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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2854
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OLX India reviews & complaints page 35

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S
sabir ayaan
Jul 18, 2022
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Address: india
Website: www.olx.in

My olx account was banned and not just one account the other accounts I made to buy/sell products were banned too and I was not aware of the OLX privacy policy(you cannot make an extra account on olx ) . so I humbly request you to please unban my account .
best regards
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    A
    Anzarinizar
    from Ernakulam, Kerala
    Jul 17, 2022
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    My account was banned without my concern. I wasn't using OLX for a long time now. Although it gets banned.
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      H
      harry8124
      Jul 17, 2022
      Resolved
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      Resolved

      Address: Olx India

      I am looking for iphone on olx then i find i add where the iphone price is very low and they sell new iphone i and msg then The seller say that the iphone 6s price is 4500 and 1000 need to pay first for booking fee and and full amount will be cash on delivery then they say that your delivery area is red zone area so i need to pay amount online then i pay online now the add 5000 more money in the bill and say that to pay and they will be refund that money but now I did not give delivery my product i and pay them 4500 amount which is we decided now they ask for 5000 rs extra then they dispatch my order 9500 total amount but we decided 4500
      Aug 18, 2022
      Complaint marked as Resolved 
      Verified Support
      Jul 18, 2022
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

      - Your registered phone number on OLX
      - Transaction receipt if any, in context to advance payment.
      - Ad id through which you have contacted the suspect.
      - Chat/message history with the suspect.
      - Contact number/email address of the suspect.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      Awaiting reply from you!
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        P
        Pramod Devlal
        from FARIDABAD, Haryana
        Jul 17, 2022
        Resolved
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        Resolved

        Address: A-2782 Second floor Greenfield colony Faridabad
        Website: www.olx.in

        I created account on OLX to sell my fridge and as per my ad I received call from [protected]
        He said he is interested to buy it and wants to pay the amount.
        first he send a QR code to scan for Rs.5 I scanned it and Rs.5 got credited into my bank account twice, now he send QR code for R2. 10000 and I scanned it and Rs.10000 got debited and he asked me to again scan it and I scanned it again and in same way Rs.10000 again debited from my account.
        Jul 18, 2022
        Complaint marked as Resolved 
        I wanted to sell my fridge and as soon as i posted an ad on olx i received a call from no he said he is interesetd and asking for upi detail to make payment then he send a QR code to of Rs. 5 and asked me whether it got credited into my account or not when i checked it got credited two times in my account. then he said i am making you full payment and now scan it again as soon as i scanned it amount got deducted from account and when i said it is deducting the amount he said it will credited once you make another payment of Rs10000 again when i did it again got deducted
        Verified Support
        Jul 18, 2022
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

        - Your registered phone number on OLX
        - Transaction receipt if any, in context to advance payment.
        - Ad id through which you have contacted the suspect.
        - Chat/message history with the suspect.
        - Contact number/email address of the suspect.

        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

        Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

        Awaiting reply from you!
        Does resolved mean the person got refund?
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          A
          Aamir Am
          Jul 17, 2022
          Resolved
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          Resolved

          I rarely use olx . after like 1 year or so i checked my acvount is banned for no reason
          With no email explanation
          Pls unban my account
          Email id: [protected]@gmail.com
          Phno: [protected]
          Aug 21, 2022
          Complaint marked as Resolved 
          Verified Support
          Jul 18, 2022
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            A
            Akshat Lahoty
            from KOTA, Uttar Pradesh
            Jul 17, 2022
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            My account was banned incorrectly without any prior warning
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Dear OLX user,

            We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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              A
              Abhis0000789
              from Jabalpur, Madhya Pradesh
              Jul 17, 2022
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              Address: Bungalow no 1 near Narmada club Sadar ca

              My account has been suspended without any reason how it happen how it will recover I need too sell my items was easy for me
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,

              Team OLX
              Dear OLX user,

              We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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                A
                aquariumraj
                from Jorhat, Assam
                Jul 17, 2022
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                Website: www.olx.in

                They keep on suspending my olx paid and free account for no reason at all which caused mu huge financial losses, they took money from me for posting ad and after that they blocked my account, olx is a fraud scammer company, I will move to consumer court it they dont unblock my accounts immediately.
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,

                Team OLX
                Dear OLX user,

                We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
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                  P
                  Pramod chand rl
                  from thiruvananthapuram, Kerala
                  Jul 16, 2022
                  Resolved
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                  Resolved

                  My OLX account was suspended on 15 July 2022 for no reason. I have not posted anything in a while nor have anyone contacted me. However I still used it frequently for searching items. My mail Id and phone number are verified and I have not received any mail from OLX regarding the issue. I want my account back as soon as possible.

                  Contact number [protected]
                  Aug 25, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Jul 17, 2022
                  OLX India Customer Care's response
                  Dear OLX User,



                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.



                  Thanks,

                  Team OLX
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                    P
                    Parthasarathy Ravikumar
                    from Bengaluru, Karnataka
                    Jul 15, 2022
                    Resolved
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                    Resolved

                    Address: Delhi

                    I have paid subscription valid till 17/07/2022 to sell my 2 wheeler. Suddenly from 8th July I was not able to access my account. When I contacted OLX I was told that my account was suspended for breach of contract/ rules and conditions. Since I have not indulged in any such activity I have been asking them again and again to specify the breach but I an not getting a suitable reply.
                    I request that if they cannot give a convincing reply they should either revoke the suspension and extend it further to cover the loss of 8 days as on date, or refund the proportionate amount to me.
                    Aug 15, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 15, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      H
                      Husainpatan
                      from Pune, Maharashtra
                      Jul 15, 2022
                      Resolved
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                      Resolved

                      Hello OLX team,
                      My account has been banned for no reason. I was looking to use it as a buyer. This is preposterous. Please look into it as soon as possible and recover my account. There is no customer care service also readily available on the mobile app.
                      Sep 8, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 15, 2022
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      I have already visited the help centre and ema without any resolution to my problem.
                      I would request you to resolve my complaint as soon as possible without referring me to bots or information pages.
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                        L
                        love stanley
                        Jul 15, 2022
                        Resolved
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                        Resolved

                        Website: olx india

                        Hi there, my name is saif. why olx always ban my account for no reason this is second time this happend to me. today morning i posted an add for selling my mobile and its approve and listed.. then again i log in and it saif your account suspended. so unprofessional olx staff should learn to verify add before suspending any account.. please take legal action against olx. ruin my day.. how you can suspend any account for no reason??
                        Aug 24, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 15, 2022
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          N
                          neelachal
                          Jul 14, 2022
                          Resolved
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                          Resolved

                          Featured Ad Package Deactivated due to illegitimate reason

                          Address: GROUND FLOOR, TOWER NO. 3A, DLF CORPORATE PARK, DLF CITY, PHASE-III, M.G. ROAD GURGAON Gurgaon HR IN 122002

                          I have purchased OLX featured Ad package service @Rs999 for 1 month (order id[protected] for one of my Ad (Ad ID-[protected]). After a few seconds, I found that my Featured Ad is shown expired immediately and the Ad became free Ad. On the next day when I called customer care they said location information cannot be edited in Featured Ad, wherever I did not find any policy terms anywhere in the website/app mentioning this.

                          Anyway...
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                          M
                          Maya Mate
                          Jul 14, 2022
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                          Hello team Olx !!
                          I have been having a bad day !! One Shiva Kumar has just duped me with rupees 10, 000/- yesterday i.e, on 13 July 2022 as an advance payment for the items worth 65, 000/- rupees.
                          He asked for another 18, 500 this morning to which I refused as soon as I sensed fraudulence.
                          The person is now refusing to return my money back.
                          Please take immediate action and help me get my money back at the earliest.
                          This is your responsibility to ensure security, how come a fraudster just duped people like that ? How is that even allowed. Do you allow anyone to sell in olx ? Without proper scrutiny ? How irresponsible !!
                          Help me get my money soon.

                          Below is his account details:
                          Account Holder: SHIVA KUMAR
                          Account Number: [protected]
                          IFSC: HDFC0001721
                          Account Type: SAVING

                          Contact numbers:
                          [protected]
                          [protected]

                          On Thu, 14 Jul 2022, 15:47 Maya Kuki, wrote:
                          Hello team Olx !!
                          I have been having a bad day !! One Shiva Kumar has just duped me with rupees 10, 000/- yesterday i.e, on 13 July 2022 as an advance payment for the items worth 65, 000/- rupees.
                          He asked for another 18, 500 this morning to which I refused as soon as I sensed fraudulence.
                          The person is now refusing to return my money back.
                          Please take immediate action and help me get my money back at the earliest.
                          This is your responsibility to ensure security, how come a fraudster just duped people like that ? How is that even allowed. Do you allow anyone to sell in olx ? Without proper scrutiny ? How irresponsible !!
                          Help me get my money soon.

                          Below is his account details:
                          Account Holder: SHIVA KUMAR
                          Account Number: [protected]
                          IFSC: HDFC0001721
                          Account Type: SAVING

                          Contact numbers:
                          [protected]
                          [protected]
                          How did that happen?
                          Dear OLX User,

                          Greetings from Team OLX!

                          We completely understand your situation and apologize for the inconvenience caused.

                          It would be great if you could share the contact details of the person that you are referring to.

                          In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          We look forward to serve you better.
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                            M
                            Maya Mate
                            Jul 14, 2022
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                            Yesterday, on 13th July 2022, a person claiming an Indian army Subedar Shiva Kumar got me convinced that he is selling his household items due to an urgent transfer for which if an advance of rupees 10, 000/- be made he will deliver the items today morning i, e on 14th July 2022. For proof, he sent me his ID that indeed had the name on it with uniform. I sent the money yesterday at around 11 pm from my sbi account to his hdfc account bearing:
                            Account Holder: SHIVA KUMAR
                            Account Number: [protected]
                            IFSC: HDFC0001721
                            Account Type: SAVING.
                            This morning, a person claiming to be the courier person urgently asked me to pay rupees 18, 500 GST as a proof to show the exit gate officer of the Indian army. I insisted to video call but he refused. To which I sensed fraudulence and refused to pay any further. I called the seller and asked to return my money back to that he started abusing me. He was like "Jo karna Hain karle, paise nahi milenge" !!
                            He disconnects my calls since then.
                            His contact numbers:
                            [protected]
                            [protected]
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
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                              M
                              Malcolm Wood
                              Jul 14, 2022
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                              Hi,

                              I had sold my car through OLX auto's and inspite that i keep getting calls atleast 3-4 times a day to sell my car !

                              what kind of a stupid company is this its making people call the same number 3-4 times a day when the car has already been sold and been told multiple times there are no more cars to sell !!

                              please stop calling my cell number asap
                              Dear OLX User,

                              We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                              Email - [protected]@olxautos.com
                              Number - +91 [protected]

                              Warm Regards,
                              Team OLX
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                                V
                                Vijju Gamer Boy
                                Jul 13, 2022
                                Resolved
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                                Resolved

                                He posting iphones in bulk for very less price in 20, 000 and asking to pay advance then he will delivery itseems. He is a biggest scammer he was useing different types of location for ads
                                Aug 16, 2022
                                Complaint marked as Resolved 
                                Jul 13, 2022
                                Updated by Vijju Gamer Boy
                                He was the biggest fraud asking to pay advance and then he will delivery itseems.and using different kinds of location for product
                                Verified Support
                                Jul 14, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                                • AD Id on which you contacted the user
                                • Contact details of the suspicious user
                                • Proof of fraud (like payment screenshots, delivery receipt, etc.

                                Thanks,
                                Team OLX
                                Dear OLX User,

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                - Your registered phone number on OLX
                                - Transaction receipt if any, in context to advance payment.
                                - Ad id through which you have contacted the suspect.
                                - Chat/message history with the suspect.
                                - Contact number/email address of the suspect.

                                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                Awaiting reply from you!
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                                  M
                                  Manu84484
                                  from Gurugram, Haryana
                                  Jul 13, 2022
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                                  Website: olx.in

                                  My account got banned for no reason
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    S
                                    Shamsdevel
                                    from Gorakhpur, Uttar Pradesh
                                    Jul 12, 2022
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                                    Address: Rasoolpur dasahribag Gorakhnath, Gorakhpur
                                    Website: [email protected]

                                    My account has been banded.i except
                                    my mistake it will not happen in future so please restart my account
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      P
                                      Pathania13
                                      Jul 12, 2022
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                                      Today my olx account was suspended without any reason. This is unacceptable.
                                      *With in Subject to be read as **without
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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