Claimed

OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
Resolved
2856
Unresolved
1858
Contacts

File a complaint to OLX India

Having problems with OLX India?

File a complaint and get it resolved by OLX India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OLX India reviews & complaints page 188

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Supratikdeep
from Chennai, Tamil Nadu
Aug 3, 2017
Resolved
Report
Copy
Resolved

Address: Chennai, Tamil Nadu
Website: Olx

I bought a table fan for 800 rupees and he also told "I give you a guarantee of 6 months". But next day it stopped working and when I tried contacting him he was cutting my calls.
Then finally once he picked the call and started telling do whatever I don't care I won't give you your money or help you. He said"police ko leke aao" I don't care and then he ended my call.
Next time whenever I tried calling him he simply received it and kept it unanswered.pls help
Sep 8, 2017
Complaint marked as Resolved 
Verified Support
Aug 05, 2017
OLX India Customer Care's response
Dear Supratik,

We understand your concern and regret the inconvenience caused.

Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

We look forward to hearing from you!

Thanks,
Team OLX
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Harshit choure
    from Mundi, Madhya Pradesh
    Aug 3, 2017
    Resolved
    Report
    Copy
    Resolved

    Website: Olx

    I had to sale my books. An american girl contact me to buy that books.
    I asked her y u need these indian books, she told me she wants it for motherless baby.
    She made a payment of 11000 rs and bank of america sent me mail.in which it was written that when u will ship product we will release your money. Along with it, there was written that, this is done to stop frodulunt and every transaction is in serveillance of inyerpol.
    I trusted and courier books to an orphanage in thane (E).400603 mumbai.
    I was shocked to see that neither money came in my account nor i got an e mail then her acc. No and mail id was invalid.
    I paid 2000 in courier and now i want that back but that orphanage peoples are not helping me. I told them that i suffered from fraud but now they r even not picking my phone. I told them if books are of their use take that books but that books ate of gate and their children are till 10th class.
    Now they are not responding me and no contact of fraud girl.. She told her name susan william working in ford motor plant.
    Her whats app no.-+[protected]
    Bic code — boa00dat2vfs
    Acc no.- [protected] (It is mobile no. Of anyone in bihar)
    Sep 5, 2017
    Complaint marked as Resolved 
    Verified Support
    Aug 04, 2017
    OLX India Customer Care's response
    Dear Harshit,

    We're sorry for the inconvenience caused to you.

    We wish to look into your concern on priority. However, we are unable to fetch any details with the information shared by you.

    1) Kindly share your phone number or email Id that you have used to access OLX.
    2) Alternatively, you may also share the suspect's contact details used on OLX with us.
    3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

    As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

    Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter.

    In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

    We look forward to your response.

    Regards,
    Team OLX.
    the same with me :(

    It went for charity so i am ok .but fraud like this should not be done :(
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      louiz
      from Bengaluru, Karnataka
      Aug 2, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: 560083
      Website: OLX.IN

      Had made a purchase of a washing machine where the owner had advertised as being good condition + 1 yr of service warranty and 6 months of motor warranty, after getting the washing machine i have not been able to use it even once as the machine is not working, i tried contacting the dealer with whom i had made the purchase, he is not responding, not receiving my calls. I tried reaching the support at olx, got an immediate response from maria, other than she providing me with a ticket no. (Ticket id 1184659) there has been no update, no actions, what so ever! It's going to be two months now and i have a worthless machine for which i have paid 6200/- inr and not even able to use it even once!!!

      I want my money back or a replaced machine, not happy with this falsified information being updated in the olx and creating havoc for a common man!
      Sep 3, 2017
      Complaint marked as Resolved 
      Verified Support
      Aug 02, 2017
      OLX India Customer Care's response
      Dear Mr. Louiz,

      Thanks for contacting OLX via this channel.

      Please accept our sincerest apologies for the inconvenience caused!

      We understand that this matter has taken a while to resolve, as investigation was underway. Rest assured, the pertinent seller has been blocked from our site. As a security measure, this seller cannot use that phone number on OLX again, unless indicated otherwise by law.

      a) Our support team has also communicated to you via email with the relevant details.
      b) As a platform, we always advise our users to go via our safety tips for a hassle free experience. This will help you stay safe and meet your requirements.
      c) You may refer to our safety terms at this link: http://help.olx.in/hc/en-us/articles/[protected]Safe-transactions

      For any further help, you can write back to us at [protected]@olx.in or call Safety and Fraud Hotline [protected] (Monday - Friday 10AM - 6 PM).

