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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4702
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OLX India reviews & complaints page 33

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R
Rajeev V S
Jul 27, 2022
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Olx people are so unprofessional they have banned my account (rajeev.[protected]@gmail.com) for no reason. There is no email notification/sms/ call regarding this.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    V
    Vicky Chindaliya
    Jul 27, 2022
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    Address: [email protected]

    Olx india suspended my account without any reason i have been using this so many year even decan also but if this company done this things again and again this is worst service ever
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      A
      average indian
      from Mumbai, Maharashtra
      Jul 27, 2022
      Resolved
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      Resolved

      I created my account yesterday and uploaded one advertisement to sell my shoes. I didn’t even violate their terms and conditions or policy in any way. They are so unprofessional and callous in this matter. They are not even willing to remove the ban and they are not telling me what I did to get banned. It’s so stupid.
      My phone number linked to the account is +91 [protected]
      Aug 28, 2022
      Complaint marked as Resolved 
      Verified Support
      Jul 27, 2022
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        S
        Siddharth Brt
        from Surat, Gujarat
        Jul 27, 2022
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        Dear Sir/Madam,

        Recently when I was trying to log in on OLX.in, After entering my mobile number, There is message indicates that "your account has been suspended". There is no option to resolve this issue.

        I haven't caused any inconvenience to anyone

        Please address my issue at earliest. I use OLX regularly to buy / sell products

        I have given my contact details in attachment
        +1 photos
        Verified Support
        Jul 27, 2022
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
        Aug 02, 2022
        Updated by Siddharth Brt
        What should I write in colon such as [protected] in
        [protected]@olx.in mail ID
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          M
          Mohammed Ziyaul Haque
          Jul 26, 2022
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          Address: [email protected]

          I am unable to access my old chats/message.it not showing old chats in my account
          Dear OLX User,

          Sorry for any inadvertent inconvenience caused. Please click on the link for basic troubleshooting: -https://help.olx.in/hc/en-us/articles/[protected]Technical-Issue-s-Troubleshoot... In case, the issue persists please send us an email on [protected]@olx.in with the details of the issue faced.

          Thanks,
          Team OLX
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            S
            Suriya Boomibalan
            Jul 26, 2022
            Resolved
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            Website: www.olx.in

            My olx account has been banned for no reason. I haven't even bought or sold or listed any products in olx. I just use it to look for second hand bikes to buy. This is so unprofessional action from olx to a genuine customer or the has some glitch. Please recover my account. Email used in olx are (1. [protected]@gmail.com and 2. [protected]@gmail.com).Please do the needful!!!
            Aug 30, 2022
            Complaint marked as Resolved 
            Verified Support
            Jul 26, 2022
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              D
              Dhanudhanu
              Jul 26, 2022
              Resolved
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              Resolved

              I saw some home furniture, led tv, electronics in olx they saw they are working from indian army airport transportation.I ordered for 32000, they reduce 2000.the saw advance amount is 20% (5000) and He send their original ids. I send 5000 to him after he send me a bill.then he send me a mobile number of delivery boy and I spoke to the delivery boy he saw again you pay 7500, 7000 for demand and 500 for gst.but I couldn't send money I send only 5000 .then I told to the seller “return my money cancel my order ” but he say I didn't return no return option . and after he say i[censored] don't pay then 6 months holding your amount and holding my product also.and after he told you send return charge after I will return all amount .i am not sending any amount just return my money . after he ask me account details and selfie photo I send.he after say I didn't return your money. After he block me.
              Aug 29, 2022
              Complaint marked as Resolved 
              Verified Support
              Jul 26, 2022
              OLX India Customer Care's response
              Dear OLX User,

              Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
              For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

              Thanks,
              Team OLX
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                T
                Thakur Sahil Salaria
                Jul 26, 2022
                Resolved
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                Resolved

                On olx i posted a room for rent add andy account get banned for this email [protected]@gmail.com but i didn't break any rule or go against the rules i want my account back.
                Sep 4, 2022
                Complaint marked as Resolved 
                Verified Support
                Jul 26, 2022
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  P
                  Priyom
                  Jul 26, 2022
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                  Please requesting to unbanned my olx account. My e-mail id - [protected]@gmail.com I really don't know for what reason the team suspensed my account but I generally use my account in maximum time. So kindly unbanned it
                  Verified Support
                  Jul 26, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Jul 26, 2022
                  Updated by Priyom
                  PRIYOM SARMAH [protected]
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                    B
                    bipingp
                    from Delhi, Delhi
                    Jul 26, 2022
                    Resolved
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                    Resolved

                    Website: www.olx.in

                    I tried to open the OLX app on the phone where i have always used this app for the last 5 years, only to get an account suspended message. That was attempted with email as usual. Without a clue, i tried with phone number and it said the account is banned. Seeing the huge number of such issues, i have a feeling that OLX site got compromised and they have revoked a big list o[censored]sers.
                    +1 photos
                    Sep 2, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 26, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      R
                      Rk_sanghvi
                      from Vijayawada, Andhra Pradesh
                      Jul 25, 2022
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                      Address: Vijayawada
                      Website: Www.olx.in

