camera which was listed as 51000 on olx.
    He claimed to be from the usa and wanted to gift it to his friend in los alamos
    He told me that his bank will contact me for bank to bank transaction for safety of both o[censored]s.
    The bank was chase bank.
    And the email id was [protected]@chasebanktransfers.com
    It looked very genuine which it was not
    And it asked me to send the scaned copy of the shipping receipt from the courier partner.
    I did that, he told me that tell the value of the product as 10000 as it will be easier for them to clear the customs with less duty. I asked for his whats app and id proof which he sent me.
    The courier said the batteries should be totally discharged to be shipped but they were full so i asked the man if it was okay if i ship it without the batteries
    I was surprised how easily he agreed over it. So
    I sent him and the bank everything and the bank replied me thay it will not tranfer the fund until they dont confirm it from dhl's website.
    I was waiting for it to get active and receive my money
    So while doing so i just casually googled the email address and i was really shocked to see pages and pages regarding the fraud of that bank on quikr and olx
    They fool indians with fake bank desguise to which we have no way to contact!
    I immediately cancelled the shipment and picked back my camera from dhl.

    He told his name as
    Bruce martins

    His email id
    [protected]@gmail.com

    His whatsapp number

    +[protected]

    Truecaller says its from mtn nigeria
    Nov 25, 2017
    Complaint marked as Resolved 
    Verified Support
    Oct 25, 2017
    OLX India Customer Care's response
    Dear Saurabh,

    Greetings from team OLX!

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

    - Transaction receipt if the advance product was sent.
    - Ad id through which you have contacted the buyer.
    - Chat/message history with the buyer.

    This will help us in taking appropriate steps on such users from repeating these activities on our site.

    Awaiting reply from you!

    Thanks,
    Team OLX!
    It's happening to me also. He is offering me 65000 for a laptop which is priced at 49999. And i thought something isn't right. I cross checked and found this article.

    He told me his name is Robert Hicks.
    Ph. No.: +[protected]

    He just sent me an email from
    [protected]@gmail.com

    And also I've got an email from:
    [protected]@usa-bnpparibas.com

    So guys don't get involved into transactions which seems fishy.
    Same happened with my case as well... I posted an ad(ad ID: [protected]) in olx to sell my laptop, one of the chats asking to provide WhatsApp number Later in WhatsApp, He asked me to send the package after he sends the money, I got the email from "[protected]@gmail.com Onbehalf of [protected]@usa.com" saying payment of 40, 000 is on hold and requesting me to upload the shipment proof in order to release the hold.

    I clearly said him that I would not initiate shipping g the package untill I have the money in my bank account. Later he said "I trusted you and you betrayed my after initiating the transfer, I will see you when I am in bank". This seems to be a total fraud. Please do something to stop these kind of cyber crimes.

    Refer attachments for what's app conversation and olx conversation. I have attached the screenshot of the entire conversation with the person. I am sure if he is fake or genuine but later after this chat I see the whatsapp account does not have any display pic and the messages are not getting delivered which lands me into the doubt that this is a fake person. Please look into this and help Indians in terms of the safety in online transactions.
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      A
      Arjun Sugathan
      from Idukki, Kerala
      Oct 24, 2017
      Resolved
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      Well i bought exchanged some of of my xbox 360 games with a guy... N yes it was through courrier... Well i gave him...3 expensive games for his.. One game.. (Gta 5)... But wen i got it.. Not only the game din work... Wen i asked to return my games... He refused... Now he is not attending my calls... He had promised to pay me for my loss... But now ue is not even attending my calls... Cmmon olx... U cant just let people go around cheating... Using ur app.. And not do anything about it...
      Nov 25, 2017
      Complaint marked as Resolved 
      Verified Support
      Oct 25, 2017
      OLX India Customer Care's response
      Dear Arjun,

      Greetings from team OLX!

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

      - Transaction receipt if any advance payment was done.
      - Ad id through which you have contacted the seller.
      - Chat/message history with the seller.
      - Contact number/email address of the seller.

      This will help us in taking appropriate steps on such users from repeating these activities on our site.

