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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2854
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OLX India reviews & complaints page 18

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P
prabanthan
from Coimbatore, Tamil Nadu
Dec 27, 2022
Resolved
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Resolved

Address: olx
Website: www.olx.in

I am Prabanthan i had posted ad in olx and i opted for Sell faster and i paid Rs.499/- in axis net banking after deducted the ad is not getting in sell faster again it is asking to pay so please sort it outstanding
Dec 30, 2022
Complaint marked as Resolved 
Company has refunded the amount and account is also active
Verified Support
Dec 28, 2022
OLX India Customer Care's response
Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX
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    R
    Rykard
    from Mumbai, Maharashtra
    Dec 27, 2022
    Resolved
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    Resolved

    I can no longer select 'India" as location from the drop down menu. I trade pan India on the site but that is seemingly no longer possible since the drop down doesn't offer India as an option.

    Please can the option to search pan India be reinstated since a product that one is looking for may not be available locally.

    thank you.
    Feb 22, 2026
    Complaint marked as Resolved 
    Verified Support
    Dec 27, 2022
    OLX India Customer Care's response
    Dear OLX User,

    Greetings from Team OLX!

    We'd like to inform you that we've changed the OLX search panel to make it easier for buyers to find products in their area. This will assist you in receiving positive responses and completing the transaction more quickly.

    We value your feedback and are constantly working on the suggestions shared by users.

    For further queries or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

    We look forward to serving you better.
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      J
      Just Dinesh
      Dec 26, 2022
      Resolved
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      Resolved

      Website: www.olx.in

      I was suddenly logged out of my account while using the app and it shows that the account is suspended.
      Unable to login again through my mobile number or email address...
      I was interacting with some suppliers selling antique goods and asking them for details .
      Not sure if they reported me while being fraudulent themselves...o
      Feb 22, 2026
      Complaint marked as Resolved 
      Verified Support
      Dec 27, 2022
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        H
        Harsh735
        from Delhi, Delhi
        Dec 26, 2022
        Resolved
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        Resolved

        I am sharing this article on 26/12/2022 .A person name Amit Kumar shared an article of iPhone that he is selling at very cheap price . I want to purchase an iPhone so I enquired about it . He told me that he is an army officer at Jaipur cant . And he showed me some of his cards ( aadhar card, pen card, dl card, army canteen card, photo in army dress ) . So I believe in him . Then he told me to do some advance transaction of 1050 and rest will be cash on delivery . After that I paid him 1050 because of he is Indian army soldier . He share me details of product . After 2-3 hours he never picked my call . I tried again and again but nothing happened . And I get fraud/scam . Please do some enquiry about it . I am sharing some of fraud photos so nobody else would be get scam .
        Feb 22, 2026
        Complaint marked as Resolved 
        Verified Support
        Dec 27, 2022
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
        • AD Id on which you contacted the user
        • Contact details of the suspicious user
        • Proof of fraud (like payment screenshots, delivery receipt, etc.

        Thanks,
        Team OLX
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          B
          bgp45
          from Bengaluru, Karnataka
          Dec 25, 2022
          Resolved
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          Resolved

          My account has been banned without any notice or reason after a month of not having used it. Every time i try to log in it simply says account banned without stating any reason as to why. Please rectify this as soon as possible and help me access my account.
          Feb 22, 2026
          Complaint marked as Resolved 
          Verified Support
          Dec 27, 2022
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            H
            Harry Pal Singh
            Dec 25, 2022
            Resolved
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            Resolved

            Dear sir, Despite repeated daily complaints to you and to the [protected]@olx, I still got 7 spam mails in 24 hrs from OLX [protected]@connevtinboxx.com.
            Wonder when this Spammer of the First Order will quit their nefarious activities.
            Feb 22, 2026
            Complaint marked as Resolved 
            Verified Support
            Dec 27, 2022
            OLX India Customer Care's response
            Dear OLX User,

            Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavor to make OLX a safer platform for our users.
            For the safety of our users, we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

            Thanks,
            Team OLX
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              V
              vikasshelke008
              Dec 24, 2022
              Resolved
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              Resolved

              I don't know for what my account was banned olx I just posted an ad and the account got banned so I tried to post the ad from my brother's account and even his account got banned immediately what nonsense is going on olx??
              Feb 22, 2026
              Complaint marked as Resolved 
              Verified Support
              Dec 25, 2022
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Verified Support
              Dec 25, 2022
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons
              due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at
              [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                H
                Hunny2095
                from NEW DELHI, Delhi
                Dec 24, 2022
                Resolved
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                Resolved

                OLX is suspended my account without providing any notification or reason, due to that I'm unable to follow up with my ad.
                This ad for selling my watch and I have never done any transactions on olx before.
                Please unlock my account.
                I have also sent a mail to your support for the same...
                Feb 22, 2026
                Complaint marked as Resolved 
                Verified Support
                Dec 25, 2022
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  H
                  Harry Pal Singh
                  Dec 23, 2022
                  Resolved
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                  Resolved

                  Dear sir, today I have received 7 (Seven) spam mails from OLX autos through [protected]@connectinboxx.com. My repeated complaints to them have not yielded any reply, Hence they are Spamolx.
                  Feb 22, 2026
                  Complaint marked as Resolved 
                  Verified Support
                  Dec 25, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  We would like to extend our apologies for the unpleasant experience. We appreciate your valuable feedback as it helps us to improve our services, and the same will be shared with the concerned team for further review.
                  Thank you for taking out your time.

                  OLX Team
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                    G
                    GGV
                    Dec 23, 2022
                    Resolved
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                    Resolved

                    I sold my used car RENAULT KWID-TN45BM1899 in April 2022 through OLX Autos. In your possession receipt dated 4/8/2022, it is mentioned that I will be provided copy of transferred RC with ownership details of vehicle, once it got transferred.
                    Now it is more than 8 months passed, but I have not received it.
                    The attachment sent by you in your e-mail message, does not give any details of RC transfer and ownership details. I am surprised that such a reputed company does not keep up their promise, to provide copy of document to the seller.
                    When I tried to get in touch with you in Ph.no. given by you [protected], BSNL message by IVRS says the number does not exist.
                    I am not able to get RC transfer details in VAHAN portal, because OTP is sent to RMN of new owner.
                    Get the copy of RC transfer details, with ownership detail, in PDF format and arrange to send it to me without delay.
                    As no response from you for long time, I have to lodge my grievance in media/consumer forum. I will also publicize in public/relatives and friends circle, about OLEX autos dis-credentials of not keeping up their promise, as per possession receipt given to seller.
                    After my consistent chase up with you in vain, I am constrained to resort to write such type of grievance in the forum.
                    Jan 25, 2023
                    Complaint marked as Resolved 
                    Verified Support
                    Dec 24, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    We would like to extend our apologies for the unpleasant experience. For the privacy of
                    your account and immediate resolution please write to [protected]@olx.in along with the
                    details. Please be rest assured, we are always there to help you.

                    Thanks,
                    Team OLX
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                      A
                      Aravind v r
                      Dec 22, 2022
                      Resolved
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                      Resolved

                      My olx account got suspended, reason unknown
                      Feb 22, 2026
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 24, 2022
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons
                      due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at
                      [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        Aravind v r
                        Dec 22, 2022
                        Resolved
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                        Resolved

                        My olx account got suspended several months back for no reason, and i didn't had need to use it at that time so didn't bother about it, but today my brothers olx account too got suspended for no reason after posting ads on it, we didn't cross any posting guidelines or didn't do any fraudulent activities, we just posted ads for selling our music instruments, but we have no answer for what our account is suspended, and there was no option in app for contacting help desk, worst support from olx team
                        Feb 22, 2026
                        Complaint marked as Resolved 
                        Verified Support
                        Dec 24, 2022
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons
                        due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at
                        [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          V
                          Vinod_Gupta
                          from Pune, Maharashtra
                          Dec 22, 2022
                          Resolved
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                          Resolved

                          Dear Sir/Mam,

                          I sold my Car MH14JA - 0178 via Olx. My Rs 10000 amount kept on hold. My Vehicle already Hypothecation has been removed for my sold vehicle MH14JA - 0178. I already communicated with Pune Team and Sales Person. But still I am waiting for my holding Amount.

