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| Website: www.olx.in |
I am Nishant Kalra. I wanted to sell some Old, Household items on Olx, considering the application it has been designed for. I had shifted from Bangalore to Gurgaon and had many Old, duplicate Household items which i was planning to sell. I used the Olx Portal to list my adds & was getting Customer response also, however, i had been negotiating for the Best price for my items. Without any justification, Reasoning, Olx has suspended by Account. I tried then creating my account from my different Family member number, but the same was also suspended ! Absolutely, Pathetic customer services and consumer treatment. With NO justification, no clarification, how does Olx have the right to judge and suspend Customer account ? Had these been in other countries, they would have been sued legally & made to pay & bleed from the nose for such atrocious behavior towards Consumer. Would request Immediate actions against Olx & intervention for such pathetic treatment of Consumer.
Aug 12, 2021
Complaint marked as Resolved
Verified Support
Jul 06, 2021
OLX India Customer Care's response Dear OLX User,
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
Thanks,
Team OLX
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
Thanks,
Team OLX