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OLX India Complaints & Reviews

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3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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1858
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OLX India reviews & complaints page 24

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G
Gaurav511
Sep 29, 2022
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2 days back i put my phone up for sale and yesterday when i was talking to one of the buyers, my account got banned for no reason, i even paid 350₹ to get my ad featured, is this how olx treats its customers, now my ad is taken down, why did i waste my 350₹ then
my id - [protected]
View replies
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    S
    sooohail_
    from Secunderabad, Telangana
    Sep 28, 2022
    Resolved
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    Resolved

    Website: Olx

    My account has been suspended for no reason as I was normally dealing with the customer and gave them the rate but within a day or two my account was suspended. Just because some one had made a complaint against me. Olx should inqure what the problem was but without any reason they have suspended my account.
    Nov 1, 2022
    Complaint marked as Resolved 
    Verified Support
    Sep 29, 2022
    OLX India Customer Care's response     Dear OLX User,

    We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
    View replies
    My olx is suspended for no absolute reason.
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      K
      kavyarao04
      Sep 28, 2022
      Resolved
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      Resolved

      Hi,

      Yesterday I have re-activated my MIL's account and have purchased 149/- rs plan as well. But the account gets banned for no reason.

      PS: I am a developer in an esteemed company and have built the subscription management from scratch. No where have I seen this kind of behaviour from any app.
      Nov 8, 2022
      Complaint marked as Resolved 
      Verified Support
      Sep 29, 2022
      OLX India Customer Care's response       Dear OLX User,

      We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        M
        Miscow
        from Pune, Maharashtra
        Sep 27, 2022
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        Hi,

        My account was suspended was for no reason. Please reactivate it.
        View replies
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          C
          Cilbert de Souza
          Sep 27, 2022
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          My OLX account with contact number [protected] is banned without any reason. So also is my email ID [protected]@gmail.com
          What's wrong with OLX ? The scammers are operating freely and our genuine accounts are blocked.
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            S
            simran234
            Sep 27, 2022
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            I uploaded 2 ads one of a phone and other of a laptop then i got logged out and then i tried to login i recieve a msg of account got suspended.
            These people never gave any reason for suspention too.
            I didn't go against term and services or anything i m olx user from past 5 years why my account got suspended without any reason.
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              Y
              Yakeen Vaghela
              Sep 26, 2022
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              Address: Rajajinagar, Bangalore

              I have sold my car 3months back and yet I am getting calls from OLX auto every day asking me if I have any cars to sell. Even after repeatedly saying no, I still get 2 calls in a day.
              View replies
              Dear OLX User,

              Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

              For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

              Thanks,

              Team OLX
              Reply
              Yakeen Vaghela's [Complaint's author] reply, Oct 22, 2022
              Do you even read the message?
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                D
                D.A.kumar
                Sep 25, 2022
                Resolved
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                Resolved

                I want to purchase a pulsar bike from olx. I find a bike 38000 and agreed wiyh 27000 to purchase, Almost i paid 43000 rupees thruogh gpay and phone pay sir, But still I didn't received.please identify the problem sir if it is fraud with me please take a relevant action towards the people who lied me.
                Nov 5, 2022
                Complaint marked as Resolved 
                Verified Support
                Sep 26, 2022
                OLX India Customer Care's response                 Dear OLX User,

                We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                • AD Id on which you contacted the user
                • Contact details of the suspicious user
                • Proof of fraud (like payment screenshots, delivery receipt, etc.

                Thanks,
                Team OLX
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                  B
                  BlaCk ArMoUr
                  Sep 25, 2022
                  Resolved
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                  Resolved

                  I tried to feature my add for one month for rupees 999 and paid it via google pay, money was debited but my add is not featured yet, and it also not shown in my orders
                  Oct 31, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Sep 26, 2022
                  OLX India Customer Care's response                   Dear OLX User,

                  We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                  Thanks,
                  Team OLX
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                    H
                    Hans Prakash
                    from Jaipur, Rajasthan
                    Sep 25, 2022
                    Resolved
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                    Resolved

