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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2855
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OLX India reviews & complaints page 83

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F
FariPlays
Feb 23, 2021
Resolved
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I've posted an advertisement to sell/exchange my mobile phone yesterday. Today when I started replying to the messages and queries to my chats and I've done nothing wrong. All of a sudden I got logged out then when I tried back to log in I got a message that my account has been suspended. What is this unprofessional behaviour. Why do you run a website on customer based when you don't even want to them to discuss the terms of selling and purchase. Such bad experience it was.
Aug 14, 2021
Complaint marked as Resolved 
Verified Support
Feb 24, 2021
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    A
    Aditya Datt
    from New Delhi, Delhi
    Feb 22, 2021
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    After sale of car, there is no Support from the OLX team for submission of the car original RC, form 31 (for RC Transfer) and other documentation. In fact, the duplicate keys of the car also needs to be submitted.

    The OLX team's support vanished after the amount was credited to my account and the car was handed over to the OLX team.

    Car Details are as follows:
    Car Number: DL9CS 5582
    Model: Maruti Suzuki Alto LXI BS3
    Owner Name: Late Irene Pereira
    Owner Contact: Alex Pereira (son of owner)
    Contact number: +91 [protected]
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      J
      Jafer Sadiq
      from Noida, Uttar Pradesh
      Feb 22, 2021
      Resolved
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      Website: www.olx.in

      Posted by Nithya Roopa S. Coimbatore
      I expressed my interest in this vehicle and wrote many times to reach the seller at Coimbatore'
      No reply from the seller
      Can you assist me how to contact this seller
      I am seriously interested to buy this vehicle
      Aug 16, 2021
      Complaint marked as Resolved 
      Verified Support
      Feb 23, 2021
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

      - Your registered phone number on OLX
      - Transaction receipt if any, in context to advance payment.
      - Ad id through which you have contacted the suspect.
      - Chat/message history with the suspect.
      - Contact number/email address of the suspect.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      Awaiting reply from you!
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        P
        PavailGill182
        Feb 22, 2021
        Resolved
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        Resolved

        Address: India
        Website: www.OLX.in

        I have been a very old subscriber of the OLX app since many years with this email [protected]@gmail.com & from my phone number [protected]. I run a farm near Chandigarh & I have used this app many times to source & sell products from OLX. I have always been very polite & respectful in my conversations & I have never been rude or impolite to anyone on OLX ever.
        Still, for reasons unknown to me, OLX has banned me from using the application on both my phone numbers ([protected]). I have been very polite & respectful in my conversations. I think my banning is due to some mistake or misunderstanding.
        I am a valid user, who has used the app only to source & sell products & has never violated any of the terms of OLX.
        Aug 12, 2021
        Complaint marked as Resolved 
        Verified Support
        Feb 23, 2021
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          Pratik Pise
          Feb 21, 2021
          Resolved
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          I have posted a product on olx . After 30 mins i received a message on olx he was requesting my mobile number i gave to him after that he make a call to me and he was stating that he is from army and cannot send money on phonepe and paytm and was telling that they have a separate system made for army called swipe machine after that he was requesting my location on whatsapp and he send a qr code to me which was very unfamiliar and he requested to send 5 rs as it was an army swipe card system and after that he make a call to me and forcing to send 5 rs i did not send any amount to him and after searching on google about the same i read that it was a fraud
          Aug 14, 2021
          Complaint marked as Resolved 
          Verified Support
          Feb 23, 2021
          OLX India Customer Care's response
          Dear OLX User,

          Greetings from Team OLX!

          We completely understand your situation and apologize for the inconvenience caused.

          It would be great if you could share the contact details of the person that you are referring to.

