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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4710
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2588
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OLX India reviews & complaints page 168

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M
Mufasa Tiger
from Noida, Uttar Pradesh
Jun 30, 2018
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Address: New Delhi, Delhi

I found a ad about video lectures on olx.
I bought video lectures by contact him he send me video lectures in dvd by courier. He send me courier from dehradun but in ad his location was delhi.
Dvds were not working so i called him.
He told me that i need password to open dvd. I asked him password he asked me to make full payment first.
I send him full payment via paytm.
Just after i send the payment he switched off his phone.
I called that paytm no. There was a lady and she denied any kind of payment recieving.
I messaged him he told me that he will tell me the password and procedure but his phn is switch off and he is not replying me.
+2 photos
Yesterday I contacted one person in olx and he sent me all his details in what's app
Claiming to be in Indian Army and he sent his aadhaar card and liquor card I got every photos he sent to me..truecaller shows his name jaikishan but his aadhaar card name was different

fraud and payment - Comment #3144926 - Image #0
fraud and payment - Comment #3144926 - Image #1
fraud and payment - Comment #3144926 - Image #2
fraud and payment - Comment #3144926 - Image #3
fraud and payment - Comment #3144926 - Image #4
fraud and payment - Comment #3144926 - Image #5
fraud and payment - Comment #3144926 - Image #6
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    S
    sainiankit07
    from Behror, Rajasthan
    Jun 29, 2018
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    Address: Alwar, Rajasthan, 301001

    My id was misused by anyone on 25/06/2018 and he was selling iphone 7 and iphone 7plus from my id of [protected] & [protected]. He was calling from [protected] to me. And also abusing with me. He said me your aadhar card is not updated with mobile number. And taken my otp using fraud. May be he was selling stolen mobile phones. Please consider on my problem & do needful for me.
    +2 photos
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      S
      SagarC06
      from New Delhi, Delhi
      Jun 29, 2018
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      Address: New Delhi, Delhi, 110008
      Website: Olx.in

      I found iphone 6s plus 32 gb for 15000rs then i started talking to the person and he provided me the bill and told that I’m an army personnel from jaiselmer etc.He provided me his aadhar card, Pan card and his 2 army canteen cards on whatsapp.He gave me discount of 2000rs for being a student.And asked to pay 6000advance and 7000 rs after delivery.I paid 6000rs.And he sent me the photo of the parcel which he was sending to me.Next morning i got a call from the delivery boy that you need to pay 7000 more to receive your parcel which has arrived in dhaula kuan delhi.I had a conversation with the army person and cause of the Ids’ provided and his conversation i ended up paying 7000 more.Then the delivery boy called me and asked for more 3100 out of which 3000 would be refunded along with the product.I refused to pay the money and had a fight with both of them on phone.And now both of their numbers are not reachable at the moment.I’ll be filing a complaint in the cyber cell if he doesn’t respond till tomorrow.This was my 1st and last transaction from olx.
      +2 photos
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        D
        DeepakGoel.art
        from Mumbai, Maharashtra
        Jun 29, 2018
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        chetan kumar sajjan did fraud of 40,000rs through olx site

        Address: Mumbai City, Maharashtra, 400028
        Website: Olx

        I am regular user of OLX for purchasing different products over a period of 5-6 years.On 26th June 2018 i saw an add for selling of Canon 80D camera title as "80D canon with 18-135 USM lens - 1.5yr old with warranty”
        So I sent him a message on OLX that i am intrsted to buy camera n pls share ur number - he ask my number - then he sends Whatsapp msg with images stating that he was in hurry to sell camera so he had put Andheri Location...
        +14 photos
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        akhil rockz
        from Vijayawada, Andhra Pradesh
        Jun 29, 2018
        Resolved
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        Resolved

        Address: 517501
        Website: www.olx.in/item/titan-gold-ladies-watch-bought-1week-back-for-ID1ls2st.html?id=1233118525

