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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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2588
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OLX India reviews & complaints page 156

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R
Royal star
from Ratlam, Madhya Pradesh
Oct 10, 2018
Resolved
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Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh, 495001
Website: olx.in

With out purchasing adds how olx allow bulk adds to any broker???

Here at my city bilaspur & chhattisgarh some brocker use to registered mobie number with out any otp or they are having some trick to bypass otp & then they use to post adds by several number by mentioning number at description box

So, why we pays heavy amount for paid adds when olx is unable to stop all these as complaining to olx & sending mail to every day since 30 days no such actio is taken yet & fake adds & bulk adds is always at 1st page kindly solve these prblm permanently
Nov 17, 2018
Complaint marked as Resolved 
Verified Support
Oct 15, 2018
OLX India Customer Care's response
Dear OLX User,

Sorry for any inadvertent inconvenience caused. Please contact us at [protected]@olx.in and a representative will appropriately look into this matter for you.

Thanks,
Team OLX
My ad was active since a week but as soon as I paid Rs.49 for "Boost to top" option, my ad got removed. I am completely unsatisfied with the service of olx India. Hope I can get my refund of Rs.49 as soon as possible because I haven't got any service for my payment.

with out purchasing adds how olx allow bulk adds to any broker - Comment #3236972 - Image #0
with out purchasing adds how olx allow bulk adds to any broker - Comment #3236972 - Image #1
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    A
    Adidala BuchiReddy
    from Hyderabad, Telangana
    Oct 10, 2018
    Resolved
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    Resolved

    Address: Jalgaon, Maharashtra, 425001

    I have seen an advertisement of iphone x in olx and i started communication with the name srikanth he was told that he is working with indian army in pokhran cantt i felt it is real and iam ready to buy iphone for 65000...I have lost my money Rs.68190.on date 19th may 2018 and 20th may 2018. All the money sent through paytm. If possible kindly solve this issue for me
    +2 photos
    Nov 15, 2018
    Complaint marked as Resolved 
    Verified Support
    Oct 15, 2018
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing the concern with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

    And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

    Thank you for contacting OLX!

    Thanks,
    Team OLX
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      S
      shuklashashwat1
      from Jaunpur, Uttar Pradesh
      Oct 9, 2018
      Resolved
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      Resolved

      A person name raman kumar and his companion (Delivery boy) took 29000 rs in shift wise to make a delivery of phone oppo f7. I have lodged fir regarding this matter. I need the link for the talkings i have done to that person. Please provide me the link. That person need to be caught and must be stopped from duping people. It will be helpful kindly look into matter.
      Nov 15, 2018
      Complaint marked as Resolved 
      Verified Support
      Oct 10, 2018
      OLX India Customer Care's response
      Dear Shashwat,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

      - Your registered phone number on OLX.
      - Transaction receipt if any, in context to advance payment.
      - Ad id through which you have contacted the seller.
      - Chat/message history with the seller.
      - Contact number/email address of the seller.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Awaiting reply from you!

      Thanks,
      Team OLX
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        R
        Radhakrishnan Samy
        from Chennai, Tamil Nadu
        Oct 9, 2018
        Resolved
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        Resolved

        Address: 605013

        Paid rs 499 for ad no [protected] on 9th Oct 18 through net banking-SBI, 11.16 am but ad not activated and still it shows- BUY.

        Message received from bank:
        Thank you for using State Bank Internet Banking. Reference No. for OLX India Private Limited transaction of Rs. 499.0 from A/c ending 9258 on 09-Oct-18 at 11:16 is IGAENLYJK5.

        My account is debited for rs 499.

        Pl. activate the no [protected].

        Thank you.
        RADHAKRISHNAN
        [protected]
        Pondicherry.
        Nov 16, 2018
        Complaint marked as Resolved 
        Verified Support
        Oct 15, 2018
        OLX India Customer Care's response
        Dear Radhakrishan,

        Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

        Thanks,
        Team OLX
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          P
          prachu@07
          from Pune, Maharashtra
          Oct 9, 2018
          Resolved
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          Resolved

          Website: OLX

          I had ordered my iphone x from OLX from Mohammed Awadi from US buy paying 5000 inr bank transfer. He shipped 2 iphone xs max and apple watch by mistake and had told me to pay more 25, 000 inr by bank transfer. Now he is asking for more money and did not deliver the product and is not returning my money yet.
          I want my money back from the person as i did not receive my phone yet for which i paid 30, 000 inr in total.
          I had contacted the person from OLX and have attached pictures of the bank transfer which i have made and also the information of the seller from OLX.
          Contact details : +[protected] Mohammed Awadi from Best Gadget Electronic Store Colorando USA
          Passport No: A 2311764
          +7 photos
          Nov 12, 2018
          Complaint marked as Resolved 
          Verified Support
          Oct 11, 2018
          OLX India Customer Care's response
          Dear Prachi,

          Greetings from team OLX!

