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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 88

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S
sanaora
Nov 30, 2020
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Hi

I have Transferred the money of Rs 25, 000 to Rajesh, to buy the watch, in the month of 5th Oct, still he has not delivered the goods, now he has blocked my number also.

His number is [protected].

Could you please take action on him.

Thanks
Sandesh
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    R
    ravi.mehta
    from Powai, Maharashtra
    Nov 29, 2020
    Resolved
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    Resolved

    I had placed a complaint on 22 November 2020 and still I haven't got any response from you people. Now that I have checked, the people who have submitted their complaints after 22 November 2020, have been assisted by you. This is such a shame that you are here to assist all the people and not the ones you like. Now that this is my second complaint, I expect some maturity and sensibility from your side. I want to sell my products and you have continuously banned 3 of my accounts without any reason and I don't have 100 numbers or 100 social media accounts to waste for you people. I NEED ALL THREE OF MY ACCOUNTS BACK AS EARLY AS POSSIBLE OTHERWISE I'LL HAVE TO TAKE LEGAL ACTION. I EXPECT A QUICK RESPONSE FROM YOUR SIDE AS I HAVE ALREADY WAITED FOR MANY DAYS OTHERWISE IF I DON'T GET IT SOLVED THEN I'LL HAVE TO TAKE STRICT ACTION FOR YOUR POOREST CUSTOMER SERVICE.
    Aug 14, 2021
    Complaint marked as Resolved 
    Verified Support
    Dec 01, 2020
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      R
      ravi.mehta
      from Powai, Maharashtra
      Nov 29, 2020
      Resolved
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      Resolved

      I had placed a complaint on 24 November 2020 and still I haven't got any response from you people. Now that I have checked, the people who have submitted their complaints after 24 November 2020, have been assisted by you. This is such a shame that you are here to assist all the people and not the ones you like. Now that this is my second complaint, I expect some maturity and sensibility from your side. I want to sell my products and you have continuously banned 3 of my accounts without any reason and I don't have 100 numbers or 100 social media accounts to waste for you people. I NEED ALL THREE OF MY ACCOUNTS BACK AS EARLY AS POSSIBLE OTHERWISE I'LL HAVE TO TAKE LEGAL ACTION. I EXPECT A QUICK RESPONSE FROM YOUR SIDE AS I HAVE ALREADY WAITED FOR MANY DAYS OTHERWISE IF I DON'T GET IT SOLVED THEN I'LL HAVE TO TAKE STRICT ACTION FOR YOUR POOREST CUSTOMER SERVICE.
      Aug 11, 2021
      Complaint marked as Resolved 
      Nov 29, 2020
      Updated by ravi.mehta
      CORRECTION- I HAD SUBMITTED MY FIRST COMPLAINT ON 22 NOVEMBER 2020 AND NOT 24 NOVEMBER 2020.
      Verified Support
      Dec 01, 2020
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        A
        Ashritha Ashritha
        Nov 29, 2020
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        Hi my number [protected] is not active pls active
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          B
          bvsjaipur
          from Kota, Rajasthan
          Nov 29, 2020
          Resolved
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          Resolved

          I booked an inspection for selling a car at home. A lady named Garima assured me inspection so i awaited for it but reality is far away...means its a cheating with customers as

          Dear B v singh, Your car inspection with OLX Cash My Car awaits you today.
          Details : 29-Nov-2020 10:00 AM
          Address : P.No 16/17 Modak Priyay Shipra Path Near Aatish Market, Mansarovar, 302020.
          Map Link : https://www.google.com/maps/place/26%C2%B052'45.7%22N+75%C2%B045'29.5%22E/@26.87... 75.7559941, 17z/data=!3m1!4b1!4m5!3m4!1s0x0:0x0!8m2!3d26.8793711!4d75.7581828?hl=en
          Please carry car's Original RC, Invoice, Warranty book and Service History documents with you.
          For any queries please reach out to our local expert at Harish Chandani[protected]

          See you there !
          Aug 6, 2021
          Complaint marked as Resolved 
          Verified Support
          Nov 30, 2020
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

          Email address: [protected]@olx.com
          Phone Number:[protected]:00am - 07:00pm).