      Awaiting reply from you!

      Thanks,
      Team OLX!
      My product Bernard h mayer each has been sent to a buyers who came through my old ad .Before sending the product I got a mail fro the buyers bank that I have been added as the beneficiary but I haven't yet got my money. After 24 hours I got another mail from the bank that I need to pay another 12000 to make international transaction activated
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        J
        Jobbin Samuel
        from Thiruvananthapuram, Kerala
        Oct 21, 2017
        Resolved
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        Address: New Delhi, Delhi
        Website: www.olx.in/item/silver-alloy-wheels-size-13-inch-100-pcd-hub-4-ID1b6Tdh.html

        After seeing the advertisement for alloy wheels for car in olx, i have ordered the item on 9th of october by paying full amount of twelve thousand five hundred in advance as he had asked me to do as per his company policies. He told me that the product will be shipped on the same day of transaction and it will be delivered within 14th of october. He was in contact me till yesterday and now he has blocked my number.
        I have not received the product yet and he has not shared me any details regarding the product shipping. Currently i am unable to contact him by any means.
        My friends tried to contact him as new customers and the details he is providing each one of them were different and he is still hesitant to provide his personal details and keep on telling he is out of india and to reach out to his father for more details
        He sent few receipts from shipments from today as proof but when we checked with the courier service from those receipts they told that their service is unavilable these days in occasion with the diwali celebrations
        So it turned out that he has been faking those receipts and no such shipment was done

        Pfb the details for the olx ad
        Url : https://www.olx.in/item/silver-alloy-wheels-size-13-inch-100-pcd-hub-4-ID1b6Tdh....
        Details : silver alloy wheel's size 13-inch 100 pcd hub 4
        Chota mangalore, ullal added via phone on 4 oct, ad id: [protected]

        Below are the details he has provided so far:

        Name : shoaib abid khan

        Bank details :
        Punjab national bank
        Abid khan
        [protected]
        Delhi 110017
        Ifsc code : punb0150400
        Branch chirag delhi

        Phone number : [protected] (Whatsapp)
        Paytm number : [protected] (Father's)
        Aadhar details :[protected] shoukat ali (Father)

        Address 1:
        Okhla indutrial area
        Plot number 1583
        New delhi

        Address 2:
        Wazir pur industrial area
        Plot number a/3578
        Near keshav puram metro station
        New delhi

        Please make sure that he does not cheat any others.
        I want him to refund my amount as well as other's amount if he has cheated anybody else.

        Attached the transaction details, aadhar card details he provided and the chat history.
        Nov 25, 2017
        Complaint marked as Resolved 
        Verified Support
        Oct 22, 2017
        OLX India Customer Care's response
        Dear Samuel,

        We sincerely apologise for the inconvenience caused to you,

        Our specialised team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

        We look forward to hearing from you!
        How can i solve problem login banned?
        OLX India Customer Care's response, Oct 23, 2017
        Verified Support
        Dear Barkat,

        Please contact us at [email protected] with your registered mobile number so that we can assist you with the reason and if possible unban your account.

        Thanks
        Team OLX
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          Y
          Yadav ragini
          from Delhi, Delhi
          Oct 19, 2017
          Resolved
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          I buyed a split a. C. Through the olx. He told me that it is a 2 yr old a. C. And also a 5 star a. C. But i saw that he attached a fake logo of 5 star a. C. I saw that it is 7 yr old a. C. And a 3 star a. C. He gave me a fake bill also. It is not working properly and it's remote is not working and also not whairlpool company.
          After all above thing donig he doesn't pic up my call and not reply my messages.
          His phone no :-[protected], [protected]
          His olx profile and bill photos are attached here.
          Nov 29, 2017
          Complaint marked as Resolved 
          Oct 20, 2017
          Updated by Yadav ragini
          Dear sir /madam
          Yesterday i bought a a. C. Through olx. The seller cheated me, in the advertisement of olx he post a ac and say it is two year old product and 5 star, i am selling it because i am shifting from delhi to mumbai and make a demand of 12500/-. When i saw the post i contact him and ask about his product he says everything is ok in it and it is in good working condition after that when i bougth that product i saw the logo of 5 star ac is fake and it is of some other product and it is a three star ac and 6 year old. He gave me it in a good packing but inside the packing everything is fake, even remote is not working and whole product have dent and cracks. And it is not working properly. After that he is picking my call and block my no.
          Here i mention his mobile no and olx profile and a bill which is fake.

