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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4710
Resolved
2588
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OLX India reviews & complaints page 33

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D
Dhiraj___
Jul 28, 2022
Resolved
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Resolved

Why this olx company so much advertise itself when it can't even satisfied its own customers this is just ridiculous i mean they banned my account without a proper reason . Even their helpline no. And support system is trash nothing works . I didn't have any choice so i came up with this
Aug 30, 2022
Complaint marked as Resolved 
Verified Support
Jul 29, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    Puneeth Ravi
    Jul 28, 2022
    Resolved
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    Resolved

    I have posted a add for my cot and bed sale. and as soon as i posted i got a request that multiple people are ready to purchase.

    I have shared my number and he called me back in a minute and told his people will come in the afternoon to pick the cot and bed. in a call itself he asked me to share the location and also he told i will send a money link for 1 Rs, scan in the google pay.

    I have scanned it. and it deducted 1 Rs from my account and credited 1 Rs 2 times.

    And he sent another link now for 11, 000 and asked me to do the same. when i tried with that 11000 got deducted from my account but haven't received a single rupee.

    When i called him saying have not received. he is saying try again that will deduct 2nd time and get refunded 3 times. I did not believe that and have not did the transaction. but i lost 11, 000

    This OLX is not validating its user, due to which such frauds are coming in to the system and dupe the money from the users.

    If OLX cannot give a trust on its customer how we should believe. OLX should be banned as it is promoting the frauders to duped the money.
    Sep 10, 2022
    Complaint marked as Resolved 
    Verified Support
    Jul 29, 2022
    OLX India Customer Care's response
    Dear OLX User,

    Greetings from Team OLX!

    We completely understand your situation and apologize for the inconvenience caused.

    It would be great if you could share the contact details of the person that you are referring to.

    In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    We look forward to serve you better.
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      R
      Rajeev V S
      Jul 27, 2022
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      Olx people are so unprofessional they have banned my account (rajeev.[protected]@gmail.com) for no reason. There is no email notification/sms/ call regarding this.
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        V
        Vicky Chindaliya
        Jul 27, 2022
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        Address: [email protected]

        Olx india suspended my account without any reason i have been using this so many year even decan also but if this company done this things again and again this is worst service ever
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          A
          average indian
          from Mumbai, Maharashtra
          Jul 27, 2022
          Resolved
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          Resolved

          I created my account yesterday and uploaded one advertisement to sell my shoes. I didn’t even violate their terms and conditions or policy in any way. They are so unprofessional and callous in this matter. They are not even willing to remove the ban and they are not telling me what I did to get banned. It’s so stupid.
          My phone number linked to the account is +91 [protected]
          Aug 28, 2022
          Complaint marked as Resolved 
          Verified Support
          Jul 27, 2022
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            S
            Siddharth Brt
            from Surat, Gujarat
            Jul 27, 2022
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            Dear Sir/Madam,

            Recently when I was trying to log in on OLX.in, After entering my mobile number, There is message indicates that "your account has been suspended". There is no option to resolve this issue.

            I haven't caused any inconvenience to anyone

            Please address my issue at earliest. I use OLX regularly to buy / sell products

            I have given my contact details in attachment
            +1 photos
            Verified Support
            Jul 27, 2022
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Aug 02, 2022
            Updated by Siddharth Brt
            What should I write in colon such as [protected] in
            [protected]@olx.in mail ID
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              M
              Mohammed Ziyaul Haque
              Jul 26, 2022
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              Address: [email protected]

              I am unable to access my old chats/message.it not showing old chats in my account
              Dear OLX User,

              Sorry for any inadvertent inconvenience caused. Please click on the link for basic troubleshooting: -https://help.olx.in/hc/en-us/articles/[protected]Technical-Issue-s-Troubleshoot... In case, the issue persists please send us an email on [protected]@olx.in with the details of the issue faced.

              Thanks,
              Team OLX
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                S
                Suriya Boomibalan
                Jul 26, 2022
                Resolved
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                Resolved

                Website: www.olx.in

                My olx account has been banned for no reason. I haven't even bought or sold or listed any products in olx. I just use it to look for second hand bikes to buy. This is so unprofessional action from olx to a genuine customer or the has some glitch. Please recover my account. Email used in olx are (1. [protected]@gmail.com and 2. [protected]@gmail.com).Please do the needful!!!
                Aug 30, 2022
                Complaint marked as Resolved 
                Verified Support
                Jul 26, 2022
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  D
                  Dhanudhanu
                  Jul 26, 2022
                  Resolved
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                  Resolved

                  I saw some home furniture, led tv, electronics in olx they saw they are working from indian army airport transportation.I ordered for 32000, they reduce 2000.the saw advance amount is 20% (5000) and He send their original ids. I send 5000 to him after he send me a bill.then he send me a mobile number of delivery boy and I spoke to the delivery boy he saw again you pay 7500, 7000 for demand and 500 for gst.but I couldn't send money I send only 5000 .then I told to the seller “return my money cancel my order ” but he say I didn't return no return option . and after he say i[censored] don't pay then 6 months holding your amount and holding my product also.and after he told you send return charge after I will return all amount .i am not sending any amount just return my money . after he ask me account details and selfie photo I send.he after say I didn't return your money. After he block me.
                  Aug 29, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Jul 26, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                  For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                  Thanks,
                  Team OLX
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                    T
                    Thakur Sahil Salaria
                    Jul 26, 2022
                    Resolved
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                    Resolved

