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Updated: Jun 15, 2025
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OLX India reviews & complaints page 69

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F
Fakruddin Sorangwala
Aug 4, 2021
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Address: Bhagyalaxmi society ajwa road

Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site
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Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    Dibyajyoti patra
    Aug 3, 2021
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    I have never done anything wrong on OLX but they banned my account and even my another account recently and I am very disappointed for their unprofessional behaviour.
    View replies
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      U
      Ummaneni Vanaja
      Aug 3, 2021
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      Address: I dont know plz check your self

      Two days back I want to decide sell my bed that's why I posted my add in olx.one person contact me and he take my number.i posted price 12k he offered 11k for me I said ok and he take my phone pay number first he send one rupee sir isend the money plz check I said no I did not get any amount my phone pay no no sir isend plz Check ok sir do one thing I send the link plz check he said once I opened the link I checked that time he removed my amount in bank account 30k my total salary gone plz take serious action that fraud olx users this type of people suffered lots of olx customers I used olx app last 8years.i am happy with olx but this time I suffered a lot.thatswhy olx reputation gone. His no[protected].vishal omkarnath Singh his name.
      Aug 03, 2021
      Updated by Ummaneni Vanaja       Any update in my complaint
      Verified Support
      Aug 04, 2021
      OLX India Customer Care's response       Dear OLX User,

      Greetings from Team OLX!

      We completely understand your situation and apologize for the inconvenience caused.

      It would be great if you could share the contact details of the person that you are referring to.

      In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      We look forward to serve you better.
      Aug 09, 2021
      Updated by Ummaneni Vanaja       [protected]
      Aug 09, 2021
      Updated by Ummaneni Vanaja       This is my mobile no
      Aug 09, 2021
      Updated by Ummaneni Vanaja       How many times I send her details
      Aug 09, 2021
      Updated by Ummaneni Vanaja       You mark my complaint resolved it is false.my complaint not resolved.who is return back my money.better close this app olx.because suffered lots of people.their loss lot of money.
      View replies
      Any update sir he fraud olx user Gmail ID [protected]@gmail.com
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        M
        mukeshkumar065743
        Aug 3, 2021
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        Yesterday I sell a car but Whitout any reason OLX suspend my account my user id is [protected]
        View replies
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          H
          Heena Qureshi
          Aug 3, 2021
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          My account shows banned when I enter my mobile number, I don’t know why is it showing as I have never breached any olx rules or regulations.
          View replies
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            J
            Jaiprasath Subramani
            Aug 2, 2021
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            My Ad name is Latha Amal illam. I tired to post it twice on 2nd Aug and received failed but amount detected.

            my mobile number [protected]
            View replies
            Dear OLX User,

            We apologize for any inconvenience this may have caused you.
            Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
            For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

            Thanks,
            Team OLX
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              V
              Vikashrao12
              Aug 2, 2021
              Resolved
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              Resolved

              My account got suspended without any reason [protected]. I didn't do anything which may cause my account suspend please recover it back ill be thankful to you
              +1 photos
              Sep 6, 2021
              Complaint marked as Resolved 
              Verified Support
              Aug 03, 2021
              OLX India Customer Care's response               Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                V
                Vikashrao12
                Aug 2, 2021
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                Resolved

                My account got suspended without any reason please recover it

                My account [protected] is suspended by olx without any reason please recover it back...
                +1 photos
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                K
                Kazi Zinedine
                Aug 1, 2021
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                Address: HATIARA, Kolkata-700157

                I recently posted an add and paid for the add promotions for 7 days. But it didn’t appear to be working furthermore it’s seems to have issues with the app as it’s not showing me any chats that the buyers are texting
                View replies
                Dear OLX User,

                We apologize for any inconvenience this may have caused you.
                Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                Thanks,
                Team OLX
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                  H
                  haadisajad
                  Jul 31, 2021
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                  Resolved

                  Address: Khanyar, Srinagar

                  My account was banned yesterday for no reason. What kind of management do you have? Yesterday i uploaded an advertisement and when i opened the app to check the engagement, it was logged out. And since then I’m not able to log back into it. It shows my account is banned! 😡 solve this issue as soon as possible and improve your staff at olx. They are banning genuine accounts for no reason.
                  +1 photos
                  Sep 6, 2021
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 01, 2021
                  OLX India Customer Care's response                   Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    S
                    Shivashankar108
                    Jul 31, 2021
                    Resolved
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                    Resolved

                    Address: GROUND FLOOR, TOWER NO. 3A, DLF CORPORATE PARK, DLF CITY, PHASE-III, M.G. ROAD GURGAON Gurgaon HR IN 122002
                    Website: www.olx.in

                    Order ID : 15476333
                    Ad ID : [protected]

                    Please refund the money I paid for featured ad, as you have rejected my ad
                    +1 photos
                    Sep 1, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Aug 01, 2021
                    OLX India Customer Care's response                     Dear OLX User,

                    We apologize for any inconvenience this may have caused you.
                    Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                    For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                    Thanks,
                    Team OLX
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                      P
                      Priyanshkumar0451
                      Jul 30, 2021
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                      Olx people are very unprofessional and they have banned My olx account without any information, I have signup to Sell some e-commerce product like ladies dresses,

                      My Email id- [protected]@gmail.com
                      View replies
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        S
                        Saba2703
                        Jul 30, 2021
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                        Address: OLX

                        OLX people have banned my account for no reason one day I was searching some flats for rent and as I opened it again after an hour or so my account was suspended. And they r not giving any explanation about that
                        View replies
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          A
                          Adarsh Kansana
                          Jul 30, 2021
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                          My account [protected]@gmail.com is blocked without any prior information...kindly revert it back as soon as possible
                          View replies
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            A
                            Adarsh Kansana
                            Jul 30, 2021
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                            My account whose mail id is [protected]@gmail.com is banned without any prior information...kindly revert it soon as it contains some of the important call details
                            View replies
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              S
                              sahoosujit
                              Jul 30, 2021
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                              Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site.i didn't do any fraudulent or any illegal activities, but they bannned my account without notice, i had important office information there, i couldn't revive them, its a headache for me now, i sent them a email but they reply with this ticket id[protected]its been one week but they didn't resolved this
                              i also tried to open New accounts but they banned all of them, mob -[protected]
                              View replies
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Reply
                              sahoosujit's [Complaint's author] reply, Jul 31, 2021
                              i have already sent mail to support@olx but they didn't reply yet ticket id 18328583
                              please do something ASAP
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                                S
                                sahoosujit
                                Jul 30, 2021
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                                Website: olx.in

                                Olx is a unprofessional policy, they banned my account without any notice, i didn't go against their posting policy, i had important information there i couldn't revive them.
                                and i tried to open new account there but they ban it within a hour even I did not posting a single adv,
                                and they do not have any contact number to contact them, its really a headache for me from last week
                                my mob-[protected]
                                [protected]@gmail.com
                                View replies
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  R
                                  Rocky young
                                  Jul 29, 2021
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                                  Olx india just suspended my account info.[protected]@gmail.com for no reason very unprofessional...they don't even have a contact number to call and inquire
                                  +1 photos
                                  View replies
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    S
                                    ShivaRam Chowdary
                                    Jul 29, 2021
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                                    Address: Patel shopping center,chandavarkar lane,station road Borivali West near Raj Mahal hotel,Mumbai mob: 9324008046
                                    Website: Olx

                                    I saw an ad on olx so called Vishal Mishra-[protected] so I purchased mob from him I.e iPhone pro max.he said it is in clearance stock n Dubai imported that’s why the price is 15000 but it was a China mob nothing can be downloaded. Whenever I m calling he is rejecting n not lifting d call .I want my money….plz resolve this problem…
                                    View replies
                                    Dear OLX User,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the suspect.
                                    - Chat/message history with the suspect.
                                    - Contact number/email address of the suspect.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
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                                      S
                                      Shiva Kumar S
                                      from Pune, Maharashtra
                                      Jul 28, 2021
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                                      Website: Olx.in

                                      Without any reason my OLX account banned by OLX. I did not do any illegal work. I was just chatting with buyers.please activate my account. Email id:ss.[protected]@gmail.com
                                      View replies
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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