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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 185

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A
ashish580839
from Jaipur, Rajasthan
Oct 4, 2017
Resolved
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Website: www.olx.in

I am from jaipur. I saw a mobile phone ad of nokia e52 on olx.in. Seller is from mumbai. Seller has mentioned on ad that the nokia e52 phone is 100% brand new. So i ordered a phone from him by cash on delivery and paid rs 4500. When i checked the phone i found that the phone was a duplicate and counterfeit copy of original nokia phone made from very cheap materials and battery was also not included.

When i tried to contact him to get me a refund or replacement, he denied and was not ready to refund my amount. He was blaming me for each problem.

Dealer name: raaj,
Shop address: mobile link, shop no 132, heera panna market, near haji ali, mumbai - 400026,
Tel no: [protected],
Mobile no: [protected]

I have registered a complaint with reference to number ts1334 on olx.in against the seller. I want olx to block that fraud seller so that other buyers can save their time and money.

Seller can not be trusted so please avoid cash on delivery purchase with seller. He has most of his stock of fake copy of original ones.
+2 photos
Nov 18, 2017
Complaint marked as Resolved 
Verified Support
Oct 05, 2017
OLX India Customer Care's response
Dear Ashish,

Thanks for contacting OLX!

We apologize for the inconvenience caused.

We have shared this matter with our investigating team. They will look into it and accordingly and take the appropriate action.

Additionally, we request you to escalate this further by reaching out to the legal authorities and filing FIR or file a cyber complaint.

Rest assured, we will provide full support in this regard for the investigation. The police can reach out to us at [protected]@olx.in.

Once again, we would like to thank you for bringing this issue to our attention.

We look forward to be of assistance to you.

Regards,
Team OLX!
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    N
    Nandhini M
    from Coimbatore, Tamil Nadu
    Oct 3, 2017
    Resolved
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    Address: 600030

    I received a msg which is irrelevant to my requirement. It comes from rahul rajput who sells washing machine. But the actual chat status name is sadhana who teaches stock market details. When i try to click it i couldn't see delete msg option. Also. I guess it to be spam or my account has been hacked.. This seems to be serious issue. Please respond.
    Nov 4, 2017
    Complaint marked as Resolved 
    Verified Support
    Oct 04, 2017
    OLX India Customer Care's response
    Dear Nandhini,

    We're sorry for the inconvenience caused to you.

    We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

    1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.
    2) Alternatively, you may also share the suspect's contact details used on OLX with us.
    3) Any relevant relevant screenshot of the message that you are referring to.
    4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

    If you have an account on OLX, you can delete the same or change the account password. For more details, please refer to the below links:

    - https://help.olx.in/hc/en-us/articles/[protected]How-can-I-deactivate-My-Account-
    - https://help.olx.in/hc/en-us/articles/[protected]I-forgot-my-account-password

    As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

    Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

    We look forward to your response.

    Regards,
    Team OLX.
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      S
      Shripal sadhani
      from Mumbai, Maharashtra
      Oct 3, 2017
      Resolved
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      Resolved

      Address: 400097
      Website: OLX india

      I had posted my complaint earlier regarding my stolen iphone 5c 8gb white colour on sale on olx india on 18 sep by a seller who later removed the ad & could not be contacted. I talked to the olx safety department & also sent an email regarding my problem. They told me they need an email from the police authorities regarding my complaint. Only then they would reveal the details regarding the seller &only reply them via mail. Now. The police station with which i have my phone complaint is not cooperating & not sending a mail to [protected]@olx.in. Now please tell [protected]@olx.in to reveal the details of the seller directly to me or else i might never find my phone. My name is shripal sadhani & i can give my email id n contact no if required. I m from malad east. Please help.
      +4 photos
      Nov 4, 2017
      Complaint marked as Resolved 
      Verified Support
      Oct 04, 2017
      OLX India Customer Care's response
      Dear Shripal

      Greetings from team OLX!

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your situation, however, as per our rules and policies, we can only share the information with legal authorities.

      We would request you to kindly ask the legal authorities to send us an email seeking information so that we can share all the information with them as soon as possible.

      We appreciate your patience and understanding in this matter.

