Claimed

Olymp Trade Complaints & Reviews

4
Updated: Feb 14, 2026
Complaints 1562
Resolved
1149
Unresolved
413
Contacts

File a complaint to Olymp Trade

Having problems with Olymp Trade?

File a complaint and get it resolved by Olymp Trade customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Olymp Trade reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
EhsaanE
from Ambala, Haryana
Dec 13, 2023
Dec 25, 2023
This thread was updated on Dec 25, 2023
Resolved
Report
Copy
Resolved

I realize I could have misunderstood something or pressed some wrong button. But I think broker should have warned me about it!
The thing is that when I logged into the platform last time on Sunday, none of the assets I checked were available for trading.
I checked my trading account balance several times and as far as I understood the account was not blocked. I have not received any messages on my e-mail.
I should also clarify that my account is registered and I have passed the verification procedure.
I have checked all the settings and set default settings. But unfortunately it didn't help.
I can't understand what this problem is related to.
Dec 30, 2023
Complaint marked as Resolved 
I just realized that I was checking the markets on Sunday. Sunday, most of the markets available on Olymp Trade are closed. But funny enough, on the platform, there are still several trades that I can make during the weekend.
Olymp Trade customer support has been notified about the posted complaint.
Hello, EhsaanE.

Thank you for sharing your feedback. Olymp Trade is a modern broker which strives to provide the finest trading conditions for its users. Regarding your concern, that's a good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites.

If you would like to know more about the trading hours of the assets, you can access it in the Olymp Trade website. As an example, you can see the trading schedule of EURUSD with this link: https://plus.olymptrade.com/en/assets/eurusd/schedule – you can do the same with other assets.

Do not hesitate to contact us if any questions or concerns appear.
Best regards, Olymp Trade team.
Olymp Trade Customer Care's response, Jan 1, 2024
Verified Support
Hello, EhsaanE,

Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

Best regards, Olymp Trade team.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mehul_Nadig
    Dec 12, 2023
    Dec 25, 2023
    This thread was updated on Dec 25, 2023
    Resolved
    Report
    Copy
    Resolved

    I have spent significant time on the platform trading and so far it has been alright. The platform is stable and quite fun to trade on honestly. I keep finding new things... features and tools on the platform.
    However, the platform seems to have its leverage locked in. You know how other traders ask you what leverage you want to use when you are opening a trading account? This broker doesn't do that. They just assign a leverage for you as they wish. I have searched for where the leverage is but I cannot find it.
    Dec 31, 2023
    Complaint marked as Resolved 
    Guys, looks like it was a false alarm. I found how to set the leverage! And now I don't understand how I didn't notice it from the beginning, because it's pretty obvious... I guess I didn't get enough sleep or I was too tired.
    Olymp Trade customer support has been notified about the posted complaint.
    Hello, Mehul_Nadig.

    Thank you for sharing your feedback. In Olymp Trade, leverage is referred to as multipliers. A multiplier multiplies your investment amount by a certain amount. The multiplier value shows how many times the total trade volume will increase. Indeed, you can find multiplier values right next to the amount when making a trade, making it much easier for you when conducting your trades.

    We wish you good luck in your trading!

    Best regards, Olymp Trade team.
    Olymp Trade Customer Care's response, Jan 1, 2024
    Verified Support
    Hello, Mehul_Nadig.

    We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

    Please let us know if you have any further questions.
    Best regards, Olymp Trade team.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Din Dalavi
      Dec 11, 2023
      Dec 11, 2023
      This thread was updated on Dec 11, 2023
      Resolved
      Report
      Copy
      Resolved

