OLX India Complaints & Reviews

Dear OLX, I nothing done with OLX
But account shown suspended
My register mobile number [protected]

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I'm try to post a ad about my used sewing machine on OLX. Filling every mandatory fields correctly. But rejected many times my ad without a reason. I'm not doing any suspicious activities before and now! I am posting a geniune ad with all details! But rejected continually. And also try my wife email account to post the ad, unfortunately same thing happened again and again.

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Address: [email protected]

I had an old OLX account. Never sold anything. Probably posted ads looking for cars, electrical items that too long time ago but they've banned my account for no reason

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 15, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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My account [protected] has been banned for no reason for simply selling my old helmet their so rediculous it is.
If you people want paid customer then why advertising heavily.
Unbanned my account.

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 14, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

Verified Support

Dec 14, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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V

vijendra shrivastav

from Mul, Maharashtra

Dec 21, 2022

Hi,

It's been 2 week now but yet no solution on this issue.

Reply

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I m not able to login in my account. It shows it has been banned but I didnt discussed anything or did anything that wl not go through ur policy. So pls unban my account [protected]

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Address: A-8/21, First Floorvasant Vihar New Delhi 110057

Website: www.olx.in

I am trying to login to my account with my contact number [protected] but i can login. Last i put an add for selling my bike and i also got some enquiries but they banned my account without giving me any reason or prior information. i cannot use my account i need to find a house but now i can't even find a good one. and when i am tying to call their coustomer helpline the only thing i am getting is a text message with a link to mail them and a link to their faq page. i can't talk to any one to resolve this

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Address: Thottungal house, Vaduthala, Ernakulam, 682023

I posted an ad for PG rent in OLX and my money is debited.

It was rejected saying my ad is duplicated. When i looked for edit the ad it was not possible.
Now they are saying,
1. I cant edit the ad
2. I cant post another free ad
3. Money is not refundable.

If my was duplicated, it should be shown before deducting the money.
After deducting the money and showing no option is available is a very bad approach.
My Ad ID is 24252301, dated - 12/12/2022

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 14, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you.

Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.

For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

Thanks,

Team OLX

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Address: Salem

My account is banned and I'm not able to get communication.
Kindly activate my account.

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 14, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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My OLX account is banned without any reason. I created a query with OLX support team but they do not answer the reason for my ban nor unban my account

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Website: www.olx.in

My account is banned with no reason stated. This is clearly unproffesional and a waste of money when we are running a paid ad.

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 13, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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Account banned without any reason and information.

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 12, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Kolkata, West Bengal

I was just selling my old laptop and got two messages from people asking about my phone number. I gave them my phone number and left the app for a while and on reopening, my account got banned!
Please look into this issue and unban my account.
My email id is [protected]@gmail.com

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 10, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I don’t understand why my account is banned . On what basis @olx is taking this decision.

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 10, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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Website: www.olx.in

I don't for what reason my OLX account got banned even I had not posted any ad and also have not purchased either. I want my account to be be unbanned
My email-id is [protected]@gmail.com
Plzz help me regarding my issue

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 08, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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Address: Trivandrum

Olx India banned my account for no reason .I’m not took any kind of fraud or wrong activity against to the rules and regulations. This is not the right way of approach. Kindly resolve my issue and get back my account .

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 07, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Why block my account neither I post any type of farud and false post not at all then why you suspend my olx

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 06, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Marakada mangalore

I had posted add of rent house by paying 549 but it is getting rejected everytime when I post ...but the money is deducted from the account and the add is not posted yet ...we want our money back if the add doesn't get posted

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 01, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you.
Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

Thanks,
Team OLX

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My OLX account got banned for no known reason. Please resolve

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Dec 01, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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My OLX account got banned for no reason.

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Today, I tried to login to my olx account. To my utter surprise I found that my account is suspended. OLX hasn't notified me about the suspension. I've done any illegal on OLX. I just used to visit site to see prices of vehicles.

Mar 3, 2026

Complaint marked as Resolved

Verified Support

Nov 29, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Complaints & Reviews

File a complaint to OLX India

OLX India reviews & complaints page 19

Account suspended for no reason - 9629649339

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Ads rejected without reason

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Suspended to my account

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Olx banned account for seller

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Account banned

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Account banned for no reason

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OLX deducted my money & ad was not posted

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My olx

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Account banned without justification

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Account banned for no reason while a paid ad is running

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Account banned without reason and not able to activate it now

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My olx account has been banned for no reason

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My old account banned for no reason

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Account banned without any reason

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Old Banned my account for no reason

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Block my account

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House for rent

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My account got banned for no known reason

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My account got banned for no known reason

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Account deleted without providing any information or reason

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