      We hope this helps.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Supratim Banerjee
        from Ingraj Bazar, West Bengal
        Jul 30, 2017
        Resolved
        Report
        Copy
        Resolved

        I have posted an ad about an alienware laptop. An user named arun contacted me about it via chat and when i told him the price he started being abusive. Its definitely very insulting when someone does this for no good reason. When i tried to tell him that 17inch alienware laptops are very expensive, he started saying things like "chall be". This is a gross violation of rules and guidelines under the telecommunications act and i request olx to take firm steps against this guy.
        Sep 2, 2017
        Complaint marked as Resolved 
        Verified Support
        Jul 31, 2017
        OLX India Customer Care's response
        Dear Supratim,

        Please accept our apologies for the inconvenience caused.
        We totally echo with you and condemn such behaviour.
        Please connect with us on [protected]@olx.in with the corresponding ad details to take necessary action.

        Regards
        Team OLX
        My email address us aishwarya.[protected]@gmail.com and my account with OLZ has been banned suddenly without reason today.OLX has babbed the account without any reason and I cant contact prospective buyers for my things. Please restore my account.
        I have Buyed olx package for 13500
        Facing problem to post adds from 15 days
        No hearing from olx
        I have called customer care so many times but they always say it's from back end they cannot help
        And from previous 2 days my account is banned
        I m having bad experience with olx
        They do fraud by taking money and not provinding service
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          hiren123456789
          from Mumbai, Maharashtra
          Jul 29, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Vadodara, Gujarat, 390018
          Website: olx

          Customer id: [protected]

          I talk with them for iphone 6. Price is negotiable. After ward tell me i currier you give it the money for currier price 480/-. I pay by paytm and tell him once i receive the mobile i check personally then i payment by paytm. Then i told him if you required for your safety. What document i send? But afterward he ask me half money and not give it me currier receipt.
          Aug 31, 2017
          Complaint marked as Resolved 
          Verified Support
          Jul 30, 2017
          OLX India Customer Care's response
          Dear Hiren,

          We are sorry to hear about the inconvenience caused to you and would very much like to look into your concern and help you further.

          To do so, we request you to share the payment receipt and the OLX chat details at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

          We await your response!

          Regards,
          OLX India
          Hi,
          I have placed a ad of a thrustmaster sterring wheel and when I google and chk olx it does not show at all even when all over India list gets over .
          So how is someone to view my ad
          OLX India Customer Care's response, Aug 3, 2017
          Verified Support
          Hi Hamish,

          We would very much like to look into your concern and help you further.

          Please share all the relevant details with us at [email protected]. Our team would look into your problem.

          We await your response!

          Regards,
          OLX India
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vinayakbnair
            from Pune, Maharashtra
            Jul 29, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Gandhinagar, Gujarat, 382424

            Date of incident: 28.07.2017
            Olx add id: [protected]
            Name of seller: dhruv k
            Mobile number as verified by olx: [protected]
            Seller location: bangalore

            Seller bank details:
            Bank: state bank of mysore
            Branch gayatri nagar, bangalore
            Account no: [protected]
            Ifsc code: sbmy0040367

            This in reference to above mentioned add posted by seller named dhruv highlighting sale of husky puppies with valid kci and documentations.

            I sent a interest on 27th july. On the same day evening dhruv called in the evening where i asked for puppy pics and videos. The same was sent on 28th morning by the seller. Puppy prize was posted as inr 18000 but i negotiated the same to inr 13000. Dhruv agreed on the same and shared his bank details of bangalore and asked me to send inr 10000 to pay the agent and send the puppy in a cabin luggage from bangalore to ahmedabad by 28th july 2017 evening flight (17.45 pm indigo flight from bangalore to ahmedabad).

            We spoke on the call and texted on the whats app and considering the language of communication i felt confident on this seller and transferred inr 10000 and decided that remaining inr 3000 will be sent once i get the puppy at ahmedabad airport basis which dhruv will send the papers of the puppy.

            Issue started after i made a payment of inr 10000 from my canara bank at 3 noon on after which i called and confirmed the same also. After 4 pm the seller has switched off his phone. Even though he is active on whats app and seeing my message he is not responding in any way.

