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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2855
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OLX India reviews & complaints page 84

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I
Indu Karanayil
Feb 4, 2021
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I made double payment on OlX for my ad. Kindly revert it back
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    Nithish.S Cse Tcet
    Feb 3, 2021
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    Address: No.107 quarters slsmill arni tk thiruvanamalai district pincode-632316

    Olx account was suspended please unbanned from my OLX account
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      M
      Mayury More
      Feb 2, 2021
      Resolved
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      Resolved

      So, i got scammed by named vikas patel.. I had post my add on olx for helmate.. Then he called he asked to scan code so that i can get my money of helmate.. Nd he is going to send his person to pick their product.. But after scanning not only i didnt recieve money but also debited amount from my bank.. I lost money of almost 25000 rs .. I want my refund back.. Even im posting proofs.. So hope u can reach out to them..
      Feb 2, 2021
      Complaint marked as Resolved 
      Its not resolved yet.. I just posted my complaint... Its showing that its resolved..
      Verified Support
      Feb 03, 2021
      OLX India Customer Care's response
      Dear OLX User,

      Greetings from Team OLX!

      We completely understand your situation and apologize for the inconvenience caused.

      It would be great if you could share the contact details of the person that you are referring to.

      In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      We look forward to serve you better.
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        M
        msvbalakumar
        from Chennai, Tamil Nadu
        Feb 2, 2021
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        My works are affected due to too many calls from OLX Business number, my number is DNT and too selective to provide my number to anyone, but today, my day is distracted by OLX system-generated calls.

        Requesting not to use the system to call every 10 mins like this, and get the guidelines from TROI to stop all the ANNOYING calls.
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          M
          Mr.H
          from Bengaluru, Karnataka
          Feb 1, 2021
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          Address: Surat

          Three days ago I saw the bike on olx and contacted him and after seeing the details of the bike, I contacted the brother. He is Bhai Bhavesh Bhai and I am in Indian Army and my posting happened in Vadodara. I will let you transport your bike from Indian Army Transport. Said to pay his charge.
          The next day at the time of delivery, he asked for a charge to activate the parcel. Asked for parcel insurance charge. After all the charges, 45000 rupees were deposited in the dummy account of Indian Army Transport.
          Please help me and get my money refunded. Please😭😂😭😭
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            S
            Swatika Sharma
            from Gurgaon, Haryana
            Jan 31, 2021
            Resolved
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            Resolved

            I gave an AD on OLX.com at 30 January, 2021 to sell my three books for total 700 rupees. I received a message from a guy named Ravi Kumar that he want to purchase it and give me your number. I gave him my number. Next day i.e 31 January, 2021 he called me and said that I want to buy the books as my children like it, please give me your location so that I can send my mans to pick the books. So, I send it on his whatsapp/phone number:- [protected] on spot. He said, he will pay the money beforehand and asked for UPI ID for Paytm. For checking purpose, he send me a bar code for 1 rupees and said scan it, and made a payment. 1 rupees debited from my account and on the second moment it credited again in my account. Then I agree on it. He again send me a bar code of 700Rs and start the procedure. 700 debited but its not credited back in my account. he said again scan the same code, click the pay option but do not enter the pin because he himself enter the pin first in his swipe card machine then you(me) enter the pin and check the balance. But again it debited not credited. In the same procedure, he send the bar code of different amount, in order to get my money I take the risk again and again & paid (700+700+1999+1999+6100+6100+17600+5000= 40, 198Rs). I said him to pay through the bank account but no he stubbornly use the same bar code method.

            I request OLX.com to accept my complaint and look into it deeply and kindly refund my money.
            Aug 10, 2021
            Complaint marked as Resolved 
            Verified Support
            Feb 02, 2021
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

            Addressing your concern is our priority and we will always give you the best possible service.

            Thank you for contacting OLX!
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              A
              Anisha Begam
              Jan 31, 2021
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              Through olx I was cheated by the person amount of 26000
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                Z
                Zohaib426
                from Gwalior, Madhya Pradesh
                Jan 31, 2021
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                I am Zohaib Khan my mobile no is [protected] registered on OLX india, and they suspend my account without any reason
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                  M
                  from Bengaluru, Karnataka
                  Jan 29, 2021
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                  Address: Olx.in mumbai
                  Website: Olx.in

                  To
                  Cyber crime branch Bangalore

                  Olx.in fraudulent activities
                  Respected sir
                  I want to register a cyber crime to fraud which happened recently with me as I was trying to purchase a bike in olx .in the seller claimed to be indian army soldier vikas patel n manjeet Singh
                  They were selling their Activa 4g KA 50y 6276 due to their transfer from Devanahalli airport Bangalore

                  They said I would get bike in 2 hrs as they would do all the transfer documentation n send me
                  Ist paid 3020 through Paytm
                  Later after an hour they said I need to pay the whole amount as it's government rules to do all the transfer documentation work I had done 15980 through Google pay as well

                  Later they started saying I need to do transaction in different way I started telling to cancellation n return the money he said he do on Jan, 27, , 5 pm I have been calling him back multiple times he was non responsive to call n started doing video call n asking for nudes picture

                  I have been trying to reach him to get my money back there is no response on call

                  Kindly find the contact details of vikas Patel - [protected] manjeet Singh [protected]

                  Requesting the cyber crime branch to please look into the case as I have all the identity details of canteen cisf card pan card n Aadhar of vikas patel which he shared with

                  I have lost my money' of 19000. Please help in tracking n tracing the person as he has been doing it with every person
                  Please let me we're can I file a complaint n share all the documents for the same which I have .

                  Looking forward for your needful

                  Thanking you
                  Manisha
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                    K
                    kriz jindal
                    from Delhi, Delhi
                    Jan 29, 2021
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                    I have been using olx from a long time and selling and buying products easily since 1January 2021 olx keep banning my account I tried creating a new account it also got banned as soon as I upload a ad or contact a seller . Solve my issue as soon as possible [protected]@gmail.com
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                      S
                      shree shyam mobile Hisar
                      Jan 29, 2021
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                      Address: Hisar

                      Hi

                      My olx account has been banned, please resolve this issue the email id is
                      Shubham.[protected]@gmail.com
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                        F
                        Faizan Mirza 829
                        from Mumbai, Maharashtra
                        Jan 28, 2021
                        Resolved
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                        Resolved

                        Previously my 2 accounts were banned for no reason, at that time i didn't think much about it but today I made a new account and messaged a couple of sellers (just gave them my price for the product and nothing else) I didnt' abuse nor gave my number and all of a sudden my account was banned. Please fix your system. I hope that you will look into this matter and solve my issue.
                        [protected]@gmail.com
                        Jan 31, 2021
                        Complaint marked as Resolved 
                        Support team reached out to me and they unbanned my account. Took a couple of days but in the end everything went well
                        Verified Support
                        Jan 31, 2021
                        OLX India Customer Care's response
                        Dear OLX User,

                        Greetings from Team OLX!

                        Thank you for taking out the time to write to us.

                        Please accept our sincere apologies for the inconvenience caused.

                        We would like to inform you that we have rectified the issue, now you will be able to access the account without any hassle.

                        We suggest that you login to your account after 1 hour in order to avoid any inconvenience.

                        Please do write back to us if you have any further queries and it will be a pleasure to assist you.

                        For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                        Thank you for your patience and support.

                        Have a great day ahead.
                        Previously my 2 accounts were banned for no reason, at that time i didn't think much about it but today I made a new account and messaged a couple of buyers (just Posted my ad andchatted with one buyer and nothing else) I didnt' abuse nor gave my number and all of a sudden my account was banned. Please fix your system. I hope that you will look into this matter and solve my issue.
                        [protected]@gmail.com
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                          P
                          Patel Smit
                          from Nagpur, Maharashtra
                          Jan 27, 2021
                          Resolved
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                          Resolved

                          The man whos name is samjibhai who tells me i am from indian army ahmedabad i want to sell my splendor plus 2019 model on 26000 /- and after that he said to me there is some transport charges for indian army government transport and there is some charges of parsel and he demanded 3000/- rs after after so many negotiation i conviced and transfer them to 3000/- to him on phone pay, after that i have they demanded 6999/- then i transferd that to on that accont. i contacted on mobile no:[protected] they send me some document which i attched below
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 29, 2021
                          OLX India Customer Care's response
                          Dear OLX User,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                          - Your registered phone number on OLX
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the suspect.
                          - Chat/message history with the suspect.
                          - Contact number/email address of the suspect.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          Awaiting reply from you!
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                            Ñ
                            Ñøbïtã Gàmîñg
                            Jan 26, 2021
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                            Please unblock olx account associated with [protected] no any reason but my account is suspended. Please unblock my account.
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                              G
                              Goldy Bhamra
                              Jan 25, 2021
                              Resolved
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                              Resolved

                              Address: Olx

                              Maine aaj olx pe visit kiya...ek wagonar car dekhi jo army ki dikha raha tha...woh bole army ka process hai pehle part payment krni hoti hai...maine part payment kr di usne mujhe ek receipt de di...ke humara driver aapko car dene aayega aapke ghar...fir bola thode or paise kara do army kaa procedure hai...yeh log army ke naam pe fraud kr rahe hai...main total 40, 000/- de chuka hu lkin abi tk koi driver gaadi leke nhi aaya...mujhe phone krke bol raha hai aap mare vardi pe shuk kr rahe ho...
                              Olx pr fraud chal raha hai...koi be olx se gaadi naa purchase kare...
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 27, 2021
                              OLX India Customer Care's response
                              Dear OLX User,

                              We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

                              We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

                              The user will not be able to use the account any further on OLX for any purpose.

