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Updated: Jun 15, 2025
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OLX India reviews & complaints page 27

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E
Eknath Kisan Khade
from Vapi, Gujarat
Sep 2, 2022
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While logging in to my olx account it prevents with account suspended message. They neve informed about reasons not known. It should be release my account suspended.

EKNATH
[protected]
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Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    M
    Mohammed umar mukhtar
    from Mysore, Karnataka
    Sep 1, 2022
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    Address: OLX India Address A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057

    Dear olx

    i have been using your services paid and unpaid for a long time yesterday that's 31/08/2022, i wanted to search a product i was logged out, when i tried logging in i got a notice your account has been suspended. for no reason my account got suspended and without any prior notice as you have all my information. please this is humble request to unblock my id.
    View replies
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons
    due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at
    [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      R
      rishibagga2017
      Aug 31, 2022
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      Email id : rishi.[protected]@gmail.com

      I was trying to sell my mobile on OLX. After 2 days i started receiving inquiries today for my ad posted. I responded back to the person sharing my mobile number and asked him to contact me. After 15 mins, i check again and my account has been suspended. What is the reason. This is happening frequently with my friends as well. Can OLX please clarify the reason. Can OLX not give a list of reasons or warnings for account suspension when we create one or atleast let us know the reason for suspending/banning. If this is the kidn of treatment, we are going to look for alternative platforms like Quickr.
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        H
        Haaroon Hameed
        Aug 30, 2022
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        Im getting 5 to 6 calls everyday from olx.Please stop the services.My email Id is [protected]@gmail.com. My phone number is [protected].
        View replies
        Dear OLX User,

        We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

        Email - [protected]@olxautos.com
        Number - +91 [protected]

        Warm Regards,
        Team OLX
        Reply
        Dear OLX User,

        We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

        Email - [protected]@olxautos.com
        Number - +91 [protected]

        Warm Regards,
        Team OLX
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          R
          romeez raza
          Aug 30, 2022
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          Address: Guwahati Assam
          Website: Olx.in

          Hello I was using my olx account for no reason..I haven't posted any ad or have purchased anything in the recent..Why it got banned for no reason
          +1 photos
          View replies
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            M
            M5zan
            Aug 30, 2022
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            Address: KHAZI MOHALLA MANDYA ROAD

            I bought an airdopes through olx .in Mysuru he is a fraud person asking me to send Rs10, 000 through online payment without meeting him and withseeing producthe ismaking scam and first i purchase one product from him he gave fake bill and fakeproduct
            Phone number[protected]
            [protected]
            [protected]
            +2 photos
            View replies
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
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              R
              Rules
              from Hyderabad, Telangana
              Aug 30, 2022
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              I saw a bajaj pulsar 150 in OLX. When I contacted him he gave his what's up number[protected] to contact him directly. I contacted him in what's up and he fixed a final price for bike 30k. Then he said I will change bike papers on ur name, send 2000 on the next day, I will send bike through courier. then i sent 2000 through google pay ([protected]@axl) to him. later that next day he was asking for GST charges 9500. then i known that it was fake. sooo please help me to get my money back. my google pay number [protected].
              +4 photos
              View replies
              Dear OLX User,

              Greetings from Team OLX!

              We completely understand your situation and apologize for the inconvenience caused.

              It would be great if you could share the contact details of the person that you are referring to.

              In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              We look forward to serve you better.
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                J
                Jerry thomas Azhakathu
                Aug 29, 2022
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                My account has been suspended for no reason. I need to know the reason with proof. Jerry Thomas Azhakathu.
                View replies
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  M
                  Mir Sajid
                  from Mumbai, Maharashtra
                  Aug 29, 2022
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                  Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site email id is [sajjymir]@gmail.com
                  View replies
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    K
                    [email protected]
                    Aug 29, 2022
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                    I was trying to login to my account and a message of my account suspension was displayed for no particular reason.

                    I have always abide by their rules. I just want to know the reason for my suspension and want such ban to be lifted.
                    A prompt response will be very much appreciated.
                    View replies
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Reply
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Reply
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                      A
                      ashesburn
                      Aug 28, 2022
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                      I have been trying to use OLX platform but account got suspended for no reason. I tried registering another account & same result.

                      I was approached by a scammer trying to make me transfer money to him instead of paying me for an ad I posted.

                      Instead of banning such scammers, OLX decides to suspend genuine users. Is OLX a platform for scammers only?
                      Verified Support
                      Aug 29, 2022
                      OLX India Customer Care's response                       Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Aug 29, 2022
                      Updated by ashesburn                       My email for olx account is [protected]@outlook.com

                      Where should I send my info? I cannot view the email provided by you.
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                        M
                        Mhd Ayoob
                        Aug 28, 2022
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                        Please remove ban in olx account
                        View replies
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          M
                          makkardinesh
                          Aug 27, 2022
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                          Website: olx.in

                          OLX banned my account registered with email ID [protected]@gmail.com without any reason, and didn't provide any justification for the same. I was just browsing through the products and reached out to few sellers and next day my account was banned. There is no customer service number or email mentioned on the website to appeal the same.
                          Verified Support
                          Aug 29, 2022
                          OLX India Customer Care's response                           Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
                          Aug 29, 2022
                          Updated by makkardinesh                           Hi, I can't see the email in your reply. It shows email as [protected].
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                            J
                            Jipooju
                            from Coimbatore, Tamil Nadu
                            Aug 26, 2022
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                            Address: Coimbatore

                            I use olx to buy secondhand products only..so i chat only with buyers ..at first i was loggedin using my number, then my mail id ..olx kept on banning my account continuously..then loggedin using my family members number too..then also olx banned my account ...i dont understand y they r disappointing like this..
                            View replies
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              S
                              sonu9215
                              Aug 26, 2022
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                              Olx banned my olx account without any reason. i never make any fraud with my account.
                              my phone no is [protected]
                              View replies
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Reply
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                                S
                                Satyajit Tripathi
                                Aug 26, 2022
                                Resolved
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                                Resolved

                                Vehicle KA51 MF7001 was handed over to OLX on August 10, 2022 in Bangalore. The insurance on the vehicle has expired on August 20, 2022. Kindly initiate the title RC transfer at the earliest. Please contact me directly on phone for a resolution on the issue. Thanks.
                                Sep 28, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Aug 27, 2022
                                OLX India Customer Care's response                                 Dear OLX User,

                                We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                Email - [protected]@olxautos.com
                                Number - +91 [protected]

                                Warm Regards,
                                Team OLX
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                                  S
                                  srini26juin
                                  Aug 26, 2022
                                  Resolved
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                                  Resolved

                                  Address: india

                                  I've been receiving calls daily from different numbers from OLX autos. I've sold my car some where else and have informed OLX as well, but still they haven't removed my number from the list.
                                  Recently received a call from this this number "[protected]", he spoke in hindi and was silent for a min, i was on call, later he spoke in english and when i said i don't have a car to sell, he used a bad word and cut the call.
                                  Call time was 11:47 Am Aug 27 2022.
                                  Olx doesn't have a complaint portal or a direct customer care to contact. Hence filing the complain here
                                  Sep 28, 2022
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Aug 27, 2022
                                  OLX India Customer Care's response                                   Dear OLX User,

                                  We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                  Email - [protected]@olxautos.com
                                  Number - +91 [protected]

                                  Warm Regards,
                                  Team OLX
                                  View replies
                                  olx banned my account without any reason, better bann all genuine clients and keep frauds which is almost one in every 3 user.
                                  pratik26.[protected]@gmail.com-my account was banned
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                                    D
                                    Dr.Riddhi
                                    from MUMBAI, Maharashtra
                                    Aug 26, 2022
                                    Resolved
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                                    Resolved

                                    Address: Delhi

                                    I posted an ad on olx, one buyer anil kumar posing as Indian army personnel posted at jammu and kashmir staying at subhash nagar delhi, wanted to scam me but I luckily got to know that he was a fraud and I saved my money, but the mistake I did was sending him my address on whatsapp, what should I do now, I blocked his contact number everything but still has my pg address, should I complain police about it
                                    Oct 13, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Aug 27, 2022
                                    OLX India Customer Care's response                                     Dear OLX User,

                                    Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                                    For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                                    Thanks,
                                    Team OLX
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                                      S
                                      subrahmanyapavoor91
                                      Aug 25, 2022
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                                      Please unsuspend my olx account my mobile number is [protected]
                                      View replies
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Reply
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Reply
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                                        N
                                        neerajs
                                        from Bengaluru, Karnataka
                                        Aug 25, 2022
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                                        Address: Bangalore

                                        I am getting a message about my account that account linked to [protected]@gmail.com has been suspended. I did not even post anything in recent times and I don't think I have violated any policies. Please confirm if there is any violation?
                                        View replies
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
                                        Reply
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