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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 73

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R
Rn10
Jul 5, 2021
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Address: Vashi sector 14

Sir,
I had put add in Olx selling bed. One person called saying that he has a shop and he a second hand reseller. He will buy the bed but he would transfer the amount through paytm. He send QR code to scan and I will receive the amount. In this process about 22500 amount has been withdrawn from my account. I also Londged complaint in vashi sector 2 police station on 25/6/2021. They had send complaint to cyber cell on what's app in my presence but till date I did not get any response. The person who has done this fraud is still active on what's app. Kindly please help.
Verified Support
Jul 07, 2021
OLX India Customer Care's response
Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.
Jul 11, 2021
Updated by Rn10
Sir, .
Thank you for replying to me. The name of the person was Mr. Mukesh Kumar and his what's app number is [protected]. Till 5th July 21i was requesting him to return my money which he was seeing. Please help. That amount was kept for my son school fees. And presently my account has no amount. I am also jobless. Please help.

Jul 17, 2021
Updated by Rn10
Sir, Any update on above case. Please expedite.
Aug 02, 2021
Updated by Rn10
Sir,

Any update on the above case.
Aug 24, 2021
Updated by Rn10
Sure, still awaiting response from you.
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    C
    consshashi
    Jul 5, 2021
    Resolved
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    Resolved

    I'm about to move from my recent place to Ludhiana within gew days hence I wanted to sell my home furniture asap. About 2 weeks ago I uploaded an advt in furniture section, soon I started receiving responses. But suddenly within few minutes olx suspended my account and it is still suspended.
    Olx now itself is Fraud . first it make the user visit and use the olx services and when it realizes that user is getting responses it suspend the account because it wants to force the user to take premium services.
    Such online platforms must be removed from the e-bus.
    Aug 6, 2021
    Complaint marked as Resolved 
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      R
      Riya parte
      Jul 5, 2021
      Resolved
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      Resolved

      Address: Delhi

      Hello sirr, OLX PR ek add dekha jisme scooty pr contact no. [protected] pr call kiya unhone mujhe scooty parcel kra denge esha bola, or uske baad mujhe regiment office account no .[protected] is no. Phonepe krne ko kaha taki mam aapka parcel jld se jld pahucha sake ..
      Lekin abhi tk na scooty mili or na pese bapis aaye...
      +3 photos
      Aug 7, 2021
      Complaint marked as Resolved 
      Verified Support
      Jul 06, 2021
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

      - Your registered phone number on OLX
      - Transaction receipt if any, in context to advance payment.
      - Ad id through which you have contacted the suspect.
      - Chat/message history with the suspect.
      - Contact number/email address of the suspect.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      Awaiting reply from you!
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        N
        niks79
        from Gurugram, Haryana
        Jul 4, 2021
        Resolved
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        Address: GROUND FLOOR, TOWER NO. 3A, DLF CORPORATE PARK, DLF CITY, PHASE-III, M.G. ROAD GURGAON HARYANA -122002
        Website: www.olx.in

        I am Nishant Kalra. I wanted to sell some Old, Household items on Olx, considering the application it has been designed for. I had shifted from Bangalore to Gurgaon and had many Old, duplicate Household items which i was planning to sell. I used the Olx Portal to list my adds & was getting Customer response also, however, i had been negotiating for the Best price for my items. Without any justification, Reasoning, Olx has suspended by Account. I tried then creating my account from my different Family member number, but the same was also suspended ! Absolutely, Pathetic customer services and consumer treatment. With NO justification, no clarification, how does Olx have the right to judge and suspend Customer account ? Had these been in other countries, they would have been sued legally & made to pay & bleed from the nose for such atrocious behavior towards Consumer. Would request Immediate actions against Olx & intervention for such pathetic treatment of Consumer.
        Aug 12, 2021
        Complaint marked as Resolved 
        Verified Support
        Jul 06, 2021
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          Y
          yerramillirp
          Jul 3, 2021
          Resolved
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          Resolved

          My account suspended for reason not known. As I'm using it since 2016 October. My user ID : ramprasad.[protected]@gmail.com
          Aug 6, 2021
          Complaint marked as Resolved 
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            A
            AbhishekKashid7045
            Jul 3, 2021
            Resolved
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            Resolved

            Olx has become very annoying since past few months they keep on banning ads without any reason, they also don't give you warning they directly ban it. I have paid 150 rps to post the ad my Ad followed each and every rules of posting a ad, I am a genuine user. If this keeps on happening people might switch to some other platform. I had couple of replies from geniune buyers how will i reconnect with them? Please answer.
            Aug 12, 2021
            Complaint marked as Resolved 
            Verified Support
            Jul 04, 2021
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you.
            Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
            For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

            Thanks,
            Team OLX
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              N
              Nilka
              Jul 2, 2021
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              Website: OLX

              I saw a advertisement on olx on which they were selling some household things like AC TV Fridge dining table etc. And saying he has been transferred to Hyderabad and need to sell on urgent basis and also when I asked the location they told me the location name near to my place which is Army Area .I asked them I want to see things then I will make the payments so they said in Army area you will be not allowed to enter in premises so he said you don't make any payment now I will send things on your place please share your address if you don't like things you can return back with no charges .So I confirmed ok.Later I got a call from that person saying that transportation charges of 2000 is required as for Army truck movement and I will give you receipt of it and that money will be adjusted in amount of stuff which you purchase so no transportation will be charged to me but I will have to pay it initially so I said no which is not a part of discussion then he said ok you pay 1000 rest I will pay for now.So I transferred 1000rs then he shared the receipt of Army with item name, My name on slip, My address on slip and total amount of 20000 which we discussed for AC TV Fridge .Also just to make me feel comfortable he also shared Aadhar card pan card as well which later on I realized it was fake. Later another person called saying as kernel to himself and said that while movement of truck if anything happens to Items we will not be responsible if you pay 6000+100=6100 .Your items will get insured if anything happens you will get your money back and this amount will also be adjusted in my total deal of 20000.So I made one payment of 6100rs then he called back and said make 2 different payments of 6000rs and then 100rs as mentioned in slip and make it fast as truck is waiting on main exit gate of Army area with luggage loaded in it and truck has to go on different place to deliver other things to other people. So Again I made two separate payments of 6000rs and 100rs so now total is 13200 which I already paid .Later I got another call saying that truck is waiting since a long time and now they are asking to pay full remaining balance amount to initiate a final receipt of full payment then they will release the truck from Army Area called Maharjpura .Then I shouted on them what is this happening you are asking for more money but nothing is delivered to me yet.So the person calling himself as kernel said don't worry sir the person who is selling items is new and he is not aware about the process .Just make the payment and we assure you that truck will be released from Army Area .At that point of time I was completely stuck as i was already struggling for 13200 so i thought may be he is right person and there may be as such policy in Army areas .so I made another payment of 6800 .now total becomes 20000rs .Then another person called me saying himself as truck delivery boy and saying truck is not released yet asking for more 12000rs as a penalty as truck is waiting for long time then I shouted on them and then I denied to make payment. Then they said if you will not pay we will not deliver your items AC TV Fridge .Then I denied so they said we will send you jail as you are wasting Army people's time. I Said you guys are fraud cheating with people so they said kya ho gaya bache kuch kha pee Lenge. I asked them to return money so they said jao jo karna hai karlo nhi karenge wapas .

              SO GUYS OLX IS A USELESS WEBSITE OR APP MOST OF THE FRAUD HAPPENS ON OLX WEBSITE AND I WON'T SUGGEST ANYONE TO MAKE ANY DEALS ONLINE ON OLX
              +7 photos
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                O
                Olabhut
                Jul 2, 2021
                Resolved
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                Resolved

                Address: Walford rengma colony
                Website: Dimapur nagaland

                [protected] is my current Geniune Addhar registered number
                Please unbanned my account
                +1 photos
                Aug 7, 2021
                Complaint marked as Resolved 
                Dear OLX user,

                We request you to share more details at [protected]@olx.in.

                We will check this for you at the earliest.

                Thanks,
                Team OLX
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                  R
                  Rish@0707
                  Jul 1, 2021
                  Resolved
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                  Resolved

                  Website: OLX

                  Account is banned for no reason
                  I have 4 phones with all olx installed in my family and now all my accounts has been suspended. Please provide solution for reactivate it please.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Dear OLX user,

                  We request you to share more details at [protected]@olx.in.

                  We will check this for you at the earliest.

                  Thanks,
                  Team OLX
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                    O
                    Olabhut
                    Jun 30, 2021
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                    Address: Walford rengna colony
                    Website: Dimapur

                    Email-[protected]
                    [protected]@gmail.com
                    This is my current Geniun Number I'm using
                    Please unbanned my account
                    +1 photos
                    Jul 02, 2021
                    Updated by Olabhut
                    Please look into this matter as soon as possible
                    I'm a genuine olx user

                    Dear OLX user,

                    We request you to share more details at [protected]@olx.in.

                    We will check this for you at the earliest.