          [protected]
          [protected]
          I want to return the ac and get back my money. Plz take a action against him.
          Oct 20, 2017
          Updated by Yadav ragini
          Plz take a action against him.
          Verified Support
          Oct 22, 2017
          OLX India Customer Care's response
          Dear Ragini,

          Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in with all the details so that we can appropriately assist you in this matter.

          We deeply appreciate your patience and understanding.

          Thanks
          Team OLX
          Verified Support
          Oct 22, 2017
          OLX India Customer Care's response
          Dear Ragini,

          Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in with all the details so that we can appropriately assist you in this matter.

          We deeply appreciate your patience and understanding.

          Thanks
          Team OLX
          Dear sir/madam
          When I was visiting his profile of olx I saw first day he was selling a split AC of LG compeny at same price same specifications even packing was same but when I contacted him he said that this product is sell out and told me about whirlpool ac which I bought and it had same specifications and price.but today I was shocked when I revisit his profile he posted another voltas ac with same specifications and price even packing was also same and he attached a fake logo of five star which was of other product and scrached the model no same like mine .
          To seeing that it is clearly seems they are running a racket of fake ac business and cheating people .
          Plz take action against him he is fooling people.
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            A
            Ashu2405
            from Ghatampur, Uttar Pradesh
            Oct 19, 2017
            Resolved
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            Website: www.olx.in/item/i-phone-6-mamori-64-gb-ID1fgbwn.html

            Seller is a fraud. He charged me rs 4000 and then denied to deliver the product, when I asked him to return my money then he refund edited rs 3.please take some strict action against him as you verified him by call. Call him and asked to return the money and stop doing fraud
            Nov 22, 2017
            Complaint marked as Resolved 
            Verified Support
            Oct 22, 2017
            OLX India Customer Care's response
            Dear Ashu,

            Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in with the details so that we can appropriately assist you in this matter.

            We deeply appreciate your patience and understanding.

            Thanks
            Team OLX
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              A
              akshat007
              from Ahmedabad, Gujarat
              Oct 19, 2017
              Resolved
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              Website: olx.in

              Dear sir/madam
              Season greetings
              Hello i am rakesh solanki from ahmedabad gujarat on 16/10/17
              . I had received call from named jay sharma. He offered me a macbook at 14000 as i was seeking for a good laptop i showed my interest after some time he asked me that of i'm okay with condition of laptop he can send that laptop me my door step by blue dart courier service. I agreed to send lappy by parcel service with insurance. After 16/10/17 next day he ask me for money as he already send me the receipt of courier service which is attached below. I think it's genuine so forward me following bank details
              Bank of maharashtra
              Name - jaysharma
              Acc no - [protected]
              Ifsc - mahb0000794

              After verifying his bank details i transfered 14000 to his account. He pick my phones till 17/10/17 he is not receiving my calls as well as he is not responding my whatsapp msg he is online but not reply even blue dart says they don't have any records of that slip.

              Jay sharma-[protected]
              This is his numbers.
              No reply no call.
              Please guide me what to do now.
              Hoping your support

              Thanks and regards
              Rakesh solanki
              Bussiness
              Ahmedabad
              Gujarat
              382445
              Nov 20, 2017
              Complaint marked as Resolved 
              Verified Support
              Oct 20, 2017
              OLX India Customer Care's response
              Dear Rakesh,

              We're sorry for the inconvenience caused to you.

              We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

              1) Kindly share the pertinent Ad Id that you are referring to.
              2) As you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
              3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

              As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

              Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

              We look forward to your response.

