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Olymp Trade Complaints & Reviews

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Updated: Feb 14, 2026
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Olymp Trade reviews & complaints page 10

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PanduSHARMA
Sep 17, 2023
Sep 18, 2023
This thread was updated on Sep 18, 2023
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I have heard a lot about the Olymp Trade broker, and I shouldn't conceal this information - I heard only positive feedback from current clients. Literally everything on the platform was described by this or that trader in a very positive way.
So, that's the primary reason why I decided to enter the website, scrutinize trading conditions and get down to trading with the Olymp trade.
Still, the registration process was quick, identity verification was smooth as well and there was nothing difficult in topping up the account. And, I received a bonus!
But people around continue talking that it's impossible, like this system isn't available anymore and so on and so forth. What's wrong guys? Olymp Trade doesn't even know it still has this system or what? Or I am an exclusion? =)
Sep 25, 2023
Complaint marked as Resolved 
Crap... I thought I read new reviews... but, INATTENTIVELY! My silly head was convinced of examining information precisely, noting all important detail, but I've missed a piece of significant info! I ain't had any idea that the company is planning to send bonus system to the history's dump and replace it with a more profound mechanism. But, worth saying, that you have replied pretty quickly to me and clarify everything I needed to understand that I was so silly not to read overviews thoroughly! Kudos, Olymp trade guys!
Olymp Trade customer support has been notified about the posted complaint.
Hello, PanduSHARMA.

Thank you for your feedback. We are thrilled to have you as part of our big community! We strive to provide the finest trading conditions including a strong platform, popular assets, useful customer support, and a quick withdrawal processing time. We are so happy that you agree with us.

Olymp Trade offers Fixed Time Trade, Stock, and Forex. They are interesting and promising trading modes. We think that with a little practice, you can be a pro trader in no time.

We have a bonus for our new users. We hope that you like it.
Best regards, Olymp Trade team.
Olymp Trade Customer Care's response, Sep 26, 2023
Verified Support
Greetings, PanduSHARMA.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.
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    Acarya H.
    Sep 17, 2023
    Sep 18, 2023
    This thread was updated on Sep 18, 2023
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    I was working so hard to collect those Experience Points and to progress to the next level. And finally, I reached that stage yesterday. I received a notification and they confirmed my progress on Traders’s way. Besides other perks, I was expecting to receive my well-deserved bonus as well.
    However, even though I received a notification that I progressed when I opened my account today there was no bonus at all. My account size was the same. Am I doing something wrong, or Olymp Trade didn’t keep their promise?
    Sep 23, 2023
    Complaint marked as Resolved 
    Everything is fine guys, I totally messed up things 🙂 I was expecting a bonus but didn’t do my part of the job to properly inform myself about the rules and conditions. Let me explain the situation. I mixed up FTT and Forex trading. In FTT when you progress to the next level, you have promotion and benefits, but they come in the form of increased profitability. For example, my profitability with a starter status was something around 80% (not sure exactly), and now with an Advanced status, I have the opportunity to choose a maximum profitability of 89%. This is even better than any kind of bonus. If you follow your trading strategy and stay disciplined, your profits will become bigger and bigger with time.
    Olymp Trade customer support has been notified about the posted complaint.
    Hello, Acarya H.

    We really appreciate you taking the time to share your feedback. Traders’ Way has been a popular way to gain XP and maintain a high status. We are glad that you have enjoyed it.

    We are just announcing the new system. In the near future, profitability will be increasing at all statuses. We have listened to our users' feedback and this new system will be very promising and rewarding.

    If you are open to discussing your experience further, please call/email us.
    Best regards, Olymp Trade team.
    Olymp Trade Customer Care's response, Sep 25, 2023
    Verified Support
    Greetings, Acarya H.

    We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

    Please let us know if you have any further questions.
    Best regards, Olymp Trade team.
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      Mihir123N
      from Kolkata, West Bengal
      Sep 15, 2023
      Sep 15, 2023
      This thread was updated on Sep 15, 2023
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      Address: James Street, Kingstown, First Floor, First St Vincent Bank Ltd Building, Saint Vincent and the Grenadines India

      Where is consumer rights? Minimum one time company should warn client : that you are violating this or that policy or agreement, please avoid it otherwise we may block your account within 24h. But no company never warn you and suddenly block your account like client has no rights on his own money. 98% plus client do not read T&C. They just trust on the platform because everyone is using this. And as results of this they get blocked account. betrayed. There is no consumer rights in it. Money is mine but complete control on company's Hand. Seems like no rules and regulations apply for them . All rules and regulations for clients. Should we take legal action against this company?
      Olymp Trade customer support has been notified about the posted complaint.
      Hello, Mihir123N.