          In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          We look forward to serve you better.
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            V
            Varsha R Nath
            Feb 21, 2021
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            Website: www.olx.com

            I don't know why but my account was banned for no reason. This caused me a lot of trouble. How can such a fault happen from a site that millions of people use. Very disappointing.
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              A
              A.K.Sahu
              from Brahmapur, Odisha
              Feb 20, 2021
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              I posted an add in olx, the person called me and he said he wants to buy my product and he will send someone else tomorrow to collect that product from my address but he will make advance payment through phone pay via army ultra cash machine. He said first he will send 1 rupee, after my confirmation he will send the rest amount, I got little doubt on him, and I said him to send money to my direct account and not in phonepay. He rejected and said he is a army personnel and he can make payments only through army ultra cash machine... As my profession is software engineer, I got so many doubts and I cross checked him with my questions then I got confirmed that he is a fraudster. And my cousin also said these kind of cybercrime is a new trend.
              Luckily I have saved my money please take care of your hard earned money.
              The fraudster details:
              Name: Nitin Kumar
              Phone: [protected]
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                M
                Feb 19, 2021
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                In feb 4 2021, I saw the OLX ad of Macbook Pro in 17500, via chat He told me that he is working in custom at Kochi, Kerala area. he could ship the product to Pune in 2-3 days, only I have to pay 2000/- in advance after shipping the product he will ask for remaining money.
                I trust him and send the. 2000 /- after that he send me the fake blue dart receipt. I checked online but didn’t found any live tracking he told that will get update in system within 2hrs and start crocodile weeping 😂 that I will lost the if you didn't sent money. So I send him 16800 which includes half the shipping charge as per him. But he again called me that he didn't receive money and it reverted to your account as he spoke to phonepe customer care. Again asking for money in two slots. As he assuring that He belongs to the Brahman family and elite one. So as a being human I sent 16800/- in 😒2 slots.

                But next day I went to know that I got a fraudulent deal with OLX, this man didn't returns my money and neither shipped the product.

                After I googled and found that he is doing fraudulent on OLX by name as a customs officer many time from. 2016 with different account and name mostly Brahman name with Delhi number and Delhi based account details.
                After too many requests he returns 5k from Bengalore based YES bank account
                NEVER TRUST ANYONE ON OLX/quker TAKE PRODUCT FIRST THEN SEND THE MONEY BEWARE AND SAFE WHILE ONLINE SHOPPING
                Sharing all receipt in attachment as proof
                Same incident happened with me. I got scammed by the same person for Rs. 20500/-.

                His Bank A/C Details: Manoj Singh, A/C# [protected], PUNJAB AND SIND BANK, IFSC Code: PSIB0000361, Address: 83/85, NETAJI SUHASH ROAD KOLKATA-700001

                His Mobile & Whatsapp No. [protected]
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                  S
                  Satizeee
                  Feb 19, 2021
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                  Address: 621108

                  Sir
                  I read an ad of lg 55inchtv
                  They said pay half the amount to send qurior
                  Now don't take the phone
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                    Praveensandhya praveensandhya
                    Feb 18, 2021
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                    Address: 2-1-S/75 shivamma colony yellammabanda medical dist

                    Sir good evening my name Is G praveen today i see in ur olx app about pulser 150 cc vehicle .. i don't know one person by name gudepu ashok vehicle no TS09J3827 he was chating in whatsapp ans send money 25000 will send bike .. so today morning 9.30 am i send 25000 after I send i realize that person proud ...Sir kindly help i need my amount 25000 am very poor person plz help me sir...tnq
                    Feb 18, 2021
                    Updated by Praveensandhya praveensandhya
                    Olx India — Pulser150cc
                    P
                    Praveensandhya praveensandhya
                    Feb 18, 2021
                    Mark as Resolved

                    Sir good evening my name Is G praveen today i see in ur olx app about pulser 150 cc vehicle .. i don't know one person by name gudepu ashok vehicle no TS09J3827 he was chating in whatsapp ans send money 25000 will send bike .. so today morning 9.30 am i send 25000 after I send i realize that person proud ...Sir kindly help i need my amount 25000 am very poor person plz help me sir...tnq
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                      Aditi0906
                      Feb 14, 2021
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                      Website: www.olx.in