              Regards,
              Team OLX.
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                C
                Chandrima Roy
                from Noida, Uttar Pradesh
                Oct 19, 2017
                Resolved
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                In the name of policy please do not charge people for ads they have not posted and do not want to post. They simply want the money back my their accounts or options to use the money they paid to olx. Olx is a thief not a business firm clearly. It is not me alone who has the same opinion but many customers have the same opinion. Olx they can play around and make money from customers. My amount may not be that large but it is a matter of principles and a breach of good faith. Olx is nothing but a firm of robbers!
                Nov 20, 2017
                Complaint marked as Resolved 
                Oct 18, 2017
                Updated by Chandrima Roy
                I was charged rs 199 to post an ad in Jan 2017 but for some reason that ad did not get posted the money got back into my account but not into my bank account. I am getting notification that this balance will expire on 21st October 2017. I don't have anything to sell that I will post an ad nor this money will be refunded by olx Into my account nor paytm it nor allow me to buy anything on old from someone else. My parents also lost a credit of rs 2300. OLX thinks it's fair to keep this money of people. It is unethical and unfair practise and they call it policy.
                Oct 18, 2017
                Updated by Chandrima Roy
                And on top of that there is no category where we can update that this charge needs to be refunded when I don't have any ad to be posted. Why should the credit not be refunded ? I had to select incorrect charges!
                Oct 18, 2017
                Updated by Chandrima Roy
                On top of that your agents do not know how to behave on calls. Be it your agents or managers or the back end people all answer robotically with no sense of responsibility bcz there is no customer centrism so the policies would be against the customer.
                Verified Support
                Oct 19, 2017
                OLX India Customer Care's response
                Dear Chandrima,

                We sincerely apologise for the inconvenience caused to you.

                Our specialised team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                We look forward to hearing from you!

                Regards,
                OLX India
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                  A
                  AbhiPawar411
                  from Chennai, Tamil Nadu
                  Oct 18, 2017
                  Resolved
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  On 16th october i saw an add on olx of iphone 6s 64gb, the seller posted an add of iphone 6s 64 gb for rs21000 and his location on olx was ghaziabad indirapuram. So i confirmed the deal in rs19000 first i doubted how anyone can sell iphone in a such a cheap amount but i thought that might be seller wants to buy a new phone so on 17th october i asked him for a meeting so i asked him to come near noida sec 62 as this was the nearest point for him n me too as i lives in noida sec 12, but he denied and said he has to go to office and he can meet in dasna. So i denied and he cancelled the deal but i was curious to buy the iphone so i called him back and went to dasna.
                  First he showed me the phone, it was in a good condition and then he came back while bringing a black bag where he kept the box of iphone.
                  So i took the phone and gave him rs 19000 but he denied and took the phone and sat on his bike apache rtr 200 in white colour he said that the deal was in 20500 so i said that i came so far and i will not go without the phone, so i handed over 1500 more and in that time he gave me a polythene in which he kept iphone in a cover and box and as he got the money he hand over me the polythene and gone with his bike and as i saw there was a flat pathar in a shape of iphone,
                  That guy looted me while posting an add on olx, i am a student i need my money back

                  I do have the imei no. Of his iphone and his no. Is switch off..
                  Nov 19, 2017
                  Complaint marked as Resolved 
                  Oct 18, 2017
                  Updated by AbhiPawar411
                  And if anyone wants to contact me can contact ondis no. [protected]
                  Verified Support
                  Oct 19, 2017
                  OLX India Customer Care's response
                  Dear Abhi,

                  We sincerely apologise for the inconvenience caused to you.

                  Our specialised team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                  We look forward to hearing from you!

                  Regards,
                  OLX India
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                    M
                    meenakshi.meena
                    from Delhi, Delhi
                    Oct 16, 2017
                    Resolved
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                    Peter seller is selling furniture and many more items but he give wrong information he is not lived in vasant kunj area even not near by. Second they not sell there used item i feel they sell there shop items through this way so many people feel inconvenience. There behaviour is very rude to us. Plz check it they upload there add with another fake name peter plz take some action towards these type of shopkeepers. Thanks sir
                    Nov 18, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 17, 2017
                    OLX India Customer Care's response
                    Dear Meenakshi,

                    We're sorry for the inconvenience caused to you.

