I sold my used car RENAULT KWID-TN45BM1899 in April 2022 through OLX Autos. In your possession receipt dated 4/8/2022, it is mentioned that I will be provided copy of transferred RC with ownership details of vehicle, once it got transferred.
Now it is more than 8 months passed, but I have not received it.
The attachment sent by you in your e-mail message, does not give any details of RC transfer and ownership details. I am surprised that such a reputed company does not keep up their promise, to provide copy of document to the seller.
When I tried to get in touch with you in Ph.no. given by you [protected], BSNL message by IVRS says the number does not exist.
I am not able to get RC transfer details in VAHAN portal, because OTP is sent to RMN of new owner.
Get the copy of RC transfer details, with ownership detail, in PDF format and arrange to send it to me without delay.
As no response from you for long time, I have to lodge my grievance in media/consumer forum. I will also publicize in public/relatives and friends circle, about OLEX autos dis-credentials of not keeping up their promise, as per possession receipt given to seller.
After my consistent chase up with you in vain, I am constrained to resort to write such type of grievance in the forum.
Jan 25, 2023
Complaint marked as Resolved
Verified Support
Dec 24, 2022
OLX India Customer Care's response Dear OLX User,
We would like to extend our apologies for the unpleasant experience. For the privacy of
your account and immediate resolution please write to [protected]@olx.in along with the
details. Please be rest assured, we are always there to help you.
Thanks,
Team OLX
We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.
Thanks,
Team OLX