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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 81

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S
Schmidt68
Mar 20, 2021
Resolved
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Resolved

I made my olx account using my phone number and I used it to only explore Olx. I did not even chat with anyone or post any Ad but my OLX account has been suspended.
Now I want to browse Olx autos and for that, I would like to request you to please Reinstate/Unban my account.
I shall be highly obliged
Thanking you in advance.
Sudhanshu
My number for my Olx account is +91-8285**2740
Aug 6, 2021
Complaint marked as Resolved 
Verified Support
Mar 23, 2021
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    Assu Farhan
    Mar 20, 2021
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    I posted an ad to sell my television, i was chatting with on person who considered my offer, he told me give your mobile number so that i can call, i gave him my number, then he called me, but when i again visited my account it shows message of suspension, why is it, please tell me the reason or open my account, I'm a new user, so i want my account please, and if you can't, then give me the reason
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      R
      Rajkumar Shahare
      Mar 19, 2021
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      Address: Dhrugdhamna,8th mail Amravati road nagpur 23

      Aj tarik 19 March 2021
      Me soham sahare

      Sir aap hamare family ki madut kar sakte hokya please hamare madat kardo hamara 24000/-ka fraud hogaya hamarepas aabhi eek bhi paise nahi hai
      Hamari itne condition nahi hai ke hum es condition se nikal nahisakte hamari itne he galti thi ki hum ne army soldiers hai eslea hum ne bharosa kiya hamara army soldiers pese bharosa nahi raha
      Yase logo ki karun army ke soldiers badnam ho rahe hai ..
      Please esub ke upar kade nigrani honi cahie please hamari madut karo please 🥺🥺...haumko kisto kisto me ek din me Lut diya pahale 3000 badme bill or uske bad 9000 or uske baad 5100 or 7100 rupees ka fraud hogaya please humari madut karo
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        D
        Doctor from ninja storm
        Mar 18, 2021
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        My account is suspended, i found the reason to be very silly. I Was clueless about the issue. Created another account. That too is suspended. Now i tried to do it with my backup mail id, but to my surprise, it was suspended long ago. Dear olx, provide your rules and regulations by a book ( hard copy) so that i will read it daily and try not to fail your toughest exams which i was faced multiple times. Come out of dictatorship. When two mobile numbers, three email ids' all together show the same single word 'suspended', that will surely be annoying to any living homo sapiens sapiens i guess. Expecting a recovery of my 3 suspended accounts, or atleast a big book of the rules and regulations of the royal highness. No offence, just an inconvenience.
        Thank you
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          M
          Mohit.bpj
          Mar 18, 2021
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          My olx account is banned for no reasons.
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            Y
            Yogesh Vishen
            Mar 17, 2021
            Resolved
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            Resolved

            Address: India

            I saw an ad on olx for macbook laptop at the price of 18000 Manoj Kumar Singh with number +[protected]
            He Toh me that he will ship the parcel from bluedart courier he will receive the payment after submitting me the receipt i paid me 18000 on multiple occassion like [protected]

            Now he is receiving the call and saying i wont give you if you keep on calling and calling
            Aug 14, 2021
            Complaint marked as Resolved 
            Verified Support
            Mar 19, 2021
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
            i also got scammed by the same guy 2 days ago
            Yes bro he also cheated me call me to my no [protected] we will complaint
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              K
              Koushiktitan
              Mar 16, 2021
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              Website: www.olx.in

              Olx tell us they are professional but they banned my account for literally no reason on the email id [protected]@gmail.com
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                R
                ram22041965
                Mar 16, 2021
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                Address: ASWATHI BHAVAN, MADATHIPARAMBIL ROAD, VENNALA

                Had on advertisement for rent of apartment which was expired in first week of March. Paid Rs 999.00 and got invoice also but the advertisement is not activated. It is not showing up in the site. NEED IMMEDIATE RESPONSE. If any issue contact me on the mobile.

                Regards
                Ramesh P N Nair
                Mob: [protected]
                Dear OLX User,

                We would like to extend our apologies for the unpleasant experience.
                For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details.
                Please be rest assured, we are always there to help you.

                Regards,
                Team OLX
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                  A
                  Abhishekkkkkk
                  Mar 15, 2021
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                  Olx tell us they are professional, but they banned my account for literally no reason on the email id: abhy.[protected]@gmail.com
                  Please help.
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                    K
                    King of pubg King of pubg
                    Mar 15, 2021
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                    Address: New Delhi
                    Website: Olx

                    [protected] send me ₹2000 or I will also he try something my money is loss suddenly my ₹8000nikalgya
                    Mar 15, 2021
                    Updated by King of pubg King of pubg
                    [protected]

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                      Pralhad Bhandwalkar
                      Mar 15, 2021
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                      Address: Pune

                      I saw scooty on OLX, I called him he send scooty photos his id cards on what's app,
                      He told scooty and documents will deliver by army transfer services, he send movers and packers receipts
                      Deliver guy called me and told transfer 25000 thousand then will deliver scooty
                      I transfer 25000 thousands but now his is not responding, mobile number switch off
                      Dear OLX User,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the suspect.
                      - Chat/message history with the suspect.
                      - Contact number/email address of the suspect.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      Awaiting reply from you!
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                        A
                        aaryan09
                        Mar 15, 2021
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                        Address: mumbai

