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D
Dibyajyoti Hazra
Mar 12, 2019
Resolved
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Address: F-802, Tanish Srushti, Alandi-Markal road, Alandi, Pune, Maharashtra, 412105

Dear sir/ madam,

Victime:- dibyajyoti hazra
Contact no:- [protected]
Area:- alandi

Accused deatils:- avinash, anurag yadav
Address:- ashokenagar pune
Contact:- [protected], [protected]

Deatails:-
I belong to a middle class family where i have 6 dependants. I earn monthly 25000 by working in a private company. For last few months i was looking for a part time job so that i can earn some extra money since its difficult to manage with this little amount that too when you are staying in rent. So i started searching for part time job in an online application called olx. I found a part time job noting that parttime massage therapist needed where they are looking for male candidates from across india. I found this job option on 9/3/2019. I called the contact person avinash whose number is [protected] on 10/3/2019. He told me that its an italian massage where you need to provide massage to premium clients and you can earn accordingly. Whatever amount you will get from client 30% of that amount you need to provide to company agent and the rest is yours. I agreed. He told me that there is a joining fee of 500/- that is required for police verificatiin and also to generate a license to the agency they are running. I agreed and transferred the amount. The bank's brunch address was of dilshad colony, new delhi but the guy was saying that he is calling from pune. Still i agreed since i was in need of money. Later after 1 hour i got a call from a trainer who was supposed to train me about the techniques. He told me that i need to purchase the whole massage kit which was worth 50000. I told that if i can buy it now; then why should i search for a part time job? He told me that you can contact avinash for this; because without the kit; you will not be allowed for the massage. Then i called avinash; he told me that he need to talk to his boss; who is mr. Anurag yadav; and will find a solution and will call me back. I told ok. After 1 hour i got a call from avinash. He told me that it is true that you must have that kit; since without that you will not be allowed. There is an option; if you can pay us 4230/- amount as downpayment; then the rest amount will be converted to emi of 2000/- per month from agency end. He told me that there is no more hidden cost; you jist pay us this 4230/- amount and i will book your slot. I had no option since i was looking for some extra money on monthly basis. I thought its just one time cost; so i should spend it. So i transferred this 4230/- amount to his bank account. Then i called him and he told me that i have a slot of 9pm to 11pm where i will get 22500/- amount after agency margin deduction. I agreed. Then i started calling after 1 or 2 hours prior to my booking timing. He was not receiving. At 8:45pm he received my call and told me that customer has cancelled her booking and has asked for either 3 to 5 am slot or next day 9 to 11 pm slot. He asked me which slot do you prefer? I replied that i will go for 3 to 5 am slot. He told me ok. Also he told me that i will get a pick up at my desired address by 2:30am and i need to send the location details to the trainer. I agreed. Till 12:40am avinash picked all my calls and assured me thaf everything is fine and i will get a call by 2am. I started calling both avinash and the trainer from 2 am. I called approaximately 40 to 50 times but none of them picked my call. I messaged the trainer but got no reply. I send msgs to avinash on whatsapp, but no reply. At last i went to sleep at 5am. Now today; 11/3/2019; again i started calling avinash but he was not picking up my call. At last i got annoyed with this and sent him msg on whatsapp by saying that you guys are looting poor people's money by providing them wrong hope. Which is wrong. He wrote me that till the time he is in that agency, noone can loot my money. I found a bit hope again. Then when i called again avinash, he told me that today you will definately have a slot of 9 to 11pm; and the driver will come down to your address at 8:30pm. I agreed. Now when i called avinash at 8pm for the update; he told me that he had forgotten to mention that there is a monthly cab charge of 2500/-. I told him that if it is so; i dont need your pickup service; i will personally book ola cab and will reach to the destination. He told me that they will not allow it; i must need to reach the destination by an agency car only. I had no option again and i transferred 2500/-. Then for confirmation when i called him that i have transfered the amount; he told me that he has mistakenly mentioned 2500/-. Actually its 4000/-. I got very much annoyed and started shouting. I asked them for refund of all money that i have transfered. He told me that its not possible now. I had no option. I asked him again; please please tell me; if i send you this 1500/- more; will there be any further hidden cost that you guys will tell me later? He told me no. So i transferred and he guranteed me that the driver will come to pick me up at 8:30pm. At 8:30pm; when i called him again; he told me that his boss; mr. Anurag yadav need to talk to me, i told ok. I cleared him everything and he told me thaf he has cancelled my booking slot since i have not paid the full amount of the kit. I told that as avinash told me i have sent the 4230/- amount. He told me that avinash was wrong. Avinash is looting poor people so he will fire him by today itself. I told him that its your personal matter; i have nothing to do with that. You just tell me that what about my booking and what about my money that i have already transferred. He told me that for the kit you need to pay us 10000/-. 4230/- you have already paid. So if you pay us the rest 5770/- amount; i will book your appointment by tonight 11 to 2pm only. The cab driver will pick you up by 10:30pm. I asked him that can you provide gurantee? He told me that my office is in ashoke nagar pune, behind dominoz pizza. You can come anytime and can check whether i am doing anything wrong or not. I asked for his personal number but he did not provide me the same. He assured me that whenever you call avinash; just ask him to transfer the call to me. I will pick up your call everytime. I transferred 5770/- amount and called him. He guranteed me that he has booked a time slot of 11 to 2am tonight and i will get a pickup by 10:30. He also told me to be ready in casual dress. Now when i started calling avinash, at 10:30pm; he was not picking up. I called approaximately 10 to 15 times. But no response. Then i called him from my wife's number. Then he picked and started shouting that i have manipulated his boss to fire him. When i have nothing to do with anyone of them ; here i am looted. Its not only me; you can find many of these adds in olx where they are looting massive amount from poor people and no one is doing nothing. Even if they provide 50% of this much amount to police; these guys live freely. I request you to kindly take xharge against these 3 person and refund my all money back. I have transferred a toral of 14500/- to them and i need that back
Apr 14, 2019
Complaint marked as Resolved 
Verified Support
Mar 14, 2019
OLX India Customer Care's response
Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
2) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to your response.