                          So please release my holding amount of Rs 10000 ASAP. Please refer attached new RC Book screenshot for your reference.

                          Please call me at my contact No is +[protected] for any further input.

                          Regards,
                          Vinod Gupta
                          Feb 22, 2026
                          Complaint marked as Resolved 
                          Verified Support
                          Dec 24, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          We would like to extend our apologies for the unpleasant experience. For the privacy of
                          your account and immediate resolution please write to [protected]@olx.in along with the
                          details. Please be rest assured, we are always there to help you.

                          Thanks,
                          Team OLX
                          My olx account is suspended for no reason
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                            K
                            Dec 21, 2022
                            Resolved
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                            Resolved

                            Blocked My Account for no reason
                            Feb 22, 2026
                            Complaint marked as Resolved 
                            Verified Support
                            Dec 22, 2022
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,

                            Team OLX
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                              K
                              Dec 21, 2022
                              Resolved
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                              Resolved

                              Website: Olx.in

                              Account is blocked for no reason.
                              Feb 22, 2026
                              Complaint marked as Resolved 
                              Verified Support
                              Dec 22, 2022
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,

                              Team OLX
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                                A
                                Arunkarti47
                                Dec 21, 2022
                                Resolved
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                                Resolved

                                Website: Www.olx.in

                                I am a very active user of OLX, and have closed multiple deals .All of a sudden when I logged into my account, it said my account was blocked .I dint post any ads, I was only closing the deals, so there should be no possibilities of blocking my account.

                                Then I escalated to their customer care number .Their customer care officer said that he doesn't have an option to unblock me and so have asked to send a email to their email account .

                                I drafted the email, several time, they create a ticket once the email is send, then I will be recieveing a default message that they cannot unblock my account .When I replied back to the same email, it created a new different ticket, and I was recieving the same email everything I send an email .

                                The problem is I was discussing with multiple people on buying their products ...now those chats will not be active ...and these users will also have recieved some notification on not to contact me
                                Feb 22, 2026
                                Complaint marked as Resolved 
                                Verified Support
                                Dec 22, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,

                                Team OLX
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                                  K
                                  kabikathir
                                  from Coimbatore, Tamil Nadu
                                  Dec 20, 2022
                                  Resolved
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                                  Resolved

                                  My olx account has been banned for no reasons and ive never used olx before. all my family members accounts are banned. their numbers are
                                  [protected], [protected], [protected]
                                  Feb 22, 2026
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Dec 22, 2022
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,

                                  Team OLX
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                                    S
                                    Sakthivel Elango
                                    Dec 19, 2022
                                    Resolved
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                                    Resolved

                                    I have been using OLX in search of buying an used car. I have been quoting. offers on. some of the user cars posts and few more messages on the price negotiations. And OLX has banned the account. Will be helpful if it can recovered as i was in the middle of few negotiations with a seller. And i confirm, no policies were breached.

                                    olx account email - [protected]@gmail.com
                                    Feb 22, 2026
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Dec 20, 2022
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      S
                                      Shivam@Kumar
                                      from Begusarai, Bihar
                                      Dec 18, 2022
                                      Resolved
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                                      Resolved

                                      Address: Gautam Road Ratanpur, Ward 22

                                      My account has been banned without reason and I also taken a membership of OLX sale faster and babes suspended me please work on my complain and if you not please refund my money
                                      Feb 22, 2026
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Dec 18, 2022
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons
                                      due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at
                                      [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        A
                                        AYUSH SAHAI
                                        Dec 18, 2022
                                        Resolved
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                                        Resolved

                                        OLX India has Banned my account for no reason,
                                        I'm just trying to sell my old computer laying around and out of nowhere OLX has just suspended my account.
                                        Feb 22, 2026
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Dec 18, 2022
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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