                      Olx has banned my account for no reason...I just want to sell my books...please unban my account its urgent...my email id is [protected]@gmail.com
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                        v.eswar
                        Feb 14, 2021
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                        Address: kakinada
                        Website: kakinada indian army

                        In the name of indian army cheaters in olx and other online marketings i lost 65000 they contact numbers cheaters [protected] [protected] they use bank airtel payment bank with name army post office
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                          Ujjval Kakadia YT
                          Feb 11, 2021
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                          Someone contacted me on olx and said i want to buy your tv i said okay he said i will come today at 1 so he called and said i will pay and come i am doing it by swipe machine so i sent him 1 rupees and got 2 rupees then i sent him 4500 he said transaction failed and then he took more 500 and said i could not transfer its my boss card so he said i will come by 2 and give you cash and but now phone is switched off
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                            M
                            Mubassil
                            from Kamothe, Maharashtra
                            Feb 11, 2021
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                            Website: OLX

                            OLX Suspended My Account for No Reason at all. I have been using the application for years now but OLX recently suspended my account without even telling me what went wrong on the account.
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                              B
                              Balbett
                              from Borivli, Maharashtra
                              Feb 10, 2021
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                              I had used OLX for 2 months, 4 months ago. I had sold 2 items and hadn't used the app until now when I'm told that it's been suspended. Kindly look into it and reverse the suspension.
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                                J
                                Jin1210
                                Feb 10, 2021
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                                House hold items for sale. Fraud in the name of ArMY . They collected money not delivered item or not giving the money.
                                Faurd contact details
                                [protected]
                                [protected]
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                                  A
                                  Avieral jha
                                  from Bengaluru, Karnataka
                                  Feb 9, 2021
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                                  Laptop was stolen from my room in Delhi on 3rd February 2021 and the same laptop is now being sold on OLX .I am unable to contact the seller.OLX says as per policy they cannot share the contact details of the seller .
                                  I tried reaching out to the seller from other user but he did not respond
                                  Police is delaying sending out an email to OLX in order to obtain details of the seller.
                                  Meanwhile OLX has marked the ad as inactive and firstly said that the laptop has been sold and is now saying based on my complaint the ad has been marked as inactive .
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                                    Ayushh123567
                                    from Ghumarwin, Himachal Pradesh
                                    Feb 8, 2021
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                                    Address: Korba chattisgarh

                                    Why olx is banning my account when i am posting a ad i have first posted a ad of my mobile phone then my brother deleted that then i again posted a ad from another number olx deleted by ad and banned my account why is it so?? I haven’t bracked any rules and after some days i again wanted to logging it was showing banned then i logged in from my brothers no in his mobile again olx deleted that post i was selling iphones 8 plus and its description was fresh condition iphone 8 plus 64 gb rom with bill box and charger why is so please olx give a solution i want to sell my device coz i am having a criseas of money
                                    Feb 08, 2021
                                    Updated by Ayushh123567
                                    Please help me😓😓
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      Joyanta Debnath
                                      from Guwahati, Assam
                                      Feb 8, 2021
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                                      Address: Tripura

                                      As far of my best knowledge i have not done anything wrong. Still its showing that my account is suspended. Please restore my account.
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                                        Anasmydeen
                                        Feb 6, 2021
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                                        Address: Tamilnadu

                                        This fraud every one stop buying in olx becuse they arey frauding in olx they arey saying indian army job holders and asking advance to army courier and they take money and shouting to me i will put u in case and iwill spoil ur studies i'm a student they said indian army and belive lika blind gave him 16 thousand rupees of money so don't buy thinks in olx who indian army job holder please only im asking to complaint police and caught speedly they will do many members and u also sad like me[protected]this number our whatsapp number [protected] this number our mobile pay number pls refund my amount rs 3000
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