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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 188

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H
hiren123456789
from Mumbai, Maharashtra
Jul 29, 2017
Resolved
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Address: Vadodara, Gujarat, 390018
Website: olx

Customer id: [protected]

I talk with them for iphone 6. Price is negotiable. After ward tell me i currier you give it the money for currier price 480/-. I pay by paytm and tell him once i receive the mobile i check personally then i payment by paytm. Then i told him if you required for your safety. What document i send? But afterward he ask me half money and not give it me currier receipt.
Aug 31, 2017
Complaint marked as Resolved 
Verified Support
Jul 30, 2017
OLX India Customer Care's response
Dear Hiren,

We are sorry to hear about the inconvenience caused to you and would very much like to look into your concern and help you further.

To do so, we request you to share the payment receipt and the OLX chat details at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

We await your response!

Regards,
OLX India
Hi,
I have placed a ad of a thrustmaster sterring wheel and when I google and chk olx it does not show at all even when all over India list gets over .
So how is someone to view my ad
OLX India Customer Care's response, Aug 3, 2017
Verified Support
Hi Hamish,

We would very much like to look into your concern and help you further.

Please share all the relevant details with us at [email protected]. Our team would look into your problem.

We await your response!

Regards,
OLX India
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    V
    vinayakbnair
    from Pune, Maharashtra
    Jul 29, 2017
    Resolved
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    Address: Gandhinagar, Gujarat, 382424

    Date of incident: 28.07.2017
    Olx add id: [protected]
    Name of seller: dhruv k
    Mobile number as verified by olx: [protected]
    Seller location: bangalore

    Seller bank details:
    Bank: state bank of mysore
    Branch gayatri nagar, bangalore
    Account no: [protected]
    Ifsc code: sbmy0040367

    This in reference to above mentioned add posted by seller named dhruv highlighting sale of husky puppies with valid kci and documentations.

    I sent a interest on 27th july. On the same day evening dhruv called in the evening where i asked for puppy pics and videos. The same was sent on 28th morning by the seller. Puppy prize was posted as inr 18000 but i negotiated the same to inr 13000. Dhruv agreed on the same and shared his bank details of bangalore and asked me to send inr 10000 to pay the agent and send the puppy in a cabin luggage from bangalore to ahmedabad by 28th july 2017 evening flight (17.45 pm indigo flight from bangalore to ahmedabad).

    We spoke on the call and texted on the whats app and considering the language of communication i felt confident on this seller and transferred inr 10000 and decided that remaining inr 3000 will be sent once i get the puppy at ahmedabad airport basis which dhruv will send the papers of the puppy.

    Issue started after i made a payment of inr 10000 from my canara bank at 3 noon on after which i called and confirmed the same also. After 4 pm the seller has switched off his phone. Even though he is active on whats app and seeing my message he is not responding in any way.

    I am very sure that i fell for this trap and want help to get back my money.

    If anyone can help then please guide me how to resolve this problem.

    I am a simple salaried person. My wife is a genuine animal lover who does lot for injured street dogs and so wanted to gift my wife a puppy but ended up loosing inr 10000 due to this fraud.

    Please anyone kindly help.

    Attached pics and video of the puppy and the seller. Also have whats app text history, call records as supporting.
    +3 photos
    Sep 1, 2017
    Complaint marked as Resolved 
    Jul 27, 2017
    Arup Chakravarty's response
    I have a complaint regarding the olx most of the buyers do not give their contact numbers as a result we lose interest in this site. This is really pathetic. If the buyers give contact number we can contact them.
    Verified Support
    Jul 31, 2017
    OLX India Customer Care's response
    Dear Vinayak,

    Greetings from team OLX!

    Thank you for sharing the details with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

    Addressing your concern is our priority and we will always give you the best possible service.

