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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 184

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A
Ashu2405
from Ghatampur, Uttar Pradesh
Oct 19, 2017
Resolved
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Resolved

Website: www.olx.in/item/i-phone-6-mamori-64-gb-ID1fgbwn.html

Seller is a fraud. He charged me rs 4000 and then denied to deliver the product, when I asked him to return my money then he refund edited rs 3.please take some strict action against him as you verified him by call. Call him and asked to return the money and stop doing fraud
+2 photos
Nov 22, 2017
Complaint marked as Resolved 
Verified Support
Oct 22, 2017
OLX India Customer Care's response
Dear Ashu,

Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in with the details so that we can appropriately assist you in this matter.

We deeply appreciate your patience and understanding.

Thanks
Team OLX
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    A
    akshat007
    from Ahmedabad, Gujarat
    Oct 19, 2017
    Resolved
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    Resolved

    Website: olx.in

    Dear sir/madam
    Season greetings
    Hello i am rakesh solanki from ahmedabad gujarat on 16/10/17
    . I had received call from named jay sharma. He offered me a macbook at 14000 as i was seeking for a good laptop i showed my interest after some time he asked me that of i'm okay with condition of laptop he can send that laptop me my door step by blue dart courier service. I agreed to send lappy by parcel service with insurance. After 16/10/17 next day he ask me for money as he already send me the receipt of courier service which is attached below. I think it's genuine so forward me following bank details
    Bank of maharashtra
    Name - jaysharma
    Acc no - [protected]
    Ifsc - mahb0000794

    After verifying his bank details i transfered 14000 to his account. He pick my phones till 17/10/17 he is not receiving my calls as well as he is not responding my whatsapp msg he is online but not reply even blue dart says they don't have any records of that slip.

    Jay sharma-[protected]
    This is his numbers.
    No reply no call.
    Please guide me what to do now.
    Hoping your support

    Thanks and regards
    Rakesh solanki
    Bussiness
    Ahmedabad
    Gujarat
    382445
    +1 photos
    Nov 20, 2017
    Complaint marked as Resolved 
    Verified Support
    Oct 20, 2017
    OLX India Customer Care's response
    Dear Rakesh,

    We're sorry for the inconvenience caused to you.

    We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

    1) Kindly share the pertinent Ad Id that you are referring to.
    2) As you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
    3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

    As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

    Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

    We look forward to your response.

    Regards,
    Team OLX.
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      C
      Chandrima Roy
      from Noida, Uttar Pradesh
      Oct 19, 2017
      Resolved
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

      In the name of policy please do not charge people for ads they have not posted and do not want to post. They simply want the money back my their accounts or options to use the money they paid to olx. Olx is a thief not a business firm clearly. It is not me alone who has the same opinion but many customers have the same opinion. Olx they can play around and make money from customers. My amount may not be that large but it is a matter of principles and a breach of good faith. Olx is nothing but a firm of robbers!
      Nov 20, 2017
      Complaint marked as Resolved 
      Oct 18, 2017
      Updated by Chandrima Roy
      I was charged rs 199 to post an ad in Jan 2017 but for some reason that ad did not get posted the money got back into my account but not into my bank account. I am getting notification that this balance will expire on 21st October 2017. I don't have anything to sell that I will post an ad nor this money will be refunded by olx Into my account nor paytm it nor allow me to buy anything on old from someone else. My parents also lost a credit of rs 2300. OLX thinks it's fair to keep this money of people. It is unethical and unfair practise and they call it policy.
      Oct 18, 2017
      Updated by Chandrima Roy
      And on top of that there is no category where we can update that this charge needs to be refunded when I don't have any ad to be posted. Why should the credit not be refunded ? I had to select incorrect charges!
      Oct 18, 2017
      Updated by Chandrima Roy
      On top of that your agents do not know how to behave on calls. Be it your agents or managers or the back end people all answer robotically with no sense of responsibility bcz there is no customer centrism so the policies would be against the customer.
      Verified Support
      Oct 19, 2017
      OLX India Customer Care's response
      Dear Chandrima,

      We sincerely apologise for the inconvenience caused to you.

      Our specialised team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

      We look forward to hearing from you!

      Regards,
      OLX India
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        A
        AbhiPawar411
        from Chennai, Tamil Nadu
        Oct 18, 2017
        Resolved
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        On 16th october i saw an add on olx of iphone 6s 64gb, the seller posted an add of iphone 6s 64 gb for rs21000 and his location on olx was ghaziabad indirapuram. So i confirmed the deal in rs19000 first i doubted how anyone can sell iphone in a such a cheap amount but i thought that might be seller wants to buy a new phone so on 17th october i asked him for a meeting so i asked him to come near noida sec 62 as this was the nearest point for him n me too as i lives in noida sec 12, but he denied and said he has to go to office and he can meet in dasna. So i denied and he cancelled the deal but i was curious to buy the iphone so i called him back and went to dasna.
        First he showed me the phone, it was in a good condition and then he came back while bringing a black bag where he kept the box of iphone.
        So i took the phone and gave him rs 19000 but he denied and took the phone and sat on his bike apache rtr 200 in white colour he said that the deal was in 20500 so i said that i came so far and i will not go without the phone, so i handed over 1500 more and in that time he gave me a polythene in which he kept iphone in a cover and box and as he got the money he hand over me the polythene and gone with his bike and as i saw there was a flat pathar in a shape of iphone,
        That guy looted me while posting an add on olx, i am a student i need my money back

        I do have the imei no. Of his iphone and his no. Is switch off..
        +2 photos
        Nov 19, 2017
        Complaint marked as Resolved 
        Oct 18, 2017
        Updated by AbhiPawar411
        And if anyone wants to contact me can contact ondis no. [protected]
        Verified Support
        Oct 19, 2017
        OLX India Customer Care's response
        Dear Abhi,

        We sincerely apologise for the inconvenience caused to you.

        Our specialised team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

        We look forward to hearing from you!

        Regards,
        OLX India
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          M
          meenakshi.meena
          from Delhi, Delhi
          Oct 16, 2017
          Resolved
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          Resolved

          Peter seller is selling furniture and many more items but he give wrong information he is not lived in vasant kunj area even not near by. Second they not sell there used item i feel they sell there shop items through this way so many people feel inconvenience. There behaviour is very rude to us. Plz check it they upload there add with another fake name peter plz take some action towards these type of shopkeepers. Thanks sir
          Nov 18, 2017
          Complaint marked as Resolved 
          Verified Support
          Oct 17, 2017
          OLX India Customer Care's response
          Dear Meenakshi,

          We're sorry for the inconvenience caused to you.

          We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

          1) Kindly share the pertinent Ad Id / phone number or email Id that you are referring to.
          2) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
          3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

          As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

          Further, if you wish to discuss this matter with us, you can call our Trust & Safety Hotline at [protected] (10:00 am to 06:00 pm - Monday to Friday).

          We look forward to your response.

          Regards,
          Team OLX.
          Payment failed rs.79 double time 79+79 call back tamil exicutive call [protected]...
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            D
            devi2017
            from Razole, Andhra Pradesh
            Oct 16, 2017
            Resolved
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            Resolved

            Address: East Godavari, Andhra Pradesh, 533101

            Dear sir,

            On friday[protected] we purchased mahendra scooter 2012 model u can see his ad, in that ad he mentioned clearly it is very good condition and no need to invest single rupee, he is located in peddapuram east godavari, and we are located in rajahmundry at evening we went to his place and he showed his scooty my dad went two rounds and we given 14000rs and taken coming to rajahmundry after 10 km the engine getting sound not working properly we immediately told him he told just stand problem sir, next day he went to mechanic he told we need to invest 3000rs, immediately we informed to seller we need to invest 3000rs. Seller told i dont take scooter and i will give u 1000rs repairs, he dpoisted 1000rs but still we lossed 2000rs,

            I am requesting take action on them and one more request nowwards who are posting ads ask them adhhar card and pan card links, take some securtiy actions

            They are telling it is our won bike or scooter but they are running automobile consultancy without any registration

            I am giving their full details kindly requesting u pls take action
            Consultancy name
            Slv automobiles, opposite bajaj show room, rajahmundry road, durga centre, peddapuram

            Both partners contact details : [protected]
            Second partner :[protected]

            Otherwise remaining customers they will cheat they are very intelligent
            Nov 17, 2017
            Complaint marked as Resolved 
            Oct 16, 2017
            Updated by devi2017
            THEY ARE SELLING WITH DIFFERENT NAME AND THEY ARE TELLING THIS MY OWN VECHICLE BUT NOT THIS IS AUTOMOBILE CONSULANCY THEY ARE SELLING REPAIR VECHICLES, AFTER GIVING TO MECHANIC THEY ARE ASKING U CAN RETURN BACK OUR VECHILE BUT U MUST BARE LOSS THEY ARE TELLING, KINDLY TAKE ACTION
            Verified Support
            Oct 17, 2017
            OLX India Customer Care's response
            Dear Devi,

            Greetings from team OLX!

