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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 82

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V
Vishnu Challa
from Noida, Uttar Pradesh
Mar 5, 2021
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Website: Olx.in

My olx accounts of phone numbers
[protected], [protected]
And email
[protected]@gmail.com
Are all banned without any reson
They are getting banned as soon as i login into them i regularly change my mobiles as i am a second hand mobile seller olx is a very useful app for me but due to this inconvenience i cannot use it properly anymore please kindly rectify the problem at unban my accounts.
Thankyou
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    V
    Vikrant0903
    from Noida, Uttar Pradesh
    Mar 4, 2021
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    Hello,
    My name is Vikrant and I have been using OLX to buy n sell from last 5-6 years, last to last year my account was banned associated to [protected] due to some policy violation, I accepted it as my fault and tried to register a new account with new number but after a while that nmber was also banned with no reason, then there was third number which was banned, the only commonality was my phone otherwise they wouldn't know if it's the same customer, and if so, they are secretly taking your private details and acting weirdly on them, this is absolutely unethical and unprofessional, I havenot posted anything which violates their policy from [protected] and [protected], request everyone here to stop using and promoting such unethical service provider.

    regards
    Vikrant
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      D
      Danish Humayun
      from Noida, Uttar Pradesh
      Mar 4, 2021
      Resolved
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      Resolved

      Address: India
      Website: Www.olx.in

      Hi,
      My accounts has been disabled/blocked/banned without any reason. May be someone hacked my profile or did something fishy but where am I at fault? Please retain my accounts. I opened more accounts but all got blocked one by one. I am facing difficulties as my account was very old and with my permanent number and details. Please help. My primary account was with [protected]/mr.[protected]@gmail.com and secondary was with [protected]/[protected]@gmail.com.
      Mar 4, 2021
      Complaint marked as Resolved 
      They apologised for the inconvenience caused and removed the banned from my account and gave the reason as technical issues behind banned. I’m able to login now and my issue is resolved.
      Verified Support
      Mar 05, 2021
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Hi,
      My accounts has been disabled/blocked/banned without any reason. May be someone hacked my profile or did something fishy but where am I at fault? Please retain my accounts. I opened more accounts but all got blocked one by one. I am facing difficulties as my account was very old and with my permanent number and details. Please help. My primary account was with [protected]/mr.[protected]@gmail.com and secondary was with [protected]/[protected]@gmail.com.
      Hi,
      My accounts has been disabled/blocked/banned without any reason.
      Helpful
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      2 found this helpful
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        S
        Sal account
        from Hāora, West Bengal
        Mar 3, 2021
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        Website: Www.olx.in

        I did nothing, never sent any messages with my account but still as I logged into my account it shows your account is suspended
        +1 photos
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          R
          Rubynaeem
          from Delhi, Delhi
          Mar 2, 2021
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          Olx people are highly unprofessional, first my sons account got banned and we tried to login my account also got banned for no reason. Instead of banning fraudster and scammers you guys are banning normal citizens.
          Please unban my account
          Email id - [protected]@gmail.com
          Phone Number - [protected]
          +1 photos
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            M
            MdAzeem
            from Gurgaon, Haryana
            Mar 2, 2021
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            I am highly disappointed by olx because instead of making the app free from scammers and fraudsters. They ban normal citizens accounts for no reason. Please unban my olx account as soon as possible. Bcz i haven't done anything that goes against yours policy.
            +1 photos
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              A
              Ajay Chauhan learner\'s
              from Noida, Uttar Pradesh
              Mar 2, 2021
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              Address: Vill kothiya nagra ballia up

              Sir they asked me for 2150 and i payed but then after i realized that they are fraud but they taked my adhaar card and a photo plsase solve it and contact me at [protected]
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                R
                rajeshkhanna22
                from Chennai, Tamil Nadu
                Mar 2, 2021
                Resolved
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                Resolved

                Address: 85, Kutchery Road

                I made the payment through Phone pe on 27th Feb 2021 to the seller and after the payment was done seller not responding and iam afraid this is fraud.

                Seller not responding and parcel docket no not valid
                Payment made through OLX for purchase of Computer equipment worth Rs10, 400 to seller

                Checked with DTDC courier with the docket no D21309401 which is found to be not valid.
                Seller contact Name : Gowtham Shil
                Contact No : [protected]
                Area : Bardowali, Agartala

                Request your kind intervention to locate the seller and get back to my money.

                Thanks
                Rajesh Khanna
                [protected]
                +10 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Verified Support
                Mar 03, 2021
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing the concern with us.

                We completely understand your situation and apologize for the inconvenience caused.

                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                Addressing your concern is our priority and we will always give you the best possible service.

