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A
asim4u
from Dehra Dun, Uttarakhand
Sep 29, 2018
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Address: Haridwar, Uttarakhand, 247661

Hi,
Olx team

I suggest you to make olx paid service with minimum charges. Because there are a lot o[censored]nwanted users & ad are available on olx, i also become victim of rs. 42000/- fraud with me on olx.
Olx must be aadhar/kyc verified.
For example, if anybody want to by iphone x, there are alot of fraud users available, that need to be remove.
Plz do something for your betterment as well as the users.

Thanks
Asim
[protected]@gmail.com
+9 photos
Nov 4, 2018
Complaint marked as Resolved 
Sep 29, 2018
Updated by asim4u
निवेदन यह है की कल दिनांक 30-03-18 को मेने olx site से एक व्यक्ति से मोबाइल की 35000 रू. में डील की थी उसने अपना whatsapp no.([protected], [protected], [protected]) मुझे दिया और उसने बताया वो आर्मी में है, और अपना आधार कार्ड, आर्मी कार्ड मुझे भेजा और मेरे से मेरा आधार कार्ड भी लिया, इसके बाद उसने बोला के मेरे बैंक खाते में 15000 रू. भेजो तभी में आपको आर्मी केंट से पार्सल कर दुगा, बाकि पैसे जब मोबाइल मिल जाए तब दे देना, मुझे यकीन हो गया के जब आर्मी में है तो मेरे साथ धोका नहीं होगा।
मेने उसे 15000 रू। बैंक खाता नो. [protected] IFSC PUNB0233300 में भेज दिए।
उसने मुझे पार्सल कंपनी INDIAN OVERNIGHT Express की जानकारी दे दी, और पार्सल कंपनी से मैसेज ([protected]) से मेरे मोबाइल नो. पर आया के कल आपका पार्सल मिल जाएगा।
आज दिनांक 31-03-18 को पार्सल कंपनी से कॉल आया के आपका पार्सल भगवानपुर आ गया लेकिन आपको नहीं मिल सकता क्युकी मोबाइल मालिक ने होल्ड किया अभी delivery न दे पहले उसका पेमेंट पूरा करना होगा।
मेने उसका बाकी 20000 रू. उसी खाते में भेज दिया। उसके बाद पार्सल कंपनी ने बोला के आपको 5150 रू कंपनी के Paytm No. ([protected]) में डालने होंगे जो की इन्शुरन्स फाइन है वो आपको पार्सल मिलते ही वापिस हो जाएगा, यदि आप पेमेंट नहीं करते हो तो पार्सल आपको नहीं मिलेगा, मेने 5150रू. Paytm No. ([protected]) में जमा कर दिए, उसके बाद उन्होंने कहा की एक और फाइन5150रू. डालना होगा तब delivery मिल पाएगी।
मेने और पैसे उन्हें नहीं दिए और उन्होंने मुझे कोई मोबाइल नहीं दिया।
श्रीमान आपसे अनुरोध है की इस ठगी ग्रुप का पर्दा फास करके इन पर तुरंत कार्यवाही करने की कृपया करे और मेरे 40150 रू.. दिलाने की कृपया करे।
Verified Support
Oct 03, 2018
OLX India Customer Care's response
Dear Asim,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered phone number on OLX.
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX
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    C
    chandu sir
    from Pune, Maharashtra
    Sep 29, 2018
    Resolved
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    Address: Kurnool, Andhra Pradesh, 518395
    Website: Olx

    Sir my name is j chandra sekhar i am from andhra pradesh. I am purchased mobile in olx. That men tell me i am belongs to the indian army. You don't worry i am send u parcel. The cooriyar boy call to mobile number is [protected]. He asked me send me money i am give to parcel. I am send cooriyar boy 5100 rupees. And mobile seller boy mobile number is [protected] to 12600 rupees. And finally i am lose the 17700 rupees. After a day i am call men. He said who are u ur parcel pending for 3 month. Final i am lose the money. So please please please help me sir
    +2 photos
    Nov 3, 2018
    Complaint marked as Resolved 
    Sep 30, 2018
    Updated by chandu sir
    Sir I have all proof and call recordings and WhatsApp chatings also please please please help me sir

    Oct 02, 2018
    Updated by chandu sir
    These proofs send me the fruad person. Please help to 2

    Verified Support
    Oct 03, 2018
    OLX India Customer Care's response
    Dear Chandu,

    Thank you for sharing the concern with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

    And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

    Thank you for contacting OLX!

