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Olymp Trade Complaints & Reviews

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Last updated Jun 11, 2024
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Olymp Trade reviews & complaints page 14

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A
Akshay Mangal
from Kolkata, West Bengal
May 31, 2023
May 31, 2023
This thread was updated on May 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No multiple chart depiction!

I started trading with this broker quite recently and I'm still assimilating in the new environment. Generally speaking, I am fully satisfied with the trading conditions, tradable assets and so on and so forth.
Yesterday I examined the information about statuses for instance, the day before - about USDT account. So, gradually, slowly I'm adjusting. I adore this process. Nevertheless, sometimes I experience difficulties when stumbled...
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J
Juun
May 30, 2023
May 31, 2023
This thread was updated on May 31, 2023
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Don't expect any withdrawals, they will not send you

Do not invest your hard earned money in this platform by seeing their false promises, they will play with your withdrawals, they will not send you on time, I didn't stil get my withdrawals even after so many days, they will keep tell you to wait for another 5 days.. I have send so many emails and requests regarding my withdrawals but no use. If somebody wants to ignore this message and still wants to join Olymp Trade for trading and making...
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J
Juun
May 29, 2023
May 30, 2023
This thread was updated on May 30, 2023
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Withdrawals issue

My two withdrawals are not received yet, tried contacting the support many times and contacted account manager but I haven't got any postive response from them.

It's been around 6 days now since I requested for withdrawals

This is the third time I'm posting my complaint, totally unacceptable customer service from Olymp trade, no clue where my money is gone, totally not safe to trade on such unreliable platform....
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A
Anant222
May 29, 2023
May 30, 2023
This thread was updated on May 30, 2023
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Deposit Funds Missing for almost 4 Months now

Olymp Account ID[protected]
I tried making a Deposit o[censored]SD 20.00 on February 10 2023 on Olymp Trade.
The amount of INR 1652.00 was deducted from my Bank Account but was never Credited to my Olymp Trade Account.
Now almost 4 Months have passed and that USD 20.00 has not been credited to my Olymp Trade Account yet nor have I received a refund of that amount which in INR was INR 1652.00.
I have already shared all...
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B
bilall.amin
May 28, 2023
May 29, 2023
This thread was updated on May 29, 2023
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Payment sill not reflected in olymp trade account

My money was debited from the account but it is noy refleting in ymp trade account after 24 hours please send my 700 ruppes to my account or reflect it in olymp trade account....
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M
mustafa dewan
May 28, 2023
May 29, 2023
This thread was updated on May 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BUY and SELL buttons are confusing

I have been a user of Olymp Trade for several months and I am content with the platform. Nevertheless, a small matter caught my attention lately, which is worth addressing to the company's notice. It might be helpful for other traders who encounter similar experiences as mine.

Sometimes, I accidentally click on the "Sell" button instead of the intended "Buy" button. Despite feeling a bit foolish about it, this small mistake...
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R
Rasidulhaque
from Nalbari, Assam
May 27, 2023
May 28, 2023
This thread was updated on May 28, 2023
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Deposit not received in Olymp transaction

Address:Olymp trade

26.may morning 9.30 am i was deposit 700 in my Olymp account but Olymp transaction is showing failed.24hour arrived it's showing failed but my money was debited from my account...
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B
bilall.amin
May 27, 2023
May 29, 2023
This thread was updated on May 29, 2023
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Money not reflected in olymp trade account

My upi linked account was debited with 700 but i cant see money in my olymp trafe account...
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R
Rahim Mani
from Chennai, Tamil Nadu
May 27, 2023
May 29, 2023
This thread was updated on May 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BUY and SELL buttons are causing confusion

I've been using Olymp Trade for a few months now and am satisfied with the platform. Yet, there's a small issue that I would like to address to the attention of the company.

It's a bit silly, but I find myself accidentally clicking on the "Sell" button instead of the "Buy" button on occasion. This has caused me to lose out on a few trades that would have been profitable if I had clicked on the correct button. I thought it was...
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Q
Qadim Dubey
May 27, 2023
May 29, 2023
This thread was updated on May 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need some explanations

I was attracted by the conditions the broker offers to its customers.
Everything was looking good and I made a decision to make an account here to see if it would work for me.

After trading on a free demo account for a couple of weeks successfully I wanted to try the real trading.
I knew that Olymp trade offers a bonus system for first time clients and I usd this opportunity to increase my trading potential and...
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A
Agupg
from Haldia, West Bengal
May 26, 2023
May 29, 2023
This thread was updated on May 29, 2023
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Withdrawal request not resolved

My email I'd in olymp trade platform is [protected]@gmail.com. I had made a withdrawal request for 4203 . 17 usd on 17th may 2023, but after 10 days also it is not processed by olymp trade. I had written several emails to olymp regarding this but no resolution done. I now fear that I will not get my money. Pl look into the issue....
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J
Juun
May 26, 2023
May 29, 2023
This thread was updated on May 29, 2023
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Issues with withdrawals

Hi, my withdrawal are not received yet, it's been 4 days now and my two withdrawals are still not received, I got email that payment has been sent from the platform but I didn't receive it.. when I contacted the customer support they are asking me to wait. I don't think it's a good sign to continue trading with them.

Account id:[protected]...
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S
Shahrukh A.
May 25, 2023
May 26, 2023
This thread was updated on May 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Couple words about

It looks like Olymp Trade is one of the most iconic brokers and it has a history. I am pretty much like trading here. The proprietary developed trading software is a mark of a quality for sure. I like the platfrom, it is very handy and comafortable to operate from personal computer, laptop, or mobile phone.
As a newbie, I didn't made all things clear yet, but it looks like I can perform a nice results. The only thing I didn't get yet...
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J
Juun
May 25, 2023
May 28, 2023
This thread was updated on May 28, 2023
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IMPS withdrawal not received

I have not received that amount which I have withdrawn, it's been 3 days now and the payment method I have chosen was IMPS which is instant but I didn't get my money yet. There are two withdrawal I made and I didn't receive any of them...
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S
Salman Nazar
May 25, 2023
May 25, 2023
This thread was updated on May 25, 2023
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Amount debited from my bank account but showing transaction failed

Dear Olymp Trade customer support,

I am writing to file a complaint regarding a transaction that occurred on 24th May 2023 on your platform. I attempted to deposit AED 43 into my Olymp Trade account via the Bank Card payment method, but the transaction failed. However, when I checked my bank account statement, I noticed that the same amount was debited from my account.

I would like to request an immediate refund...
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S
shubham2525
May 24, 2023
May 25, 2023
This thread was updated on May 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding fund not credited in olymp trade account

My id[protected] i had transfer ₹2000 to olymp trade account but account yet not credited . very poor service olymp trade its looks like scam which olymp trade company doing with customers request give my money back...
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shubham2525
May 24, 2023
May 25, 2023
This thread was updated on May 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request understand my complaint do necessary action regarding I transfer funds but they weren't credited to my account

My id[protected] i had transfer ₹2000 to olymp trade account not yet credited. very poor service olymp trade not expected its looks like scam it shows that olymp trade is fake doing scam with their customers.i need my money back i will suggest to all that not use this app...
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J
Jasim7800
May 24, 2023
May 25, 2023
This thread was updated on May 25, 2023
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No response from e-mail's and chat support

Address:India

No response on emails and chat support not working.
Account ID number[protected]
Email id - [protected]@gmail.com

Because they taken wrong decision on my deposit issue after 5 months of waiting.
I am sending this below reply to them but no response.

To olymp Trade About my registered complaint

Bank will don't help me because transaction was 5 months old and bank only help...
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J
Jasim7800
May 22, 2023
May 24, 2023
This thread was updated on May 24, 2023
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Disagree with decision false decision taken on my deposit

About my registered complaint

Bank will don't help me because transaction was 5 months old and bank only help when you compliant within one month of transaction was made there is RBI rules and regulations and you are telling me now after 5 months to contect my bank so how can bank help me after 5 months because telling me now and you delayed me 5 months for making compliant daily saying me your deposit was safe and credit to...
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P
prince77716
from NEW DELHI, Delhi
May 22, 2023
May 23, 2023
This thread was updated on May 23, 2023
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Withdrawal not done

My withdrawal request is done but not recived in my bank account 1650/-
please help me sir/mam i need money very urgent

User Id 48055116
Email id [protected]@gmail.com...
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