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Updated: Jun 15, 2025
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OLX India reviews & complaints page 71

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G
Gõvind
Jul 22, 2021
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Why my OLX account is suspended? What is the reason? I have 2 different accounts with different numbers both are suspended. For no reason. I need my account back again .
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    R
    ReshmiHaridas
    Jul 22, 2021
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    My account got suspended today and I am not informed regarding the reason for it.

    Pls let me know the reason for the suspension and how the same can be released.
    View replies
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      H
      Himanshusince97
      Jul 22, 2021
      Resolved
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      Resolved

      Website: www.olx.in

      OLX has banned my account and I wrote to them about my concern twice within these two days and I haven't heard any communications from them within this timeframe except the complaint number.

      Although all the protocols were being followed by me, I don't know why OLX has done this. These types of problems shouldn't occur and if they occur, organization should look into this and unlock/unban the account ASAP. In this case, nothing like this is happening and I am very embarassed with the issue which is being caused by OLX.

      Reg. email: [protected]@gmail.com
      Reg. Mobile: +91 [protected]
      +1 photos
      Aug 27, 2021
      Complaint marked as Resolved 
      Verified Support
      Jul 23, 2021
      OLX India Customer Care's response       Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        S
        SSett
        Jul 21, 2021
        Resolved
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        Resolved

        Address: Kolkata

        I found my account has been banned surprisingly. monojit.[protected]@gmail.com I'd ssh***[protected]@gmail.com and phone no. 916*****32
        +1 photos
        Aug 22, 2021
        Complaint marked as Resolved 
        Verified Support
        Jul 22, 2021
        OLX India Customer Care's response         Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
        View replies
        Why my account is banded please unbanded my OLX account
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          A
          Ayish
          Jul 21, 2021
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          My account has been banned even while i was following all the protocols
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          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            K
            Kumarnishad121
            Jul 20, 2021
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            Even we had provided all the details. My account is still not activated.

            Olx email id- [protected]@gmail.com
            Olx mobile no. - [protected]

            Request you to kindly reactivate my Olx account.

            Regards
            Yogesh
            View replies
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              B
              Batman Superman
              Jul 20, 2021
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              Address: 262,C.Gengampet, Thiruvannamalai,606702

              My olx account was deactivated so please recativate my olx account sir.please do favour for me Thank you
              View replies
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                R
                RAJESH RAJESHf
                Jul 20, 2021
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                Address: 262,C.Gengampet, Thiruvannamalai,606702
                Website: OLX.IN

                Plz sir unblock my OLX account
                View replies
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  R
                  RAJESH RAJESHf
                  Jul 20, 2021
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                  Address: 262,C.Gengampet, Thiruvannamalai,606702

                  My olx account was deactivated so please recativate my olx account sir.please do favour for me Thank you
                  View replies
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Reply
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                    J
                    jack 002
                    Jul 20, 2021
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                    Address: A-8/21, First Floor Vasant Vihar New Delhi Delhi India 110057
                    Website: www.olx.in

                    My accounts are suspended from last 1 year but why my account suspended I don't know. They don't give any reason.
                    please help …
                    View replies
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      S
                      saurabh chourasiya
                      Jul 20, 2021
                      Resolved
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                      Resolved

                      So it's 3rd day regularly I'm trying to contact the olx professionals, have made complains here, got their replies to my mail with message 'Mail us at blah blah' what mail they're providing and when I do mail again on their provided email what I get...I'm attaching file what I get when I try to send mail to them and When I try to contact them directly from their website, it keep showing error. So now tell me what should I do?
                      I never expected any such unprofessional behaviour from this big company..

                      I do not want to contact anywhere now..because I've already tried 3 days regularly, you guys clearly tell me, going to unban my account or not?

                      If not, give me proper reason, why you ban my account with proof.

                      My registered mobile on olx is [protected]
                      With the same email.

                      Thank you
                      +2 photos
                      Aug 22, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 21, 2021
                      OLX India Customer Care's response                       Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        S
                        saurabh chourasiya
                        Jul 19, 2021
                        Resolved
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                        Resolved

                        Yesterday complained and got replied but It was a very bad experience and when I tried to reply on same email, it was refering me to website and what I'm getting in website is just an error..so is there no proper ways to talk to this company?
                        I want contact details to directly talk.
                        No more emails.
                        Tell me why my account banned?
                        Here I'm, take my adhar if you need proof, what else you need?

                        I'm attaching a pic i what I get when trying to contact us option in your website..
                        +2 photos
                        Aug 25, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 20, 2021
                        OLX India Customer Care's response                         Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          V
                          Vinodmkumar
                          Jul 19, 2021
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                          My account was banned with giving any explanation may i know why was it suspended
                          View replies
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
                          Reply
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                            W
                            world wide
                            Jul 18, 2021
                            Resolved
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                            Resolved

                            I poated my samsung galaxy s10 add after 1 day it automatically logged out when i tried to login my says my account has been suspended.
                            +1 photos
                            Sep 1, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 20, 2021
                            OLX India Customer Care's response                             Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              S
                              saurabh chourasiya
                              Jul 18, 2021
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                              Dear Sir/Mam, It's really unprofessional, banning account without telling not any reason and when I tried 2nd account, they banned that too..I was finding rooms in olx, did some messages to room/flat owners..and suddenly my account got banned..It's really urgent for me..So please unban my account.

                              Contact details-

                              Email- [protected]@gmail.com
                              Contact number- [protected]
                              View replies
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Reply
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                                S
                                Sharmin Budhwani
                                from Mumbai, Maharashtra
                                Jul 18, 2021
                                Resolved
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                                Resolved

                                Address: Mumbai

                                Respected Sir/Madam,
                                I was searching for a second hand car on OLX india and one person claimed himself from indian army wanted to sell his car for 1, 25, 000 as his base cp was shifting from Nasik to Jammu. I told him ok I what to see car he said that he is from army so he can't meet us and we shall need to get Negative RTPCR report and will not get permission from army. He said that the courier service boy will talk to you
                                and drop the car at my place after some payments. I blindly trusted him in good faith that he is a genuine person and is from our indian army and i transferred the amount in Google Pay account via 4 transactions.
                                My humble request to you is please try and get us our refund, we belong to a middle class family whose only dream was to buy a second hand car.
                                +2 photos
                                Aug 22, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                Jul 20, 2021
                                OLX India Customer Care's response                                 Dear OLX User,

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                - Your registered phone number on OLX
                                - Transaction receipt if any, in context to advance payment.
                                - Ad id through which you have contacted the suspect.
                                - Chat/message history with the suspect.
                                - Contact number/email address of the suspect.

                                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                Awaiting reply from you!
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                                  M
                                  mathew1972
                                  Jul 18, 2021
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                                  Address: pune
                                  Website: UNNECESSARY SUSPENSION AND BANNING

                                  Dear Sir
                                  I dont understand why this olx is being used widely, it is being used often and then suspended or banned without any information.
                                  Please i request the higher authority to unsuspend or unban the use of olx otherwise people will not trust this site otherwise better remove it from the social media.
                                  Please check whose account is suspended or banned and restart theirs otherwise it will create a bad image on OLX
                                  thanks
                                  MATHEW PETER BRAGANZA
                                  View replies
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Reply
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                                    A
                                    Anil910
                                    Jul 17, 2021
                                    Resolved
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                                    Resolved

                                    Dear Sir,
                                    All of a sudden yesterday my OLX account has been ban without any notice. I am the member since for many years. I don't know why it happens. It is my humble request to unban my account .
                                    Regards,
                                    Anil
                                    +1 photos
                                    Aug 18, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 18, 2021
                                    OLX India Customer Care's response                                     Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      N
                                      Nishu805356
                                      Jul 17, 2021
                                      Resolved
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                                      Resolved

                                      I have uploaded an ad on olx for selling mobile phone. it got live but after some time my account got banned without any reason.
                                      The gmail account associated with my account is [protected]@gmail.com
                                      +1 photos
                                      Aug 18, 2021
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 18, 2021
                                      OLX India Customer Care's response                                       Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        T
                                        Tarvinder Kaur Lamba
                                        Jul 17, 2021
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                                        Suddenly my olx account shows as suspended. Kindly resolve it so that it's back in working condition
                                        View replies
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
                                        Reply
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