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Olymp Trade Complaints & Reviews

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Updated: Jan 2, 2026
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Olymp Trade reviews & complaints page 16

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J
Juun
May 30, 2023
May 31, 2023
This thread was updated on May 31, 2023
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Do not invest your hard earned money in this platform by seeing their false promises, they will play with your withdrawals, they will not send you on time, I didn't stil get my withdrawals even after so many days, they will keep tell you to wait for another 5 days.. I have send so many emails and requests regarding my withdrawals but no use. If somebody wants to ignore this message and still wants to join Olymp Trade for trading and making profit, then I must say best of luck..
Olymp Trade customer support has been notified about the posted complaint.
Hello, Juun

Your review is very concerning to us. We would like to solve the case for you. That is why we have been asking for your ID account. So that we can track the case. It would be nice if you provide us one.

You can apply to [protected]@olymptrade.com and explain the situation. This is the reclamation department, they will investigate your case and provide an official position regarding your issue.

Best regards, Olymp Trade team.
Juun's [Complaint's author] reply, Jun 1, 2023
Send my withdrawals asap, you are literally cheating your customer by holding their money, anyone reading reading this comment and don't want to get into such issue, please do not use olymptrade. This can also happen to you by today or tomorrow. So please stay away from olymptrade
Id:[protected], Already shared the Id multiple times, no action is taken from your side, keep asking me to wait 5 days, then again 10 days. I have already raised a complaint to financialcomcomission. Such a bad service from your side, you guys have no interest to provide better customer service.
Olymp Trade Customer Care's response, Jun 2, 2023
Verified Support
Hi, dear Juun.

As we have informed you, your ID account is incorrect. Kindly check on your side.

Best regards, Olymp Trade team.
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    Juun
    May 29, 2023
    May 30, 2023
    This thread was updated on May 30, 2023
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    My two withdrawals are not received yet, tried contacting the support many times and contacted account manager but I haven't got any postive response from them.

    It's been around 6 days now since I requested for withdrawals

    This is the third time I'm posting my complaint, totally unacceptable customer service from Olymp trade, no clue where my money is gone, totally not safe to trade on such unreliable platform.

    Account id:[protected]
    Olymp Trade customer support has been notified about the posted complaint.
    Greetings, Juun

    We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can track the pending for you with it.

    We are waiting for your reply.
    Best regards, Olymp Trade team.
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      Anant222
      May 29, 2023
      May 30, 2023
      This thread was updated on May 30, 2023
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      Olymp Account ID[protected]
      I tried making a Deposit o[censored]SD 20.00 on February 10 2023 on Olymp Trade.
      The amount of INR 1652.00 was deducted from my Bank Account but was never Credited to my Olymp Trade Account.
      Now almost 4 Months have passed and that USD 20.00 has not been credited to my Olymp Trade Account yet nor have I received a refund of that amount which in INR was INR 1652.00.
      I have already shared all the documents and the screen shots proving that that INR 1652.00 was Deducted from my Bank Account

      Olymp Trade Customer Support is not Responding to my emails.
      Olymp Trade customer support has been notified about the posted complaint.
      Hello, Anant222.

      Thank you for writing to us. As we are a member of the Financial Commission (FinaCom), you also have all rights to file a claim by providing all the necessary evidence to an independent regulator on the official website: https://financialcommission.org/olymp-trade/

      Best regards, Olymp Trade team.
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        B
        bilall.amin
        May 28, 2023
        May 29, 2023
        This thread was updated on May 29, 2023
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        My money was debited from the account but it is noy refleting in ymp trade account after 24 hours please send my 700 ruppes to my account or reflect it in olymp trade account.
        +1 photos
        Olymp Trade customer support has been notified about the posted complaint.
        Hello, Bilall.amin.

        Thank you for letting us know about this. We would like you to provide us your ID account. So that we can track the pending for you.

        Best regards, Olymp Trade team.
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          M
          mustafa dewan
          May 28, 2023
          May 29, 2023
          This thread was updated on May 29, 2023
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          Resolved

          I have been a user of Olymp Trade for several months and I am content with the platform. Nevertheless, a small matter caught my attention lately, which is worth addressing to the company's notice. It might be helpful for other traders who encounter similar experiences as mine.

