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Olymp Trade Complaints & Reviews

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Updated: Jun 24, 2025
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Olymp Trade reviews & complaints page 7

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Sudhir_Babu
Nov 22, 2023
Nov 24, 2023
This thread was updated on Nov 24, 2023
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When I researched olymp trade and all the other similar platforms I found out that OT has one of the best profitability for FTT on the market.
Hence why I decided to end up here.
Nevertheless when the trading time came I realized that there are no assets with a profitability over 90%. Although I read some reviews that Olymp trade has a lot of them.

Now I put so much effort into the registration and verification but all that was in vain if I can’t have high profitability.
Nov 29, 2023
Complaint marked as Resolved 
Oh, I didn’t pay attention to the status system of the broker. All the profitability depends on the statuses. Or I can also buy the higher yield on the marketplace within the trading platform. Both options are appropriate for me.
Olymp Trade customer support has been notified about the posted complaint.
Hi there, Sudhir_Babu.

Thank you for sharing your feedback. What you think of our service is important to us. Indeed, there are assets in Olymp Trade that are being offered at profitability percentages that are higher than 90%. However, this level of profitability can be reached if you are in a higher status. When you are in the beginner status, your profitability can reach up to 85%.

Let us know if you have more questions. Goodluck with your future trades!
Best regards, Olymp Trade team.
Olymp Trade Customer Care's response, Dec 27, 2023
Verified Support
Greetings, Sudhir_Babu.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.
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    Suman_Sachdev
    Nov 21, 2023
    Nov 28, 2023
    This thread was updated on Nov 28, 2023
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    I spent almost an hour on the platform and checked all the buttons but still couldn’t find where are the indicators. I particularly need the Awsome oscillator. When I opened the platform I automatically applied the RSI indicator and that’s all. There are no other indicators or oscillators. I have a beginner's status and guess I need a higher status to get access to other indicators. I don’t see any other option why I don’t have them available.
    Dec 2, 2023
    Complaint marked as Resolved 
    Thank you. I thought I needed to reach a higher status and new features would open for me. I have tried and clicked all the buttons on the platform except the Technical Analysis button. Had no clue that the charting tools and indicators list might be under this option. If you have only one indicator activated, it will be shown only that one on the list under the Technical Analysis button. But when you close it, there will be a whole new menu with Indicators, Oscillators, Strategies, Drawing etc.
    Olymp Trade customer support has been notified about the posted complaint.
    Hello, Suman_Sachdev.

    Thank you for reaching out to us. There are several indicators and oscillators available in the Olymp Trade platform -- most of these are also free to use and customizable your own liking. Even for beginner status, you can access the indicators and oscillators for free. You can check it at the lower left hand side of the platform.

    Let us know if you have more questions. Goodluck with your trading!
    Best regards, Olymp Trade team.
    Olymp Trade Customer Care's response, Dec 27, 2023
    Verified Support
    Hi, Suman_Sachdev.

    Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

    Best regards, Olymp Trade team.
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      Kabir_Oza
      Nov 20, 2023
      Nov 24, 2023
      This thread was updated on Nov 24, 2023
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      I read many positive reviews about Olymp Trade and decided to explore more about their trading conditions, like leverage, commissions, margin requirements and everything related to trading that would help me to decide whether or not this is a suitable trading platform for me.
      I checked their website, which I must say is very basic, and easy to navigate, but I couldn’t locate their trading conditions. In the FAQ section, one can find everything except the thing I was looking for.
      Nov 29, 2023
      Complaint marked as Resolved 
      Thank you, I found everything that I needed to know once I registered a demo account. When I opened the dashboard of the trading platform there was a button Trading Conditions for more details. I must say now I understand why that information is not included on the website because it is different for the instruments classes and depends on the trading mode.
      Olymp Trade customer support has been notified about the posted complaint.
      Hello, Kabir_Oza.

      Thank you for your feedback. Olymp Trade has vast array of features which makes it a preferred broker of traders. We would like an Olymp Trade platform that is user-friendly, functional, and efficient. Regarding your concern, you can access most learning and education materials using the help center available in the platform. Trading conditions can be seen before you place your trades in forex. It usually will be at the right side when you're trading with a desktop. Let us know if you have more questions.

