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OLX India Complaints & Reviews

www.olx.in

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Updated: Jun 15, 2025

Complaints 4702

Resolved

2582

Unresolved

2120

Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍

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OLX India reviews & complaints page 27

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Email id : rishi.[protected]@gmail.com

I was trying to sell my mobile on OLX. After 2 days i started receiving inquiries today for my ad posted. I responded back to the person sharing my mobile number and asked him to contact me. After 15 mins, i check again and my account has been suspended. What is the reason. This is happening frequently with my friends as well. Can OLX please clarify the reason. Can OLX not give a list of reasons or warnings for account suspension when we create one or atleast let us know the reason for suspending/banning. If this is the kidn of treatment, we are going to look for alternative platforms like Quickr.

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Im getting 5 to 6 calls everyday from olx.Please stop the services.My email Id is [protected]@gmail.com. My phone number is [protected].

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OLX India Customer Care

from Gurgaon, Haryana

Aug 31, 2022

Verified Support

Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email - [protected]@olxautos.com
Number - +91 [protected]

Warm Regards,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 31, 2022

Verified Support

Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email - [protected]@olxautos.com
Number - +91 [protected]

Warm Regards,
Team OLX

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Address: Guwahati Assam

Website: Olx.in

Hello I was using my olx account for no reason..I haven't posted any ad or have purchased anything in the recent..Why it got banned for no reason

+1 photos

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OLX India Customer Care

from Gurgaon, Haryana

Sep 2, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: KHAZI MOHALLA MANDYA ROAD

I bought an airdopes through olx .in Mysuru he is a fraud person asking me to send Rs10, 000 through online payment without meeting him and withseeing producthe ismaking scam and first i purchase one product from him he gave fake bill and fakeproduct
Phone number[protected]
[protected]
[protected]

+2 photos

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OLX India Customer Care

from Gurgaon, Haryana

Sep 2, 2022

Verified Support

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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I saw a bajaj pulsar 150 in OLX. When I contacted him he gave his what's up number[protected] to contact him directly. I contacted him in what's up and he fixed a final price for bike 30k. Then he said I will change bike papers on ur name, send 2000 on the next day, I will send bike through courier. then i sent 2000 through google pay ([protected]@axl) to him. later that next day he was asking for GST charges 9500. then i known that it was fake. sooo please help me to get my money back. my google pay number [protected].

+4 photos

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OLX India Customer Care

from Gurgaon, Haryana

Sep 2, 2022

Verified Support

Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.

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My account has been suspended for no reason. I need to know the reason with proof. Jerry Thomas Azhakathu.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 29, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site email id is [sajjymir]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Aug 29, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I was trying to login to my account and a message of my account suspension was displayed for no particular reason.

I have always abide by their rules. I just want to know the reason for my suspension and want such ban to be lifted.
A prompt response will be very much appreciated.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 29, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 29, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I have been trying to use OLX platform but account got suspended for no reason. I tried registering another account & same result.

I was approached by a scammer trying to make me transfer money to him instead of paying me for an ad I posted.

Instead of banning such scammers, OLX decides to suspend genuine users. Is OLX a platform for scammers only?

Verified Support

Aug 29, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Aug 29, 2022

Updated by ashesburn My email for olx account is [protected]@outlook.com

Where should I send my info? I cannot view the email provided by you.

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Please remove ban in olx account

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OLX India Customer Care

from Gurgaon, Haryana

Aug 28, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: olx.in

OLX banned my account registered with email ID [protected]@gmail.com without any reason, and didn't provide any justification for the same. I was just browsing through the products and reached out to few sellers and next day my account was banned. There is no customer service number or email mentioned on the website to appeal the same.

Verified Support

Aug 29, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Aug 29, 2022

Updated by makkardinesh Hi, I can't see the email in your reply. It shows email as [protected].

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Address: Coimbatore

I use olx to buy secondhand products only..so i chat only with buyers ..at first i was loggedin using my number, then my mail id ..olx kept on banning my account continuously..then loggedin using my family members number too..then also olx banned my account ...i dont understand y they r disappointing like this..

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OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 27, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 27, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Olx banned my olx account without any reason. i never make any fraud with my account.
my phone no is [protected]

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OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Vehicle KA51 MF7001 was handed over to OLX on August 10, 2022 in Bangalore. The insurance on the vehicle has expired on August 20, 2022. Kindly initiate the title RC transfer at the earliest. Please contact me directly on phone for a resolution on the issue. Thanks.

Sep 28, 2022

Complaint marked as Resolved

Verified Support

Aug 27, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email - [protected]@olxautos.com
Number - +91 [protected]

Warm Regards,
Team OLX

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Address: india

I've been receiving calls daily from different numbers from OLX autos. I've sold my car some where else and have informed OLX as well, but still they haven't removed my number from the list.
Recently received a call from this this number "[protected]", he spoke in hindi and was silent for a min, i was on call, later he spoke in english and when i said i don't have a car to sell, he used a bad word and cut the call.
Call time was 11:47 Am Aug 27 2022.
Olx doesn't have a complaint portal or a direct customer care to contact. Hence filing the complain here

Sep 28, 2022

Complaint marked as Resolved

Verified Support

Aug 27, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email - [protected]@olxautos.com
Number - +91 [protected]

Warm Regards,
Team OLX

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P

pratik pant

Sep 5, 2022

olx banned my account without any reason, better bann all genuine clients and keep frauds which is almost one in every 3 user.
pratik26.[protected]@gmail.com-my account was banned

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Address: Delhi

I posted an ad on olx, one buyer anil kumar posing as Indian army personnel posted at jammu and kashmir staying at subhash nagar delhi, wanted to scam me but I luckily got to know that he was a fraud and I saved my money, but the mistake I did was sending him my address on whatsapp, what should I do now, I blocked his contact number everything but still has my pg address, should I complain police about it

Oct 13, 2022

Complaint marked as Resolved

Verified Support

Aug 27, 2022

OLX India Customer Care's response Dear OLX User,

Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

Thanks,
Team OLX

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Please unsuspend my olx account my mobile number is [protected]

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OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Bangalore

I am getting a message about my account that account linked to [protected]@gmail.com has been suspended. I did not even post anything in recent times and I don't think I have violated any policies. Please confirm if there is any violation?

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OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: olx.com

My account has been suspended. I haven't used olx for like a year and now this.
Please check what's the matter with my account.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Odiaha

My account is banned for no reason after that my wife's account is also banned when she tried to help me.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 25, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons
due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at
[protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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