          Sometimes, I accidentally click on the "Sell" button instead of the intended "Buy" button. Despite feeling a bit foolish about it, this small mistake has caused me to lose out on a few trades that would have been profitable if I had clicked on the correct button.

          I understand that this may not be a major concern and can be avoided with increased vigilance, but I was thinking if it's possible for the company to enhance the distinction of "Buy" and "Sell" buttons or introduce a verification prompt before completing the transaction?
          May 30, 2023
          Complaint marked as Resolved 
          After I submitted my comment, I further explored the application and discovered this nice feature that had previously dodged me. To my surprise, there existed an option to activate a confirmation window prior to executing trades - one which I immediately realized could have resolved the issue that led me express concern in the first place. To be fair, though, this feature wasn't initially enabled on my account. It is noteworthy how Olymp Trade had already implemented such a proactive measure even before I suggested it; truly commendable!
          Olymp Trade customer support has been notified about the posted complaint.
          Hello, Mustafa Dewan.

          Thank you for you feedback. We understand that sometimes “Sell” and “Buy” buttons can be confusing. We would like to clarify that for you. When you open a ‘buy’ position, you are essentially buying an asset from the market. And when you close your position, you ‘sell’ it back to the market. Buyers – also known as bulls – believe an asset’s value is likely to rise. Olymp Trade has “Up” or “Down” button. Now it’s showing which direction of the price you would like to make a trade.

          If there's anything else we can do to help, please let us know.
          Best regards, Olymp Trade team.
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            R
            Rasidulhaque
            from Nalbari, Assam
            May 27, 2023
            May 28, 2023
            This thread was updated on May 28, 2023
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            Address: Olymp trade

            26.may morning 9.30 am i was deposit 700 in my Olymp account but Olymp transaction is showing failed.24hour arrived it's showing failed but my money was debited from my account
            +3 photos
            Olymp Trade customer support has been notified about the posted complaint.
            My money was stuck
            Olymp Trade Customer Care's response, May 29, 2023
            Verified Support
            Hi. Rasidulhaque.

            Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your ID account in the comment sections. With it, we can track the case.

            Waiting for your response.
            Best regards, Olymp Trade team.
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              bilall.amin
              May 27, 2023
              May 29, 2023
              This thread was updated on May 29, 2023
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              My upi linked account was debited with 700 but i cant see money in my olymp trafe account
              Olymp Trade customer support has been notified about the posted complaint.
              Hi, Bilall.amin.

              Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your ID account in the comment sections. With it, we can track the case.

              Waiting for your response.
              Best regards, Olymp Trade team.
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                Rahim Mani
                from Chennai, Tamil Nadu
                May 27, 2023
                May 29, 2023
                This thread was updated on May 29, 2023
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                I've been using Olymp Trade for a few months now and am satisfied with the platform. Yet, there's a small issue that I would like to address to the attention of the company.

                It's a bit silly, but I find myself accidentally clicking on the "Sell" button instead of the "Buy" button on occasion. This has caused me to lose out on a few trades that would have been profitable if I had clicked on the correct button. I thought it was worth mentioning in case it's something that other traders have experienced as well.

                I understand that paying closer attention could prevent this issue. Still, I was curious if there's a possibility for the platform to enhance the differentiation between the "Buy" and "Sell" buttons or implement a confirmation window before executing the trade.
                May 29, 2023
                Complaint marked as Resolved 
                After posting my comment, I further explored the trading application. In doing so, I stumbled upon a remarkable feature that had gone unnoticed until then - a confirmation window before executing trades. To my despair, this option had not been enabled on my account earlier and thus led me to express concern over its absence. However, its discovery and subsequent activation now put all those worries at rest as it resolves any scruples I initially had about using the app without it. It appears that Olymp Trade implemented this friendly feature even before I suggested it :)
                Olymp Trade customer support has been notified about the posted complaint.
                Greetings, Rahim Mani.

                Thank you for you feedback. We understand that sometimes “Sell” and “Buy” buttons can be confusing. We would like to clarify that for you. When you open a ‘buy’ position, you are essentially buying an asset from the market. And when you close your position, you ‘sell’ it back to the market. Buyers – also known as bulls – believe an asset’s value is likely to rise. Olymp Trade has “Up” or “Down” button. Now it’s showing which direction of the price you would like to make a trade.

