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Updated: Oct 7, 2025
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OLX India reviews & complaints page 69

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K
Kaniska Sarkar
Aug 4, 2021
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My ad no [protected]

regarding sale of my hyundai elantra car

for upgradation of the ad i have paid rs. 1499 thru paytm
transaction id upi reference id
[protected]

please. Do the need ful by uograding my ad
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    O
    Offical Ajay
    Aug 4, 2021
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    Address: Gurdaspur

    Muje ok call ayyi c usne mujse olx da code manga tha aur kuch hi ghantee baad Mera Google account banned ho gya
    View replies
    Please my account has suspended please help me
    Reply
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      S
      Sivasamy N
      Aug 4, 2021
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      Address: Bangalore

      There's a verified user called AMS electronics from Bengaluru, I recently purchased a washing machine by paying in full. The first use revealed it is faulty and there is no response from the sellers for two weeks.
      View replies
      Dear OLX User,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

      - Your registered phone number on OLX
      - Transaction receipt if any, in context to advance payment.
      - Ad id through which you have contacted the suspect.
      - Chat/message history with the suspect.
      - Contact number/email address of the suspect.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      Awaiting reply from you!
      Reply
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        F
        Fakruddin Sorangwala
        Aug 4, 2021
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        Address: Bhagyalaxmi society ajwa road

        Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site
        View replies
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          D
          Dibyajyoti patra
          Aug 3, 2021
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          I have never done anything wrong on OLX but they banned my account and even my another account recently and I am very disappointed for their unprofessional behaviour.
          View replies
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            U
            Ummaneni Vanaja
            Aug 3, 2021
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            Address: I dont know plz check your self

            Two days back I want to decide sell my bed that's why I posted my add in olx.one person contact me and he take my number.i posted price 12k he offered 11k for me I said ok and he take my phone pay number first he send one rupee sir isend the money plz check I said no I did not get any amount my phone pay no no sir isend plz Check ok sir do one thing I send the link plz check he said once I opened the link I checked that time he removed my amount in bank account 30k my total salary gone plz take serious action that fraud olx users this type of people suffered lots of olx customers I used olx app last 8years.i am happy with olx but this time I suffered a lot.thatswhy olx reputation gone. His no[protected].vishal omkarnath Singh his name.
            Aug 03, 2021
            Updated by Ummaneni Vanaja             Any update in my complaint
            Verified Support
            Aug 04, 2021
            OLX India Customer Care's response             Dear OLX User,

            Greetings from Team OLX!

            We completely understand your situation and apologize for the inconvenience caused.

            It would be great if you could share the contact details of the person that you are referring to.

            In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            We look forward to serve you better.
            Aug 09, 2021
            Updated by Ummaneni Vanaja             [protected]
            Aug 09, 2021
            Updated by Ummaneni Vanaja             This is my mobile no
            Aug 09, 2021
            Updated by Ummaneni Vanaja             How many times I send her details
            Aug 09, 2021
            Updated by Ummaneni Vanaja             You mark my complaint resolved it is false.my complaint not resolved.who is return back my money.better close this app olx.because suffered lots of people.their loss lot of money.
            View replies
            Any update sir he fraud olx user Gmail ID [protected]@gmail.com
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              M
              mukeshkumar065743
              Aug 3, 2021
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              Yesterday I sell a car but Whitout any reason OLX suspend my account my user id is [protected]
              View replies
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                H
                Heena Qureshi
                Aug 3, 2021
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                My account shows banned when I enter my mobile number, I don’t know why is it showing as I have never breached any olx rules or regulations.
                View replies
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  J
                  Jaiprasath Subramani
                  Aug 2, 2021
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                  My Ad name is Latha Amal illam. I tired to post it twice on 2nd Aug and received failed but amount detected.

                  my mobile number [protected]
                  View replies
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you.
                  Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                  For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                  Thanks,
                  Team OLX
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                    V
                    Vikashrao12
                    Aug 2, 2021
                    Resolved
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                    Resolved

