Okay, so I downloaded the Olymp Trade app, and I was pumped to start trading. But then, I couldn't find the button to switch the charts. I looked for it for hours, but it's like it's not even there. And that's where my frustration started.
The app's layout is quite appealing but confusing. I have clicked on everything looking for how to switch between the chart types. It is using an area chart for me and I do not know how to make any analysis on it. I keep clicking on the wrong buttons, and now I am beginning to think that there is no button to switch the charts.
May 25, 2023
Complaint marked as Resolved Looking back now, I realize how trivial my complaint was.
However, in my defense, it is common for novice traders to experience these stages of becoming acquainted with the trading setting.
After a period of familiarization, it is now easy for me to attest that the Olymp Trade application is very user-friendly and intuitive. Switching between charts across various pairs has become effortless, alongside making technical analyses such as identifying levels and trends.
Olymp Trade customer support has been notified about the posted complaint.
We really appreciate you taking the time to share your feedback. We would like to let you know that stop-loss and take-profit have nothing to do with the price trends. They are just tools to help you manage your trade.
You can check your price history on the platform. To do this, go to the "Help" section of the platform and select the "Assets" menu. Once you have selected the asset you wish to review, you can find information about its quotes in the "Price History" submenu. You can select the date and time of the quote you want to check there.
Best regards, Olymp Trade team.