                              This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

                              Please be rest assured, we will provide all the support for the investigation.

                              The legal authorities can write to us at [protected]@olx.in.

                              If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

                              We would like to thank you for bringing this issue to our attention.

                              For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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                                G
                                G Jayasankar
                                from Palackattumala, Kerala
                                Jan 24, 2021
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                                Address: Olx Porur, Chennai, Tamilnadu

                                Dera Sir,
                                I had sold my HONDA JAZZ V KL 36G 7680 through Olx cash my car office through Porur Chennai India..
                                I had handed over the car, keys, RC book, Insurance, pollution certificates, and signed all relevant forms.
                                I have also got the payment for the car on 18/Jan/2021.

                                But wo far not received the Sale Letter from Ola Cash my car.. Had contacted the Porur office several times for the letter but no response.

                                Kindly forward the sale letter for the above car KL36G7680 sold from Porur Chennai Tamilnadu on 18/Jan/2021
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                                  A
                                  Avmk123456
                                  Jan 24, 2021
                                  Resolved
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                                  Resolved

                                  I m aditya i got a fraud in old with buying a car i have paid him the money his name is ratan lal the car no is AP28DX1180
                                  He says he is an army officer
                                  I have all the payment screenshots so pls help me
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Dear OLX User,

                                  We're sorry for the inconvenience caused to you.

                                  We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                                  Please find below the list of required information -

                                  1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                                  2) You may also share the suspect's contact details used on OLX with us.

                                  3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                                  4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                                  As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                                  We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                                  In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                                  Hope the provided information helps.

                                  For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                                  Thank you for your patience and support.

                                  Thanks,
                                  Team OLX
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                                    S
                                    Sahil badhan
                                    from Mohali, Punjab
                                    Jan 23, 2021
                                    Resolved
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                                    Resolved

                                    Address: House no 80 type 4 power colony ropar

                                    I put an advertisement for selling two ACs. The person by name shrikant verma asked me to scan QR code and send Rs. 5 on trial basis which was successful and i got Rs. 5. Believing him i was asked to send Rs 8000 in same way but upi app allowed Rs 2000 only and therefore i sent him Rs. 2000. The guy did not send the amount back. The number from which he called was [protected]. The upi id was [protected]@paytm by name Maya Devi. Kindly forward my complaint to concerned authorities so that i can get my money back.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Jan 23, 2021
                                    Updated by Sahil badhan
                                    Kindly look into this photo too.

                                    Verified Support
                                    Jan 25, 2021
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    Would like to inform you that without any delay, we have blocked the buyer's account as well as his number so that he cannot dupe any more sellers.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                                    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the buyer and OLX will provide all the information related to the buyer to the legal authorities.

                                    You can further refer to our safety tips for a safe transaction: https://help.olx.in/hc/en-us/articles/[protected]Safe-transactions

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    Thank you for contacting OLX.

                                    Thanks,
                                    Team OLX
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                                      J
                                      Jg G
                                      from Delhi, Delhi
                                      Jan 23, 2021
                                      Resolved
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                                      Resolved

                                      Address: Gurugram
                                      Website: Olx.in

                                      Olx people are so unprofessional they have banned my account for no reason . My email [protected]@gmail.com
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Dear OLX User,

                                      We request you to send us an email at [protected]@olx.in or share the details of your account so that we can assist you accordingly.

                                      Thanks,
                                      Team OLX
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                                        R
                                        raj70903
                                        from Delhi, Delhi
                                        Jan 22, 2021
                                        Resolved
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                                        Resolved

                                        I have posted a ad on olx to sale and exchange my phone and a guy contack me and ready to exchange the phone with me and he gave me a fake i phone 7, i am very dispointed, now he not ans my call and msg plz,

                                        this is profile line of that persone
                                        https://www.Olx.In/profile/[protected]
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jan 24, 2021
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

                                        We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

                                        The user will not be able to use the account any further on OLX for any purpose.

                                        This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

                                        Please be rest assured, we will provide all the support for the investigation.

                                        The legal authorities can write to us at [protected]@olx.in.

                                        If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

                                        We would like to thank you for bringing this issue to our attention.

                                        For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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