      We are sorry to hear about your disappointment with us. It's a pity that you have made this conclusion.

      Terms and Conditions in our Service Agreement are very important in trading. These keep us and our users working smoothly and mutually. We always encourage users to read it before opening an account. In fact, you can’t open an account if you can’t confirm that you have read and agreed to the agreement.

      As Olymp Trade is regulated by Vanuatu and member of FinaCom & FMA, you also have all rights to file a claim by providing all the necessary evidence to an independent regulator on the official website: https://financialcommission.org/olymp-trade/

      Best regards, Olymp Trade team.
      Mihir123N's [Complaint's author] reply, Sep 15, 2023
      First of all, almost all T&C Service Agreement r made in companie's favor. How can a little mistake like doing 2 to 3 times withdrawal request in a day freez your all money . No matter how much you have they will block your account . This is too frustrating and let comitted suiside. It is right that we normal people are fool. We don't read anything . The company is the only thing who can harm legally him From whom he is earning.
      Mihir123N's [Complaint's author] reply, Sep 15, 2023
      My request to company please before blocking client account give one warning . If a by mistake violating T&C can ruine someone's Life completely then where is his rights stand? Already there is high risk in investment and aslo blocking problem. Wow ridiculous. In one word company is playing with millions of life😓.
      Olymp Trade Customer Care's response, Sep 18, 2023
      Verified Support
      Greetings, Mihir123N.

      Thank you for reaching out. We value your input and encourage you to let us know more details about your experience with us. We understand your frustration. We will look into that matter.

      If you are open to discussing your experience further, please call/email us.
      Best regards, Olymp Trade team
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        Neerendra_Bh
        Sep 14, 2023
        Sep 15, 2023
        This thread was updated on Sep 15, 2023
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        My friend told me about this broker claiming that I've never seen something like this before. Well... I took his words, cuz I really haven't traded with a big number of brokers, so I could assume that this company might be quite interesting to me. Especially taking into account how my pal described services here.
        I hoped for a bonus, sincerely speaking. I knew there must've been 100% deposit bonus once after I top up for the first time, and I got it.
        But, guys... They want to turn off this system forever!
        Was I misguided? Probably. The platform itself is really packed up with different functions and infrastructure itself is pretty appealing, but what's up with bonunses, hm? No way.
        Oct 1, 2023
        Complaint marked as Resolved 
        Damn! My friend is a dummy boy, he didn't tell me about new mechanics implemented by this broker. They are going to delete bonuses, but create a brand new system of increased profitability which is applicable to FTT mode. Holy cow, I thought I was misled, but, fortunately, I was mistaken in my assumptions. Thanks guys for clearing things out, I promise, I won't listen to this guy anymore! ;D
        Olymp Trade customer support has been notified about the posted complaint.
        Greetings, Neerendra_Bh.

        Thanks for taking the time to share your thoughts and feedback with us. We are glad that you have taken an interest in the Olymp Trade platform. We are sure that you will find a lot of exciting things here for you to discover. Olymp Trade offers Fixed Time Trade, Stock, and Forex. They are interesting and promising trading modes. We think that with a little practice, you can be a pro trader in no time.

        Regarding your question, it’s pleasing to know that you have enjoyed the bonus system. In the future, this system will be changed to the higher profitability. With it, you can trade with an even higher payout rate. We are sure that you will enjoy it.

        Wish you a lot of success!
        Best regards, Olymp Trade team.
        Olymp Trade Customer Care's response, Oct 2, 2023
        Verified Support
        Hi, Neerendra_Bh.

        Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

        Best regards, Olymp Trade team.
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          Zaad_Bhat
          Sep 14, 2023
          Sep 15, 2023
          This thread was updated on Sep 15, 2023
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          I don't know whether or not they are deliberately fiddling with the levels of money and profits you can make based on your orders and positions on this platform. Let me tell you in-detail. I came here and registered for this platform knowing absolutely nothing about it. I have heard that it is a good broker and it is possible to make good amounts of money if you correctly and get your trades right.

