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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2855
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OLX India reviews & complaints page 78

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A
Aswathy Hariprasad
May 2, 2021
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My ad continuesly rejected and I paid feature fee

What is the reason of rejection and please refund feature fee if my my won't go live
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    S
    Sanathoi Sagolsem
    from Muzaffarpur, Bihar
    May 1, 2021
    Resolved
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    I have been buying and selling many items from OLX. But now, my primary email account is suspended or banned for no reason. It is [protected]@gmail.com. after this, I open many multiple accounts, and once I logged in, I can access one time. But after I close the app and try like after 5 minutes, all accounts got either suspended or banned. I'm seriously getting frustrated. I have submitted more than 15 fake scammers and frauds to OLX from my primary account. I was helping the community, but suddenly my account is banned. I have also mailed to [protected]@olx.in but there's no response. Please help me unsuspend or unban my primary account. Thanks in advance.
    Aug 6, 2021
    Complaint marked as Resolved 
    Dear OLX user,

    We request you to share more details at [protected]@olx.in. We will check this for you at the earliest.

    Thanks,
    Team OLX
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      S
      Samara9
      Apr 30, 2021
      Resolved
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      This is unfair. My acount got banned for no reason when I have done nothing wrong. I gave my number to a buyer and since then my account got banned. Please check and unlock my account. This is serious. Please help me as early as you can.
      Aug 6, 2021
      Complaint marked as Resolved 
      Dear OLX user,

      We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.

      Thanks,
      Team OLX
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        S
        Santhoshitisme
        Apr 29, 2021
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        Sir, My name is Santhosh from Dindigul, Tamil nadu. I am victim of this issue. I was cheated by Darun, he is residing in Coimbatore

        Let me explain the problem I faced

        I saw the olx ads of Dharun’s indica car (TN22AE5035) on[protected] in Coimbatore and talked to him. He saying that car was in very good condition and come to the Coimbatore-Singanallur bus stand.

        I went from Dindigul to Coimbatore -Singanallur bus stand on[protected]. Dharun came and showed the car but as he said, the car was not in good condition. I’m also in a confused state because of traveled 4 hours from Dindigul. Bought the car for Rs.63, 500 in cash and Rs500 through Gpay.

        [protected] I started the car to leave my house, but it did not start. So I called the local mechanic, he infected the car and the mechanic said the car engine and chassis were in very bad condition.

        So I called Darun and he totally agreed to take the car back. He told me to come to Coimbatore on[protected]. I went and handed over the car on the date. He told me that I would deduct Rs.4000 for the reason of surrender and the remaining Rs.60, 000 would be given to you in two days. He promised.

        Then he didn't give amount in two days like he said. He gave Rs.30, 000 through Gpay on[protected]. One month later on[protected] he gave Rs.5000 through Gpay. He is deliberately saying some reason for the remaining Rs 25, 000.

        Thus I have been under a lot of stress for the last 7 months. In this 7 months he has sold more than 20 cars through Olx. Even now he has advertised 4 cars on Olx. But he was not willing to pay my money back. He didn’t care about my money. He plans to cheat me.

        We need to take action on him without deceiving anyone else like me

        Dharun PH NO: [protected], [protected]
        May 01, 2021
        Updated by Santhoshitisme
        I have erased Dharn's phone in attached Gpay screenshot. For your reference original Gpay screenshot image here

        Verified Support
        May 02, 2021
        OLX India Customer Care's response
        Dear OLX user,

        We request you to share more details at [protected]@olx.in. We will check this for you at the earliest.

        Thanks,
        Team OLX
        May 27, 2021
        Updated by Santhoshitisme
        Dear OLX team, my issue not yet resolved.. Plz take action against him
        did you get the Money Back?
        Santhoshitisme's [Complaint's author] reply, May 14, 2022
        Hmm no..
        Vijayraj Velsamy's reply, May 14, 2022
        seriously olx cant do anything
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          T
          Toji peter
          Apr 29, 2021
          Resolved
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          Resolved

          I registered my account with valid email address. I dont know why olx banned my account. Its so frustrating bcoz i was about to purchase from a seller at last they banned . I was not able to do it
          Aug 9, 2021
          Complaint marked as Resolved 
          Verified Support
          May 02, 2021
          OLX India Customer Care's response
          Dear OLX user,

          We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.

          Thanks,
          Team OLX
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            K
            Karthikeyan Narayanasamy
            Apr 27, 2021
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            In OLX I found an add for car sale and when I approached the seller he claimed himself an army and he asked me to transfer 3120 as token and he ll deliver the car to my doorstep.

            Mobile number of the person called himself an army officer is +[protected]
            Attaching the screenshot which has the account details he shared for transferring amount
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              K
              KakshayB
              Apr 27, 2021
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              Address: MH 12

              My account got banned for absolutely no reason. Just posted one ad of my bike because I wanted to sell it, and after some 15-20 days i don't know why my account got banned, was in touch with people interested in buying and now it seems I lost all the contacts. Really disappointed!
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                N
                Nrjptl
                Apr 27, 2021
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                Website: www.olx.in

                For no reason my both the account are suspended, is there anything wrong with the system or there is a bug .
                Without any prior information.
                The account shows suspended

                For no reason .
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                  P
                  Priyakshi Goswami
                  from Mumbai, Maharashtra
                  Apr 27, 2021
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                  There should be proper verification of the members. A person called Amit Kapse took money Rs. 2000 by using PAYTM QR code. And now he is not attending my calls. People please stay away from the following contact numbers:
                  [protected]
                  [protected]
                  [protected]
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                    A
                    Anil.kanzariya2
                    Apr 26, 2021
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                    Resolved

                    Dear Olx,

                    My account [protected]@gmail.com is banned by olx without any breach of policy.

