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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2854
Unresolved
1859
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OLX India reviews & complaints page 32

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D
DEEPAKrajprt
from Gurugram, Haryana
Aug 2, 2022
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I had posted an ad for 3 BHK flat sharing and i got 3-4 response when I clicked on chat and read 1 or 2 chat my account suspended and i was socked same with my 2 more accounts also suspended and i got Pro version of @Magicbricks. Olx India think they are best but everyone knows that they are wast
Verified Support
Aug 04, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Aug 04, 2022
Updated by DEEPAKrajprt
I have done all things as you are saying i have sent mail to @olx.in and @support olx.in but not telling me that reason of suspend my account.
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    R
    Rahul20102010
    Aug 2, 2022
    Resolved
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    Resolved

    [protected] registered phone number on olx
    Name rahul
    02.08.2022 debited from my gpay rs79
    But not posting my add

    What kind of scam olx do
    Think how many customer olx have?
    Olx have loot this much of amount from a huge number of customer
    Then a huge amount of money olx have made from this kind of fraud
    Sep 13, 2022
    Complaint marked as Resolved 
    Verified Support
    Aug 04, 2022
    OLX India Customer Care's response
    Dear OLX User,

    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

    Thanks,
    Team OLX
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      Y
      yahyahsann
      Aug 2, 2022
      Resolved
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      Resolved

      Olx India has been suspending my accounts for no absolute reason for a while now. I didn't text any potential buyers for money neither posted anything suspicious or did a scam. They've so far suspended almost 5 of my accounts for no reason. This is unacceptable. Whereas some scammers who are openly posting fake scam ads of selling high end flagship smartphones for cheap prices. Olx doesn't bat an eye. Disappointed in OLX..
      Sep 8, 2022
      Complaint marked as Resolved 
      Verified Support
      Aug 03, 2022
      OLX India Customer Care's response
      Dear OLX User,



      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.



      Thanks,

      Team OLX
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        S
        Shayed hussain
        Aug 2, 2022
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        Address: vill.kalayanpura teh jahajpur dist.bhilw

        This is my Mobile no.
        [protected]
        Mail id
        [protected]@gmail.com

        Olx India banned my account with no reason. Please specifiy the reason and unbanned my account.
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,

        Team OLX
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          H
          HR Jenny
          from Bengaluru, Karnataka
          Aug 2, 2022
          Resolved
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          Resolved

          Indian Army Vikas Patil I got scammed in olx ad

          Website: www.olx.in

          I was looking for a second hand Kinetic Honda. I came across an ad in OLX on 31st of July 2022 I saw an ad of Kinetic Honda (2016 Model 3 g) https://www.olx.in/en-in/bengaluru_g4058803/scooters_c1413 and contact number was given as[protected] called the person name Vikas Patil received the call and I was told he is an Indian Army officer and on duty in Devenahalli. Due to his immediate transfer he wants to sell his vehicle, Kinetic Honda 2016...
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          Pankaj kajala
          Aug 2, 2022
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          Olx banned my account for no reason. I don't know what heavenly excuse they have but i haven't done anything suspicious. If they can't catch fraudsters they'll catch and brag about the no of accounts banned to stop it.If you can't make it safe atleast don't make it frustrating.
          Verified Support
          Aug 02, 2022
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Aug 03, 2022
          Updated by Pankaj kajala
          [protected]
          Aug 03, 2022
          Updated by Pankaj kajala
          Another no .[protected]
          And a account from my mail id [protected]@gmail.com
          What kind of mail id is this..?
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            T
            tusharmisal
            from Pune, Maharashtra
            Aug 1, 2022
            Resolved
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            Resolved

            I was planning to buy a bed from OLX when I communicated a person he said he cannot meet and show the items due to Indian Army restrictions.

            Person represented himself as a Army officer and asked to me pay Rs. 1800 first as he is going to do the delivery from the army courier service.

            Later on he was asking for more money and I denied to pay.after sometime he called me and said he will return my money and I willl have to call a person to get that money.

            So when I called the person, he shared me a QR codeand again stolen the 1800 Rs from my Paytm account.

            I am sharing the below details of person and bank account who did this fraud with me.

            Person 1 (who was acting as Army officer on call ) : +91 [protected]

            Person 2 (courier delivery person) : +91 [protected]

            Person 3 (Paytm Fraud) : +91 [protected] - Rajesh Sharma

            Bank Details to which I transferred the money .

            Bank Name : IDFC First
            Account Number : [protected]
            IFSC Code : IDFB0060282
            SWIFT Code : IDFINBBMUM
            Name : Rajesh Choudhari

            Kindly help me to get my money back.

            I have raised the complaint to Cyber Crime Branch Pune.
            Sep 16, 2022
            Complaint marked as Resolved 
            Verified Support
            Aug 03, 2022
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
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              S
              Shkull
              Aug 1, 2022
              Resolved
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              Resolved

              Account suspended 9034242789

              Sir my account is suspended by olx for no reason, please reactivate my account [protected]
              Thanks
              Shailendra lingwal...
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              A
              Ajay Langhe
              from Khadki, Maharashtra
              Aug 1, 2022
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              Address: Shirur pune

              Team

              Kindly remove my car details & cellphone number from your database as I no longer need your service. I have sold my car outside to olx. Same has been informed to you team but still there are daily tons o[censored]nwanted calls from your side. It is very annoying & disturbing for me.