                We value your input and encourage you to let us know more details about your experience with us.
                Best regards, Olymp Trade team.
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                  Q
                  Qadim Dubey
                  May 27, 2023
                  May 29, 2023
                  This thread was updated on May 29, 2023
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                  I was attracted by the conditions the broker offers to its customers.
                  Everything was looking good and I made a decision to make an account here to see if it would work for me.

                  After trading on a free demo account for a couple of weeks successfully I wanted to try the real trading.
                  I knew that Olymp trade offers a bonus system for first time clients and I usd this opportunity to increase my trading potential and overall equity.

                  But after I made some insignificant profits and wanted to withdraw the part of my deposited money because I needed them at that moment. All the bonuses have disappeared from the account. And I wonder if this is even legal?
                  May 29, 2023
                  Complaint marked as Resolved 
                  How could I miss this point in the terms and conditions of the bonuses?! I usually read them very carefully, but apparently not that time. I think it’s a lesson for everybody, you should read all the instructions and documentations until the end. And especially the information that is written with the small fonts. Kudos to olymp trade client support for not banning me because of this silly mistake.
                  Olymp Trade customer support has been notified about the posted complaint.
                  Hello, Qadim Dubey.

                  Thank you for your feedback. Olymp Trade strives to provide the finest trading condition for our users. We are so happy that you agree with us.

                  Regarding your question, we would like to say that you can’t withdraw the bonus. But you can withdraw the profit you make from the bonus.

                  We value your input and encourage you to let us know more details about your experience with us.
                  Best regards, Olymp Trade team.
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                    Agupg
                    from Haldia, West Bengal
                    May 26, 2023
                    May 29, 2023
                    This thread was updated on May 29, 2023
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                    My email I'd in olymp trade platform is [protected]@gmail.com. I had made a withdrawal request for 4203 . 17 usd on 17th may 2023, but after 10 days also it is not processed by olymp trade. I had written several emails to olymp regarding this but no resolution done. I now fear that I will not get my money. Pl look into the issue.
                    +1 photos
                    Olymp Trade customer support has been notified about the posted complaint.
                    Hi. Agupg.

                    Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your ID account in the comment sections. With it, we can track the case.

                    Waiting for your response.
                    Best regards, Olymp Trade team.
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                      J
                      Juun
                      May 26, 2023
                      May 29, 2023
                      This thread was updated on May 29, 2023
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                      Hi, my withdrawal are not received yet, it's been 4 days now and my two withdrawals are still not received, I got email that payment has been sent from the platform but I didn't receive it.. when I contacted the customer support they are asking me to wait. I don't think it's a good sign to continue trading with them.

                      Account id:[protected]
                      Olymp Trade customer support has been notified about the posted complaint.
                      Greetings, Juun.

                      We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can track the pending for you with it.

                      We are waiting for your reply.
                      Best regards, Olymp Trade team.
                      Account id:[protected]
                      Olymp Trade Customer Care's response, May 30, 2023
                      Verified Support
                      Hi, Juun.

                      Your ID account is incorrect. Kindly check your ID account in the Profile and let us know.

                      Best regards, Olymp Trade team.
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                        S
                        Shahrukh A.
                        May 25, 2023
                        May 26, 2023
                        This thread was updated on May 26, 2023
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                        It looks like Olymp Trade is one of the most iconic brokers and it has a history. I am pretty much like trading here. The proprietary developed trading software is a mark of a quality for sure. I like the platfrom, it is very handy and comafortable to operate from personal computer, laptop, or mobile phone.
                        As a newbie, I didn't made all things clear yet, but it looks like I can perform a nice results. The only thing I didn't get yet is why this fixed time trading mode is always placing orders for one minute? I mean I would like to hedge my positions for longer, but instead I just need to do it every minute. Quite useless function so far.
                        May 26, 2023
                        Complaint marked as Resolved 
                        Ok, so like they say "it's never enough learning". So the time of trade can be regulated and I didn't know that. It turns all game upside down now and I can say it is a great method for hedging.
                        Olymp Trade customer support has been notified about the posted complaint.
                        Hello, Shahrukh A.