          Warm Regards,
          Team OLX
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            G
            Green Nest
            from Powai, Maharashtra
            Nov 28, 2020
            Resolved
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            Resolved

            Address: IDIGARAI, Coimbatore

            [protected]
            Registered Mobile No

            We had been calling Your Customer care for last 10 Days regarding the issue We are Facing but Non of Your Executives Called to Rectify it nor ask what is our problem.
            Mr.Raja Head of some department spoke while Purchasing Our Package, he called us as many times in a Day to make us purchase now we are unable to post ad not even a single call received from Your Support Team.

            We received a GREAT REPLY from some Staff of your support team, without checking issue she gave an Stupid reason and asking for rating o[censored]nsolved Issue Support.

            WE NEED CALL FROM YOUR END NOT MESSAGE OR MAIL.
            +2 photos
            Sep 9, 2021
            Complaint marked as Resolved 
            Verified Support
            Nov 29, 2020
            OLX India Customer Care's response
            Dear OLX User,

            We would like to extend our apologies for the unpleasant experience.
            For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details.
            Please be rest assured, we are always there to help you.

            Regards,
            Team OLX
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              R
              Rohan Ramnathan
              from Powai, Maharashtra
              Nov 27, 2020
              Resolved
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              Address: PUNE
              Website: olx.in

              I am without a god damn phone and searching to buy phones asap anbd what i get to see is another suspended notification.

              You guys are continuously suspending and banning all my accounts i am creating to purchase phone or etc. Inspite of me creating profiles with friends numbers still you guys are banning and suspending my accounts. How the hell on earth am i supposed to buy or sell on OLX?? i dont have 100 phone numbers and emails or FaceBook accounts to waste for you people. I want all my accounts unsuspended in the next 24hours. I have lost it now and going to do whatever it takes to sue this OLX ### once and for all LEGALLY. You dont have an idea how much frustrated i am and i will leave all my work and get to you guys soon.
              Aug 14, 2021
              Complaint marked as Resolved 
              Nov 27, 2020
              Updated by Rohan Ramnathan
              My numbers:

              [protected]
              [protected]

              My emails:

              survase.[protected]@gmail.com
              ramnathan.[protected]@gmail.com
              Verified Support
              Nov 29, 2020
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                D
                Deeksha Nagesh
                from Powai, Maharashtra
                Nov 26, 2020
                Resolved
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                Resolved

                Request of refund for last package

                Address: Sanjeevininagar

                Hello,

                This is Deeksha from Bangalore Real estate company.

                I want raise complaint for the refund of amount for our last package as

                we have not got any leads from the package.

                I called for the refund, the concerned person answered twice and told relationship manager will contact .

                I did not get any response.

                Please respond soon.

                Regards,...
                +1 photos
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                A
                Ajju1969
                Nov 26, 2020
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                I had submitted on Ad on OLX for some item and i receive a call from one potential buyer, who initially did a transaction of Rs. 5 through Google Pay which was received by me, subsequently sent me QR Code for Receive Funds for 5000 once i accept the amount the amount was debited from my Account and at the other end the buyer disconnected so the reversal and credit of the said amount did not take place.

                I want to get refund from the concerned buyer, as he was a fraud and i think OLX did not verify the details of the buyer through KYC or e-KYC
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                  S
                  STFatima
                  Nov 24, 2020
                  Resolved
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                  Resolved