      As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

      Thanks,
      Team OLX!
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        B
        Bhanu Kalia
        from Delhi, Delhi
        Oct 3, 2017
        Resolved
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        Resolved

        Address: Faridabad, Haryana, 121001
        Website: Overnight express

        Mene ek olx par add dekh kar i phone 7 ke liye call kari toh usne kaha mere dost accident ha gaya h isiliye sasta bech raha hu usne kaha me yaha se parsel karwa raha hu wo jaipur ke ramnagar ke kissi hospital me tha usne slip bheji parcel ki overnight express karke toh jb firr delivery wala orr i phone wala mille hue the delvery wale ne bola ki phle aap poori payment transfer karo tabhi apko phone milega humne total 11k bhijwa diya the orr humara phone nhi aaya firr dilvery wala khta meri bike ka tyre fat gaya h aap
        Mujhe 2000 bhejo tbhi apko dilvery dunga fir wo khta ki mene phone bech diya hai or ab uska phone switch. Off aa raha hai add thi olx par i phone 7 rose gold usne amt daal rakhi thi 25000 and usne hume apne fone ke bill wagrah bhi bheje hai.
        Nov 4, 2017
        Complaint marked as Resolved 
        Verified Support
        Oct 04, 2017
        OLX India Customer Care's response
        Dear Bhanu,

        Greeting from team OLX!

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

        - Transaction receipt if any advance payment was done.
        - Ad id through which you have contacted the seller.
        - Chat/message history with the seller.
        - Contact number/email address of the seller.

        This will help us in taking appropriate steps on such users from repeating these activities on our site.

        Awaiting reply from you!

        Thanks,
        Team OLX!
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          M
          Moses Nishanth
          from Chennai, Tamil Nadu
          Sep 30, 2017
          Resolved
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          Address: Madurai, Tamil Nadu, 625001

          I (Alexander) from madurai had profusely used your website for my business. I feel that this is one of the best websites in the country. I ordered a jbl woofer with 12 inch last week to sandeep in delhi seeing the post https://www.olx.in/item/original-jbl-wireless-subwoofer-at-newest-ID1e6jix.html
          He promised that he will send the item once he receives half the amount 6200. I transferred rs.6200 to him the next day however the product was not received. Owing to this, i requested him for the refundment of my money and he said within 2 days he will refund it nevertheless, one week has past by, he had not refunded my cash. I strongly recommend you to take necessary actions to get my cash back or the item. Now he has posted the same speakers in quickr.

          http://www.quikr.com/electronics-appliances/brand-new-jbl-sub-100p-200w-class-d-...
          Details of sandeep: [protected]@gmail.com
          [protected]
          Nov 4, 2017
          Complaint marked as Resolved 
          Verified Support
          Oct 01, 2017
          OLX India Customer Care's response
          Dear Alexander,

          We understand your concern and sincerely apologise for the inconvenience caused to you.

          Our specialised team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

          We look forward to hearing from you!

          Regards,
          OLX India
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            S
            Srinivsasprasad Seena
            from Bengaluru, Karnataka
            Sep 29, 2017
            Resolved
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            Resolved

            Address: 560094
            Website: Olx banglore

            Olx not providing enough information about the about the seller in there ads there virgin their phone numbers and the detail for the selling of the car these people from nigeria living in bangalore get together in a group and put add car for sale2016 model for 260000 the owner [protected] car oweris in delhi and this car is parked in parking area of airport parking charges to be paid and another person [protected] guidelines as an airport parking parking in to pay parking charge of 75000 for 48 days on rupees 2000 the amount of and gives an account number of lal rachana ac [protected]from mizoram now money been deposited both the person have
            Switch off the mobile phones now the bank is not taking any responsibility of the money in the sbi account
            Oct 30, 2017
            Complaint marked as Resolved 
            Sep 29, 2017
            Updated by Srinivsasprasad Seena
            I given an complaint in Bangalore cyber crime regarding a cheating in OLX ad by the nigerians and then local who speaks local language there account number Mizoram SBI account by the money has been drawn in Kalyan Nagar Bangalore
            Verified Support
            Sep 29, 2017
            OLX India Customer Care's response
            Dear Srinivsasprasad,

            Thanks for contacting OLX!

            We apologize for the inconvenience caused.

            As per the details shared, we have blocked this user from our site. The user cannot use the account any further on our site for any purpose.

