[Resolved]  Olx India — Iphone 6s plus

Address:176206

I see an add of i phone 6s plus on olx Chandigarh. The phone cost is 18000/- i send msg to seller for buying this mobile the seller said he is a army man & posting in jesalmer rajsthan. After negotiation the deal is done with 12000/- . He said he dispatch the phone through courier but first pay the amount of phone. And then i send 500 on june 1st to his paytm account [protected]. he send me a dispatch slip & his adhar card & canteen card for confirmation & i believe to him & send 500 more to his account on june 1st.
On monday june 4th i have a call from courier boy [protected] with this number he told me please send full amount of phone then i give you the phone. Then i say how i believe to you.. he said i am a army man & he send me his pan card adhar card & canteen card. & again i believe to courier boy & i send 1000 more to courier office number [protected] on monday 04 june 2018. He says this is not enough as per army rule you pay full amount of money then after he gave the phone. Then without thinking i send 10000 more to his account. I send total 12000/- to his account. After that i call to courier boy for giving parcal but he told me you send 5000 more as a refundable security. I am shocked what is going on. He again says we are army man & this is army rule. And also says if we are fraud then complaint to police. I was thinking what is right way. My 12000/- are gone. At last he says please collect your courier & send the money as a refundable 5000/- & without thinking again i send 5000/- to his account [protected]. After that i call to him & he says again please send final amount of 3150 & collect your Courier. Iam too shocked what is happening . I find in google their is many fraud cases as same. i lost 17000/- with this fraud.
Please anybody help me to find that frauds people..
Seller number is [protected]
Courier boy number is [protected]
Paytm fraud account [protected]

My number is [protected]
Email. [protected]@yahoo.com
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Jul 30, 2018
Complaint marked as Resolved 
Verified Support
Jun 29, 2018
OLX India Customer Care's response
Dear OLX User,

Greetings from Team OLX.

Thank you for sharing the concern with us.

I completely understand your situation and apologize for the inconvenience caused.

I wish to inform you that, we have already blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

As you said, you have some documents supporting your case, I suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
Complaint comments 

Comments

Am paying 24 k for car wheels. Seller not responding.. seller mob: [protected]
nirmamsharma's [Complaint's author] reply, Jun 6, 2018
Bhai mere 17000/- gye hein.. ye fraud log rajstan se hein..
Many fraud cases are increases day by day... Olx you are responsible for this. Why you shows adds without any varification, if you started KYC procedure then fraud cases are decrease because you have his/her KYC detail. Please do some action olx team
Nagarajan Naga's reply, Jun 22, 2018
can u share ur mob no bro?
There are multiple users with different IDs and numbers and they are trapping people in a similar way. I have just came across such a case with my known mate. They have found OLX as a platform to cheat people. We being just a person somewhere around in the country can't take proper action. It would be good if OLX stands for this concern and take suitable action against those people to at least save OLX name. Chat screens, call details, aadhar, pan card all are genuine and can be considered as a valid proof.

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