            I am very sure that i fell for this trap and want help to get back my money.

            If anyone can help then please guide me how to resolve this problem.

            I am a simple salaried person. My wife is a genuine animal lover who does lot for injured street dogs and so wanted to gift my wife a puppy but ended up loosing inr 10000 due to this fraud.

            Please anyone kindly help.

            Attached pics and video of the puppy and the seller. Also have whats app text history, call records as supporting.
            Sep 1, 2017
            Complaint marked as Resolved 
            Jul 27, 2017
            Arup Chakravarty's response
            I have a complaint regarding the olx most of the buyers do not give their contact numbers as a result we lose interest in this site. This is really pathetic. If the buyers give contact number we can contact them.
            Verified Support
            Jul 31, 2017
            OLX India Customer Care's response
            Dear Vinayak,

            Greetings from team OLX!

            Thank you for sharing the details with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

            Addressing your concern is our priority and we will always give you the best possible service.

            As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

            Thanks,
            OLX India
            I have a complaint regarding the olx most of the buyers do not give their contact numbers as a result we lose interest in this site. This is really pathetic. If the buyers give contact number we can contact them.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Paresh Nayak
              from Gurgaon, Haryana
              Jul 28, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: 122015
              Website: olx.in

              The user who have posted this add using above add id has shared all required information on the message on olx.in and i was supposed to buy a iphone 6, gold 16gb, the details are as per the specification he shared. Based on the conversation over olx on 24th july 2017. I have made the payment to him via paytm when he send me the docket number of the courier booked having the details of the phone. After i made the payment the user got his phone number switched off and as per the current data on the website its showing "phoneposter - user doesn't exist". Please suggest a resolution on this matter and give my money back.
              Aug 31, 2017
              Complaint marked as Resolved 
              Verified Support
              Jul 29, 2017
              OLX India Customer Care's response
              Dear Paresh,

              We're sorry to learn you have encountered fraud by a seller and understand your monetary loss.

              We have deleted all the Ads and we have also blacklisted the user account from our site.

              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

              Please note that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. Buyer and seller interactions are the responsibility of the parties involved.

              We suggest that you always analyse the ad you are interested in.

              Your concern is our priority and we will always do our best to resolve it at the earliest. For any other assistance, do connect with us at [protected]@olx.in.

              Regards,
              OLX India
              MEM /SIR
              i am give a ad about my car but i can't see the contact details of buyers so please guide me how to contact with them.
              revert it.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vishu Kashyapa
                from Bengaluru, Karnataka
                Jul 26, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Bangalore, Karnataka, 560094

                Hi,

                I was cheated by a mobile seller and his number is [protected] who may be from kgf. By trusting him with his talks i had paid him full money via ptm and he was suppose to courier his mobile to my address. After getting money, he has not sent me the mobile which was for sale neither he is responding me.

                Kindly take necessary action so that other users should not be his target.

                Tx.
                Vishwanth [protected]
                Aug 26, 2017
                Complaint marked as Resolved 
                Verified Support
                Jul 26, 2017
                OLX India Customer Care's response
                Dear Vishwanth,

                We are sorry to learn about the fraudulent activity and understand your monetary loss.

                We always suggest our users to sell / purchase with a local seller/ buyer, so that you can meet the individual in person. We also recommend choosing a safe place for exchanging your item.

                However, we would very much like to look into your concern and help you further. To do, so please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

                We await your response!

                Regards,
                OLX India
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  renata fernandes
                  from Mumbai, Maharashtra
                  Jul 26, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Mumbai City, Maharashtra, 400093
                  Website: www.olx.in

                  I brought a mobile phone online from riyaz khatri. He informed me that only finger print is not working on the mobile. When i took the mobile home, checked, there was no wifi working as well as it showed no service. Which ever sim i put, it showed no service. Checked with apple india and they confimed that riyaz sold me not working mobile
                  Tried calling him, but he switched off his mobile
                  Name : riyaz khatri
                  Location : mumbai andheri west
                  Mobile number : [protected]
                  Product sold iphone 6 4gb
                  Aug 28, 2017
                  Complaint marked as Resolved 
                  Verified Support
                  Jul 26, 2017
                  OLX India Customer Care's response
                  Dear Renata,

                  Greetings from OLX!

                  Sorry for the inconvenience caused to you.

                  Immediately, we have immediately blocked the seller from our site. The user can no longer post Ads on our site with the contact information.