                    We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                    1) Kindly share the pertinent Ad Id / phone number or email Id that you are referring to.
                    2) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
                    3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                    As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                    Further, if you wish to discuss this matter with us, you can call our Trust & Safety Hotline at [protected] (10:00 am to 06:00 pm - Monday to Friday).

                    We look forward to your response.

                    Regards,
                    Team OLX.
                    Payment failed rs.79 double time 79+79 call back tamil exicutive call [protected]...
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                      D
                      devi2017
                      from Razole, Andhra Pradesh
                      Oct 16, 2017
                      Resolved
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                      Address: East Godavari, Andhra Pradesh, 533101

                      Dear sir,

                      On friday[protected] we purchased mahendra scooter 2012 model u can see his ad, in that ad he mentioned clearly it is very good condition and no need to invest single rupee, he is located in peddapuram east godavari, and we are located in rajahmundry at evening we went to his place and he showed his scooty my dad went two rounds and we given 14000rs and taken coming to rajahmundry after 10 km the engine getting sound not working properly we immediately told him he told just stand problem sir, next day he went to mechanic he told we need to invest 3000rs, immediately we informed to seller we need to invest 3000rs. Seller told i dont take scooter and i will give u 1000rs repairs, he dpoisted 1000rs but still we lossed 2000rs,

                      I am requesting take action on them and one more request nowwards who are posting ads ask them adhhar card and pan card links, take some securtiy actions

                      They are telling it is our won bike or scooter but they are running automobile consultancy without any registration

                      I am giving their full details kindly requesting u pls take action
                      Consultancy name
                      Slv automobiles, opposite bajaj show room, rajahmundry road, durga centre, peddapuram

                      Both partners contact details : [protected]
                      Second partner :[protected]

                      Otherwise remaining customers they will cheat they are very intelligent
                      Nov 17, 2017
                      Complaint marked as Resolved 
                      Oct 16, 2017
                      Updated by devi2017
                      THEY ARE SELLING WITH DIFFERENT NAME AND THEY ARE TELLING THIS MY OWN VECHICLE BUT NOT THIS IS AUTOMOBILE CONSULANCY THEY ARE SELLING REPAIR VECHICLES, AFTER GIVING TO MECHANIC THEY ARE ASKING U CAN RETURN BACK OUR VECHILE BUT U MUST BARE LOSS THEY ARE TELLING, KINDLY TAKE ACTION
                      Verified Support
                      Oct 17, 2017
                      OLX India Customer Care's response
                      Dear Devi,

                      Greetings from team OLX!

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                      - Transaction receipt if any advance payment was done.
                      - Ad id through which you have contacted the seller.
                      - Chat/message history with the seller.
                      - Contact number/email address of the seller.

                      This will help us in taking appropriate steps on such users from repeating these activities on our site.

                      Awaiting reply from you!

                      Thanks,
                      Team OLX!
                      Your car data is been stolen by cars24.com,
                      all customers who are uploading there contact details on your portal to sell there cars there data is been stolen by cars24.com
                      and this is been done since long time now
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                        H
                        heavenislimit
                        from Bengaluru, Karnataka
                        Oct 16, 2017
                        Resolved
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                        Address: 560054
                        Website: Comps Trade pvt ltd

                        Comps trade registered a premium add in olx cheated me. They took money through paytm and didnt send product. Its a fake company. Please find that fraud sllers and return my money back..
                        Paytm no : [protected]
                        Rs: 3310
                        Comps trade pvt ltd.
                        They selling mobile in olx.. Cheaters.. Somehow help me.
                        You guys can simply find this #.
                        His number : [protected]
                        He didnt take call after i made paytm. Pls help
                        He registered in olx n becoz of that i did business with him...
                        Nov 18, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        Oct 17, 2017
                        OLX India Customer Care's response
                        Dear OLX User,

                        Greetings from team OLX!

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                        - Transaction receipt if any advance payment was done.
                        - Ad id through which you have contacted the seller.
                        - Chat/message history with the seller.
                        - Contact number/email address of the seller.

