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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4702
Resolved
2582
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2120
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A
Aswin Manmathan S
Aug 12, 2022
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The olx account that I'm using is suspended for no reason . I need to resolve this issue ASAP.

registred Mob: +91 [protected]
registered Email : [protected]@gmail.com
View replies
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Reply
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    R
    Ramjiram
    from Pandalam, Kerala
    Aug 12, 2022
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    Address: GROUND FLOOR, TOWER NO. 3A, DLF CORPORATE PARK, DLF CITY, PHASE-III, M.G. ROAD GURGAON Gurgaon HR IN 122002
    Website: www.olx.in

    I have an account in olx, sometimes only am selling items, most of the time am searching for vehicles through olx.oneday morning i saw my account was banned, i didnot do anything, please restore my account, please find a solution, i tried somany times to customer care no use.
    View replies
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      J
      johnkrupa
      from Hyderabad, Telangana
      Aug 12, 2022
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      I placed to sell my car am the registered owner of car for no reason they banned my account, first this people will call us to sell our car through them if we refuse to sell to them for throw away price, what they quote, they will ban our account. i have not breached any of their rules only 2 days ago i registered my ad they have banned. this is indirectly olx forcing customer to pay for ad though they claim free ad but its not true they are behind making money, nowadays they are dominating on us not allowing to use our liberty to sell for free. I request olx to activate my account. this is my number i logged in my laptop [protected]
      View replies
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        V
        VSVipin
        Aug 12, 2022
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        Hi, today i found my account suspended. I have not received any message or email telling me about the same. All i do is buy and sell furniture and electronic items mostly. Pls help resolve.
        View replies
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          M
          Mohit Bhavesh
          Aug 12, 2022
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          Hello, This is Mohit Bhavesh, ([protected], [protected])
          These both accounts are banned without any reason, due to which I'm unable to post ads and buy something .I hope you would do something urgently.
          Please look into the matter as soon as possible
          I would be grateful.
          Thankyou
          [protected]@gmail.com
          View replies
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            N
            Naved Gandhi
            Aug 11, 2022
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            I was very old user of olx they have banned my account for no reason. Mobile number [protected]
            View replies
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              N
              Naveentn30
              from Salem, Tamil Nadu
              Aug 11, 2022
              Resolved
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              Resolved

              I posted one add in olx for selling I thought it was online selling and buying platform. Without no reason my advertisment get banned. So tried in some other accounts of my friends within few hours their accounts are suspended then why are you having your website. If don't need customer why are they doing this. I want complete reason for my account suspension. here I attached Contact info [protected] & [protected]@gmail.com
              Sep 11, 2022
              Complaint marked as Resolved 
              Verified Support
              Aug 11, 2022
              OLX India Customer Care's response               Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                R
                rupeshgandhi
                Aug 11, 2022
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                Like others I was trying to post the ad for my shop for rent. But olx banned both of my accounts. They won't block the account of scammers but they can bann account of people like us who are genuine. I have already sent mail to their helpline called them so many times but everytime it says please wait all executive are busy.
                Could I get my account unbanned?
                Verified Support
                Aug 11, 2022
                OLX India Customer Care's response                 Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Aug 16, 2022
                Updated by rupeshgandhi                 I have mailed to the given email address
                Aug 24, 2022
                Updated by rupeshgandhi                 No update from olx till now!
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                  M
                  mamsc 2012
                  Aug 10, 2022
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                  Address: Jodhpur Rajasthan

                  All my 3 accounts are suspended by olx for no reason. Please restore my these accounts ASAP:

                  [protected]@gmail.com
                  [protected]@gmail.com
                  [protected]@gmail.com
                  View replies
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    V
                    Vam Ban
                    Aug 10, 2022
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                    Address: OLX.in

                    OLX has suddenly suspended my account and for no reason.
                    At least inform people why you're suspending their account before doing so.

                    Don't want me on your app?
                    Let me do you a favor and delete it and post a review on Google Play Store about how you suspended my account unnecessarily.