                  For further assistance in this regard, please contact us at [protected]@olx.in.

                  We look forward to your response!

                  Regards,
                  OLX India.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    julius kamson
                    from Lucknow, Uttar Pradesh
                    Jul 25, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: New Delhi, Delhi, 110009

                    Hi sir i have bought an i phone 6s yesterday which has advertised on your website and after an negotiation we deal in on my budget out of my expectation what i received was a piece of tiles an a chiness handset and he ran away in a second before i react it and i tried to call him back on which he gave but it as switch off and his no is [protected] and i wan this person to be caught by the police and take the necessary action.

                    Thank you
                    Aug 27, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 26, 2017
                    OLX India Customer Care's response
                    Dear Julius,

                    We are very sorry to hear about the inconvenience caused to you and would very much like to look into your concern and help you further.

                    To do so, please share all the relevant details like the transaction receipt or the screenshot of the chat details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

                    Do share all the details. We await your response!

                    Regards,
                    OLX India
                    My ad is moderated without any reason and my ad is perfect with id ID [protected].this is very embarrassing.please resolve it as early as possible.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bill Lms
                      from Mysore, Karnataka
                      Jul 25, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 796001

                      He named himself rober wallace. He claims himself to be soldier, living in nigeria taking care of orphanages. He contacted me with this number +[protected] & +[protected] i send my laptop through dhl, costing me around 14, 000. He sends me this email "spam" email claiming that the funds has been made. And i needed to pay 20, 000 for taxation. I asked a lot of my friends whether this claim was right or wrong. And finally i spoke to a manager and said that there wasn't such a thing. I've been cheated.. I will post pictures of him below, and the
                      Transactions aswell
                      Aug 30, 2017
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 26, 2017
                      OLX India Customer Care's response
                      Dear Bill,

                      We deeply regret for the inconvenience caused and understand that, this incident has impacted you monetary front.

                      We want to keep our site clean and secure for our users and in order to maintain the same, we wish to look into this matter.

                      To do so, please share all the relevant details with us at [protected]@olx.in. Our team will look into your problem and take all the necessary steps.

                      We await your response!

                      Regards,
                      OLX India
                      My account has been banned after posting some ads.

                      Kindly revoke my account ASAP. Email : [protected]@gmail.com

                      Regards
                      Amit Kumar Thakur
                      [protected]
                      Very bad of you Olx team .. Why did u block my account for posting Coc add
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sreerag pradeep
                        from Bengaluru, Karnataka
                        Jul 24, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        I have been continuously trying to post a free ad of my motorcycle for sale and without any reason it is falling under the moderated column, i am a regular user of OLX, and have never faced any issue as such, but this time its really irritating, I want the management to look through this issue as early as possible and resolve it so that I can continue trading or might have to shift to another site.
                        https://www.olx.in/item/bullet-1983-ex-military-ID1dfRil.html
                        Ad ID: [protected]
                        Aug 26, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 26, 2017
                        OLX India Customer Care's response
                        Dear Sreerag,

                        We do regret for the inconvenience caused. Please allow us to help.

                        Our specialized team has sent you an email, that states the reason for the Ad removal. Kindly check your inbox.

                        Also, the good news is that we have activated the Ad for you. Here's the link: https://www.olx.in/item/bullet-1983-ex-military-ID1dfRil.html.

                        For any further assistance, you may write to us at [protected]@olx.in or call us on our Toll-Free number at[protected]:00 am to 07:00 pm) available seven days a week.

                        Regards,
                        OLX India
                        The seller has fraud me on selling nexus 5 phone and gave a scrap piece and that seller is regarded as the verified seller of olx and now denying to take responsibility of that fraud so, i request you to help me to take fair decision and make them to return my money back if possible.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shourav Sarkar
                          from Numaligarh, Assam
                          Jul 23, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: East Khasi Hills, Meghalaya, 793001
                          Website: cyber crime complaints

                          Found a jobe add in olx. Post of supervisor in cipla mediplus. So i contacted the user and asked for my bio data, pgoto and rupees 2030 and i did according to him. And he promised to send me letter next day but after two weeks also i did not get any letter. Add is published by mr mayank ([protected]). I paid through paytm. Please take action against him.
                          Aug 25, 2017
                          Complaint marked as Resolved 
                          Jul 23, 2017
                          Updated by Shourav Sarkar
                          You people should check whether the add is genuine or not.Many are publishing fake adds and earning money through that.Please prevent Mr Mayank Pandey([protected]) from posting add in olx.
                          Jul 24, 2017
                          Updated by Shourav Sarkar
                          Still his ads are there in Assam OLX

                          Verified Support
                          Jul 24, 2017
                          OLX India Customer Care's response
                          Dear Shourav,

                          Greeting from team OLX!