                    On olx i posted a room for rent add andy account get banned for this email [protected]@gmail.com but i didn't break any rule or go against the rules i want my account back.
                    Sep 4, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 26, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      P
                      Priyom
                      Jul 26, 2022
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                      Please requesting to unbanned my olx account. My e-mail id - [protected]@gmail.com I really don't know for what reason the team suspensed my account but I generally use my account in maximum time. So kindly unbanned it
                      Verified Support
                      Jul 26, 2022
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Jul 26, 2022
                      Updated by Priyom
                      PRIYOM SARMAH [protected]
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                        B
                        bipingp
                        from Delhi, Delhi
                        Jul 26, 2022
                        Resolved
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                        Resolved

                        Website: www.olx.in

                        I tried to open the OLX app on the phone where i have always used this app for the last 5 years, only to get an account suspended message. That was attempted with email as usual. Without a clue, i tried with phone number and it said the account is banned. Seeing the huge number of such issues, i have a feeling that OLX site got compromised and they have revoked a big list o[censored]sers.
                        +1 photos
                        Sep 2, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 26, 2022
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          R
                          Rk_sanghvi
                          from Vijayawada, Andhra Pradesh
                          Jul 25, 2022
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                          Address: Vijayawada
                          Website: Www.olx.in

                          I have never used the olx app before, but when i am trying to sign up and login it is showing up that your account has been suspended. When i am asking for support to get back my account, the olx team is saying that they cannot. I am really disappointed with the support team because they are not even ready to help me get back my account. If someone else has done that before, why is it pushing up on me. This isn’t fair. I am totally dissatisfied with olx.
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                          1 found this helpful
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                            R
                            Randy Ram
                            Jul 24, 2022
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                            Address: Chennai

                            I got a vehicle from olx autos in chennai two vehicle i bought one is i20 asta 2013 model they said vehicle is good condition so I give money and take this vehicle unfortunately I have check vehicle history it is showing A GRADE FLOOD VEHICLE that time he will assurance take back vehicle given full amount settled but he settled the amount partially balance will paid shortly he told but till now no response that so please help for me
                            Dear OLX User,

                            We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                            Thanks,
                            Team OLX
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                              P
                              pritpalsingh ahluwalia
                              Jul 23, 2022
                              Resolved
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                              Resolved

                              Address: Ahmednagar

                              I have been long term user of olx since last few years with my ad displayed with all genuine details.

                              Kindly writing this mail in reporting you that yestrday my account was banned by olx .i am writing this mail to ask the reason why my genuine ad and my number was banned one day ago.
                              With full compliance to your conditions and no fraudulent activity, such a thing happening is a shock or troublesome to the genuine sellers or buyers using your application.
                              If the account happens to be banned without a thorough check and mere on somebody's mischief reporting out of a non settlement on the deal, it should be first cross verified and intimated to the owner of the ad for clarifications with a mail.

                              Mere reporting by someone without a genuine reason and cross verification on your part is a violation of consmers right.

                              Abrupt ban on users number and ad may pose a sort of inconvenience and mistrust to the general people on using your app in future.
                              Aug 30, 2022
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 26, 2022
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                S
                                sssaurabh74
                                from Patna, Bihar
                                Jul 23, 2022
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                                Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,

                                Team OLX
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                                  V
                                  Varsha Jaitly
                                  Jul 23, 2022
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                                  Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted furniture items to sell
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    L
                                    Luvyansh
                                    from New Delhi, Delhi
                                    Jul 23, 2022
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                                    Address: H. No. 265 Gali No 9 chhatarpur pahadi 60 ft road,
                                    Website: Consumercomplaints.in

                                    Hello... Humne Olx pr car dekhi thi alto 800... Army officer ki I'd se.. His name is babloo kumar... Usne Pehle humse gate pass k name se 3120 rs. Liye or uske baad kayi transaction me krke total Rs. 120000 transfer krvaye account me or gadi bhi nhi bheji or ab continue number switched off aa rha h.. Pls help me 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
                                    +6 photos
                                    Jul 23, 2022
                                    Updated by Luvyansh
                                    Pls take action against this complain
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                                      A
                                      anuragg3105
                                      from Greater Noida, Uttar Pradesh
                                      Jul 22, 2022
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                                      Address: D004 paramount emotions noida extension

                                      My olx account got banned without any reason. I am just a innocent user who search for car without breaking any rules of olx.
                                      They have suspended my account without giving any reason for violation or terms and condition.
                                      If some seller report us just because we are not buying there car, then can olx ban us?
                                      I have no idea what happened
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        anuragg3105
                                        from Greater Noida, Uttar Pradesh
                                        Jul 22, 2022
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                                        Address: D004 paramount emotion sec-1 noida extension
                                        Website: [email protected]

                                        My olx account got banned without any reason. I have posted one electric meter ad 2 months back . And since then i was just searching for car. I have not broke any rules and regulation .
                                        Why olx banned my account for no reason.
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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