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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 72

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S
sesimi
Jul 16, 2021
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I am unable to access my olx account because it got suspended out of the blue without any notice. I have no idea what I've been doing wrong, is there some way I can get it back as it has chats on many possible employment opportunities and I need it? Pls help.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    sesimi
    Jul 16, 2021
    Resolved
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    Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a car to sell and service to sell email id is [protected]@gmail.com
    +1 photos
    Aug 19, 2021
    Complaint marked as Resolved 
    Verified Support
    Jul 17, 2021
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      M
      mk verma12
      Jul 14, 2021
      Resolved
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      Address: [email protected]

      I recently got my two account suspended for absolutely no reason at all and I am no longer able to further be in touch with some serious deals of electronics through olx! And they provide no reason as to why this is happening!! I'm frustrated and I sort out many best deals and talked to many dealers but unfortunately my account got suspended please make me accessible to my account as soon as possible .
      +1 photos
      Aug 17, 2021
      Complaint marked as Resolved 
      Verified Support
      Jul 16, 2021
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        K
        Kartik Lowanshi
        Jul 13, 2021
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        Address: Gowliyer

        Dear sir indian army ke name se dhokha de rha vaykti name vimlesh batakar mujhe 17500 rupe lute liye sir uska mo no av v chalu sir uska mo no [protected] ye ki usne ispe phone baat ki he account no Department courier service account [protected]

        IFSC CODE UTIB0001558

        HOLDER NAME ANKIT KUMAR pls sir help me mene tu 3k student hun sir please help you sir or ek no or he jo Delbert boy je naam se mujhe aaya tha [protected] praveen naam he
        +1 photos
        Dear OLX User,

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

        - Your registered phone number on OLX
        - Transaction receipt if any, in context to advance payment.
        - Ad id through which you have contacted the suspect.
        - Chat/message history with the suspect.
        - Contact number/email address of the suspect.

        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

        Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

        Awaiting reply from you!
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          A
          Amathis
          Jul 13, 2021
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          Today I brought new sim card and today only I tried to rent the property but in no time my account got suspended.. And same thing happened with my previous account.
          Please help me out
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            R
            Rishab Lohia
            Jul 11, 2021
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            My account get suspended for no reason .
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              K
              Kumarnishad121
              Jul 10, 2021
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              Olx account has been suspended without any reason. We had tried a lot to reset and drop an email from registered email I'd but not working.

              Request you to unbanned my olx account
              Email I'd - [protected]@gmail.com
              Phone- [protected]

              Regards
              Yogesh
              +1 photos
              Verified Support
              Jul 11, 2021
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Jul 15, 2021
              Updated by Kumarnishad121
              Registered email I'd - [protected]@gmail.com
              Registered no. - [protected]
              Email id- [protected]@gmail.com
              Registered number- [protected]
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                12 35
                Jul 10, 2021
                Resolved
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                Resolved

                OLX have banned my account without giving proper reasons or warning.
                When I tried to make a new account from another number/mail Id it banned my new account as well.
                And they have not provided anyway to resolve the issue or talk to their customer service executive.
                Aug 11, 2021
                Complaint marked as Resolved 
                Verified Support
                Jul 11, 2021
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Sep 16, 2021
                Updated by 12 35
                The email which you gave doesn't work, you didn't resolved my query
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                  D
                  Deepna Arora
                  Jul 10, 2021
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                  Address: House no 290, street no. 2, roop vihar colony, aara road Moga 142001

                  Our three accounts which belongs to the same family with contact no. [protected], [protected], [protected] are banned for some reason due to which we are unable to post any advertisement. Kindly resolve the issue as soon as possible and revert back.
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    K
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                    Address: FIDUCIA VENTURE, KANTA PUKUR ROAD, RANGBAHAR BLDG., GR. FLOOR, NEAR HINDI SCHOOL, P.O: MOGRA, DIST.: HOOGHLY, WEST BENGAL, INDIA, 712148.