            If you wish to escalate this further, you can reach out to the legal authorities to lodge an FIR or file a cyber complaint.

            Rest assured, we will provide full support in this regard for the investigation. The police can reach out to us at [protected]@olx.in.

            Once again, we would like to thank you for bringing this issue to our attention. If you have any other concerns, do reach out anytime.

            Regards,
            Team OLX!
            We purchased 6 featured ads in OLX through Prathima [protected]. To collect the payment she was keep on calling us till she collects the payment. After we making the payment we tried to reach her not even once she called us. OLD IS BIG FRAUD. Don't buy any featured ads from them they will cheat. We want authorities to take action against them
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              R
              Rohit Chhoker
              from Delhi, Delhi
              Sep 28, 2017
              Resolved
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              Resolved

              Address: 122001
              Website: Olx

              He post the add of iphone 6s and buy this as well for 22 k as we decuss on olx chat but after taking it i found its only iphone 6 not 6s he change the body of the phone. He did a fraud with me and when i call him for this he also agree with that and i having recordings as well of the conversation where he he mentioned that it was iphone 6 now i ask him to return my amount he said i'll give after few days and from that time he is not picking up the call and now his phone is switch off the provided no buy him is [protected] with name deepak and buy this cell phone on 26th september at sikander pur metro station

              Here is the link ok that advertisement on olx
              https://www.olx.in/item/iphone-6s-64-gb-rose-gold-very-good-condition-1-ID1eBS5h...
              Nov 4, 2017
              Complaint marked as Resolved 
              Verified Support
              Sep 29, 2017
              OLX India Customer Care's response
              Dear Rohit,

              Greeting from team OLX!

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern, however, at OLX we provide an online platform where users can advertise and search a vast variety of goods and services but we do not interfere in the transaction between buyers and sellers.

              Buyer and seller interactions and negotiations are the responsibility of the parties involved. It is the responsibility of the seller and the buyer to determine how and where the item will be exchanged. The payment method is also up to the seller and buyer to negotiate.

              We do recommend that you sell to a local buyer/seller so that you can meet the individual in person. We also recommend choosing a safe place for exchanging your item.

              The safety and security of our users is our top priority so please take a look at our Safety Tips. Therefore, we suggest you seek for the legal help in this matter so that they can investigate the issue on their level.

              We value your relationship with us and request you to write to us at [protected]@olx.in for any further concerns you may have.

              Thanks,
              Team OLX!
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                S
                sarang raju
                from Pune, Maharashtra
                Sep 27, 2017
                Resolved
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                Resolved

                Address: 412308
                Website: www.olx.com

                Hello, myself sarang.
                I purchased 2 power bank from swapnil gadgil through olx. His phone numbers - [protected] and [protected]. He has selled me duplicate product, which is not working. I called him many times, but he was not receiving my phone. It is now one week passed away & he is not returning my money.
                Olx please take strick action. So that fraud people like swapnil gadgil should not make people fool.

                Regards,
                Sarang
                Oct 31, 2017
                Complaint marked as Resolved 
                Verified Support
                Sep 28, 2017
                OLX India Customer Care's response
                Dear Sarang,

                Greetings from team OLX!

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                - Transaction receipt if any advance payment was done.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us in taking appropriate steps on such users from repeating these activities on our site.

                Awaiting reply from you!

                Thanks,
                Team OLX
                Hello Team,

                Some one posted fake sell AD in OLX website with my contact details so I am getting unwanted calls kindly take appropriate action against that person and delete that AD

                fraud swapnil gadgil - selling duplicate, product which is not working - - Comment #2869409 - Image #0
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                  B
                  Balachander Rishi
                  from Coimbatore, Tamil Nadu
                  Sep 27, 2017
                  Resolved
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                  Address: Jabalpur, Madhya Pradesh, 482001
                  Website: olx

                  Ad id: [protected], yamaha rd350 with noc,.. First contact the seller.. Then we make a deal.. Seller says i need money very urgent so deposit me 10, 000.. Then come and get the bike... Again and again says same words.. Then i deposit 5, 000... Next day i go to his place... Ther is no response... Totally he is fraud.. Please take furthe action.. And block the ad.. Below the pictures
                  +7 photos
                  Oct 31, 2017
                  Complaint marked as Resolved 
                  my complaint is not resolved...
                  Sep 27, 2017
                  Updated by Balachander Rishi
                  totally i travelled 1000 kilometers in his place
                  his mobile no :[protected], [protected], [protected]...
                  Sep 27, 2017
                  Updated by Balachander Rishi
                  accoun : no axis bank, , no:[protected] name:mahendr singh
                  Verified Support
                  Sep 28, 2017
                  OLX India Customer Care's response
                  Dear Balachander,

                  Greetings from team OLX!