                        This will help us in taking appropriate steps on such users from repeating these activities on our site.

                        Awaiting reply from you!

                        Thanks,
                        Team OLX!
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                          N
                          Nüngshi
                          from Kolkata, West Bengal
                          Oct 15, 2017
                          Resolved
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                          Resolved

                          Sir, I purchased a phone from this person ( Vvii) from OlX on 30 Sep’ 2017 and I had also done my payment through paytm and account as well. At first he showed me the overnite express courier receipt of my package but that too was fake and also told me the package is stuck at Patna and is returning back and so on. So he always make an excuse because of some problems that he couldn’t sent my phone and it’s been 14 days. He is from Jaipur and also he has some money to be refunded to me . His contact no is [protected].
                          His paytm I’d is [protected]
                          and another is [protected] under the name of Mosam.
                          He also gave me an account of Punjab National Bank to transfer him the money.

                          Therefore, I request your kindness to analyse him for further issues and to solve the matter
                          Nov 30, 2017
                          Complaint marked as Resolved 
                          Oct 16, 2017
                          Updated by Nüngshi
                          Sir,
                          On 30th sep'2017, i had purchased a phone from this person (Vvii) from olx. First he sent me an overnite express courier receipt & i learnt that it was fake and didn’t sent my product that i had purchased a phone from him and i had already deposited an amount to him and also some amount to be refunded back to me... It’s been 16 days and still didn’t dispatch my package and his contact number is [protected] and this person is from jaipur. His ads no longer available
                          I did paid him the first payment using paytm and his patym id no is [protected] name as mosam and another id no. Is [protected].
                          For the second payment he gave me this account no. As below:
                          Name : tofhik
                          Punjap national bank
                          A/c no. [protected]
                          Ifsc code: punb0236200

                          Please contact me and here are my details:
                          [protected]
                          Nungshi. [protected]@gmail.com
                          Oct 16, 2017
                          Updated by Nüngshi
                          I want the authority to track him so that action will be done for his fraud work and the repayment of my amount.
                          Verified Support
                          Oct 17, 2017
                          OLX India Customer Care's response
                          Dear OLX User,

                          Greetings from team OLX!

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                          - Transaction receipt if any advance payment was done.
                          - Ad id through which you have contacted the seller.
                          - Chat/message history with the seller.
                          - Contact number/email address of the seller.

                          This will help us in taking appropriate steps on such users from repeating these activities on our site.

                          Awaiting reply from you!

                          Thanks,
                          Team OLX!
                          Oct 17, 2017
                          Updated by Nüngshi
                          My first payment was done through Paytm and second payment through SBI net banking and details are given below:

                          Seller's Paytm id no. [protected] and another id no [protected] (8000 paid to him)
                          Seller's AC details: Tofhik, Ac/no. [protected], IFSC code : PUNB[protected] paid to him)

                          His ads id is [protected]
                          His contact no [protected]
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                            T
                            Tessan Thomas
                            from Bengaluru, Karnataka
                            Oct 15, 2017
                            Resolved
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                            Resolved

                            I have sold my phone to robert wallace. I shipped my phone through dtdc courier service. But i didn't get my money yet. I have also paid a 10000 inr as tax to reserve bank employee terrence tongai. I need my money and phone as soon as possible. He sent me some emails through his bank. I have attached it. I have shipped the phone and it is reached it to him. He didn't paid the cash yet. I paid an extra 10000 to the terrence tongia's sbi account he is a rbi representative. Please take immediate action.
                            Regards
                            Akhil thomas
                            Nov 16, 2017
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 16, 2017
                            OLX India Customer Care's response
                            Dear Akhil,

                            We're sorry for the inconvenience caused to you.

                            We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                            1) Kindly share the pertinent Ad Id / phone number or email Id that you are referring to.
                            2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                            3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                            As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                            Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                            We look forward to your response.