                    Please be needful on urgent basis.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      A
                      amitalexthomas
                      Apr 25, 2021
                      Resolved
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                      Resolved

                      My account linked to [protected] is suspended without reason. [protected]@olx.in is not working. they direct to contact us page on olx.in, which is not seen anywhere!
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        C
                        CHOKKARA JEEVAN KUMAR
                        Apr 23, 2021
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                        Address: 60-17-8, Prakash Nagar,Malkapuram

                        My account was banned I cannot access OLX through any of my Gmail's or my alternate mob no.'s
                        My id mob no. [protected]
                        I didn't make any fraud, so why you banned my account, I'm unable to access my account since 6months, OLX team replied and said we Apology for this inconvenience and we will resolve your problem, it's been 6months you didn't done any thing
                        I'm requesting to resolve this issue
                        You banned my account for no reason
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                          F
                          Fmak
                          from Powai, Maharashtra
                          Apr 23, 2021
                          Resolved
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                          Resolved

                          Address: Olx India

                          I have paid ₹999 to feature an ad on olx Today date 23 April 2021
                          But full day has passed away till now I cannot find my ad anywhere on olx even after applying proper filters, location.
                          I have sufficient proof screen recording.
                          I want my money back or else I want to see my ad on top on olx since I have paid for it to be in the top featured section.

                          Order I'd #13813268
                          Invoice #2090049
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Dear OLX User,

                          Greetings from Team OLX!

                          In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          We look forward to serving you better.
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                            R
                            ravi krishnan warrier
                            Apr 22, 2021
                            Resolved
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                            Resolved

                            Hi, I'm very disappointed by the OLX team since they banned my account for no reason. I was getting enquiries for the ad that I posted a day earlier. I would like OLX to take action asap.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              K
                              Kinjal_shah678
                              Apr 21, 2021
                              Resolved
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                              Resolved

                              3 of my olx accounts got suspended without any reason all of a sudden. I was in the middle of closing a deal (making an offer on olx) and suddenly it got suspended! 2 of emails and 3 of my phone numbers are not working on olx. Get it resolved ASAP. Please, I request.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                A
                                Arthi Kumari
                                Apr 18, 2021
                                Resolved
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                                Resolved

                                Address: Bangalore airport

                                Fooling around customer saying dat dey r from army pls I need my 20000 back
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Dear OLX User,

                                We're sorry for the inconvenience caused to you.

                                We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                                Please find below the list of required information -

                                1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                                2) You may also share the suspect's contact details used on OLX with us.

                                3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                                4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                                As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                                We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                                In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                                Hope the provided information helps.

                                For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                                Thank you for your patience and support.
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                                  A
                                  Arthi Kumari
                                  Apr 18, 2021
                                  Resolved
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                                  Resolved

                                  Address: Bangalore airport

                                  Hope less company OLX
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Apr 18, 2021
                                  Updated by Arthi Kumari
                                  I have not got any call from ur service
                                  Dear OLX User,

                                  We're sorry for the inconvenience caused to you.

                                  We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                                  Please find below the list of required information -

                                  1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                                  2) You may also share the suspect's contact details used on OLX with us.

                                  3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                                  4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                                  As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                                  We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                                  In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                                  Hope the provided information helps.

                                  For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                                  Thank you for your patience and support.
                                  Dear OLX User,

                                  We're sorry for the inconvenience caused to you.

                                  We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                                  Please find below the list of required information -

                                  1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                                  2) You may also share the suspect's contact details used on OLX with us.

                                  3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                                  4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                                  As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                                  We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                                  In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                                  Hope the provided information helps.

                                  For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                                  Thank you for your patience and support.
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                                    I
                                    Ishaq sait
                                    Apr 17, 2021
                                    Resolved
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                                    Resolved

                                    I have posted a phone that I want to sell and while I was texting someone who was interested in buying account got logged out. When I tried to log back in it said suspended !!! I mean this is not acceptable! Request you to help me out with this.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Ishaq sait's [Complaint's author] reply, Apr 18, 2021
                                    Here’s the registered phone number 990077750
                                    Ishaq sait's [Complaint's author] reply, Apr 18, 2021
                                    9900077750
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                                      H
                                      H_appy@123
                                      Apr 16, 2021
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                                      Website: olx.in

                                      Please unbanned my olx account.
                                      no terms and condition have been breached
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                                        M
                                        Mohammed Zaffar Ayyaz
                                        Apr 16, 2021
                                        Resolved
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                                        Resolved

                                        Olx people are so unprofessional they have suspended my account without any reason, why they advertise so heavily if they do not want people to sell/buy on their site,

                                        My email id is zaffar.[protected]@gmail.com
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Dear MD. Zaffar,

                                        We deeply understand your concern here.

                                        We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.

                                        Thanks,
                                        Team OLX
                                        Mohammed Zaffar Ayyaz's [Complaint's author] reply, Apr 17, 2021
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