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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 186

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A
aju kulkarni
from Pune, Maharashtra
Sep 15, 2017
Resolved
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Resolved

Address: 411044

Hi,
My name is ajay, m from pune and using ur app from last 3 to 4 years and the experience is amazing.
Currently m trying to find a flat on rent in wagholi area and i have found so many good properties but unfortunately all adds has been posted by broker his name is dharam if you search then you can find there r 99% adds are from dharam n not from owner.
I[censored] want to update ur status in market then please stay away these broker from olx.
Thank you...!
Oct 16, 2017
Complaint marked as Resolved 
Verified Support
Sep 15, 2017
OLX India Customer Care's response
Dear Ajay,

It is indeed helpful in understanding your expectations and gives us the opportunity to meet it.

We have forwarded your suggestions to the concerned team.

Thank you for letting us know your all inputs and the valuable time you took for sharing with us. We always strive to bring new delights to our users, basis their feedback. If you have any specific suggestions that can make the whole experience better, do share your thoughts with us.

Regards,
OLX India
I saw add in olx. I call him. Who said sent the money then he will sent phone

I sent 9000. On 25 August 2017. Still i did not get any goods

I called to COURIER company Jaipur. They said he is a fraud

Please do any action to that fraud

rent/broker - Comment #2851918 - Image #0
rent/broker - Comment #2851918 - Image #1
rent/broker - Comment #2851918 - Image #2
I cannot post an ad it's show poor quality. What can I do..?
OLX India Customer Care's response, Sep 20, 2017
Verified Support
Dear Nitin,

We deeply regret the inconvenience caused. Our specialized team would like to immediately address your concern. Please contact us at [email protected] so that we can appropriately assist you in this matter.
We appreciate your patience and understanding.

Thanks
Team OLX
I just got contacted with 1 seller for pet. He gave me his details and told me to do paytm of 500 and I did so. Latter on I came to know he was con men. My question why don't you'll strongly verify the detail of seller.

rent/broker - Comment #2853698 - Image #0
rent/broker - Comment #2853698 - Image #1
rent/broker - Comment #2853698 - Image #2
rent/broker - Comment #2853698 - Image #3
rent/broker - Comment #2853698 - Image #4
rent/broker - Comment #2853698 - Image #5
rent/broker - Comment #2853698 - Image #6
rent/broker - Comment #2853698 - Image #7
rent/broker - Comment #2853698 - Image #8
rent/broker - Comment #2853698 - Image #9
OLX India Customer Care's response, Sep 20, 2017
Verified Support
Dear Rebecca,

Greetings from OLX!

We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

1) Kindly share the pertinent Ad Id / phone number or email Id that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.

As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [email protected].

We look forward to your response.

Regards,
Team OLX!
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    D
    Dinesh gupta0121
    from Shikohabad, Uttar Pradesh
    Sep 14, 2017
    Resolved
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    Resolved

    Address: Meerut, Uttar Pradesh, 250001

    Email to olx

    Hi
    I had sold my iphone 7 plus thru olx to mr azaad. Had agreed to terms and conditions on olx chat. He had sent me neft, i handed over the cel to him, later on i found that the neft is fraudulent. He has cheated me. Now i saw that he has deleted the chat from the chat box. His name is azaad. I need his details and chat details so that i can lodge a formal police complaint.

    Ad id [protected]

    Transcripts of email to olx after i was blocked

    Today after i made complaint to you regarding fraudalant activity which had been taken place, i felt strange that instead of helping me tackle the issue and help your client, you instead blocked and banned my account from login.

    How can u do this, when the chat and other information is a subject to investigation for fraudalant activities done.

    Is it right and responsible way.. I being a paid customer of your, using premium paid services to sell my product, when i needed your help the most you just banned me..

    Is this ethical and justified.. Or is it such that you don't want the curprit to be searched and traced, i can't understand the logic behind this.

    I demand full chat information made for selling between me and azaad, his contact details as you have mentioned email and mobile verified..

    Kindly give me details of mr azaad and the deal chat details asap, so that it can be used in investigation.

    I have already made revellant complaints to govt departments which are under preview.

    Hope you will restore my login and provide details.

    As demanded by olx for buyer details which i have are

    Email : [protected]@gmail.com
    Mobile : +[protected]
    Date of sale 5th aug 2017.
    +1 photos
    Oct 24, 2017
    Complaint marked as Resolved 
    Verified Support
    Sep 15, 2017
    OLX India Customer Care's response
    Dear Dinesh,

    Greetings from team OLX!

    Thank you for sharing your concern with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have blocked the buyer's account as well as his number so that he cannot dupe any more sellers.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

    Moreover, we have unbanned your account which was got banned due to some technical issues. As you have said, you have already filed a FIR against the buyer, kindly ask the legal authorities to send an email from their official email ID seeking information and we will share all the relevant information with them.

    We appreciate your patience and understanding in this matter.

    Addressing your concern is our priority and we will always give you the best possible service.

    Thanks,
    Team OLX!
    Thanks for help olx.. glad you unbanned my account and made a concall ..
    Will update soon about my progress about catching the fraud Mr azaad malhotra . His picture and fraudulent adhaar card pic attached for public to be aware of him.
    If any one come across his know abouts do inform, regards

    fraud with me by a buyer, olx also not cooperating, instead banned my login - Comment #2852548 - Image #0
    fraud with me by a buyer, olx also not cooperating, instead banned my login - Comment #2852548 - Image #1
    fraud with me by a buyer, olx also not cooperating, instead banned my login - Comment #2852548 - Image #2
    aasad mulla's reply, Sep 25, 2018
    OLX is making us fool .he did it same with my friend .ifolx has blocked him then how he could do it again .olx is with this kind of fraud people. shame on olx.
    One more person from mumbai has been duped by this guy..
    Two more persons duped with same man same I'd.. why is olx sleeping
    Two more persons duped with same man same I'd.. why is olx sleeping
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      A
      Avijit Paswan
      from Kolkata, West Bengal
      Sep 14, 2017
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      Address: 743145
      Website: www.olx.in/all-results/user/bdVyb

      I am writing to dispute a fraudulent, in the amounting of 1000 rs. I am a victim of identify theft, name called prince adeel (Ph no. [protected]) (Age betw. 19-22 yrs). I bought a graphics card from him on date 08/09/2017 from agarpara railway station (West bengal-700109). As he mentioned (On his post in olx.in) his graphics card is 1 year old and working fluently fine but after installing on my computer i have came to know that this graphics card is 9 years old plus its already damage and it's not working anymore. After several time i tried to call him he didn't response me back and then he switched off his phone.
      In such case i tried to file a complaint against him but i won't get any justice from it because he has been already switched off his phone. Even i took that graphics card into a shop he expert said this graphics card is old and its ic is damage as its a old graphics card, its impossible to get its ic's.

      Its my humble request to olx kindly help me in such poor condition.
      His some deatils :-
      Ad no. [protected]
      Name on olx:- prince adeel
      www.olx.in/all-results/user/bdVyb/

      Kindly help me
      Sincerely
      Avijit paswan
      [protected]
      +1 photos
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        P
        Pathan Martyn
        from Ahmedabad, Gujarat
        Sep 11, 2017
        Resolved
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        Address: Surat, Gujarat, 394210

        I m a regular user of olx india.. I ve sold phones n goggles on it.. Bt since last 3-4 days.. When i login through my account.. It shows.. Account banned

        I dont know the reason of my account been banned.. Neither any notofication is sent to me or my account.. I want to sell & purchase some more items on olx.. I ve been even advertising to my friends about olx india..

        Please solve my queries.. Reply me on [protected] or.. [protected]@gmail.com

        Plz take its serius note.. N solve my prblm
        Oct 14, 2017
        Complaint marked as Resolved 
        Verified Support
        Sep 12, 2017
        OLX India Customer Care's response
        Dear OLX User,

        We understand your concern and will try our best to assist you in your query.

        We have gone through your account and found that, you have submitted an Ad on our site which does not comply with our policies.

        As our rules have been violated, we have banned the account from our end.

