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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4702
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2582
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OLX India reviews & complaints page 34

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R
ritesh2790
from Modasa, Gujarat
Jul 21, 2022
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Sir, my account has been banned by olx, however i did not break any security rules.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    R
    Raymond George
    Jul 20, 2022
    Resolved
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    Resolved

    Website: www.olx.in

    Olx account with my mail id raymond.[protected]@gmail.com was banned on a sudden. while I was selling a few products. Intentionally i had not breached one of their Posting rules. and now i cant even access the person who offered deals for my products
    +1 photos
    Aug 21, 2022
    Complaint marked as Resolved 
    Verified Support
    Jul 21, 2022
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      H
      Him joshi
      Jul 20, 2022
      Resolved
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      Resolved

      Hey olx, my account is suspended for no reason, yesterday only I reinstalled olx and today it is suspended, pls fix it..
      My account is linked wiyh [protected]
      Aug 21, 2022
      Complaint marked as Resolved 
      Verified Support
      Jul 21, 2022
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        A
        Anmol chaudhary 3321
        from New Delhi, Delhi
        Jul 20, 2022
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        Address: New Delhi, Delhi

        Olx car’s customer care keeps on calling on unusual hours and many times a day with different numbers.
        Im very irritated and frustrated with this.
        Even after telling them not to call me and delete my number the situation is still the same.
        Kindly take an action.
        Dear OLX User,

        We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
        Email address: [protected]@olxautos.com
        Phone Number: [protected] (10:00am - 07:00pm).

        Warm Regards,
        Team OLX
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          R
          Ravikrishna Salla
          Jul 19, 2022
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          My olx account suspended for no reason
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            R
            Ravikrishna Salla
            Jul 19, 2022
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            My OLX account has been suspended for no reason
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              P
              PremkumarP
              from Chennai, Tamil Nadu
              Jul 19, 2022
              Resolved
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              Resolved

              My olx account with mail id [protected]@gmail.com has been suspended for no reason. I have logged in after few days and suddenly account has been banned without any explanation. Reaching customer care also didn't provide proper solution.

              Is olx insisting on paying for posting Ads, so they can stop banning people?
              Aug 17, 2022
              Complaint marked as Resolved 
              The same issue has been resolved through offline customer care only. They have mentioned that it is due to a technical glitch. They haven't resolved the technical glitch, until I have called and requested personally.
              Verified Support
              Jul 20, 2022
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Aug 17, 2022
              Updated by PremkumarP
              Dear OLX,

              The issue has been resolved offline with the customer care. They are mentioning that account has been banned due to a technical glitch, which none has rectified till I called them up. Kindly look into the same to avoid similar issues for OLX members.
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                M
                Manikumar Vasamsetti
                Jul 19, 2022
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                Website: olx

                I am a regular user of OLX and my account was suspended 8 month ago and i was been waiting for my account and what ever the other accounts i am using, those also getting blocked. if you want me do my KYC, i am ready to do it and please resume my account

                email id
                v.mani.kumar.[protected]@gmail.com
                Verified Support
                Jul 20, 2022
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Jul 22, 2022
                Updated by Manikumar Vasamsetti
                how can i send my details if you have sent a protected mail address, please provide me your email id, so that I can send my account details
                Jul 30, 2022
                Updated by Manikumar Vasamsetti
                [protected] is my contact number and v.mani.kumar.[protected]@the registered mail id, please do me needful
                How could I send my details if you have sent a protected email address to me. please share your email id and I can share my details
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                  V
                  vipin00
                  from Kochi, Kerala
                  Jul 19, 2022
                  Resolved
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                  Resolved

                  Address: [email protected] ph: 8137814437

                  My OLX account has been suspended without any reason. I lost a big deal processed with olx platform only because of this suspention & lead to big lose of money ( 78, 000/-).

                  I suspect that they wanted me to spend money for their ad buisness from the beginning.

                  This is my last hope to get this account and my money back. Otherwise financially this is going to be a big tragedy for me.
                  +1 photos
                  Aug 21, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Jul 20, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    V
                    Vaisakh 333
                    Jul 18, 2022
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                    My account suspended for no reason... I just installed OLX and when I open second time it say ACCOUNT SUSPENDED... please I request you to bring back my account
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      D
                      Drkiru
                      Jul 18, 2022
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                      Website: Www.olx.in

                      This is so ridiculous that olx has suspended my acc for no reason. I ve enquired about a few products in the past and the deal never striked a sweet spot and i didnt buy them. Now i was looking for a surface pro second hand. When i tried to contact the seller it displays that my acc is banned. This is ridiculous. Olx lets the cheaters have their accounts going on but has the genuine ones suspended.
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                        L
                        Lakshmi Kanth.M
                        Jul 18, 2022
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                        My OLX Account banned without any reason ... I had send mails to [protected]@olx.in many time non responded and account is still not activated... why such poor service ???
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                          S
                          Sena Banerjee
                          Jul 18, 2022
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                          Handed over the possession o=in the month of Feb. Got a traffic challan post handing over the vehicle in May, shared with local representative and he assured, it will be taken care. Now received Lok Adalat notice and no one is responding.
                          Vehicle No. MH02EE1801
                          Karan in Prabhadevi OLX Store [protected] is aware and has refused to support mentioning technical reasons at govt. site.
                          Dear OLX User,
                          Greetings from Team OLX!
                          We completely understand your situation and apologize for the inconvenience caused.
                          It would be great if you could share the contact details of the person that you are referring to.
                          In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.
                          We look forward to serve you better.
                          Dear OLX user,

                          We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
                          Hey Team, it is not resolved. Don't dare to close without resolving. All these will be used against your credibility. Just taking the inputs over call does not entitle you to close.

                          Settle or face legal consequences.
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                            A
                            Ashley1999
                            Jul 18, 2022
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                            Website: olx.in

                            I made an account on OLX posted an Ad, Ad got posted succesfully next thing i know it got banned.
                            I want my account to be active again
                            Want to sell me Camera
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              R
                              rfkasthuri
                              Jul 18, 2022
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                              Website: Olx India

                              My olx india account registered with mail id [protected]@gmail.com got suspended without any intimation or enquiry. I havent used the account for any transaction/business purposes yet, and wants to know the reason why the same has been suspended
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                S
                                sabir ayaan
                                Jul 18, 2022
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                                Address: india
                                Website: www.olx.in

                                My olx account was banned and not just one account the other accounts I made to buy/sell products were banned too and I was not aware of the OLX privacy policy(you cannot make an extra account on olx ) . so I humbly request you to please unban my account .
                                best regards
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  A
                                  Anzarinizar
                                  from Ernakulam, Kerala
                                  Jul 17, 2022
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                                  My account was banned without my concern. I wasn't using OLX for a long time now. Although it gets banned.
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    H
                                    harry8124
                                    Jul 17, 2022
                                    Resolved
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                                    Resolved

                                    Address: Olx India

                                    I am looking for iphone on olx then i find i add where the iphone price is very low and they sell new iphone i and msg then The seller say that the iphone 6s price is 4500 and 1000 need to pay first for booking fee and and full amount will be cash on delivery then they say that your delivery area is red zone area so i need to pay amount online then i pay online now the add 5000 more money in the bill and say that to pay and they will be refund that money but now I did not give delivery my product i and pay them 4500 amount which is we decided now they ask for 5000 rs extra then they dispatch my order 9500 total amount but we decided 4500
                                    +5 photos
                                    Aug 18, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 18, 2022
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the suspect.
                                    - Chat/message history with the suspect.
                                    - Contact number/email address of the suspect.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
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                                      P
                                      Pramod Devlal
                                      from FARIDABAD, Haryana
                                      Jul 17, 2022
                                      Resolved
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                                      Resolved

                                      Address: A-2782 Second floor Greenfield colony Faridabad
                                      Website: www.olx.in

                                      I created account on OLX to sell my fridge and as per my ad I received call from [protected]
                                      He said he is interested to buy it and wants to pay the amount.
                                      first he send a QR code to scan for Rs.5 I scanned it and Rs.5 got credited into my bank account twice, now he send QR code for R2. 10000 and I scanned it and Rs.10000 got debited and he asked me to again scan it and I scanned it again and in same way Rs.10000 again debited from my account.
                                      Jul 18, 2022
                                      Complaint marked as Resolved 
                                      I wanted to sell my fridge and as soon as i posted an ad on olx i received a call from no he said he is interesetd and asking for upi detail to make payment then he send a QR code to of Rs. 5 and asked me whether it got credited into my account or not when i checked it got credited two times in my account. then he said i am making you full payment and now scan it again as soon as i scanned it amount got deducted from account and when i said it is deducting the amount he said it will credited once you make another payment of Rs10000 again when i did it again got deducted
                                      Verified Support
                                      Jul 18, 2022
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                      - Your registered phone number on OLX
                                      - Transaction receipt if any, in context to advance payment.
                                      - Ad id through which you have contacted the suspect.
                                      - Chat/message history with the suspect.
                                      - Contact number/email address of the suspect.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                      Awaiting reply from you!
                                      Does resolved mean the person got refund?
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                                        Aamir Am
                                        Jul 17, 2022
                                        Resolved
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                                        Resolved

                                        I rarely use olx . after like 1 year or so i checked my acvount is banned for no reason
                                        With no email explanation
                                        Pls unban my account
                                        Email id: [protected]@gmail.com
                                        Phno: [protected]
                                        Aug 21, 2022
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jul 18, 2022
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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