Olymp Trade Complaints & Reviews

Hello i am AS Jayandhan my email id:[protected]@gmail.com my Olymptrade user id is 83469085 I have deposited ₹700 into my Olymptrade account through imps the amount was debited from my bank and still my amount is not credited to my Olymptrade account.My deposit request Number [protected] and my order number 1414ecf4-a183-11ed-9c01-0243a4aa6441.and i have given my transaction screenshot below, please resolve my issue as soon as possible

Hello myself poura Sudhakar Rao Rs 2100 is deducted from account through IMPS to cake Island trade olymp trade on 23rd November 2022...it iz not credited into my olymp trade or it is refunded back to my account...plzz refund my money Rs 2100 ASAP plzzz...Till now it iz not resolved my account id 36995251

I Deposited My money but not create my olymp trade account please refund my account please

I am sick and tired of struggling with this platform. I have been trying to get into a trade for a couple of hours now and it's like the entire broker is offline. I mean, the charts have stopped moving and nothing really is happening you know. Does the app often crash like this for hours at a stretch? There was a padlock on the chart as though something was locked. I really don't get it. Maybe those trades are restricted and are only for certain kinds of accounts. I don't know but it is not cool.

24 January 2023
At 08:53:57am
Amount 3000rs
User ID:96343121
Name Himanshu saini
My deducted from my bank account but not received in trading account of olymp trade it is showing failed transaction
It over around 10 hours
Request no:[protected]
Utrno:[protected]

My olymptrade I'd is 92908341. I have made a upi money transfer through QR on 4 January in which money was deducted from my bank account and I clicked "I have paid" button but Transaction status reflected "failed" at olymp trade and money was not refunded to my bank account. Raised a request to support team for the same to refund the amount deducted from my bank account. From last 20 days, I am following up with the support team everytime I hear the same reply that our finance team is reviewing your case and will get an update. God knows what happened to my money. If this the behaviour of the finance team towards a regular trader of olymptrade then what they do with the new traders. They just don't bother about people money. They got the amount in their bank and now they are delaying to credit it. Worst service ever. Don't know what to do tired of raising complaint to the support team. I think it's better not to trade with olymptrade anymore. All new traders beware before depositing money in olymptrade. They will just ask for time but in the time they will not get any update and they will ask for more time. Sometimes I feel like being cheated here.

Judging by the opinions from the internet Olymp trade is one of the most reliable and transparent broker on the market.
And I can agree on the reliability part. In the end the broker is regulated. Plus its regulation implies the compensation to the clients incase of insolvency.
But I definitely can’t agree on transparency. The official website is literally empty! There is no analytics, no asset description. No even FAQ or other necessary information. I don’t think I've ever seen something like this before.

Until recent days I had no issues with this company. however, back in 2022 I stopped trading for a while because of serious financial difficulties and troubles at primary work. I needed to put trading on the back burner and sort things out completely.
eventually, all my troubles at work vanished, I successfully handled them, but couple of days ago noticed that my deposit diminished a bit. I mean the sum on the account.
is there a chance that a broker intentionally robbed me, or I am mistaken? I am waiting for the reply!

Dear olymp scammer

Again it happened what i was fear about. Last time i got my money back after 21 days and it happened again 48 hours has been passed and i have no information about my transaction. your customer support is not giving any information clear.i promise you that i will not use your platform again just refund my money this time..
Let me tell you about my deposit concern again

I have deposited 2246 rs. In my olymp trade account. I after deposit i clicked on i have paid option and it stucked your customer support told me to waif for 48 hours. I know that nothing will happen.but i wait. and now after 48 hours i have nothing details about my payment. Kindly resolve my issue.

Trader id:[protected]

Mene 900&700 do deposit kare dono successful hue par credit nahi hue care me baat kri to wo bole ke 48 hour wait kro ho jayege technical issue h fir wo bhi kra par ab tk credit nahi hue or na hi refund even mene screen shot se sare details inko share kare par ab tk koi response nahi aa rha h
User id[protected]

I am using approx 1 year first time i am facing this issue...
deposit amount not comes in my olymp trade account but it has sent to olymp trade by upi qr.
in transaction it shows failed...

please help
id 83295458

Hello olymp scammer

It's the 3rd time i am facing this issue my money is stucked again i have deposited 2246 inr in my account using upi money is successfully transferred from my side now it's showing failed.i want my refund as soon as possible

My trader id is 33241830

In general, I have a very positive impression about this platform. I like when brokers offer me something new worth exploring. That’s the very example of it. Previously I never traded fixed amounts. Now I’m learning to work with this. I can’t say that it flows absolutely effortlessly for me. I certainly have some difficulties and face obstacles. One of them is expiration. I need to learn to choose the most optimal expiration period for different timeframes.
I have a problem with price levels. You know horizontal lines are normally used for this purpose. On this platform I’m struggling to place them at the required places. Do you have a manual for them?

Hi,
I am very frustrating with olymp trade it's 3rd time I am facing deposit issue with this platform. Last time I got my Monday back after 21 days and these guys just told us to wait for 48 hrs. After then they have to wait more for 3-5 days. Today again I have deposited 2246 rs. In my account transaction is successful from my side and again it got stucked I filing this complaint just after 1 hr. Because I know I have to wait again for 20-24 days for my Money if it's stucked once. Worst experience my trader ID is 33241830 and I have attached payment proof and deposit request no. With this mail. Please resolve this issue as soon as possible your Customer care executive will just said to wait they don't have another answer instead of waiting

Money deducted from my bank account but not received in trading account of olymp trade
It is showing failed transaction
On 18/01/2023
At:6:46 pm
One enterprises
Utrno:[protected]
Request no: [protected]
Amount:4900
User ID of trading account:96343121

On 18/01/2023
At 06:46 pm
Money deducted from my bank account but not received in trading account of olymp trade
User ID:96343121
Name : Himanshu saini
UTR no:[protected]
Request no:[protected]
Amount:4900

On 18/01/2023
At 06:46 pm
Money deducted from my bank account but not received in trading account of olymp trade
User ID:96343121
Name : Himanshu saini
UTR no:[protected]
Request no:[protected]

I made a deposit on 18 january 2023 at 12:25 pm of 120 dollars, i paid the amount but amount was not credited in my live account. please resolve it quickly i just want my amount to be deposited in my live account. payment was done by upi qr through paytm. [protected]@gmail.com, id[protected]

I enrolled in to become a member of this brokerage company with because of the pics and videos my friends in my trading community have been sending me, and their stories of how good the platform looks, how visually appealing the charting engine is and the charts are, the indicators are, the colors are et cetera.

I do not know If have been lied to, but I did not like what I got the moment I was downloading the platform, setting it up and opening the charts. It just does not set up on my computer. I have trying again, redownloaded it and even rebooting my computer. Why cannot I just properly set this up and open this, I have yet to figure out, for the life of me. I thought, if they designed a decently working product, the software should have been able to be installed properly at least. My computer is really good and fast, and I have been using for 5 years and trading on it on other platforms.

Does this platform even exist on computer, or do I need to trade only on the web version?

I have deposited my money into olymp trade account. The amount was successfully debited from my bank account but in olymp trade its showing failed . I want my money refund. Its already 3 hours delay still no response from them