        For further information, we would request you to contact [protected]@olx.in

        Regards,
        OLX India
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          R
          RamaKrishna prasad Cherukuri
          from Hyderabad, Telangana
          Sep 11, 2017
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500049

          I posted a mobile for sale on 11/9/2017
          And made a payment of ₹ 79/- thru upi and the amount got detected, but the transaction on olx end failed. Subsequently i repeated the same transaction thru hdfc net banking and the ad got posted successfully. May i request to refund the ₹ 79/- amount of the first failed transaction.
          Ch ramakrishna prasad
          [protected]
          +1 photos
          Oct 13, 2017
          Complaint marked as Resolved 
          Verified Support
          Sep 12, 2017
          OLX India Customer Care's response
          Dear Ramakrishna,

          We understand your concern and will try our best to assist you in your query.

          We have gone through your account and found that, the Ad id: [protected] is active on our site.

          Earlier, you have paid for the AD id: [protected] which has been removed by you from your account.

          For further details, please contact [protected]@olx.in.

          Regards,
          OLX India
          I would like to share that for posting ad on 11sept 2017 I paid the amount twice. One through upi [protected]@axisbank which failed to activate the ad though the amount got deducted from Bank account. This prompted me to make second payment attempt thru HDFC net banking and it activated the Ad id: [protected]. I request you to revert the payment made thru [protected]@axis bank and I herewith attach the snapshot for your better understanding.

          failed payment transaction - Comment #2848777 - Image #0
          OLX India Customer Care's response, Sep 13, 2017
          Verified Support
          Dear Mr. Cherukuri,

          As requested, we have checked the details of the Ad and wish to inform you that the Ad was active on the site yesterday and it was deleted from your end, due to which the Ad is no longer active.

          As the Ad was removed from your end, we may not be able to process the credit into the account!

          For any further details, you may connect with us at [email protected]!

          Regards,
          OLX India
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            S
            SNpatra23121991
            from Mumbai, Maharashtra
            Sep 11, 2017
            Resolved
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            Resolved

            Address: Thane, Maharashtra, 401105
            Website: www.olx.in

            I have transferred rs.17000 but seller didn't send the product to me. Mode of transfer through online bank. Payement done in 3 installments
            1- 5000
            2- 9000
            3- 3000

            From citi bank to punjab national bank, rajasthan, district : bharatpur, kaman branch

            Frauds number : [protected]

            Please, consider my complaint application and mail me for any kind of information
            Oct 12, 2017
            Complaint marked as Resolved 
            Verified Support
            Sep 11, 2017
            OLX India Customer Care's response
            Dear OLX User,

            Greetings from team OLX!

            Thank you for sharing the details with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

            As you said, you have some documents supporting your case, I suggest to take the help of legal authorities. Kindly file a FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

            Addressing your concern is our priority and we will always give you the best possible service. Feel free to share your concern at [protected]@olx.in.

            Thanks,
            OLX Team.
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              M
              Meena Meen
              from Chennai, Tamil Nadu
              Sep 10, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600042

              Dear sir,

              I sold a explosion box through olx. He was interested in the card, spoke to him & send the card. He didn't pay me.. Now he has blocked my number. Kindly do the needful. His name mohammad tariq / [protected]/[protected] from nagapattinam

              Kindly let me know the process to get the money. He has cheated & kindly block him so that others may not be cheated. This is the first time happening in olx.

              Please do the needful
              Oct 12, 2017
              Complaint marked as Resolved 
              Verified Support
              Sep 10, 2017
              OLX India Customer Care's response
              Dear Meena,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

              - Ad id through which you have connected with the buyer.
              - Chat/message history with the buyer.

              This will help us in taking appropriate steps on such users from repeating these activities on our site.

              Awaiting your reply at [protected]@olx.in!

              Regards,
              OLX India
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                S
                Sairam Sura
                from Vijayawada, Andhra Pradesh
                Sep 9, 2017
                Resolved
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                Resolved

                Address: 520003

                Sir i have recently bought a hard disk from olx seller, a 500gb hard disk was sold for me at a cost of 1500, later on he escaped.. His number in the olx given was [protected]. He told that it was 100% working but it is not so... That didnt worked at all.. Plzz do help me in this regard... Make that kind of persons not to sell anything in the olx... If you require any details im free to provide what is what..
                Thanks in advance
                Oct 24, 2017
                Complaint marked as Resolved 
                Verified Support
                Sep 10, 2017
                OLX India Customer Care's response
                Dear Sairam,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                - Transaction receipt if any advance payment was done.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us in taking appropriate steps on such users from repeating these activities on our site.

                Awaiting your reply at [protected]@olx.in!