                          Thank you for sharing your concern with us.

                          We completely understand your situation and apologise for the inconvenience caused.

                          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                          Addressing your concern is our priority and we will always give you the best possible service.

                          As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

                          Thanks,
                          OLX Team
                          Still his ads are there in olx
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Prabhu Marappan
                            from Bengaluru, Karnataka
                            Jul 20, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Bangalore, Karnataka, 560093
                            Website: www.olx.in/all-results/user/btn9t

                            I bought a washing machine from Unique Enterprises 16 days back.
                            (https://www.olx.in/item/godrej-top-loading-fully-automatic-washing-ID1bShDd.htm...

                            First they sent a defective and dirty (with lot of mud inside) model and after many calls they sent a guy who changed the circuit board and asked us to start it after only 8 - 10 hours but it didn't work even after that.

                            Now, it has been 10 days with no proper response from their side though they claim in every 10-15 calls (out of which they pick one once) that their guy will be at my place either in the evening or the next day but as expected nobody shows up.

                            I was given a warranty of 1 year for the washing machine's motor but seeing the service I am sure that it is not going to happen

                            And today I saw a similar complain posted on OLX in June, 2016 (find the screenshot attached) about this vendor for which OLX claimed to have removed the seller from its listing but there are several post from the same vendor.
                            (https://www.consumercomplaints.in/olx-india-fraud-seller-in-bangalore-c1317595)
                            (https://www.olx.in/all-results/user/btn9t/)

                            I want a refund and the product taken back as soon as possible, and I expect some serious action against the seller.
                            Aug 25, 2017
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 22, 2017
                            OLX India Customer Care's response
                            Dear Prabhu,

                            We do regret for the inconvenience caused. It is truly dismal and we wish to have a look into this matter.

                            We have shared the details to our respective relevant team. Please be assured, they will look further into this issue, in order to take necessary actions and will monitor the activity as well.

                            At OLX, we only provides an online platform where users can advertise and search for goods and services.

                            However, we do not have intermediate in between the transaction between the buying and selling parties. Moreover, any interactions and negotiations are bound to parties involved.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            For any further assistance, you may reach out to us at [protected]@olx.in.

                            Regards,
                            OLX India
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sukanta007
                              from Kolkata, West Bengal
                              Jul 19, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Kolkata, West Bengal, 700091
                              Website: www.olx.in/item/windows-8-1-7-xp-genuine-bootable-software-just-four-hundred-ID17youR.html

                              A seller with Ad ID: [protected] is using your platform to sell pirated and trial version softwares and pass it as genuine, when I found it he started to abuse me and threatened me ... the screen shot of the message is attached. Please block this user to save unsuspecting people from getting duped by frauds like this and bring a bad name for olx. Thank you..for your help
                              Jul 21, 2017
                              Complaint marked as Resolved 
                              I will like to thank team olx for their prompt and swift action. They have really lived upto their reputation. You have made a believer out of me that olx is the best place where buyers and sellers can meet and no one can use it for their nefarious purpose.
                              Jul 19, 2017
                              Updated by sukanta007
                              this man is a criminal... and olx should not be a launch pad for criminals
                              Jul 19, 2017
                              Updated by sukanta007
                              Everyone should see this add and make sure to avouid it ..in case olx does not take any step to block this user, , ,
                              Jul 19, 2017
                              Updated by sukanta007
                              This man robs you off your hard earned money and sells you pirated software and that too with viruses in it .. and when you ask about his purpose .. he threatens to cause physical injury... all the soft wares he is claiming to sell are either trial version or contains viruses... please block this user and save innocent, unsuspecting people from getting duped.
                              Verified Support
                              Jul 21, 2017
                              OLX India Customer Care's response
                              Dear Sukanta,

                              Greeting from team OLX!

                              Thank you very much for sharing the information with me. We do apologise for the inconvenience.

                              We understand your situation, however, we have immediately blocked this user from our site and also made sure that there are no future postings from his end.