    Thanks,
    Team OLX
    Am also facing same problem...please cl me...its most use for me...my no [protected]
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      V
      Venkat Sumathi
      from Chennai, Tamil Nadu
      Sep 29, 2018
      Resolved
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      Address: New Delhi, Delhi

      Dears my olx complaint number is ts16841and still now i have not received any information from you. Please confirm my request and help me to recover my money back from them. Tks

      My complaint details are below fake email with frauds

      Fake email [protected]@gmail.com

      Fraud vaishnavi mobile number [protected]

      Fraud senior lady mobile [protected]

      Fraud senior lady mobile [protected]

      Fraud senior lady mobile [protected]

      My money transfer cheating bank account number details

      Fraud dhiraj

      Ac number [protected]

      Ifsc code punb0061900
      Punjab national bank
      New delhi

      I was cheated online money transfer rs by18050 above mentioned fake frauds please catching that frauds recover my money back from them. Tks
      Nov 7, 2018
      Complaint marked as Resolved 
      Verified Support
      Oct 03, 2018
      OLX India Customer Care's response
      Dear Venkat,

      Thank you for sharing the concern with us.

      We have forwarded the details to our concern team so that they can take appropriate action on the same.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

      Addressing your concern is our priority and we will always give you the best possible service.

      Thank you for contacting OLX!

      Thanks,
      Team OLX
      Am also facing same problem...u can call it means most useful for me...my no is [protected]
      Iam trying to findout old jeep in olx. when i opend olx and try for jeep, i cant findout because only one person filling with fake jeep postings from different places, i think something wrong with him just u browse it check it and block mim. bcos of him we cant find genuine sellers, its very hec, plz close him
      I am complaining about fraud happening with me by jai kishan indian army through olx and whatsapp
      Ankit Razz's reply, Sep 25, 2018
      8824752159 yhi wo no. Hai jispe maine payment kar diya hu paytm se pls sir refund karwa do nhi to mai mar jau ga
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        B
        BANSILAL TETVA
        from Phalodi, Rajasthan
        Sep 27, 2018
        Resolved
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        Address: Jaipur, Rajasthan, 302029
        Website: Olx jaipur mobile

        Mobile vala chat pe bola kie army se hu aur wir whatsapp pe chating kara and army id bheja aur aadhar card fir bola ki me jaislmer me hu aap 20% payment bhej do paytm se fir me delivery de deta hu too mene bola okk mene paytm kar diya aur for 4 baze call aaya ki me delivery boy bol raha hu 50 % do jab delivery do mene 50% de di bola aap 100% do kuch problem h too mene 100 % de di ab vo bolata h ki 11000 security ke do jab hogi too mene vo bhi de diye ab bola raha h 10000 gst ke do ye army post h tooe 24000 thousand ke 35000 thousand de chua ab kis bat ke 11000 du plz us ko pakad kar mera payment refund karvaye olx help me i have advanced in paytm with mobile number and aadhar card of person and army id whatsapp copy my mobile number is [protected]
        +3 photos
        Nov 4, 2018
        Complaint marked as Resolved 
        Verified Support
        Sep 29, 2018
        OLX India Customer Care's response
        Dear Bansilal,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

        And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

        Thank you for contacting OLX!

        Thanks,
        Team OLX
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          S
          Seenu.M
          from Vepagunta, Andhra Pradesh
          Sep 27, 2018
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          Address: Vizianagaram, Andhra Pradesh, 535002
          Website: olx

          One of my uncle got cheated on olx
          On olx there is lots of deals for one pluse six (1+6) and the guy with the name of manjeet will try to trap you

          So guys don't get trap. He is a fraud.
          He told me that he posted in near tanot mata mandir, rajasthan and he will take 5 days to completw this deal. But i was excited so i told him parcel the box then he was saying me for trust "i'll share my id cards" so i got trust on him that yes he can be. So i done the deal with him and half payment before the deal and other half payment after receiving the phone will be done. I said "ok".
          Now somethings were knocking in my mind and i was quite wondered that "there is something wrong" next morning i called him and he told that he's got the box and he gave me his paytm number for payment.
          But i want to pay by bank transfer but he denied.

          These are some things that i felt unsuspicious and i was trying to search "hawaldar manjeet singh" on social media nothing found.
          I am share some pictures of payment and some screenshots of chats please take a look and be aware.

          Dear indian army
          Someone is using id's on the name of hawaldar manjeet singh and fraud with the innocent people.
          I am safe because some awareness but no one have idea about it!
          Please do some thing and stop it!
          +8 photos
          Am also facing same problem...please cl me...its most use for me...my no [protected]
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            R
            Rajulal Kushwaha
            from Mumbai, Maharashtra
            Sep 27, 2018
            Resolved
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            Address: Mumbai City, Maharashtra, 401210

            Dear OLX Team,

            Sir, I'm Raju lal From Mumbai vasai,
            I saw add through olx. And i chat with him. He saying he is in indian army. He said i want to sell phone. U give me half payment before and i courier to u. i didn't pay that amount again. and at that he didn't recive my call or rply my msg. He is already take my aadhar card copy and company id. So please help me.

            He is used USA no. [protected].

            Please take action as soon as possible.

            Used Name: Vikram Balu Baghmare
            Worked in: Army canteen in BSF
            Nov 1, 2018
            Complaint marked as Resolved 
            Verified Support
            Sep 28, 2018
            OLX India Customer Care's response
            Dear Rajulal,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

            Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

            Addressing your concern is our priority and we will always give you the best possible service.

            Thank you for contacting OLX

            Thanks,
            Team OLX
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              C
              C!ph
              from Bengaluru, Karnataka
              Sep 27, 2018
              Resolved
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              Address: 560086

              Took Oneplus 6 mobile in the month of July and sold it on August through OLX, someone named Balaji agreed to pay 32k(Advertised rate was 33k), he sent one of his friend named “Sathish” to collect the mobile as he was far, I asked him to do IMPS, but he sent NEFT transaction SMS instead with all ID proofs, NEFT looked genuine and he also claimed to TL working in some MNC and was speaking fluent English and also delivery guy confirmed he is the one in ID proofs which made me believe him.

              I gave mobile on 21st Aug at 10pm, NEFT takes 2 hours, but unfortunately next day was EID, and sat and sun were bank holidays, so had to wait till Monday, but there was no transaction till now, he says today he will pay, but he doesn’t, he seem to operate both from Tirupathi and Bangalore.

              He claimed we worked for JJ Bytes Pvt Ltd, but that company claims he was fired a year back and I was 4th person enquiring about him, previous calls were for mobiles and laptops cheating cases, and one call from Bangalore city police called them to enquire on him.

              So he is a habitual offender who needs public attention, I lodged complaint near nearest police station, but they are going in snails pace and no update till now on his location, I believe there are other complaints in other police station too, also found similar case with same name below.

              https://www.deccanherald.com/city/con-couple-cheats-techie-681727.html

              Just today he seems he spoke truth like he sold mobile to some mobile shop and he appears he cheat on OLX and sells it to some mobile shop.

              Balaji no: [protected] and ID proofs of him is attached, if anyone has any details of him, please drop a mail to [protected]@gmail.com(will offer monetary reward if I/police find him), should never let other innocent people get cheated with his professional cheating tactics.
              +2 photos
              Oct 29, 2018
              Complaint marked as Resolved 
              Verified Support
              Sep 28, 2018
              OLX India Customer Care's response
              Dear Santosh,

              Thank you for sharing the concern with us.

              We completely understand your situation and apologize for the inconvenience caused.

              We wish to inform you that without any delay, we have blocked the buyer's account as well as his number so that he cannot dupe any more sellers.

              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

              Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

              As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the buyer and OLX will provide all the information related to the buyer to the legal authorities.

              Addressing your concern is our priority and we will always give you the best possible service.

              Thank you for contacting!

              Thanks,
              Team OLX
              Sep 29, 2018
              Updated by C!ph
              He also claims to be working for 2KLIC and Capegemini.
              Sep 30, 2018
              Updated by C!ph
              Hi Consumer complaints team, I see you deleted all ID proof of fraudsters, please don't delete it, he needs publicity as this case is different, till now I received 2 mails about that Fraudster, he speaks English with tamil accent and never meets anyone directly and tells he will send his friend.

              He pings the seller that he is buying mobile, and he also pings buyer that he wants to buy mobile and tells both that he send his friend to make deal, once buyer reach the spot, he finds Bala friend/seller and you assume that seller is Bala friend and u make payment, pretty smart!(Thats the case with one of the screenshot)

              Today this incident happened with me. He said he stays in bangalore and sent someone from OLX who has S9plus as i needed it. As soon as i transferred 27000 he stopped responding. Now on whatsapp he messaged that he will return my money tomorrow but i think hes lying. I want a serious action against him.Please see the details given below.
              M.balaginaidu
              Account No. [protected]
              IFSC: SBIN0013400
              Mobile No. +91 [protected]
              I am also one of the victim. I sold an Samsung S9 256GB to him few months back. He did an NEFT on Friday and claimed that i will br receiving in 2 hrs and this continued for 10 days. I've been enquiring him since then even visited his address mentioned in the Aadhar Card and got to know he stays in Banglore.
              On 14th Dec 2020 i have posted an ad on olx lg g8x for 25k and made contacted by a fraudster named Balaji bala we made a deal for 24k and on 15th he said he is coming to collect the mobile on 16th afternoon and i said ok.On 16th morning around 11'o clock he called and said i am unable to come so he is sending his friend to collect mobile and going to pay the money he talkes genuinely so i said yes and after 10 min he messaged me to send mobile photos and invoice .
              After sending them he asked me to go certain area after going there he informed me that the place is happi mobile store .
              Here is the trick he pulled off he said they are his friends who work in happi mobile store he said just checkin the store and they will inspect the mobile and he will transfer the money through phonepe then i said ok.
              For happi store guys he made them believe that i am his relative and i am just there to deliver the mobile .
              After checking the mobile they sent him 10000 on google pay here i asked balaji fraud guy why they are sending 10k.He said they borrowed money from him before if they send that money i will send u the 24000 to you as soon as i realise something is fishy the happi store guys sent him 10k and then he blocked my number and all he wont pickup anyones call and always saying busy .
              Later he messaged me that he will send the 10k in 1 hour and then after 3 hours and on and on .I am so mad about myself for getting into this situation .

              olx fraudster named balaji naidu took mobile and didn't pay money - Comment #3776086 - Image #0
              This guy is worst fraud ever he called me today and swearing my mother father and all my family .please guys help me to take revenge guys who got frauded by this guy .
              His mobile number
              [protected].
              Please guys help me to take down this guy

              olx fraudster named balaji naidu took mobile and didn't pay money - Comment #3776110 - Image #0
              olx fraudster named balaji naidu took mobile and didn't pay money - Comment #3776110 - Image #1
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                A
                Akash Sawjee
                from Mumbai, Maharashtra
                Sep 26, 2018
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400008
                Website: olx

                There was a guy named tej kumar wanting to sell his oneplus 6 and he said that he is from army and will send the phone via courier. For that you will need to pay the half money through paytm and you can pay the rest after getting the courier. After paying him half amount he sent me the photo of the courier receipt and now he has deleted his whatsapp account and his phone is switched off too. Please take this complaint seriously as many people are trapped into it and they can't do anything about it.
                +1 photos
                Nov 3, 2018
                Complaint marked as Resolved 
                Verified Support
                Sep 28, 2018
                OLX India Customer Care's response
                Dear Akash,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                - Your registered phone number on OLX.
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Awaiting reply from you!

                Thanks,
                Team OLX
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                  R
                  rcrajput123
                  from Pundri, Haryana
                  Sep 25, 2018
                  Resolved
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                  Address: Panchkula, Haryana, 133302

                  Our deal was done in 17500, he send me his id prof and documents of indian army named tameer tej kumar and also paytm number [protected] registered as army post line on paytm.

                  After this he said me to deposit 25% advance money as per indian army post line rule. I have deposit 4, 375 rs/- in [protected] (Army post line) at 9.28am dated 21. Sep 2018.

                  After some time he call me and said that you have to pay 30% more for the mobile safety.in case there is any damage we will provide you a new handset. He also connected me to his senior. I also talk to him he also said that u have to pay its our rule. Then i tried to pay 5250/- but the transaction got failed. Then he gave me an another number [protected] (Named as shrikant on paytm). I paid 5250/- at 10.17am on same day.

                  Again somebody (A courier boy) around 6 pm called me and said me to deposit rest 45% of 17500/- for security reason and if i will not pay parcel go for hold. Again i paid 7875/-by paytm on [protected] named shrikant at 6.15pm.
                  I again received a call to deposit 8000rs/- he said there is some problem in his server, you have to deposit this amount for delivery and this is refundable. I again deposit 8000rs on [protected] by patym at 6.45pm 21.09.2018.
                  After 10 to 15 mins he again call me you have to pay more 5100rs for gst charges then your phone will be proceed to delivery. I was very upset i again send 5100/- trough patym at 7.18pm on [protected].
                  He called again and said you were wrongly deposit 5100/- you have to deposit 5000/- and 100/- separately. 5000 for gst and 100 for delivery charges. Which will refund you during delivery. I again pay 5000rs and 100rs in same number at 8.10.20pm and 8.10.46pm. And he said phone will be delivered to your place at tomorrow morning.

                  Next day again he called me i m calling from airport you have to deposit 11000/- more for 10 minutes for some reason will refund it in a hour.

                  He is again active on olx with other id named as amit kumar. Ad id [protected]. Then i said kindly refund me all my payment back. After 2 days he blocked me.

                  Total amount i paid is 35700/.

                  I have all documents send by him and profs.
                  Hence i would request you to give your serious attention on this serious issue and take immediate action on the fraudsters involved in this malicious crime of cheating innocent people. Please
                  +14 photos
                  Oct 29, 2018
                  Complaint marked as Resolved 
                  Verified Support
                  Sep 27, 2018
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                  Also, would request you to please share the transaction receipt if any, in context to advance payment.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                  As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                  Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                  Addressing your concern is our priority and we will always give you the best possible service.

                  Thank you for contacting OLX

                  Thanks,
                  Team OLX
                  Sir I am from kurnool Ap. I am looking one mobile phone in oxl. I like to buy the mobile. That guys tell me I am Indian army u don't worry I am send phone. That I am send the money through phone pay 17700 rupees. Not come parcel. So I am need ur help sir please help me.

                  35700 rs mobile fraud by fake indian army mc doctor . - Comment #3221426 - Image #0
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                    S
                    Shree Vanitha
                    from Coimbatore, Tamil Nadu
                    Sep 25, 2018
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 603202

                    A us customer named frederick warnaar has sent fraud messages and sent fraud transaction mails from banks like wells fargo. Have confirmed with the bank that the mail was fraud and even his so told policies of the bank. He said the bank will release funds only after i mail them back with the couriered shipment details. Not at all happy with olx to allow such frauds. Reg my sony ps3 sale ad.
                    Oct 29, 2018
                    Complaint marked as Resolved 
                    Sep 25, 2018
                    Updated by Shree Vanitha
                    Sent fraud mail alert to the bank .
                    Verified Support
                    Sep 27, 2018
                    OLX India Customer Care's response
                    Dear Vanitha,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern, however, we would request you to please share more details with us on our email address i.e. [protected]@olx.in.

                    - Your registered phone number on OLX.
                    - Ad id through the buyer contacted you.
                    - Chat/message history with the buyer.
                    - Contact number/email address of the buyer.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Awaiting reply from you!

                    Thanks,
                    Team OLX
                    Fake email from a fake address

                    received fraud messages and transaction confirmations - Comment #3220941 - Image #0
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                      SamuelGanga
                      Sep 25, 2018
                      Resolved
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                      Resolved

                      Website: www.olx.in

                      Olx users offer to unblock apple icloud/apple id for your iphone at different prices with "remote software".
                      A part that this is illegal service that only apple can eventually provide, and should be not hosted by olx, the scammer ask you to pre-pay half of the random amount he require for service and then start the procedure, thing that, of course, will never happen.
                      Here an example:
                      https://www.olx.in/item/i-cloud-lock-ID1nM8EJ.html#01da8a9b14
                      And here the data we collected so far:
                      User alias amol sonawane
                      Real rame kushkumar ashok singh
                      Birthday 23/8/97 pan nr. Johps0393c
                      Email [protected]@gmail.com
                      +1 photos
                      Oct 28, 2018
                      Complaint marked as Resolved 
                      Verified Support
                      Sep 27, 2018
                      OLX India Customer Care's response
                      Dear Samuel,

                      Thank you for sharing the concern with us.

                      We completely understand your situation and apologize for the inconvenience caused.

                      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                      And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                      Thank you for contacting OLX!

                      Thanks,
                      Team OLX
                      Dec 04, 2018
                      Updated by SamuelGanga
                      WRONG!
                      OLX platform is RESPONSIBLE in FULL of the kind of the ads posted;
                      what if I am offering drugs, or sex or weapons to sell? will you allow me to place and keep my ads online?
                      According to Apple, any service not provided by them, is ILLEGAL (not only in India, land of cheating).
                      Keep going like that and wash your hands like Ponzio Pilato...
                      Jan 29, 2020
                      Updated by SamuelGanga
                      BY THE WAY, you must enstrenght the security of the platform, asking for mandatory ID and verified contact to all sellers
                      I posted two add for sale .one add is free .next add when i put its not active .they mentioned to upgrade .i upgraded two times .i lost my Rs 1000.till the add is not active .please rectify it as early as possible
                      I appreciate the effort of OLX team to keep clean their platform; eventually they should filter those kind of ads to avoid same issues will happen again.
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                        G
                        GòRêśh ßhàtı Sàlârpúr
                        from Noida, Uttar Pradesh
                        Sep 23, 2018
                        Resolved
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                        Address: 201304
                        Website: Olx.com

                        Before 2days i see a add of iphone 7 in olx i call him a man ansewerd call and say that he is from army and said to courier phone and ask me to send 50% payment of 22k.
                        I said that o will give cod but he send his id addhaar card, pen card,
                        Army card and his photos and i paytm him 8500 rupess from paytm to his paytm number [protected] and called me from this number ‭[protected]‬ and send fake courier details and then call me to send full payment and i refused to send full paymet he start not to anwer my calls and said that i get my money after 7 months by army courier services other wise i need to send full money
                        +2 photos
                        Oct 28, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        Sep 27, 2018
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                        And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                        Thank you for contacting OLX!

                        Thanks,
                        Team OLX
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                          K
                          Karan Bhansali
                          from Mumbai, Maharashtra
                          Sep 23, 2018
                          Resolved
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                          Resolved

                          Address: 400067
                          Website: www.olx.in

                          On olx claims to be an indian army officer., has took 10000 for mobile phone and his name is tejkumar. I have send money to him via paytm and says he requires more money. He does not have phone registered on his name.

                          He will not give my money back and threatens me for more money. There is another guy with me, but says he is the delivery pers
                          Oct 28, 2018
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 27, 2018
                          OLX India Customer Care's response
                          Dear Karan,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                          - Your registered phone number on OLX.
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the seller.
                          - Chat/message history with the seller.
                          - Contact number/email address of the seller.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Awaiting reply from you!

                          Thanks,
                          Team OLX
                          He took my 2000 through paytm and i didnt recieved any phone
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                            T
                            Tanya0601
                            from Muzaffarpur, Bihar
                            Sep 23, 2018
                            Resolved
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                            Resolved

                            Address: Patna, Bihar, 800008

                            I contacted a person who told that he is an army man. He is to sell an iphone 6s. And asked money to send on his paytm. I sent 2000 rupess on his paytm no [protected]... When i asked about my mobey then usne mujhe lautane se mana kar diya aur gandi gandi gaaliya bhi di... Uske sare recordings lekar police station jaunga agar aap logo ki team ne nahi kuch kiya to... Uska num h [protected], [protected]
                            +1 photos
                            Oct 29, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 27, 2018
                            OLX India Customer Care's response
                            Dear Tanya,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                            And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                            Thank you for contacting OLX!

                            Thanks,
                            Team OLX
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                              S
                              Susanta.dees
                              from Kolkata, West Bengal
                              Sep 22, 2018
                              Resolved
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                              Resolved

                              Address: Nadia, West Bengal, 741245
                              Website: Olx.in

                              The olx id vbh has cheated me. He said that he is an army personnel and send his adhar car, pan card, army card via whatsapp. And took 2000 rupees via paytm but he did not send his old mobile phone or did not return my money.. First 1000 took on a paytm account of overnite courier service 2nd 1000 took on his own paytm account.. Name sanjay singh.. I am a poor boy it takes to me one month to earn 3000.. Plz help me so that i can get back the money..
                              +1 photos
                              Oct 29, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 27, 2018
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                              - Your registered phone number on OLX.
                              - Transaction receipt if any, in context to advance payment for 2000.
                              - Ad id through which you have contacted the seller.
                              - Chat/message history with the seller.
                              - Contact number/email address of the seller.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Awaiting reply from you!

                              Thanks,
                              Team OLX
                              I got a phn call from unknown no.a and I got OTP from olx.I give OTP to that person after that I get msg from olx
                              Congrats ur ad is post
                              Ur ad is now active
                              Mange ur add here
                              Https://www.olx.in/g/r/1407ykld
                              Some one us my mob.no.p ls remove my mob. No.
                              Name of that person is rakesh
                              Pls detected my no. As soon as possible
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                                N
                                Nasser Ali
                                from Nashik, Maharashtra
                                Sep 22, 2018
                                Resolved
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                                Resolved

                                Address: 403001
                                Website: OLX

                                In the first week of august 2018, i had put an add on your olx
                                Site for the above said longines branded wrist watch, and finally
                                I got a customer from usa, named martin clinton, who agreed
                                For the amount which i told and kept a condition that my said amount has been deposited in the usa - chase bank. Now it is almost a month now, that according to the terms and condition
                                Laid, that the moment i despatch the watch by dhl, the shipment number and tracking number be given to them, his i did, but so far i have not received my amount in my account on the contrary they are demanding for international transfer tax, which the
                                Buyer has to pay, but i told chase bank to minus the tax and send me my balance, which is more than a month, but i have not
                                Recieved my amount.
                                Oct 29, 2018
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 27, 2018
                                OLX India Customer Care's response
                                Dear Nasser,

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                - Your registered phone number on OLX.
                                - Ad id through which the buyer contacted you.
                                - Chat/message history with the buyer.
                                - Contact number/email address of the buyer.

                                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                Awaiting reply from you!

                                Thanks,
                                Team OLX
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                                  N
                                  Neekhil Verma
                                  from Bengaluru, Karnataka
                                  Sep 22, 2018
                                  Resolved
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                                  Resolved

                                  This is the same thing happen to me.
                                  His name is vijender kumar and he told that he wants to sell a phone because his brother is not well. The seller was selling mobile for 15000 and wanted me to give 7000 before the dispatch. But fortunately, i searched the google and saw so many cases like this and just blocked the user. Didn't gave him a single penny. But you should be aware of buying such things.

                                  No one can give a mobile for 15k which is originally for 30k and just 2 months used.
                                  +12 photos
                                  Oct 28, 2018
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 27, 2018
                                  OLX India Customer Care's response
                                  Dear Neekhil,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                  - Your registered phone number on OLX.
                                  - Ad id through which you have contacted the seller.
                                  - Chat/message history with the seller.
                                  - Contact number/email address of the seller.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Awaiting reply from you!

                                  Thanks,
                                  Team OLX
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                                    A
                                    annud71
                                    from Delhi, Delhi
                                    Sep 21, 2018
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400016

                                    I have taken package of 15 ads by paying 999. I was asked to activate the account by olx. After activation i have placed for ads 3 in electronics. This package is not accepting n other and except electronics as i have selected that. U cannot generalised my ads in one particular category as i'm individual. First of all u don't activate the account after payment n secondly i have been restricted to place ads in electronic. This isn't thee kind of service expected from u. Hence u either refund my amount or give me acesse to place any other as.

                                    You can call. Me [protected]. I have explained this to customer support team, but no has solution n argue

                                    Regards,

                                    Anita dadlani
                                    Oct 29, 2018
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 27, 2018
                                    OLX India Customer Care's response
                                    Dear Anita,

                                    Greetings from team OLX!

                                    We understand your concern, however, we would request you to please share more information with us on our email address i.e. [protected]@olx.in.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Thanks,
                                    Team OLX
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                                      S
                                      sateeshuppu
                                      from Pune, Maharashtra
                                      Sep 20, 2018
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: OLX

                                      Hi,

                                      I was try to purchase mobile from olx last monday (17/09/2018) and i selected one plus 6 mobile at 22000rs. The user was tell i am from indian army you don’t warry about money first the amount then i will courier the mobile, he sent aadhar cord, indian army id cord and mobile pics though what’s app. I transfer through paytm 22100rs from [protected] to [protected] but i did not get the mobile and i have all profuse. Please take these complaint as high priority most of the people suffering from these kind of cheaters.
                                      Fraud person using this mobile number [protected]

                                      Please find the below attachment of profuse.

                                      Regards
                                      Sateesh uppu
                                      [protected]
                                      +8 photos
                                      Brother send ur mobile number. I am also losing the 17700.. I want to talk with. My contact number is [protected]
                                      sateeshuppu's [Complaint's author] reply, Sep 27, 2018
                                      i cannot send my mobile by chat bcs its protected.
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                                        A
                                        anshu Sheikh
                                        from Kolkata, West Bengal
                                        Sep 20, 2018
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                                        Address: Kolkata, West Bengal

                                        Hello guys my name is jawed akhtar and my name is anshu sheikh too and i am from jharkhand i have been cheated from some fake person who is using fake id of some people and even some armies id so guys beware of those people even i have given him my adhar card so may be he is using my addhar card too my name is jawed akhtar is in adhar card so i just want to inform u guys plz dont give him ur proof other wise u will also get in trouble with him because of this olx m suffering from money problem the guy has cheated me 48000 rupe ohkk guys beware of that
                                        Thanking you
                                        Your faithfully
                                        Jawed akhtar
                                        +1 photos
                                        Sep 19, 2018
                                        Updated by anshu Sheikh
                                        Myself anshu sheikh
                                        Dear sir
                                        This man srikanth kumar has cheated me 48000 rupee by saying that he is a army from cisf at rajashtan jodhpur please help me to get my 48000 rupess back i have all the proofs that he had taken my 48000 rupess by a paytm and i m having his 3 to 4 mobile number but all of them are stwiched off
                                        Please sir help me i m a middle class boy and i was in hurry to buy that iphone 8 plus because that guy means srikanth kumar was selling that phone in low cost.
                                        I beg you to help me to get my money back and i hope u will do that
                                        Thank u so much
                                        Sep 20, 2018
                                        Updated by anshu Sheikh
                                        Plz don't give him any proof
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