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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4702
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OLX India reviews & complaints page 23

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E
Emmanuel John
from Hyderabad, Telangana
Oct 10, 2022
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I am a regularly buyer of OLX, I had no issues all these years, however in the past month onwards it started to show me this strange
The first and the olly account I had be using is [protected] until yesterday 9th Oct 2922 I tried opening another account [protected] one because of the suspension in the 1 st one, it worked in the night but up in the morning, when it asked me to choose location it started to show as suspended

Please request you to investigate as to who is responsible for this real mess at OLX. It OLX needs to be fined for the damage and confusion of they have given their trusted customer.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    V
    Vinay Kumar Kourav
    Oct 10, 2022
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    I am getting my olx account banned for no reason at all. I'm not even buying or selling anything on olx just scrolling for better deals in my neighborhood.
    Atleast let me know the reason for which I got banned.
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons
    due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at
    [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      S
      suffiyan.26
      from Delhi, Delhi
      Oct 9, 2022
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      Olx has suspended my account they are so unprofessional that they don't even know what they are doing.
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons
      due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at
      [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        V
        Vinnet Kumar
        Oct 9, 2022
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        Address: House No 148 Top Khana Bazar Ambala Cantt Pin-133001

        My account is suspended today without any reason I am just selling my cycle and suddenly my account suspended today I registered today and get suspended with no reason and I want my account to be recovered and it's request to olx to enquire about it
        +1 photos
        Oct 09, 2022
        Updated by Vinnet Kumar
        I am VINEET KUMAR from Amabala cantt
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          G
          Gaurav Ghosh Navi Mumbai
          Oct 9, 2022
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          Website: Olx

          Olx suspended my account mid discussion with buyer while we were organizing a meeting to sell our used sofa. What is wrong with you olx, if you don't want people to use your website why make false advertisement of your website. I lost the buyer and my advertisements thanks to you and now my account is labeled as suspicious. What nonsense is this
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons
          due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at
          [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            S
            Shobhitrx
            from Greater Noida, Uttar Pradesh
            Oct 8, 2022
            Feb 11, 2024
            This thread was updated on Feb 11, 2024
            Resolved
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            Resolved

            I have sold my car Volkswagen polo highline tdi registration no UP16AS2669 in the month of June 2022 and received the payment of Rs 170000 iny account. The balance amount of Rs 12000 was hold as they said that once car is sold we will transfer the balance amount and they said that it will take approx 90 days for the process . Now There is no update on my car sell and no support is given by executive. Kindly look into this and resolve at earliest.
            Nov 12, 2022
            Complaint marked as Resolved 
            Verified Support
            Oct 09, 2022
            OLX India Customer Care's response
            Dear OLX User,

            We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

            Thanks,
            Team OLX
            Sir, I have also faced a similar situation several times I also contacted Olx customer care no response from them. Have you got any response, Please reply How Olx Auto resolved this issue
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              I
              IK kitchen
              Oct 8, 2022
              Resolved
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              Resolved

              Address: Bangalore

              Dear Olx team i have purchase add package from olx 2 days ago but i could not able use it. if try to post new add its routing for payment again.
              my login mobile number is [protected] and the package purchase was 1399 ( 15 ads per month )
              Nov 9, 2022
              Complaint marked as Resolved 
              Verified Support
              Oct 09, 2022
              OLX India Customer Care's response
              Dear OLX User,

              We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

              Thanks,
              Team OLX
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                B
                Bil90
                Oct 6, 2022
                Resolved
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                Resolved

                Website: OLX.in

                Hi Team,

                I had opted to buy a bike through OLX looking into the AD. The AD number is as mentioned above. The person who had listed this AD was selling KTM Duke 200bike in Bangalore location . when enquired he asked to come near Bangalore International airport to visit the bike.

                Upon visiting he said he is from army and the bike was in airport customs so need to pay money to show us. He asked for 4000 rupees and later he said to pay 3200 rupees upon request. I paid him through cash. Later the person said he will come back with and pass to get inside the airport stock yard but he didn't return.

                Upon enquiring the nearby police they said it was a fraud activity. When reached out to OLX they said we are not responsible for such acts.

                The AD is still running on their website upon complain as well. OLX hasn't even taken any action on the AD so far. Because of this AD i have lost around 5000rupees including fuel and money paid to a fraud.

                It was the last money i had for my family for this month, but lost it due to negligence of OLX AD as they are not verifying the ppl
                Nov 8, 2022
                Complaint marked as Resolved 
                Verified Support
                Oct 07, 2022
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                • AD Id on which you contacted the user
                • Contact details of the suspicious user
                • Proof of fraud (like payment screenshots, delivery receipt, etc.

                Thanks,
                Team OLX
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                  L
                  Lawnil
                  Oct 6, 2022
                  Resolved
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                  Resolved

                  I installed OLX app and used it for a day or two doing nothing but messaging sellers who were selling camera's that I was interested in. The next day when I went back to check OLX I found myself banned for no reason.

                  I have never posted any ad so there's no violation in that aspect there. I as a buyer messaged seller's about the products and negotiated and have never said anything that would be termed violating the rules or tried scamming. You can check my chats and any sane person will ask why was I banned for no good reason.

                  Contacted the helpline number and then sent the mail asking for what reason was I banned and what I did wrong. All I got was a generic template response stating they cant reactivate my account and that I violated their terms o[censored]se and did not specify which term.

                  Mobile - [protected]
                  Email- [protected]@gmail.com
                  Nov 8, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 07, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    P
                    Pri1am
                    from Domjur, West Bengal
                    Oct 5, 2022
                    Resolved
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                    Resolved

                    Website: olx.in

                    A ssb officer named Sahil Kumar showed interest to buy a product from me.
                    He then said about giving ₹4000 in advance. I was ok for this things. He then asked me to send him ₹5 for ₹10 return payment. It seems legit at that point of time.

                    Later, He looted me about ₹23092 in the process through phone pe and google pay. First, ₹999, 4 times; then ₹3996 ; next 5100, 2 times and at last 5000.
                    In the middle of the process he told me to write "lic11l refund" for that refund. Also, when I doubt him, he promised me to pay ₹500 for ₹1000 return & he did that ₹1000 payment. So, for gaining some pre payment money, I have lost a huge amount.

                    So, I demand[protected] = total ₹22592 in return

                    I will attach those payment proof and these scammer's upi id and his id proof(if valid).
                    The scammer's Mobile no is +[protected]
                    +3 photos
                    Nov 6, 2022
                    Complaint marked as Resolved 
                    Oct 05, 2022
                    Updated by Pri1am
                    Here is my olx screenshot
                    Please resolve this scams as soon as possible

                    Oct 05, 2022
                    Updated by Pri1am
                    He is now continuously demanding more money, which I obviously don't accept. I demand justice. Please look into that matter.
                    Verified Support
                    Oct 06, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                    For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                    Thanks,
                    Team OLX
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                      J
                      JamesTL
                      Oct 5, 2022
                      Resolved
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                      Resolved

                      My account was banned for no reason at all. Created recently and went to check my messages, and got the notification of my account suspended. Unban my account.
                      +1 photos
                      Nov 6, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 06, 2022
                      OLX India Customer Care's response
                      Dear OLX User,



                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.



                      Thanks,

                      Team OLX
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                        J
                        JamesTL
                        Oct 5, 2022
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                        Recently created my account but got account ban notification this morning when i wake up and tried to look through my inquiries.
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,

                        Team OLX
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                          H
                          haleelrazz
                          from kollam, Kerala
                          Oct 3, 2022
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                          Ad not posted after money is paid

                          I had paid 89rs for posting new ad on olx.Money had breen deducted from my account but still its showing pay 89 for posting new ad.Ad ID is [protected].transcation id is T2210032122069772061785...
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                          S
                          Shubhankar24
                          Sep 29, 2022
                          Resolved
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                          Resolved

                          Earlier I enquired about selling my car through OLX Auto. I completed all the formalities and everything was done in the month of May'22. But still, I am getting calls from OLX Autos and asking if I want to sell my car.
                          On daily basis I am getting calls from them, and it feels like harassment.
                          It is really pathetic and i would never suggest anyone go thorough OLX. And I will not want anyone to feel the same problem I am facing.
                          Nov 1, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 30, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                          Thanks,
                          Team OLX
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                            G
                            Gaurav511
                            Sep 29, 2022
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                            2 days back i put my phone up for sale and yesterday when i was talking to one of the buyers, my account got banned for no reason, i even paid 350₹ to get my ad featured, is this how olx treats its customers, now my ad is taken down, why did i waste my 350₹ then
                            my id - [protected]
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              S
                              sooohail_
                              from Secunderabad, Telangana
                              Sep 28, 2022
                              Resolved
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                              Resolved

                              Website: Olx

                              My account has been suspended for no reason as I was normally dealing with the customer and gave them the rate but within a day or two my account was suspended. Just because some one had made a complaint against me. Olx should inqure what the problem was but without any reason they have suspended my account.
                              Nov 1, 2022
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 29, 2022
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              My olx is suspended for no absolute reason.
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                                K
                                kavyarao04
                                Sep 28, 2022
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                                Resolved

                                Hi,

                                Yesterday I have re-activated my MIL's account and have purchased 149/- rs plan as well. But the account gets banned for no reason.

                                PS: I am a developer in an esteemed company and have built the subscription management from scratch. No where have I seen this kind of behaviour from any app.
                                Nov 8, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 29, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  M
                                  Miscow
                                  from Pune, Maharashtra
                                  Sep 27, 2022
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                                  Hi,

                                  My account was suspended was for no reason. Please reactivate it.
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    C
                                    Cilbert de Souza
                                    Sep 27, 2022
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                                    My OLX account with contact number [protected] is banned without any reason. So also is my email ID [protected]@gmail.com
                                    What's wrong with OLX ? The scammers are operating freely and our genuine accounts are blocked.
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                                      S
                                      simran234
                                      Sep 27, 2022
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                                      I uploaded 2 ads one of a phone and other of a laptop then i got logged out and then i tried to login i recieve a msg of account got suspended.
                                      These people never gave any reason for suspention too.
                                      I didn't go against term and services or anything i m olx user from past 5 years why my account got suspended without any reason.
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