        Hey there. This complaint is regarding a watch ad that i recently saw. I was searching the olx randomly as i saw this ad of a good looking titan watch and in the description it says its from the usa. I was a bit amazed to look at an indian watch there. So i just greeted him and asked wether he has the bill, since he brought from the states then he should have a bill right? But he told there wasn't such bill and he claimed the price is around 4000 yet he posted the price in olx as 1800, look how he is luring people that it's a watch of 4000 rs and he's selling it for 1800. Then i asked the model number of the watch, but he posted a pic of the back side of the watch, i googled the number to see it's price. Surprisingly it's was priced at 1621 rs only at amazon for a brand new one. This watch in olx is an used one and he's selling for 1800 rs. I don't know how olx is accepting ads blindly. Hope this never repeats again and make sure to block his ad so that people don't get cheated
        Aug 4, 2018
        Complaint marked as Resolved 
        Verified Support
        Jun 29, 2018
        OLX India Customer Care's response
        Dear OLX User,

        We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]Toll-Free) (from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

        Thanks,
        Team OLX
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          M
          Mohammedazeem320
          from Bengaluru, Karnataka
          Jun 29, 2018
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          Address: 560011
          Website: Indian consumer complaint

          Dear sir/medam actually i want to complaint against alok jaitawal he his frauding many customer by selling mobile in olx he is telling that im a army person i cannot meet u due to meeting so give me ur address i will send u mobile in courier overnight with in 5hour and he is giving paytm mobile no to transfer the amount... And he taking the amount from customer and sending fake army id alok jaitawal so pls kindly take action on him i will give u mobile number kindly track so he cannot switch off the mobile 400 customer log a complaint on him website they are spoiling army name and doing fraud [protected]
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            O
            Octavia Brown
            Jun 29, 2018
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            Address: 70807

            I received a job offer as an operation clerk with olx group. The email address is joinolxus.com. Is this your company. I am concerned about me being scammed because i was almost before and the hr rep from this email can never contact me by phone to speak with me by phone.

            This was an description of the job

            Position 10.3 operations clerk
            Type: permanent. Full-time (160 paid hours) or part-time (80
            Compensation schedule: commission payouts – instant. Salary payouts – monthly during the first month, bi-weekly from week 6 and further. Direct deposit and/or paypal. Expense reimbursements, office supplies requests (If requested) – 7 business days after paperwork
            Sub mis s io n.
            Taxes: w-2, 1099 will be considered for business or auction account owners.
            Benefits: health benefits (Month 3 for full-timers; n/a for part-time)
            Promotion: available
            Company supplies: basic office equipment (Printer, scanner, fax machine); software and web panel access free training course.
            Training period: is to be completed within first 6 weeks ofemployment, provided by the company free of charge; at least 20 sessions and at least 3 supervised tasks.
            Employee technical requirements: the position will require the employee to execute his/her daily routine through the company’s web software. A computer/laptop/tablet/smartphone with an updated web browser (Ie, mozilla firefox, safari, chrome), high-speed internet.
            List of duties (The list is not exhaustive)
            The below listed routine components are executed via the company’s software – a ‘web portal’ that will include the list of clients, upcoming tasks, templates and action scenarios, working hours tracker etc. No phone communication is involved unless agreed upon with the supervisor.
            Towards existing clients.
            - auction management assistance.
            Define product or service demand; define auction type and preference; assign client to an auction specialist; explain successful and unsuccessful bid option outcomes; define supporting services packages.
            - solution package assistance:
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              S
              Success Way
              from Eluru, Andhra Pradesh
              Jun 25, 2018
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              Address: Hyderabad, Telangana, 500023