                    Dear OLX Team,

                    Greetings for the day!!

                    I Vibekananda Kumar (OLX MOBILE NO.: [protected]), as we spoke in the morning, I repeat it here in this mail again and attaching (GDE NO 458, DT 09-07-21.pdf) the copy of my GDE No: 458, Dt. 09/07/21 registered at Mogra P.S., Dist.: Hooghly, West Bengal, Pin: 712148.

                    The Ref No. of the conversation between us & OLX Customer Care is: 17949405 dt. 09/07/2021.

                    I came into a conversation with an OLX seller (BVR, Mobile No.: [protected], OLX SELLER PROFILE LINK: www.olx.in/profile/[protected] regarding the purchase of old 2 (Two) nos. supermarket racks in Rs. 3, 000.00.Out of which 50% i.e. amount into Rs.1, 500.00 was paid in advance from our Axis Bank business account.

                    We made NEFT for the advance amount on 06/07/2021 i.e. Rs. 1, 500.00, after transferring the amount, seller’s behaviour was suspicious, several time called him but didn’t respond & despite seeing all the messages send to him on WhatsApp there was no reply.

                    Today on OLX itself the seller account was marked as “suspicious” & noticed the profile will be deleted within 14 (fourteen) days. On this issue, OLX over the telephone instructed us to file an GD against the seller to our nearest police station.

                    All the documents attached below regarding the issue which would help the law-keeping body to take necessary actions against the seller who is involved in malpractice.

                    OLX SELLER PROFILE LINK: www.olx.in/profile/[protected]

                    SELLER BANK A/C. DETAIL: B. VASANTH,

                    A/c. No.: [protected]
                    IFSC: IBKL0000194, IDBI BANK, T NAGAR BRANCH.

                    Bank Address: 1st Floor, Devi Arihant, 24, 2, Old No 16, Dr Nair Road, T. Nagar, Chennai, Tamil Nadu, 600 017. Customer Care No.: [protected].

                    TRANSFER AMOUNT: RS.1, 500.00

                    TRANSFER REF. ID:[protected], Dt.: 06/07/2021 From: Axis Bank (IFSC: UTIB0004127),

                    Please take necessary actions against the seller mentioned above so that the concern person/group is not able to do this kind of act again & return my full transferred money i.e. Rs.1, 500.00 to Fiducia Venture.

                    For any doubts, please do not hesitate to get back to us. You can always reach out to us in case you require any assistance.

                    Regards,
                    Vibekananda Kumar
                    OLX MOBILE NO.: [protected]
                    Managing Partner | Fiducia Venture | GRAINKA™
                    [protected] | vibekanand.[protected]@grainka.com | www.grainka.com
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                      D
                      Dhanvan Rikith
                      Jul 8, 2021
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                      Olx people are so unprofessional they have banned my account for no reason. Please help me to recover from this.
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        P
                        Pavithrabalaji
                        Jul 8, 2021
                        Resolved
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                        Resolved

                        A man named Parmil Kumar posted a dio bike for sale and when I enquired to buy. He said He pay 3000 urgently and also 5100 urgently for transport. I agreed and payed just before. After paying i received a alert from olx about that guy. And when i searched online. I reached here. He said tomorrow 09/07/2021 morning 8 o'clock I will receive bike. How can I catch that fraud. Please help me Am in urgent.
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
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                          N
                          Nahida11
                          Jul 8, 2021
                          Resolved
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                          Resolved