      I can call myself a regular on this trading platform, because I trade here daily, hone my skills, and I am found of so-called versatile development. I don't focus strictly on short-term trading, sometimes, I don't mind to buy some stocks for holding them for a long period, preliminary conducting proper fundamental analysis, gauging company's performance within a certain timeline and so on.
      But, the matter of my request implies a bit different thing. As I am quite an advanced trader, I decided to delve into creating my own strategies, as I am aware of the opportunity to get yield for selling strategies via the market.
      Recently I made my first strategy and sent it for reviewing. There's a kind of assessement of my strategy before final release.
      However, it was declined... I have read all the rules about how to create a good strategy to have a chance for it to be released seamlessly, but I have no idea what has happened... Olymp trade doesn't want to work with me? 🥺
      Dec 17, 2023
      Complaint marked as Resolved 
      Thank you very much for your answer and sorry for suspecting you in biased attitude to me! I just haven't noticed that I accidentally wrote one word in the strategy description in hindi... 🥴 It was automatically, sry for that. I would never imagine that the company of such a level, such a reputable broker, could've been biased to traders! Once again - my apologies!
      Olymp Trade customer support has been notified about the posted complaint.
      Hi there, Din Dalavi.

      Thank you for your feedback. Indeed, Olymp Trade offers its traders the opportunity to create strategies that can be sold in the market. Regarding your concern, this could be due to several reasons:

      1. The name or description of the strategy wasn’t written in English or doesn’t reflect the essence of the strategy.
      2. Screenshots of the strategy are too low quality or do not reflect the essence of the strategy.
      3. The title, description or screenshots contain advertising content that isn’t related to the strategy.
      4. The title, description or screenshots contain explicit or illegal content, or a guarantee of earnings.

      If your strategy was rejected, you can find the specific reason in the strategy review email that was sent to you. You still have the opportunity to fix the issues and resubmit it for review.

      We hope this answered your query. Let us know if you have any more questions.
      Best regards, Olymp Trade team.
      Olymp Trade Customer Care's response, Dec 27, 2023
      Verified Support
      Greetings, Din Dalavi.

      We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

      Please let us know if you have any further questions.
      Best regards, Olymp Trade team.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gajra Suresh
        Dec 7, 2023
        Dec 11, 2023
        This thread was updated on Dec 11, 2023
        Resolved
        Report
        Copy
        Resolved

        Some time ago, I was often looking for something useful on various forums or blogs and social networks. Of course I was looking for something useful about trading.
        And one day I read that Olymp Trade provides its clients with a large education section. At that time I was just deciding to open account with this company, but I had doubts about whether this broker would be suitable for a beginner like me.
        I opened trading account but nowhere on the company's website I couldn't find education section. I started looking for information about it on internet but only read that they had recently updated their website.
        It seems to me that after the update they removed education from their site. That's too bad.
        Dec 16, 2023
        Complaint marked as Resolved 
        I should be more careful and check everything twice before writing negative reviews. I hope those who read my comment didn't make any conclusions, because I was wrong in it. Broker still has section with educational materials. It is just located in the HELP menu. There is a Help Center section where the education is located. For some reason I thought that this section was all about customer support and didn't check.
        Olymp Trade customer support has been notified about the posted complaint.
        Hello, Gajra Suresh.

        Thank you for sharing your feedback. What you think of our service is important. to us. Olymp Trade truly provides a good education section where our traders can learn about trading. You may see the vast array of educational materials in the help center that you can access through this link: https://plus.olymptrade.com/en/help

        Let us know if you have any more questions.
        Best regards, Olymp Trade team.
        Olymp Trade Customer Care's response, Dec 27, 2023
        Verified Support
        Hi, Gajra Suresh.

        Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

        Best regards, Olymp Trade team.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          F
          Faraz565
          Dec 6, 2023
          Dec 11, 2023
          This thread was updated on Dec 11, 2023
          Resolved
          Report
          Copy
          Resolved

          Started trading here for a couple of weeks ago, and basically believe that Olymp Trade, in many regards, is an appropriate company, like both from the point of its reliability, and from the point of offered trading conditions.
          Since then, I experienced no hardships whatsoever, and even if they arise, I redirect them to the custom support. These guys rescue for real.

          But, back to the matter of the inquiry. I noticed here such a thing called risk-free trades, like you can get a refund from the wrong forecast, if the position didn't work out. I have a starter account, so I have access to this feature, but when I have closed the position in the forex mode with a loss, I couldn't activate this thing. What has happened?
          Dec 15, 2023
          Complaint marked as Resolved 
          I guess I should pay more attention to something written on the website, cuz I have really missed crucial info that the risk-free trades function is inherent to the fixed time trading mode only. Why the hell I decided that I could do it on the forex? 😄 Thank you olymp trade team for putting all the "i's" for me. I promise I won't bother ya next time with such foolish questions.
          Olymp Trade customer support has been notified about the posted complaint.
          Greetings, Faraz565.