Regards,
Team OLX.
If olx reject an advertisement, it won't give specific reason instead it give list which is very confusing. Also OLX consider that advt. in count even it is rejected and not published.
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    Roohina
    Mar 11, 2019
    Resolved
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    Address: Doddabasthi, 67, 560056

    I hve purchased an dio scooter (Ka02 jf1549) from a person named vikas patel 0n 10/03/19, phone number:[protected], [protected]. Adhar card details :vikas patel,[protected]. Till now we have paid rs20600. Now this fraud person is saying us to pay again rs7000 nd he will refund it. He is changing his words after every payment and he is ansring the calls properly nd talking very rudely. We are ready to give all the details about him take the action as soon as possible. My email id:[protected]@gmail.com plz take the action.
    Apr 14, 2019
    Complaint marked as Resolved 
    Verified Support
    Mar 14, 2019
    OLX India Customer Care's response
    Dear OLX User,

    We're sorry for the inconvenience caused to you.

    We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

    1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
    2) Alternatively, you may also share the suspect's contact details used on OLX with us.
    3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
    4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

    As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

    Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

    In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

    We look forward to your response.

    Regards,
    Team OLX.
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      Irfan Giri
      Mar 11, 2019
      Resolved
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      I just felt that the two person who contacted me was a fraud, as coincidentally both of them from u. S army one of them told me that he wants to buy the product for his son who is in india and smartly asked for mail id first and then banking details and for second so called us army man i didn't responded..
      Please refer the attached files.
      I kindly request you to look into this matter as for me i have identified, but in future anyone can be a victim of this kind of fraud. And for olx please make it more secure by asking more information during registration of any person whether its buyers or sellers.
      See the attached files.
      Apr 15, 2019
      Complaint marked as Resolved 
      Verified Support
      Mar 14, 2019
      OLX India Customer Care's response
      Dear OLX user,

      Greetings from Team OLX!

      I would love to assist you with your concern, however, I am unable to comprehend it.

      Could I request you to elaborate your concern for me to help you in a better way?

      It would be great if you could share the Ad Id/URL of the Ad that you are referring to. It will allow me to look into the account accordingly.

      Alternatively, please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number.