                    My account got suspended without any reason [protected]. I didn't do anything which may cause my account suspend please recover it back ill be thankful to you
                    Sep 6, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Aug 03, 2021
                    OLX India Customer Care's response                     Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      V
                      Vikashrao12
                      Aug 2, 2021
                      Resolved
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                      Resolved

                      My account got suspended without any reason please recover it

                      My account [protected] is suspended by olx without any reason please recover it back...
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                      K
                      Kazi Zinedine
                      Aug 1, 2021
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                      Address: HATIARA, Kolkata-700157

                      I recently posted an add and paid for the add promotions for 7 days. But it didn’t appear to be working furthermore it’s seems to have issues with the app as it’s not showing me any chats that the buyers are texting
                      View replies
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you.
                      Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                      For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                      Thanks,
                      Team OLX
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                        H
                        haadisajad
                        Jul 31, 2021
                        Resolved
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                        Resolved

                        Address: Khanyar, Srinagar

                        My account was banned yesterday for no reason. What kind of management do you have? Yesterday i uploaded an advertisement and when i opened the app to check the engagement, it was logged out. And since then I’m not able to log back into it. It shows my account is banned! 😡 solve this issue as soon as possible and improve your staff at olx. They are banning genuine accounts for no reason.
                        Sep 6, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 01, 2021
                        OLX India Customer Care's response                         Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          S
                          Shivashankar108
                          Jul 31, 2021
                          Resolved
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                          Resolved

                          Address: GROUND FLOOR, TOWER NO. 3A, DLF CORPORATE PARK, DLF CITY, PHASE-III, M.G. ROAD GURGAON Gurgaon HR IN 122002
                          Website: www.olx.in

                          Order ID : 15476333
                          Ad ID : [protected]

                          Please refund the money I paid for featured ad, as you have rejected my ad
                          Sep 1, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Aug 01, 2021
                          OLX India Customer Care's response                           Dear OLX User,

                          We apologize for any inconvenience this may have caused you.
                          Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                          For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                          Thanks,
                          Team OLX
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                            P
                            Priyanshkumar0451
                            Jul 30, 2021
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                            Olx people are very unprofessional and they have banned My olx account without any information, I have signup to Sell some e-commerce product like ladies dresses,

                            My Email id- [protected]@gmail.com
                            View replies
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
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                              S
                              Saba2703
                              Jul 30, 2021
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                              Address: OLX

                              OLX people have banned my account for no reason one day I was searching some flats for rent and as I opened it again after an hour or so my account was suspended. And they r not giving any explanation about that
                              View replies
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Reply
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                                A
                                Adarsh Kansana
                                Jul 30, 2021
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                                My account [protected]@gmail.com is blocked without any prior information...kindly revert it back as soon as possible
                                View replies
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  Adarsh Kansana
                                  Jul 30, 2021
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                                  My account whose mail id is [protected]@gmail.com is banned without any prior information...kindly revert it soon as it contains some of the important call details
                                  View replies
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Reply
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                                    S
                                    sahoosujit
                                    Jul 30, 2021
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                                    Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site.i didn't do any fraudulent or any illegal activities, but they bannned my account without notice, i had important office information there, i couldn't revive them, its a headache for me now, i sent them a email but they reply with this ticket id[protected]its been one week but they didn't resolved this
                                    i also tried to open New accounts but they banned all of them, mob -[protected]
                                    View replies
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Reply
                                    sahoosujit's [Complaint's author] reply, Jul 31, 2021
                                    i have already sent mail to support@olx but they didn't reply yet ticket id 18328583
                                    please do something ASAP
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                                      S
                                      sahoosujit
                                      Jul 30, 2021
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                                      Website: olx.in

                                      Olx is a unprofessional policy, they banned my account without any notice, i didn't go against their posting policy, i had important information there i couldn't revive them.
                                      and i tried to open new account there but they ban it within a hour even I did not posting a single adv,
                                      and they do not have any contact number to contact them, its really a headache for me from last week
                                      my mob-[protected]
                                      [protected]@gmail.com
                                      View replies
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Reply
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