              So please process my request ASAP & acknowledge me.

              If you fail to do this then I will register police complaint against you.
              Dear OLX User,

              We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

              Thanks,
              Team OLX
              Dear OLX User,

              We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

              Email - [protected]@olxautos.com
              Number - +91 [protected]

              Warm Regards,
              Team OLX
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                R
                roy_inst
                from Ernakulam, Kerala
                Jul 31, 2022
                Resolved
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                Resolved

                Today 31.7.2022 an OLX User Prince David asked me to share my number... Because I showed interest in his advertisement "Sony Camera".

                I shared my number, after few minutes he called me in WhatsApp number... He quoted for Rs 2000/- and i quoted for Rs.1000/-. He said for courier it may cost around 150/- to 180/-. So we finalized at Rs.1100/-.

                He asked me initial payment of Rs200/-... I paid him to his given UPI ID [protected]@paytm through my ICICI mobile banking app.

                He said he will courier the camera and send me the receipt.

                Then after sometime he again called and asked me to pay another Rs.300/- because his parents adviced him to get atleast 50% of the dealing amount and then send the product.

                I sent another Rs.300/- ... So total I paid Rs. 200+300=Rs 500/-.

                After sending money when I called him he disconnected my phone.

                I found he deleted all his messages from WhatsApp chat.

                Then I wrote lots of messages... Now he started playing mind game with me... He wrote message asking me to pay full amount then only he can send the product.

                In his introduction he said he is from Chennai Maduravoyal but recently shifted to Mumbai...

                So i told to send the product at his apartment in Maduravoyal. I will pay the remaining Rs600/- to his relative who will handover the product to me...

                There won't be any confusion.

                But his all messages he deleted shows his dishonesty...

                Please take this issue seriously.

                I am sending all the WhatsApp chat and the money i sent to him.

                Thanking you in anticipation.

                Raju Roy
                [protected]
                Sep 2, 2022
                Complaint marked as Resolved 
                Verified Support
                Aug 01, 2022
                OLX India Customer Care's response
                Dear OLX User,

                Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                Thanks,
                Team OLX
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                  S
                  from Dharwad, Karnataka
                  Jul 31, 2022
                  Resolved
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                  Resolved

                  Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell/purchase on their site. I didn't purchase any item on old only for 2 wheeler purchasing I was chatting with few sellers and just asked is this available and they banned my account.

                  I am facing this for my other olx account as well.

                  Email id - [protected]@gmail.com
                  No- [protected], [protected]
                  Sep 1, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 01, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    A
                    Abhishek kumar Shah
                    Jul 30, 2022
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                    Website: OLX

                    After 2 month i had opened a olx to sell good .But, While logging in it The popup message has arrived about the suspension of my id.
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      7
                      from Kavali, Andhra Pradesh
                      Jul 30, 2022
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                      I am unable to login to my Olx account. Its showing account banned. I hardly use the olx and I dont see any justification to ban my account. Please look into it team OLX
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        capslock
                        Jul 30, 2022
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                        Website: www.olx.in

                        Olx has supended my account without any notification and reasons, i havent even posted any ads or violated any terms.
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          capslock
                          Jul 30, 2022
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                          Website: www.olx.in

                          My OLX account got banned without any notification and i haven't even posted any ads in a very long time.
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                            S
                            shailesh7195
                            from Bharuch, Gujarat
                            Jul 29, 2022
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                            Address: Bharuch

                            OLX has suspended my account. I try to communicate via mail for recover my account but didn't receive any positive responce from the team.
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                              T
                              Tushar505
                              Jul 29, 2022
                              Resolved
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                              Resolved

                              I am posting jobs from last 3 years and olx banned my account without any reason. kindly resolve this. mail id are : [protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com
                              Jul 29, 2022
                              Complaint marked as Resolved 
                              no step has been taken, my account is still [email protected], [email protected]
                              Jul 29, 2022
                              Updated by Tushar505
                              no step has been taken, my account is still banned.[protected]@gmail.com, [protected]@gmail.com, [protected]@gmail.com,
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                                Prashanth R P
                                from Chennai, Tamil Nadu
                                Jul 29, 2022
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                                My Olx account - [protected] has been banned without any notice. I don't think any suspicious activity from my account has happened so far and also I have helped Olx identifying an illegitimate user once.
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                                  Pratibha R
                                  Jul 29, 2022
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                                  Hello,
                                  My account has been suspended for no reason at all my, my email address linked with the account is [protected]@gmail.com
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    Pratibha R
                                    Jul 29, 2022
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                                    Hello,
                                    My account has been suspended for no reason at all, my email address linked with the account is [protected]@gmail.com
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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