          Thank you for your trust. It means so much when our traders share their experiences. We are glad to confirm that we do offer risk-free trades in Olymp Trade. Risk-free trade is a tool that safeguards your money in case of an incorrect forecast. If you open a deal with a risk-free trade and your forecast ends up incorrect, the trade amount will be returned to your account.

          If you have a risk-free trade, you can activate it and open trade within a specified amount. In the case of a negative result, you will not lose the trade amount.

          For example, the risk-free trade amount is 100 USD. It means that after you activate the risk-free trade, you may open a trade that does not exceed 100 USD. In case of an unsuccessful trade, you do not lose that 100 USD, you get this amount back. You may activate the trade amount which is less than the risk-free trade limit. Example: The risk-free trade limit is 100 USD. You have activated the risk-free trade but entered 80 USD as the "trade amount". In case of an unsuccessful trade, we will return 80 USD to your account. However, the whole 100 USD risk-free trade will be consumed.

          Please be informed that a risk-free trade doesn't work with a pending order. If you activate a risk-free trade and then, create a pending order, when the deal is activated, it will be executed as a normal deal without risk-free protection.

          Hope we clarified your question.
          Best regards, Olymp Trade team.
          Olymp Trade Customer Care's response, Dec 27, 2023
          Verified Support
          Greetings, Faraz565.

          We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

          Please let us know if you have any further questions.
          Best regards, Olymp Trade team.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mohanlal1986
            Dec 4, 2023
            Dec 11, 2023
            This thread was updated on Dec 11, 2023
            Resolved
            Report
            Copy
            Resolved

            I was told that the broker has different account types for traders. Not like the demo account and the live account, but real trading accounts. Just like other brokers do that you can pay more for an account with better trading conditions and stuff like that. Right now, the profitability that I have while trading FTT is not what I expected to be frank, and it is not nice. I should be mad at the person that recommended the broker to me and got me hyped up about the trading experience here.
            Dec 16, 2023
            Complaint marked as Resolved 
            It seems that I jumped to conclusions and wrote the previous comment without fully studying all conditions. Person who recommended me this broker didn't cheat me, I just didn't notice system that company offers to customers because of my inattention. Now I have studied it in detail and set goals for the near future.
            Olymp Trade customer support has been notified about the posted complaint.
            Hello, Mohanlal1986.

            Thank you for sharing your feedback. We are so sorry that your experience did not match your expectations. It's a pity that you have made this conclusion. However, when you are trading in Olymp Trade, there are options for you to get higher profitability through getting a higher status. The Advanced and Expert level in Olymp Trade are available for you to get more benefits. For example, the profitability in the Expert status can be as much as 92%. You can read more about it in the Olymp Trade help center.

            Let us know if you have any more questions.
            Best regards, Olymp Trade team.
            Hello, Mohanlal1986.

            Thank you for sharing your feedback. We are so sorry that your experience did not match your expectations. It's a pity that you have made this conclusion. However, when you are trading in Olymp Trade, there are options for you to get higher profitability through getting a higher status. The Advanced and Expert level in Olymp Trade are available for you to get more benefits. For example, the profitability in the Expert status can be as much as 92%. You can read more about it in the Olymp Trade help center.

            Let us know if you have any more questions.
            Best regards, Olymp Trade team.
            Olymp Trade Customer Care's response, Dec 27, 2023
            Verified Support
            Hi, Mohanlal1986.

            Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

            Best regards, Olymp Trade team.
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Har Kanungo
              Dec 2, 2023
              Dec 10, 2023
              This thread was updated on Dec 10, 2023
              Resolved
              Report
              Copy
              Resolved

              I have kicked off in the trading sphere with this broker long time ago. Sincerely, I don't even know what was the year when I commenced. Nevermind.

              The point is that trading here was full of pleasure for me and I remember how I quickly signed up and verified my identity on the platform. I got down to business like within a day or something and since those times I have never had any questions about the platform, because their Help Center is full of crucial information.

