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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2854
Unresolved
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OLX India reviews & complaints page 31

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I
Indian +91
Aug 7, 2022
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My olx account has been banned
Activate my olx banned account
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    B
    Bikesdoctor
    from Vellore, Tamil Nadu
    Aug 7, 2022
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    Olx Team,

    Why my account got suspended.I have never breached your company policy or anyone.
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,

    Team OLX
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      A
      Angel777
      Aug 7, 2022
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      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site. I havent violated any rule.
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        Angel777
        Aug 7, 2022
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        Website: Olx

        Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just responded to few ads.
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          I
          Indian+91
          Aug 7, 2022
          Resolved
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          Resolved

          I am olx user unfortunately my account has been suspended it is about 2 weeks i called customer care but they do not help me
          My email is [protected]@gmail.com
          Reactivate my olx account
          Sep 12, 2022
          Complaint marked as Resolved 
          Verified Support
          Aug 08, 2022
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            I
            Indian+91
            Aug 7, 2022
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            Website: Olx

            My account in olx is banned without any reason i would like to inform that olx reactivate my account
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              R
              Rickyprimetime
              Aug 7, 2022
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              My account [protected] is suspended for no reason . I have not violated any rules
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                S
                Sankar6
                from Ettumanoor, Kerala
                Aug 7, 2022
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                I have been trying to buy a particular model car and have been searching for it on a daily basis for the last few months. One day, without any notification, olx has suspended my account
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Helpful
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                  D
                  Das shilpi
                  Aug 6, 2022
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                  Address: Kandi, Murapara, Jayanti bazar

                  Respected sir/Madam
                  I am order in olx site lenevo light colour laptop but olx send (05.08.2022) by black colour lenovo thinkpad laptop. Thinkpad laptop do not installed is my working software. I maximum try to phone, olx not received my calling. Sir please help me for us my laptop replacement / refundable my cash amount 10400/-
                  Thanks & Regards
                  Dear OLX User,

                  Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                  For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                  Thanks,
                  Team OLX
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                    S
                    Samziio
                    from Dimapur, Nagaland
                    Aug 6, 2022
                    Resolved
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                    Resolved

                    My OLX account has been banned for no reason.
                    I didn't do anything wrong.
                    I have been contacting with my customers to sell my car and all of sudden I have been logged out and it shows my account has been suspended. [protected]
                    Sep 16, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Aug 06, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      L
                      Logan2k
                      Aug 5, 2022
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                      Address: Sreelakam House, Thuppampadi, Kerala
                      Website: OLX

                      I don't know why I account is banned. I have not breached any guidelines.
                      My email address is [protected]@gmail.com
                      [protected]
                      Kindly resolve this
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,

                      Team OLX
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,

                      Team OLX
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                        A
                        anshuman@12
                        from Ghaziabad, Uttar Pradesh
                        Aug 4, 2022
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                        Website: Olx

                        Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,

                        Team OLX
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,

                        Team OLX
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                          A
                          Aarti Mode
                          Aug 4, 2022
                          Resolved
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                          Resolved

                          Person with phone no.[protected] is faking CISF ID card and asking 5000 for further processing.
                          Sep 13, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Aug 06, 2022
                          OLX India Customer Care's response
                          Dear OLX User,



                          Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                          For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in



                          Thanks,

                          Team OLX
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                            S
                            suresh9780
                            from pune, Maharashtra
                            Aug 4, 2022
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                            Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site ii just posted my bike for sale.
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            suresh9780's [Complaint's author] reply, Aug 8, 2022
                            your email id is in protected how can i contact you.
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                              M
                              Mohammed Rab
                              from Hyderabad, Telangana
                              Aug 4, 2022
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                              Address: Hyderabad

                              Hi Team
                              My Account has been suspended without any valid reason
                              Kindly do the needful ASAP
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                A
                                Ayesha Nadeem
                                Aug 4, 2022
                                Resolved
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                                Resolved

                                Address: Govindpur bus stand

                                Maine apna Samsung s20 ultra phone sell karna k liya old par post kya tha. Aman naam k user ne mujha govindpur milna is liya bolaya maine chal gya aur 9.05pm Wednesday ko hum mila uska bhad hum baat he kar rhe tha ki ek create car wala bolo ki scooty side karlo to Mai side karna chala gya it a jab main wapis aya to Aman naam k user mera phone le kr ja chuka tha
                                Sep 11, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Aug 05, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                - Your registered phone number on OLX
                                - Transaction receipt if any, in context to advance payment.
                                - Ad id through which you have contacted the suspect.
                                - Chat/message history with the suspect.
                                - Contact number/email address of the suspect.

                                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                Awaiting reply from you!
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                                  G
                                  gufranmuzzammil
                                  from Hyderabad, Telangana
                                  Aug 4, 2022
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                                  It is really very strange that my account has been suspended with no reason. Today I posted an ad of independent house for sale, after few hours when I open the app I got a message that my account has been suspended.
                                  Kindly resolve the issue and many other OLX users are facing the same issue.
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    S
                                    sahilsehgal0202
                                    from amritsar, Punjab
                                    Aug 3, 2022
                                    Resolved
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                                    Resolved

                                    I am using olx since 2 years and currently own 2 cell number along with 2 email as each serves the purpose of business and personal and tried logging in with my primary number, it got suspended, i thought maybe i had too many people in my chat that is why it got banned, then registered with my other number and it worked fine for few hours only and the same thing happened with my remaining two emails. Is this how OLX is treating their loyal customers. Because of this I have already missed 2 deals.
                                    Sep 11, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Aug 05, 2022
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      A
                                      A_Sufi7
                                      from Delhi, Delhi
                                      Aug 3, 2022
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                                      I was trying to sell my phone on OLX, and suddenly OLX just banned my account for no reason or some reason for which I haven't been informed.
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,

                                      Team OLX
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        T
                                        t_barman
                                        from Kolkata, West Bengal
                                        Aug 2, 2022
                                        Resolved
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                                        Resolved

                                        I had seen an advertisement of macbook pro in my area (South Dumdum, Kolkata) on 26th July, 2022. Thy guy was selling that for Rs.18800/-. On 31st July I called him to ask details of the product. He said that i am in Kerala got transferred few days back. But he said he will courier the product if I'm interested. I asked for some details of the product. He said he has 2 macbooks, so selling the one. he also send some more pictures through whatsapp. His whatsapp & contact number is [protected]. I decided to buy the product. He told me to pay me some amount & he will courier the product. I paid 1500/- through UPI. After that he was going to deliver the laptop from the bluedart. He made a fake bluedart slip. After that i paid him Rs. 17000/-.On next day as the shipment tracking not available, I called him. After 1 hr he said as the bill amount is 85000/-, so I have to pay another 2000/- to courier. after some discussion I paid the amount. He said within 1 hr it will be done. But he was totally fraud. After that he did not picked up phone and not replied to whatsapp. Switched OFF the phone.
                                        I paid him total amount of Rs. 20500/-

                                        His Bank A/C Details: Manoj Singh, A/C# [protected], PUNJAB AND SIND BANK, IFSC Code: PSIB0000361, Address: 83/85, NETAJI SUHASH ROAD KOLKATA-700001

                                        His Mobile & Whatsapp No. [protected]
                                        Sep 3, 2022
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Aug 03, 2022
                                        OLX India Customer Care's response
                                        Dear OLX User,



                                        Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                                        For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in



                                        Thanks,

                                        Team OLX
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