      Wish you lots of success.
      Best regards, Olymp Trade team.
      Olymp Trade Customer Care's response, Dec 27, 2023
      Verified Support
      Greetings, Kabir_Oza.

      We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

      Please let us know if you have any further questions.
      Best regards, Olymp Trade team.
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        sama143
        Nov 19, 2023
        Dec 27, 2023
        This thread was updated on Dec 27, 2023
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        Sir my money 700Rs not deposit in my olymp trade account. I paid Rs.700 through QR code at 3.24pm on friday date(17.11.2023). The message was displayed that within 2 hours amount will deposit to my account . i waited for more than 2 hours still money not credited to my olymp trade account. But in my bank account money had debited sir.

        i paid my money 700Rs to PRECIOUS MOBILE WORLD sir. I have attached the money sent proof also sir.

        please take the needful action and credit my money to my account. I am a very sincere trader of olymp trade account sir.

        THANK YOU SIR.

        DETAILS:

        TRADER ID(MY ID):[protected]

        TIMING : FRIDAY 17.11.2023 SHARPLY AT 3.24PM

        PAID TO : PRECIOUS MOBILE WORLD

        PHONEPE TRASACTION ID: T2311171523559493383232

        PHONEPE UTR NO:[protected]

        AMOUNT PAID: 700Rs
        +4 photos
        Dec 26, 2023
        Complaint marked as Resolved 
        Olymp Trade customer support has been notified about the posted complaint.
        Verified Support
        Nov 23, 2023
        Olymp Trade Customer Care's response
        Greetings, Sama143.

        We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Thank you for sending us your ID account. We have passed your case to our financial specialists. They will work from their end and contact you shortly.

        Best regards, Olymp Trade team.
        Verified Support
        Dec 27, 2023
        Olymp Trade Customer Care's response
        Hi, Sama143.

        Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

        Best regards, Olymp Trade team.
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          Kapila Bhinge
          Nov 18, 2023
          Nov 23, 2023
          This thread was updated on Nov 23, 2023
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          I like the Status system of Olymp trade. I think that is a very cool concept and incentive for traders. Because this way everyone has a motivation to trade more and develop their skills.

          But I had some problems with the statuses. I decided to get the Expert Status by depositing more money into my trading account.
          So I deposited $500 and expected to get Expert status, but instead I got only Advanced one. And now I am confused because the support team still doesn’t reply to me.
          Nov 29, 2023
          Complaint marked as Resolved 
          Sorry for misunderstanding the olymp trade. I thought that you get Expert status for $500, meanwhile you should deposit this amount in USDT instead to get the Expert. And if you deposit in fiat currency, then it has to be more than $2000. Thanks for clearing things up!
          Olymp Trade customer support has been notified about the posted complaint.
          Greetings, Kapila Bhinge.

          Thank you for sharing your feedback. Any traders can get the Expert status if they deposit 2000$ or 2000€. With this comes the following benefit:
          - Higher profit rate: up to 92%;
          - The assistance of a personal expert;
          - Risk-free trades;
          - Exclusive trading strategies;
          - Higher maximum trade amount, up to 5000$;
          - Rapid withdrawals, 90% of requests are processed within a few hours;
          - Special streams for Expert status;

          However, since you deposited an amount of $500 instead of $2000, you were upgraded to the Advanced status. You may check the advantages of Advanced status below:
          - Higher profit rate: up to 85%;
          - The assistance of a personal expert;
          - Exclusive trading strategies;
          - Accelerated withdrawals, 90% of requests are processed up to 1 day;
          - Special streams for Advanced status.

          Let us know if you have any more questions.
          Best regards, Olymp Trade team.
          Olymp Trade Customer Care's response, Dec 27, 2023
          Verified Support
          Greetings, Kapila Bhinge.

          We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

          Please let us know if you have any further questions.
          Best regards, Olymp Trade team.
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            Balaji81883
            from Hyderabad, Telangana
            Nov 17, 2023
            Nov 21, 2023
            This thread was updated on Nov 21, 2023
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            Hi I have Deposited 20000 inr 4 days Back throw UPI it's still not credited this is not at all correct I am in expert status
            Please Deposit as soon as possible my id is 62888896
            +1 photos
            Olymp Trade customer support has been notified about the posted complaint.
            It's already 9 days no one give correct information all are telling we have created a task
            Olymp Trade Customer Care's response, Nov 23, 2023
            Verified Support
            Hello, Balaji81883.

            Thank you for letting us know about this. We already sent your account to our financial specialists. They are already on your case. We will contact you shortly,

            Best regards, Olymp Trade team.
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              Azhar111
              from Bengaluru, Karnataka
              Nov 16, 2023
              Dec 27, 2023
              This thread was updated on Dec 27, 2023
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              I like the broker's blog and I read it all the time. There is tons o[censored]seful information about trading and not only. You can find some handy texts about the broker too.
              Recently I found an article on the Olymp trade blog that I can use the MT4 platform here which is a good thing for me since I like MT platforms.

              However, I didn't find any mentions of MTs on the website. It’s either Olymp trade did a bad marketing move or it deliberately misleading its clients. Both are not very good to be honest.
              Jan 2, 2024
              Complaint marked as Resolved 
              Obviously the article I have found has gone off a long time ago and I didn’t look at the date of it. so it’s completely my fault. Sorry Olymp Trade team for the unjustified scolding.
              Olymp Trade customer support has been notified about the posted complaint.
              Greetings, Azhar111.

              Thanks so much for sharing your experience with us. We would like an Olymp Trade platform that is user-friendly, functional, and efficient. We are glad that you spent time reading our blogs. Unfortunately, MT4 has been disconnected from Olymp Trade. Now you can trade directly on the Olymp Trade platform.

              Wish you lots of success.
              Best regards, Olymp Trade team.
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                AK@18
                from Avanigadda, Andhra Pradesh
                Nov 16, 2023
                Nov 17, 2023
                This thread was updated on Nov 17, 2023
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                I have deposited 10$ to my Olymp trade wallet via phone pay. Money has been deposited but not showing in the Olymp trade wallet. It is still pending in the transactions section of Olymp trade. Please resolve the issue.
                +1 photos
                Olymp Trade customer support has been notified about the posted complaint.
                Hello, [protected]@18.

                Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your ID account in the comment sections. With it, we can track the case.

                Waiting for your response.
                Best regards, Olymp Trade team.
                AK@18's [Complaint's author] reply, Nov 19, 2023
                ID: 51979532
                Olymp Trade Customer Care's response, Dec 27, 2023
                Verified Support
                Hi, dear AK@18.

                Thank you for letting us know about this. We are sorry to hear about your disappointment with us. We will make an investigation on your case. We will contact you shortly,

                Best regards, Olymp Trade team.
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                  jhanda k.
                  Nov 12, 2023
                  Dec 27, 2023
                  This thread was updated on Dec 27, 2023
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                  Everybody is talking about Olymp Trade! Olymp Trade this, Olymp trade that, people are making money, people are learning, people are getting opportunities, people are starting to trade here. It is all good and well, and if you only read the reviews and you did not try out the platform yourself, you would think that it is the ideal platform for new traders who cannot put together a big budget, you know, people that are simply dipping their toes in, wondering what it is all about to see if they can make money or not. Would you put a hundred thousand dollars in such a venture? No! Even if you have the money, you would start with a small budget. Well, that's exactly what I have done. I already know a few things here and there about trading, I am not entirely new to this, so I ALSO KNOW, that indicators should be free! But everything in Olymp Trade seems to be paid! I just get onto the market menu on the lefthand side of the platform, click on the indicators, and every single one of them wants to charge me monthly. Are you kidding me? Why do I have to pay thirty dollars just for a few indicators?
                  Nov 25, 2023
                  Complaint marked as Resolved 
                  Oooooh now I see.. So the indicators are actually free but there are some advanced ones that are paid.. I was checking them out because I could not find the actual indicator menu man. I am sorry. So yeah, I saw all the indicators and they work all great, I also wondered and bought the inversion bollinger and bill williams' fractals. they do a great job too, but the free ones are very good as well!
                  Olymp Trade customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 17, 2023
                  Olymp Trade Customer Care's response
                  Hello, Jhanda K.