                    Banning innocent users is the quickest way to losing your business and customer base.
                    Good day!
                    +1 photos
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                      Y
                      yuvrajashan
                      Aug 10, 2022
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                      My OLX account got suspended for no reason. I never posted anything for sale. I just want to buy a car so I saved them in my favorite list that's it and nothing else. there wasn't any reason to get my account suspended
                      View replies
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        S
                        Sagarika Upadhyaya
                        Aug 9, 2022
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                        A fraudster called me claiming to buy my product. He shared a QR code and asked to scan the same. Upon doing this, my money got debited. He took Rs.12000 money from my account. Below are some of the details about the fraudster:

                        Phone - [protected]
                        Date of the scam - 09th Sept 2022
                        View replies
                        Dear OLX User,

                        Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                        For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                        Thanks,
                        Team OLX
                        Reply
                        Dear OLX User,

                        Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                        For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                        Thanks,
                        Team OLX
                        Reply
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
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                          J
                          jsdd
                          from Salem, Tamil Nadu
                          Aug 9, 2022
                          Resolved
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                          Resolved

                          Yesterday i have seen an olx ad of selling Maruti Alto . When i contact in the number given he says he was working in indian army in Bangalore.he said that the vehicle will be delivered through indian postal service and request me to send 3250/- for the bill and sends a bill ( attached to the complaint) and today he called me and said that there is a problem of Insurance charges of 7250/- i am not paid this amount. So sir please help to get my amount 3250/- return.
                          He contact me in a number[protected]
                          +1 photos
                          Sep 19, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Aug 09, 2022
                          OLX India Customer Care's response                           Dear OLX User,

                          Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                          For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                          Thanks,
                          Team OLX
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                            N
                            nickpinchu
                            from delhi, Delhi
                            Aug 8, 2022
                            Resolved
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                            Resolved

                            Website: olx

                            I saw a ad on olx and quicker both there was this person named as parveen who was selling the fridge for 4500. i requested him if he can give it for 3500 he agreed. Then one of my friend tried contacting him for 2500 he agreed on that as well. he asked for 1000 rs for transport booking we transferred. later on he switched off his phone and then he called us before delivery date and then on the day of delivery he said to transfer the complete amount before delivery. we knew it is a fraud. as the person told us that he is from army he is shifting to a new place then he is selling the fridge. On army people it is very easy to trust. Please do something
                            +1 photos
                            Sep 16, 2022
                            Complaint marked as Resolved 
                            Verified Support
                            Aug 09, 2022
                            OLX India Customer Care's response                             Dear OLX User,

                            Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                            For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                            Thanks,
                            Team OLX
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                              M
                              MukeshRa
                              from Haldwani, Uttarakhand
                              Aug 8, 2022
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                              My OLX account [protected]@gmail.com is suspended without any reason by OLX.
                              View replies
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,

                              Team OLX
                              Reply
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Reply
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                                I
                                Indian +91
                                Aug 7, 2022
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                                My olx account has been banned
                                Activate my olx banned account
                                View replies
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,

                                Team OLX
                                Reply
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Reply
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
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                                  B
                                  Bikesdoctor
                                  from Vellore, Tamil Nadu
                                  Aug 7, 2022
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                                  Olx Team,

                                  Why my account got suspended.I have never breached your company policy or anyone.
                                  View replies
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,

                                  Team OLX
                                  Reply
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Reply
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                                    A
                                    Angel777
                                    Aug 7, 2022
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                                    Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site. I havent violated any rule.
                                    View replies
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Reply
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                                      A
                                      Angel777
                                      Aug 7, 2022
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                                      Website: Olx

                                      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just responded to few ads.
                                      View replies
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Reply
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                                        I
                                        Indian+91
                                        Aug 7, 2022
                                        Resolved
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                                        Resolved

                                        I am olx user unfortunately my account has been suspended it is about 2 weeks i called customer care but they do not help me
                                        My email is [protected]@gmail.com
                                        Reactivate my olx account
                                        Sep 12, 2022
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Aug 08, 2022
                                        OLX India Customer Care's response                                         Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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