                Thank you for contacting OLX!
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                  S
                  Shahul Basheer
                  from Bengaluru, Karnataka
                  Mar 2, 2021
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                  My olx not open plz helps
                  +1 photos
                  Mar 02, 2021
                  Updated by Shahul Basheer
                  Olx not open
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                    S
                    Shaliniaansh
                    from Bengaluru, Karnataka
                    Feb 28, 2021
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                    Website: www.olx.in

                    I'm using OLX from the time OLX got started but now when I opened it to buy 2nd hand bike it shows my account is blocked

                    My email address is [protected]@gmail.com
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                      S
                      SagarNarang
                      from Noida, Uttar Pradesh
                      Feb 28, 2021
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                      Website: Olx.in

                      My OLX account has been banned. And I also have not been told the reason for the same. Please re-activate my account
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                        B
                        Bilal091
                        Feb 25, 2021
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                        Address: [email protected]

                        My olx account has been suspended for no reason I don't no what did I do wrong. I didn't sell anything. And one day I am checking my account for second hand fridge and boom my account is suspended for literally no reason.
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                          S
                          Sony Music South
                          Feb 24, 2021
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                          Address: Anjath House Nadavarambu Po Thrissur, N

                          My number suspended without any reason by olx
                          i didnt done anything worng against terms and conditions
                          my number is [protected]
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                            S
                            S. Udhayanvanmathi
                            from Nattam, Tamil Nadu
                            Feb 24, 2021
                            Resolved
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                            Resolved

                            Address: Airline jobs, 4G tower jobs in olx add

                            Yesterday i searched jobs in olx and i started to chat. They confirmed that giving jobs to me. But they are asking to pay amount. So i called cyber crime police they told its a fraud offering.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 25, 2021
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
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                              H
                              Harshit2sharma
                              Feb 24, 2021
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                              I orderd a graphics card from olx. He said that the graphics card will deliver you within 2-3 days, but today is 3rd day, it has not arrived, and the seller is not answering me on whatapp and olx, he said that they have a shop in ajmer, name of shop is perfect computer private limited, i spend my 1200rs which i collected, because i am a student, please help me to get my precious 1200rs back.
                              Thank you.
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                                F
                                FariPlays
                                Feb 23, 2021
                                Resolved
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                                Resolved

                                I've posted an advertisement to sell/exchange my mobile phone yesterday. Today when I started replying to the messages and queries to my chats and I've done nothing wrong. All of a sudden I got logged out then when I tried back to log in I got a message that my account has been suspended. What is this unprofessional behaviour. Why do you run a website on customer based when you don't even want to them to discuss the terms of selling and purchase. Such bad experience it was.
                                +1 photos
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 24, 2021
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  A
                                  Aditya Datt
                                  from New Delhi, Delhi
                                  Feb 22, 2021
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                                  After sale of car, there is no Support from the OLX team for submission of the car original RC, form 31 (for RC Transfer) and other documentation. In fact, the duplicate keys of the car also needs to be submitted.

                                  The OLX team's support vanished after the amount was credited to my account and the car was handed over to the OLX team.

                                  Car Details are as follows:
                                  Car Number: DL9CS 5582
                                  Model: Maruti Suzuki Alto LXI BS3
                                  Owner Name: Late Irene Pereira
                                  Owner Contact: Alex Pereira (son of owner)
                                  Contact number: +91 [protected]
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                                    J
                                    Jafer Sadiq
                                    from Noida, Uttar Pradesh
                                    Feb 22, 2021
                                    Resolved
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                                    Resolved

                                    Website: www.olx.in

                                    Posted by Nithya Roopa S. Coimbatore
                                    I expressed my interest in this vehicle and wrote many times to reach the seller at Coimbatore'
                                    No reply from the seller
                                    Can you assist me how to contact this seller
                                    I am seriously interested to buy this vehicle
                                    Aug 16, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 23, 2021
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the suspect.
                                    - Chat/message history with the suspect.
                                    - Contact number/email address of the suspect.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
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                                      P
                                      PavailGill182
                                      Feb 22, 2021
                                      Resolved
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                                      Resolved

                                      Address: India
                                      Website: www.OLX.in

                                      I have been a very old subscriber of the OLX app since many years with this email [protected]@gmail.com & from my phone number [protected]. I run a farm near Chandigarh & I have used this app many times to source & sell products from OLX. I have always been very polite & respectful in my conversations & I have never been rude or impolite to anyone on OLX ever.
                                      Still, for reasons unknown to me, OLX has banned me from using the application on both my phone numbers ([protected]). I have been very polite & respectful in my conversations. I think my banning is due to some mistake or misunderstanding.
                                      I am a valid user, who has used the app only to source & sell products & has never violated any of the terms of OLX.
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 23, 2021
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        P
                                        Pratik Pise
                                        Feb 21, 2021
                                        Resolved
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                                        Resolved

                                        I have posted a product on olx . After 30 mins i received a message on olx he was requesting my mobile number i gave to him after that he make a call to me and he was stating that he is from army and cannot send money on phonepe and paytm and was telling that they have a separate system made for army called swipe machine after that he was requesting my location on whatsapp and he send a qr code to me which was very unfamiliar and he requested to send 5 rs as it was an army swipe card system and after that he make a call to me and forcing to send 5 rs i did not send any amount to him and after searching on google about the same i read that it was a fraud
                                        +1 photos
                                        Aug 14, 2021
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 23, 2021
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        Greetings from Team OLX!

                                        We completely understand your situation and apologize for the inconvenience caused.

                                        It would be great if you could share the contact details of the person that you are referring to.

                                        In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                        We look forward to serve you better.
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