      We look forward to assisting you. Please email all the details on [protected]@olx.in.
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        mohanmcm
        from Chennai, Tamil Nadu
        Mar 9, 2019
        Resolved
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        Address: 560048

        Hai sir,
        My name is mohan from bangalore.
        Hi sir!
        Greetings!
        I would like to bring one issue of cheating done by a person vikas patel. Through paytm bank accout

        He was created a ad of selling a honda grazia bike in olx and told me to deposit 30000 in his paytm account. I argue with him i will send the money after i got the bike but he did not accept for that and he's way of talking skills made me to to believe and i deposited the amount in his paytm account, later on i came to know that i was cheated by him after deposing the amount he did not send the vehicle pls kindly revert the amount of 30000 which i was deposited we have faith in paytm as it is a reputed and service oriented for the customers hope you will understand my problem and do the needfull.

        After that i went to cyber crime police station and i given complaint also still i didnt get any response from them.
        Apr 15, 2019
        Complaint marked as Resolved 
        Verified Support
        Mar 15, 2019
        OLX India Customer Care's response
        Dear Mohan,

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

        - Your registered phone number on OLX
        - Ad id through which you have contacted the seller.
        - Chat/message history with the seller.
        - Contact number/email address of the seller.
        - Please update if the seller shared the number through voice or text message.

        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

        Awaiting reply from you!

        Thanks,
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          B
          bijoy130
          Mar 9, 2019
          Resolved
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          Address: Orange IT Park, Volga Restaurant Building,, Nr Chest Hospital Road,Medical College,, Kozhikode, Kerala, 673008

          I paid rs.4275 for an ipod which advertised on olx by arihant jain, from rajasthan. I paid him on[protected]. After receiving the money he told me that he is going to courier it. And later he gave me a fake awb tracking number. After two weeks i asked him about the courier then he said that it was returned by somehow. He assured me to refund the money on that time. Its over one month exact 37 days gone. No reply from him. I paid the cash 2 times by upi transfer. I kept the reference number also. Now he is dont replying me and did not initiate to refund my money.
          Apr 15, 2019
          Complaint marked as Resolved 
          Verified Support
          Mar 14, 2019
          OLX India Customer Care's response
          Dear OLX User,

          We're sorry for the inconvenience caused to you.

          We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

          1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
          2) Alternatively, you may also share the suspect's contact details used on OLX with us.
          3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
          4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

          As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

          Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

          In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

          We look forward to your response.

          Regards,
          Team OLX.
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            A
            Alisha Dulom
            from Jorhat, Assam
            Mar 8, 2019
            Resolved
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            Address: 791111

            I saw a ad for persian cat by the seller romil, i called him in this no. [protected] and ask if any cats is available.. He said yes and delivers all over india via train services. He send me all the videos and photos of kittens and his account detail-
            Name:manish diblan
            Account no:[protected]
            Ifsc code - sbin0003853
            And atmcard no also.. So i traveled the amount 14500 /- and he said parcel will be delivered after the payment via train to naharlagun. Parcel was suppose to delivered after 2days and send me the delivery boy name and no
            Gopal delivery boy[protected]
            After 1 day the deliver boy call me and said the cat has been captured by assam police and then he switched of his phone.
            I contacted the seller and now he have blocked my no. And now he changed his seller name rapidly romil to ayan now and his seller location too.. He has so many fake pet seller account or more..
            Please help me and help yourself
            His mouth will be sugary do not melt
            +1 videos
            Apr 14, 2019
            Complaint marked as Resolved 
            Mar 08, 2019
            Updated by Alisha Dulom
            He has so many videos of Persian kittens
            Verified Support
            Mar 14, 2019
            OLX India Customer Care's response
            Dear OLX user,

            Greetings from team OLX!

            We have now escalated this from here. The team will take an action on this at the earliest.

            We also request you to take the help of Legal Authorities and file an FIR for the same.
            In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

            For any information, the Police can reach out to us on [protected]@olx.in.

            Further, we would suggest you not to make any Advance Payment now onwards.

            Feel free to write back to us, in case you need any further assistance.

            If you wish to have a word with us, please call our customer care number at[protected]:00 am to 07:00 pm) available seven days a week.
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              R
              Raashid Pir
              Mar 8, 2019
              Resolved
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              Address: New Delhi, Delhi

              Dear sir/madam i'm from srinagar and i just came across a scam done by some goons out there in the name of our indian army, they firstly post the advertisement on olx about selling of a vehicle, that too on a great price, they use army identification cards to get trusted. As they proceed further, they make you believe that it's an army officer who you are talking to. This thing can get serious if not stopped right here. I'm forwarding you some pictures, i hope to get a great response from the pride of our nation. Jai hind
              Apr 14, 2019
              Complaint marked as Resolved 
              Verified Support
              Mar 14, 2019
              OLX India Customer Care's response
              Dear OLX User,

              Greetings from Team OLX!

              I would love to assist you with your concern, however, I am unable to comprehend it.

              Could I request you to elaborate your concern for me to help you in a better way?

              It would be great if you could share the Ad Id/URL of the Ad that you are referring to. It will allow me to look into the account accordingly.

              Alternatively, please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number.

              We look forward to assisting you.
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                P
                Ponnu prabhu
                from Bengaluru, Karnataka
                Mar 8, 2019
                Resolved
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                Hi everyone
                On march 07 i saw olx post in the name of indian army man selling her bike. Total fraud dash person. I paid double digital amount. I paid three amount he keep on asking money only not delivery... From heart i saying friends dnt buy anything from olx dnt trusts this site. Olx allowed this type of fraud dash person for register. Frist olx wrong. Please friend's dnt buy from olx.

                Hello olx,
                Be respect to the customer who are using your site. Fraud olx and fraud dash seller. That fraud dash person using our indian army naming doing... If your are indian take step for this.
                Apr 10, 2019
                Complaint marked as Resolved 
                Verified Support
                Mar 08, 2019
                OLX India Customer Care's response
                Dear OLX User,

                We're sorry for the inconvenience caused to you.

                We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
                2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
                4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                We look forward to your response.

                Regards,
                Team OLX.
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                  A
                  Ananddange
                  from Pune, Maharashtra
                  Mar 7, 2019
                  Resolved
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                  The owner pretends to be army man & he took 3000 in advance from me for gate pass. Further he was asking for more 17000rs & i refused to give. His name on olx was Sandeep Ramkishan Yadav &truecaller Vikar Kumar. Following are the numbers he used to contact me:
                  Owner : [protected], Courier Boy: [protected] and Paytm no. : [protected] I want my money back as soon as possible.
                  Apr 14, 2019
                  Complaint marked as Resolved 
                  Mar 07, 2019
                  Updated by Ananddange
                  The name is Vikas kumar.
                  Mar 07, 2019
                  Updated by Ananddange
                  I also have their Photos displayed on Whatsapp. Please resolve this problem as soon as possible. I recently came across many complaints about fake advertisement by Vikas Kumar.

                  Verified Support
                  Mar 14, 2019
                  OLX India Customer Care's response
                  Dear OLX User,

                  We're sorry for the inconvenience caused to you.

                  We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                  1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
                  2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                  3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                  As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                  Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                  In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                  We look forward to your response.

                  Regards,
                  Team OLX.
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                    Y
                    y2ketan
                    from Thiruvananthapuram, Kerala
                    Mar 6, 2019
                    Resolved
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                    Address: Pune, Maharashtra

                    Bought a canon lense yesterday from namprit pune based on an olx listing. Paid rs 5750 tp priya patankar idbi bank, account number [protected], ifsc-ibkl0000588. Now the seller is not responding to my communication and has blocked my number. Please investigate urgently. The seller has also removed the ad yesterday. Thanks, ketan shah [protected], [protected]@gmail.com
                    Apr 7, 2019
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 06, 2019
                    OLX India Customer Care's response
                    Dear OLX User,

                    We're sorry for the inconvenience caused to you.

                    We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                    1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
                    2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                    3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
                    4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                    As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                    Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                    In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                    We look forward to your response.

                    Regards,
                    Team OLX.
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                      N
                      NM Reddy
                      Mar 5, 2019
                      Resolved
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                      Resolved

                      Hi sir!
                      Greetings!
                      This is manujender reddy working as ncc officer in 4 air air sun ncc warangal i would like to bring one issue of cheating done by a person sahil kumar through paytm bank accout
                      The facts of the issue are i was asked to send 20000 thousand rupees for a false trading in olx by
                      Dharmendra singh paytm bank holder with the account number[protected] ifsc code pytm0123456 with transaction upi reference no 2019:09-02 12:28:47 pm[protected]
                      He was created a ad of selling a royal enfeald bike in olx and told me to deposit 20000 in his paytm account which mentioned above and i deposited the amount in his paytm account, later on i came to know that i was cheated by him after deposing the amount he did not send the vehicle pls kindly revert the amount of 20000 which i was deposited we have faith in paytm as it is a reputed and service oriented for the customers hope you will understand my problem and do the
                      Apr 8, 2019
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 06, 2019
                      OLX India Customer Care's response
                      Dear OLX user,

                      Greetings from team OLX!

                      We have now escalated this from here. The team will take an action on this at the earliest.

                      We also request you to take the help of Legal Authorities and file an FIR for the same.

                      In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                      For any information, the Police can reach out to us on [protected]@olx.in.

                      Further, we would suggest you not to make any Advance Payment now onwards.

                      Feel free to write back to us, in case you need any further assistance.

                      If you wish to have a word with us, please call our customer care number at[protected]:00 am to 07:00 pm) available seven days a week.
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                        R
                        royalvicky
                        from Korba, Chhattisgarh
                        Mar 4, 2019
                        Resolved
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                        Address: bhimanagar sawangi meghe wardha, Wardha, Maharashtra, 442001

                        The army solider named vikas patel uploaded bike add in olx on02.03.2019 at rs. 18000, he asked to give rs.5150 on date 04.03.2019 for army transport and other after bike recive to me, he told after he left from deoli he working in maharashtra so transportation will take charges, i sent money through phonepay. After sometime the courier person calls from deoli and told me that your packege is banned. If you want delivery of the vehicle you have to pay the amount to the vikas patel. I refuses to pay the remaining amount before the delivery of the vehicle. So he refuses to delivers the bike to me.in this case i lost 5150 rupies. Please resolve the case as soon as possible.
                        Apr 7, 2019
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 06, 2019
                        OLX India Customer Care's response
                        Dear OLX User,

                        We're sorry for the inconvenience caused to you.

                        We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                        1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
                        2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                        3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
                        4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                        As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                        Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                        In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                        We look forward to your response.

                        Regards,
                        Team OLX.
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                          C
                          cs25693
                          from Bengaluru, Karnataka
                          Mar 3, 2019
                          Resolved
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                          Resolved

                          Address: Marathalli, 560037

                          I am chandan kumar sahoo saw a good bike deal in olx. Then i contact the owner of the post in phone. He said he is a indian army praveen kumar and working in banglore airport. His transfer happened so he need to sell his bike. Then he said by army delivery system he will send the bike. Then he took 49000 from me step by step by giving all the fake documennt army liqure card, adhar card, and other details. I complained in cyber cime police station banglore but till now didnt get any result. Please help me to get back my money
                          Apr 6, 2019
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 06, 2019
                          OLX India Customer Care's response
                          Dear OLX User,

                          We're sorry for the inconvenience caused to you.

                          We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                          1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
                          2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                          3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
                          4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                          As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                          Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                          In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                          We look forward to your response.

                          Regards,
                          Team OLX.
                          Helpful
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                            A
                            Akash Balaji
                            from Hyderabad, Telangana
                            Mar 3, 2019
                            Resolved
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                            Resolved

                            Address: Hyderabad, Telangana

                            I recently saw an ad of iphone 7plus on olx and i contacted the person and he was a military person and he said he sent the parcel through some miltry post and i played him the full price for the phone which is 16000 and he asked he asked me to pay extra of 10, 300 and i payed the amount now he is saying that i have paid it wrong and he is asking me to pay again 10, 300 and i said i won't pay. Please help me i want my money back. He has all my money and i have not received the phone also. Please help me get my amount back to me, please. I saw the ad on olx. He also added the wrong address and everything after i payed the amount he removed his ad from olx
                            Apr 6, 2019
                            Complaint marked as Resolved 
                            Mar 03, 2019
                            Updated by Akash Balaji
                            I also have his afshar card number and his proofs with me. Do let me know if there is anything else u need. Please help.
                            Verified Support
                            Mar 06, 2019
                            OLX India Customer Care's response
                            Dear OLX User,

                            We're sorry for the inconvenience caused to you.

                            We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                            1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
                            2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                            3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
                            4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                            As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                            Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                            In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                            We look forward to your response.

