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OLX India Complaints & Reviews

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A
from Delhi, Delhi
Apr 27, 2019
Resolved
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Resolved

Address: C/O Ajay and Company collections, Vill.Birta, P.O. Kangra, 176001
Website: Olx

Iam ayush kumar, a student of gav public school kangra, himachal pradesh-176001
With due respect i want to tell you that as this year i appeared for cbse 2018-19, class 12.
As now i have completed my 12 class i desired for a smartphone from my father for my future competitive studies and my father was ready for it. I browsed my smartphones online but i wished only for a low cost but efficient smartphone. So i went on olx and searched for vivo v11pro.
There i met a person named vikas patel who was selling the phone in a very good condition at rs. 8000 so i agreed to it.
I contacted him on whatsapp where he sent me photos of the phone as attached below along with his photos to show that he is in indian army and i was sure that an army person could never lie.
Then he asked me to wait for the next day and the courier will be handed to me by the courier boy next morning.
I was very excited that morning but then a call came at 9:00am that sir your order has reached kangra and it will be delivered to you only when you pay the security charge of rs. 3150 which is been laid by the owner on the product and same was said by the owner to me on phone and said that the remaining amount of rs. 4850 is to be paid on delivery.
I agreed to it and paid 3150 on his following details —
Account number :[protected]
Ifsc code — pytm0123456
Then he again called me and asked me to pay the remaining amount of rs. 4850 and the courier will be handed over to me within 5minutes. I did as he asked me to do so.
I made him first payment on paytm through upi access and then through someone's paytm
Then he asked me to deposit rs. 5100 as security charge and said its just for confirmation and it will be given back to you within a minutes into the same account from which the amount has been transferred. Then i took a loan of firstly rs. 5100 from my landlord and deposited the money as he said me to do. After the payment he again asked me to do the payment of rs.5100 as payment was shown to him as pending.
I again took rs. 5100from my landlord and paid the money. Then he again asked me to do the payment but i realised that he was fooling me so i refused him and cried that i dont need your phone and i want all my money back. He agreed for it and asked my account number along with ifsc code. After crying in front of him for continuous 2hours he agreed for the payment but he hacked my account and withdrew rs. 10000more from my account. As i came to know about it i went to my nearest bank and blocked my account. I continuously called him, begged him to return my money but asked me to deposit 4100 more to his account only then he would transfer the money. But i refused to do so because i had zero balance in my bank account.
Sir/madam its my humble request to you to look into this matter and provide a strict action against this. Now being a student i have a loan of rs. 20000 on my shoulders of which my parents are unknown. I dont even want to tell them because my father is an economics lecturer and he goes to his service 130km apart from our residence daily. Also my mother is a teacher in shimla. So here iam only under the supervision of my father who is already suppressed under severe tensions of my carrier.
Consider me as your own son please provide me a solution to it.
Here are the transaction details:
You reference no[protected]
Fraudulent's upi i'd - [protected]@upi
Transaction date - 08/04/2019
Transaction time - 2:53pm
Fraudulent's mobile no. -[protected]
-[protected]
-[protected]
May 31, 2019
Complaint marked as Resolved 
Verified Support
Apr 30, 2019
OLX India Customer Care's response
Dear OLX user,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX
ye banda meri scutyyy ki pics dal kr logo ke sath fraud kr rha hai.. mujhe bhi isi bk. se call aya tha pls sir ...iska new no. +[protected] ye hai .. mujhe aj hi pta chla hai ...
OLX India Customer Care's response, Apr 30, 2019
Verified Support
Dear OLX user,

We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [email protected] with complete details

Thanks,
Team OLX
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    S
    Shuman dutta
    from Mumbai, Maharashtra
    Apr 27, 2019
    Resolved
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    Address: Lokpriya gopinath bordoloi international airport guwahati assam, Kamrup Metropolitan, Assam, 781015

    This man advertised to sell his motor bike. Against his ad for bajaj pulsar rs 200, i contacted him on the phone. He posed as an army personnel and requested me to pay 2100/-by paytm firstly because he required money for billing of which the bike i preferred to buy and the rest of money he said after the delivery. He has taken entire price of rs40000/- but he is not supplying me with the item he had advertised in olx.in.
    I helped him as a mark of respect for the indian army cisf personnel
    I, though the good offices of olx want my money back.
    Shuman dutta
    May 30, 2019
    Complaint marked as Resolved 
    Verified Support
    Apr 28, 2019
    OLX India Customer Care's response
    Dear OLX user,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the seller.
    - Chat/message history with the seller.
    - Contact number/email address of the seller.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Awaiting reply from you!

