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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2854
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OLX India reviews & complaints page 30

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A
abhi_dentist
from Kolkata, West Bengal
Aug 15, 2022
Resolved
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Resolved

OLX India has suspended my account without any genuine reason.
I was about to close a deal on an item and was in contact with the seller Avinashbardhwaj777 for the past 3 days. I was about to close the deal today (15/8/22) after meeting with the seller but instead i get a notification that my account has been banned. I had previously heard of multiple complaints of fraud and cheating occurring through this website, yet i chose to trust them and this is the experience that i get in return.
Extremely disappointed with the shoddy quality of service and i demand that my complaint be looked into immediately.
Sep 21, 2022
Complaint marked as Resolved 
Verified Support
Aug 16, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    P
    PAYAL MALL VISHEN
    from Lucknow, Uttar Pradesh
    Aug 15, 2022
    Resolved
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    Resolved

    Website: Olx.in

    I'm complaining against an OLX Company that allowed a fraudulent person to fraud and never resolved an issue after receiving so many complaints.
    Today, I have been fraud by an Indian Army Sepoy. I'm selling a product on OLX and the other hand, I accepted an offer from Minali Nigam. On the final deal, when I asked for payment he fraudulently debited Rs. 4399/- from my account. Phone numbers involved in these are +[protected] and +[protected].
    Please take action against this fraudster.
    I have collected some proof against his ID.
    Sep 16, 2022
    Complaint marked as Resolved 
    Verified Support
    Aug 16, 2022
    OLX India Customer Care's response
    Dear OLX User,

    Greetings from Team OLX!

    We completely understand your situation and apologize for the inconvenience caused.

    It would be great if you could share the contact details of the person that you are referring to.

    In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    We look forward to serve you better.
    Ravi Kumar and Anand Kumar. are still calling me to pay more money. On behalf of the Indian Army Sepoy, they are using fake Identities. But please take action.
    [protected] and [protected]
    Please do needful.
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      P
      PAYAL MALL VISHEN
      from Lucknow, Uttar Pradesh
      Aug 15, 2022
      Resolved
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      Resolved

      I had also been fraud by an Army Sepoy who asked me to buy a product. When I asked for payment he gave me a QR scanner and debited the amount of Rs. 4399/-. Phone numbers involved in this fraud are +[protected] and +[protected].
      I got some proof of belonging to this number. Please take action.
      Sep 28, 2022
      Complaint marked as Resolved 
      Aug 15, 2022
      Updated by PAYAL MALL VISHEN
      Please take action

      Verified Support
      Aug 16, 2022
      OLX India Customer Care's response
      Dear OLX User,

      Greetings from Team OLX!

      We completely understand your situation and apologize for the inconvenience caused.

      It would be great if you could share the contact details of the person that you are referring to.

      In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      We look forward to serve you better.
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        C
        Cafe owner
        Aug 14, 2022
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        I created an olx account to post a vacancy in my cafe. Yesterday evening I posted a vacancy for kitchen helper with proper dish photo and today morning when I woke up I saw my account was logged out. When I tried logging in it gave me a message that my account was SUSPENDED. No reason was provided so as to what was the reason and when tried to reach the support over the call, it was just an automated system with same message repeating no matter what button I press. This is so unprofessional and frustrating behaviour of Olx India.
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          P
          Pathania13
          Aug 13, 2022
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          Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some items to sell and service to sell
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            A
            Aswin Manmathan S
            Aug 12, 2022
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            The olx account that I'm using is suspended for no reason . I need to resolve this issue ASAP.

            registred Mob: +91 [protected]
            registered Email : [protected]@gmail.com
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              R
              Ramjiram
              from Pandalam, Kerala
              Aug 12, 2022
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              Address: GROUND FLOOR, TOWER NO. 3A, DLF CORPORATE PARK, DLF CITY, PHASE-III, M.G. ROAD GURGAON Gurgaon HR IN 122002
              Website: www.olx.in

              I have an account in olx, sometimes only am selling items, most of the time am searching for vehicles through olx.oneday morning i saw my account was banned, i didnot do anything, please restore my account, please find a solution, i tried somany times to customer care no use.
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                J
                johnkrupa
                from Hyderabad, Telangana
                Aug 12, 2022
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                I placed to sell my car am the registered owner of car for no reason they banned my account, first this people will call us to sell our car through them if we refuse to sell to them for throw away price, what they quote, they will ban our account. i have not breached any of their rules only 2 days ago i registered my ad they have banned. this is indirectly olx forcing customer to pay for ad though they claim free ad but its not true they are behind making money, nowadays they are dominating on us not allowing to use our liberty to sell for free. I request olx to activate my account. this is my number i logged in my laptop [protected]
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  V
                  VSVipin
                  Aug 12, 2022
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                  Hi, today i found my account suspended. I have not received any message or email telling me about the same. All i do is buy and sell furniture and electronic items mostly. Pls help resolve.
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    M
                    Mohit Bhavesh
                    Aug 12, 2022
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                    Hello, This is Mohit Bhavesh, ([protected], [protected])
                    These both accounts are banned without any reason, due to which I'm unable to post ads and buy something .I hope you would do something urgently.
                    Please look into the matter as soon as possible
                    I would be grateful.
                    Thankyou
                    [protected]@gmail.com
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      N
                      Naved Gandhi
                      Aug 11, 2022
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                      I was very old user of olx they have banned my account for no reason. Mobile number [protected]
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        N
                        Naveentn30
                        from Salem, Tamil Nadu
                        Aug 11, 2022
                        Resolved
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                        Resolved

