Claimed

OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2855
Unresolved
1858
Contacts

File a complaint to OLX India

Having problems with OLX India?

File a complaint and get it resolved by OLX India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OLX India reviews & complaints page 79

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
ItsAsad
Apr 13, 2021
Report
Copy

Website: Olx.in

Olx suspended my account for no reason or if I did something wrong, let me know my mistake so that the mistake doesn't get repeated. And also, there is something called 'last warning'.
Finally, I hereby request for unblocking my account.
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Can't see the Email...plz send it in sentence form.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shahidur Rahman Ansari
    Apr 12, 2021
    Report
    Copy

    Address: Koliwada A wing 401/402 Hayat Complex
    Website: OLX India

    Its been a month after launching complaint on consumer complaints still no action taken or any further updates which is the reason I have to relaunch another complaint. Its useless I feel the consumer complaint and also the support provided by OLX. If they have misplaced my documents and plate then at least they should acknowledge the mistake and launch a complaint that they have misplaced it. This is very unfortunate of me writing this email that its been the worst service I have ever received by any company. I was very much satisfied while selling my car back in march 2020 when I was told that I would receive my RC book and Chassis plate within one month of selling my car. However it's been a year now and every time I ask the concerned person who helped me in selling the car give reasons and delays the process. It seems OLX are not all concerned for their customers value for money and trusts and are least bothered of what is happening with the vehicle handed over to them.

    Please take this request as a matter of concern and look into this and hand over the documents as soon as possible as the level of patience has reached its peak.

    The store responsible for delaying this process is Dombivali branch.
    Car Name: TATA Indigo CS
    Number Plate: MH 01 AH 633.

    Thanks and regards,
    Shahid Ansari
    Verified Support
    Apr 13, 2021
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

    Email address: [protected]@olx.com
    Phone Number:[protected]:00am - 07:00pm).

    Warm Regards,
    Team OLX
    Apr 14, 2021
    Updated by Shahidur Rahman Ansari
    I have tried both but they have stopped responding me now, which is the most annoying part and I am in UK they should contact my dad in India but they are not even after asking multiple times.
    Please ask someone to contact us from dombivali branch
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Harsha More
      Apr 12, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: andheri
      Website: srl diagnostics

      My payment got deducted while booking for a service, but still showing as payment yet to be done.
      worst service & customer care nos.
      Aug 7, 2021
      Complaint marked as Resolved 
      Verified Support
      Apr 13, 2021
      OLX India Customer Care's response
      Dear OLX User,

      We would like to extend our apologies for the unpleasant experience.
      For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details.
      Please be rest assured, we are always there to help you.

      Regards,
      Team OLX
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mohsin1959
        Apr 9, 2021
        Report
        Copy

        Website: www.olx.in

        Extremely unhappy with the service of olx. I have created 2 live ads to sell my vehicle and suddenly this morning am unable to login to my account. The reason shown in the Login page is account suspended.

        There is no process to reach out to their customer care and for a company is driven by their customer data base they exhibit such poor and shabby customer service.

        I hope this matter will be looked into by the concerned personnel at olx and resolved at the soonest.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          nadeem860
          Apr 9, 2021
          Resolved
          Report
          Copy
          Resolved

          Website: www.olx.in

          Pathetic attitude from the people who run this company. My account has been suspended for no reason and the same has happened to member in my family. Very high handed attitude and what is more annoying is that there is no proper channel in their website to raise the concern.

          The irony is that the spend a fortune on marketing and promotion and on the sidelines treat genuine customer like garbage!

          Extremely disappointed with their service and I hope some will look into this have it resolved.
          Aug 11, 2021
          Complaint marked as Resolved 
          Verified Support
          Apr 10, 2021
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            O
            Owanyoo
            Apr 8, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: 793150

            I buy the car zen in olx so the costumer who have sale for me the does doesn't deliver me the car sir i finish to pay him the money and he did deliver me the car sir
            Aug 7, 2021
            Complaint marked as Resolved 
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              poa
              Apr 8, 2021
              Resolved
              Report
              Copy
              Resolved

              Date:[protected]
              number: [protected]

              I saw a scooty in olx of(30000) .We discussed on vehicle and finalize scooety prize. He tell me he is from army from pallavram army camp. then he ask me for some money to dispatch scooety by indian army transfer facility. So I will give him 3100rs. then he send me receipt of dispatch. At evening I am getting call of post man and he ask to complete payment for that scooety. I will vai googlepay. After that he is asking for deposit money. I will pay that also. from that transfer of money His mobile no is working. I got fraud in that parching. Unto now I pay 64000re to him.
              Apr 8, 2021
              Complaint marked as Resolved 
              fraud phone number: 6371733234 fraud account number: 919053980941 IFSC Code: PYTM0123456
              Apr 08, 2021
              Updated by poa
              my problem is not solved yet
              Verified Support
              Apr 09, 2021
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