                              Please be assured we will keep a close watch on this, also forwarded the same to the relevant team as well. They will look further into this issue and monitor the activity as well.

                              Having said that we would like to thank you for writing to us and sharing this concern with us. We appreciate your cooperation in this matter.

                              If you face any other issues, feel free to write to us at [protected]@olx.in anytime.

                              Thanks,
                              OLX India
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                L Ravi Kumar
                                from Durg, Chhattisgarh
                                Jul 19, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Website: Olx.com

                                Respected sir/mam fake job advertisement of brittania company is posted in your website they cheat innocent people they mention their no [protected] i call on this no she told me come for interview at delhi adarsh nagar they took my interview and also give appointment letter to me and they took 1550 amount for uniform fees after that i will concern this matter to friends even i contact company in which they told to me that this ad is fake so please sir/mam delete this ad so others cannot be victim of theirs.
                                Jul 19, 2017
                                Complaint marked as Resolved 
                                Sir /mam please take a strict action against them delete tha ad so ghey can't fools to others they took fake job ad
                                Verified Support
                                Jul 20, 2017
                                OLX India Customer Care's response
                                Dear Ravi,

                                Greetings from Team OLX!

                                Thank you for sharing your concern with us.

                                We completely understand your situation and apologise for the inconvenience caused.

                                We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                                As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file a FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                Addressing your concern is our priority and we will always give you the best possible service.

                                As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

                                Thanks,
                                OLX India
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anjani Mittal
                                  from Noida, Uttar Pradesh
                                  Jul 18, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  I have reported few ads as fraud still after a week those are still there, he is a fraud seller, i also paid money & he ran, i identified his # because of his dog pics & content that he already sent me, he has 3 ads on olx, i reported the ad as fraud so that no one else gets caught in this unlike me, still u people didn't do anything. He always request the other party to whatsapp their no & he will contact them, i hope now u will take this srsly & block this user forever, m also providing a screen shot of his 3 ads.
                                  Aug 20, 2017
                                  Complaint marked as Resolved 
                                  Jul 18, 2017
                                  Updated by Anjani Mittal
                                  Here is another fake ad of his

                                  Verified Support
                                  Jul 19, 2017
                                  OLX India Customer Care's response
                                  Dear Anjani,

                                  We do regret for the inconvenience caused and understand your monetary loss.

                                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  However, please note that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                                  For any further assistance, you may reach out to us at [protected]@olx.in. Alternatively, if you wish to have a word with us, then you may call us on our Toll-Free number at[protected]:00 am to 07:00 pm) available seven days a week.

                                  Regards,
                                  OLX India
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    get442001
                                    Jul 17, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Pune, Maharashtra
                                    Website: www.olx.in

                                    Hello team,

                                    I saw an ad in olx.in about apple macbook pro and i contacted the seller for the laptop. He told me he working in customs area and said that now he is in cochin, kerala. I told him don't have trust on you please share me you government id card along with laptop bill. After every verification i was trusted on him and he told me to deposit half money 7000/- in advance to ship out the product. I did it accordingly and i tried to call him he dint pick up and later he picked up and said he sent it. After that he sent me courier recipt for remaining payment. He told me i sent your courier and courier recipt and you'll get your laptop in two days then please make my remaining payment now and i did accordingly and make his remaining payment 7000/-. I tried to call him again to ask courier tracking number and he switched off his phone. Courier recipt is fake.

                                    I still haven't received the courier. I feel i`am stuck up in a terrible scam. I accept my mistake of contacting from an untrusted seller. Kindly help me, what can be done in this case. Kindly help get me my money back.
                                    Thanks & regards, sachin ahire

                                    His details are as follows.
                                    Name: gita mahendra
                                    Acc no:[protected]
                                    Ifsc code:hdfc0001111
                                    Hdfc bank
                                    Aug 18, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 18, 2017
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Greeting from Team OLX!

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your situation at the moment, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in such as:-

                                    - Transaction receipt if any advance payment was done.
                                    - Ad id through which you have contacted the seller.
                                    - Chat/message history with the seller.
                                    - Contact number/email address of the seller.

                                    This will help us in taking appropriate steps on the same.

                                    Awaiting reply from you!

                                    Thanks,
                                    OLX India
                                    Verified Support
                                    Jul 18, 2017
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Greeting from Team OLX!