              Hi there my self mohammed sofi recently i booked the cab from yakupura to rein bazar and with in few min cab is booked but after waiting 20 min the cab driver didnt turned up then i had given a call to him ..and he said ur location is very far from here and i cant come and u cancel the booking but i said y did u accept the booking he said its keep on beebing because of this i have to accept the booking but now u cancel i said i will not cancel then he started bit rude and started giving me a number of calls then i have to block him and after few min i got information that booking has been cancel now i have to pay the cancelation charges and next booking they charged also this is the second time i have paid the amount for the miatake which is done by driver and there is no customer service number and i mention in written to ola but no response from there ..i kindly request u to pls look up the matter in this case so that next time driver cancellation charges should not be apply to the customer
              Mohammed sofi
              [protected]
              [protected]@yahoo.co.in
              He is a army foji
              Muje vivo v9 ke liye paytem methord
              Se ek ek karke 1271 रुपए liye
              Or abhi or 444 rupye mang rahe hai
              Or phone nhi bhej raha he
              Iska name vikram hai

              driver done cancellation and rude behave - Comment #3142994 - Image #0
              driver done cancellation and rude behave - Comment #3142994 - Image #1
              driver done cancellation and rude behave - Comment #3142994 - Image #2
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                R
                from Rohtak, Haryana
                Jun 25, 2018
                Resolved
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                Resolved

                Address: 122051

                [6/24, 08:12] study & entertainment: hii
                [6/24, 08:12] iphone 6s: koon ho bhai
                [6/24, 08:13] study & entertainment: mai jo call kiya tha
                [6/24, 08:13] iphone 6s: abhi wala
                [6/24, 08:13] study & entertainment: bill aapke pass hai
                [6/24, 08:14] iphone 6s: ha bhai bolo
                [6/24, 08:14] iphone 6s: thik hai na
                [6/24, 08:15] study & entertainment: 8 month huaa sir ji
                [6/24, 08:16] iphone 6s: 8lge raha hai bhai
                [6/24, 08:17] study & entertainment: aur 4 month hi warranty hai na
                [6/24, 08:17] iphone 6s: ha
                [6/24, 08:17] iphone 6s: thik
                [6/24, 08:17] iphone 6s: bolo phir kya karna hai
                [6/24, 08:17] study & entertainment: sir ji last price bata do
                [6/24, 08:18] iphone 6s: 13
                [6/24, 08:18] iphone 6s: k
                [6/24, 08:18] iphone 6s: bolo
                [6/24, 08:18] iphone 6s: tha bhai
                [6/24, 08:18] study & entertainment: 12000 me hoga
                [6/24, 08:18] iphone 6s: 12500
                [6/24, 08:18] iphone 6s: karlo
                [6/24, 08:18] study & entertainment: 12000 thik hai
                [6/24, 08:19] iphone 6s: ok
                [6/24, 08:19] study & entertainment: ab boliye kya karna hai
                [6/24, 08:19] iphone 6s: bhai thik hai to thik
                [6/24, 08:19] iphone 6s: tum bolo kya
                [6/24, 08:19] iphone 6s: karna hai
                [6/24, 08:20] study & entertainment: mera bhi yanha pe job hai sir
                [6/24, 08:21] iphone 6s: to bhai job chhod kar mat aao me parcel se phone bhej de tahu ok 2:30 ghante me mil jaye ga ok
                [6/24, 08:22] study & entertainment: phir pais bhai
                [6/24, 08:22] iphone 6s: callme
                [6/24, 08:28] iphone 6s: ha bhai dalo address
                [6/24, 08:28] iphone 6s: me courier office pahuch gya hu
                [6/24, 08:39] iphone 6s: paytm no.[protected]
                [6/24, 08:46] iphone 6s: bhai otp bolo
                [6/24, 09:35] study & entertainment: magneti marelli um. Sector 8 imt manesar aliyar gaon plot no 402 guru gram haryana 122051
                [6/24, 09:37] iphone 6s: ok
                [6/24, 09:38] iphone 6s: ak id or dal do
                [6/24, 09:38] iphone 6s: ok
                [6/24, 09:45] iphone 6s: ha
                [6/24, 09:45] iphone 6s: bhai
                [6/24, 10:28] study & entertainment: kya bhai
                [6/24, 10:29] study & entertainment: call me
                [6/24, 11:36] study & entertainment: sir jee call. Me
                [6/24, 11:52] study & entertainment: sir jee aur paisa kisko dena hai
                [6/24, 11:53] study & entertainment: apna photo capture kar ke bhejiye sir jee
                [6/24, 11:54] study & entertainment: janha hai wahi ka
                [6/24, 11:54] study & entertainment: group me pechan nahi aa rahe aap
                [6/24, 11:59] study & entertainment: ye courier kanha pe hai sir jee
                [6/24, 11:59] study & entertainment: airport ke pass hi hai
                [6/24, 12:04] study & entertainment: kya huaa sir kuch to batayie
                [6/24, 12:38] study & entertainment: abhi tak nahi aaya
                [6/24, 12:39] study & entertainment: sir kuch bataiye
                [6/24, 13:50] iphone 6s: otp dalo
                +4 photos
                Jul 30, 2018
                Complaint marked as Resolved 
                Verified Support
                Jun 29, 2018
                OLX India Customer Care's response
                Hi OLX User,