          Fine, I will do it. I registered, I get on the platform and start trading. I know how much money I am putting in on a position, I know my leveraging facto by the number, i know my entry and exit levels. So, I can calculate the amount of money I should be earning based on the math. But no. it does not add up. I sometimes win more than I should. I read about some profitability numbers and that is not the things I am seeing on the platform, I am earning more.

          I think they might be deliberately giving me more money so that I get hooked, and then they will probably take all my money, right?
          Sep 22, 2023
          Complaint marked as Resolved 
          Ooooh. no. I just found out that they actually raised their levels of profitability and it is now possible for everyone to make more money on this platform whether you have an expert or advanced status or not. Everyone has better odds according to the status they own. Well, I have loved the numbers in the Expert status now even better, so I think I am going to get that one to make even more money on my positions! Apparently you can with up to 93% in some assets if you have the expert status. Imagine that!!
          Olymp Trade customer support has been notified about the posted complaint.
          Greetings, Zaad_Bhat.

          We really appreciate you taking the time to share your feedback. We are glad that you have taken an interest in the Olymp Trade platform. We are sure that you will find a lot of exciting things here for you to discover. Olymp Trade offers Fixed Time Trade, Stock, and Forex. They are interesting and promising trading modes. We think that with a little practice, you can be a pro trader in no time.

          There are some differences between FTT and Forex. With Forex, you need to take leverage, entry, and exit points into account. With FTT, you earn according to the profitability. We think that you are trading on FTT. FTT has a high profitability. It also provides more opportunities.

          Best regards, Olymp Trade team.
          Olymp Trade Customer Care's response, Sep 22, 2023
          Verified Support
          Greetings, Zaad_Bhat.

          We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

          Please let us know if you have any further questions.
          Best regards, Olymp Trade team.
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            Mustafa Nagy
            Sep 14, 2023
            Sep 14, 2023
            This thread was updated on Sep 14, 2023
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            Before opening trading account with this company I studied all trading conditions of this broker for several weeks. I read a huge number of reviews.
            On the basis of all this Irealized that this company provides a huge number of auxiliary services. Including information services with statistical data about each financial instrument.
            But it seems that this is not true. I didn't find any statistical data on the platform. There is only trading terminal, an account management menu and few other services. But there is no data.
            Have they removed this feature from the platform?
            Sep 16, 2023
            Complaint marked as Resolved 
            The service I asked about is in place! I found everything I asked about. Yes, this situation made me a little nervous. But I hurried up and wrote a review. I found all the information I was interested in and I can say that this is exactly what I needed.
            Olymp Trade customer support has been notified about the posted complaint.
            Hello, Mustafa Nagy.

            Thank you for reaching out. We value your input and encourage you to let us know more details about your experience with us. Olymp Trade strives to provide the finest trading conditions and information for our users. That is the reason we equip the platform with sufficient statistical data.

            We are glad to tell you that you can access the data for each financial instrument. By clicking on the icon “I” right next to the asset you want to look up. There is a lof of information for you to look at.

            Please let us know if you have any further questions.
            Best regards, Olymp Trade team.
            Olymp Trade Customer Care's response, Sep 18, 2023
            Verified Support
            Greetings, Mustafa Nagy.

            We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

            Please let us know if you have any further questions.
            Best regards, Olymp Trade team.
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              ajaydavhale8124@davhale
              Sep 13, 2023
              Sep 13, 2023
              This thread was updated on Sep 13, 2023
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              It's been 8 days withdrawal is not reflected in my bank account I called bank they said there is no transaction of such amount dis is request id[protected]
              Olymp Trade customer support has been notified about the posted complaint.
              Hello, [protected]@davhale.

              Thank you for letting us know about this. We would like you to provide us with your ID account. So that we can track the pending for you.

              Best regards, Olymp Trade team.
              ajaydavhale8124@davhale's [Complaint's author] reply, Sep 15, 2023
              98856501
              Olymp Trade Customer Care's response, Sep 18, 2023
              Verified Support
              Hi, dear Ajaydavhale8124@davhale.

              Thank you for letting us know about your ID account. We will contact you shortly,

              Best regards, Olymp Trade team.
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                ajaydavhale8124@davhale
                Sep 13, 2023
                Sep 13, 2023
                This thread was updated on Sep 13, 2023
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                From your side you are saying funds has released but when I called bank they are saying there is no such kind of transaction dis is my request number[protected]
                Olymp Trade customer support has been notified about the posted complaint.
                Hi, [protected]@davhale.

                Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your ID account in the comment sections. With it, we can track the case.

                Waiting for your response.
                Best regards, Olymp Trade team.
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                  Anubhav000123
                  from Delhi, Delhi
                  Sep 12, 2023
                  Sep 13, 2023
                  This thread was updated on Sep 13, 2023
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                  Dear Olymp trade,
                  I make a deposit of rupees ₹700 via (UPI P2P),
                  Money is deducted from my bank . And in your application the transaction is showing failed.
                  Request no [protected]

                  My user I'd[protected]
                  Please refund my money
                  Olymp Trade customer support has been notified about the posted complaint.
                  Greetings, Anubhav000123.

                  Thank you for bringing this to our attention. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can track the pending for you with it.

                  We are waiting for your reply.
                  Best regards, Olymp Trade team.
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                    Varuni Bhave
                    Sep 12, 2023
                    Sep 12, 2023
                    This thread was updated on Sep 12, 2023
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                    I know that mobile platforms typically do not have multiple chart options, but why is it that my desktop version does not have the multiple chart option either? It was one of the functionalities that I thought I would get to utilize using this broker, but apparently, I thought wrong. There are so many other functional features on the platform for them to overlook something so basic. Honestly, it is quite disappointing to see, because I had very high expectations and hopes for this broker, but another one bites the dust.
                    Sep 16, 2023
                    Complaint marked as Resolved 
                    My sincere apologies there. I just found the button for the multiple charts. I don't know how I missed it.
                    Olymp Trade customer support has been notified about the posted complaint.
                    Hello, Varuni Bhave.

                    Thank you for your question. We are glad that you mentioned Chart types. Olymp Trade strives to offer the finest trading conditions. And we understand that chart types are very important and indispensable. That is why we provide 4 different chart types. They are Area Chart, Japanese candlesticks, Heikin Ashi, and Bars.

                    If you want to open more than one chart at a time, you can click on the fourth button on the left bottom of the chart.

                    Hope that clarifies your understanding.
                    Best regards, Olymp Trade team.
                    Olymp Trade Customer Care's response, Sep 18, 2023
                    Verified Support
                    Hi, Varuni Bhave.

                    Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

                    Best regards, Olymp Trade team.
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                      ARJUN TOMAR
                      Sep 12, 2023
                      Sep 13, 2023
                      This thread was updated on Sep 13, 2023
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                      User Id: 79878460
                      Email Id: [protected]@gmail.com
                      It's been more than 12 hours already.
                      Kindly reflect my money as fast as you can, as I need it.
                      This platform always gives me the best service, so I want the same this time too.
                      Olymp Trade customer support has been notified about the posted complaint.
                      Hi, dear ARJUN TOMAR.

                      Thank you for letting us know about this. We are sorry to hear about your disappointment with us. We will make an investigation on your case. We will contact you shortly,

                      Best regards, Olymp Trade team.
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                        maha B
                        Sep 11, 2023
                        Sep 12, 2023
                        This thread was updated on Sep 12, 2023
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                        I can't say I've been trading on this trading platform for a long time but I've get used to it. And recently I read in one of the reviews that this platform can be installed on a computer. So I can get desktop version of the platfomr.
                        I'm sure that would make it much easier for me to access it. Moreover, it is convenient for me to take my laptop with me everywhere.
                        But, unfortunately, I cannot download the platform to my computer. I follow the instructions and download application from the official website. And apparently the download begins. But there is nothing in the Downloads folder on my laptop.
                        Maybe broker has not set up this function and it is not possible to download the platform yet.
                        Sep 15, 2023
                        Complaint marked as Resolved 
                        Haha, looks like it's time for me to go on vacation. I have about ten platform files on my computer now. Turns out that all the installation files were downloaded to a different folder...
                        Olymp Trade customer support has been notified about the posted complaint.
                        Hello, Maha B.

                        Thank you for taking your interest in Olymp Trade. Could you please tell us what exactly happened, what caused such an experience with our app? If you have specific questions, please kindly send it to our support team:
                        - in a live chat at www.olymptrade.com
                        - in direct messages of our group: www.facebook.com/olymptradecom/
                        We will be very grateful for the update on your issue.

                        Best regards, Olymp Trade team.
                        Olymp Trade Customer Care's response, Sep 18, 2023
                        Verified Support
                        Greetings, Maha B.

                        We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

                        Please let us know if you have any further questions.
                        Best regards, Olymp Trade team.
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                          Vishnu.Sh
                          Sep 10, 2023
                          Sep 12, 2023
                          This thread was updated on Sep 12, 2023
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                          I would like to write about one problem I had while using this trading platform.
                          I realize that my problem is insignificant, but nevertheless I decided to write about it. Perhaps someone from Olymp Trade will read my review and fix this bug.
                          I have seen on videos that charts of currency pairs and other assets are displayed using Japanese candlesticks. I hope I called this type of charts correctly.
                          But on my version of the platform the chart is displayed as a line. Maybe there was a recent update of the platform or I installed a different version of the platform on my computer. But it would be better if they corrected it and left only the platform with Japanese candlesticks.
                          Sep 16, 2023
                          Complaint marked as Resolved 
                          I feel like a fool... Turns out I can change the chart type myself. And the button that allows me to do it was in front of my eyes the whole time.
                          Olymp Trade customer support has been notified about the posted complaint.
                          Hello, Vishnu.Sh.

                          Thank you for your question. We are glad that you mentioned Chart types. Olymp Trade strives to offer the finest trading conditions. And we understand that chart types are very important and indispensable. That is why we provide 4 different chart types. They are Area Chart, Japanese candlesticks, Heikin Ashi, and Bars.

                          If you do not like the Area Chart (the straight line), you can easily switch to another one. By clicking on the second button on the left bottom of the chart. You will see the list of chart types to choose from.

                          If you want to open more than one chart at the time, you can click on the forth button on the left bottom of the chart.

                          Hope that clarified your understanding.
                          Best regards, Olymp Trade team.
                          Olymp Trade Customer Care's response, Sep 18, 2023
                          Verified Support
                          Hi, Vishnu.Sh.

                          Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

                          Best regards, Olymp Trade team.
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                            ARJUN TOMAR
                            Sep 10, 2023
                            Sep 12, 2023
                            This thread was updated on Sep 12, 2023
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                            Resolved

                            User Id: 79878460
                            Email Id: [protected]@gmail.com
                            It's been 5 hours now.
                            Why everytime it gets late to withdraw in bank? Kindly process my monry faster. I need it.
                            Sep 12, 2023
                            Complaint marked as Resolved 
                            Olymp Trade customer support has been notified about the posted complaint.
                            Hello, ARJUN TOMAR.

                            Thank you for marking it as a "Resolved"

                            Best regards, Olymp Trade team.
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                              R.mittal
                              from Panipat, Haryana
                              Sep 10, 2023
                              Sep 12, 2023
                              This thread was updated on Sep 12, 2023
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                              Resolved

                              Withdrawal problem from 5 days

                              Maine 6 sep ko request dali thi withdrawal ki. Par abhi tak pending dikha rha hai. Muje abhi paiso ki bhut jyada jrurat hai. Please help me...
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                              RajeshSark
                              Sep 9, 2023
                              Sep 12, 2023
                              This thread was updated on Sep 12, 2023
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                              The platform is intuitive and simple when it comes to executing trades and analyzing charts. It may be overwhelming in the beginning, but once you get accustomed you will feel comfortable and confident.
                              However, after some time I am still making the same mistake. Mixing up FTT and Forex trading. I found myself many times wanting to enter a forex trade and execute the trade, only to see that I had entered a trade in FTT mode. They need to make it more clear, and easier to switch between trading modes.
                              Sep 16, 2023
                              Complaint marked as Resolved 
                              It’s all about getting accustomed, as I said in my comment. I was trying to switch modes from the “Trades” tab, and it was not working. Anyway, I found out that the option for switching between trade modes is in the “Assets” tab. And yes, just right of the asset there is a red square with “fx” for forex, or a blue square with percentage if you have chosen an FTT asset. So yes, it’s pretty clear, but one needs to be attentive and careful.
                              Olymp Trade customer support has been notified about the posted complaint.
                              Hello, RajeshSark.

                              We are incredibly grateful for your honest feedback. Olymp Trade offers Fixed Time Trade, Forex, and Stock. Because assets in FTT and Forex are quite similar. It is understandable that you got mixed up. We received your feedback. We have passed it on to our related department. We hope to see improvement soon.