                            Regards,
                            Team OLX.
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                              M
                              MD Rasool Md Rasool
                              from Idukki, Kerala
                              Oct 14, 2017
                              Resolved
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                              Resolved

                              Address: Koppal, Karnataka, 583227
                              Website: www.olxindia.com

                              Dear sir,
                              My name is rasool from gangavathi koppal dist, reason for my complaint is that i have ordered a male puppy of labarader and i have paid him 6000 cash from axis mobile transfer but he does not delivered the puppy and switched off the mobile so kindly help me.. His adress is:
                              #15/3 chikkanagamangala haskuru, anekal taluk bangalore dist 560099... Voter id number aah5725569
                              Nov 15, 2017
                              Complaint marked as Resolved 
                              Verified Support
                              Oct 15, 2017
                              OLX India Customer Care's response
                              Dear Mohammad Rasool,

                              We sincerely apologise for the inconvenience caused to you.

                              Our specialised team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                              We look forward to hearing from you!

                              Thank you for contacting OLX.
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                                G
                                Gavin Pereira
                                from Mumbai, Maharashtra
                                Oct 14, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400029
                                Website: www.olx.in/item/gb-and-a-guitar-6month-old-guitar-rarely-used-ID1f1ILL.html#69781a4d8e

                                Hi i sold a gb & a guitar to one customer name siddarth from khar he came to my house and bought it for 2300 and lied to me that he has no money so i lowered the price for him, now he is selling the same guitar gb &a for 8500 and his description of the guitar on his ad is a big lie.

                                I want you to look into this

                                I dont like people lieing and then using olx to cheat other people.

                                Below is his link :

                                https://www.olx.in/item/gb-and-a-guitar-6month-old-guitar-rarely-used-ID1f1ILL.h...
                                Nov 23, 2017
                                Complaint marked as Resolved 
                                Verified Support
                                Oct 15, 2017
                                OLX India Customer Care's response
                                Dear Gavin,

                                We sincerely apologise for the inconvenience caused to you.

                                Kindly contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                                We look forward to hearing from you!

                                Thanks,
                                Team OLX
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                                  A
                                  Abhilasha Sehgal
                                  from Gurgaon, Haryana
                                  Oct 13, 2017
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                                  Address: 144514
                                  Website: www.consumercomplaints.in

                                  Aapne pets ki category sell karne ke liye kayu choose ki hai. Animals koi bechane ya kharidne ke liye nahi hai. Vo koi cheez nahi hai unme jan hai. Or waise bhi yehe sirf aap par ya oun olx par sellers ke liye nahi hai but this is for every human. Humans have no emotions towards the animals. Humans have only one feeling towards the animals just selling and earn money no one else. So, please aap iss pets ki category ko abhi olx ki selling categories se nikal de. Please take it seriously.
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                                    K
                                    Kalyam
                                    from Chirala, Andhra Pradesh
                                    Oct 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: Krishna, Andhra Pradesh, 520014
                                    Website: Olx

                                    I have posted an ad on olx to sell my laptop on olx i have recieved a message and email from a nigerian person name is robert wallace he asked my whatsapp number to ask the price as personally in that whatsapp chat he asked my bank details and i shared. He is cheating i thought i was cheated by that person he is giving warning and forcing me to send the product through fedex or dtdc courier services and i thought it is fake so my please take an immediate action on these issues
                                    Nov 25, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Oct 13, 2017
                                    OLX India Customer Care's response
                                    Dear Kalyam,

                                    Greetings from team OLX!

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Transaction receipt if any advance product was sent.
                                    - Ad id through which you have contacted the buyer.
                                    - Chat/message history with the buyer.
                                    - Contact number/email address of the buyer.

                                    This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                    Awaiting reply from you!