                  Thank you for sharing your concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                  As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file a FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                  Addressing your concern is our priority and we will always give you the best possible service. Feel free to share with us at [protected]@olx.in.

                  Thanks,
                  Team OLX!
                  Oct 04, 2017
                  Updated by Balachander Rishi
                  Ad ID: [protected] again and again post the new add in different different accounts ... plz take action

                  Oct 31, 2017
                  Updated by Balachander Rishi
                  the complaint is not resolved.. what is the status of my complaint
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                    T
                    towseef
                    from Bengaluru, Karnataka
                    Sep 26, 2017
                    Resolved
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                    Resolved

                    I have placed an ad on olx for laptop, i got a chat on olx person name "larry" he said, "i am interested in your product please confirm if it is available i shall make the payment via bank transfer and collect the product." please share your whatsapp number to chat and discuss in detail.

                    I have shared my whatsapp number and i got an instant message on whatsapp
                    "i am from usa navy wanting this product for my daughter in dubai as a birthday gift, i will make payment by bank to bank transfer into your account then you courier to me through dhl or fedex and. Let me know if you are okay with the terms lakh before proceeding with payment okay my friend."

                    Please courier your product at this address.
                    "name: immanual
                    State:star plus super market sharjah dubai
                    Reciever agent no:+[protected]

                    He said - am a military man and busy type and he has asked my name, my account number, ifsc code, email address and bank name.

                    This is a whatsapp chat:
                    [11:59 am, 4/26/2017] +[protected]: i will transfer money to your account from my bank
                    [11:59 am, 4/26/2017] +[protected]: bank of american
                    [11:59 am, 4/26/2017] +[protected]: from usa to india
                    [12:00 pm, 4/26/2017] +[protected]: only item is going to nigeria

                    My lenovo laptop selling price was 51k only but he has offered me 60k + courier charges.
                    I was thinking from initial stage that they are scammer and we need to catch them.

                    However, i have given my bank details with email address for payment the payment.

                    After 5-6 hours they dropped an email from

                    Suject: *important information on how to complete your recent transaction (Transaction id: 5y758872cs5622307)*

                    We will like to use this medium to let you know that you still have a payment of ₹60.000.00inr pending from robert wallace. The payment will not be display in your account until you comply with out terms and condition.

                    1) you have to reply to this message with the shipment tracking number/shipment scanned receipt before we can activate this fund to your account, or

                    2) pay to the courier agent representative account and forward us the receipt of payment of ₹8.000.00inr including your home address and mobile no so as to visit your residential address for collection, in partner with (International courier service dtdc, dhl, fedex, indian post & ups) immediately the courier agent payment receipt is received we released you fund in less than"one hour".

                    Note:you are to reply with either of the two procedures so as to place an order to india government banking system for"creditation" of fund into your account.

                    State bank of india saving account
                    Kakuli paul
                    A/c no - [protected]
                    Branch - sarsuna
                    Ifsc code - sbin0012347
                    Pan no - dcnpp7360c

                    As of now i have not been cheated, but i want to let the people aware about such scammer.
                    So please be aware from such numbers and don't be greedy. I have attached the photo of the scammer which they have shared for making us trust.

                    +[protected]
                    +[protected]
                    +[protected]
                    +[protected]
                    One indian number - [protected]
                    Oct 28, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 27, 2017
                    OLX India Customer Care's response
                    Dear Towseef,

                    Greetings from team OLX!

                    Thank you very much for sharing the information with me. We do apologize for the inconvenience.

                    We completely understand your situation, however, we have blocked this user from our site and also made sure that there are no future postings from their end.

                    Please be assured we will keep a close watch on this, also forwarded the same to the relevant team as well. They will look further into this issue and monitor the activity as well.

                    We do recommend that you sell to a local buyer/seller so that you can meet the individual in person. We also recommend choosing a safe place for exchanging your item.