                        Your story is incredible; thank you for sharing that with us! It is wonderful that the Olymp Trade platform has made such a difference for you. Olymp Trade strives to provide the finest trading conditions for users. We have paid a lot of attention to the design of the Olymp Trade platform. We would like to create a high-quality interface. We are glad that you agree with us.

                        We also have much support for new traders. They include the educational database and the demo accounts. We hope you enjoy the benefits of these tools. Olymp Trade offers Fixed Time Trade and Forex. With Forex, you can make a trade for a longer time. With Fixed Time Trade, you can trade within a certain time.

                        Best regards, Olymp Trade team.
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                          Juun
                          May 25, 2023
                          May 28, 2023
                          This thread was updated on May 28, 2023
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                          I have not received that amount which I have withdrawn, it's been 3 days now and the payment method I have chosen was IMPS which is instant but I didn't get my money yet. There are two withdrawal I made and I didn't receive any of them
                          Olymp Trade customer support has been notified about the posted complaint.
                          Hi, Juun.

                          Thank you for letting us know about this. We would like to help you with the case. Kindly leave us with your ID account in the comment section. So we can track the pending for you.

                          Best regards, Olymp Trade team.
                          Here is my account id:[protected]
                          I really don't feel safe continue trading on the platform when issues happen regarding the withdrawals
                          Olymp Trade Customer Care's response, May 26, 2023
                          Verified Support
                          Hi, Juun.

                          Thank you for your comment. We have sent your case to our specialists. They will contact you.

                          Best regards, Olymp Trade team.
                          I have not received the withdrawals yet, I have contacted the support team and emailed account manager. But no action have been taken from their side, still waiting for the money. Situations like this is really fearful and not sure whether I get my withdrawals or not.
                          Olymp Trade Customer Care's response, May 29, 2023
                          Verified Support
                          Greetings, Juun.

                          We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Right now, we are working on your case. We will contact you soon.

                          Best regards, Olymp Trade team.
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                            Salman Nazar
                            May 25, 2023
                            May 25, 2023
                            This thread was updated on May 25, 2023
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                            Dear Olymp Trade customer support,

                            I am writing to file a complaint regarding a transaction that occurred on 24th May 2023 on your platform. I attempted to deposit AED 43 into my Olymp Trade account via the Bank Card payment method, but the transaction failed. However, when I checked my bank account statement, I noticed that the same amount was debited from my account.

                            I would like to request an immediate refund of the amount that was debited from my account as it was not reflected in my Olymp Trade account due to the failed transaction. Please investigate this issue and provide me with a prompt resolution.

                            I have attached a copy of the transaction receipt and my Olymp Trade Account Transaction dashboard for your reference.

                            I request you to look into this matter on priority and take the necessary action to ensure a refund of the deducted amount as soon as possible.

                            Thank you for your prompt attention to this matter.

                            Sincerely,
                            Salman Nazar
                            Olymp Trade Id:[protected]AED
                            Email: salman.[protected]@gmail.com
                            Request Number: [protected]
                            +1 photos
                            Olymp Trade customer support has been notified about the posted complaint.
                            Hello, Salman Nazar.

                            Thank you for letting us know about this. We would like to help you with the case. Kindly leave us with your ID account in the comment section. So we can track the pending for you.

                            Best regards, Olymp Trade team.
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                              shubham2525
                              May 24, 2023
                              May 25, 2023
                              This thread was updated on May 25, 2023
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                              My id[protected] i had transfer ₹2000 to olymp trade account but account yet not credited . very poor service olymp trade its looks like scam which olymp trade company doing with customers request give my money back
                              Jun 16, 2023
                              Complaint marked as Resolved 
                              After long time my problem is resolved ₹2000 topup in my account
                              Olymp Trade customer support has been notified about the posted complaint.
                              Hello, Shubham2525.

                              Thank you for letting us know about this. We would like to help you with the case. Kindly leave us with your ID account in the comment section. So we can track the pending for you.

                              Best regards, Olymp Trade team.
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                                shubham2525
                                May 24, 2023
                                May 25, 2023
                                This thread was updated on May 25, 2023
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                                My id[protected] i had transfer ₹2000 to olymp trade account not yet credited. very poor service olymp trade not expected its looks like scam it shows that olymp trade is fake doing scam with their customers.i need my money back i will suggest to all that not use this app
                                Jun 16, 2023
                                Complaint marked as Resolved 
                                After long time my problem is resolved ₹2000 topup in my account
                                Olymp Trade customer support has been notified about the posted complaint.
                                Hello, Shubham2525.

                                Thank you for letting us know about this. We would like to help you with the case. Kindly leave us with your ID account in the comment section. So we can track the pending for you.

                                Best regards, Olymp Trade team.
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                                  Jasim7800
                                  May 24, 2023
                                  May 25, 2023
                                  This thread was updated on May 25, 2023
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                                  No response from e-mail's and chat support

                                  Address: India

                                  No response on emails and chat support not working.
                                  Account ID number[protected]
                                  Email id - [protected]@gmail.com

                                  Because they taken wrong decision on my deposit issue after 5 months of waiting.
                                  I am sending this below reply to them but no response.

                                  To olymp Trade About my registered complaint

                                  Bank will don't help me because transaction was 5 months old and bank only help...
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                                  Jasim7800
                                  May 22, 2023
                                  May 24, 2023
                                  This thread was updated on May 24, 2023
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                                  About my registered complaint

                                  Bank will don't help me because transaction was 5 months old and bank only help when you compliant within one month of transaction was made there is RBI rules and regulations and you are telling me now after 5 months to contect my bank so how can bank help me after 5 months because telling me now and you delayed me 5 months for making compliant daily saying me your deposit was safe and credit to you soon and running 5 days cycle and 5 months gone then how would bank help me there is a bank and RBI rules and regulations i have to compliant within one month of transaction was made and you didn't said me to ask a Bank at earliest stage of my deposit and you waited me 5 months so now it's your responsibility to provide me refund or compensation because fund was transferred to you and lost it's your system failure.
                                  My email id was- [protected]@gmail.com
                                  Account ID[protected]
                                  Olymp Trade customer support has been notified about the posted complaint.
                                  Greetings, Jasim7800.

                                  We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. To do so, please leave us your ID account in the comment sections.

                                  With it, we can make a thorough investigation of your claim. We will be able to contact you with the latest update for the case.

                                  We are waiting for your response.
                                  Best regards, Olymp Trade team.
                                  Jasim7800's [Complaint's author] reply, May 24, 2023
                                  Account ID number - 96426834
                                  Email id - [email protected]
                                  Waiting for response
                                  ID number[protected]
                                  Email id - [protected]@gmail.com
                                  Olymp Trade Customer Care's response, May 26, 2023
                                  Verified Support
                                  Hi, Jasim7800.

                                  Thank you for your comment. We have sent your case to our specialists. They will contact you.

                                  Best regards, Olymp Trade team.
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                                    prince77716
                                    from NEW DELHI, Delhi
                                    May 22, 2023
                                    May 23, 2023
                                    This thread was updated on May 23, 2023
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                                    My withdrawal request is done but not recived in my bank account 1650/-
                                    please help me sir/mam i need money very urgent

                                    User Id 48055116
                                    Email id [protected]@gmail.com
                                    Olymp Trade customer support has been notified about the posted complaint.
                                    Hi, Prince77716.

                                    Thank you for letting us know about this. We will contact you shortly with comprehensive support.

                                    Best regards, Olymp Trade team.
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                                      Jigkinne47
                                      May 22, 2023
                                      May 23, 2023
                                      This thread was updated on May 23, 2023
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                                      Manipulation of charts, many people have lost there money in olymp trade, yu take advantage because people know about you but in real sense there area other platform which convinient and true, you need to change but not take advantage of others🙄🙄
                                      Olymp Trade customer support has been notified about the posted complaint.
                                      Greetings, Jigkinne47.

                                      We are sorry you came to that conclusion. Olymp Trade is a trusted broker certified by the regulator - Finacom. We do not do anything by rules that violate us to lose our certification.

                                      You can check your price history on the platform. To do this, go to the "Help" section of the platform and select the "Assets" menu. Once you have selected the asset you wish to review, you can find information about its quotes in the "Price History" submenu. You can select the date and time of the quote you want to check there.

                                      We also have an independent department to handle such complaints. If you feel disagree with the outcome of the transaction, they will review it. Please email [protected]@olymptrade.com with the details.

                                      Best regards, Olymp Trade team.
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