                  Thank you for your feedback. The starting deposit to Olymp Trade starts at only 10 US dollars, and you can make trades for a minimum amount of 1USD. The indicators can also be used for free without additional costs. However, there are paid items in the market where you can choose additional features to further help in your trading. But this is not required to have a successful trade.

                  We would like an Olymp Trade platform that is user-friendly, functional, and efficient.

                  Wish you lots of success.
                  Best regards, Olymp Trade team.
                  Verified Support
                  Dec 27, 2023
                  Olymp Trade Customer Care's response
                  Greetings, Jhanda K.

                  We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

                  Please let us know if you have any further questions.
                  Best regards, Olymp Trade team.
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                    Ekram Pai
                    Nov 11, 2023
                    Nov 12, 2023
                    This thread was updated on Nov 12, 2023
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                    Before opening a trading account with this broker I read quite a lot about all technical features of the platform.
                    Some reviews contained information that many useful indicators are available on platform. And this is really true, but...
                    As it turned out, these indicators are impossible to customize.
                    That is, in order to trade more effectively I need to customize indicators, but unfortunately platform doesn't have this function. I can only set an indicator and watch it.
                    I consider that this is a disadvantage of this platform. And I hope company's management will pay attention to this problem and solve it as soon as possible.
                    Nov 22, 2023
                    Complaint marked as Resolved 
                    Looks like I was literally one click short of figuring out how to customize indicators. Indeed, each indicator has individual settings. Moreover, I have already had time to experiment a little and saw that it is possible to set two identical indicators but with different settings. This is more than enough for me!
                    Olymp Trade customer support has been notified about the posted complaint.
                    Greetings, Ekram Pai.

                    Thank you for sharing. We strive to provide the finest trading conditions including a strong platform, popular assets, useful customer support, and a quick withdrawal processing time. Regarding your concern, there is a way to customize the indicators in Olymp Trade. Once you click and choose the indicator you want, you can change the settings including the duration, color, and more.

                    Don't hesitate to message us if you have any more queries. Goodluck in your trading journey!
                    Best regards, Olymp Trade team.
                    Olymp Trade Customer Care's response, Dec 27, 2023
                    Verified Support
                    Hi, Ekram Pai.

                    Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

                    Best regards, Olymp Trade team.
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                      Nov 10, 2023
                      Nov 12, 2023
                      This thread was updated on Nov 12, 2023
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                      Address: Aollikus Limited | Registration number: 40131 | Registered Office Address: 1276, Govant Building, Kumul Highway, Port Vila, Republic of Vanuatu
                      Website: Www.olymptrade.com

                      My email [protected]@gmail.com
                      Trader id[protected]
                      I have deposited Rs 30, 000 on 30oct 2023 at 12:30 pm. And then i made a withdrawal request on 30nov same day at 1:10 am after 2-3 days on 2 nov they blocked my account and said for verificatio which also includes my 30, 000 rs proof they said to show the transaction at 10:01 am... as i have have made a deposit request at 10:01 am on 30 octomber but i cancelled it and redeposited at 12:30 pm...and till now my acount is blocked and internal investiagtion is going on...its not my mistake in it...i want my money back or now i am complaining to RBI and consumer court for ban this application in india if they not return my account with full funds
                      Olymp Trade customer support has been notified about the posted complaint.
                      Hello, [protected]@gmail.com.

                      Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your account ID in the comments section. With it, we can track the case.

                      Waiting for your response.
                      Best regards, Olymp Trade team.
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                        Bhishma Naicker
                        Nov 9, 2023
                        Nov 12, 2023
                        This thread was updated on Nov 12, 2023
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                        Trader's way bug

                        Not a very long time ago I got acquainted with the Trader's way functionality on the platform, and guys, I confirm that this is a very handy thing for those who bother about statuses upgrade or kind of promoting.
                        I have watched an introductory video graciously provided by the Olymp Trade broker and started to get interested in it.