                    The safety and security of our users are our top priority so please take a look at our Safety Tips.

                    Having said that, we would like to thank you for writing to us and sharing this concern with us.

                    We appreciate your patience and understanding in this matter.

                    If you face any other issues, we request you to write to us anytime at [protected]@olx.in.

                    Thanks,
                    Team OLX!
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                      S
                      san553
                      from Mumbai, Maharashtra
                      Sep 23, 2017
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                      Address: Pune, Maharashtra, 411032

                      I sergeant [removed] serving in indian air force since 2002, presently i am posted strength of 2 wing airforce station [address removed]. While searching a scooty for my wife for new or used. I searched an olx advertisement no.[protected] about a scooty pep plus in name of shabbir shaik. On 18 sep 17 i started chatting with him, he referred a mob no [protected] and advise to chat on whats app.
                      He send scooty vehicle pics reg no mh14dw1715 and a voice message in which he narrate that its my sister scooty, she went foreign for education and her scooty is at farm house his servant (Raju) will drop vehicle after making a deal. I fanilasied that deal on 14000, he gave a mob no of raju (His servant) [protected].
                      I talked with raju, he told me that make atleast 4250 payment on account no :[protected] name: sajid mohd shaikh ifsc code tmbl0000468, tamilnad mercantile bank ltd, thane for transportation. I confirmed from the owner he told me to pay. I paid 4000 on said account through neft (19 sep 17). He again called and said that he has not got that amount so sent again through imps but i shown my account statement to owner on whts app. But owner again tell to payment for 4000. Due to our money safety i again paid 4000 through imps on tha same account (19 sep 17). Totally i have paid yet 8000 on sep 17. He told that its too rainy tomorrow i will take ur vehicle. After some hours he called me and told that plz make full payment i cant tk ur vehicle without full payment. After a lot of discussion his owner also told the same sentence. Due to my money was got trapped by both i again pain rs 5000 on same account on 19 sep 17. Total i have paid 13000 as on19 sep17.in between i cross verified with vahan app found scooty was on another name of horne gasper edwin. Raju confirmed it is his owner friend.
                      Raju now crying for 4000 (Neft) that yet it is not credited and assured that he will transfer money at the time of delivery of scooty. I again transfer 4000 money in his account through imps on 19 sep 17. Total yet 17000 have paid.
                      After some times he cried for 7000 saying that no vehicle is going toward pune only one vehicle and demanding 7000. So i have only rs 4000. Plz transfer 3000 more then it will returned to you. I denied him and told i will not give u money any more. Next morning he agin called and told that plz transfer 3000 today you will get that vehicle. I paid 3000 more to him. Now i paid 20000 as on 22 sep 2017.
                      After some time he again called to me and said that his money has deducted by the bank for loan of his father tractor. So plz agin transfer rs 7000. I denied him. His owner told that i have horse farm at goa panji (Gulmohar farm z/578c princes lines panjim beach rd) and nasik road (Gulmohar farm gunjali gaon krishna gaon road mumbai nasik road near hp petrol pump), i m not able to help him.
                      He given pan card azjpp7601g (Patel vishal hasmukhbhai) on dlno mh[protected]a8 and some photographs of her home and horses and swore on mother name that he return on monday please pay him rs 7000. Again i paid 7000 rs to him on 22 sep 17 & total of 27000 and told deliver that vehicle today. Raju confirmed that he has taken the vehicle and two horses for delivery to pune (Urlichanchan) on same vehicle. Around 4pm he told that plz transfer rs 10000 because his transport was captured by the traffic police of irdpuri, i totally denied for payment. Again his owner called me for payment, i totally denied him.
                      After hard talk with both raju and his owner he denied to deliver that vehicle at my address and told that i will not return money. And collect ur vehicle at my farm house which is near 300km from here. I again talked with him in requested manner he denied to give vehicle both and told that come to my farm house. I told him i will lodge fir against u he told me on phone that police mera kuch nhi ukhar legi, jha jata hai ja. And abuse me and my family. He also threaten my family that i will finish your family from there itself, no body will help you and forget your money.
                      I request the authority that please takes a proper action such culprit which not only demise the rule and regulation but also make a mock of police action. I can not go to his farm and please help me to protect my family and return my 27000 money soon and take hard action against both to save more innocent people of maharastra. Jai maharastra.