    As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

    Thanks,
    OLX India
    I have a complaint regarding the olx most of the buyers do not give their contact numbers as a result we lose interest in this site. This is really pathetic. If the buyers give contact number we can contact them.
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      P
      Paresh Nayak
      from Gurgaon, Haryana
      Jul 28, 2017
      Resolved
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      Address: 122015
      Website: olx.in

      The user who have posted this add using above add id has shared all required information on the message on olx.in and i was supposed to buy a iphone 6, gold 16gb, the details are as per the specification he shared. Based on the conversation over olx on 24th july 2017. I have made the payment to him via paytm when he send me the docket number of the courier booked having the details of the phone. After i made the payment the user got his phone number switched off and as per the current data on the website its showing "phoneposter - user doesn't exist". Please suggest a resolution on this matter and give my money back.
      +1 photos
      Aug 31, 2017
      Complaint marked as Resolved 
      Verified Support
      Jul 29, 2017
      OLX India Customer Care's response
      Dear Paresh,

      We're sorry to learn you have encountered fraud by a seller and understand your monetary loss.

      We have deleted all the Ads and we have also blacklisted the user account from our site.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      Please note that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. Buyer and seller interactions are the responsibility of the parties involved.

      We suggest that you always analyse the ad you are interested in.

      Your concern is our priority and we will always do our best to resolve it at the earliest. For any other assistance, do connect with us at [protected]@olx.in.

      Regards,
      OLX India
      MEM /SIR
      i am give a ad about my car but i can't see the contact details of buyers so please guide me how to contact with them.
      revert it.
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        V
        Vishu Kashyapa
        from Bengaluru, Karnataka
        Jul 26, 2017
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560094

        Hi,

        I was cheated by a mobile seller and his number is [protected] who may be from kgf. By trusting him with his talks i had paid him full money via ptm and he was suppose to courier his mobile to my address. After getting money, he has not sent me the mobile which was for sale neither he is responding me.

        Kindly take necessary action so that other users should not be his target.

        Tx.
        Vishwanth [protected]
        Aug 26, 2017
        Complaint marked as Resolved 
        Verified Support
        Jul 26, 2017
        OLX India Customer Care's response
        Dear Vishwanth,

        We are sorry to learn about the fraudulent activity and understand your monetary loss.

        We always suggest our users to sell / purchase with a local seller/ buyer, so that you can meet the individual in person. We also recommend choosing a safe place for exchanging your item.

        However, we would very much like to look into your concern and help you further. To do, so please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

        We await your response!

        Regards,
        OLX India
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          R
          renata fernandes
          from Mumbai, Maharashtra
          Jul 26, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400093
          Website: www.olx.in

          I brought a mobile phone online from riyaz khatri. He informed me that only finger print is not working on the mobile. When i took the mobile home, checked, there was no wifi working as well as it showed no service. Which ever sim i put, it showed no service. Checked with apple india and they confimed that riyaz sold me not working mobile
          Tried calling him, but he switched off his mobile
          Name : riyaz khatri
          Location : mumbai andheri west
          Mobile number : [protected]
          Product sold iphone 6 4gb
          +4 photos
          Aug 28, 2017
          Complaint marked as Resolved 
          Verified Support
          Jul 26, 2017
          OLX India Customer Care's response
          Dear Renata,

          Greetings from OLX!

          Sorry for the inconvenience caused to you.

          Immediately, we have immediately blocked the seller from our site. The user can no longer post Ads on our site with the contact information.

          For further assistance in this regard, please contact us at [protected]@olx.in.

          We look forward to your response!

          Regards,
          OLX India.
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            J
            julius kamson
            from Lucknow, Uttar Pradesh
            Jul 25, 2017
            Resolved
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            Address: New Delhi, Delhi, 110009

            Hi sir i have bought an i phone 6s yesterday which has advertised on your website and after an negotiation we deal in on my budget out of my expectation what i received was a piece of tiles an a chiness handset and he ran away in a second before i react it and i tried to call him back on which he gave but it as switch off and his no is [protected] and i wan this person to be caught by the police and take the necessary action.

            Thank you
            Aug 27, 2017
            Complaint marked as Resolved 
            Verified Support
            Jul 26, 2017
            OLX India Customer Care's response
            Dear Julius,

            We are very sorry to hear about the inconvenience caused to you and would very much like to look into your concern and help you further.

            To do so, please share all the relevant details like the transaction receipt or the screenshot of the chat details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

            Do share all the details. We await your response!