                      I have never used the olx app before, but when i am trying to sign up and login it is showing up that your account has been suspended. When i am asking for support to get back my account, the olx team is saying that they cannot. I am really disappointed with the support team because they are not even ready to help me get back my account. If someone else has done that before, why is it pushing up on me. This isn’t fair. I am totally dissatisfied with olx.
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        Randy Ram
                        Jul 24, 2022
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                        Address: Chennai

                        I got a vehicle from olx autos in chennai two vehicle i bought one is i20 asta 2013 model they said vehicle is good condition so I give money and take this vehicle unfortunately I have check vehicle history it is showing A GRADE FLOOD VEHICLE that time he will assurance take back vehicle given full amount settled but he settled the amount partially balance will paid shortly he told but till now no response that so please help for me
                        Dear OLX User,

                        We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                        Thanks,
                        Team OLX
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                          P
                          pritpalsingh ahluwalia
                          Jul 23, 2022
                          Resolved
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                          Resolved

                          Address: Ahmednagar

                          I have been long term user of olx since last few years with my ad displayed with all genuine details.

                          Kindly writing this mail in reporting you that yestrday my account was banned by olx .i am writing this mail to ask the reason why my genuine ad and my number was banned one day ago.
                          With full compliance to your conditions and no fraudulent activity, such a thing happening is a shock or troublesome to the genuine sellers or buyers using your application.
                          If the account happens to be banned without a thorough check and mere on somebody's mischief reporting out of a non settlement on the deal, it should be first cross verified and intimated to the owner of the ad for clarifications with a mail.

                          Mere reporting by someone without a genuine reason and cross verification on your part is a violation of consmers right.

                          Abrupt ban on users number and ad may pose a sort of inconvenience and mistrust to the general people on using your app in future.
                          Aug 30, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 26, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            S
                            sssaurabh74
                            from Patna, Bihar
                            Jul 23, 2022
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                            Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,

                            Team OLX
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                              V
                              Varsha Jaitly
                              Jul 23, 2022
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                              Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted furniture items to sell
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                L
                                Luvyansh
                                from New Delhi, Delhi
                                Jul 23, 2022
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                                Address: H. No. 265 Gali No 9 chhatarpur pahadi 60 ft road,
                                Website: Consumercomplaints.in

                                Hello... Humne Olx pr car dekhi thi alto 800... Army officer ki I'd se.. His name is babloo kumar... Usne Pehle humse gate pass k name se 3120 rs. Liye or uske baad kayi transaction me krke total Rs. 120000 transfer krvaye account me or gadi bhi nhi bheji or ab continue number switched off aa rha h.. Pls help me 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
                                +6 photos
                                Jul 23, 2022
                                Updated by Luvyansh
                                Pls take action against this complain
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                                  A
                                  anuragg3105
                                  from Greater Noida, Uttar Pradesh
                                  Jul 22, 2022
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                                  Address: D004 paramount emotions noida extension

                                  My olx account got banned without any reason. I am just a innocent user who search for car without breaking any rules of olx.
                                  They have suspended my account without giving any reason for violation or terms and condition.
                                  If some seller report us just because we are not buying there car, then can olx ban us?
                                  I have no idea what happened
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    anuragg3105
                                    from Greater Noida, Uttar Pradesh
                                    Jul 22, 2022
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                                    Address: D004 paramount emotion sec-1 noida extension
                                    Website: [email protected]

                                    My olx account got banned without any reason. I have posted one electric meter ad 2 months back . And since then i was just searching for car. I have not broke any rules and regulation .
                                    Why olx banned my account for no reason.
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      A
                                      aoneUttam
                                      from Mumbai, Maharashtra
                                      Jul 21, 2022
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                                      Website: Olx.in

                                      My account [protected]@gmail.com, [protected] had banned without any reason. I have tried with new no. but same thing happened. It's not the the right way to block any user without no reason. Or find bug in ur site to resolve these type of issues.
                                      Verified Support
                                      Jul 22, 2022
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Jul 22, 2022
                                      Updated by aoneUttam
                                      Mobile no. [protected]

                                      I want to search room on rent via this account.
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                                        M
                                        Meera The Bandhani Ghar
                                        Jul 21, 2022
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                                        Address: Rameshwar Nagar, Opp Bapa Sitaram Madhuli, Jamnagar

                                        Hello, I am Dharmesh Bhojani. My Olx Account is banned/suspended with no reason.

                                        I never fraud or never take money from anyone.
                                        I am running my ads since many years but never got my account banned.

                                        Please do needful and reactivate my account on Olx.

                                        Thank you.
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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