                Regards,
                OLX India
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                  K
                  Kanno Ullu
                  from Bankura, West Bengal
                  Sep 8, 2017
                  Resolved
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                  Resolved

                  Address: 791110

                  I researched night and day for the perfect breed of dog that i wanted and i wanted a rottweiler. So after a lot of searching where i found most of the prices were pretty high as i went from store to store, i found this one ad on olx which guaranteed me that the puppy would be a pure bred and said the price he was offering was the cheapest so i thought that it was a good deal. He was selling it for 17000 while others go for 25000. But now as the puppy is growing up he no longer resembles anything like a pure bred rottweiler should. I believe that i was duped.
                  Oct 10, 2017
                  Complaint marked as Resolved 
                  Verified Support
                  Sep 08, 2017
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                  - Transaction receipt if any advance payment was done.
                  - Ad id through which you have contacted the seller.
                  - Chat/message history with the seller.
                  - Contact number/email address of the seller.

                  This will help us in taking appropriate steps on such users from repeating these activities on our site.

                  Awaiting reply from you!

                  Thanks,
                  Team OLX!
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                    M
                    myel
                    from Deulgaon Raja, Maharashtra
                    Sep 7, 2017
                    Resolved
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                    Resolved

                    Website: EDIT AD ₹ 1,500 Titan ladies perfume I'm interested in buying this. Today, 12:27 pm Great! I

                    I have posted an add on olx recently and I got a chat from one of the user who showed interest in buying the item I posted. But he is abusing through chat and very bad behaviour.
                    Is there bo security privided by olx?

                    See the chat below:

                    EDIT AD
                    ₹ 1, 500
                    Titan ladies perfume
                    I'm interested in buying this.
                    Today, 12:27 pm
                    Great! I want to sell this
                    Today, 12:29 pmdone_all
                    Please share your contact no. to discuss details
                    Today, 12:32 pm
                    where do u stay
                    Today, 12:32 pm
                    Ok
                    Today, 12:34 pmdone_all
                    ur good name pls
                    Today, 12:34 pmdone_all
                    Please share your contact no. to discuss details
                    Today, 12:35 pm
                    shree
                    Today, 12:35 pm
                    [protected]
                    Today, 12:35 pmdone_all
                    male gender matter to u?
                    Today, 12:35 pm
                    ?
                    Today, 12:35 pmdone_all
                    i dont underatand why you put nude word
                    Today, 12:36 pm
                    Its ladies perfume
                    Today, 12:36 pmdone_all
                    Its a version name of perfume
                    Today, 12:36 pmdone_all
                    yaah i know...i will gift it to som1
                    Today, 12:36 pm
                    U cn google
                    Today, 12:36 pmdone_all
                    ohhk
                    Today, 12:36 pm
                    i thought its related to sex😜😜😜
                    Today, 12:37 pm
                    Excuse me
                    Today, 12:37 pmdone_all
                    what
                    Today, 12:39 pm
                    i am very honest and straight forward
                    Today, 12:39 pm
                    I will appreciate if yo
                    Today, 12:40 pmdone_all
                    This discussion is to the point with the deal
                    Today, 12:40 pmdone_all
                    okay my offer 10000 for fwb
                    Today, 12:41 pm
                    or ons
                    Today, 12:41 pm
                    now ur turn
                    Today, 12:41 pm
                    Fwb?
                    Today, 12:41 pmdone_all
                    friends with benefits
                    Today, 12:42 pm
                    10000
                    Today, 12:42 pm
                    Its Rs.1500/-
                    Today, 12:43 pmdone_all
                    Not Rs.15000
                    Today, 12:43 pmdone_all
                    i am asking for casual date
                    Today, 12:43 pm
                    against 10k
                    Today, 12:43 pm

                    Let me know what action olx is taking against this user otherwise I need to take action.
                    +1 photos
                    Oct 9, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 08, 2017
                    OLX India Customer Care's response
                    Dear Minakshi,

                    Thank you very much for sharing the information with me. We do apologize for the inconvenience.

                    We completely understand your situation, however, we have blocked this user from our site and also made sure that there are no future postings from their end.

                    Please be assured we will keep a close watch on this, also forwarded the same to the relevant team as well. They will look further into this issue and monitor the activity as well.