    Thanks,
    Team OLX
    Plz do take over those frauds.

    Contact no. - [protected]
    [protected]

    They demanded me ransom of Rupees 25, 000 for bike, Telling me that they are army officials . And fled with my money.
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      S
      sridevi93
      from Bengaluru, Karnataka
      Apr 25, 2019
      Resolved
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      Address: Bangalore, Karnataka, 560078
      Website: OLX

      I recently posted an ad on OLX regarding a lehenga costing 13, 500rs. I got a request from US guy named Nicholas thomas working at some army apparently not later i got to know. After several exchanges of messages through whatsapp i shipped my dress paying 5000 from my pocket for shipping chargers on 23/04/2019 and he was saying once my bank will release the funds only after checking your shipment ID and i got confirmations too but today morning the bank sent due to insufficient balance in his account you should deposit 30, 000rs and we will deduct later, Once we felt something fishy and started asking they in turn sent please send 11, 000 this is final warning else it will go to FBI.

      Seriously? which bank does all this, the bank doesn't know he has no balance ? or they are a group of fraudsters??i sold for my college fees kindly please help me, now i dont have single paise. My wedding dress and my money is also gone. The bank name is Pacific marine credit union.
      Please kindly do something to get my shipping money back and item if possible, please please do something, its really disheartening when those fraudsters scold us back and dont respond to anything but just sit there and laugh at Indians, they are just fooling us .

      Address given by that person
      Nicholas thomas
      259, Don Ave, Jackson
      Mississippi, 39203
      tel:[protected]

      bank mail id as shared: pacific [protected]@usa.com
      Jun 6, 2019
      Complaint marked as Resolved 
      Apr 26, 2019
      Updated by sridevi93
      can someone please help me regarding this issue? How do i get money or my item back? or any refund please?
      Verified Support
      Apr 28, 2019
      OLX India Customer Care's response
      Dear OLX user,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

      - Your registered phone number on OLX
      - Transaction receipt if any
      - Ad id through which you have contacted the buyer.
      - Contact number/email address of the buyer.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Awaiting reply from you!

      Thanks,
      Team OLX
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        V
        Vicky Gharat
        from Noida, Uttar Pradesh
        Apr 25, 2019
        Resolved
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        Address: Jaypur

        This person fraud his name mohan ji hi asked i am army person this show his all fake id and say pay paytm n Google pay 11450 delivery charge in overnight express courier comppny his say this is army courier you pay 11450 after send me ss after his say speak to my courier officer his say sir pay fast 18999 gprs tracking charge after you give your parsal
        May 29, 2019
        Complaint marked as Resolved 
        Verified Support
        Apr 28, 2019
        OLX India Customer Care's response
        Dear OLX user,

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

        - Your registered phone number on OLX
        - Transaction receipt if any, in context to advance payment.
        - Ad id through which you have contacted the seller.
        - Chat/message history with the seller.
        - Contact number/email address of the seller.

        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

        Awaiting reply from you!

