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OLX India Complaints & Reviews

www.olx.in

3.3

Updated: Feb 26, 2026

Complaints 4714

Resolved

2856

Unresolved

1858

Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍

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OLX India reviews & complaints page 31

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My OLX account [protected]@gmail.com is suspended without any reason by OLX.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 8, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 9, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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My olx account has been banned
Activate my olx banned account

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OLX India Customer Care

from Gurgaon, Haryana

Aug 8, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 9, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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1 other people found this review helpful

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Olx Team,

Why my account got suspended.I have never breached your company policy or anyone.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 8, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 9, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site. I havent violated any rule.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 8, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: Olx

Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just responded to few ads.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 8, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I am olx user unfortunately my account has been suspended it is about 2 weeks i called customer care but they do not help me
My email is [protected]@gmail.com
Reactivate my olx account

Sep 12, 2022

Complaint marked as Resolved

Verified Support

Aug 08, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: Olx

My account in olx is banned without any reason i would like to inform that olx reactivate my account

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OLX India Customer Care

from Gurgaon, Haryana

Aug 8, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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My account [protected] is suspended for no reason . I have not violated any rules

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OLX India Customer Care

from Gurgaon, Haryana

Aug 8, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I have been trying to buy a particular model car and have been searching for it on a daily basis for the last few months. One day, without any notification, olx has suspended my account

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OLX India Customer Care

from Gurgaon, Haryana

Aug 7, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Kandi, Murapara, Jayanti bazar

Respected sir/Madam
I am order in olx site lenevo light colour laptop but olx send (05.08.2022) by black colour lenovo thinkpad laptop. Thinkpad laptop do not installed is my working software. I maximum try to phone, olx not received my calling. Sir please help me for us my laptop replacement / refundable my cash amount 10400/-
Thanks & Regards

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OLX India Customer Care

from Gurgaon, Haryana

Aug 7, 2022

Verified Support

Dear OLX User,

Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

Thanks,
Team OLX

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My OLX account has been banned for no reason.
I didn't do anything wrong.
I have been contacting with my customers to sell my car and all of sudden I have been logged out and it shows my account has been suspended. [protected]

Sep 16, 2022

Complaint marked as Resolved

Verified Support

Aug 06, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Sreelakam House, Thuppampadi, Kerala

Website: OLX

I don't know why I account is banned. I have not breached any guidelines.
My email address is [protected]@gmail.com
[protected]
Kindly resolve this

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OLX India Customer Care

from Gurgaon, Haryana

Aug 6, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 6, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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Website: Olx

Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site

View replies

OLX India Customer Care

from Gurgaon, Haryana

Aug 6, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 6, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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Person with phone no.[protected] is faking CISF ID card and asking 5000 for further processing.

Sep 13, 2022

Complaint marked as Resolved

Verified Support

Aug 06, 2022

OLX India Customer Care's response Dear OLX User,

Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

Thanks,

Team OLX

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Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site ii just posted my bike for sale.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

suresh9780's [Complaint's author] reply, Aug 8, 2022

your email id is in protected how can i contact you.

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Address: Hyderabad

Hi Team
My Account has been suspended without any valid reason
Kindly do the needful ASAP

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OLX India Customer Care

from Gurgaon, Haryana

Aug 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Govindpur bus stand

Maine apna Samsung s20 ultra phone sell karna k liya old par post kya tha. Aman naam k user ne mujha govindpur milna is liya bolaya maine chal gya aur 9.05pm Wednesday ko hum mila uska bhad hum baat he kar rhe tha ki ek create car wala bolo ki scooty side karlo to Mai side karna chala gya it a jab main wapis aya to Aman naam k user mera phone le kr ja chuka tha

Sep 11, 2022

Complaint marked as Resolved

Verified Support

Aug 05, 2022

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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It is really very strange that my account has been suspended with no reason. Today I posted an ad of independent house for sale, after few hours when I open the app I got a message that my account has been suspended.
Kindly resolve the issue and many other OLX users are facing the same issue.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I am using olx since 2 years and currently own 2 cell number along with 2 email as each serves the purpose of business and personal and tried logging in with my primary number, it got suspended, i thought maybe i had too many people in my chat that is why it got banned, then registered with my other number and it worked fine for few hours only and the same thing happened with my remaining two emails. Is this how OLX is treating their loyal customers. Because of this I have already missed 2 deals.

Sep 11, 2022

Complaint marked as Resolved

Verified Support

Aug 05, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I was trying to sell my phone on OLX, and suddenly OLX just banned my account for no reason or some reason for which I haven't been informed.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 3, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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