                              Wish you a lot of success!
                              Best regards, Olymp Trade team.
                              Olymp Trade Customer Care's response, Sep 18, 2023
                              Verified Support
                              Greetings, RajeshSark.

                              We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

                              Please let us know if you have any further questions.
                              Best regards, Olymp Trade team.
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                                Anees Hari
                                Sep 9, 2023
                                Sep 12, 2023
                                This thread was updated on Sep 12, 2023
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                                Olymp trade is a secure broker that has a lot of things to point out as advantages.
                                One of those I think is the absence of spreads. The company purely relies on commission on every deal. It may seem unreasonable for a trader but actually trading here is quite cost efficient.
                                I like to trade positionally so sometimes swaps are a pain in the ###. And what a surprise was for me to know that Olymp trade has a swap free account.
                                But I can’t find it anywhere. Does it exist or what?
                                Sep 14, 2023
                                Complaint marked as Resolved 
                                Who would know that swap-free account is the alternative name for Islamic account. Of course it’s not for me cuz I am not a muslim. I am not religious at all. But thanks for letting me know Olymp trade.
                                Olymp Trade customer support has been notified about the posted complaint.
                                Hello, Anees Hari.

                                Thank you for taking an interest in our Halal Olymp Trade account. To access to the Olymp Trade
                                Islamic Account, When you first register, kindly check on the box called “Islamic Account”. With the Olymp Trade Islamic Account, you can stay true to the Sharia while trading on the markets.
                                Your Islamic Account is free from interest rate swap fees. Even if markets move rapidly against your trades, your account will not be negative. Olymp Trade Islamic Accounts incur no swaps or interest charges and protect your account from a negative balance.

                                Please let us know if you have any further questions.
                                Best regards, Olymp Trade team.
                                Olymp Trade Customer Care's response, Sep 18, 2023
                                Verified Support
                                Hi, Anees Hari.

                                Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

                                Best regards, Olymp Trade team.
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                                  Rayan Raj
                                  Sep 7, 2023
                                  Sep 12, 2023
                                  This thread was updated on Sep 12, 2023
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                                  Olymp trade has blocked my account and they have not even completed my withdrawal.
                                  It's a proper scam
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Greetings, Rayan Raj.

                                  We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We only take suspense into account in case of violation of the Service agreement. We would like to know more about your case. Kindly leave us with your ID account in the comment section. We will check the case and let you know soon.

                                  Waiting for your answer.
                                  Best regards, Olymp Trade team.
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                                    Hari Sidhu
                                    Sep 7, 2023
                                    Sep 12, 2023
                                    This thread was updated on Sep 12, 2023
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                                    I am satisfied with the broker and the opportunities that it provides. They pay attention to the conditions. Also I noticed that the number of tradable assets have increased dramatically, especially in the crypto sphere.
                                    Although I can’t trade FTT positionally anymore. I used to hold orders in FTT for more than one day but now I don’t have such a functionality.
                                    I don’t know maybe Olymp trade has released soem policy on this matter.
                                    Sep 16, 2023
                                    Complaint marked as Resolved 
                                    Okay, apparently I was trading forex but thinking it was fixed time. Because you can’t hold fixed time order more than one day and never could. My bad guys, my bad.
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Greetings, Hari Sidhu.

                                    Thanks very much for your balanced and fair review of the Olymp Trade platform. What you think of our service is important to us.

                                    We are proud of the technology behind the success of our platform. We are glad you enjoy our swift execution and reliable system. In the FTT, you can only hold the position under 24 hours. If you want to hold the position longer than 1 day, kindly choose the Forex trading mode.

                                    Best regards, Olymp Trade team.
                                    Olymp Trade Customer Care's response, Sep 18, 2023
                                    Verified Support
                                    Greetings, Hari Sidhu.

                                    We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

                                    Please let us know if you have any further questions.
                                    Best regards, Olymp Trade team.
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                                      amitdash
                                      from belpahar, Odisha
                                      Sep 7, 2023
                                      Sep 7, 2023
                                      This thread was updated on Sep 7, 2023
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                                      I have deposited rs 974 in olymp trade money has been deducted from my account but till now i have not received the amount in my olymp trade account is[protected] please help i encounter this problem 2 time
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Hello, Amitdash.

                                      Thank you for letting us know about this. We would like you to provide us with your ID account. So that we can track the pending for you.

                                      Best regards, Olymp Trade team.
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