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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2855
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OLX India reviews & complaints page 88

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S
Shaktidubey
from Powai, Maharashtra
Dec 2, 2020
Resolved
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Resolved

Address: India

I saw add of toyota innova 2013 model ! The guy said he is from army and located near gujrat airport ! Transfer me 71050 and then ill send you car via army transport !i asked him for id or some personal details he denied ! Even i told him ill come to take car but he denied ! And even my friend called him he asked for money again! Its a scam, running in india via olx ! And nobody cant do anything ?
Aug 9, 2021
Complaint marked as Resolved 
Verified Support
Dec 03, 2020
OLX India Customer Care's response
Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would require more information to assist you appropriately

Please find below the list of required information -

1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

2) You may also share the suspect's contact details used on OLX with us.

3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

Hope the provided information helps.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

Thank you for your patience and support.
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    J
    jitendra1230
    from Powai, Maharashtra
    Dec 1, 2020
    Resolved
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    Resolved

    Address: noida

    I took a paid feature fast selling 999 rs pack on olx because of my ad not appearing in the list, I changed its location. Now I talked to Customer Care, we got an answer that your 999 rs have become useless and your ad will now look like normal free posting.
    realy very bad
    Aug 9, 2021
    Complaint marked as Resolved 
    Verified Support
    Dec 02, 2020
    OLX India Customer Care's response
    Dear OLX User,

    Greetings from Team OLX!

    In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    We look forward to serving you better.
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      A
      Aakash Kumar 270303
      Dec 1, 2020
      Resolved
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      Resolved

      I have saw a Scooty on OLX
      Price 23500
      I make a call
      Then we set the deal for 21000
      But, he told me that I have to pay currier charge 2050 rupees I payed
      But tomorrow he told me that I have to pay 9999 for GST I payed
      Again he said I have to pay overtime charge 4999
      I payed 1200
      After it he said that he will come on Monday give scooty hand to hand
      Nothing happens πŸ˜“πŸ˜“πŸ˜“
      Aug 14, 2021
      Complaint marked as Resolved 
      Verified Support
      Dec 02, 2020
      OLX India Customer Care's response
      Dear OLX User,

      We're sorry for the inconvenience caused to you.

      We wish to look into your concern on priority. However, we would require more information to assist you appropriately

      Please find below the list of required information -

      1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

      2) You may also share the suspect's contact details used on OLX with us.

      3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

      4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

      As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

      We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

      In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

      Hope the provided information helps.

      For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

      Thank you for your patience and support.
      Please give my money 😭😭😭😭
      I will never trust on OLX or any
      2nd hand appπŸ˜ πŸ˜ πŸ˜“πŸ˜“
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        G
        Garima Karotia
        Dec 1, 2020
        Resolved
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        Resolved

        Hello sir mera naam Garima karotia h sir mene ek army vale se scooty booked kiya tha second hand scooty thi sir Humari unse baat 14000 me hui thi pr hum ne unhe down payment kiya tha 7000 or unhone kaha ki aapka traveling nhi kal nhi ParahΓ‘ h to aapko pura 14000 dena paega or fir humne transaction kiya to unho delivery boy ka no diya or fir delivery boy ne Hume verification ke liya kaha ki aapka Govt parsal h to aapko 2 bar iska verification karna padega or kaha ki aapko ek bar 2999, /or ek bar 6999 ka transaction karna padega or kaha ki aap ko bas verification karvana padega jisme se aapka 99rs Kate ka or baki ka paisa refund milega or unhone paise esei mera unhone 34000 rupee le liye h plzz help me Mujhe Scooty bhi nhi diya h or paise bhi nhi diya h plzzzz help me

        Army name :rao sahab
        Mobile no :[protected]
        A/c no :[protected]
        Account holder name : Rao sahab
        Ifsc no : INDB0001058
        Aug 6, 2021
        Complaint marked as Resolved 
        Dear OLX User,

        We're sorry for the inconvenience caused to you.

        We wish to look into your concern on priority. However, we would require more information to assist you appropriately

        Please find below the list of required information -

        1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

        2) You may also share the suspect's contact details used on OLX with us.

        3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

        4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

        As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

        We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

        In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

        Hope the provided information helps.

        For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

        Thank you for your patience and support.
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          S
          shamik234
          Nov 30, 2020
          Resolved
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          Resolved

          I have given add to olx for selling my mobile one of the guy ping me and tell me give your mobile no I have given my no he called me and asking about mobile and he told me I am giving 50% of the money in advance do you have phone pe I have told yes ok I'm opening phone pe in laptop please do one thing sende a request I have sent him then he told me add 5 rupees with no LIC00099921 i have don't it he refunded 5 then he told me give me 2999 he didn't refund I have been fraud the guyname was Manjeet Singh
          Aug 12, 2021
          Complaint marked as Resolved 
          Verified Support
          Dec 01, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Greetings from Team OLX!

          We completely understand your situation and apologize for the inconvenience caused.

          It would be great if you could share the contact details of the person that you are referring to.

          In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          We look forward to serve you better.
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            S
            sanaora
            Nov 30, 2020
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            Hi

            I have Transferred the money of Rs 25, 000 to Rajesh, to buy the watch, in the month of 5th Oct, still he has not delivered the goods, now he has blocked my number also.

            His number is [protected].

            Could you please take action on him.

            Thanks
            Sandesh
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              R
              ravi.mehta
              from Powai, Maharashtra
              Nov 29, 2020
              Resolved
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              Resolved

              I had placed a complaint on 22 November 2020 and still I haven't got any response from you people. Now that I have checked, the people who have submitted their complaints after 22 November 2020, have been assisted by you. This is such a shame that you are here to assist all the people and not the ones you like. Now that this is my second complaint, I expect some maturity and sensibility from your side. I want to sell my products and you have continuously banned 3 of my accounts without any reason and I don't have 100 numbers or 100 social media accounts to waste for you people. I NEED ALL THREE OF MY ACCOUNTS BACK AS EARLY AS POSSIBLE OTHERWISE I'LL HAVE TO TAKE LEGAL ACTION. I EXPECT A QUICK RESPONSE FROM YOUR SIDE AS I HAVE ALREADY WAITED FOR MANY DAYS OTHERWISE IF I DON'T GET IT SOLVED THEN I'LL HAVE TO TAKE STRICT ACTION FOR YOUR POOREST CUSTOMER SERVICE.
              Aug 14, 2021
              Complaint marked as Resolved 
              Verified Support
              Dec 01, 2020
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                R
                ravi.mehta
                from Powai, Maharashtra
                Nov 29, 2020
                Resolved
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                Resolved

                I had placed a complaint on 24 November 2020 and still I haven't got any response from you people. Now that I have checked, the people who have submitted their complaints after 24 November 2020, have been assisted by you. This is such a shame that you are here to assist all the people and not the ones you like. Now that this is my second complaint, I expect some maturity and sensibility from your side. I want to sell my products and you have continuously banned 3 of my accounts without any reason and I don't have 100 numbers or 100 social media accounts to waste for you people. I NEED ALL THREE OF MY ACCOUNTS BACK AS EARLY AS POSSIBLE OTHERWISE I'LL HAVE TO TAKE LEGAL ACTION. I EXPECT A QUICK RESPONSE FROM YOUR SIDE AS I HAVE ALREADY WAITED FOR MANY DAYS OTHERWISE IF I DON'T GET IT SOLVED THEN I'LL HAVE TO TAKE STRICT ACTION FOR YOUR POOREST CUSTOMER SERVICE.
                Aug 11, 2021
                Complaint marked as Resolved 
                Nov 29, 2020
                Updated by ravi.mehta
                CORRECTION- I HAD SUBMITTED MY FIRST COMPLAINT ON 22 NOVEMBER 2020 AND NOT 24 NOVEMBER 2020.
                Verified Support
                Dec 01, 2020
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  A
                  Ashritha Ashritha
                  Nov 29, 2020
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                  Hi my number [protected] is not active pls active
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                    B
                    bvsjaipur
                    from Kota, Rajasthan
                    Nov 29, 2020
                    Resolved
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                    Resolved

                    I booked an inspection for selling a car at home. A lady named Garima assured me inspection so i awaited for it but reality is far away...means its a cheating with customers as

                    Dear B v singh, Your car inspection with OLX Cash My Car awaits you today.
                    Details : 29-Nov-2020 10:00 AM
                    Address : P.No 16/17 Modak Priyay Shipra Path Near Aatish Market, Mansarovar, 302020.
                    Map Link : https://www.google.com/maps/place/26%C2%B052'45.7%22N+75%C2%B045'29.5%22E/@26.87...⇄ 75.7559941, 17z/data=!3m1!4b1!4m5!3m4!1s0x0:0x0!8m2!3d26.8793711!4d75.7581828?hl=en
                    Please carry car's Original RC, Invoice, Warranty book and Service History documents with you.
                    For any queries please reach out to our local expert at Harish Chandani[protected]

                    See you there !
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Nov 30, 2020
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                    Email address: [protected]@olx.com
                    Phone Number:[protected]:00am - 07:00pm).

                    Warm Regards,
                    Team OLX
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                      G
                      Green Nest
                      from Powai, Maharashtra
                      Nov 28, 2020
                      Resolved
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                      Resolved

                      Address: IDIGARAI, Coimbatore

                      [protected]
                      Registered Mobile No

                      We had been calling Your Customer care for last 10 Days regarding the issue We are Facing but Non of Your Executives Called to Rectify it nor ask what is our problem.
                      Mr.Raja Head of some department spoke while Purchasing Our Package, he called us as many times in a Day to make us purchase now we are unable to post ad not even a single call received from Your Support Team.

                      We received a GREAT REPLY from some Staff of your support team, without checking issue she gave an Stupid reason and asking for rating o[censored]nsolved Issue Support.

                      WE NEED CALL FROM YOUR END NOT MESSAGE OR MAIL.
                      Sep 9, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      Nov 29, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      We would like to extend our apologies for the unpleasant experience.
                      For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details.
                      Please be rest assured, we are always there to help you.

                      Regards,
                      Team OLX
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                        R
                        Rohan Ramnathan
                        from Powai, Maharashtra
                        Nov 27, 2020
                        Resolved
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                        Resolved

                        Address: PUNE
                        Website: olx.in

                        I am without a god damn phone and searching to buy phones asap anbd what i get to see is another suspended notification.

                        You guys are continuously suspending and banning all my accounts i am creating to purchase phone or etc. Inspite of me creating profiles with friends numbers still you guys are banning and suspending my accounts. How the hell on earth am i supposed to buy or sell on OLX?? i dont have 100 phone numbers and emails or FaceBook accounts to waste for you people. I want all my accounts unsuspended in the next 24hours. I have lost it now and going to do whatever it takes to sue this OLX ### once and for all LEGALLY. You dont have an idea how much frustrated i am and i will leave all my work and get to you guys soon.
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Nov 27, 2020
                        Updated by Rohan Ramnathan
                        My numbers:

                        [protected]
                        [protected]

                        My emails:

                        survase.[protected]@gmail.com
                        ramnathan.[protected]@gmail.com
                        Verified Support
                        Nov 29, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          D
                          Deeksha Nagesh
                          from Powai, Maharashtra
                          Nov 26, 2020
                          Resolved
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                          Resolved

                          Request of refund for last package

                          Address: Sanjeevininagar

                          Hello,

                          This is Deeksha from Bangalore Real estate company.

                          I want raise complaint for the refund of amount for our last package as

                          we have not got any leads from the package.

                          I called for the refund, the concerned person answered twice and told relationship manager will contact .

                          I did not get any response.

                          Please respond soon.

                          Regards,...
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                          Ajju1969
                          Nov 26, 2020
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                          I had submitted on Ad on OLX for some item and i receive a call from one potential buyer, who initially did a transaction of Rs. 5 through Google Pay which was received by me, subsequently sent me QR Code for Receive Funds for 5000 once i accept the amount the amount was debited from my Account and at the other end the buyer disconnected so the reversal and credit of the said amount did not take place.

                          I want to get refund from the concerned buyer, as he was a fraud and i think OLX did not verify the details of the buyer through KYC or e-KYC
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                            S
                            STFatima
                            Nov 24, 2020
                            Resolved
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                            Resolved

                            Dear Sir,
                            This is to inform you that I had searched for a two-wheeler on www.olx.in and she found a Vehicle No. MH 12 PL 6706 suitable. On communicating on the given number across the photo found that a person named Mantosh Yadhav had posted the advertisement of the two-wheeler on www.olx.in page for Aurangabad M.S.
                            After seeing the advertisement, I called this person on the number given in the advertisement on[protected] in the morning at 10.30 am, the bike was Honda Activa (2017) with the registration number MH 12 PL 6706, and it seemed to be in a very good condition from the photograph posted on the OLX.
                            I told him without seeing how can I trust you that the vehicle is in good condition, so he had sent me multiple pictures on WhatsApp, and said that vehicle is in Vimaan Nagar, Pune. Then I asked him how you will transfer it here on which he said that he will send it through transport.
                            He had valued it at 18500/- and when I negotiated with him and told him that I can’t pay 18500/- so he said I will give it to you in Rs. 15000/-
                            He said that he is a Military Officer and that he got a transfer to Jammu & Kashmir so that is why he needs to sell it urgently. Then he asked me for my documents 1. Copy of Adhaar Card, Pan Card and photo to be sent on his WhatsApp number.
                            After finalising the value as he asked, I had sent the copy of my Husbands Aadhaar Card, PAN Card and Photograph to him on WhatsApp.
                            Then he convinced me that the bike will reach Aurangabad in the evening around 4pm to 5 pm. Then he asked me to transfer Rs. 3210/- in the Transporters’ account number which he gave to me and told to pay the remaining amount after receiving the Vehicle to pay the rest in cash to the delivery person. When I asked for his Account Number, he sent an Account Number and PayTM Number. When I asked for the copy of his Passbook Front Page he replied that he is an Army Officer so can’t give.
                            Then he sent me photo of his Army Canteen Smart Card and his own Photograph in Army Fatigues. When I saw these, I got assured.
                            But simultaneously when my Husband checked on the internet, he found that this person is a fraud and there were many complains about this vehicle on the Internet (Screenshot attached). This person has also posted the Vehicle on OLX Pune Page with different Phone Numbers (Screenshot Attached). When I called this person again and told him about all this, then he deleted the documents he had posted on WhatsApp using the β€œDelete for everyone” option of WhatsApp and he also deleted all the chats except that which did not carry any significance. I also deleted the Documents which I had posted from his Chat using the same function. When my Husband called this person to talk to him, then this person started using Abusive language. This person has also posted the same vehicle three times with three different Phone numbers on OLX.
                            But I am afraid that since this person is a fraud if he might have downloaded my Husbands documents which he may misuse. This is why I want to register a complain. Further since he is a fraudster, such a person can dupe others also so please take suitable action.
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Nov 25, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
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                              P
                              Pavan397
                              Nov 23, 2020
                              Resolved
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                              Resolved

                              Address: Sheela Nagar,Gavara Jaggayyapalem,Visakhapatnam,530012,AP
                              Website: Olx.com

                              I have seen a mobile on Olx and, I have contacted him through whatsapp (number given at Olx website).then he asked me to pay 5000 for that phone...he said first you should pay 1300 and remaining amount to be pay at the delivery time...then I trusted him and paid 1300 through the phonepe...to him.after that he said your location is not COD so you need to pay remaining amount...then I have paid 4000 total I have paid 5300 for phone but he could not send phone, not refunded my money...
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Nov 25, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              Greetings from Team OLX!

                              We completely understand your situation and apologize for the inconvenience caused.

                              It would be great if you could share the contact details of the person that you are referring to.

                              In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              We look forward to serve you better.
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                                K
                                Kalyanraja
                                Nov 23, 2020
                                Resolved
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                                Resolved

                                He offered the realme xt for 5500/- which is a new phone worths upto 16000/-.we have been attracted to that price and asked him. He said that he is working in Indian Army, No need to worry. We believed him. He said to pay him 570/- and the delivery will be at night which is a fast delivery. We paid him 570 rs as he said. But he again asked 430 for indian army courier boy and gave his phone pe number and he said that it's indian army's no in office. We paid 430 also. Again he asked 1550.we con formed that he is a fraud.
                                Aug 10, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                Nov 24, 2020
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                - Your registered phone number on OLX
                                - Transaction receipt if any, in context to advance payment.
                                - Ad id through which you have contacted the suspect.
                                - Chat/message history with the suspect.
                                - Contact number/email address of the suspect.

                                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                Awaiting reply from you!
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                                  R
                                  ravi.mehta
                                  from Powai, Maharashtra
                                  Nov 22, 2020
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                                  My account has been banned for no reason. I was trying to put up an AD for my mobile phone but I suddenly found out that it has been banned without providing me any particular reason. It just pops up there that your account has been suspended. I would like to get my account back as soon as possible.
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                                    A
                                    amit130590
                                    from Powai, Maharashtra
                                    Nov 21, 2020
                                    Resolved
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                                    Resolved

                                    Address: FAKE ARMY COURIER SERVICE AT SHIMLA AIRPORT(H.P)
                                    Website: OLX

                                    I was searching for a Scooty on OLX. then i found one add of Honda Activa Scooty No. HP 15A 5556 on 10 Nov 20 . The Scooty was registered on the name of Sandeep (Mob-[protected]). After contact with him, he told me that presently he is deputed at Shimla airport and working in CISF. He sended me various identities on the name of Sandeep for make me believe. He told me that:-

                                    {i) He will send the Scooty on my mentioned address on next day by courier. I told him that i will come to his place but he refused again and again. He convinced me to deliver the Scooty by courier.

                                    (ii) He asked from me to send my Aadhar card, PAN card and one photo for transferring of ownership.

                                    (iii) He told me to give the payment after arriving of Scooty at my address. He told that he will send the Scooty by Army courier service which is located at Shimla Airport and his friend Anil Kumar(MOB-[protected]) (Army man posted at Shimla) will come along with the courier. The deal was done in Rs.17000/-. He send various Identities of Anil Kumar including his Canteen cards and various photos of Army men at Army courier service centre for make me believe.

                                    (iv). On next day he told me to pay transportation charges Rs. 2150/- on PAYTM account of courier centre for Scooty after producing of Army courier bill . He told me that this amount will be less from the amount fixed. Then after some time he begged another Rs. 1750/- for packing of the Scooty and sended me the photographs also. .

                                    (v) On the evening of 11 Nov 20 delivery man named Anil Kumar has called me and told that he is on the nearby location of my home and will reach at my location within 20 min. He told me to pay Rs. 4199/- as a security deposit fees for the Scooty and assures me that it will be refundable during the delivery of vehicle at my location. He asked for another Rs. 7199/- which was chargeable for activation of GPS fitted in delivery vehicle. He told me that you don't know the military rules.

                                    (vi) He always told me that i am a Military man and cant do cheat with anyone. These men will send you various fake Ids of Military men to make you believe on them.

                                    A total amount of Rs. 15300/- was taken from me. Further they were demanding for more Rs. 5000/- which i refused. These personnel are using various modes for cheating the people and OLX is one of them. Since i was cheated because i trusted on OLX. A total amount of Rs. 15300/- was taken by the fraudsters from me . They assures to me that we are the Military personnel and cant do any kind of cheating. After transferring of amount i came to know that it was a trap to cheat . Never trust blindly on apps like OLX. There might be fraudsters on the another end.
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Nov 24, 2020
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing the concern with us.

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    Thank you for contacting OLX!
                                    Sir,
                                    I have already lodged an FIR at my local Police Station on 12 Nov 20.
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                                      J
                                      John bhanu
                                      Nov 19, 2020
                                      Resolved
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                                      Resolved

                                      Website: Olx

                                      Yesterday morning it started..By seeing olx advertisement we contacted that number, but the name of him and advertisement person name was different..He speaking hindi and his way of talking is damn trustable.In true caller we found his name as parveen kumar..He said that total amount is 25000 so first send 3100 quickly for transport sending RC and pics of scooty honda activa 5g.Falling in his trap my father has sent him that money through phone pe to contact number given by him later within hours he forced us to pay 11000rupees mediately saying that some problem is there in transporting. There we got doubt without scooty delivery how could we pay that much amount.We started verifying all the info send by him we have come to conclusion that he is a fraud and a big team is there behind this..All the details i have added in photos you can go through..I beg olx to verify and add members in olx and this people who are doing this fraud in the masks and faces of military people is very heart burning..i feel like there is big fraud and big scam behind this..please sort out this issue and try to return our money back
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Nov 20, 2020
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                      - Your registered phone number on OLX
                                      - Transaction receipt if any, in context to advance payment.
                                      - Ad id through which you have contacted the suspect.
                                      - Chat/message history with the suspect.
                                      - Contact number/email address of the suspect.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                      Awaiting reply from you!
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