                        I understood that I needed to fulfill different tasks to gain experience points, and started...
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                        Suresh_Rajan1
                        Nov 6, 2023
                        Nov 12, 2023
                        This thread was updated on Nov 12, 2023
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                        So listen, I came down here to Olymp Trade. Because I have heard that it is a free-for-all platform, what I mean by free is that you can trade however you like, right? You have your options and choices, but you choose whatever you want. That includes all sorts of trading conditions. For example, I like the FTT mode and I am trying to build a special trading system for that. But the platform does not allow me to open more than 20 positions at the same time, i can't keep them. But my system requires that to profit. Now, how am I suppose to work with them If they cannot even allow me to do whatever I want ? And I heard that it was allowed!! Were they lying or what now? I heard people can keep more than 50 open positions at the same time in FTT mode. Now, I need that for my system to work as well! Can't I trade however I like it here?
                        Nov 23, 2023
                        Complaint marked as Resolved 
                        I thought it was an error or a bug or something but turns out it is just a feature. I just did some research and found out that you can actually keep up to 50 open positions in FTT mode if you have the advanced status, and this number goes up to a hundred if you have the expert status. so turns out, they actually allow you to do whatever you want, and if you want to get the statuses, there are actually more than one ways to go about that as well, you can trade your way into them, you can buy them or you can deposit some money into your account, if you pass the threshold, you get the status, that's really cool.
                        Olymp Trade customer support has been notified about the posted complaint.
                        Hello, Suresh_Rajan1.

                        Thank you for reaching out. What you encountered is the trading limit on the platform. A trading limit is a mathematical measurement of your account’s risk levels. It may cause inconvenience but it can protect the trading account both ways from risk.

                        Trading limits are an instrument that we use when the situation on the market is too unpredictable to forecast. That means that your deals can have a far too unpredictable result, possibly bringing heavy losses.
                        In order to avoid that, our risk management system limits the amount of investment that you can use to open a position, for a certain period of time until the market stabilizes. Keep in mind that most limits on the Olymp Trade platform don’t exceed 24 hours, even though in some rare cases they might last for a few days.

                        Let us know if you have any more questions. We will be glad to assist.

                        Best regards, Olymp Trade team.
                        Olymp Trade Customer Care's response, Dec 27, 2023
                        Verified Support
                        Hi, Suresh_Rajan1.

                        Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

                        Best regards, Olymp Trade team.
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                          Vaibhav Borra
                          Nov 4, 2023
                          Nov 7, 2023
                          This thread was updated on Nov 7, 2023
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                          Guys, don't get me wrong. I'm not writing this because I have nothing else to do in my spare time. The thing is that I saw in some videos how traders had different color charts on the platform.
                          As far as I understood, classic color of charts is dark blue. But I would like to be able to trade on a platform with a light color scheme.
                          My eyes get tired when I use platform in dark colors. Besides, I don't like this style.
                          Apparently, in previous versions of the platform there was an opportunity to customize the color of charts, and in this one such opportunity was removed.
                          I would be very happy if developers would return such customization of the platform charts.
                          Nov 11, 2023
                          Complaint marked as Resolved 
                          Apparently I should have spent a little more time exploring settings menu of this platform. As it turned out, if you click on profile button, there is a settings button at the very bottom of menu. In settings there is an option to choose the color scheme of platform. And of course I put the white one!
                          Olymp Trade customer support has been notified about the posted complaint.
                          Greetings, Vaibhav Borra.

                          Thank you for your feedback. Regarding your concern, there is still a way to change the color of the chart in the platform. If you want to change the theme, from dark to light, or vice versa, you can change it by clicking the settings, then at the "Setup", select "Appearance". This is where you can change the chart to a lighter color.

                          You can also customize the colors of the different indicators and oscillators. All you need to do is to choose one and particular then you can change the colors.

                          We hope this is helpful. Just let us know if you have any more questions.

                          Goodluck in your trades!
                          Best regards, Olymp Trade team.
                          Olymp Trade Customer Care's response, Dec 27, 2023
                          Verified Support
                          Greetings, Vaibhav Borra.

