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Updated: Jun 15, 2025
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R
Rohitjain12
Nov 8, 2022
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I sold my car to olx auto handled by Mr. Vigna..

He collected the car with payment and now not replying for documentation..

Please treat it urgently..
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Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
Email address: [protected]@olxautos.com
Phone Number: [protected] (10:00am - 07:00pm).

Warm Regards,
Team OLX
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    P
    [email protected]
    Nov 8, 2022
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    I have uploaded my laptop add and after some days olx has banned my account without any reason.

    Please look into it.
    View replies
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,

    Team OLX
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      D
      Dhallu Dhaleel
      Nov 8, 2022
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      OLX banned my account for no reason. All i did was post an ad trying to sell my own scooter. Wasn’t OLX a platform to sell and buy?
      Two buyers were in contact and all of a sudden my account got banned. Such a shame.!
      Account was logged in as [protected]
      View replies
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,

      Team OLX
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        D
        Dr-Sushil Kumar Barolia
        from Delhi, Delhi
        Nov 7, 2022
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        Address: Ward No 29 P.No. 44, Court Colony, Nangal Bheem Road, Near to Head Post Office Shrimadhopur
        Website: Olx india

        I am Dr Sushil kumar barolia
        [protected]@yahoo.com
        [protected]@gmail.com [protected]@olx.in my account has been bane without any reason plz resolve my problem
        View replies
        I am Dr Sushil kumar barolia
        [protected]@yahoo.com
        [protected]@gmail.com [protected]@olx.in my account has been bane without any reason plz resolve my problem
        Reply
        I am Dr Sushil kumar barolia
        [protected]@yahoo.com
        [protected]@gmail.com [protected]@olx.in my account has been bane without any reason plz resolve my problem
        Reply
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,

        Team OLX
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          K
          Kavishkhan792
          Nov 6, 2022
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          Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
          View replies
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            S
            [email protected]
            Nov 6, 2022
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            My olx account is banned for no know reason i haven't use it in while and all of sudden its showing as your account has been blocked
            View replies
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons
            due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at
            [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              S
              Surajjjjj
              from Pune, Maharashtra
              Nov 5, 2022
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              A person pretending as indian army
              Said army will transport i[censored] give 2100/- RS. Once we paid he asked for more then we cancelled our deal he had said I'll return your money but he didn't made excuses his documents are fake
              We have all evidence and recording
              This Is his contact [protected]
              View replies
              Dear OLX User,

              We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
              • AD Id on which you contacted the user
              • Contact details of the suspicious user
              • Proof of fraud (like payment screenshots, delivery receipt, etc.

              Thanks,
              Team OLX
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                P
                PERUMAL SABARISH
                from Powai, Maharashtra
                Nov 5, 2022
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                They have banned my account without reason then why should they have the app to sell things is ridiculous I feel bad
                View replies
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,

                Team OLX
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                  M
                  Mir Sarfaraz Hussain
                  from Powai, Maharashtra
                  Nov 5, 2022
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                  Address: Pallavaram Ota

                  Mohammed rafir is the person who called for 2 wheeler vehicle sale and he asked me to pay courier charges, 3200 and got my money escaped the ### is playing with all money in India kindly take action regarding this
                  +2 photos
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                    V
                    Vikash0407
                    from Gurugram, Haryana
                    Nov 4, 2022
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                    Do you have any reason to banned my account or you guys don't even know who is running your platform. Explain the reason behind suspending my account.
                    View replies
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      H
                      Harry Pal Singh
                      Nov 3, 2022
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                      Dear sir,
                      This company continues to SPAM. Despite their assurance I am getting SPAM from them via [protected]@onnectinboxx.com/ Poonawalla Fincorp.
                      Request advise this company to stop SPAMMING.
                      View replies
                      Dear OLX User,

                      Unfortunately, it is not the experience we wish to create for any of our users as it is always
                      our endeavour to make OLX a safer platform for our users.
                      For the safety of our users we regularly update the safety tips which is available here:-
                      https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to
                      [protected]@olx.in

                      Thanks,
                      Team OLX
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                        C
                        Christapher
                        Nov 2, 2022
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                        My old account got banned the next day I paid to post an ad to sell my bike, there is no reason or recovery method whatsoever and they charged me 299 to post the ad too,
                        There no email or msg intimation or no customer support either.
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                          V
                          Veneeth
                          from Powai, Maharashtra
                          Nov 2, 2022
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                          My Olx account got suspended for no reason. One moment I was using it and the next moment I tried to open the app and it shows suspended. No reason also is given. As a regular user of OLX, I am really disappointed.
                          View replies
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,

                          Team OLX
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                            P
                            Pradeep137
                            from New Delhi, Delhi
                            Nov 2, 2022
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                            Website: Www.olx.com

                            My account has been suspended without any reason stated. I didn't receive any warning or email regarding. I didn't even purchase anything from olx recently
                            View replies
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,

                            Team OLX
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                              T
                              Tvnesh Patel
                              from New Delhi, Delhi
                              Nov 1, 2022
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                              My OLX account with registered email ID i.e. [protected]@gmail.com got banned without any reason. There were an ongoing deal and was almost about to complete. And above all if there is a violation of your rules unintentionally, first you should give a warning or something before bluntly blocking your users.
                              View replies
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,

                              Team OLX
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                                S
                                Shubh upwanshi
                                from Seona, Maharashtra
                                Oct 31, 2022
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                                My account email and phone number was suspended without any logical explanation, i am not sure what happened but there is no help from olx what do ever
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                                  H
                                  H Shree Kumar
                                  Oct 31, 2022
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                                  My account with email ID [protected]@gmail.com has been banned for no reason. Kindly resolve the issue.
                                  View replies
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons
                                  due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at
                                  [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    L
                                    Lalith Prasad Manyapu
                                    Oct 31, 2022
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                                    Website: OLX

                                    OLX suspended my account for no reason.
                                    I did not do any buying or selling in the kast 1 year.
                                    My mail id is lalith.[protected]@gmail.com
                                    View replies
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      H
                                      Harry Pal Singh
                                      Oct 30, 2022
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                                      Dear sir,
                                      Some three yrs back I had regd as a user on OLX India for sale of a fridge. Thereafter I started getting SPAM mails daily regarding sale of old vehicles.
                                      i requested the company to close my account but instead of closing my account they have increased he spam mails.
                                      Kindly direct the company to stop unethical targeting Indian customers.
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                                        S
                                        sandeeprkmr
                                        Oct 30, 2022
                                        Resolved
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                                        Resolved

                                        I have been using olx for years and recently my account got banned due to some reason which i don't know. Olx is useful to me but oneday i got message that my account got banned. So kindly reactivate my account. Thank you
                                        Nov 1, 2022
                                        Complaint marked as Resolved 
                                        I have sent a email to olx and they replied and fixed the issue
                                        View replies
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
                                        Reply
                                        sandeeprkmr's [Complaint's author] reply, Oct 31, 2022
                                        Kindly tell me the exact email and protected]@olx.in is not valid. Kindly share valid email to share the details. Happy for the reply
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