        Thanks,
        Team OLX
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          E
          Eddey Jason
          from Delhi, Delhi
          Apr 25, 2019
          Resolved
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          Address: 110092

          In olx i saw an offer for iphone se in 7500 i bargained and managed for 4000. He said to send token amount of 500 we paid him through online banking. Then he asked for half the amount of 1500, instead we paid 2000. Then he said to talk to military courier department head and the man said to deposit 7000 as a security deposit as the seller aka srikanth who claimed to be a military man has hold the parcel and this amount would be 100% refundable. After this transaction the courier man again asked for 5150 as the parcel was stuck for more than 72 hours so this would be charged and refunded and i told srikanth to arrange money as we ran out of it, but still we were able to arrange 3000 and he said to pay the rest. After this the military courier service man asked to deposit more 5100 as he claimed that there have been 2 different transactions so the computer didn't accept and create otp. After this heavy transactions, he said that more of 2777 was required to verify the otp. This led us to doubt, as the otp which was send in my phone was olx login otp which is an alternative to the password. Then we searched in the google about the military courier service and saw the cases of fraud shared by people in online platform and i saw the same aadhar card and story of srikanth. Irrespective of the fact, i transferred him the asked amount, 2777 because they told that the phone will be delivered tomorrow i. E 26 april 2019 as we thought that if they switched off their phone
          And the police would not be able to trace him and we have proof of transaction and call. We also have his aadhar card and ptm bank details.

          The total amount he fraud of is 21, 927 is 8 different transactions. If you could help me, i would be very grateful towards you as the man has not only fooled me but many in the name of "military man's words and honesty"

          In thanking you, i remain,

          Yours sincerely,
          Akash devnath
          [protected]
          May 27, 2019
          Complaint marked as Resolved 
          Verified Support
          Apr 26, 2019
          OLX India Customer Care's response
          Dear Eddey,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

          - Your registered phone number on OLX
          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the seller.
          - Chat/message history with the seller.
          - Contact number/email address of the seller.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Awaiting reply from you!

          Thanks,
          Team OLX
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            P
            PaulChristyWilliam Moses
            from Mumbai, Maharashtra
            Apr 25, 2019
            Resolved
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            On olx some infinity advertisement are done under various categories. It is hard to find fraud among the various categories. But when it is repeatedly fraud been happening using the name of indian army why olx can't trace or take an strict initiate to stop such type of fraud persons so that like i get confirmation and confidence to olx as a better platforms to sell and buy.
            For the security otp but do olx have a check on the identity of the seller or buyer. Is olx only to buy and sell not to do good to the buyer or seller form the fraud culprits.
            May 28, 2019
            Complaint marked as Resolved 
            Verified Support
            Apr 26, 2019
            OLX India Customer Care's response
            Dear OLX user,

            We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details

            Thanks,
            Team OLX
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              C
              chetanjhariya
              from Rawatbhata, Rajasthan
              Apr 24, 2019
              Resolved
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              Resolved

              Address: chetan mehra server room district court kota, Sonbhadra, Uttar Pradesh, 324001

              Hello
              I got fraud call one persion see my olx ad id [protected] in which 22 person saw my this add. Any one person in that 22 person which see this add

              This person asked me to transfer him advance money with respect this add and he will credit back his account with more amount customer transfered 17000 through paytm to [protected]@paytm i have logged police complain but sir if your give 22 person complete contact list address etc through which police catch this fraud person
              May 28, 2019
              Complaint marked as Resolved 
              Verified Support
              Apr 25, 2019
              OLX India Customer Care's response
              Dear OLX user,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

              - Your registered phone number on OLX
              - Transaction receipt if any, in context to advance payment.
              - Ad id through which you have contacted the seller.
              - Chat/message history with the seller.
              - Contact number/email address of the seller.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Awaiting reply from you!

