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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 32

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P
Pankaj kajala
Aug 2, 2022
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Olx banned my account for no reason. I don't know what heavenly excuse they have but i haven't done anything suspicious. If they can't catch fraudsters they'll catch and brag about the no of accounts banned to stop it.If you can't make it safe atleast don't make it frustrating.
Verified Support
Aug 02, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Aug 03, 2022
Updated by Pankaj kajala
[protected]
Aug 03, 2022
Updated by Pankaj kajala
Another no .[protected]
And a account from my mail id [protected]@gmail.com
What kind of mail id is this..?
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    tusharmisal
    from Pune, Maharashtra
    Aug 1, 2022
    Resolved
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    Resolved

    I was planning to buy a bed from OLX when I communicated a person he said he cannot meet and show the items due to Indian Army restrictions.

    Person represented himself as a Army officer and asked to me pay Rs. 1800 first as he is going to do the delivery from the army courier service.

    Later on he was asking for more money and I denied to pay.after sometime he called me and said he will return my money and I willl have to call a person to get that money.

    So when I called the person, he shared me a QR codeand again stolen the 1800 Rs from my Paytm account.

    I am sharing the below details of person and bank account who did this fraud with me.

    Person 1 (who was acting as Army officer on call ) : +91 [protected]

    Person 2 (courier delivery person) : +91 [protected]

    Person 3 (Paytm Fraud) : +91 [protected] - Rajesh Sharma

    Bank Details to which I transferred the money .

    Bank Name : IDFC First
    Account Number : [protected]
    IFSC Code : IDFB0060282
    SWIFT Code : IDFINBBMUM
    Name : Rajesh Choudhari

    Kindly help me to get my money back.

    I have raised the complaint to Cyber Crime Branch Pune.
    Sep 16, 2022
    Complaint marked as Resolved 
    Verified Support
    Aug 03, 2022
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the suspect.
    - Chat/message history with the suspect.
    - Contact number/email address of the suspect.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    Awaiting reply from you!
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      S
      Shkull
      Aug 1, 2022
      Resolved
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      Resolved

      Account suspended 9034242789

      Sir my account is suspended by olx for no reason, please reactivate my account [protected]
      Thanks
      Shailendra lingwal...
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      Ajay Langhe
      from Khadki, Maharashtra
      Aug 1, 2022
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      Address: Shirur pune

      Team

      Kindly remove my car details & cellphone number from your database as I no longer need your service. I have sold my car outside to olx. Same has been informed to you team but still there are daily tons o[censored]nwanted calls from your side. It is very annoying & disturbing for me.

      So please process my request ASAP & acknowledge me.

      If you fail to do this then I will register police complaint against you.
      Dear OLX User,

      We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

      Thanks,
      Team OLX
      Dear OLX User,

      We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

      Email - [protected]@olxautos.com
      Number - +91 [protected]

      Warm Regards,
      Team OLX
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        R
        roy_inst
        from Ernakulam, Kerala
        Jul 31, 2022
        Resolved
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        Resolved

        Today 31.7.2022 an OLX User Prince David asked me to share my number... Because I showed interest in his advertisement "Sony Camera".

        I shared my number, after few minutes he called me in WhatsApp number... He quoted for Rs 2000/- and i quoted for Rs.1000/-. He said for courier it may cost around 150/- to 180/-. So we finalized at Rs.1100/-.

        He asked me initial payment of Rs200/-... I paid him to his given UPI ID [protected]@paytm through my ICICI mobile banking app.

        He said he will courier the camera and send me the receipt.

        Then after sometime he again called and asked me to pay another Rs.300/- because his parents adviced him to get atleast 50% of the dealing amount and then send the product.

        I sent another Rs.300/- ... So total I paid Rs. 200+300=Rs 500/-.

        After sending money when I called him he disconnected my phone.

        I found he deleted all his messages from WhatsApp chat.

        Then I wrote lots of messages... Now he started playing mind game with me... He wrote message asking me to pay full amount then only he can send the product.

        In his introduction he said he is from Chennai Maduravoyal but recently shifted to Mumbai...

        So i told to send the product at his apartment in Maduravoyal. I will pay the remaining Rs600/- to his relative who will handover the product to me...

        There won't be any confusion.

        But his all messages he deleted shows his dishonesty...

        Please take this issue seriously.

        I am sending all the WhatsApp chat and the money i sent to him.

        Thanking you in anticipation.

        Raju Roy
        [protected]
        +10 photos
        Sep 2, 2022
        Complaint marked as Resolved 
        Verified Support
        Aug 01, 2022
        OLX India Customer Care's response
        Dear OLX User,

        Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
        For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

        Thanks,
        Team OLX
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          S
          from Dharwad, Karnataka
          Jul 31, 2022
          Resolved
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          Resolved

          Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell/purchase on their site. I didn't purchase any item on old only for 2 wheeler purchasing I was chatting with few sellers and just asked is this available and they banned my account.

          I am facing this for my other olx account as well.

          Email id - [protected]@gmail.com
          No- [protected], [protected]
          Sep 1, 2022
          Complaint marked as Resolved 
          Verified Support
          Aug 01, 2022
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            Abhishek kumar Shah
            Jul 30, 2022
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            Website: OLX

            After 2 month i had opened a olx to sell good .But, While logging in it The popup message has arrived about the suspension of my id.
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              7
              from Kavali, Andhra Pradesh
              Jul 30, 2022
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              I am unable to login to my Olx account. Its showing account banned. I hardly use the olx and I dont see any justification to ban my account. Please look into it team OLX
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                C
                capslock
                Jul 30, 2022
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                Website: www.olx.in

                Olx has supended my account without any notification and reasons, i havent even posted any ads or violated any terms.
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  capslock
                  Jul 30, 2022
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                  Website: www.olx.in

                  My OLX account got banned without any notification and i haven't even posted any ads in a very long time.
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                    S
                    shailesh7195
                    from Bharuch, Gujarat
                    Jul 29, 2022
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                    Address: Bharuch

                    OLX has suspended my account. I try to communicate via mail for recover my account but didn't receive any positive responce from the team.
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                      T
                      Tushar505
                      Jul 29, 2022
                      Resolved
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                      Resolved

                      I am posting jobs from last 3 years and olx banned my account without any reason. kindly resolve this. mail id are : [protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com
                      Jul 29, 2022
                      Complaint marked as Resolved 
                      no step has been taken, my account is still [email protected], [email protected]
                      Jul 29, 2022
                      Updated by Tushar505
                      no step has been taken, my account is still banned.[protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com,
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                        Prashanth R P
                        from Chennai, Tamil Nadu
                        Jul 29, 2022
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                        My Olx account - [protected] has been banned without any notice. I don't think any suspicious activity from my account has happened so far and also I have helped Olx identifying an illegitimate user once.
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                          Pratibha R
                          Jul 29, 2022
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                          Hello,
                          My account has been suspended for no reason at all my, my email address linked with the account is [protected]@gmail.com
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            Pratibha R
                            Jul 29, 2022
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                            Hello,
                            My account has been suspended for no reason at all, my email address linked with the account is [protected]@gmail.com
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              A
                              armaan0086
                              from Delhi, Delhi
                              Jul 29, 2022
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                              I m not able to login in my account. It shows it has been banned but I didnt discussed anything or did anything that wl not go through ur policy. So I want you to check my account and then unban it.
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                Kishor Raichur
                                from Bengaluru, Karnataka
                                Jul 29, 2022
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                                Address: Bangalore

                                I have been a subscriber with olx for many years, having bought and sold products through their website numerous times. its with many of my no and there is no reason.

                                if you are banned please let me know the reason. yesterday i opened with my wife account after 1 day it is again banned.

                                This is really frustrating me to use your app. better you close your app
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  chandanpusa
                                  from Aurangabad, Uttar Pradesh
                                  Jul 29, 2022
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                                  Address: Olx
                                  Website: www olx.com

                                  My account has been banned without any reason. Olx is popular platform to sell and purchase any product, I'm very disappointed regarding this issue.
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                                    D
                                    Dhiraj___
                                    Jul 28, 2022
                                    Resolved
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                                    Resolved

                                    Why this olx company so much advertise itself when it can't even satisfied its own customers this is just ridiculous i mean they banned my account without a proper reason . Even their helpline no. And support system is trash nothing works . I didn't have any choice so i came up with this
                                    Aug 30, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 29, 2022
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      P
                                      Puneeth Ravi
                                      Jul 28, 2022
                                      Resolved
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                                      Resolved

                                      I have posted a add for my cot and bed sale. and as soon as i posted i got a request that multiple people are ready to purchase.

                                      I have shared my number and he called me back in a minute and told his people will come in the afternoon to pick the cot and bed. in a call itself he asked me to share the location and also he told i will send a money link for 1 Rs, scan in the google pay.

                                      I have scanned it. and it deducted 1 Rs from my account and credited 1 Rs 2 times.

                                      And he sent another link now for 11, 000 and asked me to do the same. when i tried with that 11000 got deducted from my account but haven't received a single rupee.

                                      When i called him saying have not received. he is saying try again that will deduct 2nd time and get refunded 3 times. I did not believe that and have not did the transaction. but i lost 11, 000

                                      This OLX is not validating its user, due to which such frauds are coming in to the system and dupe the money from the users.

                                      If OLX cannot give a trust on its customer how we should believe. OLX should be banned as it is promoting the frauders to duped the money.
                                      Sep 10, 2022
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 29, 2022
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Greetings from Team OLX!

                                      We completely understand your situation and apologize for the inconvenience caused.

                                      It would be great if you could share the contact details of the person that you are referring to.

                                      In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                      We look forward to serve you better.
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