            Regards,
            OLX India
            My ad is moderated without any reason and my ad is perfect with id ID [protected].this is very embarrassing.please resolve it as early as possible.
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              B
              Bill Lms
              from Mysore, Karnataka
              Jul 25, 2017
              Resolved
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              Address: 796001

              He named himself rober wallace. He claims himself to be soldier, living in nigeria taking care of orphanages. He contacted me with this number +[protected] & +[protected] i send my laptop through dhl, costing me around 14, 000. He sends me this email "spam" email claiming that the funds has been made. And i needed to pay 20, 000 for taxation. I asked a lot of my friends whether this claim was right or wrong. And finally i spoke to a manager and said that there wasn't such a thing. I've been cheated.. I will post pictures of him below, and the
              Transactions aswell
              +2 photos
              Aug 30, 2017
              Complaint marked as Resolved 
              Verified Support
              Jul 26, 2017
              OLX India Customer Care's response
              Dear Bill,

              We deeply regret for the inconvenience caused and understand that, this incident has impacted you monetary front.

              We want to keep our site clean and secure for our users and in order to maintain the same, we wish to look into this matter.

              To do so, please share all the relevant details with us at [protected]@olx.in. Our team will look into your problem and take all the necessary steps.

              We await your response!

              Regards,
              OLX India
              My account has been banned after posting some ads.

              Kindly revoke my account ASAP. Email : [protected]@gmail.com

              Regards
              Amit Kumar Thakur
              [protected]
              Very bad of you Olx team .. Why did u block my account for posting Coc add

              fraud from nigeria - Comment #2799919 - Image #0
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                S
                sreerag pradeep
                from Bengaluru, Karnataka
                Jul 24, 2017
                Resolved
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                I have been continuously trying to post a free ad of my motorcycle for sale and without any reason it is falling under the moderated column, i am a regular user of OLX, and have never faced any issue as such, but this time its really irritating, I want the management to look through this issue as early as possible and resolve it so that I can continue trading or might have to shift to another site.
                https://www.olx.in/item/bullet-1983-ex-military-ID1dfRil.html
                Ad ID: [protected]
                Aug 26, 2017
                Complaint marked as Resolved 
                Verified Support
                Jul 26, 2017
                OLX India Customer Care's response
                Dear Sreerag,

                We do regret for the inconvenience caused. Please allow us to help.

                Our specialized team has sent you an email, that states the reason for the Ad removal. Kindly check your inbox.

                Also, the good news is that we have activated the Ad for you. Here's the link: https://www.olx.in/item/bullet-1983-ex-military-ID1dfRil.html.

                For any further assistance, you may write to us at [protected]@olx.in or call us on our Toll-Free number at[protected]:00 am to 07:00 pm) available seven days a week.

                Regards,
                OLX India
                The seller has fraud me on selling nexus 5 phone and gave a scrap piece and that seller is regarded as the verified seller of olx and now denying to take responsibility of that fraud so, i request you to help me to take fair decision and make them to return my money back if possible.
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                  S
                  Shourav Sarkar
                  from Numaligarh, Assam
                  Jul 23, 2017
                  Resolved
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                  Resolved

                  Address: East Khasi Hills, Meghalaya, 793001
                  Website: cyber crime complaints

                  Found a jobe add in olx. Post of supervisor in cipla mediplus. So i contacted the user and asked for my bio data, pgoto and rupees 2030 and i did according to him. And he promised to send me letter next day but after two weeks also i did not get any letter. Add is published by mr mayank ([protected]). I paid through paytm. Please take action against him.
                  +7 photos
                  Aug 25, 2017
                  Complaint marked as Resolved 
                  Jul 23, 2017
                  Updated by Shourav Sarkar
                  You people should check whether the add is genuine or not.Many are publishing fake adds and earning money through that.Please prevent Mr Mayank Pandey([protected]) from posting add in olx.
                  Jul 24, 2017
                  Updated by Shourav Sarkar
                  Still his ads are there in Assam OLX

                  Verified Support
                  Jul 24, 2017
                  OLX India Customer Care's response
                  Dear Shourav,

                  Greeting from team OLX!