                          We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

                          Please let us know if you have any further questions.
                          Best regards, Olymp Trade team.
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                            Jivin Chander
                            Nov 3, 2023
                            Nov 7, 2023
                            This thread was updated on Nov 7, 2023
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                            Resolved

                            I started trading with the olymp trade broker quite recently, and since then no questions arose. If I needed to find out about certain peculiarities of how the platform worked, I just contacted client support and these guys helped me clear things out.
                            But I remember a pretty unpleasant situation happened to me recently. As usually, I entered the platform, defined instruments which I wanted to trade and decided to commence. I opened a deal on a major currency pair and was waiting until the price reaches resistance level, as I was expecting a pulback.
                            But, for no reason, the order was closed near the resistance level, while I didn't set SL, and did no actions either.
                            What was that, actually? I wanted to reach out to the client support but it seemed to me that I have already annoyed them with my silly questions, so I was confused.
                            Nov 11, 2023
                            Complaint marked as Resolved 
                            Daaaaamn. My silly head was again misguided. I didn't know that order was opened in the fixed time trading mode and the order was just closed because of the expiration time. That was a good opportunity for me to get a tasty deal, but anyway... now I know that I should always be sure that I'm trading forex mode.
                            Olymp Trade customer support has been notified about the posted complaint.
                            Hello, Jivin Chander.

                            Thank you for sending this question to us. One of the risk management features of Olymp Trade is that you will not lose an amount more than your capital. Regarding your inquiry, the order might have closed as your loss already reached the amount of your capital. To see this, you can check your price history on the platform. To do this, go to the Help section of the platform and select the Assets menu. Once you have selected the asset you wish to review, you can find information about its quotes in the Price History submenu. You can select the date and time of the quote you want to check there.

                            Don't hesitate to message us and our customer support if you have any other questions. We are always glad to help you out.

                            Best regards, Olymp Trade team.
                            Olymp Trade Customer Care's response, Dec 28, 2023
                            Verified Support
                            Hi, Jivin Chander.

                            Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

                            Best regards, Olymp Trade team.
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                              ShantanuOza
                              Nov 1, 2023
                              Nov 3, 2023
                              This thread was updated on Nov 3, 2023
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                              I have been meaning to get into trading for a long time and I was desperately searching for a decent and a proper broker to suit my needs. Anyways, I landed this broker whilst I have had no idea what trading is, how it is done, how I work with a broker and whatnot. But Olymp Trade has a competitive advantage. They have tutorials, and a blog, and a help center to help you go through any kinds of process that you go through the first time. Well. I folllowed the instructions, learn about the assets and how to trade little bit and I finally deposit some money, I open up a chart. I know what a price chart should like. But there is one in the middle of the screen and there are 3 other lines with different collors at the bottom of the screen. Which one do i look at, which one do i take seriously, which one is the right one, are some of them fake? i dont even understand whats going on but perhaps they are trying to make me lose me money?
                              Nov 3, 2023
                              Complaint marked as Resolved 
                              Damn, guys! i actuallty did some further research and it turns out it was an indicator called the MACD. something like averages that move with the convergences and divergences? or they converge and divergence and I should study it and trade off of it? Anyways, in short, those lines where not indicative of the price but indicative of how price behaves and stuff like that. I learned itt all.. No worries, so it was not a bug or a problem afterall..
                              Olymp Trade customer support has been notified about the posted complaint.
                              Greetings, ShantanuOza.

                              Thank you for sharing. Regarding your question, the lines that you are referring to are the available tools in the platform like the indicators and oscillators. Trend indicators are mainly used to identify whether the asset price is in an uptrend or downtrend, while oscillators are used to identify overbought and oversold conditions as well as momentum to pinpoint trade entry and exit. These tools can help aid you with your trading strategies. You can enable or disable them anytime through the buttons located at the lower left side of the platform if you're trading on a desktop. You can also choose different kinds of it based on your strategy.

                              Don't hesitate to reach out if you have any more questions.
                              We wish you luck in trading!

                              Best regards, Olymp Trade team.
                              Olymp Trade Customer Care's response, Dec 28, 2023
                              Verified Support
                              Greetings, ShantanuOza.

                              We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

                              Please let us know if you have any further questions.
                              Best regards, Olymp Trade team.
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                                PrasadPai
                                Oct 31, 2023
                                Oct 31, 2023
                                This thread was updated on Oct 31, 2023
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                                I decided to open a trading account with this company for several reasons.
                                One of these reasons was the possibility to use Advisors in trading.
                                I read that these are several indicators combined into a system that help to find entry points.
                                But unfortunately I did not find any buttons on the chart that would install Advisors or customize their work.
                                I switched trading modes and changed chart types, but I didn't find what I was looking for.
                                Apparently they are not available on the platform anymore.
                                Nov 2, 2023
                                Complaint marked as Resolved 
                                I found them! I found the Advisors! Turns out they're available in the Market. What's more, there's such a large selection! That's awesome!
                                Olymp Trade customer support has been notified about the posted complaint.
                                Greetings, PrasadPai.