                We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]Toll-Free) (from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

                Thanks,
                Team OLX
                He has taken my money and not given the mobile phone now he is telling that give 12000 more. he is telling us that you can do anything i will not give the mobile he told that you can also do police case

                my 12000 fraud - Comment #3138122 - Image #0
                my 12000 fraud - Comment #3138122 - Image #1
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                  A
                  Ajay12272727
                  from Mumbai, Maharashtra
                  Jun 24, 2018
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400011
                  Website: Olx.in

                  Sir i have paid 13000 to vikram balu, olx id-[protected] for iphone 6 32 gb 7 months old.. And neither i received courier (Mobile phone) and neither my money. Sir please help me. Tell me what should i do. I had paid through paytm.
                  I had also attached photographs and id proof. Vikram's mobile no is [protected]. And his no. Is still working and he is currently using whatsapp on this number..
                  His paytm numbers are-[protected], [protected], [protected]
                  Sir please help me
                  Jul 30, 2018
                  Complaint marked as Resolved 
                  Verified Support
                  Jun 29, 2018
                  OLX India Customer Care's response
                  Hi OLX User,

                  We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]Toll-Free) (from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

                  Thanks,
                  Team OLX
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                    B
                    bhakti bhushan Singh
                    from Baharampur, West Bengal
                    Jun 24, 2018
                    Resolved
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                    Resolved

                    Address: Khordha, Odisha, 751025
                    Website: Olx.com

                    I am selli my mobile on olx.com. I give the ad 4 days ago. Yestarday i want to feature my ad and make payment with 119 rupees. I make 2 time payment fir feature ad. But no feature ad activated both time.. And also didn't get any refund. I paid two time rupees 119. How i get my money refund?? Even i can't activate feature ad. Please help me to get my money refund.
                    Aug 1, 2018
                    Complaint marked as Resolved 
                    Verified Support
                    Jun 29, 2018
                    OLX India Customer Care's response
                    Dear OLX User,

                    We would love to assist you with your query. Request you to share detailed concern at [protected]@olx.in. Alternatively, if you wish to have a word with us, please call our toll-free number at[protected]:00 am to 07:00 pm) available seven days a week.

                    Thanks,
                    Team OLX
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                      A
                      Amanpreet kalra
                      from Warangal, Telangana
                      Jun 24, 2018
                      Resolved
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                      Resolved

                      Dear sir/madam,

                      Since, i was to pay for posting my advertisement on olx, so i had the payment of rs.199/- for its activation of 30 days.

                      But very sorry to say despite receiving these following three messages viz. A viz. Of payment received by olx, transaction i. D. And of congrats for activation of advt., my advertisement for sale of activa scooter is still not uploaded on olx app. (Although requisite payment has already been made to olx)

                      I had successfully done all the steps through olx app, but still i have been facing failure on the part of olx.

                      Since i have made payment of advt. On olx, my advt. Must have been uploaded. But sorry, it is not there.

                      So, i humbly request the olx website/app owners to look into the matter personally.

                      1. Payment successful (Transactionid: 8090253). Your ad will be highlighted shortly. Invoice available at https://www.olx.in/q/r/z5ikdx4

                      2. Dear user, your transaction 8090253 was successful. Your ad [protected] will be live shortly.

                      3. Congrats, aman singh! Your ad is now active. View and manage your ad here: https://www.olx.in/q/r/z5ilqw1
                      Jul 30, 2018
                      Complaint marked as Resolved 
                      Verified Support
                      Jun 29, 2018
                      OLX India Customer Care's response
                      Dear OLX User,

                      We would love to assist you with your query. Request you to share detailed concern at [protected]@olx.in. Alternatively, if you wish to have a word with us, please call our toll-free number at[protected]:00 am to 07:00 pm) available seven days a week.

                      Thanks,
                      Team OLX
                      There sir i realy request you. Now a day i want buy one hdd and processor with motherboard i give him 4700rs with delivery and he say 8000rs and he say give me some money and i send you and i will give money throgh paytm and he is hide from me now

                      non activation of advt. on olx despite making payment - Comment #3138237 - Image #0
                      non activation of advt. on olx despite making payment - Comment #3138237 - Image #1
                      non activation of advt. on olx despite making payment - Comment #3138237 - Image #2
                      non activation of advt. on olx despite making payment - Comment #3138237 - Image #3
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                        S
                        Santhu@54
                        from Anand, Gujarat
                        Jun 23, 2018
                        Resolved
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                        Address: Pune, Maharashtra, 411040
                        Website: Olx.in

                        Respected sir,
                        My self darsanam santosh kiran s/o devaiah,
                        And victim name is mr prakash singh
                        Sir …..
                        I make an offer at olx to buy a camera with price of 14, 500 rupees.
                        I send all amount as per our deal.
                        And he said the product will come by posting (Blue dart exepress)
                        But he didn’t send or ship.
                        And i did number of calls but he could recive, finally he switch off the mobile.
                        Now i give the complaint against him
                        And i hope that the department will coporates.
                        His ditails :
                        Name : prakash singh
                        Phone :[protected]
                        Account number : [protected]
                        Ifsc code : ubin0541214, union bank of india
                        My ditails :-
                        Name : d santosh kiran
                        Waneware, command hospital, pune, 411040
                        Phone [protected].
                        The money transfer ditails.
                        Transaction id[protected] rupees) time :18 june 2018 (19.37 min)
                        Transaction id[protected] rupees) time :18 june 2018 (20.31 min)
                        Pleas help me sir
                        Thanking you
                        +1 photos
                        Jul 30, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        Jun 29, 2018
                        OLX India Customer Care's response
                        Hello OLX User,

                        We would love to assist you with your query. Request you to share detailed concern at [protected]@olx.in. Alternatively, if you wish to have a word with us, please call our toll-free number at[protected]:00 am to 07:00 pm) available seven days a week.

                        Thanks,
                        Team OLX
                        Jul 12, 2018
                        Updated by Santhu@54
                        Hello sir... What about my amount..

                        Please help me... 🙏🙏🙏
                        Tqq for your responding sir...
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                          S
                          Shivraj Rajput
                          from Pune, Maharashtra
                          Jun 22, 2018
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411051
                          Website: The user kne who added add

                          I want to purchase a camera from mr. Prakash singh who posted add of camera and i chat with him then he said he is at kerala so he'll courier the camera iif oi pay him. So i paid first 1000 rs then he sent me courier reciept and said i want now full payment. Product will ship within 2 days and reach by you early. Then i made 2 payments of 6500 and 7000 reps. And waited for 2 days but now his phone is off and he's not replying. What should i do now? His phone is switched off. And couriier is non traceble.

                          Please help
                          +10 photos
                          Jul 23, 2018
                          Complaint marked as Resolved 
                          Jun 22, 2018
                          Updated by Shivraj Rajput
                          1 photo is wrong posted. Here is correct one. I have whatsapp chat too. He said he is a custom officer now working in kerala and he is from haryana I got his photo over facebook his mobile no is shown in his add over olx [protected].