          Thank you for sharing the concern with us.

          I completely understand your situation and apologize for the inconvenience caused.

          I wish to inform you that without any delay, I have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

          As you said, you have some documents supporting your case, I suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

          Addressing your concern is our priority and we will always give you the best possible service.

          Thank you for contacting OLX!

          Thanks,
          Team OLX
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            D
            Dev Nandanwar
            from Mumbai, Maharashtra
            Oct 9, 2018
            Resolved
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            Resolved

            Address: Thane, Maharashtra, 400607
            Website: OLX

            I got a fraud on 2nd oct 2018 on olx. He said i am army man and showed all the army documents. And receipt. I just believe because he said i am army guy. I
            Lose my rs. 47250/- got very because of this fake guy. Please track him and punish so he never do this kind of fraud in life. I have shared my personal documents also. I request all the judicial system please grab this frauder soon.
            Nov 15, 2018
            Complaint marked as Resolved 
            Verified Support
            Oct 10, 2018
            OLX India Customer Care's response
            Dear Dev,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

            - Your registered phone number on OLX.
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the seller.
            - Chat/message history with the seller.
            - Contact number/email address of the seller.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Awaiting reply from you!

            Thanks,
            Team OLX
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              R
              Rithwij
              from Thiruvananthapuram, Kerala
              Oct 14, 2018
              Resolved
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              Resolved

              Address: Thiruvananthapuram, Kerala, 695004

              Without knnowing i just posted on OLX a picture of an alcohol bottle as for sale that is when my account got banned. I am really sorry for doing so .Please do the needy ASAP as i need my account for further purposes regarding my vehicle I sincerely apologise to whatever I had done for you to ban my account. That was a mistake from my part and will never cause you anymore trouble. Kindly remove the ban on my account.
              Nov 16, 2018
              Complaint marked as Resolved 
              Verified Support
              Oct 15, 2018
              OLX India Customer Care's response
              Dear OLX User,

              Our dedicated team will thoroughly assist you in this matter. Simply reach out to us at [protected]@olx.in and our team will immediately resolve this for you.

              Thanks,
              Team OLX
              I pay 499 money in olx advertising. But that ad not active why.?
              Lose my money 499 in olx but my ad not working
              Dear old, beware of these fraudulent people’s and faking 27inch iMac selling
              I already lost my huge amount
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                A
                Ayushi bhatt
                from Pune, Maharashtra
                Oct 8, 2018
                Resolved
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                Resolved

                Address: 411027

                Hi, one of the user named shubham jadhav from pune.. Sent some abusive words over chat.. Was trying to harass me while asking about some very personal question.
                I want him to get serious chargers so in future he doesn't do the same stuff.

                You can check the msgs he have sent me.. I have blocked and deleted his chat as well.. You guys can pls pull out the deleted stuff.
                Requires your help. Pls
                Nov 17, 2018
                Complaint marked as Resolved 
                Verified Support
                Oct 09, 2018
                OLX India Customer Care's response
                Dear Ayushi,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern, however, we would request you to please share more information on our email address i.e. [protected]@olx.in.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Awaiting reply from you!

                Thanks,
                Team OLX
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                  S
                  sudhansu sekhar Mishra
                  from Bhubaneshwar, Odisha
                  Oct 7, 2018
                  Resolved
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                  Resolved

                  Address: Sundargarh, Odisha, 769015
                  Website: Olx

                  I had given an ad for selling my car. It automatically gets marked as sold. I have already edited it back to selling a numerous times. Also, i have been receiving texts of interested people however i cannot view them on the app since my ad is being marked as sold automatically. Please help me follow up with the prospective buyers and make sure that my ad doesn't get marked as sold.
                  Nov 19, 2018
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 08, 2018
                  OLX India Customer Care's response
                  Dear Sudhansu,

                  Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                  Thanks,
                  Team OLX
                  Its fake job vacancy, she call and interview charge 1450 . I pay after don't receive any call, so u can help me how I receive my money
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                    9
                    9988488657
                    from Patiala, Punjab
                    Oct 7, 2018
                    Resolved
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                    Resolved

                    I live in punjab. I made purchase of mobile phone through olx. I have made advance payment of rs. 1850/- to bihar person in purnia district through paytm. But the said person did not send goods. Its more than 2 moths. Person also switched off his contact number. I have his paytm account numer and contact number. Please help to refund my payment from fraud person and oblige.
                    ...
                    Thanking you
                    +1 photos
                    Nov 9, 2018
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 08, 2018
                    OLX India Customer Care's response
                    Dear OLX User,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                    - Your registered phone number on OLX.
                    - Transaction receipt if any, in context to advance payment.
                    - Ad id through which you have contacted the seller.
                    - Chat/message history with the seller.
                    - Contact number/email address of the seller.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Awaiting reply from you!

                    Thanks,
                    Team OLX
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                      S
                      Shivv01
                      from Agra, Uttar Pradesh
                      Oct 6, 2018
                      Resolved
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                      Resolved

                      Address: 110089
                      Website: Olx

                      Yesterday i saw a ad. Of redmi note 5 pro
                      And was willing to buying it. The guy named jai kishan told me to transfer ₹1000 as first payment and after receiving it you can pay the rest of money, i transfer all the money demanded by him and at night time a courier boy called me to complete the payment then only you can receive your package then i send ₹2500 after that he again called me and told me to transfer 5100 as a security deposit till i asked the same from my dad and he said these are fraud people i lost my ₹5000
                      His mobile no.-[protected]
                      The paytm no. -[protected]
                      Courier boy no.-[protected]
                      Take strict action against them these people have already have done fraud with many student and i m one of them i want my money back
                      My contact no.-[protected]
                      +4 photos
                      Nov 19, 2018
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 08, 2018
                      OLX India Customer Care's response
                      Dear Shiv,

                      Thank you for sharing the concern with us.

                      We completely understand your situation and apologize for the inconvenience caused.

                      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                      And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                      Thank you for contacting OLX!

                      Thanks,
                      Team OLX
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                        P
                        Pavan Mali
                        Oct 4, 2018
                        Resolved
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                        Resolved

                        Address: Rajsamand, Rajasthan, 313301
                        Website: OLX.in

                        I had ordered a mobile handsets from the website OLX .com (Redmi note 5 pro).
                        I had received the messages from the seller by his personal account.
                        He had told me to send an amount of ₹2000 and ₹3000 by the Paytm wallet .
                        I had sent him that money but now he is refusing to send niether the product and nor the money back.
                        Now I want to complaint about this order.
                        So please send me my money back.
                        I had sent the money to him because he had told me for an emergency. So I sent him the money.
                        It was not my foolness but it was my innocence.
                        So please help me.
                        +2 photos
                        Nov 7, 2018
                        Complaint marked as Resolved 
                        Oct 04, 2018
                        Updated by Pavan Mali
                        Help me
                        Verified Support
                        Oct 06, 2018
                        OLX India Customer Care's response
                        Dear Pavan,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                        - Your registered phone number on OLX.
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the seller.
                        - Chat/message history with the seller.
                        - Contact number/email address of the seller.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Awaiting reply from you!

                        Thanks,
                        Team OLX
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                          G
                          Geeta Dhoundiyal
                          from Noida, Uttar Pradesh
                          Oct 4, 2018
                          Resolved
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                          Resolved

                          Address: 110092
                          Website: Olx .com

                          This man advertised to sell his mobile phones.Against his ad for iPhone 7+ Plus 32gb, I contacted him on the phone. He posed as an army personnel and requested me to pay 20000/-by Paytm because he required money very urgently for the treatment of his friend lying in a hospital in Lucknow .He has taken entire price of Rs20000/- but he is not supplying me with the item he had advertised in OLX.in.
                          I helped him as a mark of respect for the army personnel
                          I, though the good offices of OLX want my money back
                          Mrs anish
                          Nov 6, 2018
                          Complaint marked as Resolved 
                          Verified Support
                          Oct 06, 2018
                          OLX India Customer Care's response
                          Dear Geeta,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                          - Your registered phone number on OLX.
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the seller.
                          - Chat/message history with the seller.
                          - Contact number/email address of the seller.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Awaiting reply from you!