                            Regards,
                            Team OLX.
                            Somebody has given my car pics and is teasing me with those on it. And he has put my phone number on it I have not postes this ad. This is a fake ad so Pls kindly report that one and block his I'd. I will be grateful to uhh. And it's irritating me a lot. I'd of advertisement:- [protected] and block this user I'd
                            OLX India Customer Care's response, Mar 6, 2019
                            Verified Support
                            Dear OLX user,

                            We can see that the above-mentioned Ad is no longer active. Feel free to report to us anything suspicious on [email protected].

                            Thanks,
                            Team OLX
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                              A
                              Avanish Pratap Singh
                              Mar 3, 2019
                              Resolved
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                              Resolved

                              Address: Nagpur airport army cantt Dr Babasaheb international pin code-440006, Nagpur, Maharashtra

                              My name - avanish pratap singh
                              Sell olx maruti alto 800lxi fraud and give indian army documents
                              Deal done on 80000 rs only address give me nagpur airport indian army cantt nagpur
                              Andtold me to give him 21250 rs extra (Refundable fee)
                              Total-{101, 250rs} i give him
                              Fraud person name - mo. Irshad khan
                              1st time transfer 7250 rs parsal booking amount
                              Transfer money account number
                              Paytm account number
                              Ac no. - [[protected]]
                              Ifsc code-pytm0123456
                              I give him total amount (One lakh one thousand two hundred fifty rupees) in 11 instalments from phonepay app
                              Please do something and refund my all money🙏🙏
                              Apr 6, 2019
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 06, 2019
                              OLX India Customer Care's response
                              Dear OLX User,

                              We're sorry for the inconvenience caused to you.

                              We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                              1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
                              2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                              3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                              As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                              Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                              In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                              We look forward to your response.

                              Regards,
                              Team OLX.
                              I am a regular user of OLX. Your old website was very user friendly. I am facing below issue from your updated UX.

                              - Chat box is loading very slow.
                              - Mobile notification is not working.

                              Hope you will consider the above issues seriously to stay back your customers.

                              Thanks!
                              Location of my city is not available on OLX. My city Is Nakhatrana - kutch 370615 which is not available on OLX .
                              I am facing issues while selling because customers are getting angry " i[censored] are from Nakhatrana then why address is showing Bhuj ? "
                              Plz update city NAKHATRANA in ur OLX .
                              Help me regarding this issue as soon as possible.
                              Helpful
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                                M
                                Mukul Gadh
                                from Sonipat, Haryana
                                Mar 3, 2019
                                Resolved
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                                Resolved

                                Address: Sirca/Rajasthan, Yamuna Nagar, Haryana, 135001

                                Firstly i saw an ad.in olx sirca for one plus6t for 23000 mobile, then i call him but he said that he is in indian army bsf iinindore, then he said he will send mobile through overbite express and i have to pay half which was 10500, then i paytm him the half amount money and he send me the fake blur courier receipt of overnite courier which i try to track was showing invalid tracking id. At 2 pm the courier boy call me and say that you have to do full payment before receiving the courier but i dont pay him the amount. Then i call the seller (Ajay yadav bsf) he said that its our office work you have to submit full amount only the you will receive the phone. I paid him the full amount at 5pm because of the fear of previous 10500rs risk, then he said that courier reports are saying that amount is not completed yet, so i have to pay more 2120 for their complaint receipt which i will get it back after delivery, so i paid that money too because of previous paid money fear/risk, but after that payment, the courier boy and the bsf, both switched off their phone / crashed the sim card, and i got scammed, please help me, i got scammed by 25220 rs
                                Seller name in olx: ajay yadav bsf ([protected]) courier boy:-[protected]
                                Paytm no [protected]
                                Adhaar number he gave me[protected]
                                Bsf card personal number[protected]
                                Apr 6, 2019
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 06, 2019
                                OLX India Customer Care's response
                                Dear OLX user,

                                Greetings from team OLX!

                                We have now escalated this from here. The team will take an action on this at the earliest.

                                We also request you to take the help of Legal Authorities and file an FIR for the same.

                                In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                                For any information, the Police can reach out to us on [protected]@olx.in.

                                Further, we would suggest you not to make any Advance Payment now onwards.

                                Feel free to write back to us, in case you need any further assistance.

                                If you wish to have a word with us, please call our customer care number at[protected]:00 am to 07:00 pm) available seven days a week.
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                                  S
                                  Sai Pradeep nani
                                  Mar 3, 2019
                                  Resolved
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                                  Resolved

                                  Address: S-2 C-276 sacchivalaya nagar colony vanasthalipuram 500070, Hyderabad, Telangana, 500070

                                  Respected indian army
                                  We are very proud o[censored]
                                  But some people are doing fraud by the name of indian army one person name "manjeeth" has took 17250rs from me by saying be is saling his scooty but till now he did not send any scooty and not done any refund and he has changed my paytm number and password please tank an action on him and make we will get out refund back
                                  Apr 7, 2019
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 06, 2019
                                  OLX India Customer Care's response
                                  Dear OLX user,

                                  Greetings from team OLX!

                                  We have now escalated this from here. The team will take an action on this at the earliest.

                                  We also request you to take the help of Legal Authorities and file an FIR for the same.

                                  In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                                  For any information, the Police can reach out to us on [protected]@olx.in.

                                  Further, we would suggest you not to make any Advance Payment now onwards.

                                  Feel free to write back to us, in case you need any further assistance.

                                  If you wish to have a word with us, please call our customer care number at[protected]:00 am to 07:00 pm) available seven days a week.
                                  Helpful
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                                    P
                                    Poosa
                                    from Delhi, Delhi
                                    Mar 3, 2019
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110096

                                    Dear sir,
                                    I saw the advertisement in olx car name of naveen singh tomar.
                                    He advertisement about his wagonr up 25 bl 1781.
                                    And he found fraud and claim himself as crpf officer.
                                    I deposited in his account rs.1, 52, 988/-.
                                    Now he switched off his phone.
                                    His number [protected].
                                    Please help us.

                                    Regards
                                    Sandhya kanojia
                                    Mob.[protected]
                                    Apr 7, 2019
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 06, 2019
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We're sorry for the inconvenience caused to you.

                                    We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                                    1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
                                    2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                                    3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
                                    4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                                    As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                                    Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                                    In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                                    We look forward to your response.

                                    Regards,
                                    Team OLX.
                                    Helpful
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                                      R
                                      rajkumar godara
                                      Mar 3, 2019
                                      Resolved
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                                      Resolved

                                      Address: Suratgarh, Jhunjhunu, Rajasthan

                                      Sir i see a add by naveen on olx mi note 6 pro. I chat with thane he send tha cont num.[protected] i called him. He said me first rs.1050 paytm. I am send paytm num.[protected]. Him rs 1050. The army men said me tha parsal get you in 3hour. I wait 3 hour. Then courboy call him anf said first you pay rs.3100 security charge. I pay 3100 for secruty charge. After some time the couarboy call me and said you pay first rs.3000 and after 2 mint pay 100
                                      And i pay on paytm 3100. After some time cauriur boy call me and said you pay 2770 and you do not this you lose 6200 i pay 2770 pay. And after pay 5170on his paytm num. Sir i lost my 15000 rupay.
                                      Plz sir help me.
                                      Army men num.[protected]
                                      Paytm num.[protected]
                                      Courir boy num.[protected]
                                      Apr 7, 2019
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Mar 06, 2019
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We're sorry for the inconvenience caused to you.

                                      We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                                      1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
                                      2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                                      3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                                      As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                                      Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                                      In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                                      We look forward to your response.

                                      Regards,
                                      Team OLX.
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                                        J
                                        JAY THORI
                                        Mar 2, 2019
                                        Resolved
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                                        Resolved

                                        Address: Suratgarh 335804, Sri Ganganagar, Rajasthan

                                        Sir parso mene olx par mi note 6 pro ki ad dekhi thi jisse mene baad m baat ki usne mujhe army vala bn kr baat ki
                                        .usne bola ki mujhe kisi se milne ki permission nhi h fon apko parsal se diya jyega to humne ha kr di usne phle Rs.1050 paytm krva liye ..bad m ese krte krte usne tax ka bol kr 20000 rupay le liye.na fon mila na pese us fraud k num abhi bhi on h jiske num h . Mob.[protected]
                                        Paytm num.[protected]
                                        Plz help me Sir.
                                        Apr 12, 2019
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Mar 06, 2019
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We're sorry for the inconvenience caused to you.

                                        We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

                                        1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
                                        2) Alternatively, you may also share the suspect's contact details used on OLX with us.
                                        3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                                        As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

                                        Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                                        In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                                        We look forward to your response.

                                        Regards,
                                        Team OLX.
                                        Helpful
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