When I joined this brokerage company, it was unusual for me to behold absence of Metatrader platform, several trading modes, and actually it was unhabitual to me to see a whole ecosystem that is somehow separated from other brokers. But, for me it was a sign o[censored]niqueness.
I used to trade with leverages because I initially doesn't deposit huge sums, it's better to deposit small sizes and then boost them due to additional margin.
However, I didn't find any leverages here! I don't know maybe it's another "feature" of this broker, non-leveraged trading, but if it's true then it's a kinda silly move, as many enthusiasts used to trade with leverages. Where should I switch them on?
Apr 25, 2023
Complaint marked as Resolved Ooh. I figured out at last. It took me a while to wrap my head around how everything works, and definitely some reading and researching. But I have finally read up on the platform and found out that it does not called leverage here. It is called a multiplier. It basically works with the same dynamics but it is just called differently. So they either chose to name it in a proprietary way or there might be some subtle differences and nuances there. But I couldn't be bothered with it, because it works the same way and I finally got I wanted. I was kind of hasty to call the platform out with the abscence of leverage. Because it was here all along. Anyways. I started using it and it is all fine now.
Olymp Trade customer support has been notified about the posted complaint.
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We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
To do so, please provide us with your ID account. With it, we can check the pending and contact you for the latest update on the case.
We are waiting for your response.
Best regards, Olymp Trade team."
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Request-1863224603