                          Thanks,
                          Team OLX
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                            S
                            Shoaib5
                            from Govardhan, Uttar Pradesh
                            Oct 4, 2018
                            Resolved
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                            Resolved

                            Address: 202001

                            Bhai ye shrikant nam ka bnda h jo army ka naam us krke logo k sath fraud krrha h... Usko lag rha h k ye choti moti bat h koi mera kch ni krega...
                            Bt bhi ye itni choti bat b ni h... Ye apne desh ki army ka nam bdnam krrha h to isko bilkul b kalke me na liya jaay ye bhut bada jurm krrha h sir...
                            Iske khilaf karvaai honi chahiye...
                            Iske against ek whtspp grup creat kiya h abi
                            To mere jis jis bhai k sath fraud hua h vo sbhi bhai
                            Is num pr call ya msg krke add ho jaain or bhai apne desh ki army ko bdnam hone se bachao jai hind...[protected]
                            Nov 7, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 05, 2018
                            OLX India Customer Care's response
                            Dear Shoaib,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                            - Your registered phone number on OLX.
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the seller.
                            - Chat/message history with the seller.
                            - Contact number/email address of the seller.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Awaiting reply from you!

                            Thanks,
                            Team OLX
                            Helpful
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                              V
                              Vino59
                              from Bengaluru, Karnataka
                              Oct 3, 2018
                              Resolved
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                              Resolved

                              Address: 629002

                              I checked olx for mobile vivo v7 plus he said he is Indian army sent 4000 Paytm number is +[protected] secund call is from post he said you pay 2500 I arrange delivery in 20min so I paid now he said pay 3000 this is refundable I realised this is fraud so I denied to pay he calling frequently for pay I denied to pay pls if possible to refund my amount...

                              Name :alok jaitawt
                              Mobile no:[protected], [protected]
                              +1 photos
                              Nov 11, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Oct 05, 2018
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing the concern with us.

                              We completely understand your situation and apologize for the inconvenience caused.

                              We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                              Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                              As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                              And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                              Thank you for contacting OLX!

                              Thanks,
                              Team OLX
                              Helpful
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                                S
                                sweet_as_sugar sweety
                                from New Delhi, Delhi
                                Oct 3, 2018
                                Resolved
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                                Resolved

                                Address: Ghaziabad, Uttar Pradesh, 201014
                                Website: Ads shop

                                This ad was all about home based job. After making payment they blocked and ignored my calls!!!

                                The ad was registered with the name ads shop home based job

                                Mobile number register with this -[protected]

                                Kindly take action against these frauds who are taking money from people in the name of part time job. These fraud people should be fined!
                                +1 photos
                                Nov 4, 2018
                                Complaint marked as Resolved 
                                Verified Support
                                Oct 04, 2018
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thank you for sharing the concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                                Addressing your concern is our priority and we will always give you the best possible service.

                                Thank you for contacting OLX

                                Thanks,
                                Team OLX
                                Helpful
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                                  I
                                  iCloud
                                  from Hyderabad, Telangana
                                  Oct 2, 2018
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 500085

                                  OLX Ad Link :https://www.olx.in/item/hello-im-breaking-iphone-icloud-account-this-is-ID1nVWX...

                                  I have contacted this guy for Unlock iCloud account on my Iphone.
                                  His Mobile Number is :[protected] ( truecaller shows Manoj is his name).He asked for Rs 1000 as service change for him.I have transferred Rs 400 and Rs 600 to his paytm account ( [protected] - Raj Samrat). He didnt unlock iCloud account as he promised and His number is switched off then on.

                                  He is big fraud. Pls don't believe anyone on olx for Unlock Icloud service by online,
                                  +1 photos
                                  Nov 6, 2018
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 04, 2018
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing the concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                  As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                  Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                                  Addressing your concern is our priority and we will always give you the best possible service.

                                  Thank you for contacting OLX!

                                  Thanks,
                                  Team OLX
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                                    ksumitp739
                                    from Mumbai, Maharashtra
                                    Oct 2, 2018
                                    Resolved
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                                    Hi,
                                    Recently while going through OLX, I came across a person who had posted an ONEPLUS 6 ad for 20, 000. when i contacted him on OLX,
                                    he gave me his whatsapp number and asked me to message or call him. After contacting him i was told that his name was Vikas Patel and he was an army officer who was posted at Rajiv Gandhi Airport. we decided to seal the deal at 17, 000. he asked me to pay 10, 000 in advance and the remaining 7, 000 after the parcel was received and verified by me. he sent me his ID proofs and bank details on whatsapp and i thought he was a genuine army officer and so i decided to proceed further with the deal. Around 1 PM i called him and he gave me his bank details to which i transferred 10, 000rs. as it was decided. later at 4pm he called me back and told me that the courier was sent and now i had to pay the remaining 7, 000rs. i was reluctant to pay at first because we had a deal that remaining amount would be paid once the parcel was received. but he told that he required to show the transaction statement to his office and hence we agreed to pay him. After sometime i received a call from some delivery company and i was told that the delivery guy was at juinagar and he had not received the transaction statement and so he could not deliver the parcel until 9000rs more was paid in the name of the delivery company as they needed to show the statement of transaction and that this amount would be returned back to me when he delivers the phone. so i paid him 9000rs. after around 20 mins i called the delivery guy again to know when would i receive the parcel. he told me that he was at Andheri and that i had to pay him 9000 more as there was some mistake in the last transaction, he promised me that this total amount of 18000 would be returned back to me. Again after 30 mins i called the delivery guy and then he told me that i had to pay 18000 more because this transaction was not correct. at this point i got suspicious. so i called Vikas Patel and told him everything and he tried to justify the situation saying that it was necessary to show certain transactions at the Indian Army Courier Services. after some time i was receiving continuous calls from the delivery guy and Vikas Patel asking me to pay 18000 immediately so as to complete the deal. i was very suspicous by then so i started searching about olx indian army frauds and yes there it was, many complaints against the fraudster Vikas Patel, and i realised i was being fooled to pay 35000. while going through all the complaints against Vikas Patel i observed that OLX had promised to take down Vikas Patel's OLX account but they failed to do so. i wonder how many innocent people he has fooled including me.i had given him my Aadhar card's picture and also the otp as and when he asked for verification. also he had my debitcard number and pin code. i had transferred money using paytm bank.i hope immediate action is taken against this, also i owe an explaination from olx about why the account was not taken down. i am attaching his ID proofs and the screenshots of various
                                    complaints against him.
                                    +10 photos
                                    Nov 4, 2018
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Oct 04, 2018
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing the concern with us.

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                    Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    Thank you for contacting OLX!

                                    Thanks,
                                    Team OLX
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                                      P
                                      Pradeep Koshy Abraham
                                      from Vayalar, Kerala
                                      Oct 1, 2018
                                      Resolved
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                                      Address: Ernakulam, Kerala, 682035
                                      Website: Sai Enterprices

                                      My name is Pradeep Koshy Abraham, A person named Mr.sidharth from noida with mobile number. [protected] through Olx have cheated by selling me with a copy model of samsung Note 8 for Rs. 18000/-, which is on cash on delivery to cochin with all box and charger damaged. which i delived via dtdc or dotzot courier awb no. I[protected] delived on 26/09/2018..
                                      Still I hav been in touch with this person for refund. Still yet he didnt refunded.
                                      Pls do anything for the same to get the refund
                                      +3 photos
                                      Nov 3, 2018
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Oct 03, 2018
                                      OLX India Customer Care's response
                                      Dear Pradeep,

                                      Thank you for sharing the concern with us.

                                      We have forwarded the details to our concern team so that they can take appropriate action on the same.

                                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                      And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                                      Thank you for contacting OLX!

                                      Thanks,
                                      Team OLX
                                      Dear Pradeep,

                                      DotZot — return order

                                      We seen your complaint "DotZot — money return back". As per our process we do not pick up any return shipment without the specific instruction of the sender. Since the Dotzot airway number is not mentioned we are unable to check.

                                      For any refund you will have to contact your shipper.

                                      Yours sincerely
                                      Customer Service - DotZot
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                                        msohail_7
                                        from Hyderabad, Telangana
                                        Sep 30, 2018
                                        Resolved
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                                        Address: Hyderabad, Andhra Pradesh, 500028

                                        Today i have talked on olx regarding s9plus by a person named balaji. He sent someone from olx near hitech city who has s9plus. He said to make payment through google pay app as he was not there and said he is in bangalore. I have paid the amount to him through google pay. Now he is not responding. He is doing this fraud with many people. Please file an fir against him.
                                        Details he gave me:

                                        M. Balajinaidu
                                        Sbi [protected]
                                        Sbin0013400
                                        +[protected]
                                        +3 photos
                                        Nov 6, 2018
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Oct 06, 2018
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                        - Your registered phone number on OLX.
                                        - Transaction receipt if any, in context to advance payment.
                                        - Ad id through which you have contacted the seller.
                                        - Chat/message history with the seller.
                                        - Contact number/email address of the seller.

                                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                        Awaiting reply from you!

                                        Thanks,
                                        Team OLX
                                        Nov 21, 2018
                                        Updated by msohail_7
                                        Its not resolved how can u close this issue.
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