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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 84

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S
Swatika Sharma
from Gurgaon, Haryana
Jan 31, 2021
Resolved
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I gave an AD on OLX.com at 30 January, 2021 to sell my three books for total 700 rupees. I received a message from a guy named Ravi Kumar that he want to purchase it and give me your number. I gave him my number. Next day i.e 31 January, 2021 he called me and said that I want to buy the books as my children like it, please give me your location so that I can send my mans to pick the books. So, I send it on his whatsapp/phone number:- [protected] on spot. He said, he will pay the money beforehand and asked for UPI ID for Paytm. For checking purpose, he send me a bar code for 1 rupees and said scan it, and made a payment. 1 rupees debited from my account and on the second moment it credited again in my account. Then I agree on it. He again send me a bar code of 700Rs and start the procedure. 700 debited but its not credited back in my account. he said again scan the same code, click the pay option but do not enter the pin because he himself enter the pin first in his swipe card machine then you(me) enter the pin and check the balance. But again it debited not credited. In the same procedure, he send the bar code of different amount, in order to get my money I take the risk again and again & paid (700+700+1999+1999+6100+6100+17600+5000= 40, 198Rs). I said him to pay through the bank account but no he stubbornly use the same bar code method.

I request OLX.com to accept my complaint and look into it deeply and kindly refund my money.
+9 photos
Aug 10, 2021
Complaint marked as Resolved 
Verified Support
Feb 02, 2021
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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    A
    Anisha Begam
    Jan 31, 2021
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    Through olx I was cheated by the person amount of 26000
    +2 photos
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      Z
      Zohaib426
      from Gwalior, Madhya Pradesh
      Jan 31, 2021
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      I am Zohaib Khan my mobile no is [protected] registered on OLX india, and they suspend my account without any reason
      +2 photos
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        M
        from Bengaluru, Karnataka
        Jan 29, 2021
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        Address: Olx.in mumbai
        Website: Olx.in

        To
        Cyber crime branch Bangalore

        Olx.in fraudulent activities
        Respected sir
        I want to register a cyber crime to fraud which happened recently with me as I was trying to purchase a bike in olx .in the seller claimed to be indian army soldier vikas patel n manjeet Singh
        They were selling their Activa 4g KA 50y 6276 due to their transfer from Devanahalli airport Bangalore

        They said I would get bike in 2 hrs as they would do all the transfer documentation n send me
        Ist paid 3020 through Paytm
        Later after an hour they said I need to pay the whole amount as it's government rules to do all the transfer documentation work I had done 15980 through Google pay as well

        Later they started saying I need to do transaction in different way I started telling to cancellation n return the money he said he do on Jan, 27, , 5 pm I have been calling him back multiple times he was non responsive to call n started doing video call n asking for nudes picture

        I have been trying to reach him to get my money back there is no response on call

        Kindly find the contact details of vikas Patel - [protected] manjeet Singh [protected]

        Requesting the cyber crime branch to please look into the case as I have all the identity details of canteen cisf card pan card n Aadhar of vikas patel which he shared with

        I have lost my money' of 19000. Please help in tracking n tracing the person as he has been doing it with every person
        Please let me we're can I file a complaint n share all the documents for the same which I have .

        Looking forward for your needful

        Thanking you
        Manisha
        +2 photos
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          K
          kriz jindal
          from Delhi, Delhi
          Jan 29, 2021
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          I have been using olx from a long time and selling and buying products easily since 1January 2021 olx keep banning my account I tried creating a new account it also got banned as soon as I upload a ad or contact a seller . Solve my issue as soon as possible [protected]@gmail.com
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            S
            shree shyam mobile Hisar
            Jan 29, 2021
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            Address: Hisar

            Hi

            My olx account has been banned, please resolve this issue the email id is
            Shubham.[protected]@gmail.com
            +1 photos
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              F
              Faizan Mirza 829
              from Mumbai, Maharashtra
              Jan 28, 2021
              Resolved
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              Resolved

              Previously my 2 accounts were banned for no reason, at that time i didn't think much about it but today I made a new account and messaged a couple of sellers (just gave them my price for the product and nothing else) I didnt' abuse nor gave my number and all of a sudden my account was banned. Please fix your system. I hope that you will look into this matter and solve my issue.
              [protected]@gmail.com
              +1 photos
              Jan 31, 2021
              Complaint marked as Resolved 
              Support team reached out to me and they unbanned my account. Took a couple of days but in the end everything went well
              Verified Support
              Jan 31, 2021
              OLX India Customer Care's response
              Dear OLX User,

              Greetings from Team OLX!

