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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 79

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M
Mohsin1959
Apr 9, 2021
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Website: www.olx.in

Extremely unhappy with the service of olx. I have created 2 live ads to sell my vehicle and suddenly this morning am unable to login to my account. The reason shown in the Login page is account suspended.

There is no process to reach out to their customer care and for a company is driven by their customer data base they exhibit such poor and shabby customer service.

I hope this matter will be looked into by the concerned personnel at olx and resolved at the soonest.
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    nadeem860
    Apr 9, 2021
    Resolved
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    Resolved

    Website: www.olx.in

    Pathetic attitude from the people who run this company. My account has been suspended for no reason and the same has happened to member in my family. Very high handed attitude and what is more annoying is that there is no proper channel in their website to raise the concern.

    The irony is that the spend a fortune on marketing and promotion and on the sidelines treat genuine customer like garbage!

    Extremely disappointed with their service and I hope some will look into this have it resolved.
    +1 photos
    Aug 11, 2021
    Complaint marked as Resolved 
    Verified Support
    Apr 10, 2021
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      O
      Owanyoo
      Apr 8, 2021
      Resolved
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      Resolved

      Address: 793150

      I buy the car zen in olx so the costumer who have sale for me the does doesn't deliver me the car sir i finish to pay him the money and he did deliver me the car sir
      Aug 7, 2021
      Complaint marked as Resolved 
      Dear OLX User,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

      - Your registered phone number on OLX
      - Transaction receipt if any, in context to advance payment.
      - Ad id through which you have contacted the suspect.
      - Chat/message history with the suspect.
      - Contact number/email address of the suspect.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      Awaiting reply from you!
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        P
        poa
        Apr 8, 2021
        Resolved
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        Resolved

        Date:[protected]
        number: [protected]

        I saw a scooty in olx of(30000) .We discussed on vehicle and finalize scooety prize. He tell me he is from army from pallavram army camp. then he ask me for some money to dispatch scooety by indian army transfer facility. So I will give him 3100rs. then he send me receipt of dispatch. At evening I am getting call of post man and he ask to complete payment for that scooety. I will vai googlepay. After that he is asking for deposit money. I will pay that also. from that transfer of money His mobile no is working. I got fraud in that parching. Unto now I pay 64000re to him.
        +2 photos
        Apr 8, 2021
        Complaint marked as Resolved 
        fraud phone number: 6371733234 fraud account number: 919053980941 IFSC Code: PYTM0123456
        Apr 08, 2021
        Updated by poa
        my problem is not solved yet
        Verified Support
        Apr 09, 2021
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

        - Your registered phone number on OLX
        - Transaction receipt if any, in context to advance payment.
        - Ad id through which you have contacted the suspect.
        - Chat/message history with the suspect.
        - Contact number/email address of the suspect.

        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

        Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

        Awaiting reply from you!
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          V
          vijay83858
          Apr 8, 2021
          Resolved
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          Resolved

          Sir,
          My Original Olx account that i am using since long time accidently when i was chatting to a guy who is selling one plus 8t. that was a good offer so i made a second account to buy that one plus 8t and chatted with that guy and soon my second account got suspended. that is realise the guy whom i chatting with is reporting my profile as fraud with no reason. then i made a third account to talk with that guy why he is reporting my account as fraud but immediately the third one is got blocked. i dont have any other email id or phone number to make another account please remove suspension to my all three accounts.
          1st account with [protected]@gmail.com mail
          2nd is [protected] mobile numer
          3rd with [protected] mobile number
          Aug 7, 2021
          Complaint marked as Resolved 
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            N
            Neetu Mehar
            Apr 8, 2021
            Resolved
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            Resolved

            Why olx advertise so heavily when they do not wish people to sell on their platform. Yesterday on 07 April 2021 at around 9pm I posted my dslr camera for sale and today morning I found my account to be suspended for no reason. I registered my olx account with my mob no [protected].
            Aug 7, 2021
            Complaint marked as Resolved 
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              P
              Pynshngain
              Apr 8, 2021
              Resolved
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              Resolved

              I Was Trying To Sell My Scooters I Needed Money.
              Then Olx is so Unprofessional They Banned My Account.
              I have tried to post on my friends account after you banned my account but to no avail after a few minutes you suspended his account too.

