Verified Support
Oct 04, 2017
OLX India Customer Care's response Dear Nandhini,
We're sorry for the inconvenience caused to you.
We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.
1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) Any relevant relevant screenshot of the message that you are referring to.
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.
If you have an account on OLX, you can delete the same or change the account password. For more details, please refer to the below links:
- https://help.olx.in/hc/en-us/articles/[protected]How-can-I-deactivate-My-Account-
- https://help.olx.in/hc/en-us/articles/[protected]I-forgot-my-account-password
As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.
Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.
We look forward to your response.
Regards,
Team OLX.