                      (Abhijeet kumar)

                      [protected]/[protected]
                      Date: sep 17

                      Attachment : pan card xerox,
                      Dl,
                      My account statement screen shot,
                      Whts app screen shot,
                      Picture,
                      +4 photos
                      Verified Support
                      Sep 25, 2017
                      OLX India Customer Care's response
                      Dear Abhijeet,

                      Greeting from team OLX!

                      Thank you for sharing your concern with us.

                      We completely understand your situation and apologize for the inconvenience caused.

                      As advised you over the call that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file a FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                      Addressing your concern is our priority and we will always give you the best possible service.

                      Thanks,
                      Team OLX!
                      Sep 25, 2017
                      Updated by san553
                      same thing happend with one more customer named UMARFARUKH SHAIKH MOB NO [protected]. HE ALSO LOST 18000/ RUPEESS WITH SAME AD. PLZ DO NEEDFUL ACTION TO CATCH THAT FRAUDER.
                      Today was sale to fraud person ..when he say he had no money and he have cheque he gives me cheque then after 10.am I was submitted in bank and they told me this account is blocked .so I kindly request u help me I need to back my mobile I have lost 18000 my add Id [protected]and I shared u the fraud number but it was cut

                      fraud and threats of life by a scooty seller - Comment #2863706 - Image #0
                      He was olx user madan amberpet hyderbad oneplus5 25000 and give whatsapp number an ichat 20000 give and deposit money 20000 kvb bank s.parthasarathy yesterday iam deposit and 2.00 to 6.00 deliver after 2 hours his call cannot lift and no responce please help he was a frodster iam from Tenali Andhrapradesh my name is siva [protected]

                      fraud and threats of life by a scooty seller - Comment #2865148 - Image #0
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                        S
                        sukanta007
                        from Kolkata, West Bengal
                        Sep 22, 2017
                        Resolved
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                        Address: Kolkata, West Bengal
                        Website: www.olx.in/item/brand-new-condition-dual-disk-break-sound-less-ID1eC8AF.html#83eb27f366

                        Dear team olx, i came across ad id: [protected] yesterday and had chat with the seller, but the moment i asked about the right full owner of the bike and matters related to papers of the bike he started abusing me, when i asked what is the matter, he became very rude and asked me to get lost or else he will find me and knock me down, all this only indicates that this man is selling stolen bikes on your platform.in kolkata these days there are lots of cases of bikes getting stolen every day, and i am certain that this man is a member of such gang. I would like to request you that please stop these types of criminals from using your reputed platform and bring a bad name for olx. Thank you very much, i will really appreciate if you kindly block this criminal.
                        Oct 24, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        Sep 23, 2017
                        OLX India Customer Care's response
                        Dear Sukanta,

                        We understand your concern and sincerely apologise for the inconvenience caused to you.

                        Our specialised team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                        Thanks,
                        Team OLX
                        Sep 23, 2017
                        Updated by sukanta007
                        Please block this persons add immediately and make sure he cannot use your platform again in the future, thank you very much.
                        I made the payment but still havnt got the phone
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                          S
                          Shripal sadhani
                          from Mumbai, Maharashtra
                          Sep 22, 2017
                          Resolved
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                          Resolved

                          Address: 400097
                          Website: OLX india

                          Sir, i got my phone iphone 5c 8gb missing from malad east, mumbai on 12 september 2017. I found the phone to be on sale on olx with an asking price of 6000. I tried to chat with the person. I asked him for the imei no and whether the phone is working? He did not respond and removed his ad. His olx id showed, olx user, kharghar, sector 20. Navi mumbai. I am sure this i'd is fake. U pls help me find this person with his aaddress. I can send u my email id i[censored] want to reply. I saw the ad on 18 september 2017. He removed the ad immediately and it shows sold. Cant find him on olx again pls help. My phones imei no is [protected].
                          +2 photos
                          Oct 24, 2017
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 23, 2017
                          OLX India Customer Care's response
                          Dear Shripal,

                          We understand your concern and sincerely apologise for the inconvenience caused to you.

                          Our specialised team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                          Thanks,
                          Team OLX
                          Dear team,
                          I am Meenakshi from Madurai. I am trying to sell my products in OLX. But I had a bad experience. So many boys misusing it, if the seller is a girl.If you can do something, that would be helpful.