              You give so many ads on TV so that we could sell but if this case continues a lot of bad reviews will be seen on Gplay store.
              Prepare For Bad Rating Since These Are The Repercussions If You Suspended A Genuine Account
              Aug 6, 2021
              Complaint marked as Resolved 
              Verified Support
              Apr 09, 2021
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                K
                Khushyush
                Apr 6, 2021
                Resolved
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                Resolved

                Address: Nashik devlali army cantt lamp road artillery off. School, Nashik

                I have seen one online advertisement on instagram for selling of activa 5g scooter under best condition. The seller that is Mayur Shriram Sawant has told me to pay Rs.5000 in advance for home delivery process but later on I paid Rs.3000 to him. And now he is not receiving my call but I have so many details about him but I don't know whether that information is correct and helpful or not...
                +2 photos
                Aug 13, 2021
                Complaint marked as Resolved 
                Verified Support
                Apr 07, 2021
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the suspect.
                - Chat/message history with the suspect.
                - Contact number/email address of the suspect.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                Awaiting reply from you!
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                  K
                  Kkm93
                  Apr 5, 2021
                  Resolved
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                  Resolved

                  The person named Nitin kumar did a fraud of rs 6000.he called to buy the book I am selling. N did fraud of 6k. There is a complaint against this person but named as Vikas Patel in that with same I'd n no. The no n I'd I have posted. Kindly help me get my money back. They say they are from Indian army. By saying this they just letting the trust n pride of Indian army down. So please take action against them
                  +1 photos
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 06, 2021
                  OLX India Customer Care's response
                  Dear OLX User,

                  Greetings from Team OLX!

                  We completely understand your situation and apologize for the inconvenience caused.

                  It would be great if you could share the contact details of the person that you are referring to.

                  In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  We look forward to serve you better.
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                    U
                    U78
                    Apr 4, 2021
                    Resolved
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                    Resolved

                    Address: Adhchni, Hauz Khas, New Delhi 110017
                    Website: Www.olx.com

                    Dear Sir/ mam
                    Sir mera Naam Ritik Negi hai or mai 20 year old hu. Haal. Hi Mai mere sath fraud hua hai jo ki army vala hai unka Naam ashok bhushan kadam sir ye fraud mere sath @olx.com per hua

                    Sir maine ek phone dekha jiska Naam (I phone 7 plus) hai to sir maine buy krne ka socha or seller ko msg kiya unhone bola thik hai mai apko khone de dunga phone ka price 9000 tha sir pahele inhone bola ki 1000 send karo mai parcel kar dunga sir Inhone mujhe apna ( aadhar card, canteen card, apni photo sb send ki to sir maine indian army soch kr Trust kr liya.
                    Sir fir inhone or inke delivary vale ne miklr mujse pause mangne start kr diye bolre apka parcel late ho gya hai apne paise late diye to apko ye fees bharni hogi, or sir maine bhar di to sir last mai ptani seller ne apne phone ka insurance nahi karaya tha to sir vo fees bhi mujse mangre sir ease krte krte inhone mujhse paise le liye or ab ye log mujhe kuch javab nahi de rahe hai mujhe sir 30000 ka fraud kr diya.

                    Sir please meri help kijiye mai college ka student hu maine apne room ka rent bhi Inko de diya or college fees bhi sir please help kijiye meri
                    Apr 4, 2021
                    Complaint marked as Resolved 
                    Dear Sir/ mam Sir mera Naam Ritik Negi hai or mai 20 year old hu. Haal. Hi Mai mere sath fraud hua hai jo ki army vala hai unka Naam ashok bhushan kadam sir ye fraud mere sath @olx.com per hua Sir maine ek phone dekha jiska Naam (I phone 7 plus) hai to sir maine buy krne ka socha or seller ko msg kiya unhone bola thik hai mai apko khone de dunga phone ka price 9000 tha sir pahele inhone bola ki 1000 send karo mai parcel kar dunga sir Inhone mujhe apna ( aadhar card, canteen card, apni photo sb send ki to sir maine indian army soch kr Trust kr liya. Sir fir inhone or inke delivary vale ne miklr mujse pause mangne start kr diye bolre apka parcel late ho gya hai apne paise late diye to apko ye fees bharni hogi, or sir maine bhar di to sir last mai ptani seller ne apne phone ka insurance nahi karaya tha to sir vo fees bhi mujse mangre sir ease krte krte inhone mujhse paise le liye or ab ye log mujhe kuch javab nahi de rahe hai mujhe sir 30000 ka fraud kr diya. Sir please meri help kijiye mai college ka student hu maine apne room ka rent bhi Inko de diya or college fees bhi sir please help kijiye meri
                    Verified Support
                    Apr 05, 2021
                    OLX India Customer Care's response
                    Dear OLX User,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                    - Your registered phone number on OLX
                    - Transaction receipt if any, in context to advance payment.
                    - Ad id through which you have contacted the suspect.
                    - Chat/message history with the suspect.
                    - Contact number/email address of the suspect.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    Awaiting reply from you!
                    Plz take action immediately iregistered my complaint near police station.
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                      P
                      pawarswaraj
                      Apr 4, 2021
                      Resolved
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                      Resolved

                      Address: 16 no biusstop ganesh colony thergaon pune 411033

                      My OLX account is banned after posting a add. I don`t know the accurate reasons. So I request to take immediate remedial steps and get restored my OLX account and the ads which I have had posted using my precious time.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        D
                        divya0502
                        Apr 4, 2021
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                        Resolved

                        Website: www.olx.com

                        Olx people banned my account for no reason I didn’t violate any rules at all still they banned my account why are they so unprofessional of you can’t handle such issues kindly don’t run a company like olx as it is it seems fraud half the people who are already doing fraud at olx instead of banning their accounts you ban accounts which aren’t even violating your rules
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          A
                          Abdulla AbuHussain
                          Apr 4, 2021
                          Resolved
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                          Resolved

                          Hi,
                          My accounts has beenbanned without any reason. May be someone hacked my profile or did something fishy but where am I at fault? Please retain my accounts. I opened one more account but all got blocked one by one. I am facing difficulties as my account was new and with my permanent number and details. Please help. My primary account was with [protected]
                          +1 photos
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Apr 05, 2021
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            S
                            Serolla Krish
                            Apr 3, 2021
                            Resolved
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                            Resolved

                            Address: 9784273133,6372056335,7440188566

                            After deeling with the price, he said send couier charges 500, i sent to him, within 15 min he sent me one receipt below added that one . after that, i got the call from couier boy (fake) he asked me to pay 1500 to delivery the item, other wise we dont delivery your item. plese dont send the money without seeing the item by hand

                            [protected], [protected], [protected] these the numbers his using to do fraud
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Apr 04, 2021
                            OLX India Customer Care's response
                            Dear OLX User,

                            We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

                            We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

                            The user will not be able to use the account any further on OLX for any purpose.

                            This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

                            Please be rest assured, we will provide all the support for the investigation.

                            The legal authorities can write to us at [protected]@olx.in.

                            If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

                            We would like to thank you for bringing this issue to our attention.
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                              Bindumohit
                              Apr 3, 2021
                              Resolved
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                              Resolved

                              Address: 399/5, hari nagar, line par bahadurgarh

                              I was sale washing machine on olx.com on dated 2/04/2021 At 6.30 pm some person interested for purchasing my washing machine and he messaged me on olx chat box and ask my phone number and he call me and as well as he chat with me on WATS app and he said to me that I am sending whole price money for purchasing washing machine to on your paytm no. And he continues talk to me on phone and said to me check your paytm I send to you money and he said I sending scan code and scan this code for show the money and I scan the code but no money came in my account I told him that money was debited instead of created and he said to me again I send money to you back in your account to again sending refund scan code you again scan this code by your paytm no. and all payment will credit in your account and he take money from my bank account by using this fraud tactics and he fraudentely taken 80, 000rs/ from my money from my SBI bank account through UPI/paytm from this numbers name kamlesh [protected] and govind [protected] And he chat with me on WATS app and call from this number [protected], [protected], [protected] And this persons fraud with me online and I requesting
                              to you through this complaint for provide to me compensation from this companies I. e, Olx. Com And Paytm company
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Apr 05, 2021
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing the concern with us.

                              We completely understand your situation and apologize for the inconvenience caused.

                              We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                              Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

                              OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                              As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                              Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                              Addressing your concern is our priority and we will always give you the best possible service.

                              Thank you for contacting OLX!
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                                Abdul1630
                                Apr 2, 2021
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                                My OLX account has been suspended. Even though I haven't conducted any illegal activity. My account is registered with the number [protected]. So kindly remove the suspension of my account
                                +1 photos
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                                  Bubbly567
                                  Apr 2, 2021
                                  Resolved
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                                  Resolved

                                  Address: FLAT NO 302 ADWALPALKAR MERCES, NEAR SYNDICATE BANK MESTA BHAT

                                  Hi.I posted ad for selling my flat on Tuesday. It was active n many people gave positive responded on my ad. After two days on Thursday afternoon olx deactivate my ad. I called customer care regarding this after half an hour discussion they activate my ad. In the evening again they deactivate my ad. This time they said sorry mam we can not activate your ad now. I ask fo reason they said that because of the company policy we deactivate ur ad. I ask fo the policy details not a single reason they have for that. They just say v are sorry fo ur inconvenience. I say i[censored] wanted to deactivate why you didn't did this on first day when I posted the ad on olx. After three day when I m chatting with the people.my deal is almost going to be complete...now u r saying sorry ?
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Apr 03, 2021
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you.
                                  Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                                  For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                                  Thanks,
                                  Team OLX
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                                    L
                                    linumon thomas
                                    Apr 1, 2021
                                    Resolved
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                                    Resolved

                                    Army man, named Vikas Patil promised honda activa 4g, for 25000. And he has taken courier charge for army department. Transferred rs 2150 and sent receipts. He has also taken I'd proof and promised delivery within 6 hours.

                                    After 6 hours, he called again and asked to transfer 10000 for gst purpose. When I refused to pay, he forced to pay.

                                    On searching online, found it is scam.

                                    The person is providing lot of documents to prove that he is from army, including adhar card, Rc book and real photos of same scooter.

                                    Transferred rs 2150 and got cheated.
                                    +3 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Apr 04, 2021
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

                                    We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

                                    The user will not be able to use the account any further on OLX for any purpose.

                                    This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

                                    Please be rest assured, we will provide all the support for the investigation.

                                    The legal authorities can write to us at [protected]@olx.in.

                                    If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

                                    We would like to thank you for bringing this issue to our attention.
                                    Dear OLX User,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the suspect.
                                    - Chat/message history with the suspect.
                                    - Contact number/email address of the suspect.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
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                                      A
                                      ahamathullah khan
                                      from Chennai, Tamil Nadu
                                      Apr 1, 2021
                                      Resolved
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                                      Resolved

                                      Olx India Army Officer-Dinesh kumar olx car cheater Fraud

                                      My name is Ahamath.I have seen a advertisement in OLX with car no TN10AR5122, he told me his name is dinesh kumar and he is in army man from salem and want to sell his car due to sudden transfer.So i said that i want to see the car.. for that he replied like that he is suffered with corona and they wont allow outside .. so he said that he will send car outside like that .. so after 2 hrs he called me back and he said he has some rules to...
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                                      sidaddict
                                      Mar 30, 2021
                                      Resolved
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                                      Resolved

                                      Website: www.olx.in

                                      My OLX account was suspended when I encountered a scammer who was selling me macbook and asking for advanced. He was a big time scammer and cheated a lot of people he confessed. I sent OLX all the chat screenshots and also the scammers ID. But seems like they prioritise scammers over genuine people just to have a big user base on their platform.

                                      It's been more than 2 years and still my account is suspended and they didn't even care to tell the reason it's a shame such a big organization and they don't even have a proper functionality to block scammers.
                                      +1 photos
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Apr 01, 2021
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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