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OLX India Complaints & Reviews

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Updated: Jun 15, 2025

Complaints 4702

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2582

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2120

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OLX India reviews & complaints page 71

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Website: www.olx.in

OLX has banned my account and I wrote to them about my concern twice within these two days and I haven't heard any communications from them within this timeframe except the complaint number.

Although all the protocols were being followed by me, I don't know why OLX has done this. These types of problems shouldn't occur and if they occur, organization should look into this and unlock/unban the account ASAP. In this case, nothing like this is happening and I am very embarassed with the issue which is being caused by OLX.

Reg. email: [protected]@gmail.com
Reg. Mobile: +91 [protected]

+1 photos

Aug 27, 2021

Complaint marked as Resolved

Verified Support

Jul 23, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Kolkata

I found my account has been banned surprisingly. monojit.[protected]@gmail.com I'd ssh***[protected]@gmail.com and phone no. 916*****32

+1 photos

Aug 22, 2021

Complaint marked as Resolved

Verified Support

Jul 22, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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R

Ratneshsharma678

Aug 23, 2021

Why my account is banded please unbanded my OLX account

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My account has been banned even while i was following all the protocols

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OLX India Customer Care

from Gurgaon, Haryana

Jul 21, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Even we had provided all the details. My account is still not activated.

Olx email id- [protected]@gmail.com
Olx mobile no. - [protected]

Request you to kindly reactivate my Olx account.

Regards
Yogesh

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OLX India Customer Care

from Gurgaon, Haryana

Jul 21, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: 262,C.Gengampet, Thiruvannamalai,606702

My olx account was deactivated so please recativate my olx account sir.please do favour for me Thank you

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OLX India Customer Care

from Gurgaon, Haryana

Jul 21, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: 262,C.Gengampet, Thiruvannamalai,606702

Website: OLX.IN

Plz sir unblock my OLX account

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OLX India Customer Care

from Gurgaon, Haryana

Jul 21, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: 262,C.Gengampet, Thiruvannamalai,606702

My olx account was deactivated so please recativate my olx account sir.please do favour for me Thank you

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OLX India Customer Care

from Gurgaon, Haryana

Jul 21, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: A-8/21, First Floor Vasant Vihar New Delhi Delhi India 110057

Website: www.olx.in

My accounts are suspended from last 1 year but why my account suspended I don't know. They don't give any reason.
please help …

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OLX India Customer Care

from Gurgaon, Haryana

Jul 21, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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So it's 3rd day regularly I'm trying to contact the olx professionals, have made complains here, got their replies to my mail with message 'Mail us at blah blah' what mail they're providing and when I do mail again on their provided email what I get...I'm attaching file what I get when I try to send mail to them and When I try to contact them directly from their website, it keep showing error. So now tell me what should I do?
I never expected any such unprofessional behaviour from this big company..

I do not want to contact anywhere now..because I've already tried 3 days regularly, you guys clearly tell me, going to unban my account or not?

If not, give me proper reason, why you ban my account with proof.

My registered mobile on olx is [protected]
With the same email.

Thank you

+2 photos

Aug 22, 2021

Complaint marked as Resolved

Verified Support

Jul 21, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Yesterday complained and got replied but It was a very bad experience and when I tried to reply on same email, it was refering me to website and what I'm getting in website is just an error..so is there no proper ways to talk to this company?
I want contact details to directly talk.
No more emails.
Tell me why my account banned?
Here I'm, take my adhar if you need proof, what else you need?

I'm attaching a pic i what I get when trying to contact us option in your website..

+2 photos

Aug 25, 2021

Complaint marked as Resolved

Verified Support

Jul 20, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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My account was banned with giving any explanation may i know why was it suspended

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OLX India Customer Care

from Gurgaon, Haryana

Jul 20, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I poated my samsung galaxy s10 add after 1 day it automatically logged out when i tried to login my says my account has been suspended.

+1 photos

Sep 1, 2021

Complaint marked as Resolved

Verified Support

Jul 20, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Dear Sir/Mam, It's really unprofessional, banning account without telling not any reason and when I tried 2nd account, they banned that too..I was finding rooms in olx, did some messages to room/flat owners..and suddenly my account got banned..It's really urgent for me..So please unban my account.

Contact details-

Email- [protected]@gmail.com
Contact number- [protected]

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OLX India Customer Care

from Gurgaon, Haryana

Jul 20, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Mumbai

Respected Sir/Madam,
I was searching for a second hand car on OLX india and one person claimed himself from indian army wanted to sell his car for 1, 25, 000 as his base cp was shifting from Nasik to Jammu. I told him ok I what to see car he said that he is from army so he can't meet us and we shall need to get Negative RTPCR report and will not get permission from army. He said that the courier service boy will talk to you
and drop the car at my place after some payments. I blindly trusted him in good faith that he is a genuine person and is from our indian army and i transferred the amount in Google Pay account via 4 transactions.
My humble request to you is please try and get us our refund, we belong to a middle class family whose only dream was to buy a second hand car.

+2 photos

Aug 22, 2021

Complaint marked as Resolved

Verified Support

Jul 20, 2021

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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Address: pune

Website: UNNECESSARY SUSPENSION AND BANNING

Dear Sir
I dont understand why this olx is being used widely, it is being used often and then suspended or banned without any information.
Please i request the higher authority to unsuspend or unban the use of olx otherwise people will not trust this site otherwise better remove it from the social media.
Please check whose account is suspended or banned and restart theirs otherwise it will create a bad image on OLX
thanks
MATHEW PETER BRAGANZA

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OLX India Customer Care

from Gurgaon, Haryana

Jul 20, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Dear Sir,
All of a sudden yesterday my OLX account has been ban without any notice. I am the member since for many years. I don't know why it happens. It is my humble request to unban my account .
Regards,
Anil

+1 photos

Aug 18, 2021

Complaint marked as Resolved

Verified Support

Jul 18, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I have uploaded an ad on olx for selling mobile phone. it got live but after some time my account got banned without any reason.
The gmail account associated with my account is [protected]@gmail.com

+1 photos

Aug 18, 2021

Complaint marked as Resolved

Verified Support

Jul 18, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Suddenly my olx account shows as suspended. Kindly resolve it so that it's back in working condition

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OLX India Customer Care

from Gurgaon, Haryana

Jul 17, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Fraud money fraud

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OLX India Customer Care

from Gurgaon, Haryana

Jul 17, 2021

Verified Support

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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I am unable to access my olx account because it got suspended out of the blue without any notice. I have no idea what I've been doing wrong, is there some way I can get it back as it has chats on many possible employment opportunities and I need it? Pls help.

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OLX India Customer Care

from Gurgaon, Haryana

Jul 17, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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