Okay, so I downloaded the Olymp Trade app, and I was pumped to start trading. But then, I couldn't find the button to switch the charts. I looked for it for hours, but it's like it's not even there. And that's where my frustration started.
The app's layout is quite appealing but confusing. I have clicked on everything looking for how to switch between the chart types. It is using an area chart for me and I do not know how to make any analysis on it. I keep clicking on the wrong buttons, and now I am beginning to think that there is no button to switch the charts.
May 25, 2023
Complaint marked as Resolved Looking back now, I realize how trivial my complaint was.
However, in my defense, it is common for novice traders to experience these stages of becoming acquainted with the trading setting.
After a period of familiarization, it is now easy for me to attest that the Olymp Trade application is very user-friendly and intuitive. Switching between charts across various pairs has become effortless, alongside making technical analyses such as identifying levels and trends.
Olymp Trade customer support has been notified about the posted complaint.
Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your ID account in the comment sections. With it, we can track the case.
Waiting for your response.
Best regards, Olymp Trade team.