                                Thank you for sharing your experience. We are glad that you have written to us.

                                There is a Market feature in Olymp Trade where you can purchase trading signals, strategies, indicators, and more which can assist in your trading. This is also where you can find the Adviser feature at the bottom of the list. Once you click the Advisers, different option will appear that you can subscribe to. The function of the tool is to allow you to set it up to notify you when trading opportunities become available based on the strategies you prefer to use.

                                Feel free to write to us if you have other questions. Good luck in trading!

                                Best regards, Olymp Trade team.
                                Olymp Trade Customer Care's response, Dec 28, 2023
                                Verified Support
                                Hi, PrasadPai.

                                Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

                                Best regards, Olymp Trade team.
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                                  Gangaraj K
                                  Oct 29, 2023
                                  Nov 3, 2023
                                  This thread was updated on Nov 3, 2023
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                                  I’m deeply disappointed with my recent experience on your platform. I made two trades today, investing 1000 INR and 500 INR each, which appeared to have crossed the desired mark for success. However, both trades inexplicably ended in losses, resulting in a total loss of 1500 INR. 😡

                                  As a loyal and long-standing user, this incident has shaken my trust in Olymp Trade. I’ve always believed in the fairness and transparency of your platform, but this recent experience has left me frustrated.

                                  I kindly request a thorough investigation into these trades and a satisfactory resolution that includes a transparent explanation of the losses and, if necessary, compensation for my losses. 🙏

                                  I’m hoping to see a swift response and resolution to this matter. Your platform’s reputation and trustworthiness are on the line. ⏳

                                  #OlympTradeComplaint #TransparencyMatters #UnsatisfiedCustomer
                                  Oct 29, 2023
                                  Complaint marked as Resolved 
                                  I’m deeply disappointed with my recent experience on your platform. I made two trades today, investing 1000 INR and 500 INR each, which appeared to have crossed the desired mark for success. However, both trades inexplicably ended in losses, resulting in a total loss of 1500 INR. 😡 As a loyal and long-standing user, this incident has shaken my trust in Olymp Trade. I’ve always believed in the fairness and transparency of your platform, but this recent experience has left me frustrated. I kindly request a thorough investigation into these trades and a satisfactory resolution that includes a transparent explanation of the losses and, if necessary, compensation for my losses. 🙏 I’m hoping to see a swift response and resolution to this matter. Your platform’s reputation and trustworthiness are on the line. ⏳ #OlympTradeComplaint #TransparencyMatters #UnsatisfiedCustomer
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Hi, Gangaraj K.

                                  Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your account ID in the comments section. With it, we can track the case.

                                  Waiting for your response.
                                  Best regards, Olymp Trade team.
                                  Olymp Trade Customer Care's response, Dec 28, 2023
                                  Verified Support
                                  Hi, Gangaraj K.

                                  Thank you for reminding us about the case. We would like to take a look at both trades you mentioned. To do so, please provide us with your account ID in the comments section. With it, we can track the trades.
                                  On the other hand, you can reach out to us at the Olymp Trade chat box.
                                  Waiting for your response.
                                  Best regards, Olymp Trade team.
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                                    Hala Ojha
                                    Oct 27, 2023
                                    Dec 28, 2023
                                    This thread was updated on Dec 28, 2023
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                                    I entered this platform to trade forex, cause I prefer forex trading and see this trading style as the one and the only one.
                                    I am not a stock guy, and especially I'm not fond of trading commodities or other assets.
                                    After I traded on the demo for a while, I decided that the training was over and I ought to move forward. You know, demo engulfs you so much it's getting harder and harder to move to the real account.

