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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 78

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S
Santhoshitisme
Apr 29, 2021
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Sir, My name is Santhosh from Dindigul, Tamil nadu. I am victim of this issue. I was cheated by Darun, he is residing in Coimbatore

Let me explain the problem I faced

I saw the olx ads of Dharun’s indica car (TN22AE5035) on[protected] in Coimbatore and talked to him. He saying that car was in very good condition and come to the Coimbatore-Singanallur bus stand.

I went from Dindigul to Coimbatore -Singanallur bus stand on[protected]. Dharun came and showed the car but as he said, the car was not in good condition. I’m also in a confused state because of traveled 4 hours from Dindigul. Bought the car for Rs.63, 500 in cash and Rs500 through Gpay.

[protected] I started the car to leave my house, but it did not start. So I called the local mechanic, he infected the car and the mechanic said the car engine and chassis were in very bad condition.

So I called Darun and he totally agreed to take the car back. He told me to come to Coimbatore on[protected]. I went and handed over the car on the date. He told me that I would deduct Rs.4000 for the reason of surrender and the remaining Rs.60, 000 would be given to you in two days. He promised.

Then he didn't give amount in two days like he said. He gave Rs.30, 000 through Gpay on[protected]. One month later on[protected] he gave Rs.5000 through Gpay. He is deliberately saying some reason for the remaining Rs 25, 000.

Thus I have been under a lot of stress for the last 7 months. In this 7 months he has sold more than 20 cars through Olx. Even now he has advertised 4 cars on Olx. But he was not willing to pay my money back. He didn’t care about my money. He plans to cheat me.

We need to take action on him without deceiving anyone else like me

Dharun PH NO: [protected], [protected]
+2 photos
May 01, 2021
Updated by Santhoshitisme
I have erased Dharn's phone in attached Gpay screenshot. For your reference original Gpay screenshot image here

Verified Support
May 02, 2021
OLX India Customer Care's response
Dear OLX user,

We request you to share more details at [protected]@olx.in. We will check this for you at the earliest.

Thanks,
Team OLX
May 27, 2021
Updated by Santhoshitisme
Dear OLX team, my issue not yet resolved.. Plz take action against him
did you get the Money Back?
Santhoshitisme's [Complaint's author] reply, May 14, 2022
Hmm no..
Vijayraj Velsamy's reply, May 14, 2022
seriously olx cant do anything
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    T
    Toji peter
    Apr 29, 2021
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    Resolved

    I registered my account with valid email address. I dont know why olx banned my account. Its so frustrating bcoz i was about to purchase from a seller at last they banned . I was not able to do it
    Aug 9, 2021
    Complaint marked as Resolved 
    Verified Support
    May 02, 2021
    OLX India Customer Care's response
    Dear OLX user,

    We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.

    Thanks,
    Team OLX
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      K
      Karthikeyan Narayanasamy
      Apr 27, 2021
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      In OLX I found an add for car sale and when I approached the seller he claimed himself an army and he asked me to transfer 3120 as token and he ll deliver the car to my doorstep.

      Mobile number of the person called himself an army officer is +[protected]
      Attaching the screenshot which has the account details he shared for transferring amount
      +1 photos
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        K
        KakshayB
        Apr 27, 2021
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        Address: MH 12

        My account got banned for absolutely no reason. Just posted one ad of my bike because I wanted to sell it, and after some 15-20 days i don't know why my account got banned, was in touch with people interested in buying and now it seems I lost all the contacts. Really disappointed!
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          N
          Nrjptl
          Apr 27, 2021
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          Website: www.olx.in

          For no reason my both the account are suspended, is there anything wrong with the system or there is a bug .
          Without any prior information.
          The account shows suspended

          For no reason .
          +2 photos
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            P
            Priyakshi Goswami
            from Mumbai, Maharashtra
            Apr 27, 2021
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            There should be proper verification of the members. A person called Amit Kapse took money Rs. 2000 by using PAYTM QR code. And now he is not attending my calls. People please stay away from the following contact numbers:
            [protected]
            [protected]
            [protected]
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              A
              Anil.kanzariya2
              Apr 26, 2021
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              Resolved

              Dear Olx,

              My account [protected]@gmail.com is banned by olx without any breach of policy.