                  Thank you for sharing your concern with us.

                  We completely understand your situation and apologise for the inconvenience caused.

                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                  As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                  Addressing your concern is our priority and we will always give you the best possible service.

                  As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

                  Thanks,
                  OLX Team
                  Still his ads are there in olx

                  cipla mediplus fake job ad - Comment #2795561 - Image #0
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                    P
                    Prabhu Marappan
                    from Bengaluru, Karnataka
                    Jul 20, 2017
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560093
                    Website: www.olx.in/all-results/user/btn9t

                    I bought a washing machine from Unique Enterprises 16 days back.
                    (https://www.olx.in/item/godrej-top-loading-fully-automatic-washing-ID1bShDd.htm...

                    First they sent a defective and dirty (with lot of mud inside) model and after many calls they sent a guy who changed the circuit board and asked us to start it after only 8 - 10 hours but it didn't work even after that.

                    Now, it has been 10 days with no proper response from their side though they claim in every 10-15 calls (out of which they pick one once) that their guy will be at my place either in the evening or the next day but as expected nobody shows up.

                    I was given a warranty of 1 year for the washing machine's motor but seeing the service I am sure that it is not going to happen

                    And today I saw a similar complain posted on OLX in June, 2016 (find the screenshot attached) about this vendor for which OLX claimed to have removed the seller from its listing but there are several post from the same vendor.
                    (https://www.consumercomplaints.in/olx-india-fraud-seller-in-bangalore-c1317595)
                    (https://www.olx.in/all-results/user/btn9t/)

                    I want a refund and the product taken back as soon as possible, and I expect some serious action against the seller.
                    +2 photos
                    Aug 25, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 22, 2017
                    OLX India Customer Care's response
                    Dear Prabhu,

                    We do regret for the inconvenience caused. It is truly dismal and we wish to have a look into this matter.

                    We have shared the details to our respective relevant team. Please be assured, they will look further into this issue, in order to take necessary actions and will monitor the activity as well.

                    At OLX, we only provides an online platform where users can advertise and search for goods and services.

                    However, we do not have intermediate in between the transaction between the buying and selling parties. Moreover, any interactions and negotiations are bound to parties involved.

                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                    For any further assistance, you may reach out to us at [protected]@olx.in.

                    Regards,
                    OLX India
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                      S
                      sukanta007
                      from Kolkata, West Bengal
                      Jul 19, 2017
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal, 700091
                      Website: www.olx.in/item/windows-8-1-7-xp-genuine-bootable-software-just-four-hundred-ID17youR.html

                      A seller with Ad ID: [protected] is using your platform to sell pirated and trial version softwares and pass it as genuine, when I found it he started to abuse me and threatened me ... the screen shot of the message is attached. Please block this user to save unsuspecting people from getting duped by frauds like this and bring a bad name for olx. Thank you..for your help
                      +2 photos
                      Jul 21, 2017
                      Complaint marked as Resolved 
                      I will like to thank team olx for their prompt and swift action. They have really lived upto their reputation. You have made a believer out of me that olx is the best place where buyers and sellers can meet and no one can use it for their nefarious purpose.
                      Jul 19, 2017
                      Updated by sukanta007
                      this man is a criminal... and olx should not be a launch pad for criminals
                      Jul 19, 2017
                      Updated by sukanta007
                      Everyone should see this add and make sure to avouid it ..in case olx does not take any step to block this user, , ,
                      Jul 19, 2017
                      Updated by sukanta007
                      This man robs you off your hard earned money and sells you pirated software and that too with viruses in it .. and when you ask about his purpose .. he threatens to cause physical injury... all the soft wares he is claiming to sell are either trial version or contains viruses... please block this user and save innocent, unsuspecting people from getting duped.
                      Verified Support
                      Jul 21, 2017
                      OLX India Customer Care's response
                      Dear Sukanta,

                      Greeting from team OLX!

                      Thank you very much for sharing the information with me. We do apologise for the inconvenience.

                      We understand your situation, however, we have immediately blocked this user from our site and also made sure that there are no future postings from his end.