                          The guy named seerapu kanaka penta rao, used his olx name as aman by selling his fridge, we contacted him and said we will only give 500 rs in advance for transport and rest om delivery but he fooled us in any way possible that he is an army man he have to show receipt and transfer 3150 and after denying it he started to threaten us that he will file a case for ordering and not giving the money and all so after trusting him, we had to transfer 3150, after that he said that the transfer is wrong u have to transfer it in different way so we told him give us our money back and we will do it in the right method and he denied for it and said make the payment again i will give you the money back, but there we had a feeling that this is a scam and we did a little research and found out that he did the same fraud with different people and hence after that he blocked our no. He is disguised as an army man
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Dear OLX User,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                          - Your registered phone number on OLX
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the suspect.
                          - Chat/message history with the suspect.
                          - Contact number/email address of the suspect.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          Awaiting reply from you!
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                            S
                            Sandheep0577
                            Jul 8, 2021
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                            How can my account banned only for browsing in mobile categories.. even for buying also if we get banned whats the use of the OLX India. Even I have linked my Facebook ID and all possible ways for verifying but no use. Simply team OLX is not very accurate in tracing the frauds and banning all people simply without any reason..
                            +1 photos
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                              R
                              reachadeel
                              Jul 8, 2021
                              Resolved
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                              Resolved

                              I was primarily looking for 3 items in the last few days. A new home, a used refrigerator and a wii console. A lot of good prospects were in touch with. When I logged in yesterday, I found that the account was banned for some unknown reason.
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                S
                                Sree Yellela
                                Jul 8, 2021
                                Resolved
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                                Resolved

                                My account have been banned, and I don’t see a reason why.
                                I have posted an ad and got some offers, which i could probably lose now.
                                Please look into it.
                                Thank you.
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  abhishek0792
                                  Jul 7, 2021
                                  Resolved
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                                  Resolved

                                  Address: DLF CORPORATE PARK,GROUND FLOORTOWER-3 A, DLF CITY PH-III,MG ROADGURGAON179HR

                                  Whenever we are buying on olx we have to contact with person but when we send a message to seller olx bans account my 10 accounts have been banned on 10 different phones please do something
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    Hemant 55
                                    Jul 7, 2021
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                                    I am was using my olx but it suddenly banned even I not breach any olx guidance. I request you to reactivate my account as soon as possible.
                                    And I also send my complaint too through there gmail, in few second I got auto generated mail saying that contact us using 'contact us' option on their website. But how can use their website or contact option because I am unable to login. There are many fraudster in olx doing fraud with people but olx not ban there account, but they definitely ban genuine customer. If can't differentiate fraud and genuine customer then why you doing heavy advertising.
                                    Please reactivate my account as soon as.
                                    I have not done any type of fraud. Even you banned my account.
                                    +1 photos
                                    Jul 08, 2021
                                    Updated by Hemant 55
                                    Still no response from olx
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                                      Hemant 55
                                      Jul 7, 2021
                                      Resolved
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                                      Resolved

                                      Website: www.olx.in

                                      I am was using my olx but it suddenly banned even I not breach any olx guidance. I request you to reactivate my account as soon as possible.
                                      Thank you
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      And I also send my complaint to through there gmail, in few second I got auto generated mail saying that contact us using "contact us" option on their website. But how can use contact option on there site because I am unable to login. There are many fraudster in olx doing fraud with people but olx not ban there account, but they definitely ban genuine customer. If can't differentiate fraud and genuine customer then why you doing heavy advertising.

                                      My account is banned for no reason. - Comment #3856343 - Image #0
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Hemant 55's [Complaint's author] reply, Jul 9, 2021
                                      I already mailed you, but I only get got auto generated mail saying that Auto Response: Unmonitored Mailbox. Please now help or reactivate my account.
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                                        Yash1096
                                        Jul 6, 2021
                                        Resolved
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                                        Resolved

                                        Website: www.olx.com

                                        I dont know why OLX even exists if they are unable to verify potential fraudsters.
                                        Few months back there were fraudsters who tricked me and allegedly withdraw my money from my bank account. And instead of seizing there account OLX banned my account and I dont know why.
                                        And now I am trying to sell again by trusting OLX and what I saw was blunder. They suspended my account for no reason.
                                        OLX should determine such kind of frauds and take necessary action againt these fraudsters and in place of that they are suspending accounts of those who are victim of such frauds.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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