              Nevertheless, recently, I encountered a kind of glitch or how it's called. I decided to switch payment methods, and the platform requested an account verification. Idk, maybe the system thought like I signed up for the first time but it was kinda confusing. So, I have no idea what was that and what I'm supposed to do.
              Dec 13, 2023
              Complaint marked as Resolved 
              Oh... Verification, seriously? I'm the one who praised the help center for the excessiveness of information and didn't know about this simple thing! Got blind, probably... Thank you olymp trade team for hinting me about reverification of the account whenever I wanna use new payment method for depositing funds. Had no idea about that, but now I'm alerted.
              Olymp Trade customer support has been notified about the posted complaint.
              Hello, Har Kanungo.

              Thank you for sharing. We are glad when our traders share their experiences with us. Regarding your concern, when traders request to switch their payment method, they might be required to perform another verification to the account. This is to ensure the security of the account. You can just submit the documents again for it.

              We wish you success in your trading!
              Best regards, Olymp Trade team.
              Olymp Trade Customer Care's response, Dec 27, 2023
              Verified Support
              Greetings, Har Kanungo.

              We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

              Please let us know if you have any further questions.
              Best regards, Olymp Trade team.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                O
                Om Divakar
                Dec 1, 2023
                Dec 10, 2023
                This thread was updated on Dec 10, 2023
                Resolved
                Report
                Copy
                Resolved

                I have been trading with a USD account for a while and I made a couple of withdrawals already. However, as a payment method, I use crypto, specifically USDT. Recently I discovered that with Olymp Trade it is possible to have a USDT-based account. That would work much better for me since anyway I am transferring funds in USDT.
                Is it possible to switch the account type from USD to USDT or do I need to close it and open a new one? But what will happen with the funds already deposited in the USD account?
                Dec 12, 2023
                Complaint marked as Resolved 
                I was sure that there must be a way, but I didn't know that it might be this simple as it is everything else on the Olymp Trade platform. I was afraid that I needed to withdraw the funds from the USD account to my crypto wallet and then deposit them again in the new account. In reality, I needed to just transfer them from one account to another, which happened to be lightning-fast without paying some extra fees. Great. Now I am all set up 😀
                Olymp Trade customer support has been notified about the posted complaint.
                Greetings, Om Divakar.

                Thank you for sending your feedback. Indeed, in Olymp Trade you can have a USDT-based account without registering for another account. Plenty of other traders also find this useful. To do so, you can just click the accounts section at the upper right portion of your screen if you're trading on a computer. There, you can see a plus sign to add an account. Just follow the directions so you can create a USDT account. You can also do this through the app.

                Let us know if you have any more questions.
                Best regards, Olymp Trade team.
                Olymp Trade Customer Care's response, Dec 27, 2023
                Verified Support
                Hi, Om Divakar.

                Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

                Best regards, Olymp Trade team.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rahul_Achar
                  Nov 28, 2023
                  Nov 30, 2023
                  This thread was updated on Nov 30, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  I registered at olymp trade fairly quickly. It was much faster than at any other forex broker that I traded before. And the client support was helpful along the way.
                  So I uploaded the required documents, deposited money and immediately started trading on the fixed time trading mode.
                  Thanks to the proper analysis and maybe some luck I managed to increase my deposit by a big margin. In this case I decided to withdraw the part of the profits just to return back some of my findings. I do that usually to have more peace of mind.

                  But the problem is that I couldn’t do it. Although I use the same payment method, the withdrawal request wasn’t fulfilled for some undisclosed reason.
                  Dec 4, 2023
                  Complaint marked as Resolved 
                  It appeared that my documents were still in review and not approved yet by the time I requested withdrawal. hence it wasn’t fulfilled. But now it’s all good and I can withdraw the amounts I want.
                  Olymp Trade customer support has been notified about the posted complaint.
                  Greetings, Rahul_Achar.

                  Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your account ID in the comments section. With it, we can track the case.

                  Waiting for your response.
                  Best regards, Olymp Trade team.
                  Olymp Trade Customer Care's response, Dec 27, 2023
                  Verified Support
                  Greetings, Rahul_Achar.

