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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 32

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T
t_barman
from Kolkata, West Bengal
Aug 2, 2022
Resolved
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Resolved

I had seen an advertisement of macbook pro in my area (South Dumdum, Kolkata) on 26th July, 2022. Thy guy was selling that for Rs.18800/-. On 31st July I called him to ask details of the product. He said that i am in Kerala got transferred few days back. But he said he will courier the product if I'm interested. I asked for some details of the product. He said he has 2 macbooks, so selling the one. he also send some more pictures through whatsapp. His whatsapp & contact number is [protected]. I decided to buy the product. He told me to pay me some amount & he will courier the product. I paid 1500/- through UPI. After that he was going to deliver the laptop from the bluedart. He made a fake bluedart slip. After that i paid him Rs. 17000/-.On next day as the shipment tracking not available, I called him. After 1 hr he said as the bill amount is 85000/-, so I have to pay another 2000/- to courier. after some discussion I paid the amount. He said within 1 hr it will be done. But he was totally fraud. After that he did not picked up phone and not replied to whatsapp. Switched OFF the phone.
I paid him total amount of Rs. 20500/-

His Bank A/C Details: Manoj Singh, A/C# [protected], PUNJAB AND SIND BANK, IFSC Code: PSIB0000361, Address: 83/85, NETAJI SUHASH ROAD KOLKATA-700001

His Mobile & Whatsapp No. [protected]
Sep 3, 2022
Complaint marked as Resolved 
Verified Support
Aug 03, 2022
OLX India Customer Care's response
Dear OLX User,



Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in



Thanks,

Team OLX
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    DEEPAKrajprt
    from Gurugram, Haryana
    Aug 2, 2022
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    I had posted an ad for 3 BHK flat sharing and i got 3-4 response when I clicked on chat and read 1 or 2 chat my account suspended and i was socked same with my 2 more accounts also suspended and i got Pro version of @Magicbricks. Olx India think they are best but everyone knows that they are wast
    Verified Support
    Aug 04, 2022
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
    Aug 04, 2022
    Updated by DEEPAKrajprt
    I have done all things as you are saying i have sent mail to @olx.in and @support olx.in but not telling me that reason of suspend my account.
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      R
      Rahul20102010
      Aug 2, 2022
      Resolved
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      Resolved

      [protected] registered phone number on olx
      Name rahul
      02.08.2022 debited from my gpay rs79
      But not posting my add

      What kind of scam olx do
      Think how many customer olx have?
      Olx have loot this much of amount from a huge number of customer
      Then a huge amount of money olx have made from this kind of fraud
      Sep 13, 2022
      Complaint marked as Resolved 
      Verified Support
      Aug 04, 2022
      OLX India Customer Care's response
      Dear OLX User,

      We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

      Thanks,
      Team OLX
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        Y
        yahyahsann
        Aug 2, 2022
        Resolved
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        Resolved

        Olx India has been suspending my accounts for no absolute reason for a while now. I didn't text any potential buyers for money neither posted anything suspicious or did a scam. They've so far suspended almost 5 of my accounts for no reason. This is unacceptable. Whereas some scammers who are openly posting fake scam ads of selling high end flagship smartphones for cheap prices. Olx doesn't bat an eye. Disappointed in OLX..
        Sep 8, 2022
        Complaint marked as Resolved 
        Verified Support
        Aug 03, 2022
        OLX India Customer Care's response
        Dear OLX User,



        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.



        Thanks,

        Team OLX
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          S
          Shayed hussain
          Aug 2, 2022
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          Address: vill.kalayanpura teh jahajpur dist.bhilw

          This is my Mobile no.
          [protected]
          Mail id
          [protected]@gmail.com

          Olx India banned my account with no reason. Please specifiy the reason and unbanned my account.
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,

          Team OLX
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            H
            HR Jenny
            from Bengaluru, Karnataka
            Aug 2, 2022
            Resolved
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            Resolved

            Website: www.olx.in

            I was looking for a second hand Kinetic Honda. I came across an ad in OLX on 31st of July 2022 I saw an ad of Kinetic Honda (2016 Model 3 g) https://www.olx.in/en-in/bengaluru_g4058803/scooters_c1413 and contact number was given as[protected] called the person name Vikas Patil received the call and I was told he is an Indian Army officer and on duty in Devenahalli. Due to his immediate transfer he wants to sell his vehicle, Kinetic Honda 2016 model on urgent basis with in 2 days and he agreed to sell for Rs.15000
            After 10 minutes he immediately shared his PAN Card, Aadhar card, Driving License Card, his photos, Image of Kinetic Honda, Helmet, Key and Transport Vehicle Registered Number MP66G 1505 and he also shared the photos that he is packing the vehicle and will reach in 1 hours ( Driver Ct No.[protected]( Then he asked us to transfer through phonepay Rs. 1020, 999, and again he called us to pay at least 50% of payment, then we transferred 5900, 5000 and 2000 ( Total Amount Transferred : 14919). After receiving he did not send any vehicle and asked for another 4000.When we texted him on whatsapp saying that we have raised a complaint he is texting back “ sure thank you” and he blocked our number.

            Phone pay Details:
            UTR :[protected] : Rs. 1020
            UTR :[protected] : Rs. 999
            UTR :[protected] : Rs. 5900
            UTR :[protected] Rs 5000
            UTR :[protected] Rs. 2000

            Request you to kindly get back my amount

            Regards
            Sunanda
            Sep 2, 2022
            Complaint marked as Resolved 
            Verified Support
            Aug 02, 2022
            OLX India Customer Care's response
            Dear OLX User,

            Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
            For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

            Thanks,
            Team OLX
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              P
              Pankaj kajala
              Aug 2, 2022
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              Olx banned my account for no reason. I don't know what heavenly excuse they have but i haven't done anything suspicious. If they can't catch fraudsters they'll catch and brag about the no of accounts banned to stop it.If you can't make it safe atleast don't make it frustrating.
              Verified Support
              Aug 02, 2022
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Aug 03, 2022
              Updated by Pankaj kajala
              [protected]
              Aug 03, 2022
              Updated by Pankaj kajala
              Another no .[protected]
              And a account from my mail id [protected]@gmail.com
              What kind of mail id is this..?
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                T
                tusharmisal
                from Pune, Maharashtra
                Aug 1, 2022
                Resolved
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                Resolved

                I was planning to buy a bed from OLX when I communicated a person he said he cannot meet and show the items due to Indian Army restrictions.

                Person represented himself as a Army officer and asked to me pay Rs. 1800 first as he is going to do the delivery from the army courier service.

                Later on he was asking for more money and I denied to pay.after sometime he called me and said he will return my money and I willl have to call a person to get that money.

                So when I called the person, he shared me a QR codeand again stolen the 1800 Rs from my Paytm account.

                I am sharing the below details of person and bank account who did this fraud with me.

                Person 1 (who was acting as Army officer on call ) : +91 [protected]

                Person 2 (courier delivery person) : +91 [protected]

                Person 3 (Paytm Fraud) : +91 [protected] - Rajesh Sharma

                Bank Details to which I transferred the money .

                Bank Name : IDFC First
                Account Number : [protected]
                IFSC Code : IDFB0060282
                SWIFT Code : IDFINBBMUM
                Name : Rajesh Choudhari

                Kindly help me to get my money back.

                I have raised the complaint to Cyber Crime Branch Pune.
                Sep 16, 2022
                Complaint marked as Resolved 
                Verified Support
                Aug 03, 2022
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the suspect.
                - Chat/message history with the suspect.
                - Contact number/email address of the suspect.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                Awaiting reply from you!
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                  S
                  Shkull
                  Aug 1, 2022
                  Resolved
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                  Resolved

                  Sir my account is suspended by olx for no reason, please reactivate my account [protected]
                  Thanks
                  Shailendra lingwal
                  Aug 3, 2022
                  Complaint marked as Resolved 
                  Olx fixed it after receiving fb mem
                  Verified Support
                  Aug 03, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Aug 20, 2022
                  Updated by Shkull
                  After posting this complaint i started receiving unsolicited calls on my phone no. Please remove my number from this forum
                  Account suspended for no reason, didn't post anything, started chat with potential seller, using only what text olx suggested e.g 'is it still available' that all 5mins after my account is gone
                  My phone is receiving unsolicited calls after publishing this complaint. Please removey phone no on this forum
                  Thanks
                  my olx account ([protected]) has been suspended wiithout any reason please reactive it
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                    A
                    Ajay Langhe
                    from Khadki, Maharashtra
                    Aug 1, 2022
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                    Address: Shirur pune

                    Team

                    Kindly remove my car details & cellphone number from your database as I no longer need your service. I have sold my car outside to olx. Same has been informed to you team but still there are daily tons o[censored]nwanted calls from your side. It is very annoying & disturbing for me.

                    So please process my request ASAP & acknowledge me.

                    If you fail to do this then I will register police complaint against you.
                    Dear OLX User,

                    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                    Thanks,
                    Team OLX
                    Dear OLX User,

                    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                    Email - [protected]@olxautos.com
                    Number - +91 [protected]

                    Warm Regards,
                    Team OLX
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                      R
                      roy_inst
                      from Ernakulam, Kerala
                      Jul 31, 2022
                      Resolved
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                      Today 31.7.2022 an OLX User Prince David asked me to share my number... Because I showed interest in his advertisement "Sony Camera".

                      I shared my number, after few minutes he called me in WhatsApp number... He quoted for Rs 2000/- and i quoted for Rs.1000/-. He said for courier it may cost around 150/- to 180/-. So we finalized at Rs.1100/-.

                      He asked me initial payment of Rs200/-... I paid him to his given UPI ID [protected]@paytm through my ICICI mobile banking app.

                      He said he will courier the camera and send me the receipt.

                      Then after sometime he again called and asked me to pay another Rs.300/- because his parents adviced him to get atleast 50% of the dealing amount and then send the product.

                      I sent another Rs.300/- ... So total I paid Rs. 200+300=Rs 500/-.

                      After sending money when I called him he disconnected my phone.

                      I found he deleted all his messages from WhatsApp chat.

                      Then I wrote lots of messages... Now he started playing mind game with me... He wrote message asking me to pay full amount then only he can send the product.

                      In his introduction he said he is from Chennai Maduravoyal but recently shifted to Mumbai...

                      So i told to send the product at his apartment in Maduravoyal. I will pay the remaining Rs600/- to his relative who will handover the product to me...

                      There won't be any confusion.

                      But his all messages he deleted shows his dishonesty...

                      Please take this issue seriously.

                      I am sending all the WhatsApp chat and the money i sent to him.

                      Thanking you in anticipation.

                      Raju Roy
                      [protected]
                      Sep 2, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Aug 01, 2022
                      OLX India Customer Care's response
                      Dear OLX User,

                      Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                      For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                      Thanks,
                      Team OLX
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                        S
                        from Dharwad, Karnataka
                        Jul 31, 2022
                        Resolved
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                        Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell/purchase on their site. I didn't purchase any item on old only for 2 wheeler purchasing I was chatting with few sellers and just asked is this available and they banned my account.

                        I am facing this for my other olx account as well.

                        Email id - [protected]@gmail.com
                        No- [protected], [protected]
                        Sep 1, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 01, 2022
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          A
                          Abhishek kumar Shah
                          Jul 30, 2022
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                          Website: OLX

                          After 2 month i had opened a olx to sell good .But, While logging in it The popup message has arrived about the suspension of my id.
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            7
                            from Kavali, Andhra Pradesh
                            Jul 30, 2022
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                            I am unable to login to my Olx account. Its showing account banned. I hardly use the olx and I dont see any justification to ban my account. Please look into it team OLX
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              capslock
                              Jul 30, 2022
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                              Website: www.olx.in

                              Olx has supended my account without any notification and reasons, i havent even posted any ads or violated any terms.
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                capslock
                                Jul 30, 2022
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                                Website: www.olx.in

                                My OLX account got banned without any notification and i haven't even posted any ads in a very long time.
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                                  S
                                  shailesh7195
                                  from Bharuch, Gujarat
                                  Jul 29, 2022
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                                  Address: Bharuch

                                  OLX has suspended my account. I try to communicate via mail for recover my account but didn't receive any positive responce from the team.
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                                    T
                                    Tushar505
                                    Jul 29, 2022
                                    Resolved
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                                    Resolved

                                    I am posting jobs from last 3 years and olx banned my account without any reason. kindly resolve this. mail id are : [protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com
                                    Jul 29, 2022
                                    Complaint marked as Resolved 
                                    no step has been taken, my account is still [email protected], [email protected]
                                    Jul 29, 2022
                                    Updated by Tushar505
                                    no step has been taken, my account is still banned.[protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com,
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                                      Prashanth R P
                                      from Chennai, Tamil Nadu
                                      Jul 29, 2022
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                                      My Olx account - [protected] has been banned without any notice. I don't think any suspicious activity from my account has happened so far and also I have helped Olx identifying an illegitimate user once.
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                                        Pratibha R
                                        Jul 29, 2022
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                                        Hello,
                                        My account has been suspended for no reason at all my, my email address linked with the account is [protected]@gmail.com
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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