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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 78

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K
Karthikeyan Narayanasamy
Apr 27, 2021
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In OLX I found an add for car sale and when I approached the seller he claimed himself an army and he asked me to transfer 3120 as token and he ll deliver the car to my doorstep.

Mobile number of the person called himself an army officer is +[protected]
Attaching the screenshot which has the account details he shared for transferring amount
+1 photos
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    K
    KakshayB
    Apr 27, 2021
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    Address: MH 12

    My account got banned for absolutely no reason. Just posted one ad of my bike because I wanted to sell it, and after some 15-20 days i don't know why my account got banned, was in touch with people interested in buying and now it seems I lost all the contacts. Really disappointed!
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      Nrjptl
      Apr 27, 2021
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      Website: www.olx.in

      For no reason my both the account are suspended, is there anything wrong with the system or there is a bug .
      Without any prior information.
      The account shows suspended

      For no reason .
      +2 photos
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        P
        Priyakshi Goswami
        from Mumbai, Maharashtra
        Apr 27, 2021
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        There should be proper verification of the members. A person called Amit Kapse took money Rs. 2000 by using PAYTM QR code. And now he is not attending my calls. People please stay away from the following contact numbers:
        [protected]
        [protected]
        [protected]
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          A
          Anil.kanzariya2
          Apr 26, 2021
          Resolved
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          Resolved

          Dear Olx,

          My account [protected]@gmail.com is banned by olx without any breach of policy.

          Please be needful on urgent basis.
          Aug 6, 2021
          Complaint marked as Resolved 
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            A
            amitalexthomas
            Apr 25, 2021
            Resolved
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            My account linked to [protected] is suspended without reason. [protected]@olx.in is not working. they direct to contact us page on olx.in, which is not seen anywhere!
            Aug 6, 2021
            Complaint marked as Resolved 
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              C
              CHOKKARA JEEVAN KUMAR
              Apr 23, 2021
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              Address: 60-17-8, Prakash Nagar,Malkapuram

              My account was banned I cannot access OLX through any of my Gmail's or my alternate mob no.'s
              My id mob no. [protected]
              I didn't make any fraud, so why you banned my account, I'm unable to access my account since 6months, OLX team replied and said we Apology for this inconvenience and we will resolve your problem, it's been 6months you didn't done any thing
              I'm requesting to resolve this issue
              You banned my account for no reason
              +1 photos
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                F
                Fmak
                from Powai, Maharashtra
                Apr 23, 2021
                Resolved
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                Resolved

                Address: Olx India

                I have paid ₹999 to feature an ad on olx Today date 23 April 2021
                But full day has passed away till now I cannot find my ad anywhere on olx even after applying proper filters, location.
                I have sufficient proof screen recording.
                I want my money back or else I want to see my ad on top on olx since I have paid for it to be in the top featured section.

                Order I'd #13813268
                Invoice #2090049
                Aug 7, 2021
                Complaint marked as Resolved 
                Dear OLX User,

                Greetings from Team OLX!

                In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                We look forward to serving you better.
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                  R
                  ravi krishnan warrier
                  Apr 22, 2021
                  Resolved
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                  Resolved

                  Hi, I'm very disappointed by the OLX team since they banned my account for no reason. I was getting enquiries for the ad that I posted a day earlier. I would like OLX to take action asap.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    K
                    Kinjal_shah678
                    Apr 21, 2021
                    Resolved
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                    Resolved

                    3 of my olx accounts got suspended without any reason all of a sudden. I was in the middle of closing a deal (making an offer on olx) and suddenly it got suspended! 2 of emails and 3 of my phone numbers are not working on olx. Get it resolved ASAP. Please, I request.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      A
                      Arthi Kumari
                      Apr 18, 2021
                      Resolved
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                      Resolved

                      Address: Bangalore airport

                      Fooling around customer saying dat dey r from army pls I need my 20000 back
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Dear OLX User,

                      We're sorry for the inconvenience caused to you.

                      We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                      Please find below the list of required information -

                      1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                      2) You may also share the suspect's contact details used on OLX with us.

                      3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                      4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                      As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                      We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                      In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                      Hope the provided information helps.

                      For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                      Thank you for your patience and support.
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                        A
                        Arthi Kumari
                        Apr 18, 2021
                        Resolved
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                        Resolved

                        Address: Bangalore airport

                        Hope less company OLX
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Apr 18, 2021
                        Updated by Arthi Kumari
                        I have not got any call from ur service
                        Dear OLX User,

                        We're sorry for the inconvenience caused to you.

                        We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                        Please find below the list of required information -

                        1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                        2) You may also share the suspect's contact details used on OLX with us.

                        3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                        4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                        As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                        We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                        In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                        Hope the provided information helps.

                        For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                        Thank you for your patience and support.
                        Dear OLX User,

                        We're sorry for the inconvenience caused to you.

                        We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                        Please find below the list of required information -

                        1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                        2) You may also share the suspect's contact details used on OLX with us.

                        3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                        4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                        As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                        We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                        In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                        Hope the provided information helps.

                        For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                        Thank you for your patience and support.
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                          I
                          Ishaq sait
                          Apr 17, 2021
                          Resolved
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                          Resolved

                          I have posted a phone that I want to sell and while I was texting someone who was interested in buying account got logged out. When I tried to log back in it said suspended !!! I mean this is not acceptable! Request you to help me out with this.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
                          Ishaq sait's [Complaint's author] reply, Apr 18, 2021
                          Here’s the registered phone number 990077750
                          Ishaq sait's [Complaint's author] reply, Apr 18, 2021
                          9900077750
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                            H
                            H_appy@123
                            Apr 16, 2021
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                            Website: olx.in

                            Please unbanned my olx account.
                            no terms and condition have been breached
                            +1 photos
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                              M
                              Mohammed Zaffar Ayyaz
                              Apr 16, 2021
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                              Resolved

                              Olx people are so unprofessional they have suspended my account without any reason, why they advertise so heavily if they do not want people to sell/buy on their site,

                              My email id is zaffar.[protected]@gmail.com
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dear MD. Zaffar,

                              We deeply understand your concern here.

                              We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.

                              Thanks,
                              Team OLX
                              Mohammed Zaffar Ayyaz's [Complaint's author] reply, Apr 17, 2021
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                                I
                                ItsAsad
                                Apr 13, 2021
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                                Website: Olx.in

                                Olx suspended my account for no reason or if I did something wrong, let me know my mistake so that the mistake doesn't get repeated. And also, there is something called 'last warning'.
                                Finally, I hereby request for unblocking my account.
                                +1 photos
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Can't see the Email...plz send it in sentence form.
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                                  S
                                  Shahidur Rahman Ansari
                                  Apr 12, 2021
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                                  Address: Koliwada A wing 401/402 Hayat Complex
                                  Website: OLX India

                                  Its been a month after launching complaint on consumer complaints still no action taken or any further updates which is the reason I have to relaunch another complaint. Its useless I feel the consumer complaint and also the support provided by OLX. If they have misplaced my documents and plate then at least they should acknowledge the mistake and launch a complaint that they have misplaced it. This is very unfortunate of me writing this email that its been the worst service I have ever received by any company. I was very much satisfied while selling my car back in march 2020 when I was told that I would receive my RC book and Chassis plate within one month of selling my car. However it's been a year now and every time I ask the concerned person who helped me in selling the car give reasons and delays the process. It seems OLX are not all concerned for their customers value for money and trusts and are least bothered of what is happening with the vehicle handed over to them.

                                  Please take this request as a matter of concern and look into this and hand over the documents as soon as possible as the level of patience has reached its peak.

                                  The store responsible for delaying this process is Dombivali branch.
                                  Car Name: TATA Indigo CS
                                  Number Plate: MH 01 AH 633.

                                  Thanks and regards,
                                  Shahid Ansari
                                  Verified Support
                                  Apr 13, 2021
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                  Email address: [protected]@olx.com
                                  Phone Number:[protected]:00am - 07:00pm).

                                  Warm Regards,
                                  Team OLX
                                  Apr 14, 2021
                                  Updated by Shahidur Rahman Ansari
                                  I have tried both but they have stopped responding me now, which is the most annoying part and I am in UK they should contact my dad in India but they are not even after asking multiple times.
                                  Please ask someone to contact us from dombivali branch
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                                    H
                                    Harsha More
                                    Apr 12, 2021
                                    Resolved
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                                    Resolved

                                    Address: andheri
                                    Website: srl diagnostics

                                    My payment got deducted while booking for a service, but still showing as payment yet to be done.
                                    worst service & customer care nos.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Apr 13, 2021
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We would like to extend our apologies for the unpleasant experience.
                                    For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details.
                                    Please be rest assured, we are always there to help you.

                                    Regards,
                                    Team OLX
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                                      M
                                      Mohsin1959
                                      Apr 9, 2021
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                                      Website: www.olx.in

                                      Extremely unhappy with the service of olx. I have created 2 live ads to sell my vehicle and suddenly this morning am unable to login to my account. The reason shown in the Login page is account suspended.

                                      There is no process to reach out to their customer care and for a company is driven by their customer data base they exhibit such poor and shabby customer service.

                                      I hope this matter will be looked into by the concerned personnel at olx and resolved at the soonest.
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                                        nadeem860
                                        Apr 9, 2021
                                        Resolved
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                                        Resolved

                                        Website: www.olx.in

                                        Pathetic attitude from the people who run this company. My account has been suspended for no reason and the same has happened to member in my family. Very high handed attitude and what is more annoying is that there is no proper channel in their website to raise the concern.

                                        The irony is that the spend a fortune on marketing and promotion and on the sidelines treat genuine customer like garbage!

                                        Extremely disappointed with their service and I hope some will look into this have it resolved.
                                        +1 photos
                                        Aug 11, 2021
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Apr 10, 2021
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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