                      Please be assured we will keep a close watch on this, also forwarded the same to the relevant team as well. They will look further into this issue and monitor the activity as well.

                      Having said that we would like to thank you for writing to us and sharing this concern with us. We appreciate your cooperation in this matter.

                      If you face any other issues, feel free to write to us at [protected]@olx.in anytime.

                      Thanks,
                      OLX India
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                        L
                        L Ravi Kumar
                        from Durg, Chhattisgarh
                        Jul 19, 2017
                        Resolved
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                        Website: Olx.com

                        Respected sir/mam fake job advertisement of brittania company is posted in your website they cheat innocent people they mention their no [protected] i call on this no she told me come for interview at delhi adarsh nagar they took my interview and also give appointment letter to me and they took 1550 amount for uniform fees after that i will concern this matter to friends even i contact company in which they told to me that this ad is fake so please sir/mam delete this ad so others cannot be victim of theirs.
                        +1 photos
                        Jul 19, 2017
                        Complaint marked as Resolved 
                        Sir /mam please take a strict action against them delete tha ad so ghey can't fools to others they took fake job ad
                        Verified Support
                        Jul 20, 2017
                        OLX India Customer Care's response
                        Dear Ravi,

                        Greetings from Team OLX!

                        Thank you for sharing your concern with us.

                        We completely understand your situation and apologise for the inconvenience caused.

                        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file a FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

                        Thanks,
                        OLX India
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                          A
                          Anjani Mittal
                          from Noida, Uttar Pradesh
                          Jul 18, 2017
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          I have reported few ads as fraud still after a week those are still there, he is a fraud seller, i also paid money & he ran, i identified his # because of his dog pics & content that he already sent me, he has 3 ads on olx, i reported the ad as fraud so that no one else gets caught in this unlike me, still u people didn't do anything. He always request the other party to whatsapp their no & he will contact them, i hope now u will take this srsly & block this user forever, m also providing a screen shot of his 3 ads.
                          +3 photos
                          Aug 20, 2017
                          Complaint marked as Resolved 
                          Jul 18, 2017
                          Updated by Anjani Mittal
                          Here is another fake ad of his

                          Verified Support
                          Jul 19, 2017
                          OLX India Customer Care's response
                          Dear Anjani,

                          We do regret for the inconvenience caused and understand your monetary loss.

                          We wish to inform you that without any delay, we have blocked the seller's account as well as his number.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          However, please note that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                          For any further assistance, you may reach out to us at [protected]@olx.in. Alternatively, if you wish to have a word with us, then you may call us on our Toll-Free number at[protected]:00 am to 07:00 pm) available seven days a week.

                          Regards,
                          OLX India
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                            G
                            get442001
                            Jul 17, 2017
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra
                            Website: www.olx.in

                            Hello team,

                            I saw an ad in olx.in about apple macbook pro and i contacted the seller for the laptop. He told me he working in customs area and said that now he is in cochin, kerala. I told him don't have trust on you please share me you government id card along with laptop bill. After every verification i was trusted on him and he told me to deposit half money 7000/- in advance to ship out the product. I did it accordingly and i tried to call him he dint pick up and later he picked up and said he sent it. After that he sent me courier recipt for remaining payment. He told me i sent your courier and courier recipt and you'll get your laptop in two days then please make my remaining payment now and i did accordingly and make his remaining payment 7000/-. I tried to call him again to ask courier tracking number and he switched off his phone. Courier recipt is fake.

                            I still haven't received the courier. I feel i`am stuck up in a terrible scam. I accept my mistake of contacting from an untrusted seller. Kindly help me, what can be done in this case. Kindly help get me my money back.
                            Thanks & regards, sachin ahire

                            His details are as follows.
                            Name: gita mahendra
                            Acc no:[protected]
                            Ifsc code:hdfc0001111
                            Hdfc bank
                            +9 photos
                            Aug 18, 2017
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 18, 2017
                            OLX India Customer Care's response
                            Dear OLX User,

                            Greeting from Team OLX!