                                    Thanks,
                                    Team OLX!
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                                      K
                                      kodandan k
                                      from Noida, Uttar Pradesh
                                      Oct 12, 2017
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600084
                                      Website: OLX

                                      I have seen the add in olx on 07.10.2017, add posted by in the name of rahul agarval (Email id: rahul. [protected]@gmail.com - iphone 5s -64 gb used for rs. 7000/-. When i contacted him he has agreed once i receive the payment will courier the phone. The pod which he was given is wrong. Money transferred to his account. But phone was not received. Not even he is not responding for my w app message. I have proof of evidence of his bank account details, email, w app phone number and address. With this i am going to register cheating case to proceed further.
                                      Nov 13, 2017
                                      Complaint marked as Resolved 
                                      Oct 12, 2017
                                      Updated by kodandan k
                                      Following are the details of the seller:
                                      Name: Rahul Agarwal,
                                      Bank: Indian Overseas Bank,
                                      A/c. No. [protected]
                                      IFSC Code: IPBA0000566

                                      And he has given his address as in W.app as

                                      SIL THAKUR BARI ROAD,
                                      SAHAPUR,
                                      NEW ALIPORE,
                                      KOLKATTA,
                                      WESTBENGAL,
                                      700038, INDIA

                                      And he is having chart in Wapp with following number - [protected]. But he is not attending the calls. How We can trace him.

                                      In Wapp he has given DTDC POD number as " P20543684". When i check the details it shows no details. How the DTDC person also giving the wrong POD.
                                      Verified Support
                                      Oct 12, 2017
                                      OLX India Customer Care's response
                                      Dear Kodandan,

                                      Greetings from team OLX!

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                                      - Transaction receipt if any advance payment was done.
                                      - Ad id through which you have contacted the seller.
                                      - Chat/message history with the seller.
                                      - Contact number/email address of the seller.

                                      This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                      Awaiting reply from you!

                                      Thanks,
                                      Team OLX!
                                      Oct 13, 2017
                                      Updated by kodandan k
                                      Transaction number for payment of Advance of Rs. 7000 - Transaction ID:[protected] IMPS on 07.10.2017.

                                      The ID which he has posted the ADD is : RAG and he has given his w.app number as [protected].

                                      Chat message history it is available in w.app. I don't know how to take print or email. I will try to update at the earliest.

                                      He has not given any contact number but given mail id as " rahul.[protected]@gmail.com.
                                      Nov 18, 2020
                                      Updated by kodandan k
                                      Refer Full details in the another complaint with contact numbers, photos of ID cards are also attached.
                                      The same seller did the same thing to me 2 days back and he replies on whatsapp. I have also transferred half the amount for an iphone 5s to the same bank account. I will forward the things OLX has mentioned above to the email ID provided. A serious refund action required.
                                      Mansoor Syed's reply, Jan 18, 2018
                                      SAME THING HAPPENED TO ME RECENTLY WITH THE SAME RAHUL AGARWAL... HAVE YOU GOT THE MONEY BACK... HAVE TO TAKEN ACTION ON HIM... SUGGEST WHAT TO DO
                                      Have you got your money ... Same problem happened to me with the same seller... Kindly suggest me what I have to do
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                                        W
                                        wasim inamdar
                                        Oct 11, 2017
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 411408
                                        Website: www.olx.in/item/imported-new-lg-c6p-series-55-class-4k-smart-curved-3d-oled-tv-ID1eOnkP.html

                                        Hello
                                        It was online olx fraud and seller name is zosam curreysaleworld they told the price was 97000 and i agree to pay the price and i paid 20000 and they later on told me to pay 27700 again to clear the custom duty which i have doubt and i told them i dont want pay and cancel the order but they never ship the product and i found some one else already complaint regarding the same on with quicker the
                                        https://www.consumercomplaints.in/quikrcom-online-shopping-from-quikr-ad-id[prot...

                                        And phone numbers are [protected] and [protected]

                                        And olx ad is
                                        https://www.olx.in/item/imported-new-lg-c6p-series-55-class-4k-smart-curved-3d-o...

                                        Please remove the ad and this is purely fraud
                                        Nov 13, 2017
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Oct 12, 2017
                                        OLX India Customer Care's response
                                        Dear Wasim,

                                        Greetings from team OLX!

                                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                                        - Transaction receipt if any advance payment was done.
                                        - Ad id through which you have contacted the seller.
                                        - Chat/message history with the seller.
                                        - Contact number/email address of the seller.

                                        This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                        Awaiting reply from you!

                                        Thanks,
                                        Team OLX!
                                        Helpful
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