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

            - Transaction receipt if any advance payment was done.
            - Ad id through which you have contacted the seller.
            - Chat/message history with the seller.
            - Contact number/email address of the seller.

            This will help us in taking appropriate steps on such users from repeating these activities on our site.

            Awaiting reply from you!

            Thanks,
            Team OLX!
            Your car data is been stolen by cars24.com,
            all customers who are uploading there contact details on your portal to sell there cars there data is been stolen by cars24.com
            and this is been done since long time now
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              H
              heavenislimit
              from Bengaluru, Karnataka
              Oct 16, 2017
              Resolved
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              Resolved

              Address: 560054
              Website: Comps Trade pvt ltd

              Comps trade registered a premium add in olx cheated me. They took money through paytm and didnt send product. Its a fake company. Please find that fraud sllers and return my money back..
              Paytm no : [protected]
              Rs: 3310
              Comps trade pvt ltd.
              They selling mobile in olx.. Cheaters.. Somehow help me.
              You guys can simply find this #.
              His number : [protected]
              He didnt take call after i made paytm. Pls help
              He registered in olx n becoz of that i did business with him...
              +2 photos
              Nov 18, 2017
              Complaint marked as Resolved 
              Verified Support
              Oct 17, 2017
              OLX India Customer Care's response
              Dear OLX User,

              Greetings from team OLX!

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

              - Transaction receipt if any advance payment was done.
              - Ad id through which you have contacted the seller.
              - Chat/message history with the seller.
              - Contact number/email address of the seller.

              This will help us in taking appropriate steps on such users from repeating these activities on our site.

              Awaiting reply from you!

              Thanks,
              Team OLX!
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                N
                Nüngshi
                from Kolkata, West Bengal
                Oct 15, 2017
                Resolved
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                Sir, I purchased a phone from this person ( Vvii) from OlX on 30 Sep’ 2017 and I had also done my payment through paytm and account as well. At first he showed me the overnite express courier receipt of my package but that too was fake and also told me the package is stuck at Patna and is returning back and so on. So he always make an excuse because of some problems that he couldn’t sent my phone and it’s been 14 days. He is from Jaipur and also he has some money to be refunded to me . His contact no is [protected].
                His paytm I’d is [protected]
                and another is [protected] under the name of Mosam.
                He also gave me an account of Punjab National Bank to transfer him the money.

                Therefore, I request your kindness to analyse him for further issues and to solve the matter
                +8 photos
                Nov 30, 2017
                Complaint marked as Resolved 
                Oct 16, 2017
                Updated by Nüngshi
                Sir,
                On 30th sep'2017, i had purchased a phone from this person (Vvii) from olx. First he sent me an overnite express courier receipt & i learnt that it was fake and didn’t sent my product that i had purchased a phone from him and i had already deposited an amount to him and also some amount to be refunded back to me... It’s been 16 days and still didn’t dispatch my package and his contact number is [protected] and this person is from jaipur. His ads no longer available
                I did paid him the first payment using paytm and his patym id no is [protected] name as mosam and another id no. Is [protected].
                For the second payment he gave me this account no. As below:
                Name : tofhik
                Punjap national bank
                A/c no. [protected]
                Ifsc code: punb0236200

                Please contact me and here are my details:
                [protected]
                Nungshi. [protected]@gmail.com
                Oct 16, 2017
                Updated by Nüngshi
                I want the authority to track him so that action will be done for his fraud work and the repayment of my amount.
                Verified Support
                Oct 17, 2017
                OLX India Customer Care's response
                Dear OLX User,

                Greetings from team OLX!

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                - Transaction receipt if any advance payment was done.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us in taking appropriate steps on such users from repeating these activities on our site.

                Awaiting reply from you!

