Olymp Trade Complaints & Reviews

I have recently updated two factor authentication by google authenticator app and unknowingly i have uninstalled the app and i have lost the backup code and there is no way i can login to my account. So please help me with this issue as there is a email address and phone number i have updated try to recover my account through any one of those. And the website of olymp trade does not have any option to recover my account and also there is no customer support. Olymp trade does not give me any option to recover my account and they can use my mobile number instead of two factor authentication

Hey olymp trade,
My name is Rohit kumar (user id[protected]. I made a withdrawal request o[censored]SD 39.59 on 18 April 2023 and its not credited yet in my bank account.
Here are my details:-
Account - [protected]
Trader I'd[protected]
Payment number[protected]
Please solve my problem as soon as possible

Sir my payment is processing
Place refund my payment hurryup not withdrawal my account my payment is processing 5 day completed but no withdrawal please solve my problem withdrawal processing

Hi

I have made a deposit of 70 dollars to my Olymp Trade account on 12 April 2023. It has been more 12 days, i am following with the support team for updates on my deposit.
It is very fishy they haven't credited the amount to my trading account nor the amount has been deposited back to my bank account.
They dont have customer support to call them. We have to follow up only through emails where they only reply after multiple reminders with standard messages.
Date of Incident: 12 April
Account #: [protected]
Transaction #: [protected], [protected]

I am complaining here after not getting resolution in the emails.

Olymp ID[protected]
Name: Anant Sharma
Registered email address - [protected]@gmail.com

***It was a NetBanking Deposit of $20.00 through Olymp Trade on February 10 2023 and an IMPS Debit of INR 1652.00 (on the same date at the same time) from my Indusind Bank Account with IMPS Reference Number -- IMPS/P2P/[protected]/9240/
(Note: It was not through any UPI app)

Have not received a Refund of the Missing Deposited Amount of $20 nor the amount has been credited to my Olymp Trade Account till now. Documents to Verify the Payment are Attached in this email.

Payment Merchant Name (I was Redirected to complete the payment by Olymp Trade) :-- Chalopay
Payment Merchant Website :-- payment.chalopay.instantcollect.net

Greetings,

I tried doing a Net Banking Deposit on February 10 2023 with Deposit Request no. [protected] for $20.00 (INR 1652.00). The funds were debited from my Bank Account but were never Credited to my Olymp Trade Account and are Still Missing.
I have not received a Refund of that amount till now.

I clicked on the Deposit Option then selected 'NetBanking' as the Payment Method, filled in the rest of the Details. Then I was redirected to a Payment Merchant Website by the name 'Chalopay' with Website Address: payment.chalopay.instantcollect.net I completed my Payment Process. The Payment was 'SUCCESSFUL'.
The amount of INR 1652.00 was debited from my Indusind Bank Account immediately.

After completing the Payment Process I clicked on the 'Return To Merchant' option on the 'Payment Merchant's Website' then I was redirected to Olymp Trade Payment Page where I clicked on the 'I have paid' option. The Olymp Trade Payment Screen started loading and it said Processing your payment and there was an estimated time frame.

Since then in my Olymp Trade Account, Payments, Transactions Section the 'Status' for that Deposit of $20 on FEBRUARY 10 2023 with Request no. [protected] is 'Failed'.

Now it is more than 75 DAYS since the Time and the Date of that Particular Transaction of $20 which was FEBRUARY 10 2023 and I still have not received a Refund of that amount nor have I received any information via email from Olymp Trade about the same.

So if you could Please look into the matter, sort this out and either credit USD 20.00 to my Olymp Account or issue a Refund of INR 1652.00 back to my Indusind Bank Account

Please Find the Attached Files for the Documents to Verify that the Payment was debited from my Bank Account.
I am attaching the Screenshot from my INDUSIND BANK NETBANKING Screen showing the IMPS Transaction on FEBRUARY 10 2023 for INR 1652.00 with IMPS Ref No:[protected].

I have sent all the Payment Related Screen Shots and my Official Indusind Bank Statement to all the emails for Olymp Trade Support Team but they are not Responding.
I have sent all the necessary Documents to all the following emails:-
[protected]@olymptrade.com,
Support,
[protected]+[protected]@tickets.helpdesk.com,
[protected]+[protected]@tickets.helpdesk.com,
[protected]@olymptrade.com,
[protected]@olymptrade.com,
[protected]@olymptrade.com

The Documents I have sent them are:--

I am attaching the Screenshots of the Payment Merchant Website (which I took at the time of Depositing) by the name 'ChaloPay' with Website Address: 'payment.chalopay.instantcollect.net' I paid through on FEBRUARY 10 2023 with another Screen Shot of the same Payment Merchant showing 'Transaction Success' with Transaction ID: 6246146ea5bede and Transaction Reference Number :[protected].
I am attaching 2 Screenshots from February 10 2023 of the Same Time I completed the Payment on OlympTrade Website (with a Time Difference of about 30 Minutes) and it kept Showing a Time Frame of 15 Mins for Payment Processing.
I am also attaching the Screenshot of the email sent by my Bank (Indusind Bank) for the Particular Transaction on the same date which was February 10 2023.
I am (once again) attaching the Screenshot from my INDUSIND BANK NETBANKING Screen showing the IMPS Transaction on FEBRUARY 10 2023 for INR 1652.00 with IMPS Ref No:[protected]. (Transaction Highlighted)

I am attaching my OFFICIAL MONTHLY BANK STATEMENT for the Month of February 2023 for which the Password is :- ANAN1209
I am also attaching the Transaction Text Message which I received from Indusind Bank for the Particular Transaction on February 10 2023

I paid through paytm amount debited from my account till now not yet credited to my trade account as well not refunded

Money deducted from my bank account via upiqr but still it is not credited in my trading account over 29 january 2023 at 18.37 pm
i contacted cotumer service centre but there no responce
i had clicked on i have paid option
userid:96343121
name: himanshu saini
amount:2000rs
request no:[protected]

On 12 Of April, I Paid 700 Rupees For Trading. The Amount Was Deducted But Did Not Reflect In My Trading Account. I Waited But Nothing Happened. After 48 Hours I Complained About The Same And They Told Me That We Will Reach Out To You In 2-5 Days. But I Have Not Received Even A Single Mail From Them And My Amount Has Not Been Refunded. Please Help ASAP.

My trader id is[protected] I deposited on 31/03/2023 first problem i faced while deposting through phone payment the payment sent n when i tried to fill the transaction id it showed wrong so i again tried with different payment method which is Paytm then i followed the process n enterd the earlier transaction id it showed done bt payment wont recived in 48 hrs so i raised complain they asked me many screen shots n bank transaction pdf i provided every documents they asked n now they are not responding my mail also what behavior is this i would suggest u not to trade with olymp trade they are nothing bt actually a thief i will fiile a case against their team bcz i have proof of their mail replys n transaction details 24 days passed how frustating it is just imagine we are not so rich so a 3280 matters a lot i m a regular trader now i faced very loss for them

I had withdrawn 6990rs on 12 april 2023 and till now not credited on my account.
Account no- [protected]
Request no[protected]

Sir, i am facing problem in withdrawal and depositing funds in olymp trade. On 12 april 2023 I withdraw 6990 ruppees and on 13 april 2023 I had deposited 4000 rupees but both payments are incomplete. I have request no also. Please help me sir.

When I joined this brokerage company, it was unusual for me to behold absence of Metatrader platform, several trading modes, and actually it was unhabitual to me to see a whole ecosystem that is somehow separated from other brokers. But, for me it was a sign o[censored]niqueness.
I used to trade with leverages because I initially doesn't deposit huge sums, it's better to deposit small sizes and then boost them due to additional margin.
However, I didn't find any leverages here! I don't know maybe it's another "feature" of this broker, non-leveraged trading, but if it's true then it's a kinda silly move, as many enthusiasts used to trade with leverages. Where should I switch them on?

Heloo olymp trade fraud aap mana 12 tarikh ko pesa withdarw kiya but inhona pesa to diya ni 10 days k badd mera account vlock kr diya plz olymp trade m money add mt kro kuta k bizz h

Hi I am using olymp trade for past 1 year everytime withdrawal or deposite everything is perfect April 20 my acc have 500 dollors some one was entre into my ACC and they transfer the 500 amount to imps with there personal acc I'll raise complaint when it was in processing but olymp doesn't answer anything correctly I complaint again and again but they didn't answer me anything

It's been a month since I filed my complaint and till now I have not received any reply from Olympian Trade, not even a penny has been credited to my bank account, please help.

Hi,
I made withdrawal request of 17200 on 15th April. It’s not been credited yet on my bank account.
Account ID : 97335944
Request no.[protected]

Hi,
I made 30000 deposit on 12th April. I waited 48h for submitting the complaint. I already submitted the complaint and it’s been 5 working days now and still this big amount didn’t credited.
I’m blocked with that now.
Account id[protected]
Deposit Request no : [protected]

Withdrawal request details:

Trader ID:[protected]

Account: [protected]

Withdrawal request:
[protected]:20:24 UTC

Payment number:[protected]

Amount: 700 INR

I had deposited my amount via upi and placed trades and then at the time of withdrawal i was only getting the option of IMPS mode, therefore i added my bank details, and now I am a part of your scam.

I don't know how these youtubers get their payment or they just make us fool, in my experience binary trading platform especially olymp trade in not trust worthy as at the time of deposit, they just take the money in seconds but at withdrawal they make you wait a decade.

Please take serious actions asap and make my withdrawal request approved.
Really disheartened

Fraud aap 10 days nikal gayy pr mera 160 dolarr abhi tk nhi diyaa fraud aap h

Sir mana 160 dolar wihdarw Kiya tha but account m credited nhi huaa 12/04/2023 olymp trade not help me