                  Dear Sir,
                  This is to inform you that I had searched for a two-wheeler on www.olx.in and she found a Vehicle No. MH 12 PL 6706 suitable. On communicating on the given number across the photo found that a person named Mantosh Yadhav had posted the advertisement of the two-wheeler on www.olx.in page for Aurangabad M.S.
                  After seeing the advertisement, I called this person on the number given in the advertisement on[protected] in the morning at 10.30 am, the bike was Honda Activa (2017) with the registration number MH 12 PL 6706, and it seemed to be in a very good condition from the photograph posted on the OLX.
                  I told him without seeing how can I trust you that the vehicle is in good condition, so he had sent me multiple pictures on WhatsApp, and said that vehicle is in Vimaan Nagar, Pune. Then I asked him how you will transfer it here on which he said that he will send it through transport.
                  He had valued it at 18500/- and when I negotiated with him and told him that I can’t pay 18500/- so he said I will give it to you in Rs. 15000/-
                  He said that he is a Military Officer and that he got a transfer to Jammu & Kashmir so that is why he needs to sell it urgently. Then he asked me for my documents 1. Copy of Adhaar Card, Pan Card and photo to be sent on his WhatsApp number.
                  After finalising the value as he asked, I had sent the copy of my Husbands Aadhaar Card, PAN Card and Photograph to him on WhatsApp.
                  Then he convinced me that the bike will reach Aurangabad in the evening around 4pm to 5 pm. Then he asked me to transfer Rs. 3210/- in the Transporters’ account number which he gave to me and told to pay the remaining amount after receiving the Vehicle to pay the rest in cash to the delivery person. When I asked for his Account Number, he sent an Account Number and PayTM Number. When I asked for the copy of his Passbook Front Page he replied that he is an Army Officer so can’t give.
                  Then he sent me photo of his Army Canteen Smart Card and his own Photograph in Army Fatigues. When I saw these, I got assured.
                  But simultaneously when my Husband checked on the internet, he found that this person is a fraud and there were many complains about this vehicle on the Internet (Screenshot attached). This person has also posted the Vehicle on OLX Pune Page with different Phone Numbers (Screenshot Attached). When I called this person again and told him about all this, then he deleted the documents he had posted on WhatsApp using the “Delete for everyone” option of WhatsApp and he also deleted all the chats except that which did not carry any significance. I also deleted the Documents which I had posted from his Chat using the same function. When my Husband called this person to talk to him, then this person started using Abusive language. This person has also posted the same vehicle three times with three different Phone numbers on OLX.
                  But I am afraid that since this person is a fraud if he might have downloaded my Husbands documents which he may misuse. This is why I want to register a complain. Further since he is a fraudster, such a person can dupe others also so please take suitable action.
                  +5 photos
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Verified Support
                  Nov 25, 2020
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the suspect.
                  - Chat/message history with the suspect.
                  - Contact number/email address of the suspect.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  Awaiting reply from you!
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                    P
                    Pavan397
                    Nov 23, 2020
                    Resolved
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                    Resolved

                    Address: Sheela Nagar,Gavara Jaggayyapalem,Visakhapatnam,530012,AP
                    Website: Olx.com

                    I have seen a mobile on Olx and, I have contacted him through whatsapp (number given at Olx website).then he asked me to pay 5000 for that phone...he said first you should pay 1300 and remaining amount to be pay at the delivery time...then I trusted him and paid 1300 through the phonepe...to him.after that he said your location is not COD so you need to pay remaining amount...then I have paid 4000 total I have paid 5300 for phone but he could not send phone, not refunded my money...
                    +4 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Nov 25, 2020
                    OLX India Customer Care's response
                    Dear OLX User,

                    Greetings from Team OLX!

                    We completely understand your situation and apologize for the inconvenience caused.

                    It would be great if you could share the contact details of the person that you are referring to.

                    In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    We look forward to serve you better.
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                      K
                      Kalyanraja
                      Nov 23, 2020
                      Resolved
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                      He offered the realme xt for 5500/- which is a new phone worths upto 16000/-.we have been attracted to that price and asked him. He said that he is working in Indian Army, No need to worry. We believed him. He said to pay him 570/- and the delivery will be at night which is a fast delivery. We paid him 570 rs as he said. But he again asked 430 for indian army courier boy and gave his phone pe number and he said that it's indian army's no in office. We paid 430 also. Again he asked 1550.we con formed that he is a fraud.
                      +6 photos
                      Aug 10, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      Nov 24, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the suspect.
                      - Chat/message history with the suspect.
                      - Contact number/email address of the suspect.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      Awaiting reply from you!
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                        R
                        ravi.mehta
                        from Powai, Maharashtra
                        Nov 22, 2020
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                        My account has been banned for no reason. I was trying to put up an AD for my mobile phone but I suddenly found out that it has been banned without providing me any particular reason. It just pops up there that your account has been suspended. I would like to get my account back as soon as possible.
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                          A
                          amit130590
                          from Powai, Maharashtra
                          Nov 21, 2020
                          Resolved
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                          Resolved