              Please be needful on urgent basis.
              Aug 6, 2021
              Complaint marked as Resolved 
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                A
                amitalexthomas
                Apr 25, 2021
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                Resolved

                My account linked to [protected] is suspended without reason. [protected]@olx.in is not working. they direct to contact us page on olx.in, which is not seen anywhere!
                Aug 6, 2021
                Complaint marked as Resolved 
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  C
                  CHOKKARA JEEVAN KUMAR
                  Apr 23, 2021
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                  Address: 60-17-8, Prakash Nagar,Malkapuram

                  My account was banned I cannot access OLX through any of my Gmail's or my alternate mob no.'s
                  My id mob no. [protected]
                  I didn't make any fraud, so why you banned my account, I'm unable to access my account since 6months, OLX team replied and said we Apology for this inconvenience and we will resolve your problem, it's been 6months you didn't done any thing
                  I'm requesting to resolve this issue
                  You banned my account for no reason
                  +1 photos
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                    F
                    Fmak
                    from Powai, Maharashtra
                    Apr 23, 2021
                    Resolved
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                    Resolved

                    Address: Olx India

                    I have paid ₹999 to feature an ad on olx Today date 23 April 2021
                    But full day has passed away till now I cannot find my ad anywhere on olx even after applying proper filters, location.
                    I have sufficient proof screen recording.
                    I want my money back or else I want to see my ad on top on olx since I have paid for it to be in the top featured section.

                    Order I'd #13813268
                    Invoice #2090049
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Dear OLX User,

                    Greetings from Team OLX!

                    In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    We look forward to serving you better.
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                      R
                      ravi krishnan warrier
                      Apr 22, 2021
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                      Resolved

                      Hi, I'm very disappointed by the OLX team since they banned my account for no reason. I was getting enquiries for the ad that I posted a day earlier. I would like OLX to take action asap.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        K
                        Kinjal_shah678
                        Apr 21, 2021
                        Resolved
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                        Resolved

                        3 of my olx accounts got suspended without any reason all of a sudden. I was in the middle of closing a deal (making an offer on olx) and suddenly it got suspended! 2 of emails and 3 of my phone numbers are not working on olx. Get it resolved ASAP. Please, I request.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          A
                          Arthi Kumari
                          Apr 18, 2021
                          Resolved
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                          Resolved

                          Address: Bangalore airport

                          Fooling around customer saying dat dey r from army pls I need my 20000 back
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Dear OLX User,

                          We're sorry for the inconvenience caused to you.

                          We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                          Please find below the list of required information -

                          1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                          2) You may also share the suspect's contact details used on OLX with us.

                          3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                          4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                          As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                          We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                          In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                          Hope the provided information helps.

                          For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                          Thank you for your patience and support.
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                            A
                            Arthi Kumari
                            Apr 18, 2021
                            Resolved
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                            Resolved

                            Address: Bangalore airport

                            Hope less company OLX
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Apr 18, 2021
                            Updated by Arthi Kumari
                            I have not got any call from ur service
                            Dear OLX User,

                            We're sorry for the inconvenience caused to you.

                            We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                            Please find below the list of required information -

                            1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                            2) You may also share the suspect's contact details used on OLX with us.

                            3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                            4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                            As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                            We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                            In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                            Hope the provided information helps.

                            For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                            Thank you for your patience and support.
                            Dear OLX User,

                            We're sorry for the inconvenience caused to you.

                            We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                            Please find below the list of required information -

                            1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                            2) You may also share the suspect's contact details used on OLX with us.

                            3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                            4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                            As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                            We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                            In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                            Hope the provided information helps.

                            For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                            Thank you for your patience and support.
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                              I
                              Ishaq sait
                              Apr 17, 2021
                              Resolved
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                              Resolved

                              I have posted a phone that I want to sell and while I was texting someone who was interested in buying account got logged out. When I tried to log back in it said suspended !!! I mean this is not acceptable! Request you to help me out with this.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Ishaq sait's [Complaint's author] reply, Apr 18, 2021
                              Here’s the registered phone number 990077750
                              Ishaq sait's [Complaint's author] reply, Apr 18, 2021
                              9900077750
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                                H
                                H_appy@123
                                Apr 16, 2021
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                                Website: olx.in

                                Please unbanned my olx account.
                                no terms and condition have been breached
                                +1 photos
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                                  M
                                  Mohammed Zaffar Ayyaz
                                  Apr 16, 2021
                                  Resolved
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                                  Resolved

                                  Olx people are so unprofessional they have suspended my account without any reason, why they advertise so heavily if they do not want people to sell/buy on their site,

                                  My email id is zaffar.[protected]@gmail.com
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Dear MD. Zaffar,

                                  We deeply understand your concern here.

                                  We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.

                                  Thanks,
                                  Team OLX
                                  Mohammed Zaffar Ayyaz's [Complaint's author] reply, Apr 17, 2021
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                                    I
                                    ItsAsad
                                    Apr 13, 2021
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                                    Website: Olx.in

                                    Olx suspended my account for no reason or if I did something wrong, let me know my mistake so that the mistake doesn't get repeated. And also, there is something called 'last warning'.
                                    Finally, I hereby request for unblocking my account.
                                    +1 photos
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Can't see the Email...plz send it in sentence form.
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                                      S
                                      Shahidur Rahman Ansari
                                      Apr 12, 2021
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                                      Address: Koliwada A wing 401/402 Hayat Complex
                                      Website: OLX India

                                      Its been a month after launching complaint on consumer complaints still no action taken or any further updates which is the reason I have to relaunch another complaint. Its useless I feel the consumer complaint and also the support provided by OLX. If they have misplaced my documents and plate then at least they should acknowledge the mistake and launch a complaint that they have misplaced it. This is very unfortunate of me writing this email that its been the worst service I have ever received by any company. I was very much satisfied while selling my car back in march 2020 when I was told that I would receive my RC book and Chassis plate within one month of selling my car. However it's been a year now and every time I ask the concerned person who helped me in selling the car give reasons and delays the process. It seems OLX are not all concerned for their customers value for money and trusts and are least bothered of what is happening with the vehicle handed over to them.

                                      Please take this request as a matter of concern and look into this and hand over the documents as soon as possible as the level of patience has reached its peak.

                                      The store responsible for delaying this process is Dombivali branch.
                                      Car Name: TATA Indigo CS
                                      Number Plate: MH 01 AH 633.

                                      Thanks and regards,
                                      Shahid Ansari
                                      Verified Support
                                      Apr 13, 2021
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                      Email address: [protected]@olx.com
                                      Phone Number:[protected]:00am - 07:00pm).

                                      Warm Regards,
                                      Team OLX
                                      Apr 14, 2021
                                      Updated by Shahidur Rahman Ansari
                                      I have tried both but they have stopped responding me now, which is the most annoying part and I am in UK they should contact my dad in India but they are not even after asking multiple times.
                                      Please ask someone to contact us from dombivali branch
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                                        H
                                        Harsha More
                                        Apr 12, 2021
                                        Resolved
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                                        Resolved

                                        Address: andheri
                                        Website: srl diagnostics

                                        My payment got deducted while booking for a service, but still showing as payment yet to be done.
                                        worst service & customer care nos.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Apr 13, 2021
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We would like to extend our apologies for the unpleasant experience.
                                        For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details.
                                        Please be rest assured, we are always there to help you.

                                        Regards,
                                        Team OLX
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