              - Your registered phone number on OLX
              - Transaction receipt if any, in context to advance payment.
              - Ad id through which you have contacted the suspect.
              - Chat/message history with the suspect.
              - Contact number/email address of the suspect.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              Awaiting reply from you!
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vijay83858
                Apr 8, 2021
                Resolved
                Report
                Copy
                Resolved

                Sir,
                My Original Olx account that i am using since long time accidently when i was chatting to a guy who is selling one plus 8t. that was a good offer so i made a second account to buy that one plus 8t and chatted with that guy and soon my second account got suspended. that is realise the guy whom i chatting with is reporting my profile as fraud with no reason. then i made a third account to talk with that guy why he is reporting my account as fraud but immediately the third one is got blocked. i dont have any other email id or phone number to make another account please remove suspension to my all three accounts.
                1st account with [protected]@gmail.com mail
                2nd is [protected] mobile numer
                3rd with [protected] mobile number
                Aug 7, 2021
                Complaint marked as Resolved 
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Neetu Mehar
                  Apr 8, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Why olx advertise so heavily when they do not wish people to sell on their platform. Yesterday on 07 April 2021 at around 9pm I posted my dslr camera for sale and today morning I found my account to be suspended for no reason. I registered my olx account with my mob no [protected].
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pynshngain
                    Apr 8, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    I Was Trying To Sell My Scooters I Needed Money.
                    Then Olx is so Unprofessional They Banned My Account.
                    I have tried to post on my friends account after you banned my account but to no avail after a few minutes you suspended his account too.

                    You give so many ads on TV so that we could sell but if this case continues a lot of bad reviews will be seen on Gplay store.
                    Prepare For Bad Rating Since These Are The Repercussions If You Suspended A Genuine Account
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 09, 2021
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Khushyush
                      Apr 6, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Nashik devlali army cantt lamp road artillery off. School, Nashik

                      I have seen one online advertisement on instagram for selling of activa 5g scooter under best condition. The seller that is Mayur Shriram Sawant has told me to pay Rs.5000 in advance for home delivery process but later on I paid Rs.3000 to him. And now he is not receiving my call but I have so many details about him but I don't know whether that information is correct and helpful or not...
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      Apr 07, 2021
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the suspect.
                      - Chat/message history with the suspect.
                      - Contact number/email address of the suspect.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      Awaiting reply from you!
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kkm93
                        Apr 5, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        The person named Nitin kumar did a fraud of rs 6000.he called to buy the book I am selling. N did fraud of 6k. There is a complaint against this person but named as Vikas Patel in that with same I'd n no. The no n I'd I have posted. Kindly help me get my money back. They say they are from Indian army. By saying this they just letting the trust n pride of Indian army down. So please take action against them
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Apr 06, 2021
                        OLX India Customer Care's response
                        Dear OLX User,

                        Greetings from Team OLX!

                        We completely understand your situation and apologize for the inconvenience caused.

                        It would be great if you could share the contact details of the person that you are referring to.

                        In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        We look forward to serve you better.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          U78
                          Apr 4, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Adhchni, Hauz Khas, New Delhi 110017
                          Website: Www.olx.com

                          Dear Sir/ mam
                          Sir mera Naam Ritik Negi hai or mai 20 year old hu. Haal. Hi Mai mere sath fraud hua hai jo ki army vala hai unka Naam ashok bhushan kadam sir ye fraud mere sath @olx.com per hua

                          Sir maine ek phone dekha jiska Naam (I phone 7 plus) hai to sir maine buy krne ka socha or seller ko msg kiya unhone bola thik hai mai apko khone de dunga phone ka price 9000 tha sir pahele inhone bola ki 1000 send karo mai parcel kar dunga sir Inhone mujhe apna ( aadhar card, canteen card, apni photo sb send ki to sir maine indian army soch kr Trust kr liya.
                          Sir fir inhone or inke delivary vale ne miklr mujse pause mangne start kr diye bolre apka parcel late ho gya hai apne paise late diye to apko ye fees bharni hogi, or sir maine bhar di to sir last mai ptani seller ne apne phone ka insurance nahi karaya tha to sir vo fees bhi mujse mangre sir ease krte krte inhone mujhse paise le liye or ab ye log mujhe kuch javab nahi de rahe hai mujhe sir 30000 ka fraud kr diya.

