Claimed

OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
Resolved
2856
Unresolved
1858
Contacts

File a complaint to OLX India

Having problems with OLX India?

File a complaint and get it resolved by OLX India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OLX India reviews & complaints page 72

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mathew1972
Jul 18, 2021
Report
Copy

Address: pune
Website: UNNECESSARY SUSPENSION AND BANNING

Dear Sir
I dont understand why this olx is being used widely, it is being used often and then suspended or banned without any information.
Please i request the higher authority to unsuspend or unban the use of olx otherwise people will not trust this site otherwise better remove it from the social media.
Please check whose account is suspended or banned and restart theirs otherwise it will create a bad image on OLX
thanks
MATHEW PETER BRAGANZA
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Anil910
    Jul 17, 2021
    Resolved
    Report
    Copy
    Resolved

    Dear Sir,
    All of a sudden yesterday my OLX account has been ban without any notice. I am the member since for many years. I don't know why it happens. It is my humble request to unban my account .
    Regards,
    Anil
    Aug 18, 2021
    Complaint marked as Resolved 
    Verified Support
    Jul 18, 2021
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nishu805356
      Jul 17, 2021
      Resolved
      Report
      Copy
      Resolved

      I have uploaded an ad on olx for selling mobile phone. it got live but after some time my account got banned without any reason.
      The gmail account associated with my account is [protected]@gmail.com
      Aug 18, 2021
      Complaint marked as Resolved 
      Verified Support
      Jul 18, 2021
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Tarvinder Kaur Lamba
        Jul 17, 2021
        Report
        Copy

        Suddenly my olx account shows as suspended. Kindly resolve it so that it's back in working condition
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kushal chand
          Jul 16, 2021
          Report
          Copy

          Fraud money fraud
          Dear OLX User,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

          - Your registered phone number on OLX
          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the suspect.
          - Chat/message history with the suspect.
          - Contact number/email address of the suspect.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          Awaiting reply from you!
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sesimi
            Jul 16, 2021
            Report
            Copy

            I am unable to access my olx account because it got suspended out of the blue without any notice. I have no idea what I've been doing wrong, is there some way I can get it back as it has chats on many possible employment opportunities and I need it? Pls help.
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sesimi
              Jul 16, 2021
              Resolved
              Report
              Copy
              Resolved

              Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a car to sell and service to sell email id is [protected]@gmail.com
              Aug 19, 2021
              Complaint marked as Resolved 
              Verified Support
              Jul 17, 2021
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mk verma12
                Jul 14, 2021
                Resolved
                Report
                Copy
                Resolved

                Address: [email protected]

                I recently got my two account suspended for absolutely no reason at all and I am no longer able to further be in touch with some serious deals of electronics through olx! And they provide no reason as to why this is happening!! I'm frustrated and I sort out many best deals and talked to many dealers but unfortunately my account got suspended please make me accessible to my account as soon as possible .
                Aug 17, 2021
                Complaint marked as Resolved 
                Verified Support
                Jul 16, 2021
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kartik Lowanshi
                  Jul 13, 2021
                  Report
                  Copy

                  Address: Gowliyer

                  Dear sir indian army ke name se dhokha de rha vaykti name vimlesh batakar mujhe 17500 rupe lute liye sir uska mo no av v chalu sir uska mo no [protected] ye ki usne ispe phone baat ki he account no Department courier service account [protected]

                  IFSC CODE UTIB0001558

                  HOLDER NAME ANKIT KUMAR pls sir help me mene tu 3k student hun sir please help you sir or ek no or he jo Delbert boy je naam se mujhe aaya tha [protected] praveen naam he
                  Dear OLX User,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the suspect.
                  - Chat/message history with the suspect.
                  - Contact number/email address of the suspect.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  Awaiting reply from you!
                  Helpful
                  4 other people found this review helpful
                  4 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Amathis
                    Jul 13, 2021
                    Report
                    Copy

                    Today I brought new sim card and today only I tried to rent the property but in no time my account got suspended.. And same thing happened with my previous account.
                    Please help me out
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rishab Lohia
                      Jul 11, 2021
                      Report
                      Copy

                      My account get suspended for no reason .
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kumarnishad121
                        Jul 10, 2021
                        Report
                        Copy

                        Olx account has been suspended without any reason. We had tried a lot to reset and drop an email from registered email I'd but not working.

                        Request you to unbanned my olx account
                        Email I'd - [protected]@gmail.com
                        Phone- [protected]

                        Regards
                        Yogesh
                        Verified Support
                        Jul 11, 2021
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Jul 15, 2021
                        Updated by Kumarnishad121
                        Registered email I'd - [protected]@gmail.com
                        Registered no. - [protected]
                        Email id- [protected]@gmail.com
                        Registered number- [protected]
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          1
                          12 35
                          Jul 10, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          OLX have banned my account without giving proper reasons or warning.
                          When I tried to make a new account from another number/mail Id it banned my new account as well.
                          And they have not provided anyway to resolve the issue or talk to their customer service executive.
                          Aug 11, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 11, 2021
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
                          Sep 16, 2021
                          Updated by 12 35
                          The email which you gave doesn't work, you didn't resolved my query
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Deepna Arora
                            Jul 10, 2021
                            Report
                            Copy

                            Address: House no 290, street no. 2, roop vihar colony, aara road Moga 142001

                            Our three accounts which belongs to the same family with contact no. [protected], [protected], [protected] are banned for some reason due to which we are unable to post any advertisement. Kindly resolve the issue as soon as possible and revert back.
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Report
                              Copy

                              Address: FIDUCIA VENTURE, KANTA PUKUR ROAD, RANGBAHAR BLDG., GR. FLOOR, NEAR HINDI SCHOOL, P.O: MOGRA, DIST.: HOOGHLY, WEST BENGAL, INDIA, 712148.