              Thanks,
              Team OLX
              Apr 25, 2019
              Updated by chetanjhariya
              i have log police complain
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                P
                piyush sharma0404
                from Mumbai, Maharashtra
                Apr 23, 2019
                Resolved
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                Sir
                Mene olx pe manjeet singh naam ka admi se iphone 5s 64gb ki deal fix ki thi. Mene usse call kiya usne bola ki vo army me hai or duty join kar chuka hai abhi around 1 mahina 15 din lagenge aane me. Vo abhi jaislmer me posted hai. Usne kha ki vo army post se humko parcel bhej dega max time 24 hours. Usne kha ki aap 2000 ki payment abhi kar do or jb parcel aapke pass pahuch jayega to postman ko 2500 ki payment kar dena. Humne socha ki indian army ki post service achii hogi.
                Agle din postman ka call aata hai or vo kehta hai ki vo delhi cantt post office se bol rha hai. Postman ka naam praveen kumar hai. Usne kha ki rule change ho gaye hai ab apko full payment karni hogi manjeet ko, vo waha se mail bhejega or hum delivery kar denge 24 hour me.
                Hamne vo bhi kar diya. Parcel na aane par humne postman ko call kibusni call nahi uthaya. Fir agle din vo kehta hai ki apka parcel hold me chala gya hai or apko insurance karna hoga iska rs 5999 ka. Humne rs 11999 jama karwa diya manjeet ke account me. Fir humne postman ko call kari usne kha apko aur rs 10500 dene honge. Par abhi tak parcel deliver nahi hua hai. Sari information me niche de rha hu.
                Manjeet singh :+[protected]
                Posted in jaislmer, rajasthan.
                Postman praveen kumar:[protected]
                Posted in delhi cantt.
                Sir hame phone nahi chaiye ab bass hamre paise wapas kara do plsss. Agar kiae bande ko iski information milti hai to vo pls hame contact kare. Hamara number hai [protected]
                May 28, 2019
                Complaint marked as Resolved 
                Verified Support
                Apr 25, 2019
                OLX India Customer Care's response
                Dear Piyush,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Awaiting reply from you!

                Thanks,
                Team OLX
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                  D
                  Denesh neopaney
                  from Nalhati, West Bengal
                  Apr 23, 2019
                  Resolved
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                  Address: 737101
                  Website: Olx

                  I have seen one advt. About scooty in olx and I try to buy that.. Later when I asked for the details the person who wants to buy his scooty gives his contact no. Later he cheated me by asking deposit some amount to his account so that he could deliver me.. I credit his account with rs.3250.he send his details like army cantten card and aadhaar card and claim himself he is from Indian Army.. He also send me his photos with army dresse.. There are two persons who have cheated me
                  There phone no are:
                  [protected]
                  [protected]
                  I want olx to clarify me why they are allowing such fave advt. And please caught those two people as soon as possible and also help me to get refunded my money
                  May 30, 2019
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 25, 2019
                  OLX India Customer Care's response
                  Dear OLX user,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the seller.
                  - Chat/message history with the seller.
                  - Contact number/email address of the seller.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Awaiting reply from you!

                  Thanks,
                  Team OLX
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                    M
                    mantesh_sardal
                    from New Delhi, Delhi
                    Apr 23, 2019
                    Resolved
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                    Address: Pune, Pune, Maharashtra, 411019

                    Just i seen adhar card[protected] on google and found this person named manjeet dob 25/12/1991 is fraud man, i came to know what is this person. So i have not done any transaction with him
                    Dear olx team, please take care of your customers to complaint this guy.
                    His no is 91 [protected].
                    Thanks to those who have already intimated his fraud on social media.
                    May 28, 2019
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 24, 2019
                    OLX India Customer Care's response
                    Dear OLX user,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                    - Your registered phone number on OLX
                    - Ad id through which you have contacted the seller.
                    - Contact number/email address of the seller.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Awaiting reply from you!

                    Thanks,
                    Team OLX
                    Mene manjeet Singh name ke ek ladke ko pese bhi send kar diye or nhi wo mere pese de rha hai or nhi product pahucha rha hai
                    OLX India Customer Care's response, Apr 25, 2019
                    Verified Support
                    Dear Bhawani,

                    We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [email protected] with complete details

                    Thanks,
                    Team OLX
                    Someone name nehal bhujal has cheated me and ask me for Someamount for buying scooty which has been uploaded he sent some identity proof and some documents of that scooty in olx when I deposit some amount he blocked me.. I want my complaints to talk it seriously
                    OLX India Customer Care's response, Apr 25, 2019
                    Verified Support
                    Dear Denesh,

                    We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [email protected] with complete details

                    Thanks,
                    Team OLX
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                      S
                      sumantoungi
                      from Kolkata, West Bengal
                      Apr 23, 2019
                      Resolved
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                      Address: Near Buddha park ralong road, 737139

                      He is not a army he is thip...... My 27, 100 money cheat. Soon and soon he have to take ponish and safe others money
                      This type of army is not necessary in india because they don't know the value of army some people sell the name of army bt not at all those dont have there famaly and those dont have heart and love they can die for money bt some bie for india... Cheat army is not necessary...
                      May 25, 2019
                      Complaint marked as Resolved 
                      Apr 23, 2019
                      Updated by sumantoungi
                      He is thip take ponish ...soon and save our INDIA

                      Apr 23, 2019
                      Updated by sumantoungi
                      Indian army vachel transfer resiv

                      Verified Support
                      Apr 24, 2019
                      OLX India Customer Care's response
                      Dear OLX user,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the seller.
                      - Chat/message history with the seller.
                      - Contact number/email address of the seller.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Awaiting reply from you!

                      Thanks,
                      Team OLX
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                        K
                        kumarsrijan7
                        from Hyderabad, Telangana
                        Apr 22, 2019
                        Resolved
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                        Resolved

                        Address: Dwarka, New Delhi, Delhi

                        I'd like to register a complaint on this user
                        +[protected] on april 20, 2019. His name is rahul and he claims to work in customs in new delhi international airport.
                        He has scammed 50700 rupees from his call center in dwarka, delhi.
                        I have attached his bank details as well.
                        While i take full responsibility for my mistake, i want to make sure that more people do not get scammed in the future.
                        May 25, 2019
                        Complaint marked as Resolved 
                        Verified Support
                        Apr 24, 2019
                        OLX India Customer Care's response
                        Dear OLX user,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the seller.
                        - Chat/message history with the seller.
                        - Contact number/email address of the seller.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Awaiting reply from you!

                        Thanks,
                        Team OLX
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                          R
                          Rohitcet
                          from Kanpur, Uttar Pradesh
                          Apr 21, 2019
                          Resolved
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                          Resolved

                          Address: kalyanpur, Kanpur, Uttar Pradesh, 208001

                          Hello, yesterday i came across 1 advertisement for hero mestro scooty. www.olx.in/item/[protected]
                          The buyer and me finalised the deal for rs 21000. He was saying himself army man (Sanjay singh from Utterakhand).and his contact no is [protected]. Just after the initial telephonic conversation he sent all the documents which i have attached here to me. I was surprised after being getting updated by him minute by minute for even a minute move. But even after all these tactics or strategies i didnt smell a rat and transferred him 100+4900+5000=10, 000rs in paytm account no. [protected]
                          In short, i dont know how i was targetted, today as committed by him, i was waiting for the delivery. Delivery boy nameis TEJ Pratap and his contact no. [protected]. But they put condition (i transfer remaining rs 11, 000 ) and after payment he is saying insurence issue u paid(11, 150+11, 000 and 150, security charges). but not delivered scooty. and not refund amount. plz resolve it..
                          May 27, 2019
                          Complaint marked as Resolved 
                          Verified Support
                          Apr 22, 2019
                          OLX India Customer Care's response
                          Dear Rohit,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                          - Your registered phone number on OLX
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the seller.
                          - Chat/message history with the seller.
                          - Contact number/email address of the seller.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Awaiting reply from you!

                          Thanks,
                          Team OLX
                          Seller have given incomplete information before coming to deal. Reaching venue he's asking advance payment without showing asset. Assuming his malaified intension we rejected the proposal. We have spent RS.850 to reach here a net loss for us. Kindly arrange reimbursement of expenditures made. Seller contact no.[protected].
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                            D
                            Deepak Singaniya
                            from Mumbai, Maharashtra
                            Apr 19, 2019
                            Resolved
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                            Resolved

                            Address: 400067

                            I have seen an advertisement on olx (www.olx.in) fortvs ntorq 2018 model (, 35000\- bike number mh03dd6577) posted by rahul/sahil kumar also manpreet sing on date 09-april-2019 (I have attached the ad screenshot). I have reached olx and taken his contact number from chat. After this i have a phone call conversation between me and sahil who deal with me.

                            Then he said he work for army and posted in mumbai international airport. Then he sent me an army transport receipt of bike transfer and charges. Next day he agreed me to do online transaction hrough payatm & google pay he told by clearing the bill amount from the cargo office that is the formality the amount was 35000/- in 1st half 5020 second 11500/- n this how i paid him 31520 he told pay the whole amount then only i will able to come to handover the scooty. At the end of story/conversation he has taken around 31520 rupees through paytm also via google pay from me on 09-april -2019 and never delivered the bike. I am in process related with this with police also. That fraud person is still talking on phone with me whenever i call him he told app ka paisa refund ho jaye ga bt hind do it yet that person is still online on whats app and talking.#mumbai police
                            Plz take the action against him who doing fraud
                            I request to mumbai police to catch this fraud so that all those who have trusted n sended him money by the name of indian army so that other canbe safe by this guyz. #justice

                            Please find below the details of contacted person:
                            Name sahil kumar - +[protected] /
                            Mohd - faishal ansari +[protected]

                            Rahul/sahil kumar (Main dealer) : [protected]

                            Mohd faishal ansari - [protected]

                            Transport paytm number uday: [protected]

                            Please help me urgently on this serious fraud issue, as this should not happen with the other common person.
                            May 25, 2019
                            Complaint marked as Resolved 
                            Verified Support
                            Apr 24, 2019
                            OLX India Customer Care's response
                            Dear OLX user,

                            We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details

                            Thanks,
                            Team OLX
                            One of team leader of olx group bangalore ... doing misbehave with my family while dealing ... at the same time he drunk using bed language...
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                              M
                              Mandar Satam
                              from Mumbai, Maharashtra
                              Apr 19, 2019
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                              Website: Olx

                              Iam also cheated by this ravish kumar/patel/singh who claims to be an indian army officer from delhi. He has an advertisemnt on olx for the google pixel 2 xl for 13000 bucks to which i replied for more details. He messaged me on whatsapp about the same. At first he seemed like a legitimate seller, that's why i called him as i was very much intrested. He said he could arrange a courier from delhi to mumbai but i have to pay for that. He asked me for 650 bucks as "delivery fee" which i was skeptical about for being this expensive to which he threw some # about this differing from the normal indian speed post as it was military post and was much faster. I very foolishly agreed to all that and paid him through google pay. Minutes later he sent me pictures of the delivery receipt and the packaging photo (Given below). On the receipt the sender's address was of nashik and the other photo of the package was photoshopped. I realized the text "indian army by post" was editted on the photo. I called him immediately and asked about the same to which he blabbered something and hung up. I asked him to return my money back, but he didn't ofcourse. I know it is not that big of an amount but many people unfortunately didn't realize the fraud this early, which i could have been a victim of. So guys do not trust anyone on an online basis, do all the payment related stuff face to face. And someone do something about these guys that are duping others and committing even more heinous crime of involving indian army's name in this.
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                                S
                                sharath kodi
                                from Bengaluru, Karnataka
                                Apr 19, 2019
                                Resolved
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                                This is sharath from banglore.
                                I was searching dio scooter in olx same time got a contact of seller naming
                                'prathap singh' who is a big fake guy telling in the name of indian army. So he will courier his vehicle, for that initial do 2k as courier charge after that again asking 10k for gp service.
                                I just questioned why all these before seeing the vehicle. Letter come to know hez doing cheating activities. Even phone number are switched off.

                                Vehicle details:-
                                All photos are mentioning below.

                                Please arrest all these types of earning ppl. Save ppl emotions and money dear olx team.

                                Forwarding all contacts details
                                Ph. No:- prathap singh[protected], [protected]
                                Apr 19, 2019
                                Complaint marked as Resolved 
                                Guy even forwarded the courier copy. Why these ppl are doing all fake activities to make money.
                                Verified Support
                                Apr 22, 2019
                                OLX India Customer Care's response
                                Dear OLX user,

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                                - Your registered phone number on OLX
                                - Transaction receipt if any, in context to advance payment.
                                - Ad id through which you have contacted the seller.
                                - Chat/message history with the seller.
                                - Contact number/email address of the seller.

                                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                Awaiting reply from you!

                                Thanks,
                                Team OLX
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                                  P
                                  Pavan choice
                                  from Mumbai, Maharashtra
                                  Apr 18, 2019
                                  Resolved
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                                  Resolved

                                  Address: I don't know, 560078

                                  Dear sir

                                  This is pavan from bangalore. Again i got person scamming like mobile he's telling i'm army officer.

                                  I don't why. Your not taking action against those people daily i seeing fake people adv. And those people saying i'm india army. So many innocent people loss money. And those innocent people thinking indian army doing this.

                                  Apka reputation karb hora hai

                                  Plz do anything those people track him
                                  And i got those people number.
                                  I'm sharing you
                                  I can give you those people number

                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]

                                  Please arrest those fake people
                                  May 24, 2019
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Apr 22, 2019
                                  OLX India Customer Care's response
                                  Dear Pavan,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the seller.
                                  - Chat/message history with the seller.
                                  - Contact number/email address of the seller.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Awaiting reply from you!

                                  Thanks,
                                  Team OLX
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                                    S
                                    Sumit Gadge
                                    from Noida, Uttar Pradesh
                                    Apr 17, 2019
                                    Resolved
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                                    Address: Yavatmal, Maharashtra

                                    Sahil is the army candidate from jabalpur whose advt on olx of camera750d whose price is 2000rs in olx and i deal with 18000rs.the sahil is firstly said me to send 2000rs for parcel arrived by paytm [protected] i pay money after next day the courier boy call me and said to pay 15000rs for security fund and said "if you not pay this u didn't get parcel" then i pay money.i asked him resone he said " it is only security fund which is refund when you get parcel And mode of refund in cash" then i pay money 15200rs.after some time courier boy called me and he said " you should pay first .then i asked him to refund first 15200 he said"no it will not refund if you pay 30000+400then we give you cash of amount 60400 directly after parcel you get".i called sahil kumar he said "it is process of army courier company. I know it is fraud then me and my friends go to courier center and told him all story courier manager said " in our company this policy is not available and said it is a fraud. If we asked him where is your location he said "it is our policy we didn't show or say our location to customer ".Then we goes to police station and said her all story police station police said they didn't catch him.
                                    Sahil kumar[protected]
                                    Courier boy[protected]
                                    Plz Olx you should accept only verified customer in olx not fraud like sahil kumar
                                    May 25, 2019
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Apr 22, 2019
                                    OLX India Customer Care's response
                                    Dear Sumit,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the seller.
                                    - Chat/message history with the seller.
                                    - Contact number/email address of the seller.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Awaiting reply from you!

                                    Thanks,
                                    Team OLX
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                                      V
                                      vnrawat431
                                      from Mumbai, Maharashtra
                                      Apr 16, 2019
                                      Resolved
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                                      Resolved

                                      Address: Dadri, Gautambudhnagar, Gautam Buddh Nagar, Uttar Pradesh, 203207

                                      I was planning to buy a phone under 15, 000 from OLX. I saw an ad of one plus 6 in 14, 000. I took the contact no. from the seller and called him to decide the meeting place.
                                      He showed his and the courier boy's Id's and said that the product will reach me in 50 min. since he lives in army camp so meeting is not possible. Now he showed the bill and all where army logo was posted. the certified army bill and different things, I thought I was correct.

                                      He asked me to pay 610 initially for the courier. and when I denied he said let's pay half half together. I did it.

                                      After some time the courier boy called me to ensure that he is coming and told his location. when I asked "bhai kitna time lagega" he told me, it will take 50 min.
                                      Now he called me again and said, army head office se message aaya hai apko 4, 125 pay karna padega. then I can move ahead.
                                      I called the seller to confirm. and he convinced so badly. I did the first payment.
                                      Similarly I did two other payments of 5, 147 and 5, 520. I was exhausted mentally. I consulted wih friends also, but all fault was mine. I was stucked in the trap.
                                      And now for the security reasons and by his promises o[censored]niform to return the money, they convinced me to pay 7, 000 + 7, 000.
                                      I took money from friends too. since I wanted to get my money back. he was saying that if You won't clear this message your money will be pending in the army account.
                                      In this way I paid 29, 202. and again he deemanded 5, 000 but now I don't have bro. It was the biigest foolish in the world.