                    Having said that, we would like to thank you for writing to us and sharing this concern with us.

                    We appreciate your patience and understanding in this matter.

                    If you face any other issues, we request you to write to us anytime at [protected]@olx.in..

                    Thanks,
                    Team OLX!
                    My olx account is banned for no reason i just searching for mobiles and in next morning i found that my account is blocked
                    i want my account back
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                      H
                      Haniraj
                      from Raipur, Chhattisgarh
                      Sep 6, 2017
                      Resolved
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                      Resolved

                      My name is hunny, i live in rajnandgaon district chhattisgarh state, i am active member of olx i saw numerous of ads and try to deal with product owner. I saw a ad posted​ by rahul from bhopal city. He wants to sell it in 1800 rs, but due to financial problem i am confessing rahul for completion of deal in 1100rs including courier charges. He had call back me and we had finally done our deal on 27 august 2017, but on next day i had contacted rahul for sending prep material by india post normal courier services he demands firstly money 1100 rs but i said that i were pay 500 rs firstly when my product reaches i will pay you the remaining portion of amount i. E. 600 rs. Rahul was agreed with that condition. On next day i. E. On 29 august i had paid amount of 500 rs in favour of rahul (Vivek singh) at sharp 2: 15 pm by paytm, he had contacted me in evening that your payment is not received but in my paytm passbook transaction is done successfully is printed in favor of rahul (Vivek singh), i shared my transaction i'd no related with them, i had tried numerous of times but he can't receive my call, phone is either switch off or not reachable in that moment please try again. I'm requesting from your olx team please help me in completion of deal or refund my money. Plz take an appropriate action related with them. Plz olx team hurry up.
                      Oct 15, 2017
                      Complaint marked as Resolved 
                      Verified Support
                      Sep 07, 2017
                      OLX India Customer Care's response
                      Dear Haniraj,

                      We're sorry for the inconvenience caused to you.

                      We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                      1) Kindly share the pertinent Ad Id / phone number or email Id that you are referring to.
                      2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                      3) As you have made a payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
                      4) Please email us all possible details at [protected]@olx.in, as it will help us to resolve the issue appropriately.

                      As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                      Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                      We look forward to your response.

                      Regards,
                      Team OLX.
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                        A
                        anmol23
                        from Firozpur, Punjab
                        Sep 4, 2017
                        Resolved
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                        Resolved

                        Address: Fazilka, Punjab, 152024

                        I file the complaint earlier but you mark the complaint resolved without solution.

                        I bought a mobile phone from olx in 3500rs. The seller dispatch the product via india post cod speed post on 21/07/2017 with tracking id ez[protected]in but when i open the box, no mobile is there. There is a pair of shoes in the box. After receiving the wrong product i call to seller and he said, "there is a mistake in dispatching plz wait he will replace the product." but till now there is no action taken by him and prom past few days he not picked up my call. Address slip also attached with this message. Please help to refund my money or exchange the product.
                        Thank you
                        Ritesh kumar
                        [protected]
                        +1 photos
                        Oct 11, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        Sep 05, 2017
                        OLX India Customer Care's response
                        Dear Ritesh,

                        Greetings from team OLX!

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                        - Transaction receipt if any advance payment was done.
                        - Ad id through which you have contacted the seller.
                        - Chat/message history with the seller.
                        - Contact number/email address of the seller.

                        This will help us in taking appropriate steps on such users from repeating these activities on our site.

                        Awaiting reply from you!

                        Thanks,
                        OLX Team!
                        He took d camera thru abus conductor but didn't handover the money.
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                          B
                          Basic 2 Pro
                          from Delhi, Delhi
                          Sep 2, 2017
                          Resolved
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                          Address: New Delhi, Delhi, 110049