                  We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

                  Please let us know if you have any further questions.
                  Best regards, Olymp Trade team.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vishal Su
                    Nov 24, 2023
                    Nov 24, 2023
                    This thread was updated on Nov 24, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    I spent a while trading forex here and it was time for me to start something new.
                    I always wanted to trade stocks and finally I gained this opportunity at Olymp trade.
                    But the problem is that I can’t go short on stocks unlike forex for example. And it reduces my trading opportunities dramatically.
                    Plus unlike forex or FTT I can’t trade stocks 24/7 for some reason, whereas I saw other forex brokers provide stocks trading round the clock all the time.
                    It’s pretty frustrating cuz I like the broker in general.
                    Nov 28, 2023
                    Complaint marked as Resolved 
                    Okay, I can’t be more dumb than that. Olymp trade offers a full scale stock investing where you only can go long. And of course I can’t buy shares all the time. Stock exchanges have their working hours too.
                    Olymp Trade customer support has been notified about the posted complaint.
                    Hello, Vishal Su.

                    Thank you for your feedback. What you think of our service is important to us. Olymp Trade strives to provide the finest trading conditions to our users. Regarding your concern, there are assets in Olymp Trade that you can only trade only during the weekdays and when their session time is open. You can access the schedule through this link: https://plus.olymptrade.com/en/assets. Just click on one particular asset to see its schedule.

                    We wish you lots of success.
                    Best regards, Olymp Trade team.
                    Olymp Trade Customer Care's response, Dec 27, 2023
                    Verified Support
                    Hi, Vishal Su.

                    Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

                    Best regards, Olymp Trade team.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pran Sami
                      Nov 23, 2023
                      Nov 24, 2023
                      This thread was updated on Nov 24, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Been working with these guys for a couple of months, coming here as a complete newbie, nowadays I notice some results of my prolific trading. Mainly, I'm thankful to the company for their commitment to educating newcomers.
                      But, the point of my message is a bit different. Let alone all praises to the olymp trade and focus on something I have run across recently.

                      I decided to clean my PC and reinstall windows so I was forced to download the broker's platform once again. Okay, it was downloaded quickly, without any hassle. However, while inserting my credentials, the platform doesn't let me in. It continued stating that something went wrong, check your credentials once again, maybe there was a mistake. But I have written down the password on paper which is always by my hands. So, since then (it was a couple of days ago), I don't know what to do, as I wanna trade, but can't.
                      Nov 30, 2023
                      Complaint marked as Resolved 
                      Why I didn't know about instruction about how to log into the platform in the help center? I was so inattentive that I forgot that I accidentally turn on capslock that is why the system told me that the password is incorrect. Thank you olymp trade helpers for guiding me on this matter!
                      Olymp Trade customer support has been notified about the posted complaint.
                      Hello, Pran Sami.

                      Thank you for reaching out to us. It means so much when our traders share their experiences. We would like you to provide us with your account ID so we can check the status. You can also contact our support team on Facebook so they can assist you promptly with this concern.

                      Best regards, Olymp Trade team.
                      Olymp Trade Customer Care's response, Dec 27, 2023
                      Verified Support
                      Hi, Pran Sami.

                      Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

                      Best regards, Olymp Trade team.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sudhir_Babu
                        Nov 22, 2023
                        Nov 24, 2023
                        This thread was updated on Nov 24, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        When I researched olymp trade and all the other similar platforms I found out that OT has one of the best profitability for FTT on the market.
                        Hence why I decided to end up here.
                        Nevertheless when the trading time came I realized that there are no assets with a profitability over 90%. Although I read some reviews that Olymp trade has a lot of them.

                        Now I put so much effort into the registration and verification but all that was in vain if I can’t have high profitability.
                        Nov 29, 2023
                        Complaint marked as Resolved 
                        Oh, I didn’t pay attention to the status system of the broker. All the profitability depends on the statuses. Or I can also buy the higher yield on the marketplace within the trading platform. Both options are appropriate for me.
                        Olymp Trade customer support has been notified about the posted complaint.
                        Hi there, Sudhir_Babu.

                        Thank you for sharing your feedback. What you think of our service is important to us. Indeed, there are assets in Olymp Trade that are being offered at profitability percentages that are higher than 90%. However, this level of profitability can be reached if you are in a higher status. When you are in the beginner status, your profitability can reach up to 85%.

                        Let us know if you have more questions. Goodluck with your future trades!
                        Best regards, Olymp Trade team.
                        Olymp Trade Customer Care's response, Dec 27, 2023
                        Verified Support
                        Greetings, Sudhir_Babu.

                        We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

                        Please let us know if you have any further questions.
                        Best regards, Olymp Trade team.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Suman_Sachdev
                          Nov 21, 2023
                          Nov 28, 2023
                          This thread was updated on Nov 28, 2023
                          Resolved
                          Report
                          Copy
                          Resolved

                          I spent almost an hour on the platform and checked all the buttons but still couldn’t find where are the indicators. I particularly need the Awsome oscillator. When I opened the platform I automatically applied the RSI indicator and that’s all. There are no other indicators or oscillators. I have a beginner's status and guess I need a higher status to get access to other indicators. I don’t see any other option why I don’t have them available.
                          Dec 2, 2023
                          Complaint marked as Resolved 
                          Thank you. I thought I needed to reach a higher status and new features would open for me. I have tried and clicked all the buttons on the platform except the Technical Analysis button. Had no clue that the charting tools and indicators list might be under this option. If you have only one indicator activated, it will be shown only that one on the list under the Technical Analysis button. But when you close it, there will be a whole new menu with Indicators, Oscillators, Strategies, Drawing etc.
                          Olymp Trade customer support has been notified about the posted complaint.
                          Hello, Suman_Sachdev.

                          Thank you for reaching out to us. There are several indicators and oscillators available in the Olymp Trade platform -- most of these are also free to use and customizable your own liking. Even for beginner status, you can access the indicators and oscillators for free. You can check it at the lower left hand side of the platform.

                          Let us know if you have more questions. Goodluck with your trading!
                          Best regards, Olymp Trade team.
                          Olymp Trade Customer Care's response, Dec 27, 2023
                          Verified Support
                          Hi, Suman_Sachdev.

                          Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

                          Best regards, Olymp Trade team.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kabir_Oza
                            Nov 20, 2023
                            Nov 24, 2023
                            This thread was updated on Nov 24, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            I read many positive reviews about Olymp Trade and decided to explore more about their trading conditions, like leverage, commissions, margin requirements and everything related to trading that would help me to decide whether or not this is a suitable trading platform for me.
                            I checked their website, which I must say is very basic, and easy to navigate, but I couldn’t locate their trading conditions. In the FAQ section, one can find everything except the thing I was looking for.
                            Nov 29, 2023
                            Complaint marked as Resolved 
                            Thank you, I found everything that I needed to know once I registered a demo account. When I opened the dashboard of the trading platform there was a button Trading Conditions for more details. I must say now I understand why that information is not included on the website because it is different for the instruments classes and depends on the trading mode.
                            Olymp Trade customer support has been notified about the posted complaint.
                            Hello, Kabir_Oza.

                            Thank you for your feedback. Olymp Trade has vast array of features which makes it a preferred broker of traders. We would like an Olymp Trade platform that is user-friendly, functional, and efficient. Regarding your concern, you can access most learning and education materials using the help center available in the platform. Trading conditions can be seen before you place your trades in forex. It usually will be at the right side when you're trading with a desktop. Let us know if you have more questions.

                            Wish you lots of success.
                            Best regards, Olymp Trade team.
                            Olymp Trade Customer Care's response, Dec 27, 2023
                            Verified Support
                            Greetings, Kabir_Oza.

                            We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

                            Please let us know if you have any further questions.
                            Best regards, Olymp Trade team.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sama143
                              Nov 19, 2023
                              Dec 27, 2023
                              This thread was updated on Dec 27, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              Sir my money 700Rs not deposit in my olymp trade account. I paid Rs.700 through QR code at 3.24pm on friday date(17.11.2023). The message was displayed that within 2 hours amount will deposit to my account . i waited for more than 2 hours still money not credited to my olymp trade account. But in my bank account money had debited sir.

                              i paid my money 700Rs to PRECIOUS MOBILE WORLD sir. I have attached the money sent proof also sir.

                              please take the needful action and credit my money to my account. I am a very sincere trader of olymp trade account sir.

                              THANK YOU SIR.

                              DETAILS:

                              TRADER ID(MY ID):[protected]

                              TIMING : FRIDAY 17.11.2023 SHARPLY AT 3.24PM

                              PAID TO : PRECIOUS MOBILE WORLD

                              PHONEPE TRASACTION ID: T2311171523559493383232

                              PHONEPE UTR NO:[protected]

                              AMOUNT PAID: 700Rs
                              Dec 26, 2023
                              Complaint marked as Resolved 
                              Olymp Trade customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 23, 2023
                              Olymp Trade Customer Care's response
                              Greetings, Sama143.

                              We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Thank you for sending us your ID account. We have passed your case to our financial specialists. They will work from their end and contact you shortly.

                              Best regards, Olymp Trade team.
                              Verified Support
                              Dec 27, 2023
                              Olymp Trade Customer Care's response
                              Hi, Sama143.

                              Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

                              Best regards, Olymp Trade team.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kapila Bhinge
                                Nov 18, 2023
                                Nov 23, 2023
                                This thread was updated on Nov 23, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                I like the Status system of Olymp trade. I think that is a very cool concept and incentive for traders. Because this way everyone has a motivation to trade more and develop their skills.

                                But I had some problems with the statuses. I decided to get the Expert Status by depositing more money into my trading account.
                                So I deposited $500 and expected to get Expert status, but instead I got only Advanced one. And now I am confused because the support team still doesn’t reply to me.
                                Nov 29, 2023
                                Complaint marked as Resolved 
                                Sorry for misunderstanding the olymp trade. I thought that you get Expert status for $500, meanwhile you should deposit this amount in USDT instead to get the Expert. And if you deposit in fiat currency, then it has to be more than $2000. Thanks for clearing things up!
                                Olymp Trade customer support has been notified about the posted complaint.
                                Greetings, Kapila Bhinge.

                                Thank you for sharing your feedback. Any traders can get the Expert status if they deposit 2000$ or 2000€. With this comes the following benefit:
                                - Higher profit rate: up to 92%;
                                - The assistance of a personal expert;
                                - Risk-free trades;
                                - Exclusive trading strategies;
                                - Higher maximum trade amount, up to 5000$;
                                - Rapid withdrawals, 90% of requests are processed within a few hours;
                                - Special streams for Expert status;

                                However, since you deposited an amount of $500 instead of $2000, you were upgraded to the Advanced status. You may check the advantages of Advanced status below:
                                - Higher profit rate: up to 85%;
                                - The assistance of a personal expert;
                                - Exclusive trading strategies;
                                - Accelerated withdrawals, 90% of requests are processed up to 1 day;
                                - Special streams for Advanced status.

                                Let us know if you have any more questions.
                                Best regards, Olymp Trade team.
                                Olymp Trade Customer Care's response, Dec 27, 2023
                                Verified Support
                                Greetings, Kapila Bhinge.

                                We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

                                Please let us know if you have any further questions.
                                Best regards, Olymp Trade team.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Balaji81883
                                  from Hyderabad, Telangana
                                  Nov 17, 2023
                                  Nov 21, 2023
                                  This thread was updated on Nov 21, 2023
                                  Report
                                  Copy

                                  Hi I have Deposited 20000 inr 4 days Back throw UPI it's still not credited this is not at all correct I am in expert status
                                  Please Deposit as soon as possible my id is 62888896
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  It's already 9 days no one give correct information all are telling we have created a task
                                  Olymp Trade Customer Care's response, Nov 23, 2023
                                  Verified Support
                                  Hello, Balaji81883.

                                  Thank you for letting us know about this. We already sent your account to our financial specialists. They are already on your case. We will contact you shortly,

                                  Best regards, Olymp Trade team.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Azhar111
                                    from Bengaluru, Karnataka
                                    Nov 16, 2023
                                    Dec 27, 2023
                                    This thread was updated on Dec 27, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I like the broker's blog and I read it all the time. There is tons o[censored]seful information about trading and not only. You can find some handy texts about the broker too.
                                    Recently I found an article on the Olymp trade blog that I can use the MT4 platform here which is a good thing for me since I like MT platforms.

                                    However, I didn't find any mentions of MTs on the website. It’s either Olymp trade did a bad marketing move or it deliberately misleading its clients. Both are not very good to be honest.
                                    Jan 2, 2024
                                    Complaint marked as Resolved 
                                    Obviously the article I have found has gone off a long time ago and I didn’t look at the date of it. so it’s completely my fault. Sorry Olymp Trade team for the unjustified scolding.
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Greetings, Azhar111.

                                    Thanks so much for sharing your experience with us. We would like an Olymp Trade platform that is user-friendly, functional, and efficient. We are glad that you spent time reading our blogs. Unfortunately, MT4 has been disconnected from Olymp Trade. Now you can trade directly on the Olymp Trade platform.

                                    Wish you lots of success.
                                    Best regards, Olymp Trade team.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      AK@18
                                      from Avanigadda, Andhra Pradesh
                                      Nov 16, 2023
                                      Nov 17, 2023
                                      This thread was updated on Nov 17, 2023
                                      Report
                                      Copy

                                      I have deposited 10$ to my Olymp trade wallet via phone pay. Money has been deposited but not showing in the Olymp trade wallet. It is still pending in the transactions section of Olymp trade. Please resolve the issue.
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Hello, [protected]@18.

                                      Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your ID account in the comment sections. With it, we can track the case.

                                      Waiting for your response.
                                      Best regards, Olymp Trade team.
                                      AK@18's [Complaint's author] reply, Nov 19, 2023
                                      ID: 51979532
                                      Olymp Trade Customer Care's response, Dec 27, 2023
                                      Verified Support
                                      Hi, dear AK@18.

                                      Thank you for letting us know about this. We are sorry to hear about your disappointment with us. We will make an investigation on your case. We will contact you shortly,

                                      Best regards, Olymp Trade team.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        jhanda k.
                                        Nov 12, 2023
                                        Dec 27, 2023
                                        This thread was updated on Dec 27, 2023
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Everybody is talking about Olymp Trade! Olymp Trade this, Olymp trade that, people are making money, people are learning, people are getting opportunities, people are starting to trade here. It is all good and well, and if you only read the reviews and you did not try out the platform yourself, you would think that it is the ideal platform for new traders who cannot put together a big budget, you know, people that are simply dipping their toes in, wondering what it is all about to see if they can make money or not. Would you put a hundred thousand dollars in such a venture? No! Even if you have the money, you would start with a small budget. Well, that's exactly what I have done. I already know a few things here and there about trading, I am not entirely new to this, so I ALSO KNOW, that indicators should be free! But everything in Olymp Trade seems to be paid! I just get onto the market menu on the lefthand side of the platform, click on the indicators, and every single one of them wants to charge me monthly. Are you kidding me? Why do I have to pay thirty dollars just for a few indicators?
                                        Nov 25, 2023
                                        Complaint marked as Resolved 
                                        Oooooh now I see.. So the indicators are actually free but there are some advanced ones that are paid.. I was checking them out because I could not find the actual indicator menu man. I am sorry. So yeah, I saw all the indicators and they work all great, I also wondered and bought the inversion bollinger and bill williams' fractals. they do a great job too, but the free ones are very good as well!
                                        Olymp Trade customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 17, 2023
                                        Olymp Trade Customer Care's response
                                        Hello, Jhanda K.

                                        Thank you for your feedback. The starting deposit to Olymp Trade starts at only 10 US dollars, and you can make trades for a minimum amount of 1USD. The indicators can also be used for free without additional costs. However, there are paid items in the market where you can choose additional features to further help in your trading. But this is not required to have a successful trade.

                                        We would like an Olymp Trade platform that is user-friendly, functional, and efficient.

                                        Wish you lots of success.
                                        Best regards, Olymp Trade team.
                                        Verified Support
                                        Dec 27, 2023
                                        Olymp Trade Customer Care's response
                                        Greetings, Jhanda K.

                                        We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

                                        Please let us know if you have any further questions.
                                        Best regards, Olymp Trade team.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit