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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2855
Unresolved
1858
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OLX India reviews & complaints page 156

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K
krishankumar0716
from New Delhi, Delhi
Oct 12, 2018
Resolved
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Resolved

I got message on whatsapp from +[protected] to buy my phone from olx. I got the mail from [protected]@post. Cz that i will get the amount after sending them the courier at following address and the receipt on their email id:

Name :abdulih sadiq
Address :flat no: 102, water tank p&t colony sun city bandlaguda
City :hyderabad
State :andhra pradesh
Country-india,
Zip-code-500008
Contact... +91 87901 70512

I had understood the scam so i tried to get more information. I am attaching the mail screenshot and the person profile pic used on whatsapp.

He introduced me as civil engineer working in africa and the resident o[censored]sa. Even he saved his number in truecaller as kelly olx nigeria. So that every found him genuine buyer.
Nov 15, 2018
Complaint marked as Resolved 
Verified Support
Oct 15, 2018
OLX India Customer Care's response
Dear Krishan,

Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

Thanks,
Team OLX
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    M
    Mahi401841
    from Chennai, Tamil Nadu
    Oct 12, 2018
    Resolved
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    Resolved

    Address: 560007
    Website: No

    One person fraud me on olx your product wrong information plz take necessary action he is mobile number [protected]. He is name sameer plz solve my problem fast my complain so difficult person olx user plz solve my problem price 11900 plz he is fraud him sameer name this person plz return my money fast plz i'm very sad please my money is very labour work plz plz plz plz i m very harassed
    Nov 15, 2018
    Complaint marked as Resolved 
    Verified Support
    Oct 15, 2018
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing the concern with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

    And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

    Thank you for contacting OLX!

    Thanks,
    Team OLX
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      S
      Shree Sai Ram
      from Akot, Maharashtra
      Oct 12, 2018
      Resolved
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      Resolved

      Address: Nagpur, Maharashtra

      I have paid 1499 rs. For 15 ads for 30 days pack on 11 october 2018 at 02:04 pm through net banking bank of india but ad not activated and still it shows - buy.

      Debit message received from bank balance gets reduces.
      My account is debited for 1499 rs.
      Get it resolve asap.

      Thank you.
      Account name : shree sai
      Place : nagpur
      Nagpur (Maharashtra)
      Nov 15, 2018
      Complaint marked as Resolved 
      Verified Support
      Oct 15, 2018
      OLX India Customer Care's response
      Dear Shree,

      We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in and you will be provided with immediate assistance.

      Thanks,
      Team OLX
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        R
        Royal star
        from Ratlam, Madhya Pradesh
        Oct 10, 2018
        Resolved
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        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh, 495001
        Website: olx.in

        With out purchasing adds how olx allow bulk adds to any broker???

        Here at my city bilaspur & chhattisgarh some brocker use to registered mobie number with out any otp or they are having some trick to bypass otp & then they use to post adds by several number by mentioning number at description box

        So, why we pays heavy amount for paid adds when olx is unable to stop all these as complaining to olx & sending mail to every day since 30 days no such actio is taken yet & fake adds & bulk adds is always at 1st page kindly solve these prblm permanently
        Nov 17, 2018
        Complaint marked as Resolved 
        Verified Support
        Oct 15, 2018
        OLX India Customer Care's response
        Dear OLX User,

        Sorry for any inadvertent inconvenience caused. Please contact us at [protected]@olx.in and a representative will appropriately look into this matter for you.

        Thanks,
        Team OLX
        My ad was active since a week but as soon as I paid Rs.49 for "Boost to top" option, my ad got removed. I am completely unsatisfied with the service of olx India. Hope I can get my refund of Rs.49 as soon as possible because I haven't got any service for my payment.
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          A
          Adidala BuchiReddy
          from Hyderabad, Telangana
          Oct 10, 2018
          Resolved
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          Resolved

          Address: Jalgaon, Maharashtra, 425001

          I have seen an advertisement of iphone x in olx and i started communication with the name srikanth he was told that he is working with indian army in pokhran cantt i felt it is real and iam ready to buy iphone for 65000...I have lost my money Rs.68190.on date 19th may 2018 and 20th may 2018. All the money sent through paytm. If possible kindly solve this issue for me
          Nov 15, 2018
          Complaint marked as Resolved 
          Verified Support
          Oct 15, 2018
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

          And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

          Thank you for contacting OLX!

          Thanks,
          Team OLX
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            S
            shuklashashwat1
            from Jaunpur, Uttar Pradesh
            Oct 9, 2018
            Resolved
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            Resolved

            A person name raman kumar and his companion (Delivery boy) took 29000 rs in shift wise to make a delivery of phone oppo f7. I have lodged fir regarding this matter. I need the link for the talkings i have done to that person. Please provide me the link. That person need to be caught and must be stopped from duping people. It will be helpful kindly look into matter.
            Nov 15, 2018
            Complaint marked as Resolved 
            Verified Support
            Oct 10, 2018
            OLX India Customer Care's response
            Dear Shashwat,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

            - Your registered phone number on OLX.
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the seller.
            - Chat/message history with the seller.
            - Contact number/email address of the seller.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Awaiting reply from you!

            Thanks,
            Team OLX
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              R
              Radhakrishnan Samy
              from Chennai, Tamil Nadu
              Oct 9, 2018
              Resolved
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              Resolved

              Address: 605013

              Paid rs 499 for ad no [protected] on 9th Oct 18 through net banking-SBI, 11.16 am but ad not activated and still it shows- BUY.

              Message received from bank:
              Thank you for using State Bank Internet Banking. Reference No. for OLX India Private Limited transaction of Rs. 499.0 from A/c ending 9258 on 09-Oct-18 at 11:16 is IGAENLYJK5.

              My account is debited for rs 499.

              Pl. activate the no [protected].

              Thank you.
              RADHAKRISHNAN
              [protected]
              Pondicherry.
              Nov 16, 2018
              Complaint marked as Resolved 
              Verified Support
              Oct 15, 2018
              OLX India Customer Care's response
              Dear Radhakrishan,

              Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

              Thanks,
              Team OLX
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                P
                prachu@07
                from Pune, Maharashtra
                Oct 9, 2018
                Resolved
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                Resolved

                Website: OLX

                I had ordered my iphone x from OLX from Mohammed Awadi from US buy paying 5000 inr bank transfer. He shipped 2 iphone xs max and apple watch by mistake and had told me to pay more 25, 000 inr by bank transfer. Now he is asking for more money and did not deliver the product and is not returning my money yet.
                I want my money back from the person as i did not receive my phone yet for which i paid 30, 000 inr in total.
                I had contacted the person from OLX and have attached pictures of the bank transfer which i have made and also the information of the seller from OLX.
                Contact details : +[protected] Mohammed Awadi from Best Gadget Electronic Store Colorando USA
                Passport No: A 2311764
                Nov 12, 2018
                Complaint marked as Resolved 
                Verified Support
                Oct 11, 2018
                OLX India Customer Care's response
                Dear Prachi,

                Greetings from team OLX!

                Thank you for sharing the concern with us.

                I completely understand your situation and apologize for the inconvenience caused.

                I wish to inform you that without any delay, I have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                As you said, you have some documents supporting your case, I suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                Addressing your concern is our priority and we will always give you the best possible service.

                Thank you for contacting OLX!

                Thanks,
                Team OLX
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                  D
                  Dev Nandanwar
                  from Mumbai, Maharashtra
                  Oct 9, 2018
                  Resolved
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                  Resolved

                  Address: Thane, Maharashtra, 400607
                  Website: OLX

                  I got a fraud on 2nd oct 2018 on olx. He said i am army man and showed all the army documents. And receipt. I just believe because he said i am army guy. I
                  Lose my rs. 47250/- got very because of this fake guy. Please track him and punish so he never do this kind of fraud in life. I have shared my personal documents also. I request all the judicial system please grab this frauder soon.
                  Nov 15, 2018
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 10, 2018
                  OLX India Customer Care's response
                  Dear Dev,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                  - Your registered phone number on OLX.
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the seller.
                  - Chat/message history with the seller.
                  - Contact number/email address of the seller.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Awaiting reply from you!

                  Thanks,
                  Team OLX
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                    R
                    Rithwij
                    from Thiruvananthapuram, Kerala
                    Oct 14, 2018
                    Resolved
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                    Resolved

                    Address: Thiruvananthapuram, Kerala, 695004

                    Without knnowing i just posted on OLX a picture of an alcohol bottle as for sale that is when my account got banned. I am really sorry for doing so .Please do the needy ASAP as i need my account for further purposes regarding my vehicle I sincerely apologise to whatever I had done for you to ban my account. That was a mistake from my part and will never cause you anymore trouble. Kindly remove the ban on my account.
                    Nov 16, 2018
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 15, 2018
                    OLX India Customer Care's response
                    Dear OLX User,

                    Our dedicated team will thoroughly assist you in this matter. Simply reach out to us at [protected]@olx.in and our team will immediately resolve this for you.

                    Thanks,
                    Team OLX
                    I pay 499 money in olx advertising. But that ad not active why.?
                    Lose my money 499 in olx but my ad not working
                    Dear old, beware of these fraudulent people’s and faking 27inch iMac selling
                    I already lost my huge amount
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                      A
                      Ayushi bhatt
                      from Pune, Maharashtra
                      Oct 8, 2018
                      Resolved
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                      Resolved

                      Address: 411027

                      Hi, one of the user named shubham jadhav from pune.. Sent some abusive words over chat.. Was trying to harass me while asking about some very personal question.
                      I want him to get serious chargers so in future he doesn't do the same stuff.

                      You can check the msgs he have sent me.. I have blocked and deleted his chat as well.. You guys can pls pull out the deleted stuff.
                      Requires your help. Pls
                      Nov 17, 2018
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 09, 2018
                      OLX India Customer Care's response
                      Dear Ayushi,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern, however, we would request you to please share more information on our email address i.e. [protected]@olx.in.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Awaiting reply from you!

                      Thanks,
                      Team OLX
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                        S
                        sudhansu sekhar Mishra
                        from Bhubaneshwar, Odisha
                        Oct 7, 2018
                        Resolved
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                        Resolved

                        Address: Sundargarh, Odisha, 769015
                        Website: Olx

                        I had given an ad for selling my car. It automatically gets marked as sold. I have already edited it back to selling a numerous times. Also, i have been receiving texts of interested people however i cannot view them on the app since my ad is being marked as sold automatically. Please help me follow up with the prospective buyers and make sure that my ad doesn't get marked as sold.
                        Nov 19, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        Oct 08, 2018
                        OLX India Customer Care's response
                        Dear Sudhansu,

                        Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                        Thanks,
                        Team OLX
                        Its fake job vacancy, she call and interview charge 1450 . I pay after don't receive any call, so u can help me how I receive my money
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                          9
                          9988488657
                          from Patiala, Punjab
                          Oct 7, 2018
                          Resolved
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                          Resolved

                          I live in punjab. I made purchase of mobile phone through olx. I have made advance payment of rs. 1850/- to bihar person in purnia district through paytm. But the said person did not send goods. Its more than 2 moths. Person also switched off his contact number. I have his paytm account numer and contact number. Please help to refund my payment from fraud person and oblige.
                          ...
                          Thanking you
                          Nov 9, 2018
                          Complaint marked as Resolved 
                          Verified Support
                          Oct 08, 2018
                          OLX India Customer Care's response
                          Dear OLX User,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                          - Your registered phone number on OLX.
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the seller.
                          - Chat/message history with the seller.
                          - Contact number/email address of the seller.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Awaiting reply from you!

                          Thanks,
                          Team OLX
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                            S
                            Shivv01
                            from Agra, Uttar Pradesh
                            Oct 6, 2018
                            Resolved
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                            Resolved

                            Address: 110089
                            Website: Olx

                            Yesterday i saw a ad. Of redmi note 5 pro
                            And was willing to buying it. The guy named jai kishan told me to transfer ₹1000 as first payment and after receiving it you can pay the rest of money, i transfer all the money demanded by him and at night time a courier boy called me to complete the payment then only you can receive your package then i send ₹2500 after that he again called me and told me to transfer 5100 as a security deposit till i asked the same from my dad and he said these are fraud people i lost my ₹5000
                            His mobile no.-[protected]
                            The paytm no. -[protected]
                            Courier boy no.-[protected]
                            Take strict action against them these people have already have done fraud with many student and i m one of them i want my money back
                            My contact no.-[protected]
                            Nov 19, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 08, 2018
                            OLX India Customer Care's response
                            Dear Shiv,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                            And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                            Thank you for contacting OLX!

                            Thanks,
                            Team OLX
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                              P
                              Pavan Mali
                              Oct 4, 2018
                              Resolved
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                              Resolved

                              Address: Rajsamand, Rajasthan, 313301
                              Website: OLX.in

                              I had ordered a mobile handsets from the website OLX .com (Redmi note 5 pro).
                              I had received the messages from the seller by his personal account.
                              He had told me to send an amount of ₹2000 and ₹3000 by the Paytm wallet .
                              I had sent him that money but now he is refusing to send niether the product and nor the money back.
                              Now I want to complaint about this order.
                              So please send me my money back.
                              I had sent the money to him because he had told me for an emergency. So I sent him the money.
                              It was not my foolness but it was my innocence.
                              So please help me.
                              Nov 7, 2018
                              Complaint marked as Resolved 
                              Oct 04, 2018
                              Updated by Pavan Mali
                              Help me
                              Verified Support
                              Oct 06, 2018
                              OLX India Customer Care's response
                              Dear Pavan,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                              - Your registered phone number on OLX.
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the seller.
                              - Chat/message history with the seller.
                              - Contact number/email address of the seller.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Awaiting reply from you!