                          Hello sir,
                          I'm ramanuj kumar, i'm a student in delhi. My olx user name is ramanuj, regestered email - loveramanuj. [protected]@gmail.com, regestered phone - 7503*3.
                          On 29 august 2017, i searched iphone 6 on olx, and i found a guy named kunal dahiwal, his contact number is [protected]. Now, i really don't know where he is from.
                          He had post an add of iphone6, at that time his price was around ₹19000 of his iphone6. So, i requested to him that i would like to buy it for 15000₹. And then he messaged me ok & also gave me the contact number.
                          And then i talked to him and discuss about that phone. So then said he is in pune. But i searched with innearby area (Delhi, yusuf sarai) in olx while searching. So i ask to him that, you said you are in pune but the ad showing me the location of delhi south ex. So then he said, (Sorry, that was my fault i made a mistake while entering the address, but i'm from pune.)
                          Then i feel unsafe at that time, but after conversation between us sometime at 6:25pm. He said (Don't worry i'm also a student, so trust me and give me your address, i'll courier you now from dtdc. But you have to pay me some advance via paytm at[protected]. So i text him my address and pay 1000₹ in advance via paytm. Then after sometime, i called him and told that i have sent you the money in your paytm account & ask him the courier details.
                          Then he said, i'm on the way to home so when i reach i'll send you the courier detail.
                          But no any response from him, so i called him again and ask the courier detail.
                          But then, he said (Sorry, my father caught me and he punished me and said that why you gave your phone to someone for 1000₹, because he thought that i sold it only for 1000₹, because you transfer me only 1000₹ now. So you have to pay more in advance now).
                          Then i said sorry, i'll send you the but you have to give the courier details. And i also said, i'll send you the full money after receiving the courier.
                          But now after 3days, he neither call me back nor message me. And between these 3 days, i tried many times to contact his but their mobile was switched off and he deactivated his olx account. But today[protected], he opened activated their olx account. And posted the same ad again, and then i messaged, i know you haven't send me that phone, but don't worry, just refund me my money. Otherwise i'll complaint against you.
                          Then, he seen my message on olx but no reply from him.

                          So, please sir. Do help me. I'll be very happy and thankful to you.
                          Ramanuj kumar
                          Total money i transferred - ₹1000
                          Via paytm to[protected] named kunal dahiwal
                          Oct 6, 2017
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 02, 2017
                          OLX India Customer Care's response
                          Dear Ramanuj,

                          We understand your concern and sincerely apologise for the inconvenience caused to you.

                          Our specialised team would like to immediately address your concern. We have immediately banned the user from our end.

                          For further details, please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                          Regards,
                          Team OLX
                          I'd posted my add 3 days back and had received few offers too but now I want to edit the price...I type the new price in the space provided...in edit ad option but it just does not get typed ...
                          OLX India Customer Care's response, Sep 6, 2017
                          Verified Support
                          Dear OLX user,

                          We are sorry to hear about the inconvenience caused to you and would very much like to look into your concern and help you further.

                          To do so, please share all the relevant details with us at [email protected]. Our team would look into your problem and take all the necessary steps as appropriate.

                          Do share all the details. We await your response!

                          Regards,
                          OLX India
                          I cannot post new ad after 24 hrs...
                          Previously I posted 5 ads
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                            R
                            raj1979mmm
                            from Thiruvananthapuram, Kerala
                            Aug 31, 2017
                            Resolved
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                            Resolved

                            Address: Coimbatore, Tamil Nadu

                            Coimbatore sun cars ganapathi near cms school opp to deccan pumps..
                            This dealer is not saying true... For my bad experience... His name is suresh, he was deceptive person (In olx)... This is my own experience... After pay advance for 2nd hand care he cheat me... Dont buy anyone...2nd hande car num of owners cheat...2nd hande car num of owners cheat...2nd hande car num of owners cheat
                            Oct 3, 2017
                            Complaint marked as Resolved 
                            Verified Support
                            Aug 31, 2017
                            OLX India Customer Care's response
                            Dear OLX User,

                            Greetings from team OLX!

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                            - Transaction receipt if any advance payment was done.
                            - Ad id through which you have contacted the seller.
                            - Chat/message history with the seller.
                            - Contact number/email address of the seller.

                            This will help us in taking appropriate steps on such users from repeating these activities on our site.

                            Awaiting reply from you!

                            Thanks,
                            Team OLX!
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                              E
                              Er.Anurag Ramteke
                              from Morjim, Goa
                              Aug 30, 2017
                              Resolved
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                              Resolved

                              Address: Nagpur, Maharashtra, 440004

                              Hello sir
                              I sell my bike at[protected] at olx
                              And register account is ravi ramteke
                              Bike is baja discover
                              Bike no. Mh31ws3174
                              I want details if customer who buys it if
                              U provide the details it very help for us
                              Actually he did't transver bike on his
                              So all chalan came to my home
                              So i request please and provide some information.
                              Thank you
                              Anurag ramteke
                              Sibling of ravi ramteke.
                              Oct 8, 2017
                              Complaint marked as Resolved 
                              Verified Support
                              Aug 31, 2017
                              OLX India Customer Care's response
                              Dear Anurag,

                              Greetings from team OLX!

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                              - Transaction receipt if any advance payment was done.
                              - Ad id through which you have contacted the buyer.
                              - Chat/message history with the buyer.
                              - Contact number/email address of the buyer.

                              This will help us in taking appropriate steps on such users from repeating these activities on our site.

                              Awaiting reply from you!

                              Thanks,
                              Team OLX!
                              There is this guy by the name umar khan who is asking me to send inappropriate images of me and it is very shameful that there are people like him on olx. It spoils the name of olx. My name is Joshua Rebello. Please take immediate action. The person is registered in Bhopal and I'm from goa. Plz TAKE IMMEDIATE NOTICE. It is a gagrah choli

                              enquiry about product that I sale - Comment #2836594 - Image #0
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                                V
                                vicky1902
                                from Mumbai, Maharashtra
                                Aug 26, 2017
                                Resolved
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                                Address: 395009
                                Website: OLX.IN

                                Dear sir
                                I have seen add of i phone 7 plus 256 gb on olx on 22 august 2017 at that time i called the seller and ask all infirmation then he send me price 69000 /- then i m fully agree with 65000 when i m buying this phoen i make three condition 1) product is 100% original 2) product is seal pack and 3) product with gst bill then i agree with him finally they give me account no then he said me once payment is done after i shhiped then i make my payment through bank and he send me dicket no is wrong and parcel is arriving my hand on 24 august 2017 4.00 pm when i open inthis parcel the product is totally duplicate and no bill then i contact to him the he not take my call.
                                Seller name :- ananda and gaurav
                                Contact no -[protected] and [protected]
                                I have attached photos of product please see and take action and give me my money back or refund. When i m check docket no is already wrong so please take hard punishment to seller.
                                Account no details of seller
                                Account name - gaurav
                                Acc no -[protected]
                                Isfc code - karb0000097
                                Bank address - 650, ii phase, vii bolck, banashamkari iii stage, hosakerehalli cross, bangalore 560085
                                I have to attached my conversation and photos of product see and give me reply as fast.
                                I will waiting your reply..
                                +17 photos
                                Sep 27, 2017
                                Complaint marked as Resolved 
                                Verified Support
                                Aug 27, 2017
                                OLX India Customer Care's response
                                Dear Vicky,

                                Thank you for sharing your concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have blocked the seller's account as well as his number.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                As we can see, you have some details supporting your case, we suggest to take the help of legal authorities. Kindly file a FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                Addressing your concern is our priority and we will always give you the best possible service. Feel free to write to us at [protected]@olx.in.

                                Regards,
                                OLX India
                                Why did you banned my olx account and waste all my hard work can you please repair my phone number account [protected] here my number and Adonis is my name please please please repair my account but why did you banned my olx account and waste all my hard work if you can repair it please repair it for God shake
                                OLX India Customer Care's response, Aug 30, 2017
                                Verified Support
                                Dear OLX user,

                                Please allow us to assist you regarding the same.

                                Your account has been banned because you have posted an irrelevant Ad with a human image that does not comply with our Terms of Use. We do not allow irrelevant/obscene Ads on our site.

                                Due to these circumstances, we are unable to reactivate your account.

                                We request that all users manage their accounts in a true and fair manner, thus ensuring that their conduct does not impact the interest of the public intentionally or unintentionally.

                                We appreciate your understanding in this matter. Feel free to write to us at [email protected], for any other questions you may have.

                                Regards,
                                OLX India
                                There is this guy by the name umar khan who is asking me to send inappropriate images of me and it is very shameful that there are people like him on olx. It spoils the name of olx. My name is Joshua Rebello. Please take immediate action. The person is registered in Bhopal and I'm from goa. Plz TAKE IMMEDIATE NOTICE. It is a gagrah choli
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                                  G
                                  Gâñêsh Røy
                                  from Gudivada, Andhra Pradesh
                                  Aug 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: 530020
                                  Website: www.olx.com

                                  My self k ganesh from vizag. I have seen a camera in olx. Wanted to buy. I message the seller. He lives in hyderabad banjara hills gouri shankar colony of 16/a. But i am vizag. Then he said he will courier through dtdc. I said ok. He gave his proof and kept fake receipt of dtdc seeing that i have made the payment of 18000 through paytm. After getting money he is not responding. He is a fraudster.
                                  His paytm numbers,
                                  [protected]
                                  [protected].
                                  +3 photos
                                  Sep 27, 2017
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Aug 27, 2017
                                  OLX India Customer Care's response
                                  Dear Ganesh,

                                  We're sorry for the inconvenience caused to you.

                                  We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.
                                  .
                                  1) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
                                  2) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                                  As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                                  Further, we would also request you to contact the legal authorities and file a FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                                  We look forward to your response.

                                  Regards,
                                  OLX India
                                  Plz help mi ...he person cheet mi
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                                    N
                                    Neeta Matta
                                    from Banposh, Odisha
                                    Aug 25, 2017
                                    Resolved
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                                    I ordered a golden retriever puppy by one of the adds in olx in new delhi.. He asked me to submit half amount in advance and half at delivery.. He gave me his driving license photo and account number.. I transferred him rs.5000, he told me he will deliver the puppy after 5 hours to transfer as the puppy is coming from dewhere in punjab.. But then he started making excuses and started convincing us to give full payment.. When we denied.. He was abusive with us.. Now its been more than 10 days niether the puppy is delivered nor he is ready to return the money.. He was a certified olx seller.. We trusted olx and not that buyer that is why we made the deal.. I made the payment on 15th august 2017 and the number registered of the buyer is [protected].. I want olx should come into this scenario and help me get my money back as it was because of them i came in contact with that buyer..
                                    Sep 25, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Aug 25, 2017
                                    OLX India Customer Care's response
                                    Dear Neeta,

                                    Greetings from team OLX!

                                    Thank you for sharing your concern with us.

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file a FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                    Addressing your concern is our priority and we will always give you the best possible service. Feel free to write to us at [protected]@olx.in.

                                    Thanks,
                                    Team OLX!
                                    There is this guy by the name umar khan who is asking me to send inappropriate images of me and it is very shameful that there are people like him on olx. It spoils the name of olx. My name is Joshua Rebello. Please take immediate action. The person is registered in Bhopal and I'm from goa. Plz TAKE IMMEDIATE NOTICE. It is a gagrah choli
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                                      S
                                      Sagar Gour
                                      from Bengaluru, Karnataka
                                      Aug 24, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gulbarga, Karnataka, 585102
                                      Website: Olx.in

                                      The ad was about iphone 7 32gb model. The seller took rs. 29000 in total. He sent me a fake dtdc courier receipt, i believed and sent money. I called him and threatened to go to the police, he said "police kya karegi sahab. Harami kaa zamana hai, phone bhi nahi milega, paise bhi nahi." (What will police do. You'll neither get phone not the money.). I registered a complaint in olx support. It said that the ad would be deleted but it's still active.
                                      Sep 25, 2017
                                      Complaint marked as Resolved 
                                      Aug 24, 2017
                                      Updated by Sagar Gour
                                      I didn't receive any courier*
                                      Verified Support
                                      Aug 25, 2017
                                      OLX India Customer Care's response
                                      Dear Sagar,

                                      We're sorry for the inconvenience caused to you.

                                      We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                                      1) Kindly share the pertinent Ad Id / phone number or email Id that you are referring to.
                                      2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                                      3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
                                      4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                                      As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                                      Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                                      We look forward to your response.

                                      Regards,
                                      Team OLX.
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                                        U
                                        Urvikpatel
                                        from Ahmedabad, Gujarat
                                        Aug 24, 2017
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                                        Address: Kheda, Gujarat, 387001
                                        Website: +91 75507 51902

                                        A person who use +[protected] this account on your olx...it is a totally fraud service ...this persons take a payment for the unlocking ane run away from here...and he blocked person after take it ...you can check it, he recently changed his name after he make fraud with me
                                        Recently this person blocked me on whatsapp after take a 1800 rs payment ...
                                        He saw that his location in delhi ...but it is also a fraud
                                        +7 photos
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