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your situation at the moment, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in such as:-

                            - Transaction receipt if any advance payment was done.
                            - Ad id through which you have contacted the seller.
                            - Chat/message history with the seller.
                            - Contact number/email address of the seller.

                            This will help us in taking appropriate steps on the same.

                            Awaiting reply from you!

                            Thanks,
                            OLX India
                            Verified Support
                            Jul 18, 2017
                            OLX India Customer Care's response
                            Dear OLX User,

                            Greeting from Team OLX!

                            Thank you for your kind patience.

                            We completely understand your situation and apologise for the inconvenience caused.

                            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file a FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                            Addressing your concern is our priority and we will always give you the best possible service.

                            As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

                            Thanks,
                            OLX India
                            Jul 18, 2017
                            Updated by get442001
                            Thank you for the updates. I've already attached document for your reference. Again sending you my bank transaction and chat history. As I request you kindly take serious action on this seller so he will not do such type of fraud with anyone else. Kindly help get me my money back.

                            Jul 18, 2017
                            Updated by get442001
                            Bank transaction

                            Jul 18, 2017
                            Updated by get442001
                            OLX Ad Details -
                            Intel Cour I5 Ram 8GB Ssd 500GB
                            Ad ID: [protected]

                            https://www.olx.in/item/intel-cour-i5-ram-8gb-ssd-500gb-ID1cMsqW.html
                            Verified Support
                            Jul 18, 2017
                            OLX India Customer Care's response
                            Dear OLX user,

                            Thank you so much for bringing this to our attention. I do apologize for the inconvenience this may have caused you.

                            At OLX, we provide an online platform where users can advertise and search a vast variety of goods and services.

                            We suggest you seek legal help in this matter and report the issue to your nearest police station so that they can investigate further.

                            As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

                            Regards,
                            OLX India
                            Jul 20, 2017
                            Updated by get442001
                            Hello Team,

                            Kindly share me the ad details for cyber crime investigation. Police cyber officer requiered those details. Kindly provide ASAP.

                            THANKS & REGARDS
                            SACHIN
                            Jul 22, 2017
                            Updated by get442001
                            Hi team,
                            Awaiting for your update.

                            Regards
                            By paying a nominal amount I had upgrade the limits to post but I had lost my money in it I didn't get my upgradtions by paying it...so pay my money back or else I have to take steps against you.
                            OLX India Customer Care's response, Jul 20, 2017
                            Verified Support
                            Dear Ishita,

                            We are sorry to hear about the inconvenience caused to you and would very much like to look into your concern and help you further.

                            To do so, please share all the relevant details with us at [email protected]. Our team would look into your problem and take all the necessary steps as appropriate.

                            Do share all the details. We await your response!

                            Regards,
                            OLX India
                            i have been treated as same case from above i put my laptop ad on olx they sent me several mail from royal bank of scotland and i courier the laptop to them but they didn, t send me money back i want help from google they called me from several numbers that i have show below i need help from cycber crime and olx my name is pramod my number is [protected]& [protected] address lower tunwla devpuram raipur dehradun uttrakhand

                            olx india fraud apple laptop - Comment #2878689 - Image #0
                            olx india fraud apple laptop - Comment #2878689 - Image #1
                            olx india fraud apple laptop - Comment #2878689 - Image #2
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                              P
                              Pooja Guha
                              from Delhi, Delhi
                              Jul 17, 2017
                              Resolved
                              Report
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                              Resolved

                              Address: 110091
                              Website: www.olx.com

                              Hi, yesterday i joined olx and posted few ads. From the time i have posted my ad, i started receiving harassing calls just an hour ago i received a call from +91 [protected] and the guy told me that he is calling from olx brand promotion team and distributing bodycare samples to the new users. Started asking about vital stats and sizes and also took my address to deliver the free samples. After enquiring the customer service people got to know there is nothing happening anything like this. I removed all my ads and also deactivated my account.
                              Aug 22, 2017
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 18, 2017
                              OLX India Customer Care's response
                              Dear Pooja,

                              We are extremely sorry for the inconvenience caused. It truly is an unfortunate incident and we wish to take all the necessary actions in the interest of the genuine users like you!

                              To do, so please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

                              Do share all the details. We await your response!

                              Regards,
                              OLX India
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                                V
                                Vanee Amit Shukla
                                from Muzaffarpur, Bihar
                                Jul 16, 2017
                                Resolved
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                                Resolved

                                Website: www.olxindia.com

                                Suraj from gudgav had posted a add 4 lshape sofa only 1month old4 23000, i proposed 4 18000/-, he gave a contact no of what'sap n call, as i connected continue abt 4days he won my trust n said to bring all my other goods 2 along vth sofa.
                                Bt on the delivery day 16july after paid d heavy amount he switched off... N still i didn't found him
                                Plz help
                                +2 photos
                                Aug 20, 2017
                                Complaint marked as Resolved 
                                Verified Support
                                Jul 18, 2017
                                OLX India Customer Care's response
                                Dear Amit,

                                We deeply regret for the inconvenience caused and would very much like to look into your concern and help you further.

                                Please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

                                We await your response!

                                Regards,
                                OLX India
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                                  D
                                  deepakirukula
                                  from Bengaluru, Karnataka
                                  Jul 16, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560048
                                  Website: olx.in

                                  I have planned to purchase used waching machine from a dealer named syed salman ([protected]) on olx. Before delivering the product i have enquired about the condition of it. Sellar told product was in good condition. After, when i received the prodcut it has few damages and i didn't accept the product and asked to take back. The delivery boy called and sellar and told the issue. Right after that sellar started scolding and started shouting at me and using bad words. Besides that he asked me to give 700rs for transporation. He said if i don't give that money he told he know how to get it from me. What does it mean. There is no manners at all for this sellar. Olx has to take action on him.
                                  Aug 17, 2017
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jul 17, 2017
                                  OLX India Customer Care's response
                                  Dear Deepak,

                                  Greetings from team OLX!

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your situation at the moment however, we would request you to kindly share the following details related to your concern at [protected]@olx.in such as:

                                  - Ad id through which you have contacted the seller.
                                  - Chat/message history with the seller.
                                  - Contact number/email address of the seller.

                                  This will help us in taking appropriate steps on the same.

                                  Awaiting reply from you!

                                  Thanks,
                                  OLX India
                                  Jul 17, 2017
                                  Updated by deepakirukula
                                  I have already shared the sellar details in my complaint. Sellar Details:syed salman ([protected]) . He used whatsapp for communicating the date of delivery and delivery boy's phone to talk at the delivery and threatened me. My account id is deepak verified with mobile number.
                                  Verified Support
                                  Jul 17, 2017
                                  OLX India Customer Care's response
                                  Dear Deepak,

                                  Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in with the required details so that we can appropriately assist you in this matter.

                                  - Transaction receipt if any advance payment was done.
                                  - Ad id through which you have contacted the seller.
                                  - Chat/message history with the seller.
                                  - Contact number/email address of the seller on OLX.

                                  We look forward to hearing from you.

                                  Regards,
                                  OLX India
                                  Aug 03, 2017
                                  Updated by deepakirukula
                                  I haven't received a proper response from the OLX Team. They are not taking any responsibility for the threatening activity by the sellar. It is completely a useless platform for the buyers.
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                                    A
                                    Amit Deore
                                    from Bhopal, Madhya Pradesh
                                    Jul 16, 2017
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 421201

                                    Hello team,

                                    It's is going to be best if you share the seller contact number rather than chat option. So we can contact immediately. Same as at other competitors as they have chat + contact sharing option.

                                    Cause as per my experience on olx, i have sent more than 10+ messages to different seller but not receive any response. It's very time consuming and pathetic. So its better to share the seller contact number so buyer can easily contact at the same time.

                                    Regards
                                    Amit deore
                                    Aug 17, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 16, 2017
                                    OLX India Customer Care's response
                                    Dear Amit,

                                    Greetings from team OLX!

                                    Thanks for sharing your all-important feedback.

                                    We are immediately conveying this to our product team for their due consideration. We would personally recommend it to them as we don't want such hiccups to hinder user experience of valued users like you.