                              Thanks,
                              Team OLX
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                                G
                                Geeta Dhoundiyal
                                from Noida, Uttar Pradesh
                                Oct 4, 2018
                                Resolved
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                                Resolved

                                Address: 110092
                                Website: Olx .com

                                This man advertised to sell his mobile phones.Against his ad for iPhone 7+ Plus 32gb, I contacted him on the phone. He posed as an army personnel and requested me to pay 20000/-by Paytm because he required money very urgently for the treatment of his friend lying in a hospital in Lucknow .He has taken entire price of Rs20000/- but he is not supplying me with the item he had advertised in OLX.in.
                                I helped him as a mark of respect for the army personnel
                                I, though the good offices of OLX want my money back
                                Mrs anish
                                Nov 6, 2018
                                Complaint marked as Resolved 
                                Verified Support
                                Oct 06, 2018
                                OLX India Customer Care's response
                                Dear Geeta,

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                - Your registered phone number on OLX.
                                - Transaction receipt if any, in context to advance payment.
                                - Ad id through which you have contacted the seller.
                                - Chat/message history with the seller.
                                - Contact number/email address of the seller.

                                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                Awaiting reply from you!

                                Thanks,
                                Team OLX
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                                  S
                                  Shoaib5
                                  from Govardhan, Uttar Pradesh
                                  Oct 4, 2018
                                  Resolved
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                                  Resolved

                                  Address: 202001

                                  Bhai ye shrikant nam ka bnda h jo army ka naam us krke logo k sath fraud krrha h... Usko lag rha h k ye choti moti bat h koi mera kch ni krega...
                                  Bt bhi ye itni choti bat b ni h... Ye apne desh ki army ka nam bdnam krrha h to isko bilkul b kalke me na liya jaay ye bhut bada jurm krrha h sir...
                                  Iske khilaf karvaai honi chahiye...
                                  Iske against ek whtspp grup creat kiya h abi
                                  To mere jis jis bhai k sath fraud hua h vo sbhi bhai
                                  Is num pr call ya msg krke add ho jaain or bhai apne desh ki army ko bdnam hone se bachao jai hind...[protected]
                                  Nov 7, 2018
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 05, 2018
                                  OLX India Customer Care's response
                                  Dear Shoaib,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                  - Your registered phone number on OLX.
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the seller.
                                  - Chat/message history with the seller.
                                  - Contact number/email address of the seller.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Awaiting reply from you!

                                  Thanks,
                                  Team OLX
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                                    V
                                    Vino59
                                    from Bengaluru, Karnataka
                                    Oct 3, 2018
                                    Resolved
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                                    Resolved

                                    Address: 629002

                                    I checked olx for mobile vivo v7 plus he said he is Indian army sent 4000 Paytm number is +[protected] secund call is from post he said you pay 2500 I arrange delivery in 20min so I paid now he said pay 3000 this is refundable I realised this is fraud so I denied to pay he calling frequently for pay I denied to pay pls if possible to refund my amount...

                                    Name :alok jaitawt
                                    Mobile no:[protected], [protected]
                                    Nov 11, 2018
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Oct 05, 2018
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing the concern with us.

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                    And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                                    Thank you for contacting OLX!

                                    Thanks,
                                    Team OLX
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                                      S
                                      sweet_as_sugar sweety
                                      from New Delhi, Delhi
                                      Oct 3, 2018
                                      Resolved
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                                      Resolved

                                      Address: Ghaziabad, Uttar Pradesh, 201014
                                      Website: Ads shop

                                      This ad was all about home based job. After making payment they blocked and ignored my calls!!!

                                      The ad was registered with the name ads shop home based job

                                      Mobile number register with this -[protected]

                                      Kindly take action against these frauds who are taking money from people in the name of part time job. These fraud people should be fined!
                                      Nov 4, 2018
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Oct 04, 2018
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing the concern with us.

                                      We completely understand your situation and apologize for the inconvenience caused.

                                      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                      Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                                      Addressing your concern is our priority and we will always give you the best possible service.

                                      Thank you for contacting OLX

                                      Thanks,
                                      Team OLX
                                      Helpful
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                                        I
                                        iCloud
                                        from Hyderabad, Telangana
                                        Oct 2, 2018
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500085

                                        OLX Ad Link :https://www.olx.in/item/hello-im-breaking-iphone-icloud-account-this-is-ID1nVWX...

                                        I have contacted this guy for Unlock iCloud account on my Iphone.
                                        His Mobile Number is :[protected] ( truecaller shows Manoj is his name).He asked for Rs 1000 as service change for him.I have transferred Rs 400 and Rs 600 to his paytm account ( [protected] - Raj Samrat). He didnt unlock iCloud account as he promised and His number is switched off then on.

                                        He is big fraud. Pls don't believe anyone on olx for Unlock Icloud service by online,
                                        Nov 6, 2018
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Oct 04, 2018
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        Thank you for sharing the concern with us.

                                        We completely understand your situation and apologize for the inconvenience caused.

                                        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                        Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                                        Addressing your concern is our priority and we will always give you the best possible service.

                                        Thank you for contacting OLX!

                                        Thanks,
                                        Team OLX
                                        Helpful
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