                                    Thank you for your kind patience.

                                    We completely understand your situation and apologise for the inconvenience caused.

                                    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                                    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file a FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

                                    Thanks,
                                    OLX India
                                    Jul 18, 2017
                                    Updated by get442001
                                    Thank you for the updates. I've already attached document for your reference. Again sending you my bank transaction and chat history. As I request you kindly take serious action on this seller so he will not do such type of fraud with anyone else. Kindly help get me my money back.

                                    Jul 18, 2017
                                    Updated by get442001
                                    Bank transaction

                                    Jul 18, 2017
                                    Updated by get442001
                                    OLX Ad Details -
                                    Intel Cour I5 Ram 8GB Ssd 500GB
                                    Ad ID: [protected]

                                    https://www.olx.in/item/intel-cour-i5-ram-8gb-ssd-500gb-ID1cMsqW.html
                                    Verified Support
                                    Jul 18, 2017
                                    OLX India Customer Care's response
                                    Dear OLX user,

                                    Thank you so much for bringing this to our attention. I do apologize for the inconvenience this may have caused you.

                                    At OLX, we provide an online platform where users can advertise and search a vast variety of goods and services.

                                    We suggest you seek legal help in this matter and report the issue to your nearest police station so that they can investigate further.

                                    As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

                                    Regards,
                                    OLX India
                                    Jul 20, 2017
                                    Updated by get442001
                                    Hello Team,

                                    Kindly share me the ad details for cyber crime investigation. Police cyber officer requiered those details. Kindly provide ASAP.

                                    THANKS & REGARDS
                                    SACHIN
                                    Jul 22, 2017
                                    Updated by get442001
                                    Hi team,
                                    Awaiting for your update.

                                    Regards
                                    By paying a nominal amount I had upgrade the limits to post but I had lost my money in it I didn't get my upgradtions by paying it...so pay my money back or else I have to take steps against you.
                                    OLX India Customer Care's response, Jul 20, 2017
                                    Verified Support
                                    Dear Ishita,

                                    We are sorry to hear about the inconvenience caused to you and would very much like to look into your concern and help you further.

                                    To do so, please share all the relevant details with us at [email protected]. Our team would look into your problem and take all the necessary steps as appropriate.

                                    Do share all the details. We await your response!

                                    Regards,
                                    OLX India
                                    i have been treated as same case from above i put my laptop ad on olx they sent me several mail from royal bank of scotland and i courier the laptop to them but they didn, t send me money back i want help from google they called me from several numbers that i have show below i need help from cycber crime and olx my name is pramod my number is [protected]& [protected] address lower tunwla devpuram raipur dehradun uttrakhand
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pooja Guha
                                      from Delhi, Delhi
                                      Jul 17, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 110091
                                      Website: www.olx.com

                                      Hi, yesterday i joined olx and posted few ads. From the time i have posted my ad, i started receiving harassing calls just an hour ago i received a call from +91 [protected] and the guy told me that he is calling from olx brand promotion team and distributing bodycare samples to the new users. Started asking about vital stats and sizes and also took my address to deliver the free samples. After enquiring the customer service people got to know there is nothing happening anything like this. I removed all my ads and also deactivated my account.
                                      Aug 22, 2017
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 18, 2017
                                      OLX India Customer Care's response
                                      Dear Pooja,

                                      We are extremely sorry for the inconvenience caused. It truly is an unfortunate incident and we wish to take all the necessary actions in the interest of the genuine users like you!

                                      To do, so please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

                                      Do share all the details. We await your response!

                                      Regards,
                                      OLX India
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vanee Amit Shukla
                                        from Muzaffarpur, Bihar
                                        Jul 16, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Website: www.olxindia.com

                                        Suraj from gudgav had posted a add 4 lshape sofa only 1month old4 23000, i proposed 4 18000/-, he gave a contact no of what'sap n call, as i connected continue abt 4days he won my trust n said to bring all my other goods 2 along vth sofa.
                                        Bt on the delivery day 16july after paid d heavy amount he switched off... N still i didn't found him
                                        Plz help
                                        Aug 20, 2017
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jul 18, 2017
                                        OLX India Customer Care's response
                                        Dear Amit,

                                        We deeply regret for the inconvenience caused and would very much like to look into your concern and help you further.

                                        Please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

                                        We await your response!

                                        Regards,
                                        OLX India
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit