Recently opened here an account and basically as a wise traders I firstly observed the whole website to become convinced of the company's credibility and only then opened demo. Fortunately, everything was okay, but I couldn't understand one thing.
I tend to trade cryptos cause nowadays it's the most volatile assets, thus on ups and downs I can earn a lot in case of proper risk manegement and blablabla... However, when I deposited funds and decided to apply a multiplier I detected that the maximum on bitcoin is 1:10, while the broker states I can apply up to 1:500!
I don't want to delve into conspiracy theories and stuff like that, but it seems to me something goes wrong on the platform... Sorry in advance, if I'm mistaken, but I don't really like it!
Jul 4, 2023
Complaint marked as Resolved Oh... I thought I'm experienced enough to understand that multipliers vary from asset to asset. My silly head didn't even think of switching to another asset to look at the multiplier size :D
Anyway, I apologized in advance, so, once again, Olymp Trade, you are cool guys! Thank you for wasting time on responding to such a ridiculous question.
Olymp Trade customer support has been notified about the posted complaint.
Thank you for taking your interest in Olymp Trade. Could you please tell us what exactly happened, what caused such an experience with our app? If you have specific questions, please kindly send it to our support team:
- in a live chat at www.olymptrade.com
- in direct messages of our group: www.facebook.com/olymptradecom/
We will be very grateful for the update on your issue.
Best regards, Olymp Trade team.
Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.
Best regards, Olymp Trade team.