Olymp Trade Complaints & Reviews

My Account Id:[protected]
Email id: ashwanth.[protected]@gmail.com
Deposit No: [protected]
Deposited through phonepe
Bank ICICI Bank

I have done deposit of Rs. 700 on 24 th August 2023. The amount is not yet credited into my live account . I have raised tickets on email as well as through tickets. When spoke with bank they told that the amount is credited to their account. But the company is not updating my live account.
You told 24hrs but till now the amount is not credited in the live account or refunded back. Don't cheat people. You are not even giving a correct reply or providing as resolution. I want the refund as soon as possible. I have attached all the proofs .

As now 4 - 5 days gone since I deposited my Olymp trade account but not appeared in the real account of rs770 through paytm. I have raised a complaint to Olymp trade support but no progress about that. Please make my deposit soon.
Request no. [protected]

Hi Team,
5Days completed but not received amount to my trading account. I paid on 24th aug 2023 to paid throw UPI QR please take action.

I'm mailing to the support team but no response from them please update me as soon as possible.
Name: Abishek
USER ID:[protected]
Request no: [protected]
UPI Transaction ID:[protected]
I attach screenshot for your reference.
Please respond as soon as possible.

Small information
Name:knowflow technologies private limited
Email Address:[protected]@gmail.com

To this payment gateway I send amount.

Regards,
Abishek R

Hi Team,
5Days completed but not received amount to my trading account. I paid on 24th aug 2023 paid throw UPI QR please take action.

I'm mailing to the support team but no response from them please update me as soon as possible.
Name: Abishek
USER ID:[protected]
Request no: [[protected]]
UPI Transaction ID:[protected]
I attach screenshot for your reference.
Please respond as soon as possible.

Small information
Name:knowflow technologies private limited
Email Address:[protected]@gmail.com

To this payment gateway I send amount.

Regards,
Abishek R

I gained status through the XP points at the end of the last month, but for some reason it was revoked recently so that I didn't even have time to get all the advantages of it, only some high return deals.
Maybe I’m blind but I haven’t found any information that the status is given for a certain amount of days or time for this matter.
I need some explanation from the olymp trade representatives about the whole situation with the upgrade of my status.

I've been trading on the market for a rather long period, but still can't get used quickly to the new environment whenever I step on the new platform.
Olymp trade was surprisingly a pretty straightforward broker for me from the point of the platform's functionality. I never imagined that there are such brokers which proprietary software can work so fast without any glitches, and with an intuitive interface.
Still, I faced some difficulties sorting things out how to apply leverage to the position. I heard guys talked about multipliers or multiplicators, whatever, but where to find them? I'm still on the demo and this is the only thing I can't understand.
Olymp trade guys should certainly create a separate video manual how to use these multiplicators as it's not really clear. But other features are cool and understandable!

The overall amount of tradable assets across different classes is really impressive here.
I’m not quite bothered about the number of instruments within the markets particularly. Like for instance the digital assets could be more substantial to my taste. but that is a marginal flaw to be honest.

What upsets me more is that I can’t trade indices on the weekends although the broker claimed that I can do it, I believe somewhere in its trading blog.
I wanted to have a decent trading experience using cryptos and indices during weekends since I don’t have enough time on the working days.

I deposit my money in Olymp trade account on 23/08/23 but i dont receive amount in my Olymp trade account. I complain but nothing happened. And the Olymp trade customer care says that your amount is deposit in 24 hours but still the is not deposit in my Olymp trade account.
This is my request no: [protected] .
Please help me🙏

Dear Team,

I have deposited 2000 INR through p2p UPI and also confirm the UTR NO but amount not credited in my account request you to pls check and confirm.
Date -24/08/2023
User id[protected]
Rishi kumar
Amount -2000
Transaction id-T2308242244192342227820
UTR no[protected]

If you not credited pls return back to my bank account
Bank-central Bank of India
DepositRequest no.[protected]

Dear Team,

I have deposited 2000 INR through p2p UPI and also confirm the UTR NO but amount not credited in my account request you to pls check and confirm.
Date -24/08/2023
User id[protected]
Rishi kumar
Amount -2000
Transaction id-T2308242244192342227820
UTR no[protected]
Bank-central Bank of India
DepositRequest no.[protected]

My Account Id:[protected]
Email id: ashwanth.[protected]@gmail.com
Deposit No: [protected]

I have done deposit of Rs. 700 on 24 th August 2023. The amount is not yet credited into my live account . I have raised tickets on email as well as through tickets. When spoke with bank they told that the amount is credited to their account. But the company is not updating my live account.