                    My accounts keep getting suspended for no reason

                    Website: olx.com

                    Im using olx like for about 1 year now but recently my all olx accounts r getting suspended for no reason isnt it not fair for banning accounts after being a well known app across india which breaks trust of customers like me, i request that my accounts gets reactivate soon !...
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                    3
                    360 tech. Ss
                    from Aligarh, Uttar Pradesh
                    Sep 25, 2022
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                    I am selling my bike and olx india have banned my 10 accounts i dont know what is the problem
                    i think they dont want us to use their aap
                    continuously banning my account my friends account ###
                    View replies
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      A
                      Anju Venu
                      Sep 23, 2022
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                      I was using OLX and all of a sudden my account logged out and when trying to login its showing account suspended. I was chatting with one of the owner for a house rent. I need to resolve it very very soon, its sooo urgent. Please Help!!!
                      View replies
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,

                      Team OLX
                      Reply
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                        M
                        Madhu.aeri
                        from HOSUR, Tamil Nadu
                        Sep 23, 2022
                        Resolved
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                        Resolved

                        Website: olx

                        A person posing as CISF Jawan, posts add on OLX to sell his bike, name of him is Vikas Patil, Phone Number [protected], will ask for transportation charges of Rs. 3000 to show the vehicle and he promises to send the vehicle by Army transport within few hours please do not believe on it he is trying fake things.

                        He has given me 3 Gpay ids when i said i had some internet issues to pay, in which one of the gpay account notified me its Fake.([protected])

                        he is calling continuously for payment and requests us to pay it when we are on call only
                        Nov 7, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Sep 24, 2022
                        OLX India Customer Care's response                         Dear OLX User,



                        Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                        For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in



                        Thanks,

                        Team OLX
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                          N
                          Nick chakraborty
                          Sep 22, 2022
                          Resolved
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                          Resolved

                          Address: Gurgaon
                          Website: Olx

                          My OLX account is suspended with any reason i didn't break any rule or term & condition, i was selling my old Tv
                          Oct 29, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 24, 2022
                          OLX India Customer Care's response                           Dear OLX User,



                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.



                          Thanks,

                          Team OLX
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                            D
                            Dr Neha Aafreen
                            Sep 22, 2022
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                            Address: Amravati

                            Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some scooty bike to sell and service to sell email id is dr.neha.[protected]@gmail.com
                            View replies
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,

                            Team OLX
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                              A
                              Abhilash Guha Roy
                              Sep 21, 2022
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                              Hi Team,

                              I tried to logIN to olx with my mobile number and it says my account is suspended. I did not remember I broke any olx rule but the sccount is suspended.

                              Kindly look into it.

                              Regards,
                              Abhilash Guha Roy
                              [protected]@gmail.com
                              View replies
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,

                              Team OLX
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                                B
                                Bahduh Sangriang
                                from Shillong, Meghalaya
                                Sep 20, 2022
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                                Address: Shillong, East Khasi Hills, Meghalaya

                                Please resolve my olx account which was suspended because someone has been missed used my account
                                View replies
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,

                                Team OLX
                                Reply
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,

                                Team OLX
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                                  P
                                  Parth Chhabra
                                  Sep 20, 2022
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                                  Website: olx.in

                                  OLX keeps banning my account. Any account logged into ny phone gets banned or suspended for no reason.
                                  View replies
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,

                                  Team OLX
                                  Reply
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                                    S
                                    Srijanekasha
                                    Sep 19, 2022
                                    Resolved
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                                    Resolved

                                    Address: 586, SRIJAN EK ASHA, OPP. DSC LINES VFJ, INDRA NAGAR,, BILPURA, JABALAPUR, MP
                                    Website: olx india

                                    Dear OLX Administrators,
                                    My all three numbers have been banned due to unknown reasons as under :-

                                    [protected]
                                    [protected]
                                    [protected]

                                    Please remove ban from my these mobile numbers to access OLX india site.
                                    Oct 30, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 21, 2022
                                    OLX India Customer Care's response                                     Dear OLX User,



                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.



                                    Thanks,

                                    Team OLX
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                                      K
                                      Krishn Joshi
                                      Sep 19, 2022
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                                      Address: 30 shivaranjani sattlite road
                                      Website: Olx app

                                      I made a new account for olx under 24 hrs. The account got banned for some reason, after that i made another account to buy a 3d service as i wanted something to be made in less than 7 hours i got banned, the selle. Asked me this, i haven't bought ( paid still taking to the seller about the item ) i am banned not Posted anything at all. What did i even do in this case my phone number is banned so is my two g mail
                                      View replies
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,

                                      Team OLX
                                      Reply
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