                          Verified Support
                          Jun 22, 2018
                          OLX India Customer Care's response
                          Dear Shivraj,

                          Thank you for sharing the concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                          As you have some documents supporting your case, we suggest taking the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                          Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                          Addressing your concern is our priority and we will always give you the best possible service.
                          Thank you for contacting OLX

                          Thanks,
                          Team OLX
                          Jan 15, 2019
                          Updated by Shivraj Rajput
                          HOW can I get my money back?
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                            J
                            Jaideep.gambhir
                            from Noida, Uttar Pradesh
                            Jun 20, 2018
                            Resolved
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                            Resolved

                            Hi OLX management,

                            Today I purchased a package of Rs399 for 5 free ads from OLX for putting ads for my items however, after posting one ad for Electronic item(Vu smart tv) when I wanted to post another ad for Queen size bed it didn't allow me to do so and was asked to pay Rs399/499 to post ads.

                            I then called up customer care and had a long conversation with the lady who handled my request. To my utter disdain and surprise I was informed that the package I purchased would only allow me to post electronic and appliances section ads and not any other section like beds & wardrobe or other furnitures items!! This has come to be as a shock since I never knew that OLX packages are for a particular section and not independent of it. Also I feel that with such packages OLX is doing disruptive marketing by binding its users to a clause and not allowing them to post Ads freely irrespective of the sections or type.

                            Anyways, I was put across to the supervisor Mr.Saman who first agreed to my concerns and also acknowledged that this clause is as per OLX policy. Fine I do understand but then for new users like me this whole system is very complicated and also when I need to put few ads urgently for my household items as I am relocating from Mumbai in a weeks time.

                            He did offer me 1 free posting for furniture item(Queen bed) but unfortunately that would not solve my problem as I still have 3-4 posting for non-electronic items. I obviously didn't agree to his offer and requested him to either refund my amt package or allow me more ads to post. After much persuasion and disagreement Saman told me that he will revert in 2hrs after discussing my case and arriving at an appropriate solutions.

                            Unfortunately even after 4 hrs I didn't get to hear from OLX and decided to call customer care and again had to wait for 10 mins before I could speak to Saman. I was surely expecting a positive response and quick resolution after all this delay unfortunately he was rude and did not pay any heed to my request also kept on telling me that 'You should have checked the T&C's and read the policies properly before buying the package'. Also he told me that I never contacted customer care which was absolutely false as I made attempts to reach OLX but due to long waiting I had to disconnect and looks at other alternatives.

                            I have wasted my entire day trying to get some resolution from OLX and in the process could not post ads of relevance as well! Few questions I would like to ask to OL X. Is this the way OLX tries to help their valued customer?? Shouldn't there me a more flexible policy of allowing users to post ads to any section once you buy a paid package? On the contrary I would like to know how many people actually buy OLX packages and out of that how many are genuine seller/buyers???

                            I am really very very disappointed with the entire episode and wanted to highlight you my ordeal. Obviously its OLX who calls the shots but you are forgetting that users like me are the ones who keep you in business and help you grow. Today probably you have few disappointed customers but tomorrow the number will rise and it will jeopardise your image and brand you have build up till now. I would also do my bit on social network and word of mouth!

                            I would end up saying one thing 'PLEASE LEARN TO BE MORE PASSIONATE WITH YOUR CUSTOMER, RESPECT THEM AND SHOW FLEXIBILITY'.

                            A disappointed customer of OLX
                            Aug 5, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            Jun 29, 2018
                            OLX India Customer Care's response
                            Hi OLX user,

                            We would love to assist you with your query. Request you to share detailed concern at [protected]@olx.in. Alternatively, if you wish to have a word with us, please call our toll-free number at[protected]:00 am to 07:00 pm) available seven days a week.