                                    Moreover, we allow our user's to mention their registered mobile number in their ad description. In case the seller has already chosen to display the number, you will be able to see the option to call, in the chat window.

                                    We hope this information will help you out in contacting the seller.

                                    In case you have further queries, please feel free to reach out us at [protected]@olx.in.

                                    Thanks,
                                    OLX India
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                                      K
                                      Karuna13
                                      from Bengaluru, Karnataka
                                      Jul 15, 2017
                                      Resolved
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                                      Resolved

                                      Address: 560068
                                      Website: Olx.in

                                      Hi team,

                                      I have got msg from the number-+[protected]. He wants to buy my laptop for 32000 inr. He asked me to ship my laptop on address:

                                      Name: dawson vandy
                                      Address : g. S road, bora service ulubari, lane 14, h. No;12, 6 mile,
                                      City: guwahati

                                      State: assam

                                      Country: india

                                      Area zip code: 781001


                                      I urge you to kindly proceed with the shipment, because since the payment has been confirmed, it can never be refunded to me, so i promise you that your account will be activated as soon as you make then shipment and you send my bank the shipment details.

                                      However i will be waiting for the shipment details now..

                                      I realised that this is scame so i denied. After that person started threatening me chat is as attached in photo.

                                      Please take proper legal action as soon as possible.

                                      I will expose him on social network with all details.

                                      Very disappointing feeling i'm having now.

                                      Regards
                                      Karuna
                                      +1 photos
                                      Aug 16, 2017
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 15, 2017
                                      OLX India Customer Care's response
                                      Dear Karuna,

                                      Thank you for bringing this to our notice and we sincerely apologize for the inconvenience caused to you.

                                      It would be great if you can contact our specialized team at [protected]@olx.in with the following details.

                                      - Ad id through which the buyer has contacted you.
                                      - Chat/message history with the buyer.
                                      - Contact number/email address of the seller.
                                      - Your registered mobile number/email address with OLX.

                                      We look forward to hearing from you.

                                      Regards,
                                      OLX India
                                      I see an ad about i phone and he said pay 26advance i pay it but he is not responding for 3 days pls help me
                                      I got the same problem from this number. He see my olx ad and contacted me. He offer 32000 on laptop and 3000 on shipping charges. Total he offered 35000 to me.unfortunately i delivered my laptop to the given address.he didn't give my money i lost my shipping charges and my laptop. his google plus profile name is dugles eric. And he introduced as an army man. Now he asking rs 15000 for tax to transfer the 35000 on my account. If police didn't make any action, he will cheat more people.
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                                        J
                                        James boro
                                        from Silchar, Assam
                                        Jul 13, 2017
                                        Resolved
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                                        Resolved

                                        Address: 590001
                                        Website: Olx.in

                                        Hello sir
                                        I am james boro from assam. Chetankumar k sajjan is seller who is lying and looting still olx didn't take a action. He is looting and he will be looting if you are not taking any action. Please sir i request you to take action to him.
                                        His account no
                                        -[protected]
                                        Account name-chetankumar k sajjan
                                        Isfc code - utib0002941
                                        Axis bank belgaum
                                        +4 photos
                                        Aug 18, 2017
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jul 14, 2017
                                        OLX India Customer Care's response
                                        Dear James,

                                        Greetings from team OLX!

                                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs o [protected]@olx.in such as

                                        - Transaction receipt of advance payment done to the seller.
                                        - Ad id through which you have contacted the seller.
                                        - Chat/message history with the seller.
                                        - Contact number/email address of the seller.

                                        This will help us in taking an appropriate action on the same.

                                        Awaiting reply from you!

                                        Regards,
                                        OLX India
                                        Verified Support
                                        Jul 14, 2017
                                        OLX India Customer Care's response
                                        Dear James,

                                        Greetings from team OLX!

                                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in such as

                                        - Transaction receipt of advance payment done to the seller.
                                        - Ad id through which you have contacted the seller.
                                        - Chat/message history with the seller.
                                        - Contact number/email address of the seller.

                                        This will help us in taking an appropriate action on the same.

                                        Awaiting reply from you!

                                        Regards,
                                        OLX India
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