                          Address: FAKE ARMY COURIER SERVICE AT SHIMLA AIRPORT(H.P)
                          Website: OLX

                          I was searching for a Scooty on OLX. then i found one add of Honda Activa Scooty No. HP 15A 5556 on 10 Nov 20 . The Scooty was registered on the name of Sandeep (Mob-[protected]). After contact with him, he told me that presently he is deputed at Shimla airport and working in CISF. He sended me various identities on the name of Sandeep for make me believe. He told me that:-

                          {i) He will send the Scooty on my mentioned address on next day by courier. I told him that i will come to his place but he refused again and again. He convinced me to deliver the Scooty by courier.

                          (ii) He asked from me to send my Aadhar card, PAN card and one photo for transferring of ownership.

                          (iii) He told me to give the payment after arriving of Scooty at my address. He told that he will send the Scooty by Army courier service which is located at Shimla Airport and his friend Anil Kumar(MOB-[protected]) (Army man posted at Shimla) will come along with the courier. The deal was done in Rs.17000/-. He send various Identities of Anil Kumar including his Canteen cards and various photos of Army men at Army courier service centre for make me believe.

                          (iv). On next day he told me to pay transportation charges Rs. 2150/- on PAYTM account of courier centre for Scooty after producing of Army courier bill . He told me that this amount will be less from the amount fixed. Then after some time he begged another Rs. 1750/- for packing of the Scooty and sended me the photographs also. .

                          (v) On the evening of 11 Nov 20 delivery man named Anil Kumar has called me and told that he is on the nearby location of my home and will reach at my location within 20 min. He told me to pay Rs. 4199/- as a security deposit fees for the Scooty and assures me that it will be refundable during the delivery of vehicle at my location. He asked for another Rs. 7199/- which was chargeable for activation of GPS fitted in delivery vehicle. He told me that you don't know the military rules.

                          (vi) He always told me that i am a Military man and cant do cheat with anyone. These men will send you various fake Ids of Military men to make you believe on them.

                          A total amount of Rs. 15300/- was taken from me. Further they were demanding for more Rs. 5000/- which i refused. These personnel are using various modes for cheating the people and OLX is one of them. Since i was cheated because i trusted on OLX. A total amount of Rs. 15300/- was taken by the fraudsters from me . They assures to me that we are the Military personnel and cant do any kind of cheating. After transferring of amount i came to know that it was a trap to cheat . Never trust blindly on apps like OLX. There might be fraudsters on the another end.
                          +13 photos
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Nov 24, 2020
                          OLX India Customer Care's response
                          Dear OLX User,

                          Thank you for sharing the concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                          Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                          Addressing your concern is our priority and we will always give you the best possible service.

                          Thank you for contacting OLX!
                          Sir,
                          I have already lodged an FIR at my local Police Station on 12 Nov 20.
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                            J
                            John bhanu
                            Nov 19, 2020
                            Resolved
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                            Resolved

                            Website: Olx

                            Yesterday morning it started..By seeing olx advertisement we contacted that number, but the name of him and advertisement person name was different..He speaking hindi and his way of talking is damn trustable.In true caller we found his name as parveen kumar..He said that total amount is 25000 so first send 3100 quickly for transport sending RC and pics of scooty honda activa 5g.Falling in his trap my father has sent him that money through phone pe to contact number given by him later within hours he forced us to pay 11000rupees mediately saying that some problem is there in transporting. There we got doubt without scooty delivery how could we pay that much amount.We started verifying all the info send by him we have come to conclusion that he is a fraud and a big team is there behind this..All the details i have added in photos you can go through..I beg olx to verify and add members in olx and this people who are doing this fraud in the masks and faces of military people is very heart burning..i feel like there is big fraud and big scam behind this..please sort out this issue and try to return our money back
                            +4 photos
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Nov 20, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
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                              S
                              Shara samyuktha
                              Nov 19, 2020
                              Resolved
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                              Resolved