                          Thanks in advance.
                          I saw a vechile in olx we spoke that guy the rate was fixed so no problem that guy send amount we transport that vechile after that i transfer the amount now that party not pickup the cal so help me
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                            D
                            Dron Kumar
                            from Mundi, Madhya Pradesh
                            Sep 21, 2017
                            Resolved
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                            Resolved

                            Address: 491107
                            Website: olx

                            A fake boy sending a message for olx chat in my ad and i meet a boy yesterday and then the boy is going to biketrial in my bike which i was post in selling for olx and then the boy are not coming so the olx are why ragistrating fake people for without satisfying id number and the boy was ragistrating for fake mobile number in olx site and who is responsible for i have lost my bike for fake boy in who has contact in olx site
                            Oct 25, 2017
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 22, 2017
                            OLX India Customer Care's response
                            Dear Dron,

                            Greetings from team OLX!

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                            - Ad id through which you have contacted the buyer.
                            - Chat/message history with the buyer.
                            - Contact number/email address of the buyer.

                            This will help us in taking appropriate steps on such users from repeating these activities on our site.

                            Awaiting reply from you!

                            Thanks,
                            Team OLX!
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                              S
                              Shubham9810
                              from Roorkee, Uttarakhand
                              Sep 20, 2017
                              Resolved
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                              Resolved

                              Address: Dehradun, Uttarakhand
                              Website: www.olx.in

                              I saw an ad on your site of a mobile phone model yu yureka5510a which is of 4500 but after nagotition he is ready to sold in 4000 and when he gave me the phone it is working but then it gets switch off and when i ask him what happen he says battery was low that is why it is not working if you charge it then it start working and when i charge the phone it dosent work and when i complaint about this to that person he says when i give it to you then it is working so i cant do anything. And at the end i have to complaint you about this fraud happen with me. So please i request you to do something in concern to this problem please
                              +2 photos
                              Nov 1, 2017
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 22, 2017
                              OLX India Customer Care's response
                              Dear Shubham,

                              Greetings from team OLX!

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                              - Transaction receipt if any advance payment was done.
                              - Ad id through which you have contacted the seller.
                              - Chat/message history with the seller.
                              - Contact number/email address of the seller.

                              This will help us in taking appropriate steps on such users from repeating these activities on our site.

                              Awaiting reply from you!

                              Thanks,
                              Team OLX!
                              Given already

                              mobile fraud - Comment #2862615 - Image #0
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                                R
                                Rajkumar408
                                from Hyderabad, Telangana
                                Sep 20, 2017
                                Resolved
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                                Resolved

                                Address: Chittoor, Andhra Pradesh, 517644
                                Website: Olx

                                I have seen iphone 6s plus in olx in the date of 15th september 2017.. I liked to buy it and sent 20thousand rupees to the person who is named as sonam in olx account.. He sent me courier details and courier number before i sending money.. That's why i sent money.. After taking money he and courier service number all phones are switched off.. All are frauds.. I have lost 20 thousand rupees absolutely.. His name is sonam and his number in olx is [protected].. Please recover me my money
                                +11 photos
                                Oct 22, 2017
                                Complaint marked as Resolved 
                                Sep 20, 2017
                                Updated by Rajkumar408
                                These are details of him ..please I need justice

                                Verified Support
                                Sep 21, 2017
                                OLX India Customer Care's response
                                Dear Rajkumar,

                                Greetings from OLX!

                                Thank you very much for sharing the information with us. We apologize for the inconvenience caused.

                                As per the details shared, we have blocked this user from our site. The user cannot use the account any further on our site for any purpose.

                                If you wish to escalate this further, you can reach out to the legal authorities to lodge an FIR or file a cyber complaint.

                                Rest assured, we will provide full support in this regard for the investigation. The police can reach out to us at [protected]@olx.in.

                                Once again, we would like to thank you for bringing this issue to our attention. If you have any other concerns, do reach out anytime.

                                Regards,
                                Team OLX!
                                Sep 21, 2017
                                Updated by Rajkumar408
                                What should I do now??how can I get my money??
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                                  D
                                  Dhanush kumaar
                                  from Nattam, Tamil Nadu
                                  Sep 19, 2017
                                  Resolved
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                                  Hii sir actually i ordered allen neet materials from aman agarwal, kolkata. I paid him 3000 in paytm. He said me that he will dispatch the product after transaction. But after transaction he blocked my number and he is not answering the call. So please be aware of these type of people in olx. His name is aman agarwal
                                  Number:[protected]
                                  So olx kindly please help me.
                                  Oct 21, 2017
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 20, 2017
                                  OLX India Customer Care's response
                                  Dear Dhanush,

                                  Thanks for contacting OLX!

                                  We apologize for the inconvenience caused.

                                  As per the details shared, we have blocked this user from our site. The user cannot use the account any further on our site for any purpose.

                                  If you wish to escalate this further, you can reach out to the legal authorities to lodge an FIR or file a cyber complaint.

                                  Rest assured, we will provide full support in this regard for the investigation. The police can reach out to us at [protected]@olx.in.

                                  Once again, we would like to thank you for bringing this issue to our attention. If you have any other concerns, do reach out anytime.

                                  Regards,
                                  Team OLX!
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                                    G
                                    Gururaj B
                                    from Ponnampet, Karnataka
                                    Sep 16, 2017
                                    Resolved
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                                    I just ordered iphone 5s from a person in olx he told it for 9100 rs initially i paid him 2000 rupee then he told i am in hurry my friend in hospital i need money then he sent me courier receipt then i sent him money but now he is not taking cals and no tracking also please do solve his no is [protected] and he sent me a addhar card photo and also courier receipt and i don't know whether the adhar card is his or not and he also gave courier aadmi ka no
                                    +2 photos
                                    Oct 21, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 16, 2017
                                    OLX India Customer Care's response
                                    Dear Gururaj,

                                    We understand your concern and sincerely apologise for the inconvenience caused to you.

                                    Our specialised team would like to immediately address your concern. Please contact us at [protected]@olx.in with the following details so that we can appropriately assist you in this matter.

                                    - Transaction receipt if any advance payment was done.
                                    - Ad id through which you have contacted the seller.
                                    - Chat/message history with seller.

                                    We look forward to hearing from you!

                                    Regards,
                                    OLX India
                                    I have posted an add on olx and I got a chat from one of the user who showed interest. but my add is discarded again andd again.
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                                      O
                                      Omkar Gawade
                                      from Panaji, Goa
                                      Sep 15, 2017
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411012
                                      Website: olx app

                                      Hi.
                                      I am from pune, dapodi.
                                      I am using olx from last 2-3 months and i have buyed a golden retriever pup, m really happy with it and now we are planning to buy a siberian husky pup, but when i search it shiws nithing, even in filters i made it around 500 km still nothing.
                                      When i buyed my golden retriever it was showing so many puppy adds of each and every bread, even i searched for specific breads that too it was showing, but now i cant see a single puppy add, what happened? Is puppy sale banned on olx? Please let me know what is the problem, i want to buy a siberian husky pup... Please reply as soon as yoy can.
                                      Oct 20, 2017
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Sep 16, 2017
                                      OLX India Customer Care's response
                                      Dear Omkar,

                                      We understand your concern and will try our best to assist you in your query.

                                      From time to time we review our terms and policies to serve our buyers and sellers better. Over the past, we have received some complaints from Buyers wherein the pets showcased during transaction were different from the ones as listed for sale on our platform.

                                      To this effect, we have decided to allow only registered breeders/fish shops to trade through our platform.

                                      For further information, we would request you reach us on [protected]@olx.in.

                                      Regards,
                                      OLX India
                                      I just got contacted with 1 seller for pet. He gave me his details and told me to do paytm of 500 and I did so. Latter on I came to know he was con men. My question why don't you'll strongly verify the detail of seller.
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                                        Omkar Khaire
                                        from Mumbai, Maharashtra
                                        Sep 15, 2017
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                                        Address: Kannur, Kerala

                                        The sell has not deliver the lens i have already paid full payment and I'm registered to FIR against the seller but seller has fraud the other my friend number i have call n text the seller same details given but the seller no answer my message
                                        +6 photos
                                        I am trying to post my add on olx.in. but it is not active, in ad section in moderation tab it is showing " This Ad was not published". why is this so ? no reason is stated. Kindly help
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