                        I purchased this Package for 900Rs : Electronics - Power Listing - 5 Ads - 30 Days - 8 Days Boost. it does not show on my profile and no option is available to see and promote the add. where did my 900 go and for what? Order ID: 13106852, Date of Activation: 15 March 2021 00:12, pls resolve i have tax invoice of the same as well
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                          R
                          rtbajaj
                          Mar 14, 2021
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                          Website: Olx.in

                          They have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i j was just browsing some items
                          Suddenly logged out of account automatically
                          Android to login again I got this message your account suspended
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                            H
                            Harshit Raj rai
                            Mar 14, 2021
                            Resolved
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                            Resolved

                            Website: Olx

                            I was looking to buy an DSLR on olx and I saw ad and i contact the person he said i am in army and currently in Rajasthan cart and can't go outside, so he convinced me to pay him Rs.5000 in advance then he will courier DSLR from Army Courier Cervice. I paid him 4200, 500 from Gpay and 3700 from paytm and waited for the product at arrived at 24hrs. The delivery boy cll me and said that i have to pay the full price first then he will get the confirmation from head office then he will handover the product.
                            I don't believe the person after that i have say i don't want the product refund my money and hi didn't did it he block me

                            Phone no. Of seller:- [protected]
                            Phone no. Of deliveryboy:- [protected]
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Mar 14, 2021
                            Updated by Harshit Raj rai
                            It's a humble request to cybercrime to take immediate action
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
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                              S
                              Shahidur Rahman Ansari
                              Mar 13, 2021
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                              Address: dombivali branch

                              I have sold my car Indigo cs gls 3 model on 4th of March 2020 to dombivali branch of olx cash my car and at the time of selling i was informed that the documents will be delivered within 15 to 30 days. however after 30 days when I asked about my document and plate the concerned person said due to covid its not yet recieved to the branch and would require more time. And this went on till six months untill the time came when I had to leave for UK in September 2020 and they said it has reached head office I explained that I wont be able to collect now and asked to please deliver to my home address in Kalyan. the concerned person said he has now been transferred and will check with dombivali branch and head office. I have also sent emails to olx cash my car support and the reply is same we are looking closely into this issue. I dont understand how much more time do you guys require to give the documents back I even have not recieved any reply since my last email to them seeking a tentative date for receiving my docs and plate. Its very frustrating that how olx deals with the customers data and docs. which brings to conclusion that there is definitely some misuse of our documents.
                              I would request you to please contact and help me get the documents.
                              Verified Support
                              Mar 14, 2021
                              OLX India Customer Care's response
                              Dear OLX User,

                              Greetings from Team OLX!

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We would like to inform you that we have shared your request to the concerned team.

                              Be assured, that this will be resolved at the earliest.

                              However, you may directly contact the concerned team at:-

                              Email address: [protected]@olx.com
                              Phone Number:[protected]:00am - 07:00pm).

                              We deeply appreciate your patience and cooperation in this matter.

                              Please write back to us if you have any further queries and it will be a pleasure to assist you.

                              You can also call our customer support number at[protected]:00 am to 07:00 pm) available seven days a week.

                              Thank you for your patience and support.
                              Mar 15, 2021
                              Updated by Shahidur Rahman Ansari
                              As I have mentioned earlier I have the number and I was in direct contact with the guys who helped me in selling the car but even they stopped replying I don't understand what is the matter in just sending the documents and my chasis plate I dont want any apologies I just want my documents and chasis plate cause I am worried if it was trashed or not they said it would be trashed now I don't believe anyone.
                              Please can you take this complaint number and let me know the current status.
                              Complaint Reference: 2272280

                              Thanks and Regards,
                              Shahid
                              Mar 25, 2021
                              Updated by Shahidur Rahman Ansari
                              Hello Team,

                              Can I have an update on this complaint[protected] please.

                              Thanks and Regards,
                              Shahid
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                                K
                                Ketan Mhatre
                                Mar 13, 2021
                                Resolved
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                                Resolved

                                Have been a subscriber with olx for many years, having sell service through their website numerous times., without any notification, my account was suspended today. As a result, i'm at risk of losing almost rs 57000 as i had offers from three buyers .
                                It's very frustrating as their customer care number is constantly busy and their fraud risk team's number is out of service.
                                This is really pathetic service.
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 14, 2021
                                OLX India Customer Care's response
                                Dear OLX User,

                                In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                We look forward to serving you better.
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                                  A
                                  Arinjay Choudhury
                                  from Kolkata, West Bengal
                                  Mar 12, 2021
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                                  All I did was post an advertisement for selling my laptop, the listing was online for 1 month then all of a sudden my account was banned.I am 100% sure I didnt breach anything infact there were few people who in turn tried to scam me on OLX for that listing and I was the one who got banned.
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                                    R
                                    Rohanjdoej
                                    Mar 12, 2021
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                                    Website: www.olx.in

                                    My mail. : [protected]@gmail.com
                                    My account has been suspended about a month agao i tried your mail but did get the revert.
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                                      Dr. Ansh Jain
                                      Mar 10, 2021
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                                      Address: Udaipur, Rajasthan

                                      I don’t know why but without any of a valid reason my account is banned without informing anythin’. I wish my account will soon get unbanned.
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                                        Prashansha sinha
                                        Mar 10, 2021
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                                        I am wondering why my account with email id [protected]@gmail.com has been banned. I was about to post an add only to find my account has been banned without any reason, neither i've breached sny of the olx policy then why is my account suspended?
                                        this account suspension can be seen with many of such person as like me so please i suggest to look over the matter and take immediate steps...
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