                            Thanks,
                            Team OLX
                            [protected]

                            very disappointed with olx customer care and its payment model! - Comment #3135702 - Image #0
                            Meine olx se iphone 7plus mobile ka add dekh kr ph magcata tha na to ph aaya h aur rs bhi usne le liye by paytm ab na hi vo ph utha rha h uska mobile no [protected] ab ye ph nh utha rha h plz help kro mere 40k rs h is ke pas
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                              N
                              Nikzzz
                              from Jammu, Jammu and Kashmir
                              Jun 20, 2018
                              Resolved
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                              Resolved

                              Address: 180001
                              Website: Olx india

                              Dear sir /madam
                              There is a fraud ad in your olx app by name balu I phone 6 or 6s 4/5 months old so people get attracted towards his ad and he saying that he is an army officer by providing all details on ur WhatsApp by sending u all ID proofs pics that was obviously fraud as the name plate was on left side as real army uniform having plates on right side he called people to airport and taken money from them by paytm or any other wallet app by saying ur parcel is ready to leave just send money and plzzz catch this man as he is a crook and defaming our national army... He taken 30 k from me by doing all this fraud this is all my experience and this might help u all peoples to beware of this fraud.
                              Also let me know I have all the details regarding this fraud can you please suggest how I get my money back...
                              +1 photos
                              Aug 7, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Jun 29, 2018
                              OLX India Customer Care's response
                              Dear OLX User,

                              We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]Toll-Free) (from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

                              Thanks,
                              Team OLX
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                                N
                                nkg1984
                                from Delhi, Delhi
                                Jun 20, 2018
                                Resolved
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                                Resolved

                                Address: Ghaziabad, Uttar Pradesh, 201010

                                Dear team,

                                I am complaining to a person whose deal was finalized on behalf of olx and i have courier the prodict through dtdc courier and he was neft in my account in same time but after the courier sent it was on hold by that person now his phone is not available and no reply on whatsapp msg, he can read this one..
                                Kindy help to resolve this metter.

                                Olx user name : amit anand
                                Contact no : [protected]
                                Address is from mumbai..
                                Jul 23, 2018
                                Complaint marked as Resolved 
                                Verified Support
                                Jun 22, 2018
                                OLX India Customer Care's response
                                Dear OLX User,

                                Greetings from team OLX.

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                - Your registered phone number on OLX.
                                - Transaction receipt if any, in context to advance payment.
                                - Ad id through which you were contacted.
                                - Chat/message history with the buyer.

                                This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                Awaiting reply from you!

                                Thank you for contacting OLX.
                                I wish to complaint about your poorservice regarding uninformed blocking of my account.I really annoyed with your company service.I trust this not the way to block without prior information i look forward to hearing from you.

                                BY
                                SREE VAISHNAVI CARRS
                                COIMBATORE TAMIL NADU
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                                  A
                                  Afzal Khan Kha
                                  from Ahmedabad, Gujarat
                                  Jun 20, 2018
                                  Resolved
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                                  Resolved

                                  Address: 396193
                                  Website: OLX ke chor Foji ke Naam Pe loot

                                  Yeh hai saale chor chamar foji ke naam par lout wale suvar
                                  1) [protected] yeh number chamar ka hai jisne foji ke naam par paisa liya
                                  Yeh chamar ka khata number hai
                                  Account ac n [protected]
                                  Tarif khan
                                  Ifsccodepunb0079200
                                  Courier boy bankar lootnewale chamar
                                  1) [protected] (2) [protected]
                                  3) [protected])
                                  Baki yeh bhi fauji ke naam pe lut te hain (5) [protected] (6) [protected]
                                  (7) [protected] (8) [protected]
                                  (9) [protected] yeh number ke olx pe har insan ko lut rahe hai
                                  Ab mujhe chor log apna number nahi de rahe hain kitne bhi price bolo apna number mujhe nahi de rahi hai mera 5000 chamaro ne luta shuru ke char number milke no number sab chor hai kya re choro ka kuch ho sakta hai kya mera 5000 mujhe return mil jayega
                                  Jul 31, 2018
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jun 29, 2018
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]Toll-Free) (from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

                                  Thanks,
                                  Team OLX
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                                    W
                                    Wisdom Talks
                                    from Jaipur, Rajasthan
                                    Jun 19, 2018
                                    Resolved
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                                    Resolved

                                    Address: Jaipur, Rajasthan, 302020

                                    I have been through a fraud for vivo v9. The seller named Jaikishan provided me the photographs and his identity proofs like army canteen card and pan card and asked for 5, 000 advance payment through paytm which I did on 19.06.18 then after sometime I received a message from olx that we banned a seller who was chatting with you. So i called him and asked to return my money but he denied and switched off his phone. Now he is not answering me. Please help me as soon as possible or I will have to file FIR.
                                    +2 photos
                                    Jul 23, 2018
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jun 22, 2018
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Greetings from Team OLX.

                                    Thank you for sharing the concern with us.

                                    I completely understand your situation and apologize for the inconvenience caused.

                                    I wish to inform you that, we have already blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                                    As you said, you have some documents supporting your case, I suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    Thank you for contacting OLX!
                                    They call me up but did not meet me plz block this user name Soumitra Pal and Sumit Mistry
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                                      K
                                      kishore7924
                                      from Hyderabad, Telangana
                                      Jun 19, 2018
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                                      Address: Gurgaon, Haryana

                                      On may 3rd, i saw an ad in olx who was selling a swift dezire car of 2014 model bearing no. Ts 08eg2753. When enquired about it, the person gave his number as [protected] and name as ravindra reddy and informed me that he is an army personnel and he has brought a hyundai creta car that’s why he is selling this car, and also told that this car is presently at delhi and i have to visit to delhi to collect the car. Then i asked for his address so that my friend who stays in delhi can go and see the car and confirm that this is a non accidental and with all clear documents, and he has given his address as “hyderabad to delhi to gurgaon to badshahpur road, firozpur, jhirka bus stand, plot no. 48” but when my friend was on his way to see the vehicle, the other men was not reachable in the phone, so he has to return back and later mr reddy gave the excuse that he has gone out of state with his army jawans for some urgent work.in the meanwhile i had also booked ticket to go to delhi as mr reddy was pressurising to take the vehicle at the earliest. And finally i boarded the train # 12649 sampark kranthi express with pnr no. [protected] on 12th may 2018 to go to delhi along with two of my friends and on 13th may 2018 i reached hazrat nizamuddin station at around 1000 hrs and while travelling i called mr reddy and insisted him to come to delhi near some hotel so that we can see the vehicle at delhi and finalise it but mr reddy told that he will come to station and when i reached hazrat nizamuddin station, he told me to take the metro train and come to gurgaon huda city station and he will come there, and when i reached there he asked me to take an auto and come to rajiv chowk and his person is waiting there. Accordingly we went to rajiv chowk around 1300 hrs and waited for his person. And finally a person has come in a ritz cab and he spoke to mr ravinder reddy from my mobile and confirmed us that he is his driver and he took us through sohna road and after around half hour journey, he suddenly took a right turn towards some village and stopped at an isolated place where eight men were already waiting with their face covered with white cloth and they immediately pushed into the cab and some of them took their pistols and asked us to hand over all the money, mobile and valuables and we were robbed at gun point. I had rs 2.6 lacs in cash for car, one friend had around rs 10000/- in cash and a gold ring weighing 8 gms and one more friend had around rs 4500/-. All this was looted by the miscreants and they also took away our 3 mobile phones (1). Moto x play and f-eye power bank, (2) redmi phone of my friend and, (3) moto g phone of another friend on checking my google device account, it has shown that my mobile was switched off at ghasera village.
                                      After taking all these things, they gave 3500 rupees for us to go back to hyderabad, and literally we were stranded on roads and we thought of approaching the local police station there but after this ghastly experience we lost complete faith on the local people around, so somehow we just wanted to go back to hyderabad as all our family members were worried when all the three were not reachable on phone.
                                      We somehow booked a ticket and returned back from delhi on 14th may’ 2018 and reached on 15th may’ 2018. Even after coming back, i could not come out of the horrific experience at gurgaon and i felt that i should lodge a complaint so that in future nobody becomes a victim in such a manner. I am still not able to believe what happened and how creep these criminals in and around delhi are.
                                      I request you to kindly trace the miscreants and help in recovering the money (Which i have taken from muthoot by pledging some gold and paying the interest) and valuables and also punish the culprits in such a way that it becomes an example and people should not even think of such ideas.
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