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Updated: Feb 26, 2026
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OLX India reviews & complaints page 71

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I
Iftaqar Ahmad
Jul 23, 2021
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Olx account with mobile no. [protected] has been suspended/banned for no reason. Kindly reactivate my account at the earliest
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Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    J
    Jhonny Blaze
    Jul 23, 2021
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    I didn't even posted a add but I was scrolling and looking for earpods and boom 💥 my account is banned...
    I don't even know how it's baned my account... Please try to help me out
    My email id [protected]@gmail.com
    View replies
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      K
      Kings Party Events
      Jul 23, 2021
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      Address: Rajkot

      I was having account from last 4...5 years on name of kings party
      Yesterday i put one mobile to sell
      I upload pictures and i share details...
      I got good response but within short time notification has came that me account has get suspended
      Olx team must check matter...
      I m an old costomer... And thete was no reason for suspended
      I want my account back asap
      View replies
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Reply
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      2 found this helpful
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        K
        KamleshPatel878
        Jul 23, 2021
        Resolved
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        Resolved

        Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted job requirements email id is [protected]@gmail.com
        Aug 24, 2021
        Complaint marked as Resolved 
        Verified Support
        Jul 24, 2021
        OLX India Customer Care's response         Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
        View replies
        Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted job requirements .
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          G
          Gõvind
          Jul 22, 2021
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          Why my OLX account is suspended? What is the reason? I have 2 different accounts with different numbers both are suspended. For no reason. I need my account back again .
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            R
            ReshmiHaridas
            Jul 22, 2021
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            My account got suspended today and I am not informed regarding the reason for it.

            Pls let me know the reason for the suspension and how the same can be released.
            View replies
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              H
              Himanshusince97
              Jul 22, 2021
              Resolved
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              Resolved

              Website: www.olx.in

              OLX has banned my account and I wrote to them about my concern twice within these two days and I haven't heard any communications from them within this timeframe except the complaint number.

              Although all the protocols were being followed by me, I don't know why OLX has done this. These types of problems shouldn't occur and if they occur, organization should look into this and unlock/unban the account ASAP. In this case, nothing like this is happening and I am very embarassed with the issue which is being caused by OLX.

              Reg. email: [protected]@gmail.com
              Reg. Mobile: +91 [protected]
              Aug 27, 2021
              Complaint marked as Resolved 
              Verified Support
              Jul 23, 2021
              OLX India Customer Care's response               Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                S
                SSett
                Jul 21, 2021
                Resolved
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                Resolved

                Address: Kolkata

                I found my account has been banned surprisingly. monojit.[protected]@gmail.com I'd ssh***[protected]@gmail.com and phone no. 916*****32
                Aug 22, 2021
                Complaint marked as Resolved 
                Verified Support
                Jul 22, 2021
                OLX India Customer Care's response                 Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                View replies
                Why my account is banded please unbanded my OLX account
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                  A
                  Ayish
                  Jul 21, 2021
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                  My account has been banned even while i was following all the protocols
                  View replies
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    K
                    Kumarnishad121
                    Jul 20, 2021
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                    Even we had provided all the details. My account is still not activated.

                    Olx email id- [protected]@gmail.com
                    Olx mobile no. - [protected]

                    Request you to kindly reactivate my Olx account.

                    Regards
                    Yogesh
                    View replies
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      B
                      Batman Superman
                      Jul 20, 2021
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                      Address: 262,C.Gengampet, Thiruvannamalai,606702

                      My olx account was deactivated so please recativate my olx account sir.please do favour for me Thank you
                      View replies
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        RAJESH RAJESHf
                        Jul 20, 2021
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                        Address: 262,C.Gengampet, Thiruvannamalai,606702
                        Website: OLX.IN

                        Plz sir unblock my OLX account
                        View replies
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          R
                          RAJESH RAJESHf
                          Jul 20, 2021
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                          Address: 262,C.Gengampet, Thiruvannamalai,606702

                          My olx account was deactivated so please recativate my olx account sir.please do favour for me Thank you
                          View replies
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
                          Reply
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                            J
                            jack 002
                            Jul 20, 2021
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                            Address: A-8/21, First Floor Vasant Vihar New Delhi Delhi India 110057
                            Website: www.olx.in

                            My accounts are suspended from last 1 year but why my account suspended I don't know. They don't give any reason.
                            please help …
                            View replies
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              S
                              saurabh chourasiya
                              Jul 20, 2021
                              Resolved
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                              Resolved

                              So it's 3rd day regularly I'm trying to contact the olx professionals, have made complains here, got their replies to my mail with message 'Mail us at blah blah' what mail they're providing and when I do mail again on their provided email what I get...I'm attaching file what I get when I try to send mail to them and When I try to contact them directly from their website, it keep showing error. So now tell me what should I do?
                              I never expected any such unprofessional behaviour from this big company..

                              I do not want to contact anywhere now..because I've already tried 3 days regularly, you guys clearly tell me, going to unban my account or not?

                              If not, give me proper reason, why you ban my account with proof.

                              My registered mobile on olx is [protected]
                              With the same email.

                              Thank you
                              Aug 22, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 21, 2021
                              OLX India Customer Care's response                               Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                S
                                saurabh chourasiya
                                Jul 19, 2021
                                Resolved
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                                Resolved

                                Yesterday complained and got replied but It was a very bad experience and when I tried to reply on same email, it was refering me to website and what I'm getting in website is just an error..so is there no proper ways to talk to this company?
                                I want contact details to directly talk.
                                No more emails.
                                Tell me why my account banned?
                                Here I'm, take my adhar if you need proof, what else you need?

                                I'm attaching a pic i what I get when trying to contact us option in your website..
                                Aug 25, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                Jul 20, 2021
                                OLX India Customer Care's response                                 Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  V
                                  Vinodmkumar
                                  Jul 19, 2021
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                                  My account was banned with giving any explanation may i know why was it suspended
                                  View replies
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Reply
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                                    W
                                    world wide
                                    Jul 18, 2021
                                    Resolved
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                                    Resolved

                                    I poated my samsung galaxy s10 add after 1 day it automatically logged out when i tried to login my says my account has been suspended.
                                    Sep 1, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 20, 2021
                                    OLX India Customer Care's response                                     Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      S
                                      saurabh chourasiya
                                      Jul 18, 2021
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                                      Dear Sir/Mam, It's really unprofessional, banning account without telling not any reason and when I tried 2nd account, they banned that too..I was finding rooms in olx, did some messages to room/flat owners..and suddenly my account got banned..It's really urgent for me..So please unban my account.

                                      Contact details-

                                      Email- [protected]@gmail.com
                                      Contact number- [protected]
                                      View replies
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Reply
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                                        S
                                        Sharmin Budhwani
                                        from Mumbai, Maharashtra
                                        Jul 18, 2021
                                        Resolved
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                                        Resolved

                                        Address: Mumbai

                                        Respected Sir/Madam,
                                        I was searching for a second hand car on OLX india and one person claimed himself from indian army wanted to sell his car for 1, 25, 000 as his base cp was shifting from Nasik to Jammu. I told him ok I what to see car he said that he is from army so he can't meet us and we shall need to get Negative RTPCR report and will not get permission from army. He said that the courier service boy will talk to you
                                        and drop the car at my place after some payments. I blindly trusted him in good faith that he is a genuine person and is from our indian army and i transferred the amount in Google Pay account via 4 transactions.
                                        My humble request to you is please try and get us our refund, we belong to a middle class family whose only dream was to buy a second hand car.
                                        Aug 22, 2021
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jul 20, 2021
                                        OLX India Customer Care's response                                         Dear OLX User,

                                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                        - Your registered phone number on OLX
                                        - Transaction receipt if any, in context to advance payment.
                                        - Ad id through which you have contacted the suspect.
                                        - Chat/message history with the suspect.
                                        - Contact number/email address of the suspect.

                                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                        Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                        Awaiting reply from you!
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