Hi guys. One day I was surfing in the olymp trade and found the signals and extensions for trading. They have advertised it a lot and I have heard a lot of good reviews about its signals and extensions. And I wanted to try very hard. Nowadays trading markets are all very complicated and I wanted something that will help me to make my decisions but in general I could not even buy it. I had a lot of bonuses and tried to buy it with the money I made from those bonuses. But it did not work out. They have said on their web page that you can do that purchase using the money that you made. I do not know how that happened. Maybe Trading God wants me to overcome those problems alone?

I did my homework and thoroughly studied Olymp Trade’s trading conditions and rules regarding FTT. Don’t need to mention that fixed time trading was something new to me, and that’ exactly why I spend time to make sure I understand what I am doing.
However, Olymp Trade said that it’s possible to close trade early. I had such case, my profit on this particular trade was quite big, and wanted to close the trade.
But guess...

I have been using dollars for funding my account but I decided to change it to euro. But I do not want to change the amount to dollars again. If you did not understand, I will tell you again. I am funding euros to my dollars account and I can not even change the account currency type. So I do not want to fund but I do not want to exchange it for dollars as well. I do not know what to do and how to behave in these situations.

I'm not quite proficient at trading but due to this broker I feel how my knowledge base is being expanded in the geometrical progression! But, nevermind, it's just a preface why I chose Olymp trade. I was completely sure there would be no problems, but actually, I was wrong...
I created a USDT account as the company states it's something innovative and it ensures far more quicker transactions and a more secure environment. Well, I believed that words. Still, after I opened an account, passed through all mandatory verification procedures, I made my first deposit. And, oh, my god! I was waiting for my money more than several hours. I don't really think it's something the broker implies under "quicker transactions". So, guys, I'm waiting for your explanation, I don't really want to discredit this company as there's so many useful functions and features...

My Money has been debited from my account but it has not been credited on my olymp trade account. Please resolve this or return back my money ASAP!

I have been researching trading platforms for months straight. And finally I have decided that I am going with olymp trade and the day when I have decided to launch the platform and do some trades I did not succeed. But I did not succeed in my trading set up. I tried with my macbook and everything was good. So I do not know whom to complain about. To you because that platform did not respond or to google that their browser is not opening it. It writes webgl and something. I do not know what the hell it is, and I can not deal with it. Thanks to Apple for making such a good laptop.

One day I found a good trading strategy with heiken ashi and I wanted to try it. So I spent my whole day trying to find that indicator in olymp trade and I haven't succeeded. It is one of the most popular indicators guys, who did not have it? I just scrolled through every single one and did not find it at all. I do not know what to do with that thing any more. I need to try that heiken ashi trading strategy but I do not want to abandon olymp trade. I am very sad.

I make deposit of 204 USDT on your platform to continue trading journey but i frustrated with the trade execution because when and where i want to place the order on time frame like 1, 2, 3 and 5 minutes it placed after delaying 15 seconds to 25 seconds which makes me frustrated and i thought i move to the lower time frame so trade delaying issue may be not happen because in june and july month i also get similar issue which don't won't me to gain profit and end up with loosing my all capital. And today i experience same thing and i loose all my deposited money. Because some time no delay in placing the trades and but most of the time delay which make me to do mistakes. When i contacted Support team regarding my refund for this they told me it is not possible. He told me i accepted their T&C during account opening where it is mentioned that after opening/placing the trade money is not refundable. But i want to tell you there is also not mentioned in T&C to make delay in trade execution. Your service is worst. I think your app is full of bug, but that bug is not work for us they only work for the company.
I want my lst deposited money back to my depositing wallet.

I thought this platform was offering contracts for difference, meaning that you are not actually trading the assets but you are trying to profit off the price fluctuations of the asset, it's practically same thing if you physically don't need the assets themselves. I am completely fine with it, I don't understand the point of having the forex pair or the stock, and you cannot even have the ETFs in physical way, right? I don't know anything...