                              Dear OLX Team,

                              Greetings for the day!!

                              I Vibekananda Kumar (OLX MOBILE NO.: [protected]), as we spoke in the morning, I repeat it here in this mail again and attaching (GDE NO 458, DT 09-07-21.pdf) the copy of my GDE No: 458, Dt. 09/07/21 registered at Mogra P.S., Dist.: Hooghly, West Bengal, Pin: 712148.

                              The Ref No. of the conversation between us & OLX Customer Care is: 17949405 dt. 09/07/2021.

                              I came into a conversation with an OLX seller (BVR, Mobile No.: [protected], OLX SELLER PROFILE LINK: www.olx.in/profile/[protected] regarding the purchase of old 2 (Two) nos. supermarket racks in Rs. 3, 000.00.Out of which 50% i.e. amount into Rs.1, 500.00 was paid in advance from our Axis Bank business account.

                              We made NEFT for the advance amount on 06/07/2021 i.e. Rs. 1, 500.00, after transferring the amount, seller’s behaviour was suspicious, several time called him but didn’t respond & despite seeing all the messages send to him on WhatsApp there was no reply.

                              Today on OLX itself the seller account was marked as “suspicious” & noticed the profile will be deleted within 14 (fourteen) days. On this issue, OLX over the telephone instructed us to file an GD against the seller to our nearest police station.

                              All the documents attached below regarding the issue which would help the law-keeping body to take necessary actions against the seller who is involved in malpractice.

                              OLX SELLER PROFILE LINK: www.olx.in/profile/[protected]

                              SELLER BANK A/C. DETAIL: B. VASANTH,

                              A/c. No.: [protected]
                              IFSC: IBKL0000194, IDBI BANK, T NAGAR BRANCH.

                              Bank Address: 1st Floor, Devi Arihant, 24, 2, Old No 16, Dr Nair Road, T. Nagar, Chennai, Tamil Nadu, 600 017. Customer Care No.: [protected].

                              TRANSFER AMOUNT: RS.1, 500.00

                              TRANSFER REF. ID:[protected], Dt.: 06/07/2021 From: Axis Bank (IFSC: UTIB0004127),

                              Please take necessary actions against the seller mentioned above so that the concern person/group is not able to do this kind of act again & return my full transferred money i.e. Rs.1, 500.00 to Fiducia Venture.

                              For any doubts, please do not hesitate to get back to us. You can always reach out to us in case you require any assistance.

                              Regards,
                              Vibekananda Kumar
                              OLX MOBILE NO.: [protected]
                              Managing Partner | Fiducia Venture | GRAINKAâ„¢
                              [protected] | vibekanand.[protected]@grainka.com | www.grainka.com
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dhanvan Rikith
                                Jul 8, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Olx people are so unprofessional they have banned my account for no reason. Please help me to recover from this.
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pavithrabalaji
                                  Jul 8, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  A man named Parmil Kumar posted a dio bike for sale and when I enquired to buy. He said He pay 3000 urgently and also 5100 urgently for transport. I agreed and payed just before. After paying i received a alert from olx about that guy. And when i searched online. I reached here. He said tomorrow 09/07/2021 morning 8 o'clock I will receive bike. How can I catch that fraud. Please help me Am in urgent.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Dear OLX User,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the suspect.
                                  - Chat/message history with the suspect.
                                  - Contact number/email address of the suspect.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  Awaiting reply from you!
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nahida11
                                    Jul 8, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    The guy named seerapu kanaka penta rao, used his olx name as aman by selling his fridge, we contacted him and said we will only give 500 rs in advance for transport and rest om delivery but he fooled us in any way possible that he is an army man he have to show receipt and transfer 3150 and after denying it he started to threaten us that he will file a case for ordering and not giving the money and all so after trusting him, we had to transfer 3150, after that he said that the transfer is wrong u have to transfer it in different way so we told him give us our money back and we will do it in the right method and he denied for it and said make the payment again i will give you the money back, but there we had a feeling that this is a scam and we did a little research and found out that he did the same fraud with different people and hence after that he blocked our no. He is disguised as an army man
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Dear OLX User,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the suspect.
                                    - Chat/message history with the suspect.
                                    - Contact number/email address of the suspect.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sandheep0577
                                      Jul 8, 2021
                                      Report
                                      Copy

                                      How can my account banned only for browsing in mobile categories.. even for buying also if we get banned whats the use of the OLX India. Even I have linked my Facebook ID and all possible ways for verifying but no use. Simply team OLX is not very accurate in tracing the frauds and banning all people simply without any reason..
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        reachadeel
                                        Jul 8, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I was primarily looking for 3 items in the last few days. A new home, a used refrigerator and a wii console. A lot of good prospects were in touch with. When I logged in yesterday, I found that the account was banned for some unknown reason.
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit