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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2854
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OLX India reviews & complaints page 33

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A
armaan0086
from Delhi, Delhi
Jul 29, 2022
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I m not able to login in my account. It shows it has been banned but I didnt discussed anything or did anything that wl not go through ur policy. So I want you to check my account and then unban it.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    K
    Kishor Raichur
    from Bengaluru, Karnataka
    Jul 29, 2022
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    Address: Bangalore

    I have been a subscriber with olx for many years, having bought and sold products through their website numerous times. its with many of my no and there is no reason.

    if you are banned please let me know the reason. yesterday i opened with my wife account after 1 day it is again banned.

    This is really frustrating me to use your app. better you close your app
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      C
      chandanpusa
      from Aurangabad, Uttar Pradesh
      Jul 29, 2022
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      Address: Olx
      Website: www olx.com

      My account has been banned without any reason. Olx is popular platform to sell and purchase any product, I'm very disappointed regarding this issue.
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        D
        Dhiraj___
        Jul 28, 2022
        Resolved
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        Resolved

        Why this olx company so much advertise itself when it can't even satisfied its own customers this is just ridiculous i mean they banned my account without a proper reason . Even their helpline no. And support system is trash nothing works . I didn't have any choice so i came up with this
        Aug 30, 2022
        Complaint marked as Resolved 
        Verified Support
        Jul 29, 2022
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          P
          Puneeth Ravi
          Jul 28, 2022
          Resolved
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          Resolved

          I have posted a add for my cot and bed sale. and as soon as i posted i got a request that multiple people are ready to purchase.

          I have shared my number and he called me back in a minute and told his people will come in the afternoon to pick the cot and bed. in a call itself he asked me to share the location and also he told i will send a money link for 1 Rs, scan in the google pay.

          I have scanned it. and it deducted 1 Rs from my account and credited 1 Rs 2 times.

          And he sent another link now for 11, 000 and asked me to do the same. when i tried with that 11000 got deducted from my account but haven't received a single rupee.

          When i called him saying have not received. he is saying try again that will deduct 2nd time and get refunded 3 times. I did not believe that and have not did the transaction. but i lost 11, 000

          This OLX is not validating its user, due to which such frauds are coming in to the system and dupe the money from the users.

          If OLX cannot give a trust on its customer how we should believe. OLX should be banned as it is promoting the frauders to duped the money.
          Sep 10, 2022
          Complaint marked as Resolved 
          Verified Support
          Jul 29, 2022
          OLX India Customer Care's response
          Dear OLX User,

          Greetings from Team OLX!

          We completely understand your situation and apologize for the inconvenience caused.

          It would be great if you could share the contact details of the person that you are referring to.

          In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          We look forward to serve you better.
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            R
            Rajeev V S
            Jul 27, 2022
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            Olx people are so unprofessional they have banned my account (rajeev.[protected]@gmail.com) for no reason. There is no email notification/sms/ call regarding this.
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              V
              Vicky Chindaliya
              Jul 27, 2022
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              Address: [email protected]

              Olx india suspended my account without any reason i have been using this so many year even decan also but if this company done this things again and again this is worst service ever
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                A
                average indian
                from Mumbai, Maharashtra
                Jul 27, 2022
                Resolved
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                Resolved

                I created my account yesterday and uploaded one advertisement to sell my shoes. I didn’t even violate their terms and conditions or policy in any way. They are so unprofessional and callous in this matter. They are not even willing to remove the ban and they are not telling me what I did to get banned. It’s so stupid.
                My phone number linked to the account is +91 [protected]
                Aug 28, 2022
                Complaint marked as Resolved 
                Verified Support
                Jul 27, 2022
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  S
                  Siddharth Brt
                  from Surat, Gujarat
                  Jul 27, 2022
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                  Dear Sir/Madam,

                  Recently when I was trying to log in on OLX.in, After entering my mobile number, There is message indicates that "your account has been suspended". There is no option to resolve this issue.

                  I haven't caused any inconvenience to anyone

                  Please address my issue at earliest. I use OLX regularly to buy / sell products

                  I have given my contact details in attachment
                  Verified Support
                  Jul 27, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Aug 02, 2022
                  Updated by Siddharth Brt
                  What should I write in colon such as [protected] in
                  [protected]@olx.in mail ID
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                    M
                    Mohammed Ziyaul Haque
                    Jul 26, 2022
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                    Address: [email protected]

                    I am unable to access my old chats/message.it not showing old chats in my account
                    Dear OLX User,

                    Sorry for any inadvertent inconvenience caused. Please click on the link for basic troubleshooting: -https://help.olx.in/hc/en-us/articles/[protected]Technical-Issue-s-Troubleshoot... In case, the issue persists please send us an email on [protected]@olx.in with the details of the issue faced.

                    Thanks,
                    Team OLX
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                      S
                      Suriya Boomibalan
                      Jul 26, 2022
                      Resolved
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                      Resolved

                      Website: www.olx.in

                      My olx account has been banned for no reason. I haven't even bought or sold or listed any products in olx. I just use it to look for second hand bikes to buy. This is so unprofessional action from olx to a genuine customer or the has some glitch. Please recover my account. Email used in olx are (1. [protected]@gmail.com and 2. [protected]@gmail.com).Please do the needful!!!
                      Aug 30, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 26, 2022
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        D
                        Dhanudhanu
                        Jul 26, 2022
                        Resolved
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                        Resolved

                        I saw some home furniture, led tv, electronics in olx they saw they are working from indian army airport transportation.I ordered for 32000, they reduce 2000.the saw advance amount is 20% (5000) and He send their original ids. I send 5000 to him after he send me a bill.then he send me a mobile number of delivery boy and I spoke to the delivery boy he saw again you pay 7500, 7000 for demand and 500 for gst.but I couldn't send money I send only 5000 .then I told to the seller “return my money cancel my order ” but he say I didn't return no return option . and after he say i[censored] don't pay then 6 months holding your amount and holding my product also.and after he told you send return charge after I will return all amount .i am not sending any amount just return my money . after he ask me account details and selfie photo I send.he after say I didn't return your money. After he block me.
                        Aug 29, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 26, 2022
                        OLX India Customer Care's response
                        Dear OLX User,

                        Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                        For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                        Thanks,
                        Team OLX
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                          T
                          Thakur Sahil Salaria
                          Jul 26, 2022
                          Resolved
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                          Resolved

                          On olx i posted a room for rent add andy account get banned for this email [protected]@gmail.com but i didn't break any rule or go against the rules i want my account back.
                          Sep 4, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 26, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            P
                            Priyom
                            Jul 26, 2022
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                            Please requesting to unbanned my olx account. My e-mail id - [protected]@gmail.com I really don't know for what reason the team suspensed my account but I generally use my account in maximum time. So kindly unbanned it
                            Verified Support
                            Jul 26, 2022
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Jul 26, 2022
                            Updated by Priyom
                            PRIYOM SARMAH [protected]
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                              B
                              bipingp
                              from Delhi, Delhi
                              Jul 26, 2022
                              Resolved
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                              Resolved

                              Website: www.olx.in

                              I tried to open the OLX app on the phone where i have always used this app for the last 5 years, only to get an account suspended message. That was attempted with email as usual. Without a clue, i tried with phone number and it said the account is banned. Seeing the huge number of such issues, i have a feeling that OLX site got compromised and they have revoked a big list o[censored]sers.
                              Sep 2, 2022
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 26, 2022
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                R
                                Rk_sanghvi
                                from Vijayawada, Andhra Pradesh
                                Jul 25, 2022
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                                Address: Vijayawada
                                Website: Www.olx.in

                                I have never used the olx app before, but when i am trying to sign up and login it is showing up that your account has been suspended. When i am asking for support to get back my account, the olx team is saying that they cannot. I am really disappointed with the support team because they are not even ready to help me get back my account. If someone else has done that before, why is it pushing up on me. This isn’t fair. I am totally dissatisfied with olx.
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  R
                                  Randy Ram
                                  Jul 24, 2022
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                                  Address: Chennai

                                  I got a vehicle from olx autos in chennai two vehicle i bought one is i20 asta 2013 model they said vehicle is good condition so I give money and take this vehicle unfortunately I have check vehicle history it is showing A GRADE FLOOD VEHICLE that time he will assurance take back vehicle given full amount settled but he settled the amount partially balance will paid shortly he told but till now no response that so please help for me
                                  Dear OLX User,

                                  We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                                  Thanks,
                                  Team OLX
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                                    P
                                    pritpalsingh ahluwalia
                                    Jul 23, 2022
                                    Resolved
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                                    Resolved

                                    Address: Ahmednagar

                                    I have been long term user of olx since last few years with my ad displayed with all genuine details.

                                    Kindly writing this mail in reporting you that yestrday my account was banned by olx .i am writing this mail to ask the reason why my genuine ad and my number was banned one day ago.
                                    With full compliance to your conditions and no fraudulent activity, such a thing happening is a shock or troublesome to the genuine sellers or buyers using your application.
                                    If the account happens to be banned without a thorough check and mere on somebody's mischief reporting out of a non settlement on the deal, it should be first cross verified and intimated to the owner of the ad for clarifications with a mail.

                                    Mere reporting by someone without a genuine reason and cross verification on your part is a violation of consmers right.

                                    Abrupt ban on users number and ad may pose a sort of inconvenience and mistrust to the general people on using your app in future.
                                    Aug 30, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 26, 2022
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      S
                                      sssaurabh74
                                      from Patna, Bihar
                                      Jul 23, 2022
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                                      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,

                                      Team OLX
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                                        V
                                        Varsha Jaitly
                                        Jul 23, 2022
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                                        Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted furniture items to sell
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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