                                      Their credentials provided are as follows :
                                      Acc no-[protected]
                                      Ifsc code - pytm0123456

                                      Please help me out if possible.
                                      May 26, 2019
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Apr 18, 2019
                                      OLX India Customer Care's response
                                      Dear OLX user,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                                      - Your registered phone number on OLX
                                      - Ad id through which you have contacted the seller.
                                      - Chat/message history with the seller.
                                      - Contact number/email address of the seller.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Awaiting reply from you!

                                      Thanks,
                                      Team OLX
                                      Apr 19, 2019
                                      Updated by vnrawat431
                                      As I have told that how they fooled me at the name of Army. I haven't expected such type of fraud. Still if I am calling at their no. they are asking for my Paytm password.
                                      How such criminals can be free to do these things. Crime branch should take a very strict action against these people.
                                      I am posting all the remaining screenshot I have taken.

                                      My contact- [protected]
                                      Ad Id- www.olx.in/bf/chat/user/[protected]/[protected]
                                      Chat history will be attached.
                                      Contact no. Of the seller- [protected], [protected],[protected].
                                      No. at which payment was done- [protected]

                                      Please I want my money back.

                                      Thankyou!

                                      Apr 19, 2019
                                      Updated by vnrawat431
                                      Adding to the above screenshots these are few more which he sent to prove that he is real Army-man

                                      Verified Support
                                      Apr 24, 2019
                                      OLX India Customer Care's response
                                      Dear OLX user,

                                      We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details

                                      Thanks,
                                      Team OLX
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                                        S
                                        sbothra
                                        from Bengaluru, Karnataka
                                        Apr 14, 2019
                                        Resolved
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                                        Resolved

                                        Address: Shop No. 32, New Bhagat Singh Market, Malviya Nagar Main Market, New Delhi - 110017, New Delhi, Delhi, 110017

                                        Hello sir,

                                        I had posted an ad on olx on 7th april, 2019 about selling my google home speaker. The ad id is [protected]. I found a buyer named gunjan kumar from new delhi and he was interested in purchasing the speaker. We finalized the amount as 5500. Following are his contact details:

                                        Phone no: [protected]
                                        Gmail id : ucc. [protected]@gmail.com
                                        Address: shop no. 32, new bhagat singh market, malviya nagar main market, new delhi - 110017

                                        He told me to deliver the courier and as soon as the courier is dispatched, he will give me the amount. I sent the courier on 12th april, 2019 via dtdc. You can find the dtdc consignment no in my attachments. After sending the courier, i am regularly pinging him and talking to him on phone for cash, but he always tell that he will send in some time, but he doesn't send. Everday, i call him more than 20 times and he doesnt pick up the phone. I am pasting my whatsapp conversations with him as proof. Till now, he has only given me 1000 rupees out of 5500. Remaining 4500, he has not given and he is evertime delaying it. I am attaching all possible proofs i can. Also he has received the product and still he is not doing the payment. Please help me in getting my payment and also punish him so that he doesnt do the same thing to other people. Also, please take help of delhi police and punish that guy. I have provided his address. Its genuine. Please sir, help me in getting my money? Please also take help of delhi police. You can contact me at [protected]
                                        May 18, 2019
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Apr 15, 2019
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        Greeting From Team OLX!

                                        We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

                                        Thanks,
                                        Team OLX
                                        He send me a message on olx or said I want to exchange with your phone send me 1500 RS then he said I am amry person then say send 2500 as a insurance otherwise handset may be damaged
                                        I have no. Of the fraud [protected].please help
                                        I lost 25000 RS please help
                                        OLX complaint no. Is TS30193
                                        OLX India Customer Care's response, Apr 24, 2019
                                        Verified Support
                                        Dear Kamal,

                                        We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [email protected] with complete details

                                        Thanks,
                                        Team OLX
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