                              Website: Olx

                              Yesterday as my father saw a scooty honda activa 5g of price 25000 in olx he approached given contact number.We came to know his name is parveen kumar but id proof got from them was parmil kumar and the RC sent by him is also a fake one.As he asked to send Rs.3100 my father had sent money to him..Later he is forcing my father to send Rs.11000 then we got doubt about him..But these people are doing this fraud in the name of indian army this is very heart burning situation..
                              +5 photos
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Nov 20, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the suspect.
                              - Chat/message history with the suspect.
                              - Contact number/email address of the suspect.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              Awaiting reply from you!
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                                K
                                kodandan k
                                from Noida, Uttar Pradesh
                                Nov 18, 2020
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                                Hi i normally use to buy items in Olx. However, recently i saw add posted in the name of Roshan kumar - Mobile number. [protected] and cost of Rs.8000/- ( Used one). Initially i have chatted with him, since he has posted the add in local address of West mambalam, RAM colony, CHENNAI. He has responded and told me that, since he is army restricted area, persons are not allowed only delivery through by his person and asked me transfer token advance of Rs.2000.

                                I have transfer through google pay - Mobile no.[protected], UPI transaction id:[protected], UPI id: [protected]@okaxis on 17.11.2020.

                                I had a doubt on the profile and i have asked his ID details ( He has forwarded the Army Liquor canteen id card and aadhar number).

                                On the very next day he has sent me the delivery slip ( which is printed in as Indian Army - courier parcel department) - how they have printed is not known and insisted me to pay Rs. 3000+999 as policy amount and GST on that. - I have not paid this.

                                I have asked them to send the bank account details, they have set the same.( Account no:[protected], Account Name: Roshan Kumar, Bank name: ICIC bank and IFC code of ICIC0000734).

                                Again he has given one sargent saying he is a delivery boy. His details, Name: J. Govind CISF officer, contact no.[protected], his PAN no. BBGPJ3304N, Central Reserve police ID FORCE No:[protected] & Card No. 607/42BN/2019 - .

                                All the photo copies of the proof as mentioned are attached.

                                This needs to be addressed, how they are printing the CISF id cards and army canteen cards.
                                +1 photos
                                Verified Support
                                Nov 19, 2020
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thank you for sharing the concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                Addressing your concern is our priority and we will always give you the best possible service.

                                Thank you for contacting OLX!
                                Nov 26, 2020
                                Updated by kodandan k
                                HI,

                                First of all as OLX plat form you restrict the users without proper details and without verification, you should restrict these type of frauds.

                                Other wise this will not stop it will continue. There should be some registration mechanism to post adds after filling necessary details.

                                So that, if any one cheats like that, we can catch them easily.

                                Not satisfactory response.

                                K.Kodandan
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                                  khantasticsrk1
                                  Nov 17, 2020
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                                  Hi I don't know why since today evening olx suspended my account Unnecessarily i posted ad regarding my mobile phone sell out i think they are now much in attitude if they keep doing like this then very soon they will be gone from market like tiktok app and others app
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                                    Pruthiraj Pattanayak
                                    Nov 16, 2020
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                                    Address: Bhubaneshwar

                                    Shrikant from olx has cheated on me of ruppes 14, 000 for buying an sports equipment
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                                      singh naina
                                      Nov 16, 2020
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                                      Resolved

                                      Fraud done through OLX , Wants money back ASAP

                                      I want to draw your attention that i have got cheated by Fraud person, who claims to be an Army Person

                                      I Namrata singh, Mob no (*****25273) have search a WagonR Car on OLX on 27th Aug'20, whose given vehicle no was UP85BF8349 & owner name Subhash Chand, Address: 42, Balajee puram, Thana Highway, Aunrangabad Khadar, Mathura -281006
                                      Then I directly get conversation & negotiation started with Mr. Subhash Chand Mob no. [protected]...
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