                                    Still, I managed.
                                    The question is - why I can't open orders as usual? I deposited a sum of money, wanted to open an order, clicked "buy" button and then, within 5 minutes my trade closed without any action from my side... I didn't want to close this trade as my analysis told me to wait a bit more for a level breakthrough! What has happened, hey?
                                    Olymp trade isn't so sweet as it seemed to be?
                                    Jan 2, 2024
                                    Complaint marked as Resolved 
                                    Shame on my inattentive, lol. Why I didn't pay attention to the fixed time trading mode? It's a good one, but I was convinced I was trading forex, hahaha. Thank you, olymp trade guys, you have opened my eyes and now I research fixed time trading mode, may be it may turn out even more lucrative than forex, even despite the fact I rarely make exclusions.
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Hello, Hala Ojha.

                                    Thank you for your feedback. We strive to provide the finest trading conditions for our users. Olymp Trade offers Fixed Time Trade, Stock, and Forex. Regarding your concern, we think you could have used the Fixed Time Trade, where a trade will be closed at a certain time. In Forex, you can close trade at your own time. In Fixed Time Trade, the trade will be closed according to your setting.

                                    Let us know if you have any other questions or concerns.
                                    Best regards, Olymp Trade team.
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                                      DeepeshTr
                                      from Ajmer, Rajasthan
                                      Oct 24, 2023
                                      Oct 25, 2023
                                      This thread was updated on Oct 25, 2023
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                                      I was trying to getting used to this platform, you know, it's all cool, I am chilling, just doing my thing. Registered on the platform, deposited some money, found what I am going to trade, found where the strategies are, where the indicators are, how I chart assets and whatnot. Anyways, got used to the platform, got used to the assets, I know what I am allowed to trade and when. Doing my stock trades within the market hours, trading forex pairs outside of stock trading hours and all that. It's all good. Anyways. On last monday, I am trying to just trade some EURUSD, you know, getting my first trades in for practice, getting warmed up for market open... It says something like "Trading is closed until 22:00 You can explore assets available for trading — for instance Asia Composite Index" - Ummm you sure? Hello? It's not a Sunday. It is a Monday. Markets are open. I googled it, I double checked.

                                      It's a big issue cuz I was on my way to make boatloads of cash in it, maybe??? how do you explain that? Go figure!
                                      Oct 29, 2023
                                      Complaint marked as Resolved 
                                      Ooooh shoooot! So it was the EURUSD OTC afterall. And it can be traded when the actual EURUSD market is closed or something like that. I was checking out the wrong instrument basically. I looked at the list of assets again, I saw the right asset and i was good to go, able to trade, no problems left.
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Greetings, DeepeshTr.

                                      Thank you for bringing this to our attention. Olymp Trade is a modern broker which strives to provide the finest trading conditions for its users. Regarding your concern, that's a good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites.

                                      If you would like to know more about the trading hours of the assets, you can access it in the Olymp Trade website. In particular, you can see the trading schedule of EURUSD with this link: https://plus.olymptrade.com/en/assets/eurusd/schedule – you can do the same with other assets.

                                      Do not hesitate to contact us if any questions or concerns appear.

                                      Best regards, Olymp Trade team.
                                      Greetings, DeepeshTr.

                                      Thank you for bringing this to our attention. Olymp Trade is a modern broker which strives to provide the finest trading conditions for its users. Regarding your concern, that's a good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites.

                                      If you would like to know more about the trading hours of the assets, you can access it in the Olymp Trade website. In particular, you can see the trading schedule of EURUSD with this link: https://plus.olymptrade.com/en/assets/eurusd/schedule – you can do the same with other assets.

                                      Do not hesitate to contact us if any questions or concerns appear.

                                      Best regards, Olymp Trade team.
                                      Greetings, DeepeshTr.

                                      Thank you for bringing this to our attention. Olymp Trade is a modern broker which strives to provide the finest trading conditions for its users. Regarding your concern, that's a good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites.

                                      If you would like to know more about the trading hours of the assets, you can access it in the Olymp Trade website. In particular, you can see the trading schedule of EURUSD in the Olymp Trade website assets pages --- you can do the same with other assets.

                                      Do not hesitate to contact us if any questions or concerns appear.

                                      Best regards, Olymp Trade team.
                                      Olymp Trade Customer Care's response, Dec 28, 2023
                                      Verified Support
                                      Greetings, DeepeshTr.

                                      We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

                                      Please let us know if you have any further questions.
                                      Best regards, Olymp Trade team.
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