                          Sir please meri help kijiye mai college ka student hu maine apne room ka rent bhi Inko de diya or college fees bhi sir please help kijiye meri
                          Apr 4, 2021
                          Complaint marked as Resolved 
                          Dear Sir/ mam Sir mera Naam Ritik Negi hai or mai 20 year old hu. Haal. Hi Mai mere sath fraud hua hai jo ki army vala hai unka Naam ashok bhushan kadam sir ye fraud mere sath @olx.com per hua Sir maine ek phone dekha jiska Naam (I phone 7 plus) hai to sir maine buy krne ka socha or seller ko msg kiya unhone bola thik hai mai apko khone de dunga phone ka price 9000 tha sir pahele inhone bola ki 1000 send karo mai parcel kar dunga sir Inhone mujhe apna ( aadhar card, canteen card, apni photo sb send ki to sir maine indian army soch kr Trust kr liya. Sir fir inhone or inke delivary vale ne miklr mujse pause mangne start kr diye bolre apka parcel late ho gya hai apne paise late diye to apko ye fees bharni hogi, or sir maine bhar di to sir last mai ptani seller ne apne phone ka insurance nahi karaya tha to sir vo fees bhi mujse mangre sir ease krte krte inhone mujhse paise le liye or ab ye log mujhe kuch javab nahi de rahe hai mujhe sir 30000 ka fraud kr diya. Sir please meri help kijiye mai college ka student hu maine apne room ka rent bhi Inko de diya or college fees bhi sir please help kijiye meri
                          Verified Support
                          Apr 05, 2021
                          OLX India Customer Care's response
                          Dear OLX User,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                          - Your registered phone number on OLX
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the suspect.
                          - Chat/message history with the suspect.
                          - Contact number/email address of the suspect.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          Awaiting reply from you!
                          Plz take action immediately iregistered my complaint near police station.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pawarswaraj
                            Apr 4, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 16 no biusstop ganesh colony thergaon pune 411033

                            My OLX account is banned after posting a add. I don`t know the accurate reasons. So I request to take immediate remedial steps and get restored my OLX account and the ads which I have had posted using my precious time.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              divya0502
                              Apr 4, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Website: www.olx.com

                              Olx people banned my account for no reason I didn’t violate any rules at all still they banned my account why are they so unprofessional of you can’t handle such issues kindly don’t run a company like olx as it is it seems fraud half the people who are already doing fraud at olx instead of banning their accounts you ban accounts which aren’t even violating your rules
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Abdulla AbuHussain
                                Apr 4, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hi,
                                My accounts has beenbanned without any reason. May be someone hacked my profile or did something fishy but where am I at fault? Please retain my accounts. I opened one more account but all got blocked one by one. I am facing difficulties as my account was new and with my permanent number and details. Please help. My primary account was with [protected]
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                Apr 05, 2021
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Serolla Krish
                                  Apr 3, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 9784273133,6372056335,7440188566

                                  After deeling with the price, he said send couier charges 500, i sent to him, within 15 min he sent me one receipt below added that one . after that, i got the call from couier boy (fake) he asked me to pay 1500 to delivery the item, other wise we dont delivery your item. plese dont send the money without seeing the item by hand

                                  [protected], [protected], [protected] these the numbers his using to do fraud
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Apr 04, 2021
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

                                  We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

                                  The user will not be able to use the account any further on OLX for any purpose.

                                  This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

                                  Please be rest assured, we will provide all the support for the investigation.

                                  The legal authorities can write to us at [protected]@olx.in.

                                  If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

                                  We would like to thank you for bringing this issue to our attention.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bindumohit
                                    Apr 3, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 399/5, hari nagar, line par bahadurgarh

                                    I was sale washing machine on olx.com on dated 2/04/2021 At 6.30 pm some person interested for purchasing my washing machine and he messaged me on olx chat box and ask my phone number and he call me and as well as he chat with me on WATS app and he said to me that I am sending whole price money for purchasing washing machine to on your paytm no. And he continues talk to me on phone and said to me check your paytm I send to you money and he said I sending scan code and scan this code for show the money and I scan the code but no money came in my account I told him that money was debited instead of created and he said to me again I send money to you back in your account to again sending refund scan code you again scan this code by your paytm no. and all payment will credit in your account and he take money from my bank account by using this fraud tactics and he fraudentely taken 80, 000rs/ from my money from my SBI bank account through UPI/paytm from this numbers name kamlesh [protected] and govind [protected] And he chat with me on WATS app and call from this number [protected], [protected], [protected] And this persons fraud with me online and I requesting
                                    to you through this complaint for provide to me compensation from this companies I. e, Olx. Com And Paytm company
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Apr 05, 2021
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing the concern with us.

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

                                    OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    Thank you for contacting OLX!
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Abdul1630
                                      Apr 2, 2021
                                      Report
                                      Copy

                                      My OLX account has been suspended. Even though I haven't conducted any illegal activity. My account is registered with the number [protected]. So kindly remove the suspension of my account
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Bubbly567
                                        Apr 2, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: FLAT NO 302 ADWALPALKAR MERCES, NEAR SYNDICATE BANK MESTA BHAT

                                        Hi.I posted ad for selling my flat on Tuesday. It was active n many people gave positive responded on my ad. After two days on Thursday afternoon olx deactivate my ad. I called customer care regarding this after half an hour discussion they activate my ad. In the evening again they deactivate my ad. This time they said sorry mam we can not activate your ad now. I ask fo reason they said that because of the company policy we deactivate ur ad. I ask fo the policy details not a single reason they have for that. They just say v are sorry fo ur inconvenience. I say i[censored] wanted to deactivate why you didn't did this on first day when I posted the ad on olx. After three day when I m chatting with the people.my deal is almost going to be complete...now u r saying sorry ?
                                        Aug 10, 2021
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Apr 03, 2021
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you.
                                        Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                                        For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                                        Thanks,
                                        Team OLX
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit