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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2855
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1858
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OLX India reviews & complaints page 71

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J
Jhonny Blaze
Jul 23, 2021
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I didn't even posted a add but I was scrolling and looking for earpods and boom 💥 my account is banned...
I don't even know how it's baned my account... Please try to help me out
My email id [protected]@gmail.com
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    K
    Kings Party Events
    Jul 23, 2021
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    Address: Rajkot

    I was having account from last 4...5 years on name of kings party
    Yesterday i put one mobile to sell
    I upload pictures and i share details...
    I got good response but within short time notification has came that me account has get suspended
    Olx team must check matter...
    I m an old costomer... And thete was no reason for suspended
    I want my account back asap
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      K
      KamleshPatel878
      Jul 23, 2021
      Resolved
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      Resolved

      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted job requirements email id is [protected]@gmail.com
      Aug 24, 2021
      Complaint marked as Resolved 
      Verified Support
      Jul 24, 2021
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted job requirements .
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        G
        Gõvind
        Jul 22, 2021
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        Why my OLX account is suspended? What is the reason? I have 2 different accounts with different numbers both are suspended. For no reason. I need my account back again .
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          R
          ReshmiHaridas
          Jul 22, 2021
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          My account got suspended today and I am not informed regarding the reason for it.

          Pls let me know the reason for the suspension and how the same can be released.
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            H
            Himanshusince97
            Jul 22, 2021
            Resolved
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            Resolved

            Website: www.olx.in

            OLX has banned my account and I wrote to them about my concern twice within these two days and I haven't heard any communications from them within this timeframe except the complaint number.

            Although all the protocols were being followed by me, I don't know why OLX has done this. These types of problems shouldn't occur and if they occur, organization should look into this and unlock/unban the account ASAP. In this case, nothing like this is happening and I am very embarassed with the issue which is being caused by OLX.

            Reg. email: [protected]@gmail.com
            Reg. Mobile: +91 [protected]
            Aug 27, 2021
            Complaint marked as Resolved 
            Verified Support
            Jul 23, 2021
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              S
              SSett
              Jul 21, 2021
              Resolved
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              Resolved

              Address: Kolkata

              I found my account has been banned surprisingly. monojit.[protected]@gmail.com I'd ssh***[protected]@gmail.com and phone no. 916*****32
              Aug 22, 2021
              Complaint marked as Resolved 
              Verified Support
              Jul 22, 2021
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Why my account is banded please unbanded my OLX account
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                A
                Ayish
                Jul 21, 2021
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                My account has been banned even while i was following all the protocols
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  K
                  Kumarnishad121
                  Jul 20, 2021
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                  Even we had provided all the details. My account is still not activated.

                  Olx email id- [protected]@gmail.com
                  Olx mobile no. - [protected]

                  Request you to kindly reactivate my Olx account.

                  Regards
                  Yogesh
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    B
                    Batman Superman
                    Jul 20, 2021
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                    Address: 262,C.Gengampet, Thiruvannamalai,606702

                    My olx account was deactivated so please recativate my olx account sir.please do favour for me Thank you
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      R
                      RAJESH RAJESHf
                      Jul 20, 2021
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                      Address: 262,C.Gengampet, Thiruvannamalai,606702
                      Website: OLX.IN

                      Plz sir unblock my OLX account
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        RAJESH RAJESHf
                        Jul 20, 2021
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                        Address: 262,C.Gengampet, Thiruvannamalai,606702

                        My olx account was deactivated so please recativate my olx account sir.please do favour for me Thank you
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          J
                          jack 002
                          Jul 20, 2021
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                          Address: A-8/21, First Floor Vasant Vihar New Delhi Delhi India 110057
                          Website: www.olx.in

                          My accounts are suspended from last 1 year but why my account suspended I don't know. They don't give any reason.
                          please help …
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            S
                            saurabh chourasiya
                            Jul 20, 2021
                            Resolved
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                            Resolved

                            So it's 3rd day regularly I'm trying to contact the olx professionals, have made complains here, got their replies to my mail with message 'Mail us at blah blah' what mail they're providing and when I do mail again on their provided email what I get...I'm attaching file what I get when I try to send mail to them and When I try to contact them directly from their website, it keep showing error. So now tell me what should I do?
                            I never expected any such unprofessional behaviour from this big company..

                            I do not want to contact anywhere now..because I've already tried 3 days regularly, you guys clearly tell me, going to unban my account or not?

                            If not, give me proper reason, why you ban my account with proof.

                            My registered mobile on olx is [protected]
                            With the same email.

                            Thank you
                            Aug 22, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 21, 2021
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              S
                              saurabh chourasiya
                              Jul 19, 2021
                              Resolved
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                              Resolved

                              Yesterday complained and got replied but It was a very bad experience and when I tried to reply on same email, it was refering me to website and what I'm getting in website is just an error..so is there no proper ways to talk to this company?
                              I want contact details to directly talk.
                              No more emails.
                              Tell me why my account banned?
                              Here I'm, take my adhar if you need proof, what else you need?

                              I'm attaching a pic i what I get when trying to contact us option in your website..
                              Aug 25, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 20, 2021
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                V
                                Vinodmkumar
                                Jul 19, 2021
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                                My account was banned with giving any explanation may i know why was it suspended
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  W
                                  world wide
                                  Jul 18, 2021
                                  Resolved
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                                  Resolved

                                  I poated my samsung galaxy s10 add after 1 day it automatically logged out when i tried to login my says my account has been suspended.
                                  Sep 1, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jul 20, 2021
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    S
                                    saurabh chourasiya
                                    Jul 18, 2021
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                                    Dear Sir/Mam, It's really unprofessional, banning account without telling not any reason and when I tried 2nd account, they banned that too..I was finding rooms in olx, did some messages to room/flat owners..and suddenly my account got banned..It's really urgent for me..So please unban my account.

                                    Contact details-

                                    Email- [protected]@gmail.com
                                    Contact number- [protected]
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      S
                                      Sharmin Budhwani
                                      from Mumbai, Maharashtra
                                      Jul 18, 2021
                                      Resolved
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                                      Resolved

                                      Address: Mumbai

                                      Respected Sir/Madam,
                                      I was searching for a second hand car on OLX india and one person claimed himself from indian army wanted to sell his car for 1, 25, 000 as his base cp was shifting from Nasik to Jammu. I told him ok I what to see car he said that he is from army so he can't meet us and we shall need to get Negative RTPCR report and will not get permission from army. He said that the courier service boy will talk to you
                                      and drop the car at my place after some payments. I blindly trusted him in good faith that he is a genuine person and is from our indian army and i transferred the amount in Google Pay account via 4 transactions.
                                      My humble request to you is please try and get us our refund, we belong to a middle class family whose only dream was to buy a second hand car.
                                      Aug 22, 2021
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 20, 2021
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                      - Your registered phone number on OLX
                                      - Transaction receipt if any, in context to advance payment.
                                      - Ad id through which you have contacted the suspect.
                                      - Chat/message history with the suspect.
                                      - Contact number/email address of the suspect.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                      Awaiting reply from you!
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                                        mathew1972
                                        Jul 18, 2021
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                                        Address: pune
                                        Website: UNNECESSARY SUSPENSION AND BANNING

                                        Dear Sir
                                        I dont understand why this olx is being used widely, it is being used often and then suspended or banned without any information.
                                        Please i request the higher authority to unsuspend or unban the use of olx otherwise people will not trust this site otherwise better remove it from the social media.
                                        Please check whose account is suspended or banned and restart theirs otherwise it will create a bad image on OLX
                                        thanks
                                        MATHEW PETER BRAGANZA
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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