                        I posted one add in olx for selling I thought it was online selling and buying platform. Without no reason my advertisment get banned. So tried in some other accounts of my friends within few hours their accounts are suspended then why are you having your website. If don't need customer why are they doing this. I want complete reason for my account suspension. here I attached Contact info [protected] & [protected]@gmail.com
                        Sep 11, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 11, 2022
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          R
                          rupeshgandhi
                          Aug 11, 2022
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                          Like others I was trying to post the ad for my shop for rent. But olx banned both of my accounts. They won't block the account of scammers but they can bann account of people like us who are genuine. I have already sent mail to their helpline called them so many times but everytime it says please wait all executive are busy.
                          Could I get my account unbanned?
                          Verified Support
                          Aug 11, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
                          Aug 16, 2022
                          Updated by rupeshgandhi
                          I have mailed to the given email address
                          Aug 24, 2022
                          Updated by rupeshgandhi
                          No update from olx till now!
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                            M
                            mamsc 2012
                            Aug 10, 2022
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                            Address: Jodhpur Rajasthan

                            All my 3 accounts are suspended by olx for no reason. Please restore my these accounts ASAP:

                            [protected]@gmail.com
                            [protected]@gmail.com
                            [protected]@gmail.com
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              V
                              Vam Ban
                              Aug 10, 2022
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                              Address: OLX.in

                              OLX has suddenly suspended my account and for no reason.
                              At least inform people why you're suspending their account before doing so.

                              Don't want me on your app?
                              Let me do you a favor and delete it and post a review on Google Play Store about how you suspended my account unnecessarily.

                              Banning innocent users is the quickest way to losing your business and customer base.
                              Good day!
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                                Y
                                yuvrajashan
                                Aug 10, 2022
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                                My OLX account got suspended for no reason. I never posted anything for sale. I just want to buy a car so I saved them in my favorite list that's it and nothing else. there wasn't any reason to get my account suspended
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  S
                                  Sagarika Upadhyaya
                                  Aug 9, 2022
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                                  A fraudster called me claiming to buy my product. He shared a QR code and asked to scan the same. Upon doing this, my money got debited. He took Rs.12000 money from my account. Below are some of the details about the fraudster:

                                  Phone - [protected]
                                  Date of the scam - 09th Sept 2022
                                  Dear OLX User,

                                  Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                                  For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                                  Thanks,
                                  Team OLX
                                  Dear OLX User,

                                  Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                                  For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                                  Thanks,
                                  Team OLX
                                  Dear OLX User,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the suspect.
                                  - Chat/message history with the suspect.
                                  - Contact number/email address of the suspect.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  Awaiting reply from you!
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                                    J
                                    jsdd
                                    from Salem, Tamil Nadu
                                    Aug 9, 2022
                                    Resolved
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                                    Resolved

                                    Yesterday i have seen an olx ad of selling Maruti Alto . When i contact in the number given he says he was working in indian army in Bangalore.he said that the vehicle will be delivered through indian postal service and request me to send 3250/- for the bill and sends a bill ( attached to the complaint) and today he called me and said that there is a problem of Insurance charges of 7250/- i am not paid this amount. So sir please help to get my amount 3250/- return.
                                    He contact me in a number[protected]
                                    Sep 19, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Aug 09, 2022
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                                    For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                                    Thanks,
                                    Team OLX
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                                      N
                                      nickpinchu
                                      from delhi, Delhi
                                      Aug 8, 2022
                                      Resolved
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                                      Resolved

                                      Website: olx

                                      I saw a ad on olx and quicker both there was this person named as parveen who was selling the fridge for 4500. i requested him if he can give it for 3500 he agreed. Then one of my friend tried contacting him for 2500 he agreed on that as well. he asked for 1000 rs for transport booking we transferred. later on he switched off his phone and then he called us before delivery date and then on the day of delivery he said to transfer the complete amount before delivery. we knew it is a fraud. as the person told us that he is from army he is shifting to a new place then he is selling the fridge. On army people it is very easy to trust. Please do something
                                      Sep 16, 2022
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Aug 09, 2022
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                                      For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                                      Thanks,
                                      Team OLX
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                                        M
                                        MukeshRa
                                        from Haldwani, Uttarakhand
                                        Aug 8, 2022
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                                        My OLX account [protected]@gmail.com is suspended without any reason by OLX.
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,

                                        Team OLX
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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