              Thank you for taking out the time to write to us.

              Please accept our sincere apologies for the inconvenience caused.

              We would like to inform you that we have rectified the issue, now you will be able to access the account without any hassle.

              We suggest that you login to your account after 1 hour in order to avoid any inconvenience.

              Please do write back to us if you have any further queries and it will be a pleasure to assist you.

              For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

              Thank you for your patience and support.

              Have a great day ahead.
              Previously my 2 accounts were banned for no reason, at that time i didn't think much about it but today I made a new account and messaged a couple of buyers (just Posted my ad andchatted with one buyer and nothing else) I didnt' abuse nor gave my number and all of a sudden my account was banned. Please fix your system. I hope that you will look into this matter and solve my issue.
              [protected]@gmail.com

              Account banned for no apparent reason - Comment #3797223 - Image #0
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                P
                Patel Smit
                from Nagpur, Maharashtra
                Jan 27, 2021
                Resolved
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                Resolved

                The man whos name is samjibhai who tells me i am from indian army ahmedabad i want to sell my splendor plus 2019 model on 26000 /- and after that he said to me there is some transport charges for indian army government transport and there is some charges of parsel and he demanded 3000/- rs after after so many negotiation i conviced and transfer them to 3000/- to him on phone pay, after that i have they demanded 6999/- then i transferd that to on that accont. i contacted on mobile no:[protected] they send me some document which i attched below
                +3 photos
                Aug 7, 2021
                Complaint marked as Resolved 
                Verified Support
                Jan 29, 2021
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the suspect.
                - Chat/message history with the suspect.
                - Contact number/email address of the suspect.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                Awaiting reply from you!
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                  Ñ
                  Ñøbïtã Gàmîñg
                  Jan 26, 2021
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                  Please unblock olx account associated with [protected] no any reason but my account is suspended. Please unblock my account.
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                    G
                    Goldy Bhamra
                    Jan 25, 2021
                    Resolved
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                    Resolved

                    Address: Olx

                    Maine aaj olx pe visit kiya...ek wagonar car dekhi jo army ki dikha raha tha...woh bole army ka process hai pehle part payment krni hoti hai...maine part payment kr di usne mujhe ek receipt de di...ke humara driver aapko car dene aayega aapke ghar...fir bola thode or paise kara do army kaa procedure hai...yeh log army ke naam pe fraud kr rahe hai...main total 40, 000/- de chuka hu lkin abi tk koi driver gaadi leke nhi aaya...mujhe phone krke bol raha hai aap mare vardi pe shuk kr rahe ho...
                    Olx pr fraud chal raha hai...koi be olx se gaadi naa purchase kare...
                    +2 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 27, 2021
                    OLX India Customer Care's response
                    Dear OLX User,

                    We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

                    We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

                    The user will not be able to use the account any further on OLX for any purpose.

                    This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

                    Please be rest assured, we will provide all the support for the investigation.

                    The legal authorities can write to us at [protected]@olx.in.

                    If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

                    We would like to thank you for bringing this issue to our attention.

                    For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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                      G
                      G Jayasankar
                      from Palackattumala, Kerala
                      Jan 24, 2021
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                      Address: Olx Porur, Chennai, Tamilnadu

                      Dera Sir,
                      I had sold my HONDA JAZZ V KL 36G 7680 through Olx cash my car office through Porur Chennai India..
                      I had handed over the car, keys, RC book, Insurance, pollution certificates, and signed all relevant forms.
                      I have also got the payment for the car on 18/Jan/2021.

                      But wo far not received the Sale Letter from Ola Cash my car.. Had contacted the Porur office several times for the letter but no response.

                      Kindly forward the sale letter for the above car KL36G7680 sold from Porur Chennai Tamilnadu on 18/Jan/2021
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                        A
                        Avmk123456
                        Jan 24, 2021
                        Resolved
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                        Resolved

                        I m aditya i got a fraud in old with buying a car i have paid him the money his name is ratan lal the car no is AP28DX1180
                        He says he is an army officer
                        I have all the payment screenshots so pls help me
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Dear OLX User,

                        We're sorry for the inconvenience caused to you.

                        We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                        Please find below the list of required information -

                        1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                        2) You may also share the suspect's contact details used on OLX with us.

                        3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                        4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                        As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                        We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                        In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                        Hope the provided information helps.

                        For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                        Thank you for your patience and support.

                        Thanks,
                        Team OLX
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                          S
                          Sahil badhan
                          from Mohali, Punjab
                          Jan 23, 2021
                          Resolved
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                          Resolved

                          Address: House no 80 type 4 power colony ropar

                          I put an advertisement for selling two ACs. The person by name shrikant verma asked me to scan QR code and send Rs. 5 on trial basis which was successful and i got Rs. 5. Believing him i was asked to send Rs 8000 in same way but upi app allowed Rs 2000 only and therefore i sent him Rs. 2000. The guy did not send the amount back. The number from which he called was [protected]. The upi id was [protected]@paytm by name Maya Devi. Kindly forward my complaint to concerned authorities so that i can get my money back.
                          +3 photos
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Jan 23, 2021
                          Updated by Sahil badhan
                          Kindly look into this photo too.

                          Verified Support
                          Jan 25, 2021
                          OLX India Customer Care's response
                          Dear OLX User,

                          We completely understand your situation and apologize for the inconvenience caused.

                          Would like to inform you that without any delay, we have blocked the buyer's account as well as his number so that he cannot dupe any more sellers.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the buyer and OLX will provide all the information related to the buyer to the legal authorities.

                          You can further refer to our safety tips for a safe transaction: https://help.olx.in/hc/en-us/articles/[protected]Safe-transactions

                          Addressing your concern is our priority and we will always give you the best possible service.

                          Thank you for contacting OLX.

                          Thanks,
                          Team OLX
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                            J
                            Jg G
                            from Delhi, Delhi
                            Jan 23, 2021
                            Resolved
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                            Resolved

                            Address: Gurugram
                            Website: Olx.in

                            Olx people are so unprofessional they have banned my account for no reason . My email [protected]@gmail.com
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Dear OLX User,

                            We request you to send us an email at [protected]@olx.in or share the details of your account so that we can assist you accordingly.

                            Thanks,
                            Team OLX
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                              R
                              raj70903
                              from Delhi, Delhi
                              Jan 22, 2021
                              Resolved
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                              Resolved

                              I have posted a ad on olx to sale and exchange my phone and a guy contack me and ready to exchange the phone with me and he gave me a fake i phone 7, i am very dispointed, now he not ans my call and msg plz,

                              this is profile line of that persone
                              https://www.Olx.In/profile/[protected]
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 24, 2021
                              OLX India Customer Care's response
                              Dear OLX User,

                              We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

                              We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

                              The user will not be able to use the account any further on OLX for any purpose.

                              This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

                              Please be rest assured, we will provide all the support for the investigation.

                              The legal authorities can write to us at [protected]@olx.in.

                              If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

                              We would like to thank you for bringing this issue to our attention.

                              For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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                                N
                                Narender Ramadheni
                                from Hyderabad, Telangana
                                Jan 21, 2021
                                Resolved
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                                Resolved

                                My email ID is r.[protected]@gmail.com
                                Olx has suspended my account for no reason. Then I tried to login with my secondary mail id and it suspended that account as well. I tried to login with my phone number and it worked for a while and suspended again. All my ads also got deleted. If you don't allow customers to post their ad then why you showcase as such. Un block my account ASAP
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Dear OLX User,

                                Greetings from Team OLX!

                                In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                We look forward to serving you better.
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                                  K
                                  Karthick48
                                  from Tirunelveli, Tamil Nadu
                                  Jan 21, 2021
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                                  Website: Olx add

                                  I fraud seller called Kiran Gama Zodge posted a add that he selling DSLR. I paid 3200 as Advance and he sent fake bills. Everyone be aware. He claimed he is from Housur but actually he is from Jaipur Rajasthan.
                                  +1 photos
                                  Jan 21, 2021
                                  Updated by Karthick48
                                  That Fraud's Number - [protected],
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                                    P
                                    Preeti Vaid
                                    from Gurgaon, Haryana
                                    Jan 20, 2021
                                    Resolved
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                                    Resolved

                                    Yesterday (19/01/2021) I advertised 3 sofas for sale on OLX from mobile no [protected]. I got a phone call from a Mr Rajesh Sharma who offered to pay 17000/- for them(7000/- online immediately and 10, 000/- at the time of taking possession).
                                    About 10 minutes after the call, I got a message from my bank saying that 85000/- has been deducted via a PayTm account [protected]. I did not give Mr Sharma my Phone Pe/PayTm/bank account details, and no OTP was requested from me, by the bank, when the money was taken.Mr Sharma had phoned me from the following number [protected].
                                    It is a large amount of money to lose and we would like a refund.
                                    +1 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Jan 20, 2021
                                    Updated by Preeti Vaid
                                    Yesterday (19/01/2021) I advertised 3 sofas for sale on OLX from mobile no [protected]. I got a phone call from a Mr Rajesh Sharma who offered to pay 17000/- for them(7000/- online immediately and 10, 000/- at the time of taking possession).
                                    About 10 minutes after the call, I got a message from my bank saying that 85000/- has been deducted via a PayTm account [protected]. I did not give Mr Sharma my Phone Pe/PayTm/bank account details, and no OTP was requested from me, by the bank, when the money was taken.Mr Sharma had phoned me from the following number [protected].
                                    It is a large amount of money to lose and we would like a refund.

                                    Dear OLX User,

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    Would like to inform you that without any delay, we have blocked the buyer's account as well as his number so that he cannot dupe any more sellers.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                                    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the buyer and OLX will provide all the information related to the buyer to the legal authorities.

                                    You can further refer to our safety tips for a safe transaction: https://help.olx.in/hc/en-us/articles/[protected]Safe-transactions

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    Thank you for contacting OLX.
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                                      P
                                      Priyanka Patil Lakhera
                                      Jan 19, 2021
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                                      Address: Hyderabad

                                      Dear team olx today we got a fraud call from a person who was saying that he is a army officer who is selling maruti alto through olx and we paid 2150 as initial amount, now he is asking some 5000 more, and that man has copied details of this alto from somewhere and post it on olx, vehicle no is AP30J3957 pls verify before posting anything to sell on olx and yes pls take necessary action on these thieves
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                                        J
                                        Jeena Takhellambam
                                        from Mumbai, Maharashtra
                                        Jan 18, 2021
                                        Resolved
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                                        Resolved

                                        I have ordered iPhone 11 from olx seller and found out the shipped product is clone. I have requested for return but the seller has not taken up any action in regard to this. The product was placed using Cash on delivery, with delivery partner Delhivery of AWB[protected]. I have initaited several calls to the seller that i want to return the product which of the case seems unlikely. So please considered looking on this matter. Thanks olx url of seller profile -http://www.olx.in/profile/[protected]
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Jan 18, 2021
                                        Updated by Jeena Takhellambam
                                        I have already requested for the refund, and they said refund has been initiated and the courier boy will come to take back the order in which the product would be exchange with the money, However no one came to take back the order. Please do the needful

                                        Verified Support
                                        Jan 19, 2021
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        Thank you for sharing the concern with us.

                                        We completely understand your situation and apologize for the inconvenience caused.

                                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                        Addressing your concern is our priority and we will always give you the best possible service.

                                        Thank you for contacting OLX!
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