                Thanks,
                Team OLX!
                Oct 17, 2017
                Updated by Nüngshi
                My first payment was done through Paytm and second payment through SBI net banking and details are given below:

                Seller's Paytm id no. [protected] and another id no [protected] (8000 paid to him)
                Seller's AC details: Tofhik, Ac/no. [protected], IFSC code : PUNB[protected] paid to him)

                His ads id is [protected]
                His contact no [protected]
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                  T
                  Tessan Thomas
                  from Bengaluru, Karnataka
                  Oct 15, 2017
                  Resolved
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                  Resolved

                  I have sold my phone to robert wallace. I shipped my phone through dtdc courier service. But i didn't get my money yet. I have also paid a 10000 inr as tax to reserve bank employee terrence tongai. I need my money and phone as soon as possible. He sent me some emails through his bank. I have attached it. I have shipped the phone and it is reached it to him. He didn't paid the cash yet. I paid an extra 10000 to the terrence tongia's sbi account he is a rbi representative. Please take immediate action.
                  Regards
                  Akhil thomas
                  +8 photos
                  Nov 16, 2017
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 16, 2017
                  OLX India Customer Care's response
                  Dear Akhil,

                  We're sorry for the inconvenience caused to you.

                  We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                  1) Kindly share the pertinent Ad Id / phone number or email Id that you are referring to.
                  2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                  3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                  As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                  Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                  We look forward to your response.

                  Regards,
                  Team OLX.
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                    M
                    MD Rasool Md Rasool
                    from Idukki, Kerala
                    Oct 14, 2017
                    Resolved
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                    Address: Koppal, Karnataka, 583227
                    Website: www.olxindia.com

                    Dear sir,
                    My name is rasool from gangavathi koppal dist, reason for my complaint is that i have ordered a male puppy of labarader and i have paid him 6000 cash from axis mobile transfer but he does not delivered the puppy and switched off the mobile so kindly help me.. His adress is:
                    #15/3 chikkanagamangala haskuru, anekal taluk bangalore dist 560099... Voter id number aah5725569
                    +3 photos
                    Nov 15, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 15, 2017
                    OLX India Customer Care's response
                    Dear Mohammad Rasool,

                    We sincerely apologise for the inconvenience caused to you.

                    Our specialised team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                    We look forward to hearing from you!

                    Thank you for contacting OLX.
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                      G
                      Gavin Pereira
                      from Mumbai, Maharashtra
                      Oct 14, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400029
                      Website: www.olx.in/item/gb-and-a-guitar-6month-old-guitar-rarely-used-ID1f1ILL.html#69781a4d8e

                      Hi i sold a gb & a guitar to one customer name siddarth from khar he came to my house and bought it for 2300 and lied to me that he has no money so i lowered the price for him, now he is selling the same guitar gb &a for 8500 and his description of the guitar on his ad is a big lie.

                      I want you to look into this

                      I dont like people lieing and then using olx to cheat other people.

                      Below is his link :

                      https://www.olx.in/item/gb-and-a-guitar-6month-old-guitar-rarely-used-ID1f1ILL.h...
                      Nov 23, 2017
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 15, 2017
                      OLX India Customer Care's response
                      Dear Gavin,

                      We sincerely apologise for the inconvenience caused to you.

                      Kindly contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                      We look forward to hearing from you!

                      Thanks,
                      Team OLX
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                        A
                        Abhilasha Sehgal
                        from Gurgaon, Haryana
                        Oct 13, 2017
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                        Address: 144514
                        Website: www.consumercomplaints.in

                        Aapne pets ki category sell karne ke liye kayu choose ki hai. Animals koi bechane ya kharidne ke liye nahi hai. Vo koi cheez nahi hai unme jan hai. Or waise bhi yehe sirf aap par ya oun olx par sellers ke liye nahi hai but this is for every human. Humans have no emotions towards the animals. Humans have only one feeling towards the animals just selling and earn money no one else. So, please aap iss pets ki category ko abhi olx ki selling categories se nikal de. Please take it seriously.
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                          K
                          Kalyam
                          from Chirala, Andhra Pradesh
                          Oct 12, 2017
                          Resolved
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                          Resolved

                          Address: Krishna, Andhra Pradesh, 520014
                          Website: Olx

                          I have posted an ad on olx to sell my laptop on olx i have recieved a message and email from a nigerian person name is robert wallace he asked my whatsapp number to ask the price as personally in that whatsapp chat he asked my bank details and i shared. He is cheating i thought i was cheated by that person he is giving warning and forcing me to send the product through fedex or dtdc courier services and i thought it is fake so my please take an immediate action on these issues
                          Nov 25, 2017
                          Complaint marked as Resolved 
                          Verified Support
                          Oct 13, 2017
                          OLX India Customer Care's response
                          Dear Kalyam,

                          Greetings from team OLX!