                    Thanks,
                    Team OLX
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                      O
                      Olabhut
                      Jun 30, 2021
                      Resolved
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                      Resolved

                      Address: Walford rengna colony
                      Website: Dimapur

                      Suspended my old OLX account for no reason
                      I was trying to buy used car for my family
                      And now my account is banned I have no contacts now
                      Please help me get back my account
                      Email-[protected]
                      Password- Vetsho20koza
                      [protected]@gmail.com
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Olabhut's [Complaint's author] reply, Jul 2, 2021
                      Registered number 8119079637
                      I lost my sim but I have opened from this number
                      Gmail- [email protected]
                      Password- Vetsho123
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                        C
                        Cortek Entertainments
                        Jun 29, 2021
                        Resolved
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                        Resolved

                        Dear Team,
                        I am Mohammad Saad
                        Mobile Number:- [protected]
                        I am registered with olx.in since 2015
                        I m Resseller from delhi
                        Actually before 2 years i have same problem
                        Than i consult with police and mailed to unbann my account.
                        Due to genuinely and regards of customers in the prices and after sale service
                        I have many of compitators.
                        They always try to block my account because i give customers service best and customer is not going to their shop.

                        I just want to ask olx.in
                        Please tell me if i m fraud so how can it possible that i m member since 2015.
                        And also i with due respect want to tell you olx.in banned my account without any verification of my shop my customers and any of my shop reviews. My Shop name is CORTEK ENTERPRISES and its respected seller from since 2013.

                        I have already faced this issue
                        Before 2 years ago.
                        I m genuine seller and take huge ads plans for my account.
                        Because as i learn from my father (ADS PAR KHARCHA KAROGE BUSINESS GROW KAREGA)

                        Dear Team This is the main issue for the person who dont buy ads and when they open olx.in they see my ads on top.

                        After that they jealous and complaining invalid.

                        I am requesting please check and verify my account last 6 years.
                        I am gauranteed you cant see any policy violations in my account.

                        Also i am requesting please unbann my account. Because of loss of business.
                        Hope you understand the situation.
                        Because if my account is bann for giving customer service outstanding and to make them very happy customers so what would i say.
                        I can also share u picture 100s of happy customers and also share you contact details. U may call them and ask for my service and the way of business which i do.
                        Thanks.

                        I m attaching my certificate also which is given from olx.in for my service and my genuinety.
                        And Also Attaching My Respected Clients From Which Sectors also can share you clients details.
                        Thankyou so much.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Jun 30, 2021
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          B
                          bindusinghi
                          Jun 28, 2021
                          Resolved
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                          Resolved

                          Address: #189 swami enclave dhokali zirakpur punjab 9877978857

                          Fraud with me by this no [protected] rupees 10000 today at 11 am
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Dear OLX User,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                          - Your registered phone number on OLX
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the suspect.
                          - Chat/message history with the suspect.
                          - Contact number/email address of the suspect.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          Awaiting reply from you!
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                            S
                            Sveety Sharma
                            Jun 28, 2021
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                            Address: india

                            All members of my home were banned one by one. No reason was mentioned to me. I am willing to stop whatever you found wrong in my activities. But at least let know what wrong have I done?
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                              S
                              Sveety Sharma
                              Jun 28, 2021
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                              Address: Olx India
                              Website: Olx.in

                              My olx account was banned without any reason.
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                                S
                                Sumit Assania
                                Jun 28, 2021
                                Resolved
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                                Resolved

                                Website: Olx.in

                                My account was banned without any reason
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  V
                                  Vijesh5147
                                  Jun 27, 2021
                                  Resolved
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                                  Resolved

                                  Address: Vengola perumbavoor kerala
                                  Website: Olx

                                  I have 3phones with all olx installed and now all my accounts has been suspended.So solution for reactive it please.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    Sharaf ali
                                    Jun 27, 2021
                                    Resolved
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                                    Resolved

                                    Address: Nettoor

                                    My olx has been baned for no reason i didn't done any malpractices and done any bad things against the rules please consider my words. please unban my account
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      Isha629990
                                      Jun 27, 2021
                                      Resolved
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                                      Resolved

                                      I am unable to access my olx account because it got suspended out of the blue without any notice. I have no idea what I've been doing wrong, is there some way I can get it back as it has chats on many possible employment opportunities and I need it? Pls help.
                                      Jun 28, 2021
                                      Complaint marked as Resolved 
                                      Ok. They gave my account back. Thanks!
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Isha629990's [Complaint's author] reply, Jun 28, 2021
                                      Whats [protected]@olx.in? Like my username? Or mobile number linked followed by @olx.in? I still don't get it.
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                                        U
                                        ulhas vlog
                                        Jun 27, 2021
                                        Resolved
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                                        Resolved

                                        Website: www olx in

                                        I am not able to open my account. Olx had banned my id for no reason.
                                        +1 photos
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jun 28, 2021
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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