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs.

                          - Transaction receipt if any advance product was sent.
                          - Ad id through which you have contacted the buyer.
                          - Chat/message history with the buyer.
                          - Contact number/email address of the buyer.

                          This will help us in taking appropriate steps on such users from repeating these activities on our site.

                          Awaiting reply from you!

                          Thanks,
                          Team OLX!
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                            K
                            kodandan k
                            from Noida, Uttar Pradesh
                            Oct 12, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600084
                            Website: OLX

                            I have seen the add in olx on 07.10.2017, add posted by in the name of rahul agarval (Email id: rahul. [protected]@gmail.com - iphone 5s -64 gb used for rs. 7000/-. When i contacted him he has agreed once i receive the payment will courier the phone. The pod which he was given is wrong. Money transferred to his account. But phone was not received. Not even he is not responding for my w app message. I have proof of evidence of his bank account details, email, w app phone number and address. With this i am going to register cheating case to proceed further.
                            Nov 13, 2017
                            Complaint marked as Resolved 
                            Oct 12, 2017
                            Updated by kodandan k
                            Following are the details of the seller:
                            Name: Rahul Agarwal,
                            Bank: Indian Overseas Bank,
                            A/c. No. [protected]
                            IFSC Code: IPBA0000566

                            And he has given his address as in W.app as

                            SIL THAKUR BARI ROAD,
                            SAHAPUR,
                            NEW ALIPORE,
                            KOLKATTA,
                            WESTBENGAL,
                            700038, INDIA

                            And he is having chart in Wapp with following number - [protected]. But he is not attending the calls. How We can trace him.

                            In Wapp he has given DTDC POD number as " P20543684". When i check the details it shows no details. How the DTDC person also giving the wrong POD.
                            Verified Support
                            Oct 12, 2017
                            OLX India Customer Care's response
                            Dear Kodandan,

                            Greetings from team OLX!

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                            - Transaction receipt if any advance payment was done.
                            - Ad id through which you have contacted the seller.
                            - Chat/message history with the seller.
                            - Contact number/email address of the seller.

                            This will help us in taking appropriate steps on such users from repeating these activities on our site.

                            Awaiting reply from you!

                            Thanks,
                            Team OLX!
                            Oct 13, 2017
                            Updated by kodandan k
                            Transaction number for payment of Advance of Rs. 7000 - Transaction ID:[protected] IMPS on 07.10.2017.

                            The ID which he has posted the ADD is : RAG and he has given his w.app number as [protected].

                            Chat message history it is available in w.app. I don't know how to take print or email. I will try to update at the earliest.

                            He has not given any contact number but given mail id as " rahul.[protected]@gmail.com.
                            Nov 18, 2020
                            Updated by kodandan k
                            Refer Full details in the another complaint with contact numbers, photos of ID cards are also attached.
                            The same seller did the same thing to me 2 days back and he replies on whatsapp. I have also transferred half the amount for an iphone 5s to the same bank account. I will forward the things OLX has mentioned above to the email ID provided. A serious refund action required.
                            Mansoor Syed's reply, Jan 18, 2018
                            SAME THING HAPPENED TO ME RECENTLY WITH THE SAME RAHUL AGARWAL... HAVE YOU GOT THE MONEY BACK... HAVE TO TAKEN ACTION ON HIM... SUGGEST WHAT TO DO
                            Have you got your money ... Same problem happened to me with the same seller... Kindly suggest me what I have to do
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                              W
                              wasim inamdar
                              Oct 11, 2017
                              Resolved
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                              Address: Pune, Maharashtra, 411408
                              Website: www.olx.in/item/imported-new-lg-c6p-series-55-class-4k-smart-curved-3d-oled-tv-ID1eOnkP.html

                              Hello
                              It was online olx fraud and seller name is zosam curreysaleworld they told the price was 97000 and i agree to pay the price and i paid 20000 and they later on told me to pay 27700 again to clear the custom duty which i have doubt and i told them i dont want pay and cancel the order but they never ship the product and i found some one else already complaint regarding the same on with quicker the
                              https://www.consumercomplaints.in/quikrcom-online-shopping-from-quikr-ad-id[prot...

                              And phone numbers are [protected] and [protected]

                              And olx ad is
                              https://www.olx.in/item/imported-new-lg-c6p-series-55-class-4k-smart-curved-3d-o...

                              Please remove the ad and this is purely fraud
                              +3 photos
                              Nov 13, 2017
                              Complaint marked as Resolved 
                              Verified Support
                              Oct 12, 2017
                              OLX India Customer Care's response
                              Dear Wasim,

                              Greetings from team OLX!

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                              - Transaction receipt if any advance payment was done.
                              - Ad id through which you have contacted the seller.
                              - Chat/message history with the seller.
                              - Contact number/email address of the seller.

                              This will help us in taking appropriate steps on such users from repeating these activities on our site.

                              Awaiting reply from you!

                              Thanks,
                              Team OLX!
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                                N
                                Noufals
                                from Thiruvananthapuram, Kerala
                                Oct 10, 2017
                                Resolved
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                                Cheating by mahendr singh by showing certificate of registration & aadhaar card copy of chetan mahidhar.
                                Initially he put an add in olx of yamaha rd [ mp207c6140] rd colour asked price is 1, 30, 000, after negotiation he is ready to sell 1, 00, 000. Then he ask for 50% in advance, on base of the document we deposit 50, 000/-, next day itself he send noc copy & transporters copy. While checking transporters copy royal transport is mentioned, excatly the transporter name is royal packers & transport, so i call that transporter. Then only i know that fraud happend. So lot of people is cheating by mahendr singh uttar pradesh jabalpur. Let be aware. If you need clarification please call me [protected]
                                +9 photos
                                Nov 13, 2017
                                Complaint marked as Resolved 
                                Oct 10, 2017
                                Updated by Noufals
                                MAHENDR SINGH GIVEN NUMBER IS [protected], ACCOUNT NUMBER IS GIVEN - [protected], IFSC CODE - UTIB0001048.
                                Verified Support
                                Oct 11, 2017
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thanks for contacting OLX!

                                We apologize for the inconvenience caused.

                                As per the details shared, we have blocked this user from our site. The user cannot use the account any further on our site for any purpose.

                                If you wish to escalate this further, you can reach out to the legal authorities to lodge an FIR or file a cyber complaint.

                                Rest assured, we will provide full support in this regard for the investigation. The police can reach out to us at [protected]@olx.in.

                                Once again, we would like to thank you for bringing this issue to our attention. If you have any other concerns, do reach out anytime.

                                Regards,
                                Team OLX!
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                                  S
                                  Smart Gupta
                                  from Mumbai, Maharashtra
                                  Oct 7, 2017
                                  Resolved
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                                  Address: 400062
                                  Website: www.olx.in/item/new-canon-700d-urgent-sale-whatsapp-me-ID1e8vEf.html

                                  Mene ek olx par add dekh kar canon eos700d https://www.olx.in/item/new-canon-700d-urgent-sale-whatsapp-me-ID1e8vEf.html ke liye call kari toh usne kaha nellore mie koi bhie camera nahi le raha haie isiliye mumbai mie add dala haie or sasta bhie bech raha hu usne kaha me yaha nellore se mumbai parsel karwa raha hu khothie slip bheji parcel ki dtdc courier service karke mein usae paytm transfer total 11k bhijwa diya the orr camera bhie nhi aaya or paise bhie chalagya
                                  Plzz help my money return plzz
                                  +2 photos
                                  Nov 8, 2017
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 08, 2017
                                  OLX India Customer Care's response
                                  Dear Mr. Gupta,

                                  Our specialized team would like to immediately address your concern.

                                  Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                                  We deeply appreciate your patience and understanding.

                                  Thanks
                                  Team OLX
                                  Last week i was in romania, i do not remember if i used olx there or not since today i am in india back and was trying to access the account but its showing banned without any reason.
                                  My email [protected]@gmail.com
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                                    N
                                    Nihar Hirani
                                    from Ahmedabad, Gujarat
                                    Oct 6, 2017
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                                    Address: 380055
                                    Website: www.olx.in

                                    I gave featured ad on olx by paying rs.349. My ad was in gujarati language. I changed ad heading into english from gujarati and my ad was discarded and blocked.
                                    I did not have option to edit so i deleted the advertise.
                                    I called customer care about this. They said as you have deleted ad no option you will not get your money.
                                    I paid 149 and again gave an ad. Again discarded and blocked. I can not even edit that new ad which i gave by paying 149.
                                    Again i called customer care they said if you make your olx balance 149 again then we will make your ad featured. I did as i was told my olx credit is 149. I called customer care they said who told you this it is not possible. After keeping me on hold for many times he said ok your ad will be featured and i am rescheduling call back for you. No one called me back. I called customer care he said your moderate ad will be live and editable. When i checked it is not editable.

                                    Wasted whole day behind this olx. Worst service ad id for olx to locate me

                                    Ad id : [protected]
                                    +1 photos
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                                      P
                                      pushpa bai
                                      from Bengaluru, Karnataka
                                      Oct 6, 2017
                                      Resolved
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                                      Website: www.olx.com

                                      This guy is using a fake account and doin fraud things
                                      He’s targeting every students
                                      Please help us in dis
                                      Fake account he’s msg in the name of robert wallace
                                      The pics which he has snd to me sayn it’s him i saw the same pics which wer said be a fake account
                                      I got to know he’s fraud
                                      Please help me in this
                                      Nov 12, 2017
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Oct 07, 2017
                                      OLX India Customer Care's response
                                      Dear Pushpa,

                                      Our specialized team would like to immediately address your concern.

                                      Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                                      Thanks
                                      Team OLX
                                      Hi,

                                      My olx account is banned.

                                      The account name is [protected]@yahoo.com

                                      Kindly assist here

                                      mobiles - Comment #2877516 - Image #0
                                      I was trying to login by my Facebook account but it's showing that the account is banned.But when I logged in to a different app it's not showing this error.
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                                        R
                                        RP Kumar
                                        from Chennai, Tamil Nadu
                                        Oct 6, 2017
                                        Resolved
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                                        Not sure why my account [protected]@yahoo.com, has been banned

                                        I was able to login and post ads just 3 hrs back

                                        Now when i log in getting the message "account is banned" red bannered text box

                                        Can the ban be lifted to continue olx services to public!!!

                                        Now when i log in getting the message "account is banned" red bannered text box

                                        Why it suddenly got banned how son the ban be lifted
                                        Nov 9, 2017
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Oct 07, 2017
                                        OLX India Customer Care's response
                                        Dear Kumar,

                                        We would like to inform you that your account is banned because you have tried to access your account from foreign location or have used VPN service.

                                        Please let us know few things to assist you in this regard:

                                        1- Did you access your account from outside India? If yes, reason?
                                        2- Did you use any VPN service?
                                        3- Share your IP address with us.

                                        Kindly share the following details to [protected]@olx.in so that we can take further action to help you better.

                                        We look forward to hearing from you!

                                        Regards,
                                        Team OLX
                                        Verified Support
                                        Oct 07, 2017
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We would like to assist with your concern and help you unblock your account if possible.

                                        Please share your registered mobile number or registered email address with us at [protected]@olx.in so that we can look into the matter accordingly and assist you appropriately.

                                        Thanks
                                        Team OLX
                                        Oct 10, 2017
                                        Updated by RP Kumar
                                        Here is my mail to you:

                                        From: Panikumar Rajapandian
                                        Sent: Tuesday, October 10, 2017 3:27 AM
                                        To: [protected]@olx.in
                                        Cc: [protected]@yahoo.com
                                        Subject: My OLX AC Banned????

                                        Hi,

                                        I am very well here at Oracle India, Bangalore office

                                        Never moved out of India to log in to OLX

                                        You could find out from now too, I am writing this to you from my company office here at Bangalore

                                        My last, current and all log ins are from same location ONLY, Bangalore PIN-576076, never changed/ moved out of this location

                                        If any further clarification, you/ any can contact my registered #[protected] or can you give miss call I can call you #

                                        Can you remove the ban!!! On my account immediately?

                                        Regards,
                                        RP Kumar
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